Hisense RB403N4EW1 fridge-freezer

Hisense RB403N4EW1 fridge-freezer
Brief introduction……………………….2
Important safety instructions…………2
Installing your new appliance………...4
Description of the appliance………….9
Display controls……………………...11
Using your appliance…………………13
Helpful hints and tips……………… 14
Cleaning and care……………………15
Disposal of the appliance……………18
CE notice
This product has been determined to be in compliance with the Low Voltage
Directive(2006/95/EC),the Electromagnetic Compatibility Directive(2004/108/EC)and
the Eco-Design Directive(2009/125/EC) implemented by Regulation(EC) No
643/2009 of the European Union
Brief introduction
Thank you for your choosing our
products. We are sure you will find
your new appliance a pleasure to use.
Before you use the appliance, we
recommend that you read through
these instructions carefully, which
provides details about its usage and
● Please ensure that all people using
this appliance are familiar with its
operations and safety features. It is
important that you install the appliance
correctly and pay attention to the safety
instructions carefully.
● We recommend that you keep this
user's manual with the appliance for
future reference and retain it to any
future users
This appliance is intended to be used
in household and similar applications
such as:
-Staff kitchen- areas in shops, offices
and other working environments;
-Farmhouses by clients in hotels,
motels and other residential types of
-Bed and breakfast type of
● If you feel that the appliance is not
operating correctly, please check the
Troubleshooting page for assistance. If
still in doubt contact the customer
service help line for assistance or to
arrange a call out by an authorized
service engineer.
Important safety instructions
General safety and daily use
It is important to use your
appliance safely. We
recommend that you follow the
guidelines below.
Store any food in accordance with the
storage instructions from the
Don't use mechanical devices or any
other means to speed up the defrosting
process, unless they are approved by
the manufacturer.
Don't try to repair the appliance
yourself. It is dangerous to alter the
specifications or modify this product in
any way. Any damage to the cord may
cause short circuit, fire or electric
● Pay attention not to damage the
tubing of the refrigerant circuit.
● Don't place too much food directly
against the air outlet on the rear wall of
both the refrigerator and freezer
compartment, as it affects sufficient air
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● Don't
place hot items near the plastic
components of this appliance.
Frozen food must not be refrozen once
it has been thawed out.
● Don't store bottled or canned drinks
(especially carbonated drinks) in the
freezer compartment. Bottles and cans
may explode.
● Do not consume ice popsicles or ice
cubes straight from the freezer as this
can cause freezer burn to the mouth
and lips.
●To avoid items falling and causing
injury or damage to the appliance, do
not overload the door racks or put too
much food in the crisper drawers.
Safety for children and infirm persons
This appliance can be used by
children aged from 8 years old
above and persons with reduced
physical, sensory or mental
capabilities, or lack of experience and
knowledge, If they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.
Children shall not play with the
appliance.Cleaning and user
maintenance shall not be made by
children without supervision.
Keep all packaging away from
children to avoid risk of suffocation.
● Protect children from being scalded
by touching the very hot compressor at
the rear bottom of appliance
● Don't place items on top of the
appliance as this could cause injury
should they fall off.
● Never allow children to play with the
appliance by hanging or standing over
or on the doors, racks, shelves and
drawers etc.
Safety about electricity
To avoid the risks that are
always present when using an
electric appliance, we recommend that
you pay more attention to the
instructions about electricity below.
● Keep
ventilation openings
clear of
● Unpack
the appliance and check
through the appliance. Should any
damage be evident, don't plug in the
appliance but contact the shop
immediately from which you purchased
it. Keep all packing materials in this
● We recommend that you wait for 4
hours before connecting the appliance
to allow the refrigerant to flow back into
the compressor.
● The appliance must be applied with
single phase alternating current of
220~240V/50Hz. If the voltage
fluctuates exceeding the upper limit,
A.C. automatic voltage regulator of
more than 350W should be applied to
the refrigerator for safety use.
● The mains plug must be accessible
when the appliance is installed.
● This appliance must be earthed.
-This appliance is fitted with a fused
plug in accordance with local
standard. The fused plug should be
suitable for use in all houses fitted
with sockets in accordance with
current specifications.
-If the fitted plug is not suitable for
your socket outlets, it should be cut
off and carefully disposed of. To avoid
a possible shock hazard, do not insert
the discarded plug into a socket. If in
doubt contact a qualified, registered
● Do not use extension cords or
multiple sockets which could cause
overloading of wiring circuits and could
cause a fire.
Always plug your appliance into its
own individual electrical socket which
has a voltage rating that matched the
rating plate.
● Make sure that the plug is not
squashed or damaged. Otherwise, it
may cause short circuit, electric shock
or overheat and even cause a fire.
● Do not insert the mains plug if the
socket is loose, there is a risk of
electric shock or fire.
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Switch off the appliance and
disconnect it from the mains power
before you clean or move it.
●Never unplug the appliance by pulling
on the electrical cord. Always grip the
plug firmly and pull straight out from
the socket to prevent damaging the
power cord.
● Do not operate the appliance without
the light cover of interior lighting.
● Any electrical component must be
replaced or repaired by a qualified
electrician or authorized service
engineer. Only genuine spares should
be used.
●Do not use electrical appliances such
as ice cream makers inside the food
storage compartments of the
appliance, unless they are approved
by the manufacturer.
● Do not look direct into the LED light
located in the refrigerator compartment
with optical instruments to avoid eye
injuries. If it is not functioning correctly,
consult a qualified, registered
electrician or replace it in accordance
with the “cleaning and care” chapter.
The refrigerant and risk of fire
in the refrigerant circuit. Check the
compressor label on the rear of the
appliance to see which refrigerant is
used for your appliance.
● If the appliance contains iso-butane
(R600a) refrigerant, which is
environmentally friendly but flammable,
ensure that tubing of the refrigerant
circuit is not damaged during
transportation and installation to avoid
risk of fire caused by leaking
● Keep burning candles, lamps and
other items with naked flames and
sources of ignition away from the
appliance and ventilate the room
thoroughly to avoid the risk of fire and
eye injury should any leakage of
refrigerant (R600a) exist.
● Do not store products which contain
flammable propellants (e.g. spray
cans) or explosive substances in the
●The room space must be at least 1m³
per 8g of refrigerant (R600a). The
amount of refrigerant in your appliance
is indicated on the rating plate inside.
The appliance contains a
small quantity of refrigerant
(R600a or R134a)
Installing your new appliance
In order to improve efficiency
of the cooling system and save
energy, it is necessary to maintain
good ventilation around the appliance
for the dissipation of heat. For this
reason, sufficient clear space should
be available around the refrigerator.
Suggest :It is advisable for there to be
at least 75mm of space from the back
to the wall, at least 100mm from its
top,at last 100mm from its side to the
wall and a clear space in front to allow
the doors to open 135°. As shown in
following diagrams.
Before using the appliance for the first
time, you should be informed of the
following tips.
Ventilation of appliance
● This
appliance performs well within
the climate class showed in the table
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It may not work properly if being left at
a temperature above or below the
indicated range for a long period.
Climate class
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
your appliance in a dry place to
avoid high moisture.
● Keep the appliance out of direct
sunlight, rain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.
Leveling of appliance
● For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. You can adjust
them manually by hand or by using a
suitable spanner.
● To allow the doors to self-close, tilt
the top backwards by about 10mm.
8mm socket wrench
Cross-shaped screwdriver
Thin-blade screwdriver
8mm wrench
Note: Before you start lay the
refrigerator on its back in order to
gain access to the base, you should
rest it on soft foam packaging or
similar material to avoid damaging
the backboard of the refrigerator. To
reverse the door, the following steps
are generally recommended.
1. Stand the refrigerator upright.
Open the upper door to take out all
door racks (to avoid racks damaged)
and then close the door.
Door racks
Reversing the door
The side at which the door opens can
be changed, from the right side (as
supplied) to the left side, if the
installation site requires.
Warning! When reversing the door, the
appliance must not be connected to
the mains. Ensure that the plug is
removed from the mains socket..
Tools you will need
2. Open part ①
on top of the
refrigerator body from right side and
then take down part ③ and part ④ on
the upper door in the same way. Take
down part ② and put it back to the
plastic bag.
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①Upper cover
②Upper hinge cover (right)
③Upper cover of upper door
④Corner cover
another part②(in the plastic bag)to the
left side with screws③ .Put part② just
detached back to plastic bag.
① Door holder
② Stop block
③ Self-tapping screws
3. Take down the corner cover.
4. Remove the screws ① ,
remove part②.
6. Loose screws used to fix the middle
hinge and remove middle hinge. Then
remove the lower door.
① Special flange self-tapping
② part
Note: Please hold the upper door by hand
during step 4 to prevent door dropping.
5. Remove the upper door and place it
on a smooth surface with its panel
upwards. Loose screws③, detach part
② and part ①then install part ①and
7. Place the lower door on a smooth
surface with its panel upwards. Loose
screws③ , detach part② and part
① .Turn part① by 180°and then install
① and part② to corresponding position
on left side together with screws③.
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10. Screw out lower hinge, change it to
the near hole site, and then screw up
and mount washer.
① Door holder
② Stop block
③ Self-tapping screws
11.Just remount to the step 9,change
part①to left and part②to right and then
fix them with screws④ . Finally install
Lower hinge part (left)
8. Change screw hole covers on
middle cover plate from left to right (as
shown in figure below).
12. Move the lower door and adjust its
position to align lower hole site and
upper hinge axis. Turn the middle
hinge by 180, change the washer on
the axis to the upper side, adjust the
middle hinge to the appropriate
position and then install it.
Note: washer may
stick to lower door.
9. Place refrigerator flatwise, remove
part③ and then loose screws④ .
Remove part ② and part①.
13. Screw out The upper hinge axis,
turn the upper hinge over and fix axis
on it. Then place it at side for use.
Lower hinge part(right)
Front foot fixed board
Adjustable bottom feet part
Self-tapping screws
Note: washer may
stick to lower door.
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14. Move the upper door to appropriate
position, adjust part① and upper door,
then fix part① by screws② . (Please
hold upper door by hand when
16.Reverse part① by 180°and install it
onto the right corner of upper door,
then mount part②. (both of which are
taken down in step 2)
17. install part① , and then install
15. Install part the upper hinge
cover(which is in the plastic bag).
18. Open the upper door, mount door
racks and then close it.
upper hing e cover(left )
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Description of the appliance
2.Display board part
3.KED light
4.Glass shelf
5.Crisper cover
6.Fruit and vegetables crisper
7.Upper freezer drawer
8.Upper freezer glass shelf
9.Middle freezer drawer(huge box)
10.Middle freezer glass shelf
11.Lower freezer drawer
12.Adjustable bottom feet
13.Fridge door
14.Egg tray(in the shelf)
15.Middle fridge door shelf
16.Lower fridge door shelf
17.Fridge door seal
18.Freezer door seal
19.Freezer door
View of the appliance
Note: Due to unceasing modification of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and using methods
remain the same. To get more space in the freezer, you can remove drawers
(except lower freezer drawer),installtion bracket and integrative ice maker/twistable
ice tray.
Note1: RB403N4EW1 for white panels
Note2: RB403N4EY1 for gouache yellow panels
Note3: RB403N4EC1 for imitation stainless panels
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Description of the appliance
2.Display board part
3.KED light
4.Glass shelf
5.Crisper cover
6.Fruit and vegetables crisper
7.Crisper cover of Moisture 0 Cool
8.Moisture 0 Cool
9.Upper freezer drawer
10.Upper freezer glass shelf
11.Middle freezer drawer(huge box)
12.Middle freezer glass shelf
13.Lower freezer drawer
14.Adjustable bottom feet
15.Fridge door
16.Egg tray(in the shelf)
17.Middle fridge door shelf
18.Lower fridge door shelf
19.Fridge door seal
20.Freezer door seal
21.Freezer door
View of the appliance
Note: Due to unceasing modification of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and using methods
remain the same. To get more space in the freezer, you can remove drawers
(except lower freezer drawer),installtion bracket and integrative ice maker/twistable
ice tray.
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Display controls
Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the
backlighting of the icons on display panel starts working. If no buttons have been
pressed and the doors are closed, the backlighting will turn off.
Controlling the temperature
We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set
to 4°C and the freezer to -18°C. If you
want to change the temperature, follow
the instructions below.
Caution! When you set a temperature,
you set an average temperature for
the whole refrigerator cabinet.
Te m p e r a t u r e s i n s i d e e a c h
compartment may vary from the
temperature values displayed on the
panel, depending on how much food
you store and where you place them.
Ambient temperature may also affect
the actual temperature inside the
1. Fridge
Press the middle part of
button to
set fridge temperature between 2℃
and 8℃ as needed, and control panel
will display corresponding figures
according to the following sequence.
2. Freezer
Press the middle part of
button to
set fridge temperature between -16℃
and -24℃ as needed, and control
panel will display corresponding
figures according to the following
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3. Super Freeze
4. Holiday
Super Freeze will quickly
lower the temperature
within the freezer so food
will freeze vitamins and
nutrients of fresh food and keep food
fresh longer.
●Press the middle part of
button for
3 seconds to activate the super freeze
function. The light
will come on.
● In case of the maximum amount of
food to be frozen, please wait about 24
● Super freeze automatically switches
off after 26 hours .
● When super freeze function is on you
can switch off super freeze function by
pressing the middle part of
and the freezer temperature setting will
revert back to the previous setting.
If you are going to be away
for a long period of time,
you can activate this
function by pressing the
middle part of
button for 3 seconds
until the light
comes on.
● When the holiday function is
activated, the temperature of the
refrigerator is automatically switched to
15℃ to minimize the energy
consumption.Important! Do not store
any food in the fridge during this time.
● When the holiday function is on, you
can switch it off by pressing the middle
part of
button. The fridge
temperature setting will revert back to
the previous setting.
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Using your appliance
You appliance has the accessories as the "Description of the appliance”showed in
general, with this part instruction you can have the right way to use them.
Door rack
is suitable for the storage of eggs,
canned liquid, bottled drinks and
packed food, etc. Do not place too
many heavy things in the racks
● The middle door shelf can be placed
at different heights according to your
requirements. Please take food out of
the shelf before lifting vertically to
● It
Note: There are egg trays in the upper
shelf and bottle holder in the lower
Shelf in Refrigerator chamber
● There are shelves in refrigerator
chamber, and they can be taken out to
be cleaned.
Crisper cover
It is for controlling the temperature of
the crisper and avoiding the vegetable
losing moisture.
Crisper of refrigerator chamber
It is suitable for the storage of fruits
and vegetable.
Moisture 0 Cool
(only applicable to RB403N4EC2)
The temperature there is about 2-3℃
lower than that in the refrigerator
It is used to store fish, meat and other
erodible food.
Note: When selecting the Super
Freeze function, ensure there is no
bottled or canned liquid which could
explode caused by volume expanding.
Freezer Drawer
It is used to store food which needs to
be frozen, including meat, fish, ice
cream, etc.
Folded shelf
It is made up of fixed part and
flexible part.
● It can be adjusted and folded to
achieve different storage volume as
you need. See the picture below:
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Helpful hints and tips
Energy saving tips
We recommend that you follow the tips
below to save energy.
● Try to avoid keeping the door open
for long periods in order to conserve
● Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc)
● Don't set the temperature colder than
● Don't store warm food or evaporating
liquid in the appliance.
● Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
● If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.
Hints for fresh food refrigeration
●Do not place hot food directly into the
refrigerator or freezer, the internal
temperature will increase resulting in
the compressor having to work harder
and will consume more energy.
● Do cover or wrap the food,
particularly if it has a strong flavor.
●Place food properly so that air can
circulate freely around it.
Hints for refrigeration
● Meat (All Types) Wrap in polythene
food: wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.
● Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.
● Fruit
and vegetables:
They should be stored in the special
drawer provided.
● Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
film wrap.
Should have a lid and be stored in the
door racks.
Hints for freezing
●When first starting-up or after a period
out of use, let the appliance run at
least 2 hours on the higher settings
before putting food in the
● Prepare food in small portions to
enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
●Wrap up the food in aluminum foil or
polyethylene food wraps which are
●Do not allow fresh,unfrozen food to
touch the food which is already frozen
to avoid temperature rise of the latter.
● Iced
products, if consumed
immediately after removal from the
freezer compartment, will probably
cause frost burns to the skin.
It is recommended to label and date
each frozen package in order to keep
track of the storage time.
Hints for the storage of frozen food
● Ensure that frozen food has been
stored correctly by the food retailer
● Once defrosted,food will deteriorate
rapidly and should not be re-frozen. Do
not exceed the storage period
indicated by the food manufacturer.
● Milk
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Switching off your appliance
If the appliance needs to be switched
off for an extended period, the
following steps should be taken
prevent mould on the appliance.
1. Remove all food.
2. Remove the power plug from the
mains socket.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged
open slightly to allow air to circulate.
Cleaning and care
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly at least every two months.
Caution! The appliance must not be
connected to the mains during
cleaning. Danger of electrical shock!
Before cleaning switch the appliance
off and remove the plug from the
mains socket.
Exterior cleaning
To maintain good appearance of your
appliance, you should clean it
-Wipe the digital panel and display
panel with a clean, soft cloth.
-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.
-Clean the doors, handles and cabinet
surfaces with a mild detergent and
then wiped dry with a soft cloth.
-Don't use sharp objects as they are
likely to scratch the surface.
-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.
Interior cleaning
You should clean the appliance interior
regularly. It will be easier to clean when
food stocks are low. Wipe the inside of
the fridge freezer with a weak solution
of bicarbonate of soda, and then rinse
with warm water using a wrung-out
sponge or cloth. Wipe completely dry
before replacing the shelves and
Thoroughly dry all surfaces and
removable parts.
Although this appliance automatically
defrosts, a layer of frost may occur on
the freezer compartment's interior
walls if the freezer door is opened
frequently or kept open too long. If the
frost is too thick, choose a time when
the supply of food stocks are low and
proceed as follows:
1.Remove existing food and
accessories baskets, unplug the
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.
2. When defrosting is completed, clean
your freezer as described above.
Caution! Don't use sharp objects to
remove frost from the freezer
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.
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Door seals cleaning
Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.
Replacing the LED light:
Warning: The LED light must not be
replaced by the user! If the LED light is
damaged, contact the customer
helpline for assistance. To replace the
LED light, the below steps can be
1. Unplug your appliance.
2. Remove light cover by pushing up
and out.
3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.
4. Replace LED light and snap it
correctly in place.
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks
according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
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Possible cause & Solution
Check whether the power cord is plugged into the power outlet
Check the fuse or circuit of your power supply, replace if
Appliance is not working necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short time after the appliance
is switched on to protect the compressor.
The interior may need to be cleaned
Odours from the
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
●Compressor running noises.
●Air movement noise from the small fan motor in the freezer
compartment or other compartments.
●Gurgling sound similar to water boiling.
●Popping noise during automatic defrosting.
Noise from the
●Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
● Temperature setting is set colder than necessary
● Large quantity of warm food has recently been stored within
The motor runs
the appliance.
●The temperature outside the appliance is too high.
●Doors are kept open too long or too often.
●After your installing the appliance or it has been switched off
for a long time.
Check that the air outlets are not blocked by food and ensure
A layer of frost occurs in food is placed within the appliance to allow sufficient
the compartment
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to cleaning and care chapter.
Temperature inside is
too warm
Temperature inside is
too cold
Doors cant be closed
You may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top
Increase the temperature by following the "Display controls”
Check whether the top of the refrigerator is tilted back by
10-15mm to allow the doors to self close, or if something inside
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Water drips on the floor
The light is not working
is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may
not be properly leveled, or the draining spout ( located
underneath the top of the compressor depot) may not be
properly positioned to direct water into this pan, or the water
spout is blocked. You may need to pull the refrigerator away
from the wall to check the pan and spout.
●The LED light may be damaged. Refer to replace LED lights
in cleaning and care chapter.
●The control system has disabled the lights due to the door
being kept open too long, close and reopens the door to
reactivate the lights.
Disposal of the appliance
It is prohibited to dispose of this appliance as household waste.
Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into
a suitable waste collection container to recycle it.
Before disposal of the appliance
1. Pull out the mains plug from the mains socket.
2. Cut off the power cord and discard with the mains plug
Warning! Refrigerators contain refrigerant and gases in the insulation. Refrigerant and
gases must be disposed of professionally as they may cause eye injuries or ignition.
Ensure that tubing of the refrigerant circuit is not damage prior to proper disposal.
Correct Disposal of this product
This symbol on the product or in its packing indicates that this product may
not be treated as household waste. Instead, it should be taken to the
appropriate waste collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human
health, which could otherwise be caused by the inappropriate waste handling
of this product. For more detailed information about the recycling of this
product, please contact your local council your household waste disposal
service, or the shop where you purchased the product.
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