Motorola Triumph Virgin Mobile User guide

Motorola Triumph Virgin Mobile User guide
To Activate
See page
Motorola Triumph
User’s Guide
• Answers: Add the Tips & Tricks widget to your
home screen. See “Widgets” on page 9.
MOTOROLA TRIUMPH™ gives you a high quality
imaging, video, and multimedia experience. Your new
phone also syncs feeds, messages, emails, photos,
and much more—from sources like Facebook™,
Twitter, MySpace, Gmail™, your email at work—and
serves them up just the way you want them.
• Support: Phone updates, PC software, user guides,
online help and more at
• Accessories: Find accessories for your phone at
• Touch and play; instant music. Just open your media
player and select a playlist.
• Download thousands of cool apps from Android
Market™ and the Motorola app store to play and
surf to your heart’s content.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information packaged with your
Your phone
the important keys & connectors
Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Account management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
YouTube™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Navigation™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Google Maps™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Google Latitude™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Apps for all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manage your life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Wi-Fi® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Memory card & file transfer. . . . . . . . . . . . . . . . . . . . . . . . . 44
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
1:53 PM
Press = sleep
Hold = power
Volume Keys
Micro HDMI
My Accoun
Your phone
Micro USB
Charge or
connect to
Let’s go
let’s get you up and running
Assemble & charge
1 Cover off
2 microSD in
Caution: Please read “Battery Use & Safety” on
page 53.
Tip: To save battery life, see “Battery tips” on
page 19.
Activate your phone
The first time you turn on your phone, a setup wizard
guides you through the process of activating the
3 Battery in
4 Cover on
1 Press and hold Power
(on the side of your phone)
to turn it on.
2 Follow the onscreen prompts to
complete the activation process.
3 After you have completed the
setup wizard, make a phone call to confirm your
5 Charge up
Caution: Do not press Power
being activated. Pressing Power
activation process.
while the phone is
cancels the
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
Virgin Mobile USA (1-888-322-1122) for details.
Wi-Fi® connect
Account management
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings
> Wireless & networks > Wi-Fi settings.
Manage your account
Cool content & more
Just dial *86 on your phone or touch
My Account on
the home screen to access your account, where you
can do any of the following things:
Browse and download thousands of the coolest apps
on the planet from Android Market™ (see “Apps for
all” on page 38).
Your phone comes with a microSD memory card
installed—you can load it up with photos, videos, and
music from your computer (see “Memory card & file
transfer” on page 44).
From your phone
• Check your minutes
• Add money (Top-Up)
• Change plans
... and a lot more.
From your computer
Log in with your phone number and account PIN at, where you can do everything
above, and a lot more.
Top-Up your account
Buy Top-Up cards at thousands of retailers. Or, make it
real easy by registering your credit/debit card or PayPal
Auto Top-Up:
Auto Top-Up is the easiest way to keep your service
working. Set it to Top-Up your account once a month
so you can keep emailing, IMing, Tweeting with
Account management
Twitter, surfing, and talking. No interruptions, no
sweat. Activate Auto Top-Up and adjust your settings
anytime by logging in at
a few essentials
Your touchscreen is on when you need it and off when
you don’t.
Manual Top-Ups
From your computer:
If you don’t want to set Auto Top-Up, you can still log in
at whenever you need a quick
From your phone:
Just dial *729 on your phone or touch
on the home screen.
Touchscreen & keys
My Account
• To make your touchscreen sleep or wake up, just
press Power
• When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
• To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 51. To unlock the screen,
press Power
, then drag
to the right.
Note: Your touchscreen
might stay dark if the sensor
just above it is covered.
Don't use covers or screen
protectors (even clear ones) that cover this sensor. To
find Motorola accessories for your phone, visit
Touchscreen & keys
Touch tips
Here are some tips on how to navigate around your
To scroll through a
list or move slowly,
drag across the
touchscreen. Try it:
then drag your
contact list up or
To choose an icon or
option, touch it.
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it:
then touch and hold a
contact to open options.
Call log
Displaying 22 contacts
Call log
Arthur Bando
Barry Smith
Cheyenne Medina
Christine Fanning
Jim Somers
Barry Smith
Call Cheyenne
contact Medina
Text contact
Christine Fanning
to favorites
Touchscreen & keys
Arthur Bando
Tip: When you drag
or flick a list, a scroll
bar appears on the
right. Drag the
scroll bar to move
the list to a letter
A - Z.
Displaying 22 contacts
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
Key tips
Get a closer look at Google Maps™, web pages, or
photos. To zoom in, touch the screen with two fingers
and move them apart. To zoom out, pinch your fingers
together on the screen.
arborn St
To zoom in, touch
with two fingers,
then move them
acker Dr
E Wacker Pl
E Ontario St
E Ohio S
N Rush St
N Clark St
N Dearborn St
Wacker Dr
N Micigan Ave
E Randolph
W Lake St
Lake Randolph/
St Met
W Lake
Lake Randolph/
E S WaterSt
err St
E Wacker Pl
M W Lake St M
M W Lake St M
E Grand Av
N Micigan Ave
N Wabash Ave
Grand Red
N Micigan Ave
Ontario St
Menu, home, back, & search
Touch Home
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
to show the
last few apps you
used, then touch an
app to open it.
Touch Search
voice search.
for text search, or touch and hold for
Touch Menu
to open menu options, or touch
to go back.
Sleep & wake up
To save your battery, prevent
accidental touches, or when you
want to wipe smudges off your
touchscreen, put the touchscreen
to sleep by pressing Power
. To
wake up the touchscreen, just
press Power
To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
Touchscreen & keys
Tip: To make the screen lock when it goes to sleep,
use “Screen lock” on page 51. To unlock the screen,
press Power
, then drag
to the right.
Home screen
Power key menu
Quick start: Home screen
Press and hold Power
to open the power key
menu, where you can turn off the phone (Power off),
or turn Airplane mode or Silent mode on or off.
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or touch Home
from a menu. It’s basically
like this:
quick access to the things you need most
Adjust volume
Press the volume keys to change the
ring volume (in the home screen), or
the earpiece volume (during a call).
1:53 PM
Flick this bar down to see
When playing music or video files,
press the volume keys to adjust
media volume.
Flick left or right to open
more panels of widgets
& shortcuts.
Rotate the screen
When you rotate the phone, the touchscreen can
rotate to stay right-side up:
Find it: Menu
Status Indicators
> Settings > Display > Auto-rotate
My Accoun
My Account
Touch to access your Virgin
Mobile account, where you
can check your minutes, add
money (Top-Up), change
plans, and a lot more.
Panel Indicators
Touch to open the app menu.
Home screen
Note: Your home screen might look a little different.
You can flick the home screen left and right to see
more panels. You’ll have plenty of room for adding
shortcuts, widgets, and more.
To add shortcuts to the home screen, open the app
menu, then touch and hold the shortcut you want. It
will be added to the home screen. Or, touch Menu
> Add > Shortcuts.
A widget is small app on the home screen that
typically displays information such as weather or news.
You can add a widget, such as a clock, music player, or
a calendar that shows upcoming appointments. To
open a widget, touch it.
To add a widget, touch an empty spot on the home
screen. (You can also touch Menu
> Add
> Widgets). If your home screen is full, you won’t see
the add option. You’ll need to move or delete widgets
or shortcuts to make room.
You can change the size of some widgets. Just touch
and hold the widget. When the widget’s outline turns
white, drag one of the corners to make it the size you
Note: If you install apps from Android Market™ that
have widgets, touch and hold the home screen, then
select a widget to add it to the home screen.
App menu
Quick start: App menu
The app menu shows you
all of your applications. To
open it from the home
screen, touch
Flick up and down to see
all of your apps. Any new
apps that you download
(see “Android Market™” on page 38) are added to the
app menu.
To close the app menu, touch
at the bottom of the
screen, or touch Home
or Back
Recent apps
Touch and hold Home
to see the last few apps you
used, then touch the app you want. Touch Home
to return to the home screen.
Home screen
Touch Search
, then use the search window that
Touch here to enter text.
for more
search options.
to search
by voice.
Notifications and phone status
At the top of the screen, icons on the left notify you
about new messages or events (notifications). Icons
on the right tell you about phone status. Drag or flick
the bar down to show notification details.
July 15, 2012
1:53 PM
July 15, 2012
Mary Morgan
Copy Revisions
2:50 PM
2:47 PM
Mary Morgan
Copy Revisions
New email
Home screen
1:53 PM
2:50 PM
2:47 PM
network (full signal)
network (roaming)
3G (fastest data)
mute call
voicemail message
GPS active
USB connection
media player active
Bluetooth® active
Wi-Fi® active
sync active
airplane mode
alarm set
battery (charging)
battery (full charge)
Tip: To see today’s date, touch and hold the status bar
at the top of the screen.
To use a Bluetooth device during a call,
touch Bluetooth. For more information, see “Connect
new devices” on page 42.
it’s good to talk
Quick start: Calls
From the home screen, touch
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Call Log
Touch to open, then touch
an entry to call.
Call log
The digits you enter are
shown here.
Call Timer
Kristine Kelly
Mobile 212-555-7931
End Call
Touch to hang up.
Enter a phone number
& touch here to call it.
Touch to delete digits
you entered.
Call Voicemail
Add call
Touch to mute or
unmute the call.
Touch to enter numbers
during a call.
Touch to turn the
speakerphone on or off.
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch Home
> Return to call in progress.
Make, answer & end calls
To make a call, touch
number, then touch
, touch the Phone tab, enter a
To answer a call, touch
To end a call, touch
or drag
to the right.
To ignore a call, touch Ignore or drag
to the left.
Note: Your phone includes a proximity sensor. When
you hold the phone to your ear, the display goes dark
to prevent accidental touches. When you move the
phone away from your ear, the display lights up again.
Recent calls
Find it:
> Call log
• To call a number, touch it.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu
> Clear call log.
Conference calls
To start a conference call, call the first number. After
the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites. When
the next number answers, touch Merge calls.
Your phone number
Find it: Menu
> Settings > About phone > Status
> My phone number
Call forwarding & waiting
You can forward calls all the time, or only when your
phone is busy, unanswered, or unreachable (not on the
Find it: Menu
> Settings > Call settings > CDMA
call settings > CDMA Call forwarding
When you’re on a call and a second call comes in, call
waiting lets you answer it by tapping Answer. You can
turn off call waiting, to send second calls straight to
your voicemail:
Find it: Menu
> Settings > Call settings > CDMA
call settings > CDMA Call waiting
Emergency calls
Note: Virgin Mobile USA programs one or more
emergency phone numbers (such as 911) that you can
call under any circumstances, even when your phone
is locked. Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
contacts like you’ve never had before
1 Touch
(if your phone is locked, touch Emergency
Find it:
Call log
Displaying 22 contacts
Arthur Bando
2 Enter the emergency number.
3 Touch
Quick start: Contacts
to call the emergency number.
Note: Your mobile device can use GPS and AGPS
signals to help emergency services find you. See “GPS
& AGPS” on page 57.
Barry Smith
Cheyenne Medina
Christine Fanning
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can
be made.
Contacts List
Touch a contact to call or
email. Touch & hold to text,
add to favorites, edit, or
delete the contact.
Jim Somers
Menu Options
Touch Menu
to add
new contacts, search,
import/export, & more.
Tip: To search the list, touch Search
. When you
flick or drag the list, a scroll bar appears. Drag the scroll
bar to move the list faster.
Call, text, or email contacts
Find it:
To call or email a contact, touch it.
To text a contact, touch and hold it.
Create contacts
Find it:
> New contact
Contacts, then touch Menu
New contact
Phone-only (unsynce...
Edit or delete contacts
Find it:
Touch to select a picture for
the contact.
Touch and hold the contact, then touch Edit contact or
Delete contact.
Touch to add more name
First name
Last name
Touch to add another phone
Touch to remove this
Touch to set the number
Tip: To see more details, flick or drag up.
Touch any text field to open the touchscreen keypad.
When you’re finished, touch Done.
Change contact list view
Find it:
Contacts, then touch Menu
> Display options
sometimes it’s best to text, or IM, or email . . .
You can set your contact list to show only contacts
with phone numbers, sort the list by first names or last
names, and set the contacts to appear first name first
or last name first.
Quick start: Messaging
Find it:
New message
Create Messages
Compose new message
Cheyenne Medina
Meeting is set for next ...
12:47 pm
Barry Smith
When are you going ...
Jul 14, 2012
Christine Fanning
Ha! Thanks.
Message List
Touch to open a message.
Touch & hold to delete
& more.
Jul 14, 2012
Tip: To see more messages, flick or drag up.
Read & reply to messages
• To open a message and all of its replies, touch it.
• To respond to a message, just open it and enter
your response in the text field at the bottom.
• To open options, touch the checkbox next to the
Create messages
Find it:
Messaging > New message
Choose a message type, such as Text messaging or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu
for options
like Insert... or Attach files.
Google Talk™
Google Talk instant messaging lets you chat with other
Google Talk users on phones or on the web.
Find it:
Touch Menu
to see a list of your Google Talk
friends, or send invitations to add new friends. For
more information, visit
Send & receive attachments
To send a file in a message, open a new message and
touch Menu
> Insert.
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
viewing, and your phone will show Get HTML version.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use
a Wi-Fi® connection. See “Wi-Fi®” on page 43.
To send email messages using your Gmail™ account
or corporate email account, see “Manage your life” on
page 39.
Instant messages
To send and receive instant messages, you can use
Google Talk™, another instant messaging app, or your
• To download and use another instant messaging
Market > Apps
app, touch
> Communication, then choose an app for your
provider. Once you download the app, you’ll see it in
“App menu” on page 9.
• If you don’t see an app for your IM provider, you can
use your web browser. From the home screen,
, then enter your provider’s website. Once
you’re there, follow the link to sign in.
Note: Your IM options will depend on your IM
provider. To browse instant messaging apps from
your computer, go to
Text entry
When you have a new voicemail,
shows at the top
of your screen. To hear the voicemail, touch
, then
keys when you need them
If you need to change your voicemail number, in the
home screen touch Menu
> Settings > Call
settings > Voicemail settings > Voicemail number.
You can open a touchscreen keypad by touching a text
field, or by touching and holding Menu
. To close
the keypad, touch Back
Touchscreen keypad
Text Field
Touch to open the
touchscreen keypad.
Tornado all
Touch & hold to show
text edit options.
Turn the dictionary
Line Feed
Open a keypad for
numbers & symbols.
Text entry
When you use the touchscreen keypad, your phone
suggests words from the dictionary and chosen
language. The phone also automatically enters
apostrophes in some words, like “don’t.”
Delete character to left of
cursor (hold to delete more)
Touch Delete
Typing tips
Text entry settings
> Settings > Language & keyboard
Find it: Menu
Enter one capital letter
Touch Shift
• To change the language and the style for your
touchscreen keypad, touch Select language.
Enter only capital letters,
until you touch Shift
Touch Shift
twice. Touch again to
revert to lowercase.
Move the text entry cursor
Touch the text where
you want the cursor
to go.
Select text
Touch and hold text,
then touch Select
text or Select all.
Cut or Copy selected text
Touch and hold
selected text, then
touch Cut or Copy.
Paste cut or copied text at
cursor location
Touch and hold
location to paste,
then touch Paste.
Text entry
• To change the sounds, corrections, and other
settings for your touchscreen keypad,
touch TouchPal.
Tips & tricks
Battery tips
a few handy hints
Your phone is like a small computer, giving you a lot of
information and apps, at 3G speed, with a touchscreen
display! Depending on what you use, that can take a
lot of power.
Return to the home
Touch Home
See recently dialed
Touch Search
Sleep/wake your
Press Power
Set screen timeout
Touch Menu
> Settings
> Display > Screen timeout.
Show last few apps
Touch and hold Home
Turn sound on/off
Press and hold Power
then touch Silent mode.
Turn airplane mode
Press and hold Power
then touch Airplane mode.
Want to extend your battery life? Try these:
• To turn off Bluetooth® power, touch Menu
> Settings > Wireless & networks > Bluetooth.
> Call log.
• To turn off Wi-Fi® power, touch Menu
> Settings > Wireless & networks > Wi-Fi.
• To reduce the time your phone display stays on,
touch Menu
> Settings > Display > Screen
timeout, and select a lower timeout setting.
Tips & tricks
Note: Photos are stored on your microSD memory
card. Picture resolution is 5MP, unless you change it.
Photos & videos
see it, capture it, share it!
To take the photo, touch
Take & share photos
Take that family photo, and post it online for everyone
to see. Your camera has a built-in flash for perfect
photos every time.
Find it:
Drag up to switch
to camcorder.
Thumbnail of
Last Photo
Touch to view.
Tip: To focus before you take a photo, touch and
. The camera beeps twice when focus is set,
and then takes the photo.
Your phone stores the photo, and shows a thumbnail
image of the photo in the corner of the screen. To see
the photo you just took, touch the thumbnail. Then:
• To set the photo as a wallpaper or contact photo,
touch More > Set as.
• To send the photo in a message or post it online,
touch Share. For more info on sharing your photos,
see “Share photos & videos” on page 23.
• To delete the photo, touch Delete.
Camera settings
Touch the menu icons in the viewfinder to adjust
camera settings:
Focus mode
Set to Auto, Normal, or Off.
Picture size
Set to 5M Pixels, 3M Pixels, or
Touch menu icons to
adjust camera settings.
Photos & videos
Touch to focus
& shoot.
Set to On to store location
information with the photo.
Set to Auto, Incandescent, Daylight,
Fluorescent, or Cloudy.
Flash mode
Set to Auto, On, or Off.
Zoom in or out on the viewfinder
Record & share videos
Find it:
Thumbnail of
Last Video
Touch to view.
Drag down to
switch to camera.
Touch menu icons to
adjust camcorder
To record the video, touch
recording, touch
Touch to
. To stop the video
Photos & videos
Your phone stores the video, and shows a thumbnail
image of the video in the corner of the screen. To see
the video you just took, touch the thumbnail. Then:
View photos & videos
• To play the video, touch
Current folder
or category.
• To send the video in a message or post it online,
touch Share. For more info on sharing your videos,
see “Share photos & videos” on page 23.
Find it:
My Gallery
Drag left for thumbnails,
drag right for categories.
• To delete the video, touch Delete.
Camcorder settings
Touch the menu icons in the viewfinder to adjust
camcorder settings:
Color effect
Set to None, Mono, Sepia, Negative,
or Solarize.
Set to Auto, Incandescent, Daylight,
Fluorescent, or Cloudy.
Set to High (30m), Low (30m), MMS
(Low, 30s), YouTube (High, 10m), or
Touch a photo or
video to view it.
Touch to scroll
left/right through
Tip: Turn the phone sideways for a widescreen view.
The gallery displays photos and videos as thumbnail
images. Scroll through the thumbnails by flicking them
left or right. Touch a thumbnail to enlarge it to
full-screen view. Then:
• Flick left/right to view the previous/next photo or
Photos & videos
• Touch Slideshow to cycle through all photos/videos
in the current folder.
• To set a photo as a contact or wallpaper image,
touch More > Set as.
Videos are paused at the beginning. To control video
playback, touch play
and pause
on the screen.
Additional options let you crop or rotate a photo.
Note: To see the controls while the video is playing,
touch the screen.
Tip: To copy photos and videos to/from a computer,
see “Memory card & file transfer” on page 44.
Send videos to your HDTV
Note: This feature requires an optional accessory.
Want a larger HD experience? Send the video from the
phone to your HDTV over an HDMI cable connection.
Share photos & videos
Find it:
My Gallery
To send your photo or video in a message or post it
1 Touch and hold the photo or video, then touch
2 Choose how you want to share—like Messaging,
Bluetooth, Gmail, and more.
Manage photos & videos
Find it:
My Gallery
Touch and hold a photo or video, then:
• To delete the photo or video, touch Delete.
Photos & videos
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> Add to playlist.
when music is what you need...
Quick start: Music
Touch and play—instant music. Just open your music
library, then select what you want to play.
Find it:
To listen to music during a flight, turn off all your
network and wireless connections: Press and hold
then touch Airplane mode.
Set up music
What music transfer tools do I need?
To put music on your PC and then load it on your
phone, you need:
The Tamers
• Microsoft® Windows® PC or Apple® Macintosh®.
1 album
• USB data cable.
Day & Age
1 song
• Memory card. Your music is stored on your memory
card. Your phone supports removable microSD
memory cards up to 32 GB capacity. To make sure
your memory card is installed, go to “Assemble &
charge” on page 3.
The Tamers
Day & Age
Goodnight, Travel Well
Goodnight, Travel Well
The Tamers
Touch to select
songs or
Last Played
Touch to
play again.
Tip: To see the available memory on your memory
card, Menu
> Settings > SD card & phone
What music file formats can I play?
Your phone can play many types of files: MP3, M4A,
AAC, ACC+, MIDI, WAV, and OGG Vorbis.
Note: Your phone does not support any DRM
protected files.
What headphones can I use?
Transfer using Windows Media Player
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth® stereo
headphones or speakers (see “Bluetooth® wireless”
on page 42).
Transfer music files from a PC to your memory card.
Get music
Rip a CD
Not literally. If you’re new to digital music transfer, this
means transferring music from a music CD to your PC.
To rip a music CD on your PC, you can use
Microsoft® Windows® Media Player. Download
Windows Media Player from
1 On your PC, open Windows Media Player.
2 Insert a music CD into the PC’s CD-ROM drive.
Note: Make sure you change the format to MP3 in
“Rip > Format > Rip Settings.”
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright”” in your legal and
safety information.
1 With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your PC. Your phone should
in the status bar.
Note: Your phone supports Microsoft Windows XP,
Windows Vista™, and Apple® Macintosh®. Other
operating systems may not be compatible.
2 On your phone, flick down the status bar to see the
USB connection options.
3 Touch USB connected > Turn on USB storage.
4 On your PC, open Windows Media Player.
3 In the Windows Media Player window, click on the
“Rip” tab.
5 On the “Sync” tab, select “More Options.” Under
“Device,” select your phone.
4 Highlight the songs you want to import, and click
“Start Rip“.
6 Select “Properties,” check the “Create folder
hierarchy on device” box, and click “OK.”
The songs are imported to the Windows Media Player
7 Drag your music files over to the “Sync List” and
press “Start Sync.”
8 When you’re done, use “Safely Remove Hardware”
on your computer to unmount the phone’s memory
card from the computer.
9 On your phone, touch Turn off USB storage, then
disconnect the USB cable.
Find it:
The Tamers
1 album
Transfer using USB drag & drop
Day & Age
To manually copy files to your phone over a USB cable
connection, see “Memory card & file transfer” on
page 44.
1 song
Touch to select music
by artist, album, song,
or playlist.
Play music
Music library
Open your music library, then select what you want to
Goodnight, Travel Well
The Tamers
Last Played
Touch to play again.
Your music is stored by artists, albums, songs, and
playlists. Touch a category, then touch the song or
playlist you want to play. Touch More > Shuffle all to
randomly play all your songs, or touch Search
look for a song.
Music player
Music player controls
Just touch a song or playlist to get going.
Open Playlist
Shuffle On/Off
fast forward/rewind
Touch and hold
Press the side volume keys.
Repeat Off/All/Current
add to playlist
The Tamers
use as ringtone
Day & Age
> Add to
Total Song Time
Touch Menu
> Use as
Music Controls
Goodnight, Travel Well
Touch Menu
Touch Menu
> Delete.
Progress Bar
Hide, wake, turn off
Touch Home
to use another app. Your music
continues to play.
When you see
in the notification bar, a song is
playing. Flick down to see details. Touch the song to
return to the music controls.
To turn off your music, touch
To add a song from the music library to a playlist, touch
and hold the song then touch Add to playlist. Choose
an existing playlist, or touch New to create a new
To add a song to the playlist you're playing, touch
> Add to playlist in the music player.
To edit, delete, and rename playlists, touch and hold
the playlist in the music library.
go and create your own classic
Quick start: YouTube
Find it:
Most Viewed
Lester Day on...
Lester Day appeared...
1 day ago
Touch a video to play.
gol de cabeza de pante...
Golazo de Juan Pantera dura...
13 hours ago
View all Most viewed
My account
Menu Options
Touch Menu
search, upload, & more.
YouTube lets you share videos with YouTube users
everywhere. You don’t need a YouTube account to
browse and view videos.
Note: If you don’t have a YouTube account, visit to find out more. To create an
account or sign in, go to “Your account” on page 29.
Your account
Log in or create account
Find it:
See popular video categories, like Featured, Most
viewed, and Top rated. Touch a category, then touch
the video to start playing it. To see more video
categories, touch Menu
> Categories. To see a
video in high quality, touch Menu
> Settings
> High quality video.
Search for videos
Find it:
> Search
YouTube, then touch Menu
> My
Watch videos
YouTube, then touch Menu
Enter text, then touch Search. To clear your search
history, touch Menu
> Settings > Clear search
1 To create your YouTube account, touch the “Don’t
have a YouTube account? Touch here to create one”
If you already have a YouTube account, enter your
username, password and touch Sign in.
2 For a new account, enter a username, and complete
the fields, then touch I accept.
Upload videos
Find it:
> Upload
YouTube, then touch Menu
1 Touch the video you want to upload. You can change
the video title, description, set the access, and add
2 Touch Upload.
Share videos
Send someone a link to a video.
1 Touch the video to select it.
2 Touch Menu
> Share.
3 Choose how you want to share—like Bluetooth,
Email, Text messaging, and more.
4 Touch Send.
surf the web with your phone
Your phone uses the mobile phone network (over the
air) or a Wi-Fi® connection to automatically access the
Quick start: Browser
From the home screen, touch
Note: You may have to pay an additional charge to surf
the web or download data. For more information,
contact Virgin Mobile USA (1-888-322-1122).
To use a wireless network, touch Menu
> Settings
> Wireless & networks. Touch Wi-Fi to turn it on and
touch Wi-Fi settings to search for nearby wireless
networks. Touch a network to connect. For more
information, see “Wi-Fi®” on page 43.
Near me now
Select links
New window
When you touch a link, your source/ - Options
Android Community - Tracking the Android
phone outlines it and goes
to that page. If you touch
and hold the link, your phone shows options, like Open
in new window or Bookmark link.
Touch Menu
browser options.
Note: If you can’t connect, contact Virgin Mobile USA
Browser options
Touch Menu
to see browser options:
2 From the home screen, touch
to launch the
3 Find the app you want to download and touch the
download link.
New window
Open a new browser window.
Exit the browser.
See your bookmarks.
View the browser windows that
are currently open.
Reload the current page.
See more browser options and
Note: Downloaded apps are stored in your phone’s
Manage your downloads
To view files or apps you’ve downloaded, from the
home screen touch
, then touch
> More
> Downloads.
To clear your download history, touch Menu
> Clear list. To cancel a download in progress,
touch Menu
> Cancel all downloads.
Download apps
Warning: Apps downloaded from unknown sources
can include spyware, phishing, or viruses that affect
your phone, phone performance, and personal data.
For security, download apps only from trusted sites,
Market (see “Choose carefully” on page 38).
To download apps from a web page:
1 Touch Menu
> Settings > Applications
> Unknown sources.
add your personal touch
Create widgets
1 Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
open other panels on your home screen.
2 Touch and hold the empty spot until you see the
Add to Home screen menu.
3 Touch Widgets.
4 Touch the type of widget. If necessary, enter the
widget settings.
• News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
• Weather: Change temperature units or add
locations. To add locations, touch , enter a city,
and touch Search. When you open the weather
widget, flick left to see other locations you added.
Personalize your ringtones:
Find it: Menu
> Settings > Sound > Phone
ringtone or Notification ringtone
Set your vibrate options:
Set up widgets
Find it: Menu
You can customize some widgets. Touch a widget to
open it, then touch Menu
> Settings > Sound > Vibrate
You may already have several useful widgets on your
home screen:
Apply a new wallpaper:
• Music: Set this widget to an artist, album, song,
playlist, or just touch Menu
> Party shuffle.
There’s more about “Music” on page 24.
2 Touch Wallpapers.
1 Touch and hold an empty spot on your home screen.
3 Touch Live Wallpapers, My Gallery, or Wallpapers
and choose a wallpaper.
Date & time
• To set volume for media and videos, touch
> Settings > Sound > Volume.
Set date, time, time zone, and formats:
Find it: Menu
> Settings > Date & time
• To play tones when using the dialpad, touch
> Settings > Sound > Audible touch
Language & region
• To play a sound on a screen selection, touch
> Settings > Sound > Audible selection.
Find it: Menu
> Settings > Language & keyboard
> Select language
Set your menu language and region:
Display settings
• To set display brightness, touch Menu
> Settings > Display > Brightness.
• To set orientation, touch Menu
> Display > Auto-rotate screen.
• To set animation, touch Menu
> Display > Animation.
> Settings
> Settings
Note: Some apps are designed so that your phone
can “animate” them by rotating, fading, moving,
and stretching one or more images.
Quick launch shortcuts
You can add shortcuts directly to the home screen.
Touch and hold an empty spot on the home screen,
touch Shortcuts, and select a shortcut.
Google Maps™
throw away your maps
where you are, where you’re going
Your phone comes with Google Maps Navigation™, a
navigation system with voice guidance that shows you
the way.
Quick start: Maps
Turn-by-turn directions. You’ll never wonder where to
Find it:
Wacker Dr
Map View
Drag or flick to scroll.
E Wacker Pl
M W Lake St M
E Randolph
W Lake St
Lake Randolph/
N Micigan Ave
For step-by-step instructions, go to
N Clark St
Navigation linked to contacts. Store an address or
location information and you’re two touches away from
seeing it on a map.
E Oh
N Rush St
Grand Red
N Dearborn St
Note: Availability may vary by market.
E Ontario St
Ontario St
Connected navigation. Get live traffic reports and
alerts. Select alternate routes.
N Wabash Ave
3-d lane guidance. Preview your route and
destination. You can look around to see landmarks and
Where am I? What’s around here? Don’t worry—let
Google Maps help you explore your surroundings and
find what you’re looking for.
N Micigan Ave
Find it:
My Location
Join Latitude
Touch Menu
map options.
Note: The map you see may be a little different.
Set your location sources
Get directions
Set your phone to determine your location using GPS
satellite signals (highly accurate, but uses battery
power) or using the mobile network (less accurate, but
conserves battery power).
Find your way with turn-by-turn navigation. You can
even have directions spoken so you can keep your eye
on the road.
To set your location, touch Menu
> Settings
> Location & security > Use GPS satellites and/or Use
wireless networks.
2 Enter a starting point address or touch
and select
My current location, Contacts, or Points on map.
Find your location
Note: Don’t forget to set your location sources.
From the main Map screen, touch Menu
> My
Location. Your location is shown on the map as
The bigger the circle, the less accurate the location.
Find any location
1 Touch Menu
> Search.
2 Enter text in the search text field, like an address,
business, or city, then touch
Tip: If it’s an address you have visited before, select
from the list shown.
3 Touch the search text box to view all the results,
then touch the one you want.
1 Touch Menu
> Directions.
3 Enter an end point address or touch
Contacts or Points on map.
and select
4 Select your mode of transport (car, public transport
or walk), then touch Go. Your directions are shown
as a list. To view your directions on a map, touch
Show on map.
5 When you have finished, touch Menu
> Clear map.
> More
Select map mode
Touch Menu
> Layers to select from Traffic,
Satellite, Latitude or recent searches, viewed
positions or directions.
Touch Menu
> Layers > More layers to select
from My Maps, Wikipedia, or Transit Lines.
Touch Clear Map to clear your selections.
Google Maps™
Map view
Google Latitude™
Shows a map, complete with names of streets, rivers,
lakes, mountains, and borders. This is the default view.
where are your friends & family?
Satellite view
Join Google Latitude
Shows map on top of aerial photo.
Keep track of where your friends and family are on
Google Maps™. Plan to meet up, check that your
parents got home safely, or just stay in touch.
Traffic view
If available in your area, real-time traffic conditions are
shown on the roads as color-coded lines.
Don’t worry, your location isn’t shared unless you
agree to it. You need to join Google Latitude, and then
invite your friends to view your location or accept their
invitations. When using Google Maps (in any mode
except in street view), touch Menu
> Join
Latitude. Read the privacy policy and if you agree with
it, touch Agree & Share.
Add & remove friends
Find it:
To add friends:
1 Touch Menu
> Add friends.
2 Touch Select from Contacts, then touch a contact.
Or, touch Add via email address, then enter an
email address.
3 Touch Add friends.
If your friends already use Google Latitude, they’ll
receive an email request and a notification. If they have
Google Latitude™
not yet joined Google Latitude, they’ll receive an email
request that invites them to sign in to Google Latitude
with their Google account.
To remove friends:
Turn off Latitude
Touch Menu
Touch Menu
> Latitude to show a friend’s list.
> Edit privacy settings > Turn off
1 Touch Menu
> Latitude to show your friend’s
list, then touch a friend in your list.
2 Touch Remove this friend.
Share location
When you receive a request to share location details
you can choose to:
• Accept and share back—See your friend’s location,
and your friend can see yours.
• Accept, but hide my location—See your friend's
location, but they can't see yours.
• Don't accept—Location information is not shared
between you and your friend.
Hide your location
To hide your location from a friend, touch Menu
> Latitude to show your friend’s list. Touch your
contact name, then touch Menu
> Edit privacy
settings > Hide your location.
Google Latitude™
Apps for all
Manage & restore apps
get the app you want
Find it:
Android Market™
There are lots of apps available and many are free. So
you might find that you have downloaded and installed
lots of apps on your phone. That’s fine, but you may
want to uninstall apps that you no longer use.
Find it:
Get all the fun games and cool apps you want! Android
Market provides access to applications from
developers worldwide, so you can find the app you
want. If you need help or have questions about
Android Market, touch Menu
> Help.
Browse & install apps
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 38.
Find it:
Select a category or touch Search
to find the app
you want. Then, touch Install (if app is free) or Buy.
When installing an app, make sure you read the alerts
that tell you what information the app will access. If
you don’t want the app to have access to this
information, cancel the installation.
Apps for all
Market > Downloads
To uninstall touch an app in the list, and then touch
To restore an app, touch the app in the list—the
Downloads list shows previously installed apps.
For other app management features, including clearing
app data and cache, touch Menu
> Settings
> Applications > Manage applications, then touch an
app in the list.
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or just for fun. But remember,
choose your apps carefully. Here's a few tips to help:
• To help prevent spyware, phishing, or viruses
affecting your phone or privacy, use apps from
trusted sites, like
• In Market, check the apps’ ratings and comments
before installing. This will help you choose the best
ones for you.
• If you doubt the safety of an app, don't install it.
Manage your life
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple settings widget
will use less than a streaming music player app.
After installing an app, if you're not happy with how
much memory, data, battery, or processing power
it's using, uninstall it. You can always install it again
keep up to date
What can you manage?
Email, contacts, and the calendar on your phone give
you access to the same personal information that you
add, view, and edit on your computer with the use of
Google™ applications or Microsoft™ Outlook™.
You can:
• View Google contacts and Exchange contacts in one
• Schedule and respond to meeting requests.
• Access your company directory.
For more information, see “Google™ data
synchronization” on page 41 and “Synchronize with
Microsoft® Office Outlook®” on page 41.
Create a new email
Find it:
1 Touch Menu
Gmail, then touch a Gmail account
> Compose.
2 Enter the recipient email address and message.
3 Touch Send.
Manage your life
Tip: Touch Menu
for options, like Attach or Add
Create a new email
Find it:
1 Touch Menu
• To search for messages, touch Menu
> Search.
3 Touch Send.
• To label an email thread, touch and hold a message,
then touch Change labels.
Set up email
To add email accounts, in the home screen touch
> Settings > Accounts & sync > Add
• Corporate is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name
with your user name (like domain/username)
• Google is for setting up additional Google™Gmail™
accounts (such as your work account) on your
phone. Follow the setup wizard to create or log in to
your Google account.
Manage your life
> Compose
2 Enter the recipient email address and message.
• To set new email notifications, such as having a
special sound play when you receive a message,
touch Menu
> Settings > Email notifications,
then select the ringtone and vibrate options.
Email, then touch an email account
Tip: Touch Menu
or Add cc/bcc.
Find it:
for options, like Add attachment
Your calendar events can be
viewed in different ways:
Touch Menu
> Agenda,
Day, or Week. When you
highlight an event, more
details appear.
Add calendar events
From any view, touch
> More > New
event. Enter the event start
time and other details. You
can set a reminder so you
don’t forget about the event.
September 2012
28 29
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 32).
Synchronize with Microsoft® Office
When you finish entering event details, touch Done.
If you use Microsoft® Office Outlook® on your work
computer, your phone can synchronize emails, and
events with your Microsoft® Exchange server.
Manage calendar events
To edit an event, touch and hold it, then touch Edit
event. When you’re done, touch Done.
To delete an event, touch and hold it, then touch
Delete event.
To go to today, touch Menu
> Today.
Google™ data synchronization
Find it: Menu
> Settings > Accounts & sync
The Google apps on your phone give you access to the
same personal information (emails, events, and
contacts) that you have on a computer using Gmail,
Calendar, and Contacts. It’s easy to synchronize the
Google™ apps information you want to keep
Find it: Menu
> Settings > Accounts & sync > Add
account > Corporate
1 Enter your username ([email protected]),
password, email address, and server details
including domain name and security type (server
address is the same URL you use to access your
company’s email using the Web on your computer).
Note: Contact your business IT department for
server details.
2 Touch Next.
3 Set up your sync options: select email, contacts, or
4 Touch Save & Sync.
Select apps to synchronize
1 Touch Background data.
Tip: To save battery power do not touch Background
2 Touch Add account to add the apps you want to
synchronize, like Google or Corporate.
Manage your life
Bluetooth® wireless
Connect new devices
lose the wires and go wireless
Note: This feature requires an optional accessory.
Quick start: Bluetooth wireless
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
Bluetooth settings
Touch to turn on/off
& to scan.
Device name
Make device discoverable
Scan for devices
Touch to re-scan.
Bluetooth devices
Device name
Touch to connect.
Pair with this device
Turn Bluetooth power on or off
> Settings > Wireless & networks
Note: To extend battery life, turn Bluetooth power
off when not in use.
Note: Refer to the guide that came with the device
for details.
2 Touch Menu
> Settings > Wireless & networks
> Bluetooth settings.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
Find it: Menu
> Bluetooth
1 Make sure the device you are pairing with is in
discoverable mode.
Bluetooth® wireless
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Note: The Bluetooth Enhanced Audio setting is not
recommended for older Bluetooth headsets as it may
not deliver acceptable sound quality.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
home or office
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
Quick start: Wi-Fi
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, touch and hold the device name in the devices
list, then touch Disconnect.
Edit properties
Touch Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name
and touch OK.
Find it: Menu
> Wi-Fi settings
> Settings > Wireless & networks
Note: Your phone's Wi-Fi features and power levels
are not allowed for outdoor operation in France. To
avoid unlawful interference with radio signals, do not
use the Wi-Fi features in France unless you are
Use a wireless network for fast Internet access and to
download data.
Wi-Fi settings
Touch to turn on/off
& to scan.
Network notification
Notify me when an open network is
Wi-Fi networks
Your network
Touch to connect.
Add Wi-Fi network
Turn Wi-Fi on or off
Find it: Touch Menu
networks > Wi-Fi
> Settings > Wireless &
Note: To extend battery life, turn off Wi-Fi power when
not in use.
Wi-Fi search & connect
To find networks in your range:
1 Touch Menu
> Settings > Wireless & networks
> Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi power is
already on, touch Menu
> Scan. Your phone lists
the networks it finds within range.
Tip: To see your phone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect.
4 If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When your
phone is connected to the network, the wireless
appears in the status bar.
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks
you’ve connected to before.
Memory card & file transfer
Memory card & file transfer
copy photos, music, and more to your phone
Memory card
Note: You need the memory card installed for some
features on your phone, like Camera.
To insert a memory card, see “Assemble & charge” on
page 3.
To see the files on your phone and memory card, touch
Files. Touch a file or folder to open it. Touch
and hold a file to Share, Rename, or Delete it.
Note: Do not remove your memory card while your
phone is using it or writing files on it.
To remove or format your memory card, you need to
unmount it. Touch Menu
> Settings > SD card &
phone storage > Unmount SD card. Then, to format
your memory card, touch Format SD card.
Warning: When you format a memory card, all data on
the card is deleted.
USB connection
You can connect your phone to a computer with a USB
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright”” in your legal and
safety information.
5 When you’re done, use “Safely Remove Hardware”
on your computer to unmount the phone’s memory
card from the computer.
6 On your phone, touch Turn off USB storage, then
disconnect the USB cable.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the
installation. This may take a few minutes.
1 With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your computer. Your phone
should show
in the status bar.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 On your phone, flick down the status bar to see the
USB connection options.
3 Touch USB connected > Turn on USB storage.
4 Drag and drop files between your computer and
memory card folders.
Note: You can’t use the files on your memory card
while it is connected.
Memory card & file transfer
stay on top of things
See, hear, speak, feel, and use. Accessibility features
are there for everyone, helping to make things easier.
Note: For general information, accessories, and more,
Alarm clock
Find it:
Clock >
To add an alarm, touch Add
alarm, then enter alarm
To turn on an existing alarm,
touch it, then touch Turn
alarm on. When an alarm
sounds, touch Dismiss to turn
it off or Snooze to snooze.
Add alarm
7:15 PM
Mon, Tue, Wed, Thu, Fri
8:00 AM
Sat, Sun
To enable or disable an alarm,
touch the check box.
Find it:
Your calculator has basic and advanced views. To
change views, touch Menu
> Advanced
panel/Basic panel. To clear history, touch Menu
> Clear history.
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Double-touch Home
Voice Commands. To dial, say
or touch
“Call” and then a contact name or phone number.
For other commands, say a command from the list
shown, like “Send Text” or “Go To.”
• Search: Touch and hold Search
, then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text field to open the
touchscreen keypad. Touch , then say what you
want to type.
Tip: Speak naturally, but clearly. Use the microphone in
a similar way to a speakerphone, so no need to shout
or hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on
page 47.
Voice readouts (TalkBack)
Caller ID
Your navigation and selections, read out loud.
When you want to hear who’s calling:
To turn on voice readouts (similar to TalkBack), touch
> Settings > Accessibility. Touch
Accessibility to enable the settings, then touch
Voice Readouts.
• Read out loud: Have your caller announced—touch
> Settings > Call settings > Caller ID
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch
an item to highlight it (the item will be read out
loud), and double-touch to open or action it.
Note: Touching a home screen widget or shortcut
will open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you flick the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear
how voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 47.
• Ringtones: Assign a unique ringtone to a
Contacts, open a contact, then
touch Menu
> Edit. Ringtones are listed under
Additional info.
To change your voice settings, see “Voice settings”.
Voice settings
Personalize your voice settings:
• Voice recognition: Touch Menu
> Settings
> Voice input & output > Voice recognizer settings.
From here, you can set options like language and
• Voice commands: Touch
> Voice
Commands, then touch Menu
> Settings. From
here, you can refine recognition of your voice
(Adaptation) and set options like prompts and
• Text-to-speech: Touch Menu
> Settings
> Voice input & output > Text-to-speech settings.
From here, you can set options like speed and
Volume & vibrate
Touchscreen & keys
Choose volume and vibrate settings that work for you.
Touch Menu
> Settings > Sound:
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
> Settings > Sound:
• Volume: Touch Volume and use the sliders.
Tip: To set separate ring and notification volumes,
uncheck Use incoming call volume for notifications.
• Touchscreen: To hear screen touches (click), select
Audible selection.
• Vibrate: Select Vibrate to feel your phone ring.
• Keys: To feel key touches (vibrate), select Haptic
• Screen lock: To hear when you lock/unlock the
screen (click), select Screen lock sounds.
Get a closer look. Open a magnification window that
you can drag around the screen, or pinch to zoom in on
maps, web pages, and photos.
• Magnification window: Touch Menu
> Settings > Accessibility. Touch Accessibility to
enable the settings, then touch Zoom Mode.
From a simple text message to IM, email, and more.
Create, send, and receive them all, in one place.
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
drag your fingers together.
And to make text entry even easier, you can use
features like auto-complete, auto-correct, and
auto-punctuate—touch Menu
> Settings
> Language & keyboard. Of course, if you don’t want
to type at all, then use your voice—touch on the
touchscreen keypad.
Display brightness
Set a brightness level that works for you. Touch
> Settings > Display > Brightness. Make
sure that Automatic brightness is unchecked so you
can set your own level.
Find it:
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated
for Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility, see
“Hearing Aid Compatibility with Mobile Phones” in
your legal and safety information. You may also want to
consult your hearing health professional, who should
be able to help you get the best results.
• Settings: Touch Menu
> Settings > Call
settings > HAC mode settings. Select Microphone
to optimize your phone for microphone coupling, or
select Telecoil to optimize your phone for telecoil
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
• Position: During a call, hold the phone to your ear
as normal, and then rotate/move it to get the best
position for speaking and listening.
You can use your phone in TTY mode with standard
teletype machines. Touch Menu
> Settings > Call
settings > TTY mode and select the mode you need:
• TTY full: Type and read text on your TTY device.
• TTY HCO: Hearing-Carry-Over—type text on your
TTY device and listen to voice replies on your
phone’s speaker.
• TTY VCO: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
Find it:
Select a category or touch Search
you want.
to find the app
Tip: Choose your apps carefully, from trusted sites like
Market, as some may impact your phone’s
stay in control
Airplane mode
Use airplane mode to turn all your wireless
connections off—useful when flying. Press and hold
then touch Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency
calls to your region's emergency number (e.g., 911)
can still be made.
Update my phone
Stay up to date with the latest software for your
phone. You can check, download, and install updates
using your phone or your computer:
• Using your phone:
You may get an automatic notification of an available
update on your phone. Follow the instructions to
download and install.
To manually check for updates, touch Menu
> Settings > About phone > System updates.
Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to and check the
“Software” links. If an update is available, simply
follow the installation instructions.
You shouldn’t need to change any network settings.
Contact Virgin Mobile USA (1-888-322-1122) for help.
Touch Menu
> Settings > Wireless & networks
> Mobile networks to show options for roaming
networks, network selection, operator selection, and
access point names.
Lock the screen in the following ways:
help keep your phone safe
• Press Power
• Let the screen time out (don’t press anything).
Quick start: Security
Find it: Menu
• Switch the power off.
> Settings > Location & security
Location & security settings
Lock screen with a pattern, PIN, or password
Select & set up a
screen lock method.
Visible passwords
Show password as you type
, then drag
Lock pattern
Screen unlock
Set up screen lock
To unlock the screen, press Power
to the right.
To set the lock pattern, touch Menu
> Settings
> Location & security > Set up screen lock > Pattern.
Follow the instructions to draw your lock pattern.
Touch to see the passwords
you enter.
Device administration
When prompted, draw the pattern to unlock the
Select device administrators
Add or remove device administrators
You can set a pattern, PIN, or password to prevent
unauthorized access to your device.
Passcode lock
To set the passcode, touch Menu
> Settings
> Location & security > Set up screen lock
> Password.
Enter password, then confirm it.
Screen lock
Note: You can make emergency calls on a locked
phone (“Contacts” on page 13). A locked phone still
rings, but you need to unlock it to answer.
When prompted, enter the password to unlock the
Forgot your pattern or passcode?
If you forget your pattern or passcode, contact your
Virgin Mobile USA (1-888-322-1122).
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory data reset > Reset phone.
we’re here to help
Warning: All data on your phone will be deleted.
(Nothing on your memory card is deleted.)
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
Crash recovery
Technical support
If you have questions or need assistance, we're here
to help. You can contact Virgin Mobile Customer Care
at 1-888-322-1122.
Service & Repairs
If you have questions or need assistance, we're here
to help.
Go to (United States) or (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
• Don’t let the mobile device or battery come in contact with water.* Water can
get into the mobile device’s circuits, leading to corrosion. If the mobile device and/or
battery get wet, have them checked by your service provider or contact Motorola, even
if they appear to be working properly.*
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
• Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a
hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to avoid
direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and safeguards.
To aid consumers in identifying authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate safety protection), Motorola provides
holograms on its batteries. Consumers should confirm that any battery they purchase has
a “Motorola Original” hologram.
Battery Use & Safety
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries. If you
see a message on your display such as Invalid Battery or Unable to Charge,
take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused by
non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. Consumers may recycle their used
batteries in many retail or service provider locations. Additional information on proper
disposal and recycling may be found on the Web:
• (in English only)
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Driving Precautions
Caution About High Volume Usage
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in
the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Warning: Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
• Limit the amount of time you use headsets or headphones at high
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at (in English only).
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Small Children
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product is dropped on a hard surface or receives a substantial impact. If glass breaks, do
not touch or attempt to remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Operational Warnings
Radio Frequency (RF) Energy
Obey all posted signs when using mobile devices in public areas.
Exposure to RF Energy
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device
and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device
to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
Your model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and manufactured to
not exceed limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific organizations through periodic
and thorough evaluation of scientific studies. The standards include a substantial safety
margin designed for the safety of all persons, regardless of age or health, and to account
for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as the
Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the Canadian
regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one gram of tissue.
Tests for SAR are conducted using procedures accepted by the FCC and by Industry
Canada with the mobile device transmitting at its highest certified power level in all
tested frequencies. Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile device while operating can be below the maximum
value. This is because the mobile device is designed to operate at multiple power levels so
as to use only the power required to reach the network. In general, the closer you are to a
wireless base station, the lower the power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it must be
tested and certified to the FCC and Industry Canada that it does not exceed the limit
established by each government for safe exposure. The tests are performed in positions
and locations (e.g., at the ear and worn on the body) submitted to the FCC and available
for review by Industry Canada. The highest SAR value for this mobile device when tested
for use at the ear is 1.09 W/kg, and when worn on the body, as described in this guide, is
1.19 W/kg. Body-worn measurements can differ, depending upon available accessories
and regulatory requirements. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices and at
various positions, they meet the governmental requirements for safe exposure. Please
note that improvements to this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
Information from the World Health
“A large number of studies have been performed over the last two decades to assess
whether mobile phones pose a potential health risk. To date, no adverse health effects
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
WHO Information
FCC Notice to Users
The following statement applies to all products that have received FCC approval.
Applicable products bear the FCC logo, and/or an FCC ID in the format FCC
ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
FCC Notice
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Your Location
Industry Canada Notice to Users
Performance Tips
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital
apparatus complies with Canadian ICES-003.
Industry Canada Notice
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radio Navigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or AGPS
technology also transmit location-based information. Additionally, if you use applications
that require location-based information (e.g. driving directions), such applications transmit
location-based information. This location-based information may be shared with third
parties, including your wireless service provider, applications providers, Motorola, and
other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
• Go outside and away from underground locations, covered vehicles, structures with
metal or concrete roofs, tall buildings, and foliage. Indoor performance might improve
if you move closer to windows, but some window sun shielding films can block
satellite signals.
• Move away from radios, entertainment equipment, and other electronic devices.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend
conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
Driving Safety
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number (wherever wireless phone service is available),
as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Lock your device’s keypad where this feature is
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
• Secure Personal Information—Your mobile device can store personal information
in various locations including your SIM card, memory card, and phone memory. Be sure
to remove or clear all personal information before you recycle, return, or give away
your device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and
how to use security features such as remote wipe and device location (where
• Applications—Install third party applications from trusted sources only. Applications
can have access to private information such as call data, location details and network
Privacy & Data Security
• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information.
Devices enabled with GPS or AGPS technology also transmit location-based
information. Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties,
including your wireless service provider, applications providers, Motorola, and other
third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is
used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at [email protected], or
contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the mobile device.
Use & Care
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F)
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical accessories to any
Motorola Approved Service Center in your region. Details of Motorola approved national
recycling schemes, and further information on Motorola recycling activities can be found
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities for
more details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit
board that may contain very small amounts of perchlorate. In such cases, California law
requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
There is no special handling required by consumers.
Perchlorate Label
Hearing Aid Compatibility with Mobile
Some Motorola phones are measured for compatibility with hearing aids. If the box for
your particular model has “Rated for Hearing Aids” printed on it, the following explanation
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the
amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their
box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating
for this mobile phone, use only the original equipment battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you may
not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones.
T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils
in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
Hearing Aid Compatibility
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website also contains information
regarding Motorola's use of open source.
OSS Information
Motorola has created the website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Export Law
Product Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of
your Motorola Personal Communications Product you will need to provide a copy of your
dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Motorola Limited Warranty for the United
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined
below. This limited warranty is a consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories, and Software purchased by consumers in the United
States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions (Products and Accessories)
Exclusions (Software)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use
of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the
date of purchase.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please create a back
up prior to requesting service.
How to Obtain Warranty Service or Other
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations are There?
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Maps Navigation, Google Latitude, Google Search, Google Calendar, Gmail, YouTube,
Picasa, Android and Android Market are trademarks of Google, Inc. All other product or
service names are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by
Motorola, will void the user’s authority to operate the equipment.
Manual Number: NNTN9157-A
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