4-Camera H.264 Security System Installation and

4-Camera H.264 Security System Installation and
4-Camera H.264 Security System
Installation and Setup Guide
Products: SYRF04, SYRF04LCD
SYRF04LCD System Shown with Dome Cameras
PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the
instructions for safety and proper use. Save this manual for future reference.
SYRF04-04LCD_QuickSetup
3/30/11

Operate this device only in environments where the temperature or humidity is within the recommended range. Operation
at extreme temperatures or in very high or low humidity levels may cause electric shock and shorten the life of the
product.

Installation and servicing should be performed by qualified and experienced personnel only. DVR should always remain
OFF during any installation process.

Do not use the camera if fumes, smoke or a strange odor is emitted from the unit, or if it seems to function incorrectly.
Disconnect the power source immediately, and consult your dealer.
CAUTION
CAUTION
CAUTION
LEGAL NOTICE
Supercircuits products are designed to meet safety and performance standards with the use of specific
Supercircuits authorized accessories. Supercircuits disclaims liability associated with the use of non-Supercircuits
authorized accessories.
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
Supercircuits makes no representations concerning the legality of certain product applications such as the
making, transmission, or recording of video and/or audio signals of others without their knowledge and/or
consent. We encourage you to check and comply with all applicable local, state, and federal laws and regulations
before engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to
Google Permissions. Apple, iPhone, iPod touch, and iPad are registered trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Supercircuits, Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.
No part of this document may be reproduced or distributed in any form or by any means without the express written
permission of Supercircuits, Inc.
© 2010, 2011 Supercircuits, Inc. All rights reserved.
11000 N. Mopac Expressway, Building 300, Austin, TX 78759
Sales/Support: 1.800.335.9777 | Fax: 1.866.267.9777
ii
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Table of Contents
SECTION 1
SECTION 2
SECTION 3
SECTION 4
SECTION 5
SECTION 6
SECTION 7
APPENDIX A
Systems Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 About this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started: Unpacking the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 Camera installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1.1 Camera placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1.2 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.2 Install and setup the monitor (SYRF04LCD systems only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 DVR installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.3.1 Controls and connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.3.2 DVR placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.4 Connecting the system together. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.5 Adjusting the camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
DVR Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1 Login to the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Setting system time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.3 Change Admin and User passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.4 Adjusting the video image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.5 Setting up scheduled and automated recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5.1 Setting Motion Detection sensitivity and Mosaic (privacy mask). . . . . . . . . . . . . . . . . . . . . . . 28
Networking Your DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.1 Configure the DVR for access on your home network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
5.1.1 Verify local network connectability with IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.2 Accessing your DVR from the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
KWeye Smartphone App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.1 Installing KWeye. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.1.1 Installing KWeye in iPhone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.1.2 Installing KWeye in Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.2 Set up access to a DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.3 Using KWeye. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Off-loaded Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4-Camera H.264 Security System Setup Guide
1
SECTION 1: SYSTEM OVERVIEW
SECTION 1
Systems Overview
Congratulations on purchasing your 4-Camera H.264 Security System! Your system includes:
•
4–camera networkable digital video recorder (DVR) with a pre-installed 500GB hard drive. The DVR can be configured and
controlled locally, using the operator control panel and mouse or remote control, or across the Internet through the Microsoft®
Internet Explorer® (IE) browse.
The DVR uses state-of-the-art H.264 compression technology to maximize your recording time and optimize your video
quality. H.264 compression saves hard drive space and supports faster data transfer. Data stored in the DVR can easily be offloaded via USB or across your network. (See the User Manual for more information.)
•
Up to 4 cameras. Features of these cameras depend on the models selected.
•
Apple® iPhone®, iPad®, and iPod Touch®, Google Android™, Symbian™, Windows® Mobile, and Blackberry® smartphones apps
that let you monitor your home or business on the go from anywhere
•
Supercircuits LCD 17-5 monitor (with SYRF04LCD systems only)
1.1 About this document
This document is a simplified guide to setting up a basic system. For detailed information about your DVR and camera system, refer
to the DVR User Manual.
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SECTION 2: GETTING STARTED: UNPACKING THE EQUIPMENT
SECTION 2
Getting Started: Unpacking the Equipment
Your system includes:
•
•
•
•
•
•
•
•
•
4 channel H.264 networkable DVR w/ 500GB HD and power adapter (SYRF04-KIT)
Cameras
4 – 60’ video/power extension cables
Power adapter with 5-way splitter
User guides for the DVR, cameras, smartphone applications (on CD), and monitor (if included)
USB mouse
LCD Monitor (LCD17-5, with SYRF04LCD only, not shown)
Mini-CD with smart phone applications
This manual
Remove the equipment from its packaging and place it on a flat, clean surface. Inspect each item. If any visible damage is present,
contact your supplier or Supercircuits for a replacement. Verify that your order is complete.
Cameras
DVR
Remote
Control
Mouse
Power
Adapter
5-way
Splitter
Video/Power
Extension Cables
System components shown with CD33-2 dome cameras
4-Camera H.264 Security System Setup Guide
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SECTION 2: GETTING STARTED: UNPACKING THE EQUIPMENT
What you need
Although each security system installation is different, most require the following items not included with your system
components:
•
•
•
•
4
Tools to install the cameras and route power and video cables
Fasteners to attach the cameras to the mounting surfaces
A display device and cabling to connect to monitor the DVR. The DVR will connect directly to a VGA video monitor, or to a TV
with a BNC to RCA adapter and RCA cable. The display device is usually needed only for system setup. It can be disconnected
when the DVR is networked for access across a LAN or Internet.
Uninterruptible power supply (UPS). This device is used to ensure system stability during voltage surges, sags, and outages. If a
UPS is not available, a power strip with strong surge protection is highly recommended.
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SECTION 3: INSTALLING YOUR SYSTEM
SECTION 3
Installing Your System
This section includes an installation procedure for the CD33-2 dome camera. If you purchased a system with other camera models,
use the documentation included with those cameras for installation setup.
3.1 Camera installation
Your CD33-2 camera is a precision instrument that will provide years of quality service when used properly. Included with each
camera is a 60’ video and power cable.
Video 75 Ohm
Drop Cable
Base
12 V DC
Housing Bezel
Turret Style
Camera Housing
Camera Lens
IR LEDs
3.1.1 Camera placement
Plan your camera installation carefully. Identify the locations where cameras will provide the best coverage, considering:
•
•
•
Field of view – Cameras must be positioned so they can effectively view the entire area that must be monitored, and in a
location that makes tampering with it difficult.
Lighting – Direct sunlight shining on the camera lens or bright reflections from shiny objects in the field of view can diminish
video quality and camera performance. Mount the camera in shaded areas, if possible, or where these influences can be
minimized.
Ease of installation – Must be able to install the camera at the location, considering mounting hardware requirements,
temperature, dust, moisture, etc.
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
About weatherproof cameras
Weatherproof cameras can be mounted in any open area, such as on a telephone pole or on the side of a building. However, for best
results, we recommend you mount your cameras in a sheltered area, such as under the eave or roof of a building. Point the camera
in the direction you wish to observe. When routing cable near the camera, allow enough slack to form a U-shaped “drip loop” if it is
exposed to moisture or rain water. A drip loop helps to direct water, that accumulates on the cable, away from the camera.
Drop
Cable
Drip Loop
NOTE
Cable connections are not weatherproof.
Video/power cables can be run almost anywhere, and are frequently routed through attics or above drop/acoustic ceilings because
of the ease of installation. For added security, we recommend you run your cables in areas with limited access to prevent tampering.
Avoid running the cable near high voltage appliances such as fluorescent lighting. Electrical noise and magnetic fields produced by
these devices may affect video signal quality.
A 60’ video/power cable is shipped with every camera in your system. 100’ and custom-length cables are also available from
Supercircuits.
3.1.2 Mounting
1. Separate the base from the rest of the camera assembly by unscrewing the housing bezel.
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SECTION 3: INSTALLING YOUR SYSTEM
Removal of housing bezel
2. Determine where the camera will be mounted.
3. Using the base as a template, mark the location of the four mounting screw holes.
Mounting Screw Hole
Camera base
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
4. Drill mounting screw holes into the mounting surface.
a. If the mounting surface is a soft material, such as a drywall, use a 3/16” bit to drill the mounting holes. Use a hammer to
tap the wall inserts provided into each hole until they are flush with the surface.
OR
b. If the mounting surface is a very soft material, such as ceiling tile, place a wood block behind the tile. Screws longer than
1” may be required. Drill holes for the mounting screws through the surface and into the wood block.
OR
c. If mounting the camera on a harder surface, such as wood, drill the mounting screw holes with a 3/32” bit.
5. Determine the cable routing. If the cable is to be routed through a hole in the mounting location within the coverage of the
base, perform the following steps. If the cable will be routed through a cable guide in the base, skip to step 9.
Cable Guide in Base
6. Drill a 3/4” hole through the mounting surface at the center of the base.
7. Use a #2 Phillips screwdriver to mount the base with the provided screws.
8. With the camera in the camera housing, route the drop cable through the 3/4” hole until the camera housing is fitted onto the
base. Place the housing bezel over the camera housing and screw it onto the base until the camera and camera housing are
held in place. Skip to step 12.
9. Set the camera on the base with the camera cable pressed into one of the cable guides of the base. Allow some slack in the
cable within the base to allow for camera positioning later.
10. Use a #2 Phillips screwdriver to mount the base with the provided screws.
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SECTION 3: INSTALLING YOUR SYSTEM
Tighten housing bezel
11. Without allowing the camera to hang by the drop cable, place the camera housing with the housing bezel over the camera and
fit it onto the base. Screw the housing bezel onto the base until the camera and camera housing are held in place.
12. Attach the BNC video/power cable to the camera cable as required.

CAUTION
Notice that power connectors on the BNC video/power cable are different at each end!
Power
Extension
Cable
Camera
Drop Cable
Lock Ring
Video
Cable attachment
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
3.2 Install and setup the monitor (SYRF04LCD systems only)
The SYRF04LCD system includes the LCD17-5 monitor. If you did not purchase this monitor, setup your system monitor at this time,
then continue at subsection 3.3.
1. Find the monitor assembly and base. Use the screw provided to attach the base to the monitor support bracket. The screw may
be attached to the underside of the monitor support bracket or in the base.
Support
Bracket
Base
Screw
2. Attach the VGA cable provided with the monitor to the VGA input connector on the lower back side of the monitor.
Inputs on the lower back side of monitor
3. Attach the other end of the VGA cable to the Main OUT (VGA) connector on the back of the DVR.
4. Attach the power cable to the monitor and plug it into a grounded power outlet.
5. Press the Power button to power on the monitor. The Power button is located in the control panel on the right side of the
monitor.
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SECTION 3: INSTALLING YOUR SYSTEM
SOURCE
Move up in menu
Move down in menu
Move right in menu
or volume up
Move left in menu
or volume down
MENU (open/close)
Power
Audio output
Monitor control panel
6. Press the SOURCE button on the monitor control panel to open the video source menu. Use the p and q buttons on the
control panel to highlight PC, and then press the MENU button to select that interface. An indication will appear on the screen
confirming your selection.
7. Power off the monitor using the Power button on the control panel.
3.3 DVR installation
Your DVR is an advanced network video recorder that includes many features not covered in this guide. Please refer to the DVR User
Manual for additional information.
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
3.3.1 Controls and connectors
DVR Front Panel
CH1 .. CH4
Camera Select
Single/Multi Camera
Display Toggle
Menu
Escape
Enter
Record
Pan/Tilt/Zoom
Control
Backup
Play/Pause
Button
Usage
o/
Toggles between single camera, multi-camera display.
CH1 .. CH4
Used to select the camera on channel 1, 2, 3, or 4.
Enter
Press to confirm a menu choice.
Infrared Sensor
Sensor for the remote control.
MENU
Opens the main menu window
ESC
Press to exit any active window.
REC
Use to start and stop manual recording.
BACKUP
Opens a video search and playback menu.
u/II
When a recorded file is selected, press this button to play. then press it again to pause playback.
PTZ
Used for pan/tilt/zoom control of cameras with this feature.
tqpu
12
Use these buttons to navigate through the menu system. Generally, use the t u buttons to move to
selection boxes, and use the q p to select submenu parameters.
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Infrared
Sensor
tqpu Menu
Navigation
Buttons
SECTION 3: INSTALLING YOUR SYSTEM
DVR Backpanel
IN1 - IN4
Audio In
USB
CH1 - CH4
Video In
Audio Out
Main Out
(BNC)
Main Out
(VGA)
LAN
Power
Alarm In/Out,
RS422/RS485
Connections
Power DC 12V
Connector
Usage
USB - MOUSE
Use these USB ports to connect a mouse, or a backup device such as a flash drive or DVD recorder.
AUDIO OUT
Audio output from channel AUDIO IN channels 1, 2, 3, or 4.
IN1 .. IN4 AUDIO IN
RCA audio input to audio channels 1, 2, 3, and 4.
CH1 .. CH4 VIDEO IN
BNC video input to video channels 1, 2, 3, and 4.
MAIN OUT
BNC composite video output to display device (75Ω, 1V p-p).
MAIN OUT VGA
Standard VGA output to a display device, such as a computer monitor.
LAN
Standard RJ45 Ethernet 10BaseT, 100BaseT port with auto detect.
ALARM IN, ALARM OUT,
RS422 RS485
Use these connectors to attach external sensor devices, alarm reporting devices, and devices with an RS422 or RS485 control
interface, such as PTZ cameras. See the DVR Uer Manual for more information.
DC 12V
Connect to 12 VDC power adapter.
POWER
Power switch to turn the unit on and off.
3.3.2 DVR placement
Your monitoring and recording equipment is central to constant surveillance and the reliable capture of video evidence. Supercircuits
strongly suggests that it be installed in a secure location with access limited to authorized personnel.
DVRs generate heat and should be placed in a ventilated area. A high temperature environment will reduce the life span and
reliability of the equipment. Additionally, the DVR is not weatherproof, so avoid exposure to liquids and excessive dust. Do not place
objects along the sides or behind the DVR that will block airflow through the unit.
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
Uninterruptible power supplies
It is strongly suggested that power to the system be routed through an uninterruptible power supply (UPS). These devices will keep
your security system running through most power outages, in addition to providing excellent surge and sag protection. The UPS
should support your video recorder and all cameras to ensure normal operation during abnormal power conditions.
3.4 Connecting the system together
All connections to the DVR are made on the back of the unit.
Camera
Drop Cable
Video/Power
Extension Cables
VGA Cable
Mouse
To UPS/
120 VAC
Power Adapter
5-Way
Power
Splitter
Typical Interconnection Diagram*
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To 120 VAC
Monitor Power
SECTION 3: INSTALLING YOUR SYSTEM
* NOTE: Power cabling shown in the previous diagram is recommended for systems with CD33‑2 cameras. If you are not installing
CD33-2 cameras, power requirements for your cameras may be different. Refer to the documentation provided with your camera for
specific recommendations.
1. Connect the system mouse to the USB connector labeled MOUSE.
2. Connect the camera video signal cables (BNC connectors) to the VIDEO IN CH1 to CH4 connectors
3. Connect a display device to the DVR. If using a VGA monitor for a display, connect it to the VGA MAIN OUT connector. If using
the BNC MAIN OUT connector to drive a display such as a TV, attach the appropriate cables between the BNC MAIN OUT and
your display device.
4. Connect the 5-way power splitter to the power adapter, then:
a. Connect the lead marked DVR POWER to the DC 12V connector on the DVR backpanel. Ensure that the POWER switch
on the DVR is off.
b. Connect the other leads of the splitter to the mating connectors on the video/power extension cables routed to the
cameras.
5. Connect the power cord to the power adapter and plug it into a standard grounded 120 VAC power source through a UPS or
surge protector.
6. Power on your system monitor.
7. Power on the DVR using the POWER switch on the backpanel. A startup “Loading” screen will appear on the display. After a
few seconds, the screen will change to the camera view screen.
..
Note: The images you see from your cameras may be different from those shown here.
4-Camera H.264 Security System Setup Guide
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SECTION 3: INSTALLING YOUR SYSTEM
3.5 Adjusting the camera
Adjust your camera to produce the best performance:
•
•
16
While observing video from your camera, use the documentation provided to aim the camera at the surveillance target.
Depending on the features of your cameras, other adjustments, such as focus, zoom, aperture, IR level, etc. may also be
available. Make these adjustments under various lighting conditions, if necessary, to yield the best video image overall.
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SECTION 4: DVR SETUP
SECTION 4
DVR Setup
Setting up your DVR includes setting the clock, setting administrator and user account passwords, and setting up scheduled and
automated motion recording.
4.1 Login to the DVR
Initially, two access accounts are provided in your system: Admin and User. With the Admin login, you can make configuration
changes to the system, create user accounts and passwords, and control the privileges assigned to each account. With the factory
default User account login you cannot make configuration changes or create accounts, but can change your own password. The
factory default Admin and User account passwords are:
Admin: User: 888888
666666
To log into the system:
1. Power on the DVR and wait until it advances to the camera view screen. A typical camera view screen is shown below.
Image from
Channel 1
Camera
Status
Bar
2. Right-click the mouse anywhere on the screen except for on the Status bar. An Input Password window will appear.
4-Camera H.264 Security System Setup Guide
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SECTION 4: DVR SETUP
3. Click the t or u icons next to the Admin box to display the account you want to log into. To make configuration changes to
the system, you must login to the Admin account.
4. Using the mouse, click the number buttons to enter the account password. For example, to enter the default Admin password,
888888, click the “8” button six times.
5. Click OK.
4.2 Setting system time
All recorded data is time stamped using the DVR system clock. Therefore, an exact system clock is essential for recording data that
may be used as evidence of a crime. To check and set the system clock:
1. Power on the DVR and wait until it completes initialization.
2. When the camera view screen appears, login to the DVR Admin account.
3. Compare the DVR system date and time shown on the Status Bar with an accurate clock.
System Date and Time
Status Bar
Note: To see an accurate clock, access a reliable Internet time server, such as tf.nist.gov
4. Right-click the mouse anywhere on the screen except on the Status bar. The Status bar will change to a Tools Bar.
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SECTION 4: DVR SETUP
Settings
Manual Record
Record Search
PTZ
Single Channel
Clear Alarm
Four Channel
Position
5. Click the Settings button on the Tool Bar.
6. In the Settings window System tab, move the mouse to highlight the TIME FORMAT option.
7. On the TIME FORMAT line, click the t or u buttons to display (choose) either a 12-Hours or 24-Hours format.
8. Move the mouse to highlight the TIME SETTING line and click the date and time field on the right to open the TIME SETTING
window.
4-Camera H.264 Security System Setup Guide
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SECTION 4: DVR SETUP
9. For each field in the TIME SETTING window, click the p or q icons to increment or decrement the value in the field. When
the current date and time are shown, click OK to reset the clock and close the window.
10. If you are not making additional configuration changes at this time, click the Save icon in the upper right corner of the screen,
then click the Save & Exit button.
4.3 Change Admin and User passwords
Changing the default Admin and User account passwords from their initial (default) value adds security to your system. The
factory default account names and their passwords are:
Admin: User: 888888
666666
To change these passwords:
1. Log into the system as the Admin, then open the Settings menu.
2. In the Settings menu System tab, move the mouse pointer to highlight the Password Setting option.
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SECTION 4: DVR SETUP
3. To change the Admin password, click option field to the right of the PASSWORD SETTING label. The Input old Password
window will open.
4. On the Input old Password window, enter the current Admin password by clicking the number buttons. For instance, to
enter the default Admin password, click the “8” button six times. After entering the password, click OK to continue. The New
Password window will open.
5. In the New Password window, enter a new password using the number buttons. Click OK, then enter the same number in
the Confirm Password window.
6. Click OK again. When the password change is successful, a Change Password successful message will appear. Click OK
again to return to the System tab.
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7. To change the User default password, click option field to the right of the PASSWORD SETTING label as before.
8. In the Input old Password window, click the t or u icons next to the Admin box until User appears. Notice that the
window title will change to New Password.
9. Click the number buttons as before to enter a new User password, then click OK.
10. In the Confirm Password window, reenter the password, then click OK.
11. When the Change Password successful message appears, click OK again to return to System tab.
NOTE
For procedures to add or delete a user account, or change the permissions assigned to a user account, refer to the DVR User
Manual.
12. If you are not making additional configuration changes at this time, click the Save icon in the upper right corner of the screen,
then click the Save & Exit button.
4.4 Adjusting the video image
If necessary, you can adjust the brightness, contrast, hue and saturation traits of the image from your camera using the Video tab
COLOR SETTING controls:
1. Login to the DVR using the Admin account, then open the Settings window.
2. Click the Video tab.
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3. Highlight the CAMERA CH line, then click the t or u icons to display the channel of the camera whose image you want to
adjust.
4. Move the mouse pointer to highlight the COLOR SETTING line.
5. Click the
icon at the right end of the COLOR SETTING line to open the video adjustment screen.
6. For each of the four traits, click the t or u icons to increase or decrease the strength of the trait until the best result is
achieved.
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In the example above, the brightness and contrast was adjusted to produce a crisper image. This setting will be seen as “5 / 7 /
8 / 8” on the COLOR SETTING line.
7. Right click the mouse to return to the Video tab.
8. If necessary, repeat this procedure for the other cameras in the system.
4.5 Setting up scheduled and automated recording
The default (factory) setting for scheduled and automated recording is to record all camera channels, all of the time. Although this
approach ensures that no information is missed, it may consume more hard drive space than is necessary, and make it more difficult
to find data for specific events.
Your DVR includes four recording modes:
•
•
•
•
Common record: Recording is started and stopped in accordance with a preset schedule.
Motion record: Recording is started when motion is detected.
Alarm record: Recording is started when an alarm condition is detected. Refer to the User Manual for detailed information
about connecting alarm sensors to your DVR.
Motion and alarm record: Recording is started when either a motion or an alarm condition is detected.
Your cameras are configured individually for recording mode, quality, frame rate, and whether or not to include audio. To setup the
recording schedule:
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1. Login to the system Admin account, then open the Settings window.
2. Click the Record tab.
3. Move the mouse pointer to highlight the VIDEO CH line. Click the t and u icons to select the channel recording schedule
you want to setup, or select ALL channels.
4. Next, highlight the RECORD QUALITY line. Click the t and u icons to select the channel recording quality you want. The
options are Best (768 kbps), High (640 kbps), Mid (512 kbps), Low (384 kbps), or User-defined with which you can enter
your preferred bitrate.
NOTE
Setting the Record Quality, Frame Rate and Record Resolution to the highest values produces the best quality images, but
rapidly consumes hard drive space, shortening the history of video data directly available in the DVR and requiring more
frequent backups. Usually these options can be set to an intermediate level and still produce a high-quality video capture. Try
different settings to determine the levels that are acceptable for your needs.
5. Highlight the RECORD FRAME RATE line. Click the t and u icons to select either Full (maximum fps), 15, 7, 3, 1, or Userdefined with which you can enter your preferred frame rate.
6. Highlight the RECORD SOURCE line. Click the t and u icons to select either Video or, if your camera supports audio and
you want to record it, Video & Audio. (Note: The cameras included with the standard SYRF04 system do not support audio
recording.)
7. Highlight the OSD SETTING line. The OSD (on-screen display) setting defines which information is recorded onto video. Click
the t and u icons to select either Camera Name and TimeStamp, Camera Name, TimeStamp, or None.
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8. Highlight the RECORD RESOLUTION line. The record resolution allows you to define the pixel size of each video frame.
Options include CIF (352 x 288), D1 (720 x 480), Half D1 (720 x 240).
9. Highlight the RECORD SCHEDULE line, then click on the white space to the right to open the Record Schedule screen.
The Record Schedule screen includes an array of 24 (hours) x 7 (days) blocks, one for each hour of the week. The color of each
block represents the recording mode configured for the camera during that hour.
10. To change the recording mode applied to a one-hour block, click the record mode option (or Not Record) at the bottom of the
window that you want to apply, then click the block (hour) you want to apply it to. The selected mode option shows a black
diamond in the color block.
To change the recording mode of several blocks in the array, select the mode you want to apply, then press and hold the left
mouse button while you drag the pointer across the blocks in the array where you want to apply that recording mode.
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Example of a modified record schedule
In the example above for camera channel 1 (CH 1):
– Recording of CH 1 does not occur between 3 AM and 7 AM (white).
– Monday through Friday, the DVR records CH 1 continuously from 7 AM to 6 PM (blue).
– The rest of the time, DVR records CH 1 only when motion is detected (green).
11. When the Record Schedule is properly configured, click OK to close the window and return to the Record tab.
12. In the Record tab, click the Advanced Settings button at the bottom of the screen. Advanced Settings opens a SUB
CODE parameter option through which you can control the data streaming rate to an IE browser or a mobile phone on
networks where bandwidth is limited. Refer to the DVR User Manual for more information on setting the SUB CODE
parameter options.
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13. After changing settings in the SUB CODE window, close the window by clicking the X in the upper right corner, then click the
Common Settings button to close the Advanced Settings menu.
14. Repeat this procedure for each VIDEO CH you want to configure.
4.5.1 Setting Motion Detection sensitivity and Mosaic (privacy mask)
When viewing an image from a surveillance camera, some regions in the image are where motion can occur, and other areas where
any movement is unimportant. To improve the overall performance of the DVR, video channels are configured so that only the
regions in the image where motion is relevant should be monitored to trigger a recording, and all other regions are ignored.
Additionally, a sensitivity parameter is applied to discern the magnitude of the motion detected in the detection regions of the
image. The sensitivity parameter can be set to ignore small objects moving through, such as a bird, and trigger recording only on
larger objects, such as a person.
The Mosaic, or privacy mask, feature allow you to block portions of the image that you don’t want to see in the recording, such as
windows of an apartment building.
1. In the Settings menu, click the Video tab.
2. Move the mouse pointer to highlight the CAMERA CH line, then click the t and u icons to display the camera channel you
want to configure.
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3. Move the mouse pointer to highlight the MOTION DETECTION line. Click the t and u icons to select either Highest
Sensitivity, Normal Sensitivity, Low Sensitivity, or Disable. It may require some testing to determine which sensitivity
level works best for the your application.
4. Click the icon at the right end of the MOTION RESOLUTION line to open a screen where you can monitor or ignore
regions for motion detection.
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The motion detection screen is partitioned into an 16 x 12 array of squares. Each square area can be either monitored for
motion detection or ignored. Those areas that are configured for monitoring are tinted blue, and the areas ignored are clear
(not tinted). Initially, the entire image (all squares) are monitored.
To change a square from monitored (tinted blue) to ignored (not tinted), or vice-versa, left click on the square. You can change
the monitoring state of several contiguous squares by pressing and holding down the left mouse down while you drag the
pointer across the squares.
In the example above, only relevant areas of the image are configured for motion detection monitored.
To return to the Video tab, right click the mouse or press the ESC button on the front of the DVR.
5. To apply a Mosaic (privacy mask) to block portions of the image from appearing in recordings, move the mouse pointer to
highlight the Mosaic line, then click the t or u icons to change the option from OFF to ON.
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6. Click the
icon at the right end of the Mosaic line to open a screen where you can set the privacy mask.
With the factory default configuration, no areas of the image are masked. To apply a privacy mask, move the mouse pointer to
a corner of the area you want to mask, press and hold down the left mouse button while you form a rectangle over the mask
area, then release the mouse button. The areas masked are marked by a gray rectangle.
– To delete a mask, right click anywhere within the area of the mask.
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Masked
Areas
In the example above, two masks were applied.
7. To return to the Video tab, right click outside the areas that are masked.
8. In the Video tab screen, click the Advanced Setting button.
In the Advanced Setting screen, you can configure how the DVR responds to motion detection and video loss. You can also
create a camera channel name. Refer to the User Manual for additional information about these features.
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9. Click the Common Setting button at the bottom of the screen to return to the Video tab.
10. Repeat this procedure for each VIDEO CH you want to configure.
11. Click the Save icon in the upper right corner of the screen, then click the Save & Exit button to retain the new settings.
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SECTION 5
Networking Your DVR
Your DVR supports highly flexible networking configurations including an Ethernet connection, such as to a home network with
a broadband router and modem, and a PPoE connection for ADSL dial-up. In this section, only general guidelines for the setup of
a DVR on a simple Ethernet broadband home network are included. For detailed procedures of Ethernet connections, or for other
network configurations, refer to the User Manual. If you encounter problems you cannot resolve, contact the Supercircuits Support
team at 1.800.335.9777.
Home networks
A typical home network includes router, one or more computers, and a broadband modem for access to an internet service provider
(ISP) and the internet. The DVR attaches to the network like a computer, except that it has preset IP address settings that must be
configured for your network.
DVR
DVR Monitor
Router
Home Network
Computer
Broadband
Modem
Home Network
Web Connected
Computer
Setting up the DVR on the home network requires configuring it with IP address settings that are compatible with your network,
and connecting an Ethernet cable between the DVR and the router. Once setup, your security system can be monitored and
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controlled from any computer on the network with the Microsoft® Internet Explorer (IE) browser software on a Microsoft Windows®
XP system or WIndows 7 system.
NOTE
The DVR web client is not compatible with the Windows Vista operating system.
After the DVR is setup on your home network, usually the router can be configured so that the DVR is accessible from a computer
on the Internet or from a smartphone. Although most routers perform similar functions, the specific procedures to configure them
vary widely. However, the documentation provided with your router, with the general guidelines included here, should enable you
to setup your DVR for web access.
5.1 Configure the DVR for access on your home network
To setup your DVR on the network without conflicting with other devices, configure the network settings of your DVR before
physically connecting it to the network. Network conflicts occur when two devices on the network have the same IP address. The
screens shown here were taken from a Windows XP system:
1. Determine the IP address, subnet mask, and default gateway of your home computer (PC) and record it in Table 1. To get this
information, do the following at the Windows desktop:
a. Open the Windows Start menu and click Run to open the Run dialog box.
b. Type cmd in the entry field and then click OK to open the DOS command window.
c. At the command prompt, enter ipconfig. The PC will display Ethernet data associated with your Ethernet adapter local
area network (LAN) connection.
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Example: Typical use of ipconfig in Windows XP
d. Enter the IP Address, Subnet Mask, and Default Gateway for your PC’s Ethernet adapter into Table 1.
NOTE
The Ethernet adapter data you see by using ipconfig will probably be different from that shown in the example above.
If you are using Windows Vista or Windows 7, the IP address is identified as the “IPv4 Address.”
Table 1.PC/DVR network settings
Computer (PC)
DVR
IP Address
Subnet Mask
Default Gateway
2. At your PC, find an IP address on your network that is not in use:
a. Write down the EXACT IP address of your PC up to the third/last period. Using the example shown above in the screen
capture of ipconfig, this number would be: 192.168.1.
b. After the third period, choose any number between 1 and 255 that is different from the one in your PC’s IP address, 168.
As a first try, let’s choose 100, which will form the IP address 192.168.1.100.
c. Next, use the ping command in the DOS window to see if that IP address is in use on your network. The format of the
ping command is:
ping <IP address> For this example here, we entered: ping 192.168.1.100
To test your IP address, enter ping 192.168.1.100. Any reply received from the ping indicates that a device on the
network is already using this IP address and you can connect to it.
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d. Examine the screen capture shown above. If the response to the ping command was “Request timed out.” like that
shown above, use this IP address for your DVR, enter into Table 1, skip steps 2.e and continue at step 2.f.
If the response to the ping command was “Reply from 192.168.1.100: ..” as shown below, a device exists on the
network that is using this IP address. If so, continue at step 2.e.
e. Since the response to ping test returned a reply as shown above, try the ping with another number between 1 and 255
until one is found that responds with the “Request timed out.” message. Use this IP address with your DVR and enter
it into Table 1.
f. In table 1, copy the PC’s Subnet Mask and Default Gateway entries into the DVR’s Subnet Mask and Default Gateway
cells.
3. At your DVR, login using the Admin account, then open the Settings window.
4. Click the Net tab.
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5. Examine the settings on the Net tab. Ensure that the NETWORK option is set to Static IP. If not, click the t or u icons on
the NETWORK line to show Static IP.
6. Examine the four numbers shown on the IP ADDRESS line. If any of those numbers are different from those in the IP address
found that we can use with your DVR (see Table 1), click in the number in the line, click the number buttons in the popup
window to enter the new number, then click the √ button.
7. On the Net tab, examine the entries on the SUBNET MASK and GATEWAY lines. If necessary, change these values to match
the entries you made for your DVR in Table 1.
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8. Click the Save tab, then click the SAVE & EXIT button.
9. Connect an Ethernet cable between the LAN port on the back of your DVR and any open port on your router.
10. At your PC, use the ping command with your DVR’s IP address to confirm that you can connect to your DVR from your PC. At
the DOS prompt in the Command window, enter:
ping <IP address>
where <IP address> is the new DVR IP address. For example, if your DVR’s IP address is now 192.168.1.100, enter
ping 192.168.1.100
11. Examine the response to the ping command. If the response is “Reply from ...” and NOT “Request timed out.” as before,
your DVR is now configured on the network.
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5.1.1 Verify local network connectability with IE
After your DVR is setup on a local network, IE is used to verify connectability across the LAN. It also increases flexibility for
monitoring and configuring your security system.
Before you can connect to the DVR with IE, the (default) security settings in IE are modified slightly and an ActiveX control is
installed.
1. At your PC, load IE.
2. Open the IE Tools pull-down menu and select Internet Options. Click the Security tab.
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3. Click the Custom Level... button. In the Settings list, change the following settings from Disable to Prompt:
Download unsigned ActiveX controls
Initialize and script ActiveX controls not marked as safe for scripting
Click OK, then click YES in the Warning window.
In the Internet Options window, click Apply, then click OK to close the window.
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NOTE
If your computer operating system is Windows Vista or Windows 7, User Account Control can interfere with the normal
operation of the DVR user interface. To disable UAC, open the Control Panel > User Account > User Account window, clear the
Use User Account Control (UAC) to help protect your computer check box, then click OK. A computer restart may
be required.
4. In the IE URL field, enter the IP address assigned to your DVR. Using the example shown above, enter:
192.168.1.100
If a message appears to load an ActiveX control, right-click on the message, then click Run Add-on in the popup window.
Follow the prompts to Install the program, even if a warning message appears that the publisher cannot be verified.
5. When the Login screen opens in the browser, enter the administrator User Name and Pass Word, then click Login. The
default values for the administrator account are Admin and 888888.
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6. After login, the DVR web display will appear. To see images from the cameras connected to your DVR, click the Open All
button in the lower left corner of the screen. Note: The following picture shows a DVR with only one camera (on CH 1)
connected.
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NOTE
When viewing the DVR network browser interface, if the webpage appears normal but the camera images are scrambled, check
your computer’s video adapter settings, or call Supercircuits Support at 1.800.335.9777 for assistance.
For specific instructions for using the DVR network browser interface, refer to the DVR User manual.
5.2 Accessing your DVR from the Internet
The remote viewing capabilities of your DVR allow you to access and control it from anywhere in the world via the Internet. Your
DVR must be setup on a LAN before this capability can be enabled, and the LAN must have a high-speed connection to the Internet
for efficient data transfer to occur. This procedure requires that the network router be configured to enabling port forwarding to
your DVR. Only general instructions for setting up this capability are included here.
NOTE
Supercircuits provides complete technical support for viewing your DVR within your LAN. However our support team cannot
assure complete technical assistance for products from other manufacturers, such as routers and modems. Refer to your product
documentation, or contact your service provider for support on setting up port forwarding.
1. Configure your router for port forwarding to the DVR using the network information included in Table 1. For instructions, refer
to the user documentation for your router and/or the information and service provided at http://portforward.com.
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Port forwarded for the DVR:

CAUTION
By default, your DVR uses port 5050 for a Command port, 6050 for a Media port, and 7050 for a Mobile port. If any of these
ports is assigned to another device on your network, configure your DVR (see Settings > Network) to use a different port.
Do not assign the ports used by your DVR for Command, Media or Mobile to any other device on your network. Also, when
choosing a port for port forwarding an Internet connection to your DVR, do not use any of these ports, or other ports on your
network already in use.
2. Determine if your router/modem has a dynamic IP address (one that can change arbitrarily, often used by internet service
providers (ISPs) for cable/DSL modems) or static IP address (unchanging). If you are unsure, contact your ISP for this
information. If you use a dynamic IP address for your modem, go to step 4.
3. To find the static IP address assigned to your LAN, go to http://www.whatismyip.com/ from a PC on the same network
(LAN) as your DVR. The IP address displayed is the IP address you will use to log in remotely. Keep this in your records. Skip to
step 6.
Static IP Address:
4. If you have a dynamic IP address, it is convenient and recommended to use a dynamic name server service, such as http://
www.dyndns.com/ (a free service), to setup a remote connection with a fixed hostname to your DVR. If you use DynDNS,
the following steps are helpful:
a. On dyndns.com under “Resources”, select Home DNS Solutions.
b. On the “Home Solutions” page, click the link for Dynamic DNS.
c. Under “Documentation” select the link How-To.
d. Follow the instructions to set-up an account. Record the DynDNS Hostname, DynDNS Username and DynDNS Password
in the table below.
DynDNS Hostname:
.dyndns.org
DynDNS Username:
DynDNS Password:
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5. After setting up a DynDNS account, the (dynamic) IP address specified in the account Hostname must be updated whenever
it changes. Depending on your system configuration, either of two options can be used to automatically update the IP address
set in your DynDNS Hostname.
a. If you have a PC running continuously on the LAN with the DVR, do the following to download and install software that
automatically updates your DynDNS account when the IP address of your router changes:
i.
Go to http://www.dyndns.com/support/clients and click on the Download link.
ii.
Install the “Updater” program. When prompted, make sure you select Install as Windows Service.
iii.
Enter your DynDNS Username and Password, and select your Hostname.
iv.
Click Apply. Your PC should now automatically update your DynDNS Hostname settings with your current IP
address.
b. If you have a DDNS-supported router (see manufacturers information), do the following to configure your router to
automatically update your DynDNS with the current IP address.
i.
Login to your router (see manufacturer’s instructions).
ii.
Search for a page, tab, or configuration setting labeled “DDNS”.
iii.
Enter your DynDNS Hostname, Password and Username.
iv.
Save or Apply these settings. Your router should now automatically update your DynDNS with your current IP
address.
6. Whether you have a static IP address, or you set up a DynDNS account for a dynamic IP address, the following are different
ways to view your DVR from a PC on the Internet:
a. In the URL field of your Internet browser, enter the current IP address of your modem with router port number (port
forwarded for your DVR) assigned to your DVR in the format: http://<IP address:port> For example, if the IP address
of your modem is 190.180.170.32 and the port forward number is 85, enter: http://190.180.170.32:85
b. Access the DVR using your DynDNS account and hostname.
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SECTION 6: KWEYE SMARTPHONE APP
SECTION 6
KWeye Smartphone App
KWeye is a free smartphone app for use with your Supercircuits model DMR80U, DMR81U, and DMR82U DVRs. Its features include:
•
•
•
•
•
•
•
•
Compatible with most models of these phones: Apple iPhone, iPad, and iPod Touch, Google Android, Symbian, Windows
Mobile, Blackberry
Unlimited video on cellular and WiFi networks
Supports multi-channel video encoders and Pan, Tilt, and Zoom (PTZ) controlled cameras
Support for authentication
Direct stream connection (video does not pass through a 3rd party server)
Snapshot capability (while viewing live stream) to save to your local photo gallery
Support for landscape and portrait views
Ability to change IP address and port as needed for internal and remote users
This guide includes installation and use of KWeye with the Apple and Google smartphones. For more information, go to:
•
•
•
iPhone, iPad, and iPod touch: http://itunes.apple.com/us/app/kweye/id412413785
Android phones: https://market.android.com/details?id=com.KWeye
For other smartphones, contact Supercircuits Support at: 1.800.335.9777
To use this application, your DVR network must be setup to allow access from the Internet.
6.1 Installing KWeye
6.1.1Installing KWeye in iPhone
KWeye can be acquired from the iTunes App Store > Productivity group. It can be downloaded and installed directly to your
iPhone, or downloaded into a computer with iTunes, then installed on your iPhone. Before downloading applications from the App
Store you must create a store account.
•
48
To download and install KWeye directly to your iPhone:
—— Connect your iPhone to a high-speed network, such as a WiFi network (to shorten download time).
—— Open the App Store application on your iPhone, then search for kweye.
—— Download and install KWeye as you would any application.
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App Found
•
Ready to Install
Installed
To download KWeye to your computer then install it on your iPhone:
—— Download and Install the latest version of Apple iTunes if not already installed. You can download iTunes from
ww.apple.com/itunes/ A computer restart may be required.
—— Open iTunes.
—— Click the iTunes Store item in the list on the left, then login to your iTunes Store account. If you don’t have an iTunes
Store account, follow the on-screen instructions to create one.
—— In the Search Store field in the upper right corner of the screen, enter kweye.
——
After KWeye is found, click the Free App button, then click Buy in the popup window to download the application.
KWeye will appear in your iTunes LIBRARY > Apps list.
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——
After downloading the app, attach your iPhone to your computer, sync the application to your phone.
6.1.2Installing KWeye in Android
For Android
To install applications using Android Market perform the following steps:
——
——
——
——
With your Android phone, go to the Applications menu and open Android Market.
Search for the application kweye
When the application is found, click on the KWeye icon to display details of the app.
To install KWeye, click Install and follow the on-screen instructions.
6.2 Set up access to a DVR
Usage and functionality of the KWeye app is the same on both iPhone and Android phones. However, the screens vary slightly
between the two systems. To use KWeye:
•
Tap the KWeye icon
to open the app. The KWeye splash screen will appear.
(NOTE: The following images were captured from an Android smartphone. iPhone screens are functionally identical.)
Android
KWeye Initial
Screen
iPhone
KWeye Initial
Screen
Settings
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•
Tap the Settings icon. The splash screen will change to the
Settings screen.
•
In the Device Info fields, enter the appropriate information for your
DVR:
—— Address: IP address used to connect to your DVR modem from
the Internet, or the URL of the DynDNS server you use.
—— Port: Port number configured in the DVR’s network setup
submenu. The default port number is 7050.
—— DeviceName: A name you use to identify your DVR.
—— UserName and Password: Enter the username and password
you use to log into your DVR. NOTE: You may have to slide the
screen up to display the UserName and Password fields.
•
After completing the entries in the Settings menu, tap the Back button to test the settings and connect to your DVR. When
connecting to your DVR, the Device Info settings will be logged in the History screen for easy retrieval.
6.3 Using KWeye
•
If KWeye is not running, tap the KWeye icon
to open the app. The KWeye History screen will appear.
•
In the History screen, tap the entry for the DVR you want to connect to open. The Settings screen will open.
•
To use the Device Info in the Settings screen to access your DVR, tap the Back button in the upper left corner.
•
Tap the Play button to start watching video from the DVR.
PTZ Controls:
Direction,
Zoom, Iris,
Focus
Play/Stop
Select
Channel
Switch
Channel
Group*
Snapshot Settings SW Information
4-Camera H.264 Security System Setup Guide
51
SECTION 6: KWEYE SMARTPHONE APP
•
To view a particular camera, tap the Select Channel button for the camera channel. If you are connected to an 8- and
16-channel system and the channel button is not shown, tap a Switch Channel Group icon (next group,
, or previous
group
), to change the Select Channel buttons until the channel number is shown, then tap the button for the
channel.
•
Rotate the phone 1/4 turn for a landscape view of the channel.
•
To restore the app control buttons, orient the phone for a portrait view.
•
To exit the application, press the smartphone Home or Back button.
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SECTION 7: CLEANING
SECTION 7
Cleaning
Clean the camera lens and IR lamp shield with a mild glass cleaning solution and a lint free cloth.
•
Remove all foreign particles, such as plastic or rubber materials, attached to the camera housing. These may cause damage to
the surface over time.
•
Dust can be removed from equipment by wiping it with a soft damp cloth. To remove stains, gently rub the surface with a soft
cloth moistened with a mild detergent solution, then rinse and dry it with a soft cloth.

CAUTION
Do not use benzene, thinner or other chemical products on the camera assembly; these may dissolve the paint and
promote damage of the surfaces. Before using any chemical product, read the instructions carefully.
4-Camera H.264 Security System Setup Guide
53
APPENDIX A: OFF-LOADED VIDEO FILES
APPENDIX A
Off-loaded Video Files
Video files can be off-loaded to a USB flash drive or downloaded using IE. For the best compatibility and performance with
Windows operating systems, Supercircuits recommends that you choose MPEG4 file format for all video backups and downloads.
Backing up files to a USB flash drive
When video files are backed up to a USB flash drive in MPEG 4 format, the DVR also copies the MPEG4 CODEC to the drive. Before
playing these files on a Windows operating system with an application such as Windows Media Player, the CODEC must be
installed. The CODEC is provided in ZIP format.
To install the CODEC:
1. Copy the CODEC from your flash drive to your Windows computer. It is named WMP_Media_Filter.
2. Extract the CODEC to new folder.
3. Open the folder and run the InstallFilter executable.
When playing an MP4 file with Windows Media Player for the first time, you may be prompted to allow that file extension to be
used. Click OK to proceed.
Downloading video files
When downloading video files with the IE web browser, the MPEG4 CODEC pack is not included. If the CODEC is not already installed
on your computer, contact the Supercircuits Support team at 1.800.335.9777 to obtain it.
54
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