LG | LFD22786ST | Owner`s manual | LG LFD22786ST side-by-side refrigerator

ENGLISH
ESPAÑOL
OWNER’S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Please read this manual carefully before operating
your set and retain it for future reference.
MANUAL DE USUARIO
REFRIGERADOR
CON CONGELADOR INFERIOR
Lea detenidamente este manual antes de empezar
a utilizar el refrigerador y guárdelo como referencia
para el futuro.
Model Name/Nombre de Modelo **=color number/número de color
LFD22786**
GM-F223R*XM
P/No. MFL67851603
www.lg.com
TABLE OF CONTENTS
Important Safety Instructions
Requirements for Ground Connection
Parts and Features
Freezer Section
Durabase
Durabase Divider
Pullout Drawer
2-3
3
4
Water filter
Refrigerator Installation
Unpacking
Installation
How to remove and Install the
Refrigerator Doors, handle and drawers
Leveling and Door Alignment
5-12
5
5
Care and cleaning
General cleaning tips
6-11
12
Connecting the Water Line
Using your Refrigerator
Adjusting Control Settings
Automatic Icemaker
Food Storage Guide
Refrigerator Section
Water Dispenser
Refrigerator Shelves
Humidity Controlled Crisper
Pantry Drawer
Door Bins
Dairy Bin
20
20
20
13-20
13-14
15
16
1
25-26
25
27-29
Troubleshooting Guide
30-38
Warranty
39-40
Smart Diagnosis
17
18
18
19
19
19
21-24
41
IMPORTANT
IMPORTANT
SAFETY
SAFETY
INSTRUCTIONS
INSTRUCTIONS
SAFETY MESSAGES
This manual contains several important safety notices. Always read and obey all of the following safety messages.
This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death, injury
or damage to you, others or the product. All safety messages will follow after this warning symbol and the
word “DANGER”, “CAUTION” or “WARNING”. These words mean:
DANGER
You may be killed or suffer fatal damage if you do not follow instructions.
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in minor injury
or damage to the product.
All safety messages inform you of potential danger, advise you on how to reduce the risk of injury and tell you what
can occur if the instructions are not followed.
WARNING
could explode after freezing and cause damage.
To reduce the risk of fire, electrical shock or personal
injury, the following precaution measures should be
followed:
• NEVER disconnect the refrigerator by pulling the
power cord, always grip the plug firmly and disconnect
it directly from the outlet.
• For your safety, this product should be properly
grounded. Have a qualified professional check the
electrical circuit and outlet to ensure a proper ground
connection.
• Read all instructions before utilizing the product. Utilize
this product only as explicitly expressed in this guide.
• Immediately repair or replace all faulty or damaged
service cables. Do not use cords that have cracks or
abrasion damage on the length of the cord or on the
plug.
• Once the refrigerator is operating, avoid touching cold
surfaces of the freezer with damp or wet hands; the
skin could become adhered to these surfaces.
• When moving your refrigerator, take care not to roll
over the electrical cord.
• In refrigerators with an automatic ice dispenser, avoid
contact with moving parts of the ejector mechanism
or with the heating mechanism that discharges the
cubes. DO NOT place your fingers or hands in the
ice dispenser mechanism while the refrigerator is
connected.
• DO NOT store or use gasoline or other combustible
liquids or vapors in proximity with this or any other
electrical appliance.
• DO NOT store, use on it or in proximity, explosive and
/or flammable propellant substances such as; gasoline, aerosol cans or other combustible liquids or vapors in this or any other electrical appliance.
• DO NOT refreeze foods which have already thawed.
The Department of Agriculture of the United States, in
your Bulletin of Home and Gardens No. 69 establishes
that:
“...You can refreeze food that has thawed if they contain
ice crystals or are cold and below 40 °F (4 °C)”.
• Keep your fingers away from areas in which they
can become caught, such as the doors, hinges and
cabinets. Be careful closing the doors when children
are near.
“...Ground beef, perishable food or seafood that is
discolored or has an unpleasant odor should not be
frozen or consumed. Consumption of melted ice cream
should also be avoided. If the odor or color of food is
questionable, discard it. The food may be dangerous to
consume”.
• Unplug the refrigerator before cleaning or repairing.
NOTE: We strongly recommend that any repair
services be performed by a qualified professional.
• Before replacing a burned-out light bulb, unplug the
refrigerator or shut down the circuit breaker to avoid
contact with a live wire (the bulb could break while
being replaced). NOTE: Setting the control to the OFF
position does not disconnect the power from the light
bulb circuit.
“Partial thawing or refreezing reduces the quality of the
food, especially fruit, vegetables and prepared meals.
The quality of red meat is less affected than other foods.
Use refrozen products as soon as possible in order to
maintain their quality”.
• Do not keep bottles in the freezer compartment, they
KEEP THESE INSTRUCTIONS
2
CAUTION
This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons with lack of experience or know-how, unless they have supervision or instruction
in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to
assure that they do not play with the appliance.
DANGER: CHILDREN MAY BECOME TRAPPED
BEFORE DISPOSING YOUR REFRIGERATOR
OR FREEZER WHEN NO LONGER IN USE:
• Remove the doors.
• Leave the shelves in place so that children
cannot easily become stuck in them.
Children becoming trapped or suffocated is not
a problem of the past. Discarded and abandoned
refrigerators are a hazard, even if they remain there
“for just a few days”. If you would like to dispose of
your old refrigerator, please follow the instructions
below to prevent any accidents.
CFC DISPOSAL
Your old refrigerator may have a cooling system that
uses CFC’s (chlorofluorocarbons). CFC affects the
stratospheric layer of the ozone.
If you decide to throw out your old refrigerator, ensure
that CFC contaminants are properly disposed of by a
qualified professional. If you intentionally remove the
CFC refrigerant, you could be subject to fines or prison
in accordance with environmental legislation in effect.
REQUIREMENTS FOR GROUND CONNECTION
It is recommended that a separate circuit
be used for this appliance, as well as a receptacle that
cannot be disconnected with a switch.
IMPORTANT: Attentively read the following.
TO CONNECT ELECTRICITY
WARNING
Do not use an extension cable. It is your responsibility
and obligation to replace two-prong outlets with that of
an adequately grounded three-prong outlet.
ELECTRICAL SHOCK HAZARD
FOR YOUR PERSONAL SAFETY, this appliance must
be properly grounded. Have a qualified electrician
check your wall outlet to ensure that the plug is
grounded properly.
Type 1
3 prong
grounding type wall
receptacle.
3 prong
grounding
plug
Ensure
proper
ground
exists
before
use.
USE OF EXTENSION CABLES
3 prong
grounding
plug
We do not recommend the use of extension cables.
However, if you still choose to utilize an extension cable,
it is absolutely necessary that it is listed in the UL (in
the United States) or CSA (in Canada), that it supports
three-pronged plugs and that the electrical current
support a 15 A fuse for voltages between 115 and 127 V
or 10 A to 220 V. (Verify the electric specification of
your country.) The use of an extension cable will
increase the amount of space needed behind the
refrigerator.
Type 4
3 prong
grounding type wall
receptacle.
2 prong
grounding type wall
receptacle.
3 prong
grounding
plug
2 prong
grounding
Ensure proper
ground exists before use.
NOTE: Before installation, cleaning or replacing light
bulbs, you must disconnect the appliance from the
power source. When finished, plug the appliance back in
and adjust the thermostat to the desired position.
Type 2
3 prong
grounding type wall
receptacle.
Ensure proper
ground exists before use.
Type 3
Do not, under any circumstance, cut or extract the third
prong from the plug.
Ensure proper
ground exists before use.
RECOMMENDED GROUNDING METHOD
WARNING
Your refrigerator must always be plugged to its own
outlet which is adequately grounded. The energy current
should only be 115 V ~ 60 Hz, 127 V ~ 60 Hz or 220 V~
50/60 Hz, AC (according to the National rating type).
with a 15 A fuse for voltages between 115 and 127 V or
10 A to 220 V independent voltage protection system
from the main supply of your home. (The electrical
installation must be verified by a qualified technician).
REPLACING ELECTRICAL CABLE
If the power cord is damaged, it must be replaced by
our service center or qualified LG technician to avoid
any risk.
WARNING
DO NOT USE MECHANICAL DEVICES
Do not use mechanical devices or other means to
accelerate the defrosting process, only those recommended by the manufacturer.
This provides the best performance and prevents an
overload which could cause a fire from the overheating
of the cables.
3
PARTS AND FEATURES
A
N
B
C
M
D
E
F
G
L
H
K
I
J
O
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the
items listed below. The locations of the features shown below may not match your model.
A
B
C
D
E
I Durabase Divider
J Durabase
Water Filter
Refrigerator Light
K Pull Out Drawer
L Freezer Light
M Door Bins
N Dairy Bin
O Water Tank Cover
Refrigerator Shelves
Humidity Controlled Crispers
Pantry
F Articulating Mullion
G Ice Maker
H Ice Bin
* On some models
4
REFRIGERATOR INSTALLATION
“This appliance is intended to be used in household and
similar applications such as:
-Staff kitchen areas in shops, offices and other working
environments; farms houses and by clients in hotel, motels and others residential type environments.
-Bed and breakfast type environments; catering and similar non-reatil applications.”
WARNING
EXCESSIVE WEIGHT HAZARD
Use the assistance of two or more persons to move or
install the refrigerator. Not following these instructions
may cause injury to the back and other parts of the
body.
UNPACKING
Before installing your refrigerator, remove any tape
or temporary stickers. Do not remove any stickers
that feature warnings, the model serial number or the
technical label of the product located on the back of the
refrigerator.
To remove adhesive tape residue, rub it well with your
fingers and a little liquid detergent. Clean with warm
water and let dry.
Do not use sharp instruments, rubbing alcohol, flammable
liquids or abrasive cleaning products to remove the
adhesive tape or glue. These products can damage the
surface of your refrigerator. For more information, see
the section on “Important Safety Instructions”.
The shelves come already installed in their factory
position. Remove the shelves and replace them
according to your spacing needs.
Moving Your Refrigerator:
Your refrigerator is extremely heavy. Make sure you
protect the floor when moving your refrigerator for
cleaning or servicing. Always pull your refrigerator
straight out when moving it. Do not shift from side
to side or “walk” the refrigerator when attempting to
move it as this can cause damage to the floor.
WARNING
EXPLOSION HAZARD
Keep all flammable materials and vapors (such as
gasoline) away from the refrigerator. Not following
these instructions may cause death, explosion or fire
INSTALLATION
1. Avoid placing the unit near heat sources, direct
sunlight, or humidity.
2. To avoid vibration, the unit should be leveled. If needed,
adjust the leveling screws to compensate for an
unleveled floor. The front should be slightly taller than
the rear to ensure that the doors close properly. The
leveling screws can easily be turned by slightly tilting
the front of the refrigerator, turning the leveling screws
clockwise (
) to raise it and counter-clockwise
(
) to lower it.
5
3. Install the refrigerator in an area between 55 °F
(13 °C) and 110 °F (43 °C). If the surrounding temperature
is lower or higher than previously mentioned, it can
adversely affect the unit.
CAUTION: Avoid placing the unit near heat
sources, direct sunlight or humidity.
ONCE INSTALLED
1. Carefully clean your refrigerator and remove and dust
accumulated during shipping.
2. Install accessories such as the ice bin, door racks,
shelves, etc., in their proper places. These are already
packed to prevent any possible damage during
shipping.
3. Leave your refrigerator on for 2 to 3 hours before
storing food inside. Verify that there is a flow of cold air
in the freezer compartment to ensure proper cooling.
Your refrigerator is now ready for use.
WARNING:
• Take care when working with the hinges, base cover
and stops, etc. You may injure yourself.
• DO not place your hands or any tools in the air vents,
the base cover or in the bottom of the refrigerator. This
may cause injury or electrical shock.
Keep a Proper Distance from Adjacent
Objects
Please keep the refrigerator at an adequate
distance from other objects. Insufficient
spacing can reduce the refrigerator’s
freezing efficiency and increase electricity
consumption.
(5.08 cm) 2”
REFRIGERATOR INSTALLATION
HOW TO REMOVE AND INSTALL THE REFRIGERATOR DOORS
For moving the refrigerator through a house door, it might be necessary to remove refrigerator and freezer door
handles.
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
TOOLS YOU MIGHT NEED OR USE
3/8 in (10 mm)
1/4 in (6 mm)
Hex Socket Wrench
Phillips Screwdriver
Flat Head Screwdriver
HOW TO REMOVE REFRIGERATOR DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
1/4 in (6 mm)
3/32 in (2,5 mm)
Allen Wrench
Mounting
Fasteners
Loosen the set screws with a 3/32 in (2,5 mm). Allen
wrench and remove the handle.
Set Screw
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a 1/4 in (6,4 mm). Allen
wrench.
Allen
Wrench
HOW TO REPLACE REFRIGERATOR DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Place the handle on the door by fitting the handle
footprints over the mounting fasteners and tightening
the set screws with a 3/32 in (2,5 mm) Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a
¼ in. Allen wrench.
6
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from illustrations on
this page.
Loosen the set screws located on the lower side of the
handle with a 1/8 in (3,1 mm). Allen wrench and remove
the handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a 1/4 in (6,4 mm). Allen
wrench.
HOW TO REPLACE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from illustrations on
this page.
Place the handle on the door by fitting the handle
footprints over the mounting fasteners and tightening
the set screws with a 1/8 in (3,1 mm). Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a 1/4 in (6,4 mm). Allen
wrench
7
REFRIGERATOR
REFRIGERATOR
INSTALLATION
INSTALLATION
CAUTION: Before you begin, remove food and bins
from the doors.
REMOVING AND REPLACING
REFRIGERATOR DOORS
WARNING
(1)
(2)
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back
or other injury.
(3)
(4)
(7)
(5)
WARNING
(6)
Electrical Shock Hazard
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Pull out the tube (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Remove the three bolts (6) using a 10mm socket
wrench. Lift off the top hinge (7).
CAUTION: When lifting the hinge, be careful that the
door does not fall forward.
7. Lift the door from the middle hinge pin and remove
the door.
8. Place the door, inside facing up, on a non-scratching
surface.
To remove the left refrigerator door:
On the back of the refrigerator, pull the water tube out of
the collet fitting on the connector by pressing the fitting
release ring (see picture below).
To remove the right refrigerator door:
(2)
(1)
(3)
(4)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Remove the three bolts (3) using a 10mm socket
wrench. Lift off the top hinge (4)
CAUTION: When lifting the hinge, be careful that the
door does not fall forward.
4. Lift the door from the middle hinge pin and remove
the door.
5. Place the door, inside facing up, on a non-scratching
surface.
8
REFRIGERATOR
REFRIGERATOR
INSTALLATION
INSTALLATION
Reinstalling the Refrigerator Door
Right Door
Left Door
1. Lower the door onto middle hinge pin (9).
2. Line up the holes in the top hinge with the holes in
the top of the refrigerator. Insert and tighten the three
Bolts (6) in the hinge.
3. Hook the tabs on right side of hinge cover (2) under
the edge of the top hinge (4) and position the cover in
place. Insert and tighten the cover screw (1).
1. Lower the door onto middle hinge pin (10).
2. Line up the holes in the top hinge with the holes in
the top of the refrigerator. Insert and tighten the
three Bolts (6) in the hinge.
3. Install the grounding screw (5) and connect the two
wire harnesses (4).
4. Push the water tube (3) located at the top of the left
door into the hole beside the left hinge on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector
until you see only one scale mark. Fully insert the tube
over 5/8 in. (15 mm).
6. Hook tabs on left side of hinge cover (1) under the
edge of the top hinge (7) and position the cover in
place. Insert and tighten the cover screw (1).
(1)
(2)
(3)
(4)
(7)
(5)
(6)
(10)
(9)
CAUTION
Collet
Tube
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Scale Mark
Clip
9
REFRIGERATOR
REFRIGERATOR
INSTALLATION
INSTALLATION
HOW TO REMOVE THE FREEZER DRAWER
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
Remove the screws (2) of the rail on both sides.
2
CAUTION: Do not hold the handle when removing or
replacing the drawer. The handle may come off, causing
personal injury.
To remove, pull the drawer out to full extension. Lift
the drawer up and out, making sure to clear the rail
system.
Grasp the drawer on each side and pull it up to separate
it from the rails.
Pull the drawer open to full extension. Remove the
lower basket 1 by lifting the basket from the rail
system.
With both hands, hold the center bar and push it in to
allow both rails to slide in simultaneously.
1
10
REFRIGERATOR
REFRIGERATOR
INSTALLATION
INSTALLATION
HOW TO REPLACE THE FREEZER DRAWER
With the drawer pulled out to full extension, insert the
lower basket 4 in the rail assembly.
Pull out each rail to full extension.
4
• Hook
thethe
door
support
into side
the rail
tabs
(2) on
both
Grasp
drawer
on(1)
each
and
hook
door
supports 1 into the rail tabs 2 located on both
sides.
To replace, with the drawer pulled out to full extension,
insert the drawer in the rail assembly.
1
2
Lower the door into its final position and tighten the
screws 3 located on both sides.
3
11
REFRIGERATOR INSTALLATION
LEVELING AND DOOR ALIGNMENT
Door Alignment
Leveling
If the space between your doors is uneven, follow the
instructions below to align the doors:
After installing, plug the refrigerator’s power cord into a 3-prong
grounded outlet and push the refrigerator into the final position.
Your refrigerator has two front leveling legs—one on the right
and one on the left. Adjust the legs to alter the tilt from frontto-back or side-to-side. If your refrigerator seems unsteady, or
you want the doors to close more easily, adjust the refrigerator’s
tilt using the instructions below:
1. With one hand, lift up the door that you would like to
raise at the middle hinge.
2. With your other hand, use pliers to insert snap ring as
shown.
3. Insert additional snap rings until the doors are aligned.
(Three snap rings are provided with the refrigerator in the
Use & Care Guide packet.)
NOTE: Tools Required: 11/16 in (18 mm) wrench or flat blade
screwdriver.
1. Turn the leveling leg to the left to raise that side of the
refrigerator or to the right to lower it. It may take several turns of
the leveling leg to adjust the tilt of the refrigerator.
NOTE: Having someone push backward against the top of the
refrigerator takes some weight off of the leveling legs. This
makes it easier to adjust the legs.
2. Open both doors again and check to make sure that they
close easily. If the doors do not close easily, tilt the refrigerator
slightly more to the rear by turning both leveling legs to the
left. It may take several more turns, and you should turn both
leveling legs the same amount.
NOTE: Your refrigerator is uniquely designed with two fresh food
doors. Either door can be opened or closed independently of
the other. You may have to exert slight pressure on the doors to
get them to close completely.
12
USING
USING
YOUR
YOUR
REFRIGERATOR
REFRIGERATOR
SETTING THE CONTROLS
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are
set correctly when milk or juice is as cold as you would
like and when ice cream is firm. If the temperature in
either compartment is too cold or too warm, change the
setting one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.
AIRFLOW
The refrigerator control functions as the thermostat for
the entire appliance (refrigerator and freezer sections).
The colder the setting, the longer the compressor will
run to keep the temperature colder. The freezer control
adjusts the cold air flow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make it
colder.
Dispenser
Some dripping may occur after dispensing water. Hold
your cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
packing your refrigerator. Doing so will restrict airflow and
may cause the refrigerator temperature to become too
warm or cause interior moisture buildup. (See air flow
diagram below.)
NOTE: The dispenser will not work if any door is left open
or if the control lock is engaged.
Express Freeze
•When you press the Express Freeze button, the Express
Freeze graphic will illuminate in the display and will
continue for 24 hours. The function will automatically
shut off after 24 hours.
•You can stop this function manually by touching the
button one more time.
•This function increases both ice making and freezing
capabilities.
Water Filter
When the water filter indicator turns on, you have to
change the water filter. After changing the water filter,
press and hold the Express Freeze (Filter Reset) button
for three seconds to turn the indicator light off. You need
to change the water filter approximately every six months.
Temperature
Light
Press the Light button to turn the light on and off. When
dispensing water, a light underneath the water switch will
illuminate.
Door
Alarm
Lock
Hold 3sec.
Light
Freezer
Refrigerator
Express
Freeze
Water Filter
Hold 3sec.
•The Refrigerator Temp Control ranges from 33°F to
46°F (0°C to 8°C). Press the Refrigerator button to
cycle through the available temperature settings one
increment at a time.
•The Freezer Temp Control range is from -6°F to 8°F
(-21°C to -13°C). Press the Freezer button to cycle through
the available temperature settings one increment at a
time.
13
USING YOUR REFRIGERATOR
Articulating Mullion
Lock
This feature is a metal strip attached to the left door that
articulates (rotates) 90 degrees as the door is closed,
forming a mullion (base) for the left and right door
gaskets to seal against.
•When power is initially connected to the refrigerator, the
Lock function is off.
•If you want to activate the Lock function to lock other
buttons, press and hold the Door Alarm button for three
seconds or more. The Lock icon will display and the Lock
function is now enabled.
Caution When Closing the Door
•When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
•To disable the Lock function, press and hold the Door
Alarm button for approximately three seconds.
Display Mode (For Store Use Only)
The Display Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
CAUTION
To deactivate:
To reduce the risk of scratching the door or breaking the
door mullion, please make sure that the refrigerator door
mullion is always folded in.
With either refrigerator door opened, press and hold the
Refrigerator and Express Freeze buttons at the same
time for five seconds. The control panel will beep and
the temperature settings will display to confirm that
Display Mode is deactivated. Use the same procedure to
activate the Display Mode.
Door Alarm
•When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
•When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
•When you close the door, the door alarm will stop.
14
USING
USING
YOUR
YOUR
REFRIGERATOR
REFRIGERATOR
AUTOMATIC ICEMAKER
WARNING
The icemaker will produce approximately 70-210 cubes
in a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6-8 (12-16
oz) glasses of ice.
• To turn off the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
• The water pressure must be between 20 and
120 psi on models without a water fi lter and between
40 and 120 psi on models with a water fi lter to
produce the normal amount and size of
ice cubes.
• Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
CAUTION
• The fi rst ice produced after installation may include
particles or odor from the water supply line or the
water tank. Throw away the fi rst few batches of
ice (about 24 cubes). This is also necessary if the
refrigerator has not been used for a long time.
• If discolored ice is produced, check the water supply.
If the problem continues, contact a Sears or other
qualified service center. Do not use the ice or water
until the problem is corrected.
Automatic
Shut Off Arm
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
• When the water supply will be shut off for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
NORMAL SOUNDS YOU MAY HEAR
• The icemaker water valve will buzz as the icemaker fills
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
• Be sure nothing interferes with the sweep of the
Automatic Shut Off Arm.
• When the bin fi lls to the level of the Automatic Shut
Off Arm, the icemaker will stop producing ice.
Power Switch
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills
• It is normal for some cubes to be stuck together.
• If ice is not used frequently, old ice cubes will become
cloudy, taste stale, and shrink.
• Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
• Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut off
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to fl ooding caused
by ruptured water lines or connections.
15
USING
USING
YOUR
YOUR
REFRIGERATOR
REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items
How to
Butter or
margarine
Keep opened butter in
a covered dish or closed
compartment. When
storing an extra supply,
wrap in freezer packaging
and freeze.
Cheese
Store in the original
wrapping until you are
ready to use it. Once
opened, rewrap tightly in
plastic wrap or aluminum
foil.
Milk
Wipe milk cartons. For
best storage, place milk
on interior shelf.
Eggs
Store in original carton on
interior shelf, not on door
shelf.
Fruit
Remove store wrapping
and trim or tear off
bruised and discolored
areas. Wash in cold water
and drain. Place in plastic
bag or plastic container
and store in crisper.
Vegetables with skins
(carrots, peppers)
Place in plastic bags or
plastic container and
store in crisper.
Cover leftovers with
plastic wrap, aluminum
foil, or plastic containers
with tight lids.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing or
food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food.
Do not put more unfrozen food into the freezer than will
freeze within 24 hours, no more than 2 to 3 lbs. of
food per cubic foot ( 1 to 1,5 kg of food per each 30
liters ) of freezer space. Leave enough space in the
freezer for air to circulate around packages. Be careful
to leave enough room at the front so the door can
close tightly.
Storage times will vary according to the quality and type
of food, the type of packaging or wrap used (how airtight
and moisture-proof) and the storage temperature. Ice
crystals inside a sealed package are normal. This simply
means that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE: Allow hot foods to cool at room temperature for
30 minutes, then package and freeze. Cooling hot foods
before freezing saves energy.
Do not wash or hull the
fruit until it is ready to be
used. Sort and keep fruit
in its original container,
in a crisper, or store in a
completely closed paper
bag on a refrigerator
shelf.
Leafy
vegetables
Fish
Leftovers
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not allow
air or moisture in or out. If it does, you could have food
odor and taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
lids
•Rigid plastic containers with
•Straight-sided canning/freezing jars
•Heavy-duty aluminum foil
•Plastic-coated paper
•Non-permeable plastic wraps
freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
•Bread wrappers
•Non-polyethylene plastic containers
•Containers without tight lids
•Wax paper or wax-coated freezer wrap
•Thin, semi-permeable wrap
Store fresh fish and
shellfish in the freezer
section if they are not
being consumed the
same day of purchase.
It is recommended to
consume fresh fish and
shellfish the same day
purchased.
CAUTION: Do not keep beverage cans or plastic food
containers in the freezer compartment. They may break
or burst if they freeze.
16
USING
USING
YOUR
YOUR
REFRIGERATOR
REFRIGERATOR
WARNING: DO NOT STORE ELECTRCAL
APPLIANCES, do not use electrical appliances inside
the food storage compartment, unless they are
recommended by the manufacturer.
To replace the tray, slightly tilt up the front of the tray and
snap the tabs into the holes.
REFRIGERATOR SECTION
WATER DISPENSER
r
to
era
ress
Expeze r
Fre Filte
.
ter 3sec
WaHold
frig
Re
r
eze
Fre
To dispense cold water, push on the dispenser switch
with a glass.
ht
Lig
or
Dorm
Ala
ck
Lo3sec.
ld
Ho
Holes
r
to
era
Dispenser Switch
ress
Expeze r
Fre Filte
.
ter 3sec
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frig
Re
r
eze
Fre
ht
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or
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Ala
ck
Lo ec.
ld
Push
3s
Ho
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
WATER TRAY
To remove the tray, press down on either of the front
corners and pull out.
NOTE: There is no drain beneath the tray. You may need
to empty the tray of any liquid that collects in it.
r
rato
ige
fr
Re
ress
Expeze r
Fre Filte
.
ter 3sec
WaHold
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17
Tabs
USING
USING
YOUR
YOUR
REFRIGERATOR
REFRIGERATOR
REFRIGERATOR SHELVES
HUMIDITY CONTROLLED CRISPER
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have full
or split shelves.
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisturesealed
Adjusting the shelves to fit different heights of items will
crispers by adjusting the control to any setting
make fi nding the exact item you want easier. Doing so will between VEGETABLE and FRUIT.
• VEGETABLE keeps moist air in the crisper for best
also reduce the amount of time the refrigerator door is
storage of fresh, leafy vegetables.
open which will save energy.
• FRUIT lets moist air out of the crisper for best storage
IMPORTANT: Do not clean glass shelves with warm water
of fruit.
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
Fruit
Adjusting Shelves (Split Shelf)
Vegetable
Vegetable
Fruit
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf —Tilt up the front of the shelf 1
and lift it 2 . Pull the shelf out.
REMOVING THE HUMIDITY CONTROLLED CRISPER
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
To reinstall a shelf —Tilt the front of the shelf
up and guide the shelf hooks into the slots at a
desired height 3 . Then, lower the front of the
shelf so that the hooks drop into the slots 4 .
3
4
To remove the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.
CAUTION:
• Make sure that shelves are level from one side to the
other.
• Make sure that the shelf stopper is completely inserted
between the wall ribs.
• Make sure that hooks are inserted in the correct
position. (Left shelf to left hole, right shelf to right hole
only.)
Failure to do so may result in the shelf falling or
spilling food.
18
USING YOUR REFRIGERATOR
PANTRY DRAWER
FREEZER SECTION
This drawer can be used for large party trays, deli items
and beverages. (Do not use this drawer for vegetables or
items that require high humidity.)
ICE BIN
1. Pull the Freezer Drawer and the Pullout Drawer out as
far as possible to remove the Extra Ice Bin.
Pull forward to open. Lift slightly and pull out to remove.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pullout Drawer
Extra Ice Bin
DAIRY BIN
1. To remove the dairy bin, simply lift it and pull straight out.
2. To replace the dairy bin, slide it above the desired
location and push down until it stops.
DOOR BINS
CAUTION: Pinch hazard! Keep hands and feet clear
of the bottom of the freezer drawer when opening
and closing.
The door bins are removable for easy cleaning and
adjustment.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will
only fi t in one location.
19
USING YOUR REFRIGERATOR
DURABASE REMOVAL AND REPLACEMENT
PULLOUT DRAWER
1. To remove the Durabase, open the drawer to full
extension 1 . Push the Durabse to the back as much as
possible, tilt the front of the Durabase up, and then lift
it up and out 2 .
1. To remove, pull the drawer out to full extension. Lift
the drawer up and out, making sure to clear the rail
system.
2. To replace, tilt the back of the Durabase into the
drawer, then lower it down and into the rail assembly.
1
2
2. To replace, with the drawer pulled out to full
extension, insert the drawer in the rail assembly.
NOTE: Assemble the Durabase before assembling
the pullout drawer. The pullout drawer needs
clearance in order to properly seat its rollers. If the
items are assembled improperly, the freezer door
may not close.
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of diff erent sizes.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suff ocation risk, DO NOT allow children or pets to
touch or go near the drawer.
20
WATER
WATER
FILTER
FILTER
WATER FILTER
•Rotate the water er up into
position and close the cover.
The cover will click when closed
correctly.
It is recommended that you replace the water filter:
•Approximately every 6 months.
•When the water er indicator
turns on.
•When the water dispenser
output decreases.
•When the ice cubes are smaller
than normal.
1. Remove the old water filter.
•Lower or remove the top left
shelf to allow the water filter to
rotate all the way down.
•Press the push button to open
the water filter cover.
3. After the water filter is replaced, dispense 2.5 gallons
(9 liters) of water (flush for approximately 5 minutes) to
remove trapped air and contaminates from the system.
Do not dispense the entire 2.5 gallon (9 liters)
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
4. Water Filter Bypass Plug
NOTE: Replacing the water filter
causes a small amount of water
(around 1 oz. or 25 cc) to drain.
Before pushing the button to open
the water filter cover, place a cup
under the front end of the cover
to collect any leaking water.
Hold the water filter upright,
once itis removed, to prevent any
remaining water from spilling out
of the water filter.
Keep the water filter
bypass plug. You MUST
use the water filter bypass
plug when a replacement
water filter cartridge is not
available.
Water Filter
Bypass Plug
CAUTION: DO NOT operate refrigerator without water
filter or water filter plug installed.
•Pull the water er downward and
pull out. Make sure to rotate the
filter down completely before
pulling it out of the manifold hole.
NOTE: To purchase replacement water filter cartridges,
visit your local appliance dealer or parts distributor.
You can also call USA 1-800-243-0000
CANADA 1-888-542-2623 (24 hours per day/
7 days per week).
The replacement water filter cartridge’s part
number is ADQ36006101.
2. Replace with a new water filter.
er out of its packaging and
•Take the new water
remove the protective cover from the o-rings. With water
filter tabs in the horizontal position, push the new water
filter into the manifold hole until it stops.
21
WATER FILTER
Performance Data Sheet
The concentration of the indicated substances in water entering the system was reduced to a concentration
less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard
42 and Standard 53.
System tested and
by NSF International against NSF/ANSI Standard 42 and Standard 53 for the
reduction of substances listed below.
Contaminant Reduction
Chlorine Taste and Odor
Average
Concentration
Average
Max Permissible
Avg %
NSF Reduction
Product Water Product Water
Reduction
Requirements
Concentration Concentration
NSF Test
Report
2.1 mg/L
2.0 mg/L ± 10%
97.2%
0.06 mg/L
N/A
Ă 50%
J-00049247
5,600,000
pts/mL
At least 10,000 particles/mL
98.7%
73,000 pts/ml
N/A
Ă5%
J-00049282
Asbestos
190 MFL
greater
107 to 108 MFL;
than 10 òm in length
>99%
< 1 MFL
N/A
Ă99%
J-0004928
Atrazine
0.0094 mg/L
0.009 mg/L ± 10%
94.7%
0.00005 mg/L
0.003 mg/L
N/A
J-00049293
Benzene
0.016 mg/L
0.015 mg/L ± 10%
96.7%
0.005 mg/L
0.005 mg/L
N/A
J-00049300
J-00049294
Nominal Particulate Class I, ,
Ă.5 to < 1.0 òm
Carbofuran
0.08 mg/L
0.08 mg/L ± 10%
98.1%
0.002 mg/L
0.04 mg/L
N/A
Lindane
0.002 mg/L
0.002 mg/L ± 10%
98.2%
0.00004 mg/L
0.0002 mg/L
N/A
J-00051975
P-Dichlorobenzene
0.22 mg/L
0.225 mg/L ± 10%
99.8%
0.0005 mg/L
0.075 mg/L
N/A
J-00049298
Toxaphene
0.014 mg/L
0.015 mg/L ± 10%
93%
0.001 mg/L
0.003 mg/L
N/A
J-00049302
2,4-D
0.213 mg/L
0.210 mg/L ± 10%
95.2%
0.009 mg/L
0.07 mg/L
N/A
J-00049284
Lead pH @6.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00051974
Lead pH @8.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00049277
Mercury @ pH 6.5
0.0059 mg/L
0.006 mg/L ± 10%
96.1
0.0002 mg/L
0.002 mg/L
N/A
J-00053886
Mercury @ pH 8.5
0.0058 mg/L
0.006 mg/L ± 10%
90.1
0.0006 mg/L
0.002 mg/L
N/A
J-00051972
120,000 cysts/L
Minimum 50,000 cysts/L
99.99%
<1 cyst/L
N/A
Ă99.95%
J-00049281
Cyst*
* Based on the use of Cryptosporidium parvum oocysts
22
WATER FILTER
WARNING
Application Guidelines/Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Potable Water
Water Pressure
40-120 psi (0,28 - 0,83 MPa)
Water Temperature
33°F - 100°F (0.6°C - 38°C)
To reduce the risk associated with ingestion
of contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality without
adequate disinfection before and after of the system.
Systems certified for cyst reduction may be used on
disinfected water that may contain filterable cysts. EPA
Establishment Number 10350-MN-005
It is essential that the manufacturer’s recommended
installation, maintenance and water filter replacement
requirements be carried out for the product to perform
as advertised.
CAUTION
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
To reduce the risk associated with property damage
due to water leakage:
Replacement Cartridge: ADQ36006101
For estimated costs of replacement elements
please call USA 1-800-243-0000 CANADA 1-888542-2623 (24 hours per day/7 days per week)
or visit our website at www.lg.com
• Read and follow the Water Filter instructions before
installation and use of this system.
• Installation and use MUST comply with all state and
local plumbing codes.
• Do not install if water pressure exceeds 120 psi (0,83
MPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
• Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
• Do not install on hot water supply lines.
The maximum operating water temperature of this
water filter system is 100°F (38°C).
• Protect water er from freezing. Do not operate
refrigerator in ambient conditions below
55°F (12.7°C). Drain water filter when storing unit in
temperatures below 40°F (4.4°C).
• The disposable water er must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in flow rate occurs.
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
23
WATER FILTER
State of California
Department of Public Health
Water Treatment Device
Certificate Number
09 - 2018
Date Issued: December 15, 2009
Trademark/Model Designation
ADQ36006101-S
Replacement Elements
ADQ36006101
Manufacturer: Cuno Inc.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Inorganic/Radiological Contaminants
Asbestos
Lead
Mercury
Microbiological Contaminants and Turbidity
Cysts
Organic Contaminants
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Rated Service Capacity: 200 gal
Rated Service Flow: 0.5 gpm
Conditions of Certification:
24
CARE AND CLEANNING
INSIDE WALLS (allow freezer to warm up so the cloth
will not stick)
WARNING
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the
surfaces of the refrigerator.
Explosion Hazard
CAUTION: While cleaning the inside, do not spray
water.
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
DOOR LINERS AND GASKETS
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum
on plastic refrigerator parts.
GENERAL CLEANING TIPS
ţ6OQMVHSFGSJHFSBUPSPSEJTDPOOFDUQPXFS
ţ3FNPWFBMMSFNPWBCMFQBSUTTVDIBTTIFMWFTDSJTQFST
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
ţ6TFBDMFBOTQPOHFPSTPGUDMPUIBOEBNJMEEFUFSHFOU
in warm water. Do not use abrasive or harsh cleaners.
ţ)BOEXBTISJOTFBOEESZBMMTVSGBDFTUIPSPVHIMZ
ţ1MVHJOSFGSJHFSBUPSPSSFDPOOFDUQPXFS
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.
CONDENSER COILS
EXTERIOR
Use a vacuum cleaner
with an attachment
to clean the condenser
cover and vents. Do not
remove the panel covering
the condenser coil area.
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
25
CARE AND CLEANNING
REPLACING REFRIGERATOR AND FREEZER LIGHTS
WHEN YOU MOVE
NOTE: All refrigerators use LED lighting in refrigerator
and freezer, for this reason must be replaced by a
qualified service technician.
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
WARNING
2. Unplug the refrigerator.
ELECTRICAL SHOCK HAZARD
Before replacing a burned-out light bulb, either
unplug the refrigerator or turn off power at the circuit
breaker or fuse box.
NOTE: Moving the control to the OFF position does
not remove power to the light circuit.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and tape
them together so they do not shift and rattle during the
move. Refer to the Using your Refrigerator section for
removable instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling legs
all the way so they do not scrape the floor. See the Door
Closing section.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
When you get to your new home, put everything back
and refer to the Refrigerator Installation section for
preparation instructions.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the Controls
section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This stops
odor and mold from building up.
26
CONNECTING
THETHE
WATER
LINE
CONNECTING
WATER
LINE
BEFORE YOU BEGIN
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
This water line installation is not covered by the
refrigerator warranty. Follow these instructions carefully
to minimize therisk of expensive water damage.
• To determine how much tubing you
need: measure the distance from the water valve on
the back of the refrigerator to the water supply pipe.
Then, add 8 feet (2.4 m). Be sure there is suffi cient
extra tubing (about 8 feet [2.4 m] coiled into 3 turns
of about 10 in.[25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and
can lead to water leakage or fl ooding. Call a qualified
plumber to correct water hammer before installing the
water supply line to the refrigerator.
To prevent burns and product damage, only connect the
refrigerator water line to a cold water supply.
• Power drill.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the
OFF (O) position.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
WATER PRESSURE
A cold water supply. The water pressure must be between
20 and 120 psi on models without a water fi lter and
between 40 and 120 psi on models with a water filter.
If a reverse osmosis water fi ltration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive
water damage.
If a reverse osmosis water fi ltration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi
(2.8 kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to fill
a cup of 7 oz capacity).
If the water pressure from the reverse osmosis system is
less than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec
to fill a cup of 7 oz capacity):
• Check to see if the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to
refi ll after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualifi ed plumber.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the
refrigerator water valve.
• If your existing copper water
line has a fl ared fi tting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the fl ared fi tting with
a tube cutter and then use a
compression fitting.
• Shutoff valve to connect
to the cold water line. The
shutoff valve should have a water inlet with a minimum
inside diameter of 5/32 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shutoff valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used
WARNING
• All installations must be in accordance with local
plumbing code requirements.
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner
that will prevent the hazard of electric shock.
CAUTION: Wear eye protection during installation to
prevent injury.
27
CONNECTING
THETHE
WATER
LINE
CONNECTING
WATER
LINE
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
INSTALLATION INSTRUCTIONS
Install the shutoff valve on the nearest frequently used
drinking water line.
NOTE: Do not overtighten the clamp or you may crush
the tubing.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
Washer
Pipe Clamp
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
Inlet End
Clamp Screw
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for the
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Pipe Clamp
Saddle Type
Shutoff Valve
Saddle Type
Shutoff Valve
Vertical Cold
Water Pipe
Compression Nut
Packing Nut
Outlet Valve
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in Massachusetts.
Consult with your licensed plumber.
Ferule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
28
TROUBLESHOOTING GUIDE
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.
Shut the water off at the water
valve after about one quart of
water has been fl ushed through the
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
a. Remove the plastic fl exible cap from the water valve.
CAUTION: Check to see if leaks occur at the water
line connections.
b. Place the compression nut and ferrule (sleeve) onto
the end of the tubing as shown.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
c. Insert the end of the copper tubing into the
connection as far as possible. While holding the tubing,
tighten the fitting.
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Ferrule
(sleeve)
Refrigerator
Connection
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
29
TROUBLESHOOTING
GUIDE
TROUBLESHOOTING
GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Potable Water
Water Pressure
40-120 psi (0,28 - 0,83 MPa)
Operating Ambient
Temperature Limits
55°F - 110°F (13°C - 43°C)
Electrical Ratings
115 or 127 Volts, AC and
fused at 15 A or 10 A to 220
Volts.
COOLING
Problem
Possible Causes
Solutions
The refrigerator control is set to OFF (some Turn the control ON. Refer to the Setting the
models).
Controls section for proper temperature
settings.
Refrigerator and
Freezer section
are not cooling.
Refrigerator is set to Display Mode.
Display Mode allows the lights and control
display to work normally while disabling
cooling to save energy while on the
showroom floor. Refer to the Setting the
Controls section for instructions on how to
disable Display Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature
of each compartment may raise slightly.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period
of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24
hours before connecting it to power.
Refrigerator is replacing an older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
Refrigerator was recently plugged in or
power restored.
The refrigerator will take up to 24 hours to
cool completely.
Door opened often or a large amount of
food / hot food was added.
Adding food and opening the door warms
the refrigerator, requiring the compressor to
run longer in order to cool the refrigerator
back down. In order to conserve energy,
try to get everything you need out of the
refrigerator at once, keep food organized so
it is easy to find, and close the door as soon
as the food is removed. (Refer to the Food
Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not
shut all the way, see the Doors will not close
completely or pop open section in Parts &
Features Troubleshooting.
Cooling System
runs too much.
30
TROUBLESHOOTING GUIDE
COOLING
Problem
Refrigerator or
Freezer section is
too warm.
Possible Causes
Solutions
Refrigerator is installed in a hot location.
The compressor will run longer under warm
conditions. At normal room temperatures
70°F (21°C) expect your compressor to run
about 40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated above
110°F (43°C ).
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.
Refrigerator was recently installed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
The air vents are blocked. Cold air
circulates from the freezer to the
fresh food section and back again
through air vents in the wall dividing
the two sections..
Rearrange items to allow air to flow throughout
the compartment. Refer to the Airflow
diagram in the Using Your Refrigerator
section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature
and moisture level within the compartment.
To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot location.
The refrigerator should not be operated in
temperatures above 110F (43°C ).
A large amount of food or hot food was Adding food warms the compartment requiring
added to either compartment.
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in
the refrigerator will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop
open section in Parts & Features Troubleshooting.
Temperature control is not set correctly.
If the temperature is too warm, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting
the Controls section for more information.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of
each compartment may raise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
31
TROUBLESHOOTING GUIDE
COOLING/ ICE & WATER
Problem
Possible Causes
Solutions
Doors are opened often or for long
periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to
enter the compartments when the doors are
opened leading to condensation or frost.
Maintaining a reasonable level of humidity in
the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of
each compartment may raise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost
cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to
prevent condensation and frost.
Food with high water content was placed
near an air vent.
Rearrange items with high water content away
from air vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Interior moisture
buildup.
Food is freezing
in the refrigerator
compartment.
Frost or ice
crystals form
on frozen food
(outside of
package).
Refrigerator is installed in a cold location. When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the
refrigerator compartment. The refrigerator
should not be operated in temperature below
55°F (13°C).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature
and moisture level within the compartment.
Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
32
REFRIGERATOR CARE AND CLEANING
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Solutions
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Frost or ice
crystals on
frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for a
long period of time.
Do not store food items with high water content
in the freezer for a long period of time.
Demand exceeds ice storage capacity.
The icemaker will produce approximately 100
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
Water filter has been exhausted.
Icemaker is not
making enough
ice.
Low house water supply pressure.
Reverse Osmosis filtration system is
used.
It is recommended that you replace the water
filter:
•Approximately every six months.
•When the water er indicator turns on.
•When the water dispenser output decreases.
•When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120
psi or 0,14 and 0,83 Mpa on models without a
water filter and between 40 and 120 psi or 0,28
Mpa and 0,83 MPa on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues. (Refer to Water
Pressure section.)
Tubing connecting refrigerator to house The tubing can kink when the refrigerator is
supply valve is kinked.
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
33
TROUBLESHOOTING
GUIDE
TROUBLESHOOTING
GUIDE
ICE & WATER
Problem
Icemaker is not
making enough ice
(continued).
Dispensing water
slowly.
Possible Causes
Solutions
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent
the unit from maintaining the set temperature.
Lowering the refrigerator temperature can help,
as well as not opening the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice
production will be affected. See the Doors will
not close completely or pop open section in
Parts & Features Troubleshooting for more
information.
The temperature setting for the freezer
is too warm.
The recommended temperature for the freezer
compartment for normal ice production is
0°F. If the freezer temperature is warmer,
ice production will be affected.
Water filter has been exhausted.
It is recommended that you replace the water
filter:
•Approximately every six months.
•When the water er indicator turns on.
•When the water dispenser output decreases.
•When the ice cubes are smaller than normal.
Reverse osmosis filtration system is used. Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber.
The water pressure must be between 20 and 120
Low house water supply pressure.
psi or 0,14 and 0,83 Mpa on models without a
water filter and between 40 and 120 psi or 0,28
Mpa and 0,83 MPa on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Refrigerator was recently installed or It may take up to 24 hours for each compartment
icemaker recently connected.
to reach the desired temperature and for the
icemaker to begin making ice.
Icemaker is not
making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF switch and confirm
that it is in the ON (I) position.
The ice detecting sensor is obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for
proper operation.
The refrigerator is not connected to a Connect refrigerator to the water supply and turn
water supply or the supply shutoff valve the water shutoff valve fully open.
is not turned on.
Icemaker shutoff (arm or sensor)
obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If your
icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis water filtration system Reverse osmosis filtration systems can reduce
is connected to your cold water supply.
the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)
34
TROUBLESHOOTING
GUIDE
TROUBLESHOOTING
GUIDE
Problem
Icemaker is not
making ice.
Possible Causes
Solutions
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF switch and confirm
that it is in the ON (I) position.
The ice detecting sensor is obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for
proper operation.
The refrigerator is not connected to a
Connect refrigerator to the water supply and turn
water supply or the supply shutoff valve is the water shutoff valve fully open.
not turned on.
Icemaker shutoff (arm or sensor)
obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If your
icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis water filtration system Reverse osmosis filtration systems can reduce
is connected to your cold water supply.
the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)
New installation or water line recently
connected.
The dispenser panel is locked.
The dispenser is not set for water
dispensing.
Not dispensing
water.
Dispense 2.5 gallons (9 liters) of water (flush for
approximately 5 minutes) to remove trapped
air and contaminates from the system.
Do not dispense the entire 2.5 gallon (9 liters)
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.
Press and hold the Control Lock button for
three seconds to unlock the control panel and
dispenser.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Ice/Water Select button on
the control panel.
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator
closed properly.
doors are left open.
Water filter has been recently removed or After the water filter is replaced, dispense 2.5
replaced.
gallons of water (flush for approximately
5 minutes) to remove trapped air and
contaminates from the system. Do not dispense
the entire 2.5 gallon (9 liters) amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60
seconds OFF.
Tubing connecting refrigerator to house The tubing can kink when the refrigerator is
supply valve is kinked.
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
The house water supply is not connected, Connect refrigerator to the water supply and turn
the valve is not turned on fully, or the the water shutoff valve fully open.
valve is clogged.
If the problem persists, it may be necessary to
contact a plumber.
35
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Solutions
Water supply contains minerals such as
sulfur.
A water filter may need to be installed to
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals /
odor / taste in all water supplies.
Icemaker was recently installed.
Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice has been stored for too long.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
Ice has bad taste
or odor.
The food has not been stored properly in Rewrap the food. Odors may migrate to the ice if
either compartment.
food is not wrapped properly.
The interior of the refrigerator needs to
be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be cleaned. Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Dispensing warm
water.
Refrigerator was recently installed.
Allow 24 hours after installation for the water
storage tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specific model, the water
storage capacity will range from approximately
10 to 30 oz (0,3 to 0,9 liters).
Dispenser has not been used for several If the dispenser has not been used for several
hours.
hours, the first glass dispensed may be warm.
Discard the first 10 oz (0,3 liters).
Refrigerator is connected to the hot Make sure that the refrigerator is connected to a
water supply.
cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
Water supply contains minerals such as A water filter may need to be installed to
sulfur.
eliminate taste and odor problems.
Water filter has been exhausted.
It is recommended that you replace the water
filter:
•Approximately every 6 months.
•When the water er indicator turns on.
•When the water dispenser output decreases.
•When the ice cubes are smaller than normal.
Refrigerator was recently installed.
Dispense 2.5 gallons (9 liters) of water (flush for
approximately 5 minutes) to remove trapped
air and contaminates from the system.
Do not dispense the entire 2.5 gallon (9 liters)
amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
Icemaker shutoff (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.
Water has bad
taste or odor.
Icemaker is
making too much
ice.
36
TROUBLESHOOTING
GUIDE
TROUBLESHOOTING
GUIDE
NOISE
Problem
Clicking
Rattling
Whooshing
Possible Causes
Solutions
The defrost control will click when the
Normal Operation
automatic defrost cycle begins and ends.
The thermostat control (or refrigerator
control on some models) will also click
when cycling on and off.
Rattling noises may come from the flow
of refrigerant, the water line on the back
of the unit, or items stored on top of or
around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on the
floor.
Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.
Refrigerator with linear compressor was
jarred while running.
Normal Operation
Evaporator fan motor is circulating air
through the refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the condenser by Normal Operation
the condenser fan.
Gurgling
Refrigerant flowing through the cooling Normal Operation
system.
Popping
Contraction and expansion of the inside Normal Operation
walls due to changes in temperature.
Sizzling
Water dripping on the defrost heater
during a defrost cycle.
Vibrating
Dripping
Normal Operation
If the side or back of the refrigerator is To eliminate the noise, make sure that the sides
touching a cabinet or wall, some of the and back cannot vibrate against any wall or
normal vibrations may make an audible cabinet.
sound.
Water running into the drain pan during Normal Operation
the defrost cycle.
Your refrigerator is designed to run
more efficiently to keep your food items
at the desired temperature. The high
Pulsating or High- efficiency compressor may cause your
new refrigerator to run longer than
Pitched Sound
your old one, but it is still more energy
efficient than previous models. While
the refrigerator is running, it is normal to
hear a pulsating or high-pitched sound.
37
Normal Operation
TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem
Possible Causes
Solutions
Food packages are blocking the door
open.
Doors will not
close correctly or
pop open.
Ice bin, crisper cover, pans, shelves, door Push bins all the way in and put crisper cover,
bins, or baskets are out of position.
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator
section for more information.
The doors were removed during product
installation and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Doors are difficult Door was recently closed.
to open.
Refrigerator
wobbles or seems
unstable.
Lights do not
work.
Rearrange food containers to clear the door and
door shelves.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Leveling legs are not adjusted properly.
Refer to the Leveling and Door Alignment
section.
Floor is not level.
It may be necessary to add shims under the
leveling legs or rollers to complete installation.
LED interior lighting failure.
The refrigerator compartment lamp is LED
interior lighting, and service should be
performed by a qualified technician. Refer to
the Light Bulb Replacement section.
The refrigerator is located near a fire
Make sure that the refrigerator is not located
near a fire source, such as a fireplace, chimney
or candle.
The interior of
source, such as a fireplace, chimney
the refrigerator is or candle.
covered with dust
or soot.
38
WARRANTY
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
WARRANTY PERIOD
Sealed System
(Condenser, Dryer, Connecting Tube, Refrigerant and
Evaporator)
Refrigerator
Linear Compressor
One (1) year from the date One (1) year from the date Seven (7) years from Ten (10) years from the date of
of original retail purchase. of original retail purchase. the date of original retail original retail purchase.
purchase.
Parts and Labor
(internal/functional
only)
parts
Parts and Labor
Parts only
Part only
(Consumer will be charged (Consumer will be charged for
for labor)
labor)
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion
or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from
state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the
product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen
water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the product in a
corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and
vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
7. Damage or failure caused by unauthorized modification
or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.
8. Damage or failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.
9. Damage caused by transportation and handling,
including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800243-0000).
10. Damage or missing items to any display, open box,
discounted, or refurbished product.
11. Products with original serial numbers that have been
removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility
expenses.
13. Replacement of light bulbs, filters, or any consumable
parts.
14. Repairs when your product is used in other than normal
and usual household use (e.g. commercial use, offices,
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.
15. Costs associated with removal of your product from your
home for repairs.
16. The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and
other parts besides those that were originally included
with this particular model.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance,
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama
35813
ATTN: CIC
39
Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
WARRANTY
LG ELECTRONICS CANADA, INC.
LG REFRIGERATOR LIMITED WARRANTY - Canada
WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during
the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.
WARRANTY PERIOD: (Note: If the original date of purchase can not be verified,
the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator/Freezer
Sealed System
(Condenser, Dryer, Connecting Tube, Refrigerant and
Evaporator)
Linear Compressor
One (1) year from the date of
original retail purchase.
One (1) year from the date
of original retail purchase.
Seven (7) years from the date
of original retail purchase.
Ten (10) years from the date of
original retail purchase.
Parts and Labor
(internal/functional
only)
Parts and Labor
Parts only
(Consumer will be charged
for labor)
Part only
(Consumer will be charged for
labor)
parts
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR
DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR
OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary
from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of
this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the product;
instruct the customer on operation of the product; repair or
replace fuses or correct wiring or plumbing, or correction of
unauthorized repairs/installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water
pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
4. Damage resulting from operating the product in a corrosive
atmosphere or contrary to the instructions outlined in the
product owner’s manual.
5. Damage to the product caused by accidents, pests and vermin,
lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes use of parts not
approved or specified by LG.
7. Damage or failure caused by unauthorized modification or
alteration, or if it is used for other than the intended purpose, or
any water leakage where the unit was not properly installed.
8. Damage or failure caused by incorrect electrical current, voltage,
or plumbing codes, commercial or industrial use, or use of
accessories, components, or consumable cleaning products that
are not approved by LG.
9. Damage caused by transportation and handling, including
scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in
materials or workmanship and is reported within one (1) week of
delivery (Call: 1-800-243-0000).
10. Damage or missing items to any display, open box, discounted,
or refurbished product.
11. Products with original serial numbers that have been removed,
altered, or can not be readily determined. Model and Serial
numbers, along with original retail sales receipt, are required for
warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your product is used in other than normal
and usual household use (e.g. commercial use, offices, and
recreational facilities) or contrary to the instructions outlined in
the product owner’s manual.
15. Costs associated with removal of your product from your home
for repairs.
16. The removal and reinstallation of the product if it is installed in
an inaccessible location or is not installed in accordance with
published installation instructions, including LG’s owner’s and
installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and other
parts besides those that were originally included with this
particular model.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Write your warranty information below:
For complete warranty details and
customer assistance, please call or visit
our website: Call 1-888-542-2623 (24 hours
a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at www.lg.com
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
40
SMART DIAGNOSIS
SMART DIAGNOSIS
(In some models).
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service center.
This gives you the capability of speaking directly
to our trained specialists. The specialist records
the data transmitted from your machine and
uses it to analyze the issue, providing a fast and
effective diagnosis.
4. Press and hold the Freezer Temperature
button for three seconds while continuing to
hold your phone to the speaker.
If you experience problems with your refrigerator, call 1-800-243-0000. Only use the Smart
Diagnosis feature when instructed to do so by
the LG call center agent. The transmission
sounds that you will hear are normal and sound
similar to a fax machine.
Door
Alarm
Lock
Light
Freezer
Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If your
refrigerator is unable to turn on, then troubleshooting must be done without using Smart
Diagnosis.
Door
Alarm
Lock
Hold 3sec.
Light
Refrigerator
Express
Freeze
Water Filter
Hold 3sec.
Hold 3sec.
Freezer
Refrigerator
Express
Freeze
Water Filter
Hold 3sec.
5. After you hear three beeps, release the Freezer Temperature button.
Using Smart Diagnosis
6. Keep the phone in place until the tone transmission has finished. This takes about 15
seconds, and the display will count down the
time. Once the countdown is over and the
tones have stopped, resume your conversation
with the specialist, who will then be able to
assist you in using the information transmitted
for analysis.
First, call 1-800-243-0000. Only use the Smart
Diagnosis feature when instructed to do so by
the LG call center agent.
1. Lock the display. To lock the display, press and
hold the Lock button for three seconds. (If the
display has been locked for over five minutes,
you must deactivate the lock and then ractive it.)
NOTE
Door
Alarm
Lock
Light
Freezer
Refrigerator
For best results, do not move the phone while the
tones are being transmitted.
If the call center agent is not able to get an
accurate recording of the data, you may be asked
to try again.
Express
Freeze
Water Filter
Hold 3sec.
Hold 3sec.
Door
Alarm
Lock
Light
Freezer
Refrigerator
Hold 3sec.
Express
Freeze
Water Filter
Hold 3sec.
3. Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge of
the refrigerator door, when instructed to do so
by the call center.
41
LG Customer Information Center
1-800-243-0000
1-888-865-3026
1-888-542-2623
USA, Consumer User
USA, Commercial User
CANADA
Register your Product Online!
www.lg.com
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