Acer Aspire X3950; Aspire X5950 Service Guide
Acer Aspire X3950; Aspire X5950 is a powerful and versatile desktop computer that is perfect for a wide range of home and office tasks. With its fast processor, ample memory, and large storage capacity, the Aspire X3950; Aspire X5950 can handle even the most demanding applications with ease. It also features a variety of connectivity options, making it easy to connect to other devices and access the Internet.
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Acer
Aspire X3950/X5950
Service Guide
PRINTED IN TAIWAN
ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
iii
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. iv
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Conventions
The following conventions are used in this manual:
Denotes actual messages that appear on screen.
SCREEN
MESSAGES
NOTE Gives additional information related to the current topic.
WARNING
CAUTION
IMPORTANT
Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to do specific actions relevant to the accomplishment of procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi
Table of Contents
System Tour
System Utilities
Navigating Through the Setup Utility
System Disassembly
Removing the Heatsink Fan Assembly
Removing the Front I/O and Card Reader Boards
System Troubleshooting
Bootblock Initialization Code Checkpoints
Bootblock Recovery Code Checkpoints
53
1
9
25
vii
MPS Table (Multi-processor) eModule Error Messages
Index of Symptom-to-FRU Error Message
System Block Diagram and Board Layout
FRU (Field Replaceable Unit) List
Technical Specifications
79
93
75
viii
Chapter 1
System Tour
Features
Below is a brief summary of the computer’s many features:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased.
Processor
One LGA 1156 socket
Intel® Core™ i3-530/540 processor
Intel Core i5-650/660/661/670/750 processor
Intel Core i7-860/870 processor
Intel Pentium G6950 processor
Chipset
Intel P55 Express chipset
Memory subsystem
Four DDR3-800/1066/1333 MHz DIMM sockets
Supports single channel or dual-channel memory mode
Maximum of 8GB supported
Media storage
Super-Multi DVD drive
BD Combo, BD-ROM, BD-RW drive
SATA hard disk drive
Serial ATA controller
Embedded SATA controllers
Two SATA ports
Audio
Realtek ALC888S-VC HD Audio Codec 7.1
Three audio jacks
Networking
Intel PCI-E Gbe LAN controller PHY
One Gigabit Ethernet LAN port (RJ-45)
PCI I/O
PCI Express x16 bus slot
PCI Express x1 bus slot
Chapter 1 1
I/O ports
Front
Five USB 2.0 ports
Headphone/speaker-out/line-out jack
Microphone-in jack
9-in-1 media card reader — CompactFlash® (Type I and II), CF+™ Microdrive, MultiMediaCard
(MMC), Reduced-Size MultiMediaCard (RS-MMC), Secure Digital™ (SD) Card, xD-Picture
Card™, Memory Stick™, Memory Stick PRO™
Rear
PS/2 keyboard port
PS/2 mouse port
Three audio jacks
HDMI port
Six USB 2.0 ports
Gigabit LAN port
VGA/monitor port
Operating system and software
Operating system
Windows 7 Home Premium x64
Windows 7 Home Premium X86
Windows 7 Home Basic X86,
FreeDOS
Linux LL95
Applications
Acer eRecovery Management
Acrobat Reader
Acrobat Flash Player
Arcade Deluxe
Cyberlink Power Director
McAfee Internet Security
MyWinLocker
Microsoft Works
Nero 9 Essentials
Power supply
220-watts (115/230V AC) PFC or non-PFC power supply
Dimension and weight
Dimension (DxWxH)
X3950: 367.8 x 100 x 281.5 mm (with bezel)
X5950: 367.8 x 100 x 281.5 mm (with bezel)
Weight (estimate)
X3950: 8 kg
X5950: 8 kg
2 Chapter 1
System Components
This section is a virtual tour of the system’s interior and exterior components.
Front Panel
X3950
Chapter 1
9
10
11
5
6
7
8
2
3
No.
1
4
Icon Component
USB 2.0 ports
Front I/O cover
Microphone-in jack
Headphone/Speaker-out/line-out jack
CF I/II (CompactFlash Type I/II) slot
Media card reader
Drive bay door eject button
Press to open drive bay door and access the optical drive.
Optical drive bay door
HDD activity indicator
Power button/power indicator
3
X5950
9
10
11
5
6
7
8
3
4
No.
1
2
Icon Component
USB 2.0 ports
Front I/O cover
Microphone-in jack
Headphone/Speaker-out/line-out jack
CF I/II (CompactFlash Type I/II) slot
Media card reader
Drive bay door eject button
Press to open drive bay door and access the optical drive.
Optical drive bay door
HDD activity indicator
Power button/power indicator
4 Chapter 1
Rear Panel
5
6
3
4
7
8
No.
1
2
9
10
11
12
13
14
Icon
HDMI
Component
Audio in or side speaker jack
Gigabit LAN port (10/100/1000 Mbps)
Key hole
Lock slot
Power connector
Power supply (Photo shows PFC power supply)
PS2 keyboard port
PS2 mouse port
HDMI port
VGA/monitor port
USB 2.0 ports
Microphone/speaker-out/line-in jack
Line-out jack
Expansion slot (Photo shows graphics card and network card)
Chapter 1 5
6
Internal Components
4
5
6
2
3
No.
1
Component
Optical drive
Memory
Expansion cards
Mainboard
Heatsink fan assembly
Power supply
Chapter 1
System LED Indicators
This section describes the different system LED indicators.
LED indicator Color
Power Blue
Blue
—
HDD activity
LAN activity
LAN port network speed LED (left)
Blue
Blue
Amber
Green
LAN port network connection LED
(right)
—
Green
LED status Description
On
Blinking
Off
S3 state
S4/S5 state
Blinking
Blinking
On
On
S0/S1 state
S0/S1 state
1000 Mbps link network access
100 Mbps link network access
Off
On
Blinking
Off
10 Mbps link network access
Active network link
Ongoing network data activity
Off-line network
Chapter 1 7
8 Chapter 1
Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup" message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same those found in your system.
Chapter 2 9
Entering CMOS setup
1.
Turn on the computer and the monitor.
If the computer is already turned on, close all open applications, then restart the computer.
2.
During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.
Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a selection.
F1 – Display the General Help panel.
F9 – Press to load optimized default system values.
F10 – Save changes made the Setup and close the utility.
10 Chapter 2
Setup Utility Menus
CMOS Setup Utility - Copyright (c) 1985-2010, American Megatrends, Inc.
► Product Information
► Standard CMOS Features
► Advanced BIOS Features
► Advanced Chipset Features
► Integrated Peripherals
► Power Management Setup
► PC Health Status
► Frequency/Voltage Control
► BIOS Security Features
Load Default Settings
Save & Exit Setup
Exit Without Saving
:Move
F1:General Help
Enter:Select +
-
:Value F10:Save
F9:Optimized Defaults
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American Megatrends
,
Inc
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ESC:Exit
The Setup Main menu includes the following main setup categories.
Product Information
Standard CMOS Features
Advanced BIOS Features
Advanced Chipset Features
Integrated Peripherals
Power Management Setup
PC Health Status
Frequency/Voltage Control
BIOS Security Features
Load Default Settings
Save & Exit Setup
Exit Without Saving
In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings.
Chapter 2 11
Product Information
The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable.
CMOS Setup Utility - Copyright (c) 1985-2010, American Megatrends, Inc.
Product Information
Processor Type
Intel (R) Core(TM) i5 CPU 650
Processor Speed
System Memory
3.20GHz
2048MB
Product Name
System Serial Number
System BIOS Version
BIOS Release Date
Asset Tag Number
@ 3.20GHz
xxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxx-xx
03/22/2010
Help Item
Parameter
Processor Type
Processor Speed
System Memory
Product Name
System Serial Number
System BIOS Version
BIOS Release Date
Asset Tag Number
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
Description
Type of CPU installed on the system.
Speed of the CPU installed on the system.
Total size of system memory installed on the system.
Product name of the system.
Serial number of the system.
Version number of the BIOS setup utility.
Date when the BIOS setup utility was released
Asset tag number of this system.
ESC:Exit
12 Chapter 2
Standard CMOS Features
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Standard CMOS Features
Standard CMOS Features
System Date
System Time
[Fri 01/01/2010]
[21:14:49]
Help Item
Use [ENTER] , [TAB] or [SHIFT-TAB] to select a field.
► AHCI Port 1
► AHCI Port 2
Halt On
[Hard Disk]
[Not Detected]
[All, But Keyboard]
Use [+] or [-] to configure system Date.
Parameter
System Date
System Time
(hh:mm:ss)
AHCI Port 1/2
Halt On
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
ESC:Exit
Description
Set the date following the weekday-month-day-year format.
Set the system time following the hour-minute-second format.
Displays the status of auto detection of the AHCI device.
Determines whether the system will stop for an error during the POST.
Option
All, But Keyboard
No Errors
All Errors
Chapter 2 13
Advanced BIOS Features
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Advanced BIOS Features
Advanced BIOS Features
Quick Boot
Quiet Boot
1st Boot Device
2nd Boot Device
3rd Boot Device
4th Boot Device
► Hard Disk Drive Priority
► Optical Disk Drive Priority
► Removable Device Priority
► Network Device Priority
Bootup Num-Lock
USB Beep Message
[Enabled]
[Enabled]
[HDD:P0-Hitachi HDT]
[CD/DVD]
[USB: PEN]
[LAN]
[Press Enter]
[Press Enter]
[Press Enter]
[Press Enter]
[On]
[Disabled]
Help Item
Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system.
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Parameter
Quick Boot
Quiet Boot
1st/2nd/3rd/4th Boot Device
Hard Disk Drive Priority
Optical Disk Drive Priority
Removable Device Priority
Network Device Priority
Bootup Num-Lock
USB Beep Message
Description
Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process.
When enabled, the BIOS splash screen displays during startup.
When disabled, the diagnostic screen displays during startup.
Specifies the boot order from the available devices.
Option
Enabled
Disabled
Enabled
Disabled
Hard Disk
CD/DVD
Removable
Device
LAN
Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives.
Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available CD/DVD drives.
Press Enter to access the Removable Device Priority submenu and specify the boot device priority sequence from available removable drives.
Press Enter to access the Network Device Priority submenu and specify the boot sequence from available network devices.
Selects power on state for Num Lock.
On
Off
Enables or disables BIOS to display error beeps or messages during USB device enumeration.
Enabled
Disabled
14 Chapter 2
Advanced Chipset Features
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Advanced Chipset Features
Advanced Chipset Features
Intel EIST
Intel Turbo Boost
Intel AES-NI
Intel XD Bit
Intel VT
Memory Hole Remapping
Primary Video
Video Memory Size
DVMT Mode
DVMT/Fixed Memory Size
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[Enabled]
[Enabled]
[Auto]
[32MB]
[DVMT]
[256MB]
Help Item
Disable:
Disable Enhanced Intel
SpeedStep Technology
Enable:
Enable Enhanced Intel
SpeedStep Technology
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Parameter
Intel EIST
Intel Turbo Boost
Description
When enabled, this feature allows the OS to reduce power consumption.
When disabled, the system operates at maximum CPU speed.
Enables or disables Intel Turbo Boost Technology.
Intel AES-NI Enables or disables Advanced Encryption Standard New Instructions
(AES-NI).
Intel XD Bit
Intel VT
When enabled, the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and worm propagation.
When disabled, the processor forces the Execute Disable (XD) Bit feature flag to always return to 0.
Enables or disables the Virtualization Technology (VT) availability. If enabled, a virtual machine manager (VMM) can utilize the additional hardware virtualization capabilities provided by this technology.
Note: A full reset is required to change the setting.
Memory Hole Remapping Enables or disables remapping of overlapped PCI memory above the total physical memory.
Primary Video Select a graphic controller as a primary boot device.
Video Memory Size
DVMT Mode
DVMT/Fixed Memory
Size
Select the amout of system memory used by the Intel graphics device.
Select a video memory mode.
Select a video memory size.
Option
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Auto
PCIE
Onboard VGA
32MB
64 MB
128 MB
Disabled
DVMT
Fixed
256MB
128 MB
Maximum
Chapter 2 15
Integrated Peripherals
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Integrated Peripherals
Help Item Integrated Peripherals
Onboard SATA Controller
Onboard SATA Mode
Onboard USB Controller
Legacy USB Support
Onboard Graphics Controller
Onboard Audio Controller
Onboard LAN Controller
Onboard LAN Option ROM
[Enabled]
[AHCI]
[Enabled]
[Enabled]
[Auto]
[Enabled]
[Enabled]
[Disabled]
Disabled
Enabled
Options
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Parameter
Onboard SATA Controller
Onboard SATA Mode
Onboard USB Controller
Description
Select an operating mode for the onboard SATA.
Select an operating mode for the onboard SATA.
Enables or disables support for legacy USB devices
Legacy USB Support
Onboard Graphics
Controller
Onboard Audio Controller
Onboard LAN Controller
Enables or disables support for legacy USB devices.
Enables or disables the onboard graphics controller.
Enables or disables the onboard audio controller.
Enables or disables the onboard LAN controller.
Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard network controller.
Option
Enabled
Disabled
AHCI
Native IDE
Enabled
Disabled
Enabled
Disabled
Auto
Onboard
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
16 Chapter 2
Power Management Setup
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Power Management Setup
Power Management Setup
ACPI Suspend Mode
Deep Power Off Mode
Power On by RTC Alarm
Power On by PCIE Devices
Wake Up by PS/2 KB/Mouse
Wake Up by USB KB/Mouse
Restore On AC Power Loss
[S3 (STR)]
[Enabled]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[Last State]
Help Item
Select the ACPI state used for
System Suspend.
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Parameter
ACPI Suspend Mode
Deep Power Off Mode
Power On by RTC Alarm
Description
Select an ACPI state.
Enables or disables the deep power off mode.
Enables or disables real time clock (RTC) to generate a wake event.
Power On by PCIE Devices Enables or disables to wake up the system from a power saving mode through an event on PCI Express device.
Wake Up by PS/2 KB/Mouse Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse.
Wake Up by USB KB/Mouse Enables or disables to wake up the system from a power saving mode using a USB keyboard or mouse.
Restore On AC Power Loss Enables or disables the system to reboot after a power failure or interrupt occurs.
Option
S3 (STR)
S1 (POS)
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
Chapter 2 17
PC Health Status
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
PC Health Status
Help Item PC Health Status
CPU Temperature (PECI Mode)
System Temperature
CPU Fan Speed
System Fan Speed
:23
:1015 RPM
:N/A
Disabled
Enabled
CPU Core
+1.1V
+3.30V
+5.00V
+12.0V
5VSB
VBAT
:1.176 V
:1.116 V
:3.346 V
:5.040 V
:11.808 V
:5.040 V
:3.336 V
Smart Fan [Enabled]
Parameter
Smart Fan
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Description
Enables or disables the smart system fan control function.
Option
Enabled
Disabled
18 Chapter 2
Frequency/Voltage Control
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
Frequency/Voltage Control
Help Item Frequency/Voltage Control
Clock to All DIMM/PCI/PCIE
Spread Spectrum
[Enabled]
[Enabled]
Enable Clock to All
DIMM/PCI/PCIE.
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save ESC:Exit
F9:Optimized Defaults
Parameter Description
Clock to All DIMM/PCI/PCIE Enables or disables the system to detect the DIMM/PCI/PCIE clock automatically during bootup.
Spread Spectrum Enables or disables the reduction of the mainboard’s EMI.
Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up.
Option
Enabled
Disabled
Enabled
Disabled
Chapter 2 19
BIOS Security Features
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
BIOS Security Features
BIOS Security Features
Supervisor Password :Not Installed
User Password :Not Installed
Change Supervisor Password [Press Enter]
Help Item
Install or Change the password.
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
ESC:Exit
Parameter
Supervisor Password
User Password
Change Supervisor
Password
Description
Indicates the status of the supervisor password.
Indicates the status of the user password.
Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Press Enter to change the Supervisor password.
Setting a system password
1.
Use the up/down arrow keys to select a password parameter (Change Supervisor Password) menu then press Enter.
A password box will appear.
2.
Type a password then press Enter.
The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3.
Retype the password to verify the first entry then press Enter again.
4.
Press F10.
5.
Select Yes to save the new password and close the Setup Utility.
Changing the system password
1.
Use the up/down arrow keys to select password parameter (Change Supervisor Password) menu then press Enter.
2.
Type the original password then press Enter.
3.
Type a new password then press Enter.
4.
Retype the password to verify the first entry then press Enter again.
5.
Press F10.
6.
Select Yes to save the new password and close the Setup Utility.
20 Chapter 2
Removing a system password
1.
Use the up/down arrow keys to select password parameter (Change Supervisor Password) menu then press Enter.
2.
Enter the current password then press Enter.
3.
Press Enter twice without entering anything in the password fields.
Chapter 2 21
Load Default Settings
The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly.
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
► Product Information
► Standard CMOS Features
► Advanced BIOS Features
► Advanced Chipset Features
► Integrated Peripherals
► Power Management Setup
► PC Health Status
► Frequency/Voltage Control
► BIOS Security Features
Load Default Settings
Exit Without Saving
[OK] [Cancel]
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
Load Optimal Default values for all the setup questions.
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,
American Megatrends
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Inc
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ESC:Exit
22 Chapter 2
Save & Exit Setup
The Save & Exit Setup menu allows you to save changes made and close the Setup Utility.
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
► Product Information ► PC Health Status
► Standard CMOS Features ► Frequency/Voltage Control
► Advanced BIOS Features
► BIOS Security Features
► Advanced Chipset Features
Load Default Settings
► Integrated Peripherals
Save & Exit Setup
► Power Management Setup
Exit Without Saving
[OK] [Cancel]
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
Exit system setup with saving the changes.
.
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American Megatrends
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Inc
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ESC:Exit
Chapter 2 23
Exit Without Saving
The Exit Without Saving menu allows you to discard changes made and close the Setup Utility.
CMOS Setup Utility - Copyright © 1985-2010, American Megatrends, Inc.
► Product Information ► PC Health Status
► Standard CMOS Features
► Advanced BIOS Features
► Frequency/Voltage Control
► BIOS Security Features
► Advanced Chipset Features
Load Default Settings
► Integrated Peripherals
► Power Management Setup
Exit Without Saving
[OK] [Cancel]
:Move Enter:Select
F1:General Help
+
-
:Value F10:Save
F9:Optimized Defaults
Exit system setup without saving the changes.
.
,
American Megatrends
,
Inc
.
ESC:Exit
24 Chapter 2
Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic flat-blade screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3 25
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.
Turn off the system and all the peripherals connected to it.
2.
Unplug the power cord from the power outlets.
3.
Unplug the power cord from the system.
4.
Unplug all peripheral cables from the system.
5.
Place the system unit on a flat, stable surface.
26 Chapter 3
Main Unit Disassembly
X3950 model
MAIN UNIT DISASSEMBLY
MAIN UNIT
Ax2
SIDE PANEL
FRONT BEZEL
HEATSINK FAN
ASSEMBLY
PROCESSOR
Cx2
HDD-ODD BRACKET
Ax3, Bx1
POWER SUPPLY
MEMORY MODULES
PCI CARD
Bx1
FRONT I/O AND
CARD READER BOARD
BRACKET
MAINBOARD
Bx6
OPTICAL DISK
DRIVE
Bx2
HDD MODULE
Dx4
Ax1
TV TUNER CARD or
NETWORK CARD or
GRAPHICS CARD
Bx2
FRONT I/O BOARD
CARD READER
BOARD
Bx2
Chapter 3 27
X5950 model
MAIN UNIT DISASSEMBLY
MAIN UNIT
Ax2
SIDE PANEL
FRONT BEZEL
HEATSINK FAN
ASSEMBLY
PROCESSOR
Cx2
HDD-ODD BRACKET
Ax3, Bx1
POWER SUPPLY
MEMORY MODULES
PCI CARD
Bx1
FRONT I/O AND
CARD READER BOARD
BRACKET
MAINBOARD
Bx6
TOP BEZEL
OPTICAL DISK
DRIVE
Bx2
HDD MODULE
Dx4
Ax1
TV TUNER CARD or
NETWORK CARD or
GRAPHICS CARD
Bx2
FRONT I/O BOARD
Bx2
CARD READER
BOARD
HDD
Screw List
Code
A
B
C
D
28
Screw
#6-32 L5 BZN
#6-32 L6 NI
M3xL5 BZN
#6-32*3/16 NI
Part No.
86.00J07.B60
86.00J44.C60
86.1A324.5R0
86.5A5B6.012
Chapter 3
Removing the Side Panel
1.
Perform the pre-disassembly procedure described on page 26.
2.
Remove the two screws (A) located on the rear edge of the side panel.
X3950 X5950
Screw (Quantity)
#6-32 L5 BZN (2)
Color
Black
Torque
5.5 to 6.5 kgf-cm
Part No.
86.00J07.B60
3.
Slide the panel toward the back of the unit until the tabs on the cover disengage with the slots on the unit.
4.
Lift the panel away from the unit and put it aside for reinstallation later.
X3950 X5950
Chapter 3 29
Removing the Front Bezel
1.
Remove the side panel. Refer to the previous section for instructions.
2.
Remove the front bezel according to machine model.
NOTE: To remove the X3950 model’s front bezel, you must first release the tabs securing the front bezel and disconnect the LED cable, located under the front bezel, from the mainboard.
If the LED cable is secured in the retaining clip, you must remove the HDD-ODD bracket prior to
removing the front bezel. To remove the HDD-ODD bracket, see page 36.
(1). Release the front bezel retention tabs from the unit interior.
(2). For the X3950 model, rotate the bezel, then proceed to the next step to remove the front bezel.
For the X5950 model, pull the bezel off the unit.
X3950
X5950
30 Chapter 3
(3). Disconnect the LED cable from the mainboard, then remove the bezel.
X3950
Chapter 3 31
Removing the Heatsink Fan Assembly
WARNING: The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your hands.
1.
See “Removing the Side Panel” on page 29.
2.
Use a long-nosed screwdriver to loosen the four screws on the heatsink fan assembly.
3.
Lift the heatsink fan assembly off the mainboard.
X3950 X5950
32 Chapter 3
4.
Lay it down in an upright position—with the thermal patch facing upward, on top of the optical drive then disconnect the heatsink fan cable from its mainboard connector. Do not let the thermal patch on the heatsink fan assembly touch the work surface.
X3950 X5950
5.
Use an alcohol pad to wipe off the thermal grease from both the heatsink and the processor.
Chapter 3 33
Removing the Processor
IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data.
WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling.
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Heatsink Fan Assembly” on page 32.
3.
Press the load lever, then move it to the right to release the load lever from the retention tab.
4.
Pull the load lever to the fully open, upright position.
34 Chapter 3
5.
Open the load plate, then pull out the processor from the socket.
IMPORTANT:If you are going to install a new processor, note the arrow on the corner, highlighted with a circle in the photo above, to make sure the processor is properly oriented over the socket.
Chapter 3 35
Removing the Optical Drive
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
Remove the HDD-ODD bracket.
(1). Disconnect the data and power cables from their optical drive connectors.
36
(2). Remove the two screws (B) that secure the HDD-ODD bracket.
X3950
Screw (Quantity)
6-32 xL6 (2)
Color
Silver
Torque
5.7 to 6.3 kgf-cm
X5950
Part No.
86.00J44.C60
Chapter 3
(3). Lift the HDD-ODD bracket, then disconnect the data and power cables from their HDD connector.
X3950 X5950
(4). If necessary, open the cable retention clips that secure the data cable, then disconnect the cables from their mainboard connectors.
X3950
4.
Remove the two screws (C) that secure the optical drive.
X5950
Screw (Quantity)
M3xL5 BZN (2)
Chapter 3
Color
Black
Torque
5.5 to 6.5 kgf-cm
Part No.
86.1A324.5R0
37
5.
Slide the optical drive out of the bracket.
38 Chapter 3
Removing the Hard Disk Drive
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
Remove the HDD-ODD bracket. See page 36.
(1). Place the bracket on a clean, static-free work surface.
(2). Remove the four screws (D) that secure the HDD module.
Screw (Quantity)
#6-32*3/16 NI (4)
Color
Silver
(3). Slide the HDD out of the bracket.
Torque
5.7 to 6.3 kgf-cm
Part No.
86.5A5B6.012
Chapter 3 39
Removing the Power Supply
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Heatsink Fan Assembly” on page 32.
3.
See “Removing the Processor” on page 34.
4.
See “Remove the HDD-ODD bracket” on page 36.
5.
Disconnect the power cables from their mainboard connectors.
6.
Remove the screw (B) that secures the power supply
.
40
Screw (Quantity)
#6-32 L6 NI (1)
Color
Silver
Torque
5.7 to 6.3 kgf-cm
Part No.
86.00J44.C60
Chapter 3
7.
Remove the three screws (A) that secure the power supply module.
X3950
Screw (Quantity)
#6-32 L5 BZN (3)
Color
Black
8.
Lift the power supply module off the unit.
Torque
5.5 to 6.5 kgf-cm
X5950
Part No.
86.00J07.B60
X3950 X5950
Chapter 3 41
Removing the Memory Modules
IMPORTANT:Before removing any DIMM, make sure to create a backup file of all important data.
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
See “Remove the HDD-ODD bracket” on page 36.
4.
Press the holding clips on both sides of the DIMM slot outward to release the DIMM.
5.
Gently pull the DIMM upward to remove it from its slot.
NOTE: The DIMM has been highlighted with a yellow rectangle as above image shows.
Please detach the DIMM and follow local regulations for disposal.
(4). Do the same to remove the other modules.
42 Chapter 3
Removing an Expansion Card
This section includes instruction on how to remove a network card, VGA card, and a TV tuner card.
To remove a network card:
1.
See “Removing the Side Panel” on page 29.
2.
Remove the screw (A) that secures the card to the unit.
Screw (Quantity)
#6-32 L5 BZN (1)
Color
Black
3.
Pull the card out of its mainboard connector.
Torque
5.7 to 6.3 kgf-cm
Part No.
86.00J07.B60
Chapter 3
NOTE: The card has been highlighted with a yellow rectangle as above image shows.
Please detach the card and follow local regulations for disposal.
43
To remove a VGA card:
1.
See “Removing the Side Panel” on page 29.
2.
Remove the screw (A) that secures the card to the unit, then press down the securing tab on the slot.
Screw (Quantity)
#6-32 L5 BZN (1)
Color
Black
3.
Pull the card out of its mainboard connector.
Torque
5.7 to 6.3 kgf-cm
Part No.
86.00J07.B60
NOTE: The card has been highlighted with a yellow rectangle as above image shows.
Please detach the card and follow local regulations for disposal.
44 Chapter 3
To remove a TV tuner card:
1.
See “Removing the Side Panel” on page 29.
2.
Remove the screw (A) that secures the card to the unit.
Screw (Quantity)
#6-32 L5 BZN (1)
Color
Black
3.
Pull the card out of its mainboard connector.
Torque
5.7 to 6.3 kgf-cm
Part No.
86.00J07.B60
Chapter 3
NOTE: The card has been highlighted with a yellow rectangle as above image shows.
Please detach the card and follow local regulations for disposal.
45
Removing the Front I/O and Card Reader Boards
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
See “Remove the HDD-ODD bracket” on page 36.
4.
Open the cable retention clips and disconnect the USB, 1394, and audio cables from their mainboard connectors.
X3950
5.
Remove the front I/O and card reader bracket.
(1). Remove the screw (B) that secures the bracket to the unit.
X5950
46
Screw (Quantity)
#6-32 L6 NI (1)
Color
Silver
Torque
4.75 to 5.2 kgf-cm
Part No.
86.00J44.C60
Chapter 3
(2). Pull the bracket with the cables out of the unit, as shown.
6.
Remove the card reader board.
(1). Remove the two screws (B) that secure the card reader board to the bracket.
Screw (Quantity)
#6-32 L6 NI (2)
Color
Silver
(2). Pull the board out of the bracket.
Torque
3.5 to 4.5 kgf-cm
Part No.
86.00J44.C60
Chapter 3
NOTE: The card has been highlighted with a yellow rectangle as above image shows.
Please detach the card and follow local regulations for disposal.
47
48
7.
Remove the front I/O board.
(1). Remove the two screws (B) that secure the I/O board to the bracket.
Screw (Quantity)
#6-32 L6 NI (2)
Color
Silver
(2). Pull the I/O board out of the bracket.
Torque
3.8 to 4.2 kgf-cm
Part No.
86.00J44.C60
NOTE: The card has been highlighted with a yellow rectangle as above image shows.
Please detach the card and follow local regulations for disposal.
Chapter 3
Removing the Mainboard
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
See “Removing the Heatsink Fan Assembly” on page 32.
4.
See “Removing the Processor” on page 34.
5.
See “Remove the HDD-ODD bracket” on page 36.
6.
See “Removing the Memory Modules” on page 42.
7.
See “Removing an Expansion Card” on page 43.
8.
See “Removing the Front I/O and Card Reader Boards” on page 46.
9.
For the X5950 model, disconnect the LED cable from its mainboard connector before proceeding.
10. Remove the screw (C) on the rear panel.
X3950
Screw (Quantity)
M3xL5 BZN (1)
Color
Black
Torque
5.5 to 6.5 kgf-cm
X5950
11. Remove the six screws (B) that secure the mainboard to the housing.
Part No.
86.1A324.5R0
Screw (Quantity)
#6-32 L6 NI (6)
Color
Silver
Torque
5.7 to 6.3 kgf-cm
Part No.
86.00J44.C60
NOTE: The mainboard has been highlighted with a yellow rectangle as above image shows. Please detach the mainboard and follow local regulations for disposal.
Chapter 3 49
12. Lift the board off the housing.
50 Chapter 3
Removing the Top Bezel
NOTE: The following instruction is applicable only to the X5950 model.
1.
See “Removing the Side Panel” on page 29.
2.
See “Removing the Front Bezel” on page 30.
3.
Detach the LED cable from its mainboard connector.
4.
Insert the cable into the hole on the housing, as shown.
5.
Slide the bezel toward the front, then lift the bezel off the housing.
Chapter 3 51
52 Chapter 3
Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation.
3.
Refer to the following sections to determine which corrective action to perform.
System Check Procedures
Checkpoints
Error Messages
Undetermined Problems
Chapter 4 53
System Check Procedures
Power System Check
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
Check if the power cable is properly connected to the system and AC source.
Check if the voltage selector switch is set to the correct voltage setting.
System External Inspection
1.
Inspect the LED indicators on the front panel, which can indicate the malfunction. For the LED locations
and description of their behaviour, see “System LED Indicators” on page 7.
2.
Make sure that air flow is not blocked.
3.
Make sure nothing in the system is making contact that could short out power.
4.
If the problem is not evident, continue with System Internal Inspection.
System Internal Inspection
1.
Turn off the system and all the peripherals connected to it.
2.
Unplug the power cord from the power outlets.
3.
Unplug the power cord from the system.
4.
Unplug all peripheral cables from the system.
5.
Place the system unit on a flat, stable surface.
6.
7.
Verify that components are properly seated.
8.
Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors.
9.
Verify that all components are Acer-qualified and supported.
10. Replace the system covers.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event logs during the system startup.
54 Chapter 4
Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoints are very useful in aiding software developers or technicians in debugging problems that occur during the preboot process.
Viewing BIOS checkpoints
Viewing all checkpoints generated by the BIOS requires a checkpoint card, also referred to as a POST card or
POST diagnostic card. These are ISA or PCI add-in cards that show the value of I/O port 80h on a LED display. Checkpoints may appear on the bottom right corner of the screen during POST. This display method is limited, since it only displays checkpoints that occur after the video card has been activated.
Bootblock Initialization Code Checkpoints
The Bootblock initialization code sets up the chipset, memory, and other components before system memory is available. The following table describes the type of checkpoints that may occur during the bootblock initialization portion of the BIOS.
NOTE: Please note that checkpoints may differ between different platforms based on system configuration.
Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
Checkpoint
Before D1
D1
D0
D2
D3
D4
D5
D6
D7
D8
D9
DA
E1-E8
EC-EE
Description
Early chipset initialization is done. Early super I/O initialization is done including RTC and keyboard controller. NMI is disabled.
Perform keyboard controller BAT test. Check if waking up from power management suspend state. Save power-on CPUID value in scratch CMOS.
Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.
Disable CACHE before memory detection. Execute full memory sizing module. Verify that flat mode is enabled.
If memory sizing module not executed, start memory refresh and do memory sizing in
Bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
Bootblock code is copied from ROM to lower system memory and control is given to it.
BIOS now executes out of RAM.
Both key sequence and OEM specific method is checked to determine if “BIOS
Recovery” is forced. Main BIOS checksum is tested. If “BIOS Recovery” is necessary,
control flows to checkpoint E0. See Bootblock Recovery Code Checkpoints section for more information.
Restore CPUID value back into register. The Bootblock-Runtime interface module is moved to system memory and control is given to it. Determine whether to execute serial flash.
The Runtime module is uncompressed into memory. CPUID information is stored in memory.
Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing SMRAM.
Restore CPUID value back into register. Give control to BIOS POST
(ExecutePOSTKernel). See POST Code Checkpoints section for more information.
OEM memory detection/configuration error. This range is reserved for chipset vendors and system manufacturers. The error associated with this value may be different from one platform to the next.
Chapter 4 55
Bootblock Recovery Code Checkpoints
72 for more information about performing a “BIOS Recovery” .
The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS.
NOTE: Checkpoints may differ between different platforms based on system configuration. Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
E0
Checkpoint
EF
F0
F1
F2
E9
EA
EB
F4
FC
FD
FF
F3
F5
FA
FB
Description
Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized. 8259 interrupt controller is initialized.
L1 cache is enabled.
Set up floppy controller and data. Attempt to read from floppy.
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
Disable ATAPI hardware. Jump back to checkpoint E9.
Read error occurred on media. Jump back to checkpoint EB.
Search for pre-defined recovery file name in root directory.
Recovery file not found.
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
Start reading the recovery file cluster by cluster.
Disable L1 cache.
Check the validity of the recovery file configuration to the current configuration of the flash part.
Make flash write enabled through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size.
The recovery file size does not equal the found flash part size.
Erase the flash part.
Program the flash part.
The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
56 Chapter 4
C6
C7
0A
0B
C0
C1
C2
C5
0C
0E
POST Code Checkpoints
The POST code checkpoints are the largest set of checkpoints during the BIOS preboot process. The following table describes the type of checkpoints that may occur during the POST portion of the BIOS.
NOTE: Please note that checkpoints may differ between different platforms based on system configuration.
Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
03
04
05
06
07
08
13
24
30
2A
2C
2E
Checkpoint Description
Disable NMI, Parity, video for EGA, and DMA controllers. Initialize BIOS, POST,
Runtime data area. Also initialize BIOS modules on POST entry and GPNV area.
Initialized CMOS as mentioned in the Kernel Variable "wCMOSFlags."
Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area.
If the CMOS checksum is bad, update CMOS with power-on default values and clear passwords. Initialize status register A.
Initializes data variables that are based on CMOS setup questions.
Initializes both the 8259 compatible PICs in the system
Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
Do R/W test to CH-2 count reg. Initialize CH-0 as system timer.Install the
POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt. Traps
INT1Ch vector to "POSTINT1ChHandlerBlock."
Fixes CPU POST interface calling pointer.
Initializes the CPU. The BAT test is being done on KBC. Program the keyboard controller command byte is being done after Auto detection of KB/MS using AMI
KB-5.
Early CPU Init Start -- Disable Cache – Init Local APIC
Set up boot strap processor Information
Set up boot strap processor for POST
Enumerate and set up application processors
Re-enable cache for boot strap processor
Early CPU Init Exit
Initializes the 8042 compatible Key Board Controller.
Detects the presence of PS/2 mouse.
Detects the presence of Keyboard in KBC port.
Testing and initialization of different Input Devices. Also, update the Kernel
Variables.
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language, BIOS logo, and Silent logo modules.
Early POST initialization of chipset registers.
Uncompress and initialize any platform specific BIOS modules. GPNV is initialized at this checkpoint.
Initialize System Management Interrupt.
Initializes different devices through DIM.
See DIM Code Checkpoints section for more information.
Initializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs.
Initializes all the output devices.
Chapter 4 57
58
90
A0
A1
A2
87
8C
8D
8E
7A
7C
84
85
60
75
78
A4
A7
A8
A9
AA
AB
AC
31
Checkpoint
50
52
39
3A
3B
3C
40
33
37
38
Description
Allocate memory for ADM module and uncompress it. Give control to ADM module for initialization. Initialize language and font modules for ADM. Activate ADM module.
Initializes the silent boot module. Set the window for displaying text information.
Displaying sign-on message, CPU information, setup key message, and any OEM specific information.
Initializes different devices through DIM. See DIM Code Checkpoints section for more information. USB controllers are initialized at this point.
Initializes DMAC-1 & DMAC-2.
Initialize RTC date/time.
Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system.
Mid POST initialization of chipset registers.
Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.) successfully installed in the system and update the BDA, EBDA…etc.
Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed.
Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Programming the memory hole or any kind of implementation that needs an adjustment in system
RAM size if needed.
Initializes NUM-LOCK status and programs the KBD typematic rate.
Initialize Int-13 and prepare for IPL detection.
Initializes IPL devices controlled by BIOS and option ROMs.
Initializes remaining option ROMs.
Generate and write contents of ESCD in NVRam.
Log errors encountered during POST.
Display errors to the user and gets the user response for error.
Execute BIOS setup if needed / requested. Check boot password if installed.
Late POST initialization of chipset registers.
Build ACPI tables (if ACPI is supported)
Program the peripheral parameters. Enable/Disable NMI as selected.
Late POST initialization of system management interrupt.
Check boot password if installed.
Clean-up work needed before booting to OS.
Takes care of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table.
Prepares the runtime language module. Disables the system configuration display if needed.
Initialize runtime language module. Display boot option popup menu.
Displays the system configuration screen if enabled. Initialize the CPU’s before boot, which includes the programming of the MTRR’s.
Prepare CPU for OS boot including final MTRR values.
Wait for user input at config display if needed.
Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module.
Prepare BBS for Int 19 boot.
End of POST initialization of chipset registers.
Chapter 4
Checkpoint
B1
00
61-70
Description
Save system context for ACPI.
Passes control to OS Loader (typically INT19h).
OEM POST Error. This range is reserved for chipset vendors and system manufacturers. The error associated with this value may be different from one platform to the next.
DIM Code Checkpoints
The Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize different system busses. The following table describes the main checkpoints where the DIM module is accessed.
NOTE: Checkpoints may differ between different platforms based on system configuration. Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
2A
Checkpoint
38
Description
Initialize different buses and perform the following functions: Reset, Detect, and
Disable (function 0); Static Device Initialization (function 1); Boot Output Device
Initialization (function 2). Function 0 disables all device nodes, PCI devices, and PnP
ISA cards. It also assigns PCI bus numbers. Function 1 initializes all static devices that include manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices. Static resources are also reserved. Function 2 searches for and initializes any PnP, PCI, or AGP video devices.
Initialize different buses and perform the following functions: Boot Input Device
Initialization (function 3); IPL Device Initialization (function 4); General Device
Initialization (function 5). Function 3 searches for and configures PCI input devices and detects if system has standard keyboard controller. Function 4 searches for and configures all PnP and PCI boot devices. Function 5 configures all onboard peripherals that are set to an automatic configuration and configures all remaining
PnP and PCI devices.
ACPI Runtime Checkpoints
Checkpoint
AC
AA
01, 02, 03, 04, 05
10, 20, 30, 40, 50
Description
First ASL check point. Indicates the system is running in ACPI mode.
System is running in APIC mode
Entering sleep state S1, S2, S3, S4, or S5.
Waking from sleep state S1, S2, S3, S4, or S5
Chapter 4 59
Error Messages
The following tables describes the error messages that may appear during POST. Each message is listed with a detailed description of the error.
Memory
Message Displayed
Gate20 Error
Multi-Bit ECC Error
Description
The BIOS is unable to properly control the mainboard’s Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the mainboard.
This message will only occur on systems using ECC enabled memory modules.
ECC memory has the ability to correct single-bit errors that may occur from faulty memory modules.
A multiple bit corruption of memory has occurred, and the ECC memory algorithm cannot correct it. This may indicate a defective memory module.
Parity Error Fatal Memory Parity Error. System halts after displaying this message.
RAM R/W test failed This message is displayed by the AMIBIOS8 when the RAM read/write test fails.
CMOS Memory Size
Wrong
The base memory (memory below 1MB) size that is reported in the CMOS (offset
15h) mismatches with the actual size detected. This condition may occur when the hole is set at 512K base memory or when CMOS is corrupted.
Boot
Message Displayed Description
Boot Failure ...
This is a generic message indicating the BIOS could not boot from a particular device. This message is usually followed by other information concerning the device.
Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette.
Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer. This is often reported by drives when no media is present.
A: Drive Error
B: Drive Error
Insert BOOT diskette in A:
Reboot and Select proper Boot device or
Insert Boot Media in selected Boot device
NO ROM BASIC
The BIOS attempted to configure the A: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive.
The BIOS attempted to configure the B: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive.
The BIOS attempted to boot from the A: drive, but could not find a proper boot diskette.
Reboot and Select proper Boot device or Insert Boot Media in selected Boot device
BIOS could not find a bootable device in the system and/or removable media drive does not contain media.
BIOS could not find a bootable device in the system and/or removable media drive does not contain media.
This message occurs on some systems when no bootable device can be detected.
60 Chapter 4
Storage Device
Message Displayed
Primary Master Hard
Disk Error
Primary Slave Hard
Disk Error
Secondary Master
Hard Disk Error
Secondary Slave
Hard Disk Error
3rd Master Hard Disk
Error
3rd Slave Hard Disk
Error
4th Master Hard Disk
Error
4th Slave Hard Disk
Error
5th Master Hard Disk
Error
5th Slave Hard Disk
Error
6th Master Hard Disk
Error
6th Slave Hard Disk
Error
Primary Master Drive
- ATAPI Incompatible
Primary Slave Drive -
ATAPI Incompatible
Secondary Master
Drive - ATAPI
Incompatible
Secondary Slave
Drive - ATAPI
Incompatible
3rd Master Drive -
ATAPI Incompatible
Description
The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Primary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Secondary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 6th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 6th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Primary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
Chapter 4 61
Message Displayed
3rd Slave Drive -
ATAPI Incompatible
4th Master Drive -
ATAPI Incompatible
4th Slave Drive -
ATAPI Incompatible
5th Master Drive -
ATAPI Incompatible
5th Slave Drive -
ATAPI Incompatible
6th Master Drive -
ATAPI Incompatible
6th Slave Drive -
ATAPI Incompatible
S.M.A.R.T. Capable but Command Failed
S.M.A.R.T.
Command Failed
S.M.A.R.T. Status
BAD, Backup and
Replace
S.M.A.R.T. Capable and Status BAD
Description
The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 4th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 5th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 5th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Master in the 6th IDE controller failed an
ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.
The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.
The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.
A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure.This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.
A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure.
This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.
Virus Related
Message Displayed
BootSector Write !!
VIRUS: Continue
(Y/N)?
Description
The BIOS has detected software attempting to write to a drive’s boot sector. This is flagged as possible virus activity. This message will only be displayed if Virus
Detection is enabled in AMIBIOS setup.
If the BIOS detects possible virus activity, it will prompt the user. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup.
62 Chapter 4
System Configuration
Message Displayed
DMA-1 Error
NVRAM Checksum
Bad, NVRAM
Cleared
Resource Conflict
Description
Error initializing primary DMA controller. This is a fatal error, often indication a problem with system hardware.
DMA-2 Error Error initializing secondary DMA controller. This is a fatal error, often indication a problem with system hardware.
DMA Controller Error POST error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware.
Checking
NVRAM..Update
Failed
Microcode Error
BIOS could not write to the NVRAM block. This message appears when the FLASH part is write-protected or if there is no FLASH part (System uses a PROM or
EPROM).
BIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message is most likely to appear when a brand new CPU is installed in a mainboard with an outdated BIOS. In this case, the BIOS must be updated to include the Microcode Update for the new CPU.
There was an error in while validating the NVRAM data. This causes POST to clear the NVRAM data.
NVRAM Ignored
More than one system device is trying to use the same non-shareable resources
(Memory or I/O).
The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST.
NVRAM Bad
Static Resource
Conflict
PCI I/O conflict
PCI ROM conflict
PCI IRQ conflict
PCI IRQ routing table error
The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST due to a data error.
Two or more Static Devices are trying to use the same resource space (usually
Memory or I/O).
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
BIOS POST (DIM code) found a PCI device in the system but was unable to figure out how to route an IRQ to the device. Usually this error is causing by an incomplete description of the PCI Interrupt Routing of the system.
Timer Error
Refresh timer test failed
Interrupt Controller-1 error
Interrupt Controller-2 error
Indicates an error while programming the count register of channel 2 of the 8254 timer. This may indicate a problem with system hardware.
BIOS POST found that the refresh timer hardware failed to pass the Refresh
Retrace Test.
BIOS POST could not initialize the Master Interrupt Controller. This may indicate a problem with system hardware.
BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware.
Chapter 4 63
CMOS
Message Displayed
CMOS Date/Time Not
Set
CMOS Battery Low
Description
The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup.
CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the user intentionally discharges the
CMOS battery.
CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.
CMOS Settings
Wrong
CMOS Checksum
Bad
CMOS contents failed the Checksum check. Indicates that the CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction. This error can typically be resolved by using AMIBIOS
Setup.
Miscellaneous
Message Displayed
Keyboard is not present or the hardware is not responding when the keyboard controller is initialized.
Description
KBC BAT Test failed Keyboard controller BAT test failed. This may indicate a problem with keyboard controller initialization.
Keyboard Error
PS2 Keyboard not found
PS2 Keyboard support is enabled in the BIOS setup but the device is not detected.
PS2 Mouse not found PS2 Mouse support is enabled in the BIOS setup but the device is not detected.
Keyboard/Interface
Error
Keyboard Controller failure. This may indicate a problem with system hardware.
Unlock Keyboard
System Halted
PS2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS
POST.
The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected.
<INS> Pressed
Password check failed
Unknown BIOS error.
Error code = 004Ah
Unknown BIOS error.
Error code = 004Bh
Floppy Controller
Failure
Indicates that <INS> key is pressed during the BIOS POST. The POST will load and use default CMOS settings.
The password entered does not match the password set in the setup. This condition may occur for both Supervisor and User password verification.
This message is displayed when ADM module is not present in the AMIBIOS8
ROM.
This message is displayed when language module is not present in the AMIBIOS8
ROM.
Error in initializing legacy Floppy Controller.
64 Chapter 4
USB eModule Error Messages
Message Displayed
Warning!
Unsupported USB device found and disabled!
Warning! Port 60h/
64h emulation is not supported by this
USB Host Controller!
Warning! EHCI controller disabled. It requires 64bit data support in the BIOS.
Description
This message is displayed when a non-bootable USB device is enumerated and disabled by the BIOS.
This message is displayed to indicate that port 60h/64h emulation mode cannot be enabled for this USB host controller. This condition occurs if USB KBC emulation option is set for non-SMI mode.
This message is displayed to indicate that EHCI controller is disabled because of incorrect data structure. This condition occur if the USB host controller needs 64-bit data structure while the USB is ported with 32-bit data structure.
SMBIOS eModule Error Messages
Message Displayed
Not enough space in
Runtime area!!.
SMBIOS data will not be available.
Description
This message is displayed when the size of the SMBIOS data exceeds the available SMBIOS runtime storage size.
CPU eModule Error Messages
Message Displayed
Warning! This system board does not support the power requirements of the installed processor.
The processor will be run at a reduced frequency, which will impact system performance. area!!.
SMBIOS data will not be available.
Description
This message is displayed when the power requirements of the board do not match the power requirement of the CPU.
MPS Table (Multi-processor) eModule Error Messages
Message Displayed
Insufficient Runtime space for MPS data!
System may operate in PIC or Non-MPS mode.
Description
This message is displayed when there is not enough space in the 0F000h runtime area for creating MPS table.
Chapter 4 65
Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for viewing AMIBIOS checkpoints.
Beep Symptom
One short beep
Continuous one long beep
One long beep and two short beeps then repeat.
System is ready.
System is OK.
Cause and Description
Memory not installed or memory error.
VGA not installed or VGA error.
Graphics card error/not installed, graphics card memory error or graphics card BIOS checksum error.
One long beep then two short beep BIOS damaged.
BIOS is damaged, BIOS POST jumps to Boot Block to execute the default procedures.
Two short beeps CMOS damaged.
CMOS checksum error or CMOS battery loss occurs.
66 Chapter 4
Index of Symptom-to-FRU Error Message
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/
FRU listed in the right column is the most likely cause.
Processor/Processor Fan-Related Symptoms
Symptom / Error
Processor fan does not run but power supply fan runs.
Processor test failed.
Action/FRU
Ensure the system is not in power saving mode.
With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. Its reading should be +12Vdc. If the reading shows normal, but the fan still does not work, then replace a good fan.
Mainboard
Processor
Mainboard
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.
Mainboard and memory-Related Symptoms
Symptom / Error
Memory test failed.
Incorrect memory size shown or repeated during POST.
System works but fails to enter power saving mode when the Power
Management Mode is set to Enabled.
Blinking cursor only; system does not work.
Action/FRU
Memory module
Mainboard
Insert the memory modules in the DIMM sockets properly, then reboot the system.
Memory module
Mainboard
Enter BIOS Setup and load default settings.In Windows
Systems, check settings in Power Management Property of
Control Panel.
Reload software from Recovery CD.
Diskette/IDE drive connection/cables
Diskette/IDE disk drives
See “Undetermined Problems”.
Mainboard
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.
Chapter 4 67
68
Diskette Drive-Related Symptoms
Symptom / Error
Media and drive are mismatched.
Diskette drive does not work.
Diskette drive read/write error.
Diskette drive LED comes on for more than
2 minutes when reading data.
Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes.
Diskette drive test failed.
Action/FRU
Ensure the diskette drive is configured correctly in the Disk
Drives of BIOS Setup.
Ensure the diskette drive is correctly formatted.
Diskette drive connection/cable
Diskette drive
Mainboard
Ensure the diskette drive is not set to None in the Disk Drives of BIOS Setup.
Diskette drive power
Diskette drive connection/cable
Diskette drive
Mainboard
Diskette
Diskette drive cable
Diskette drive
Mainboard
Diskette
Diskette drive cable
Diskette drive
Mainboard
Diskette
Diskette drive power
Diskette drive connection/cable
Diskette drive
Mainboard
Diskette
Diskette drive cable
Diskette drive
Mainboard
NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its read/write head is clean before diagnosing any diskette drive problems.(If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)
Chapter 4
Hard Disk Drive-Related Symptoms
Symptom / Error
Hard disk drive test failed.
Action/FRU
Enter BIOS Setup and Load default settings
Hard disk drive cable
Hard disk drive
Mainboard
Hard disk drive cannot format completely.
Enter BIOS Setup and Load default settings
Hard disk drive cable
Hard disk drive
Mainboard
Hard disk drive has write error.
Hard disk drive LED fails to light, but system operates normally.
Enter BIOS Setup and Load default settings
Hard disk drive
With the system power on, measure the voltage of hard disk
LED connector.
Hard drive LED cable
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)
CD/DVD-ROM Drive-Related Symptoms
Symptom / Error
CD/DVD-ROM drive LED doesn't come on but works normally.
CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off.
Software asks to reinstall disc. Software displays a reading CD/DVD error.
CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held.
CD/DVD-ROM drive does not read and there are no messages are displayed.
CD/DVD-ROM drive can play audio CD but no sound output.
Action/FRU
Run “Load Setup Defaults” in BIOS Setup Utility, then reboot system.
DIMM
Mainboard
CD/DVD-ROM may have dirt or foreign material on it. Check with a known good disc.
CD/DVD-ROM is not inserted properly.
CD/DVD-ROM is damaged.
Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk.
CD/DVD-ROM drive power.
CD/DVD-ROM drive
CD may have dirt or foreign material on it. Check with a known good disc.
Ensure the CD/DVD-ROM driver is installed properly.
CD/DVD-ROM drive.
Ensure the headphone jack of the CD/DVD-ROM has an output.
Turn up the sound volume.
Speaker power/connection/cable.
CD/DVD-ROM drive.
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
Chapter 4 69
70
Real-Time Clock-Related Symptoms
Symptom / Error
Real-time clock is inaccurate.
Action/FRU
Ensure the information in the Standard CMOS Feature of
BIOS Setup is set correctly.
RTC battery
Mainboard
Audio-Related Symptoms
Symptom / Error
Audio software program invokes but no sound comes from speakers.
Action/FRU
Speaker power/connection/cable.
Modem-Related Symptoms
Symptom / Error
Modem ring cannot wake up system from suspend mode.
Data/fax modem software program invokes but cannot receive/send data/fax
Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.)
Action/FRU
For the External Modem, make sure Power on By Ring in
BIOS Setup or Power Management is set to Enabled. For the
PCI modem, make sure Wake up by PCI card is set to
Enabled.
If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace the modem card.
In Win 98, ensure the telephone application is configured correctly for your modem and set to receive messages and/ or fax.
Ensure the modem card is installed properly.
Ensure the modem voice-in cable from modem adapter card to mainboard
Video and Monitor-Related Symptoms
Symptom / Error
Video memory test failed.Video adapter failed.
Display problem:
- Incorrect colors
- No high intensity
- Missing, broken, or incorrect characters
- Blank monitor (dark)
- Blank monitor (bright)
- Distorted image
- Unreadable monitor
Display changing colors.
Action/FRU
Remove all non-factory-installed cards.
Load default settings (if screen is readable).
Mainboard
Monitor signal connection/cable.
Monitor
Video adapter card
Mainboard
Monitor signal connection/cable.
Video adapter card
Mainboard
Chapter 4
Video and Monitor-Related Symptoms
Symptom / Error
Serial or parallel port loop-back test failed.
Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup.
Loop-back.
Mainboard
Printing failed.
Action/FRU
Ensure the printer driver is properly installed. Refer to the printer service manual.
Printer.
Printer cable.
Mainboard.
Printer problems.
Refer to the service manual for the printer.
Keyboard-Related Symptoms
Symptom / Error Check or do the following in sequence
Some or all keys on keyboard do not work.
Keyboard
Power Supply-Related Symptoms
Symptom / Error
Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.)
Pressing power switch does not turn on the system
Executing software shutdown from
Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system).
No system power, or power supply fan is not running.
Check or do the following in sequence
Ensure the Soft-off by PWR-BTTN. in BIOS Setup of Power
Management is not set to Instant-off.
Power switch cable assembly
Ensure the power override switch (situated at the back of the machine, just above the connector for the power cable) is not set to OFF.
Power switch cable assembly.
Load default settings.
Reload software from Recovery CD.
Power Supply
Mainboard
Chapter 4 71
BIOS Recovery
1.
Prepare a USB storage device and keep it ready in hand.
(1). Connect the USB storage device to a USB port on your computer.
(2). Copy the target BIOS ROM file to a USB storage device.
(3). Rename the target BIOS to “amiboot.rom”.
(4). Unplug the USB storage device.
2.
Connect the USB storage device on the USB port on the system.
3.
Power on the system. The system initializes the BIOS recovery process. Wait for about 3 minutes and the system will reboot automatically after the flash update is completed.
72 Chapter 4
4.
Press Delete to run the Setup Utility.
5.
In the Setup Utility, select Load Default Settings, then press Enter.
6.
Select Ok, then press Enter.
7.
Select Save & Exit Setup, then press Enter.
8.
Select Ok, then press Enter.
Chapter 4 73
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.
NOTE: Verify that all attached devices are supported by the computer.
Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1.
Power off the computer.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Hard disk drive
DIMM
CD/DVD-ROM drive
Adapter cards
4.
Power on the computer.
5.
Determine if the problem has been resolved.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7.
If the problem persists, replace the FRU one at a time. Do not replace a non-defective FRU.
74 Chapter 4
System Block Diagram and Board Layout
System Block Diagram
Chapter 5
Chapter 5 75
Mainboard Layout
76
2
3
4
5
No
1
6
7
8
9
Code
KB/MS
HDMI1
VGA1
USBESATA1
USBLAN1
AUDJACK
PWR2
REAR_FAN
CPU_FAN
Description
Top: PS2 Mouse port
Bottom: PS2 Keyboard port
HDMI port
VGA (D-sub) port
USB ports
Top: Network port
Bottom: USB ports
Line-in/Side surround jack
Line-Out Line-out jack
Microphone/line-in jack
Processor power connector
System fan connector
Processor fan connector
Chapter 5
20
21
22
23
16
17
18
19
24
25
12
13
14
15
No
10
11
Code
DIMM 1-4
F_USB1, 2 and 4
PWR1
F_USB3
GPIO1-2
SATA 1-2
BIOS_FLASH
FRONT_PANEL1
TPM
CLR_CMOS
PCH_ME_ENABLE
PCI-E1_16X
SPDIFI_OUT
SPEAKER1
F_AUDIO
PCI_E1_1x2
Description
DIMM slots
Card reader USB cable connectors
Main power connector
Front panel USB connector
GPIO1~2 Reserve headers
SATA connectors
BIOS flash connector
Front panel connector
Trusted platform module connector
Clear CMOS jumper
PCH_ME_ENABLE jumpers
PCI Express x16 slot
S/PDIF port
Internal speaker connector
Front panel audio connector
PCI Express x2 slot
Chapter 5 77
78 Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the X3950 or X5950 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise
Authorization).
NOTES:
When ordering FRU parts, check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.
To scrap or to return the defective parts, follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
This document will be updated as more information about the FRU list becomes available.
Chapter 6 79
Exploded Diagram
X3950 model
80
No.
13
14
15
9
10
11
12
7
8
5
6
3
4
1
2
Part Name
ASSY POWER BUTTON BOXER X350
BEZEL FRONT BOXER X351
C.A. LED SWITCH BOXER X350
CVR FRONT BOXER X350
CVR LIGHT BOXER X350
CVR P[OWER BOXER X350
DOOR IO BOXER X350
DOOR ODD BOXER X350
IO DOOR BKT
KNOB ODD BOXER X350
KNOB ODD LINK A BOXER X350
KNOB ODD LINK B BOXER X350
MAGNET 10*6*3
MYLAR LIGHT COVER BOXER X350
PLT ACER-LOGO-BOXER-X5
27
28
29
30
23
24
25
26
19
20
21
22
No.
16
17
18
Part Name
PLT POWER LOGO BOXER X350
PROTECT FILM F-BEZEL BOXER X350
PROTECT FILM F-BEZEL-R-BOXER X350
PROTECT FILM F-IO BOXER X351
PROTECT FILM IO-DOOR-BOXER X350
SCRW TAP PAN M3*L8 2 LEAD
SPG ODD LINK BOXER X310
SPG POWER BOXER X310
SPRING ODD DOOR HD206A
ASSY L CASE - ASM BOXER X550
SCRW #6-32 L5 PAN NI
CAS UP BOXER X550
FRONT IO BRACKET
ODD BRACKET
HDD BRACKET
Chapter 6
X5950 model
No.
13
14
15
16
9
10
11
12
7
8
5
6
3
4
1
2
Part Name
PLT ACER LOGO BOXER X5
BEZEL FRONT B BOXER X550
CVR COSMETIC ART WORK BOXER X550
CVR COSMETIC BOXER X550
CVR FRONT BOXER X550
DOOR FIO LINK A BOXER X550
DOOR FIO LINK B BOXER X550
DOOR IO BOXER X550
DOOR ODD BOXER X550
GEAR PG-07A 7G
IO DOOR BKT
KNOB ODD BOXER X550
KNOB ODD LINK A BOXER X350
KNOB ODD LINK B BOXER X350
LATCH DOOR BOXER X5
MAGNET 10*6*3
28
29
30
31
24
25
26
27
20
21
22
23
No.
17
18
19
Part Name
PLT ASPIRE LOGO BOXER X550
PLT ODD KNOB LOGO BOXER X550
PROTECT FILM CVR FRONT BOXER X550
PROTECT FILM DOOR ODD BOXER X550
PROTECT FILM F-IO BOXER X550
PROTECT FILM KNOB ODD BOXER X550
SPG ODD LINK BOXER X310
SPRING ODD DOOR HD206A
ASSY L CASE - ASM BOXER X550
ASSY TOP-COVER BOXER X550
CAS UP BOXER X550
SCRW #6-32 L5 PAN NI
FRONT IO BRACKET
ODD BRACKET
HDD BRACKET
Chapter 6 81
X3950 FRU List
System model: PV.SE602.004 AX3950 AAP AJC PV.SE602.004
Category
BOARDS
Part Name
FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2
Acer Part No.
55.SC101.001
CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O 1394 CR.10400.107
CABLES
POWER CORD 125V 7A 3G JAPAN
ODD SATA CABLE
HDD SATA CABLE
LED SWITCH CABLE
CASE/COVER/BRACKET ASSEMBLY
FRONT IO BRACKET
ASSEMBLY MAIN CHASSIS W/UCASE & LCASE FOR BOXER X350 TBD
27.01518.181
50.SD101.001
50.SD101.002
TBD
TBD
UPPER CASE BOXER X350 TBD
ASSEMBLY LOWER CASE FOR BOXER X350
HDD&ODD COVER BRACKET
FRONT BEZEL W/LED SWITCH CABLE FOR X350
TBD
33.SC101.002
TBD
82 Chapter 6
CPU/PROCESSOR
CPU INTEL CORE I3-530 LGA 2.93G 4M 1333FSB 1156 73W
CLARKDALE C-2 DUAL CORE
KC.53001.CI3
DVD-RW DRIVE
ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL
SATA FOR HF+WINDOWS7
KU.0160F.009
HDD/HARD DISK DRIVE
HDD 3.5" 500GB 7200RPM SATA SEAGATE PHARAOH ST3500418AS KH.50007.012
HEATSINK
CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT HI.10800.071
KEYBOARD
MAINBOARD
KEYBOARD USB 109 KEY BLACK JAPANESE W/O EKEY KB.USB0B.199
MAINBOARD AX1900 INTEL G41 ICH7 GMA X4500 W/RTC BATTERY
W/O CPU&MEMORY
MB.SE509.001
MEMORY
MEMORY SAMSUNG DDR3 1333MHZ 2G UNB-UFFERED DIMM W/O
ECC F DIE (46NM)
KN.2GB0H.009
POINTING DEVICE
POWER SUPPLY
LOGITECH 0810_USB OPTICAL MOUSE USB M-UAY-ACR2 MS.11200.018
POWER SUPPLY 220W NPFC 115V/230V LITEON PS-5221-06A1-ROHS
EUP
PY.2200F.006
SCREWS
SCREW I NO6-32 L5 BZN
SCREW PAN #6-32 L6 NI BOXER WZS
SCREW #6-32 L5 PAN NI
SCREW NO4-40 L6.5 PAN NI
SCRW PAN M3 L5 BZN
SCREW FLAT #6-32*3/16 NI
86.00J07.B60
86.00J44.C60
86.00J90.B60
86.00N03.B40
86.1A324.5R0
86.5A5B6.012
Chapter 6 83
84
System model: PT.SE602.003 AX3950 AAP ACS PT.SE602.003
Category
BOARDS
Part Name
FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2
OEM Part No.
55.SC101.001
CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O 1394 CR.10400.107
CABLES
WIRELESS LAN BOARD 802.11BGN LITEON WN7600R
POWER CORD 250V 3PIN 1800MM UK
ODD SATA CABLE
HDD SATA CABLE
LED SWITCH CABLE
CASE/COVER/BRACKET ASSEMBLY
FRONT IO BRACKET
ASSEMBLY MAIN CHASSIS W/UCASE & LCASE FOR BOXER X350 TBD
NI.10200.009
27.01518.181
50.SD101.001
50.SD101.002
TBD
TBD
UPPER CASE BOXER X350
ASSEMBLY LOWER CASE FOR BOXER X350
HDD&ODD COVER BRACKET
FRONT BEZEL W/LED SWITCH CABLE FOR X350
TBD
TBD
33.SC101.002
TBD
Chapter 6
CPU/PROCESSOR
CPU INTEL CORE I3-530 LGA 2.93G 4M 1333FSB 1156 73W
CLARKDALE C-2 DUAL CORE
KC.53001.CI3
DVD-RW DRIVE
ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL
SATA FOR HF+WINDOWS7
KU.0160F.009
HDD/HARD DISK DRIVE
HDD 320GB 3.5" 7200RPM SATA II SEAGATE PHARAOH 8MB NCQ KH.32007.011
HEATSINK
CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT HI.10800.071
KEYBOARD
MAINBOARD
KEYBOARD USB 104 KEY CHICONY KU-07603US25522V BLACK US
W/O EKEY
KB.USB0B.158
MAINBOARD AX1900 INTEL G41 ICH7 GMA X4500 W/RTC BATTERY
W/O CPU&MEMORY
MB.SE509.001
MEMORY
MEMORY SAMSUNG DDR3 1333MHZ 2G UNB-UFFERED DIMM W/O
ECC F DIE (46NM)
KN.2GB0H.009
POINTING DEVICE
POWER SUPPLY
LOGITECH 0810_USB OPTICAL MOUSE USB M-UAY-ACR2 MS.11200.018
POWER SUPPLY 220W NPFC 115V/230V LITEON PS-5221-06A1-ROHS
EUP
PY.2200F.006
SCREWS
SPEAKER
SCREW I NO6-32 L5 BZN
SCREW PAN #6-32 L6 NI BOXER WZS
SCREW #6-32 L5 PAN NI
SCRW PAN M3 L5 BZN
SCREW FLAT #6-32*3/16 NI
SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810
86.00J07.B60
86.00J44.C60
86.00J90.B60
86.1A324.5R0
86.5A5B6.012
SP.10600.011
Chapter 6 85
86
System model: PT.SE602.004 AX3950 AAP ACS PT.SE602.004
Category
BOARDS
Part Name
FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2
Acer Part No.
55.SC101.001
CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O 1394 CR.10400.107
WIRELESS LAN BOARD 802.11BGN LITEON WN7600R
VGA CARD PCPARTNER 288-1N141-A00AC NVIDIA GT315 512MB
SDDR3 DVI+HDMI ATX (SAMSUNG)
NI.10200.009
VG.PCPT3.154
CABLES
POWER CORD 250V 3PIN 1800MM UK
ODD SATA CABLE
HDD SATA CABLE
DVI TO VGA DONGLE CONNECTOR
LED SWITCH CABLE
CASE/COVER/BRACKET ASSEMBLY
FRONT IO BRACKET
27.01518.181
50.SD101.001
50.SD101.002
D0.VGA26.P01
TBD
TBD
ASSEMBLY MAIN CHASSIS W/UCASE & LCASE FOR BOXER X350 TBD
UPPER CASE BOXER X350 TBD
ASSEMBLY LOWER CASE FOR BOXER X350
HDD&ODD COVER BRACKET
TBD
33.SC101.002
Chapter 6
FRONT BEZEL W/LED SWITCH CABLE FOR X350 TBD
CPU/PROCESSOR
CPU INTEL CORE I3-530 LGA 2.93G 4M 1333FSB 1156 73W
CLARKDALE C-2 DUAL CORE
KC.53001.CI3
DVD-RW DRIVE
ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL
SATA FOR HF+WINDOWS7
KU.0160F.009
HDD/HARD DISK DRIVE
HDD 3.5" 500GB 7200RPM SATA SEAGATE PHARAOH ST3500418AS KH.50007.012
HEATSINK
CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT HI.10800.071
KEYBOARD
MAINBOARD
KEYBOARD RF2.4 104KEY CHYCONY KG-0766 104K BLACK US KB.RF403.362
MAINBOARD AX1900 INTEL G41 ICH7 GMA X4500 W/RTC BATTERY
W/O CPU&MEMORY
MB.SE509.001
MEMORY
MEMORY SAMSUNG DDR3 1333MHZ 2G UNB-UFFERED DIMM W/O
ECC F DIE (46NM)
KN.2GB0H.009
POWER SUPPLY
POWER SUPPLY 220W NPFC 115V/230V LITEON PS-5221-06A1-ROHS
EUP
PY.2200F.006
SCREWS
SPEAKER
SCREW I NO6-32 L5 BZN
SCREW PAN #6-32 L6 NI BOXER WZS
SCREW #6-32 L5 PAN NI
SCREW NO4-40 L6.5 PAN NI
SCRW PAN M3 L5 BZN
SCREW FLAT #6-32*3/16 NI
SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810
86.00J07.B60
86.00J44.C60
86.00J90.B60
86.00N03.B40
86.1A324.5R0
86.5A5B6.012
SP.10600.011
Chapter 6 87
88
System model: PT.SE602.005 AX3950 AAP ACS PT.SE602.005
Category
BOARDS
Part Name
FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2
OEM Part No.
55.SC101.001
CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O 1394 CR.10400.107
WIRELESS LAN BOARD 802.11BGN LITEON WN7600R
VGA CARD PCPARTNER 288-5N118-A10AC NVIDIA GT320 1GB SDDR3
DVI+HDMI LP (SAMSUNG)
NI.10200.009
VG.PCPT3.212
CABLES
POWER CORD 250V 3PIN 1800MM UK
ODD SATA CABLE
HDD SATA CABLE
DVI TO VGA DONGLE CONNECTOR
LED SWITCH CABLE
CASE/COVER/BRACKET ASSEMBLY
FRONT IO BRACKET
27.01518.181
50.SD101.001
50.SD101.002
D0.VGA26.P01
TBD
TBD
ASSEMBLY MAIN CHASSIS W/UCASE & LCASE FOR BOXER X350 TBD
UPPER CASE BOXER X350 TBD
ASSEMBLY LOWER CASE FOR BOXER X350
HDD&ODD COVER BRACKET
TBD
33.SC101.002
Chapter 6
FRONT BEZEL W/LED SWITCH CABLE FOR X350 TBD
CPU/PROCESSOR
CPU INTEL CORE I5-650 LGA 3.2G 4M 1333FSB 1156 C-2 73W
CLARKDALE DUAL CORE
KC.65001.CI5
DVD-RW DRIVE
ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL
SATA FOR HF+WINDOWS7
KU.0160F.009
HDD/HARD DISK DRIVE
HDD 1TB 3.5" 7200RPM SATA HGST SATURN HDT721010SLA360 KH.01K01.007
HEATSINK
CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT HI.10800.071
KEYBOARD
MAINBOARD
KEYBOARD RF2.4 104KEY CHYCONY KG-0766 104K BLACK US KB.RF403.362
MAINBOARD AX1900 INTEL G41 ICH7 GMA X4500 W/RTC BATTERY
W/O CPU&MEMORY
MB.SE509.001
MEMORY
MEMORY SAMSUNG DDR3 1333MHZ 2G UNB-UFFERED DIMM W/O
ECC F DIE (46NM)
KN.2GB0H.009
POWER SUPPLY
POWER SUPPLY 220W NPFC 115V/230V LITEON PS-5221-06A1-ROHS
EUP
PY.2200F.006
SCREWS
SPEAKER
SCREW I NO6-32 L5 BZN
SCREW PAN #6-32 L6 NI BOXER WZS
SCREW #6-32 L5 PAN NI
SCREW NO4-40 L6.5 PAN NI
SCRW PAN M3 L5 BZN
SCREW FLAT #6-32*3/16 NI
SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810
86.00J07.B60
86.00J44.C60
86.00J90.B60
86.00N03.B40
86.1A324.5R0
86.5A5B6.012
SP.10600.011
Chapter 6 89
X5950 FRU List
System model: 91.3CY01.002G AAGASSI PVT/MVB SKU AX5950
Category
BOARDS
Part Name
FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2
Acer Part No.
55.SC101.001
CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O 1394 CR.10400.107
VGA CARD PCPARTNER 288-5N118-A10AC NVIDIA GT320 1GB SDDR3
DVI+HDMI LP (SAMSUNG)
VG.PCPT3.212
CABLES
POWER CORD 250V 3PIN 1800MM UK
ODD SATA CABLE
HDD SATA CABLE
DVI TO VGA DONGLE CONNECTOR
LED SWITCH CABLE
CASE/COVER/BRACKET ASSEMBLY
FRONT IO BRACKET
27.01518.181
50.SD101.001
50.SD101.002
D0.VGA26.P01
50.SE301.002
33.SE301.001
ASSY MAIN-CHASSIS H57 BOXER X550 60.SE501.001
UPPER CASE BOXER X550 60.SE301.002
ASSEMBLY TOP COVER W/LED SWITCH CABLE FOR BOXER X550 60.SE301.004
LOWER CASE 60.SE501.002
HDD&ODD COVER BRACKET 33.SC101.002
90 Chapter 6
FRONT BEZEL FOR X550 60.SE301.005
CPU/PROCESSOR
CPU INTEL CORE I5-650 LGA 3.2G 4M 1333FSB 1156 C-2 73W
CLARKDALE DUAL CORE
KC.65001.CI5
DVD-RW DRIVE
ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL
SATA FOR HF+WINDOWS7
KU.0160F.009
HDD/HARD DISK DRIVE
HDD 640GB 3.5" 7200RPM SATA II WD WD6400AAKS-22A7B2 XL320-M KH.64007.001
HEATSINK
CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT HI.10800.071
KEYBOARD
MAINBOARD
KEYBOARD USB 104KEY LITEON SK-9625S SILVER US NEW SILVER
COLOR AC-MT-
KB.USB0B.203
MAINBOARD AX1900 INTEL G41 ICH7 GMA X4500 W/RTC BATTERY
W/O CPU&MEMORY
MB.SE509.001
MEMORY
MEMORY SAMSUNG DDR3 1333MHZ 2G UNB-UFFERED DIMM W/O
ECC F DIE (46NM)
KN.2GB0H.009
POINTING DEVICE
POWER SUPPLY
MOUSE USB OPT SM-9625S LITEON NEW SILVER COLOR AC-MT-113 MS.11200.068
POWER SUPPLY 220W NPFC 115V/230V LITEON PS-5221-06A1-ROHS
EUP
PY.2200F.006
SCREWS
SCREW I NO6-32 L5 BZN
SCREW PAN #6-32 L6 NI BOXER WZS
SCREW #6-32 L5 PAN NI
SCREW NO4-40 L6.5 PAN NI
SCRW PAN M3 L5 BZN
SCREW FLAT #6-32*3/16 NI
86.00J07.B60
86.00J44.C60
86.00J90.B60
86.00N03.B40
86.1A324.5R0
86.5A5B6.012
Chapter 6 91
SPEAKER
SPEAKER USB NEOSONICA NEW SILVER COLOR AC-MT-113 SP.10600.035
92 Chapter 6
Appendix A
Technical Specifications
This section provides technical specifications for the system.
Processor
Item
Type
Processor Number
Number of Cores
Clock Speed (GHz)
Cache Size (MB)
Voltage (V)
Socket
Thermal Design
Power (W)
Specification
Intel Core processor family i7-860/870 i5-750 i5-650/660/
661/670 i3-540
Intel Pentium
G6950
Quad (45 nm) Quad (45 nm) Dual (32 nm) Dual (32 nm) Dual (32 nm)
2.8/2.933
2.66
3.06
2.8
Bus Speed (GT/s DMI) 2.5
8
0.65 - 1.4 V
LGA 1156
95
2.5
8
0.65 - 1.4 V
95
3.2/3.33/3.33/
3.46
2.5
4
0.65 - 1.4 V
73/87
2.5
4
0.65 - 1.4 V
73
2.5
3
0.65 - 1.4 V
73
System Board Major Chips
Item
System Core Logic
Memory Controller
Storage Controller
PCIE Controller
LAN Controller
Audio Controller
Input Devices
Controller
Specification
Intel P55 Express chipset
Intel P55 Express chipset
Intel P55 Express chipset
Intel P55 Express chipset
Intel PCI-E Gbe LAN controller PHY
Realtek ALC888S-VC HD Audio Codec 7.1
Super I/O IT8721F
Appendix A 93
System Memory
Item
DIMM Sockets
Memory Type
Module Name
Specification
Four
DDR3-800/1066/1333 unbuffered DIMM
PC3-8500/10600
Organization
Maximum Memory
Vendor
Model Name
ECC
8 GB
Samsung
- M378B2873EH1-CH9
- M378B2873FHS-CH9
- M378B5673EH1-CH9
- M378B5673FH0-CH9
DIMM Size (GB) 1, 2
Pin 240
Unifosa
- GU502203EP0201
- GU512303EP0202
1, 2
240
System BIOS
Item
BIOS Vendor
BIOS Version
PCI Interface
Item
Number of Slots
Specification
American Megatrends Inc.
P01-A0
Specification
PCI Express x 1 slot
PCI Express x16 slot
Apacer
- 75.073C1.G02
- 75.A73C1.G02
1, 2
240
Hard Disk Drive
Item
Vendor
Model No.
Interface
Size
Transfer Rate (Gb/s)
Spindle Speed (RPM)
Capacity (GB)
Cache (MB)
Specification
WD
WD1600AAJS-22L7A0
WD3200AAJS-22L7A0
WD6400AAKS-22A7B2
WD10EAVS-00D7B1
SATA II
3.5-inch
3
7200
160, 320, 640, 1000
160/320/1000 GB: 8
640 GB: 16
Seagate
ST3160815AS
ST3320813AS
ST3640623AS
SATA II
3.5-inch
3
7200
160, 320, 640
160/320 GB: 8
340 GB: 16
HGST
HDT721016SLA380
HDT721032SLA380
HDT721064SLA360
SATA II
3.5-inch
3
7200
160, 320, 640
160/320 GB: 8
640 GB: 16
94 Appendix A
VGA Interface
Item
Connector
Network Interface
Item
LAN Controller
Supports LAN Protocol
LAN Connector Type
SATA Interface
Item
SATA Controller
Connectors
Audio Interface
Item
Audio Controller
Connectors
Specification
VGA/monitor port
Specification
Intel PCI-E Gbe LAN controller PHY
10/100/1000 Mbps
RJ45
Specification
Embedded SATA controller
Two onboard SATA ports
Specification
Realtek ALC888S-VC HD Audio Codec 7.1
Three audio jacks
Appendix A 95
Keyboard and Input Devices
Item Specification
Connectors • PS2 keyboard and mouse connector
• Eleven USB ports (five on front and six on rear)
Optical Drive
BD Combo Module
Item Specification
Vendor HLDS
Model name CH20N
Drive type
Write Speed
BD-Combo
DVD-R2x, 4x CLV, 8x
ZCLV, 8x PCAV, 12x
PCAV, 16x CAV
DVD-R DL 2x, 4x CLV
DVD-RW2x, 4x, 6x CLV
DVD-RAM2x, 3x CLV, 5x
PCAV
DVD+R2.4x, 4x CLV, 8x
ZCLV, 8x PCAV, 12x
PCAV, 16x CAV
DVD+R DL2.4x, 4x CLV
DVD+RW2.4x, 4x, 6x
CLV, 8x ZCLV
CD-R8x, 16x CLV, 24x,
32x PCAV, 40x CAV
CD-RW4x, 10x, 16x CLV,
24x ZCLV
BH-30N/BH-20F
BD-Rewriter
BD-R (SL/DL) 2x,
4x CLV, 6x PCAV /
2x, 4x CLV, 6x PCAV
BD-R (SL L to H) 2x
CLV
BD-RE (SL/DL) 2x/
2x CLV
DVD-R 2x, 4x CLV,
8x ZCLV, 8x, 12x
PCAV, 16x CAV
DVD-R DL 2x, 4x
CLV
DVD-RW (SL/DL)
1x, 2x, 4x, 6x CLV /
Not support
DVD-RAM 2x, 3x
CLV, 3-5x PCAV
DVD+R 2.4x, 4x
CLV, 8x ZCLV, 8x,
12x PCAV, 16x CAV
DVD+R DL 2.4x, 4x
CLV
DVD+RW (SL/DL)
2.4x, 4x, 6x CLV, 8x
ZCLV / Not support
CD-R 8x, 16x CLV,
24x, 32x PCAV, 40x
CAV
CD-RW 4x, 10x,
16x CLV, 24x ZCLV
PLDS
DH-403S/DH-6E2S
BD-Combo
12X Zone CLV at DVD-R
/ +R
6X CLV at DVD-RW /
+RW
5X CLV at DVD-RAM
4X CLV at DVD--R DL /
+R DL
24X Zone CLV at CD-R /
RW
96 Appendix A
97
BD Combo Module
Item
Read Speed
Data Transfer Rate
Access Time
Buffer Size
Interface Type
Specification
BD-ROM (SL/DL)6x / 4.8x
CAV
BD-R (SL/DL)6x / 4.8x
CAV
BD-RE (SL/DL)4.8x / 4.8x
CAV
BDMV (AACS Compliant
Disc) 4.8x CAV
DVD-ROM (SL/DL)16x /
8x CAV DVD-R (SL/DL)
16x / 8x CAV
DVD-RW (SL/DL)10x CAV
/ Not support DVD+R
(SL/DL)16x / 8x CAV
DVD+RW (SL/DL)10x
CAV / Not support
DVD-RAM 2x, 3x ZCLV,
5x PCAV
DVD-Video (CSS
Compliant Disc) (SL/DL)
8x CAV
CD-R/ROM40x CAV CD-
RW 40x CAV
CD-DA (DAE) 32x CAV
Video CD 10x CAV
80 mm CD 10x CAV
BD-ROM 215.79 Mbits/s
(6x) max.
DVD-ROM 22.16 Mbytes/ s (16x) max.
CD-ROM 6,000 kB/s (40x) max.
BD-ROM 180 ms typ
DVD-ROM 150 ms typ.
DVD-RAM 180 ms typ.
CD-ROM 150 ms typ.
4 MB
Serial ATA
BD-ROM (SL/DL)6x
CAV / 6x CAV
BD-R (SL L to H) 4x
CAV
BD-R (SL/DL)6x
CAV / 6x CAV
BD-RE (SL/DL)4.8x
CAV / 4.8x CAV
BDMV (AACS
Compliant Disc)
4.8x CAV
DVD-ROM (SL/DL)
16x CAV / 8x CAV
DVD-R (SL/DL)16x
CAV / 8x CAV
DVD-RW (SL/DL)
10x CAV / Not support
DVD+R (SL/DL)16x
CAV / 8x CAV
DVD+RW (SL/DL)
10x CAV / Not support
DVD-RAM 2x, 3x
CLV, 3 - 5x PCAV
DVD-Video (CSS
Compliant Disc)8x
CAV (SL/DL)
CD-R/RW/ROM40x /
40x / 40x CAV
CD-DA (DAE) 40x
CAV
80 mm CD 16x CAV
BD-ROM 35.965
Mbits/s
DVD-ROM
1.85Mbytes/s
CD-ROM 150KB/s
12X CAV at DVD-ROM and DVD-R / +R
8X CAV at DVD-ROM DL and DVD -RW / +RW
/ -R DL / +R DL
5X CAV at BD-ROM / R /
RE
5X CLV at DVD-RAM
2X CLV at BD-ROM DL /
R DL / RE DL
32X CAV at CD-ROM and CD-R
24X CAV at CD-RW
—
BD-ROM 180 ms typ
DVD-ROM 160 ms typ.
DVD-RAM 180 ms typ.
CD-ROM 150 ms typ.
4 MB
Serial ATA
BD-ROM 250 ms typ
DVD-ROM 150 ms typ.
DVD-RAM 180 ms typ.
CD-ROM 150 ms typ.
2 MB
Serial ATA
Appendix A
Super Multi
Item Specification
Vendor HLDS
Model Name GH-41N, GH-41F
Drive Type
Write Speed
Super Multi
CD-R: 4x, 8x, 16x CLV, 24x, 32x, 40x
PCAV
CD-RW: 4x, 10x,16x CLV, 24x, 32x ZCLV
(High Speed: 10x, Ultra Speed: 16x, 24x,
US Plus: 16x, 24x, 32x)
DVD+R:2.4x, 4x, 6x CLV, 8x,12x ZCLV,
8x, 12x PCAV, 16x CAV
DVD+R DL:2.4x, 4x , 6x CLV, 8x ZCLV
DVD+RW:2.4x, 4x, 6x CLV, 8x ZCLV
(High Speed DVD+RW: 6x CLV, 8x ZCLV)
DVD-R:2x, 4x, 6x CLV, 8x ZCLV, 8x
PCAV, 16x CAV
DVD-R DL:2x, 4x, 6x CLV, 8x ZCLV
DVD-RW:1x, 2x, 4x, 6x CLV
DVD-RAM:2x, 3x ZCLV, 3x-5x PCAV
(Ver.2.2)
PLDS
DH-16AASH
Super Multi
CD-R: 16x CLV, 24x 17x ~ 24x
PCAV, 32x 17x ~ 32x PCAV, 40x
17x ~ 40x CAV
CD-RW: 4x CLV, 10x CLV, 16x
CLV, 24x 16x-24x Zone-CLV1,
16x CLV, 24x / 32x 16x-24x-32x
Zone CLV2
DVD+R: 24x / 32x 16x-24x-32x
Zone CLV2, 4x / 6x CLV, 8x
PCAV
DVD+R9: 12x / 16x CAV, 2.4x /
4x CLV, 6x / 8x Zone CLV, 12x
CAV
DVD+RW: 2.4x / 4x / 6x CLV
8x Zone CLV
DVD-R: 4x / 6x CLV, 8x PCAV
DVD-R9: 12x / 16x CAV, 4x CLV
6x / 8x Zone CLV
12x CAV
DVD-RW 2x / 4x CLV, 6x Zone
CLV
DVD-RAM 2x / 3x / 5x / 6x CLV,
8x / 12x PCAV
Appendix A 98
99
Super Multi
Item
Read Speed
Data Transfer Rate
Access Time
Buffer Size
Interface Type
Specification
CD-R/RW/ROM:40x/40x/40x max.
CD-DA (DAE):40x max.
80 mm CD:10x max
DVD+R/+RW:10x / 8x max.
DVD+R DL:8x max.
DVD-R/RW/ROM(SL/DL):10x / 8x / 16x /
12x max.
DVD-R DL:8x max.
DVD-RAM (Ver.1.0/2.2):2x/ 3x-5x PCAV
CD-ROM:6,000 kB/s (40x) max.
DVD-ROM:22.16 MB/s (16x) max.
CD-ROM: 125 ms
DVD-ROM: 145 ms
2 MB
Serial ATA
CD-ROM: 4x / 8x CLV, 4x~10x /
6.4x~16x / 9.6x~24x /12.8x~32x /
16x~40x / 19.2x~48x CAV
CD-RW: 4x / 8x CLV, 4x~10x /
6.4x~16x / 9.6x~24x /12.8x~32x /
16x~40x CAV
CD-R/RW: 8x CLV
DVD-ROM (single layer):
1.6x~4x / 2.4x~6x / 3.2x~8x /
4.8x~12x / 6.4x~16x CAV
DVD-ROM (dual layer): 1.6x~4x /
2.4x~6x / 3.2x~8x /4.8x~12x
DVD+R: 2.4x / 4x CLV, 2.4x~6x /
3.2x~8x / 4.8x~12x /6.4x~16x
CAV
DVD-R: 2x / 4x CLV, 2.4x~6x /
3.2x~8x / 4.8x~12x /6.4x~16x
DVD+RW: 2.4x / 4x CLV, 2.4x~6x
/ 3.2x~8x / 4.8x~12x CAV
DVD-RW: 2x / 4x CLV, 2.4x~6x /
3.2x~8x / 4.8x~12x CAV
DVD+R9: 4x / 8x CLV, 2.4x~6x /
3.2x~8x / 4.8x~12x CAV
DVD-R9: 2x / 4x CLV, 2x / 3x / 5x
/ 6x CAV
DVD-RAM: 2x / 3x / 5x / 6x CLV,
8x / 12x PCAV
CD-ROM: 7150 KB/s
DVD-ROM: 20.85 MB/s
CD-ROM: 140 ms
DVD-ROM: 160/180 ms
2 MB
Serial ATA
Appendix A
Appendix A 100
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