Comcast Overview - Comcast Corporation

Comcast Overview - Comcast Corporation
Comcast Overview
Comcast Cable
Comcast Corporation is a global media and technology company with two primary businesses:
Comcast Cable and NBCUniversal. Comcast is also a limited partner with venture capital firm Comcast
Ventures and is the majority owner of the sports and entertainment company Comcast-Spectacor.
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential
customers under the Xfinity brand as well as to businesses.
• Video Customers: 22.3 Million
• High-Speed Internet Customers: 22.9 Million
• Voice Customers: 11.3 Million
• Customer Relationships: 27.4 million
• Operations: 39 states and Washington, D.C.
(As of September 30, 2015)
NBCUniversal is one of the world’s leading media and entertainment companies in the development,
production, and marketing of entertainment, news and information to a global audience. NBCUniversal owns
and operates a valuable portfolio of news and entertainment television networks, a premier motion picture
company, significant television production operations, a leading television stations group, world-renowned
theme parks, and a suite of leading Internet-based businesses. NBCUniversal is owned by Comcast
• Broadcast Networks: NBC and Telemundo. 10 NBC owned and operated local stations and 17 Telemundo
owned local stations.
• Cable Networks and Digital Media Properties: USA Network, Syfy, E!, CNBC, MSNBC, Bravo Media, Golf
Channel, NBC Universo, NBC Sports Network, Oxygen Media, Esquire Network, Chiller, CNBC World, Cloo,
CNBC World, mun2, Sprout, Universal HD, and 10 regional sports networks and three regional news
networks. Digital media properties include Fandango and iVillage.
• Filmed Entertainment: Universal Pictures. Production under both the Universal Pictures and Focus
Features names.
• Parks & Resorts: Universal Orlando Resort, which includes Universal Studios Florida, Universal’s Islands of
Adventure, Loews Portofino Bay Hotel, Hard Rock Hotel, Lowes Royal Pacific Resort and Universal CityWalk;
Universal Studios Hollywood.
Chairman and CEO
Brian L. Roberts
Philadelphia, PA
Ticker Symbol
Corporate Website
Corporate Blog
XFINITY Products
Approximately 139,000 full-time and part-time
Updated 12/30/15
Xfinity TV brings customers more of the content they love, wherever they are, on any device. The X1
platform, which is available across 100 percent of Comcast’s markets, is an Entertainment Operating
System that has set an industry standard for home entertainment, one that transcends traditional TV to
deliver an immersive and personalized entertainment experience across all devices. Leveraging
Internet Protocol (IP) technology and Comcast’s cloud-enabled servers and network, the X1 platform
enables customers to get integrated search, personalized recommendations and apps on TV. As part
of cloud technology innovation, Comcast is currently rolling out the X1 DVR with cloud technology and
live in-home streaming.
Key Offerings
• 300+ TV channels from major broadcast, cable and premium networks on TV, plus more than 100 HD
• 57,000 choices including 600 current season TV series stacked during the current broadcast season and hit
movies from all major studios and independent films on Xfinity On Demand – most of which are available for
free as part of customer’s subscription.
• 527,000 streaming choices on
• Live stream from a selection of 85 live networks, or watch more than 23,000 on demand choices on mobile
devices via the Xfinity TV Go app, and more than 6,000 programs available to download and watch offline
later. Watch entire channel line-up of live TV in any room in the house on any device with live in-home
• Access DVR recordings anytime, anywhere on mobile through cloud technology.
• Ability to authenticate more than 90 networks across 18 devices.
• Catch popular Spanish-language TV shows, movies, and kids’ and music programming online at
• 4K Ultra High-Definition (UHD) On Demand programming on 2014 Samsung Smart UHD TVs via the Xfinity
in UHD app, offering customers full current seasons of TV shows from NBC and USA Network.
• Watch Xfinity On Demand on the Xbox 360, and quickly find TV shows and movies with voice-activated
commands or the wave of a hand via Kinect.
• Watch thousands of movies and TV shows across screens from Xfinity Streampix.
• Schedule the DVR remotely, search TV live TV and On Demand listings, change the channel on the TV and
select favorites online at and with the Xfinity TV Remote app.
• Use motion and gesture controls to seamlessly find what to watch on live TV and Xfinity On Demand while
viewing TV with the X1 Remote Control app.
For more information about Xfinity TV, visit
XFINITY Internet
Overview Comcast is the nation’s largest Internet provider and delivers the fastest Internet speeds, along with
reliable service and exceptional online content. As the owner and operator of one of the largest fiberbased networks in the country, our scale enables us to deliver more speed to more homes than any
other service provider in the U.S. We’ve also invested in an advanced broadband technology platform,
called DOCSIS 3.0 with plans to implement DOCSIS 3.1 in 2016, which will enable us to deliver 1
gigabit-per-second speeds across all of our service areas. Today, we are rolling out the nation’s most
comprehensive multi-gigabit Internet service, Gigabit Pro, via a fiber-to-the-home solution. In the past
13 years, we have increased broadband speeds 16 times and we now offer a variety of speed tiers to
best fit every customer’s needs — from 3 Mbps to the ultra-fast 2 Gbps. Today we deliver up to 10
Gbps speeds to business customers.
Key O fferings Our service is more than just speed. For no additional cost, Internet customers also receive:
• In-Home WiFi: Experience the fastest in-home Wi-Fi with our latest XFINITY Wireless Gateway, which can
connect dozens of wireless devices.
• Security: Connect safely to the Internet with the most comprehensive online security offering in the
industry, Constant Guard, which includes the top-rated Norton Security Suite and is available for Xfinity
Internet customers at no additional cost.
• XFINITY WiFi: The ability to stay connected on the go through more than 10 million hotspots today and
even more in the future.
• XFINITY Connect: Communicate with family and friends either online or via the XFINITY Connect App,
which enables users to send and receive email, access voicemail or manage contacts and digital calendars.
Comcast is also committed to closing the digital divide. We are spearheading an ambitious and
comprehensive broadband adoption program called Internet Essentials. So far, this $9.95/month service has
connected more than 1.8 million low-income Americans to the Internet at home. For more information, visit
For more information about XFINITY Internet, visit
Overview Key O fferings
XFINITY Voice gives you reliable home phone service with more ways to connect and save. It’s an
innovative service that delivers unlimited nationwide calling with the best call clarity plus, enhanced
features that can help lower your wireless bill. Find your everywhere voice and stay more connected
with XFINITY Voice.
Share Live Streams to the TV: XFINITY Voice customers on the X1 Entertainment Operating System can use
the new Xfinity Share app to live stream or send photos and recorded videos to their TV, or to the TV of
another X1 customer, as well as live stream and share content to mobile phones.
Unlimited Nationwide Calling and Texting: With XFINITY Voice you not only get the best call clarity but
also unlimited nationwide calling and texting on WiFi enabled devices at home and on the go. Simply use the
free XFINITY Connect app to call and text and much as you like without a wireless plan.
Unlimited International Calling: XFINITY Voice Unlimited customers can now place unlimited calls from
home or on the go to mobile and landline phones in Mexico, India, China, Hong Kong, Singapore, and South
Korea, in addition to the six regions outside the United States already included. This change comes at no
additional cost and has the potential to save users hundreds of dollars each year.
Readable Voicemail: See what you can’t hear and have your voicemails converted to email messages that
you can check from anywhere, on any device.
Assign a Number: With the free XFINITY Connect app, your iPod Touch and tablet can call and text like a
smartphone, without a wireless plan. Assign a personal phone number to up to five WiFi enabled devices
and turn your devices into a phone.
Advanced Call Forwarding: Whether you’re in the car or at work you can still answer your home phone.
Connect up to four WiFi enabled devices to your home phone and your calls will always find you.
Universal Caller ID: See who’s calling your home phone on your TV, computer, home phone and
For more information about XFINITY Voice, visit
XFINITY Home is a cloud and broadband based platform that provides next-generation home security,
home automation and the foundation for a “smart home”. This platform allows customers to stay
connected to their home and family through the use of a touch screen console, the X1 entertainment
platform, mobile devices and the free XFINITY Home app, and an interactive Web portal. In addition to
24/7 professional monitoring, XFINITY Home offers an expanding suite of home automation and
energy management services that include lighting and climate controls, remote arming and disarming
features, and real-time text and email alerts. It also offers EcoSaver, a technology that when paired
with an Xfinity Home thermostat, learns heating and cooling patterns to help save the customer money
while maintaining comfort.
Key Offerings
XFINITY Home Features
• Access security and home automation features and settings from virtually anywhere – at home through the
touch screen console or X1, away from home through a Web-based portal, or on the go through mobile
devices like a smartphone or tablet and the XFINITY Home app.
• Control and set timing with smart energy management features, including programming lights to turn on
and off at designated times, and schedule or remotely adjust heating and air conditioning settings.
• Watch what’s going on around the home while away with real-time video monitoring.
• Receive real-time text and email alerts when doors and windows open or close.
• Check the weather, voicemail, news and sports, play games and more with the in-home touch screen
• Enjoy peace-of-mind with added layers of protection, including wireless and battery backup, in addition to
the third-party central station that monitors customers’ homes 24 hours a day.
• Arm, monitor and control the home with the following available equipment: Door locks, Window/Door
Sensors, Motion Sensors, Glass Break Sensors, Indoor/Outdoor Cameras, Smoke Detectors, Wireless
Keypads, Thermostats, Lighting and Appliance Modules, Water/Flood Sensors and Carbon Monoxide
For more information about XFINITY Home visit
Comcast Business
Comcast Business provides advanced communication solutions to help companies of all sizes meet
their business objectives. Backed by industry-leading, 24/7 tech support, Comcast Business
leverages Comcast’s powerful, next-generation network, our technical and operational expertise and
our local resources to offer a wide range of products and services designed to help a business’s
bottom line.
Key Offerings
Data Solutions
Comcast Business Internet offers businesses a feature-rich, reliable and secure Internet solution.
Comcast offers its business customers five tiers of Internet service with download speeds starting at 16 Mbps
and going up to 150 Mbps. Customers also get additional features such as Cloud Services by Microsoft,
advanced security with Norton Business Suite and Website Hosting services at no extra charge.
Comcast Business Ethernet delivers secure, scalable, high-performance point-to-point and multipoint
connectivity over a fully owned, national fiber-based network. Optimized for mid-sized business with multiple
locations in a metropolitan area or region, Comcast Business Ethernet provides an entirely new level of
reliable, scalable and secure Internet connectivity that is significantly faster than legacy technologies.
Business WiFi
The Comcast Business Wireless Gateway provides dual-band Wi-Fi, allowing businesses to assign one private
wireless signal for their back-office employees and a separate public signal for customers or visitors. The Wi-Fi
device and Business WiFi service are included with most Comcast Business Internet plans and are backed by
the company’s 24/7 customer support.
Voice Solutions
Comcast Business Voice is a reliable voice alternative with integrated and advanced features for businesses
that has been rated best in call clarity*. Customers get unlimited local and long-distance calling, and advanced
call management and voicemail options including hunt group, call holding, call transfer, three-way calling, call
forwarding, business directory listings, the ability to receive email or text notifications of voicemail, the ability to
listen and manage voicemail online, and more.
Comcast Business VoiceEdge is a cloud-based voice and unified communications (UC) solution that delivers
a common user experience, high-definition (HD) quality voice service and a full suite of productivity-enhancing
features that are fully-managed and delivered over Comcast’s advanced network. The service comes in
complete, affordable packages that include Polycom HD phones, unlimited nationwide calling, professional
installation, training options, and a mobile app for Android and iOS.
Comcast Business Trunks provide connectivity between a customer’s Private Branch Exchange (PBX) and
Comcast’s advanced network. The scalable service allows customers to purchase based on the concurrent
calls the business needs.
Video Solutions
Comcast Business TV provides reliable and cost-effective video solutions to satisfy a variety of customers’
business needs at office locations such as conference rooms and waiting areas. Packages run from basic TV
to upgrades including the Sports Pack, Canales Selecto (Hispanic networks) and Music Choices.
Upware is a suite of business-grade cloud solutions
integrated web portal. The Upware marketplace
applications from industry-leading companies in key
Collaboration, and eSignature. Major Upware partners
and Cisco.
that can be purchased and managed through one
( contains business
categories, including Data Backup, Data Security,
include DocuSign, Norton, Carbonite, Box, Microsoft
For more information about Comcast Business, visit
*Call clarity claim based upon January 2012 call clarity analysis by Tektronix 
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF