Netgear | D3600-100UKS | User manual | Netgear D3600 ADSL2+ Wi-Fi Ethernet LAN Dual-band

Netgear D3600 ADSL2+ Wi-Fi Ethernet LAN Dual-band
N600 WiFi DSL Modem Router
M o d e l D 3600
AC750 WiFi DSL Modem Router
M o d e l D 6000
User Manual
March 2015
202-11386-01
350 East Plumeria Drive
San Jose, CA 95134
USA
N600 and AC750 WiFi DSL Modem Routers
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
2
Contents
Chapter 1
Hardware Overview of the Modem Router
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Top Panel with LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Panel with Ports, Buttons, DC Connector, and Antennas. . . . . . . . . . . . . . 11
Bottom Panel Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2
Install and Access the Modem Router and Its Network
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Connect to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NETGEAR genie Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Your Modem Router for DSL Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DSL Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cable the Modem Router for DSL Service and Access the Modem Router .
Set Up Your Modem Router for Cable or Fiber Service . . . . . . . . . . . . . . . . . . . .
Log In to the Modem Router After Setup to View or Change Settings. . . . . . .
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Let the Modem Router Automatically Update Its Firmware . . . . . . . . . . . . . . . .
Access the Modem Router with the NETGEAR genie App . . . . . . . . . . . . . . . . . .
Chapter 3
Manage the Internet Settings Manually
Use the Setup Wizard After Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . .
Specify an Internet Connection That Uses a Login and PPPoE Service . . . .
Specify an Internet Connection That Uses a Login and PPPoA Service . . . .
Manage the MTU Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MTU Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4
15
16
16
16
17
17
18
18
19
26
33
34
35
36
37
39
44
44
47
50
52
52
53
Manage the WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network. . . . .
View or Change the Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure WEP Legacy WiFi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use WPS to Add a Device to the WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . .
3
56
56
62
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N600 and AC750 WiFi DSL Modem Routers
Use WPS with the Push Button Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use WPS with the PIN Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manage the WiFi Settings and WiFi Security of the Guest Network . . . . . . . . .
Set Up and Enable a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure WEP Legacy WiFi Security for the Guest WiFi Network. . . . . . . .
Control the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enable or Disable the WiFi Radios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manage the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manage Advanced WiFi Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manage Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5
64
66
67
67
71
73
73
74
75
76
78
Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set Up Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Remove a Keyword or Domain from the Blocked List. . . . . . . . . . . . . . . . . . . 86
Remove All Keywords and Domains from the Blocked List . . . . . . . . . . . . . . 87
Specify a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Manage Simple Outbound Firewall Rules for Services and Applications. . . . . . 89
Add an Outbound Firewall Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Add an Outbound Firewall Rule for a Custom Service or Application . . . . . . 91
Change an Outbound Firewall Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Remove an Outbound Firewall Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules . . . . . . 95
Set Up a WiFi Access List and Manage WiFi Access . . . . . . . . . . . . . . . . . . . . . . . 97
Set Up and Enable a WiFi Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Change the Settings for a Device on the WiFi Access List . . . . . . . . . . . . . . . 98
Remove a Device From the WiFi Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 6
Share a Storage Device
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Connect a USB Device to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Access a Storage Device Connected to the Modem Router . . . . . . . . . . . . . . . 105
Back Up Windows Computers with ReadySHARE Vault. . . . . . . . . . . . . . . . . . . 106
Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Prepare to Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . . . . . . . . 107
Use Time Machine to Back Up onto a Storage Device. . . . . . . . . . . . . . . . . . 107
Control Access to a Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Use FTP Within Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
View Network Folders on a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Add a Network Folder on a Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Change a Network Folder, Including Read and Write Access, on a USB Drive 113
Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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N600 and AC750 WiFi DSL Modem Routers
Chapter 7
Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 117
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 121
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 122
Change the NETGEAR USB Control Center Language . . . . . . . . . . . . . . . . . . 123
Specify the Time-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Chapter 8
Access Storage Devices Through the Internet
Set Up and Manage Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Set Up Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Access Storage Devices Through the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Access Storage Devices Through the Internet with FTP . . . . . . . . . . . . . . . . 129
Chapter 9
Manage the WAN and LAN Network Settings
Manage the ADSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Change the Type of Physical WAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . 133
Manage the WAN Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Manage IGMP Proxying and VPN Pass-Through. . . . . . . . . . . . . . . . . . . . . . . . . 136
Manage NAT Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Manage the SIP Application-Level Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Manage the Modem Router’s LAN IP Address Settings . . . . . . . . . . . . . . . . . . . 138
Manage Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Reserve a LAN IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Change a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Remove a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Manage the DHCP Server Address Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Disable the Built-In DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Set Up and Manage Custom Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Change a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Remove a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Improve Network Connections with Universal Plug and Play . . . . . . . . . . . . . . 148
Chapter 10
Manage the Modem Router and Monitor the Traffic
Update the Firmware of the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Check for New Firmware and Update the Modem Router . . . . . . . . . . . . . . 151
Manually Upload New Firmware and Update the Modem Router . . . . . . . . 152
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N600 and AC750 WiFi DSL Modem Routers
Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . . . . . . . 153
Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . . . . . . 155
Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Erase the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . 157
View Information About the Modem Router and the Internet,
Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
View or Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164
View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 165
Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 11
Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications. . . 173
Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 173
Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 174
Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 178
How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 179
Manage Port Triggering for Services and Applications . . . . . . . . . . . . . . . . . . . 179
Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 184
Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 185
Chapter 12
Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
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N600 and AC750 WiFi DSL Modem Routers
Changes Are Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 196
Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 197
Appendix A
Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Technical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
7
1.
Hardware Overview of the Modem
Router
1
This manual describes the following models:
•
NETGEAR® N600 WiFi DSL Modem Router, Model D3600.
Provides two radios with WiFi connection speeds up to1 300 Mbps per radio for a total
aggregate throughput of 600 Mbps. The 2.4 GHz radio supports 802.11n and the 5 GHz
radio supports 802.11na.
•
NETGEAR® AC750 WiFi DSL Modem Router, Model D6000.
Provides two radios with WiFi connection speeds up to1 300 Mbps for the 2.4 GHz radio
and up to1 433 Mbps for the 5 GHz radio for a total aggregate throughput of 750 Mbps.
The 2.4 GHz radio supports 802.11n and the 5 GHz radio supports 802.11ac.
For each model, both radios can be active simultaneously.These models are compatible with
most major DSL Internet service providers and also supports cable or fiber Internet service.
In this manual, both models are referred to as the modem router. Also, in this manual, the terms
wireless and WiFi are interchangeable.
The chapter contains the following sections:
•
Unpack Your Modem Router
•
Top Panel with LEDs
•
Back Panel with Ports, Buttons, DC Connector, and Antennas
•
Bottom Panel Product Label
Note: For more information about the topics that are covered in this manual,
visit the support website at support.netgear.com.
Note: Firmware updates with new features and bug fixes are made available
from time to time at downloadcenter.netgear.com. You can check for and
download new firmware manually. If the features or behavior of your
product does not match what is described in this guide, you might need to
update your firmware.
1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building
materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied
representations or warranties about this product’s compatibility with any future standards.
8
N600 and AC750 WiFi DSL Modem Routers
Unpack Your Modem Router
Your package contains the following items.
Modem router
(D6000 shown)
Phone cable
Ethernet cable
ADSL filter
(varies by region)
Power adapter
(varies by region)
Figure 1. Package contents for the modem router
Your package might contain more items. The filter or phone cable provided depends on the
region, and in some locations, a CD is included.
Hardware Overview of the Modem Router
9
N600 and AC750 WiFi DSL Modem Routers
Top Panel with LEDs
The modem router displays status LEDs on top.
Figure 2. Modem router top panel with LEDs
The following table describes the LEDs from right to left and their behavior. For information
about how to troubleshoot with the LEDs, see Troubleshoot with the LEDs on page 189.
Table 1. LED descriptions
LED
Power
Icon
Description
•
•
•
DSL
•
•
•
Solid green. The power is on and the modem router is functioning normally.
Blinking green. The modem router is starting up, the firmware is upgrading, or
someone pressed the Reset button.
Off. The modem router is not receiving power.
Solid green. The modem router is providing a DSL connection. In technical terms,
the DSL port is synchronized with an ISP’s network-access device.
Blinking green. The modem router is negotiating the best possible speed on the
DSL line.
Off. The modem router is not negotiating the speed on the DSL line and is not
providing a DSL connection.
Internet
•
•
•
Solid green. The modem router is connected to the Internet.
Blinking green. The Internet port is transmitting or receiving traffic.
Off. The modem router is not connected to the Internet.
WiFi
•
•
•
Solid green. The modem router is providing WiFi connectivity.
Blinking green. The WiFi link is transmitting or receiving traffic.
Off. The modem router is not providing WiFi connectivity. You can still plug an
Ethernet cable into one of the LAN ports to get wired connectivity.
Hardware Overview of the Modem Router
10
N600 and AC750 WiFi DSL Modem Routers
Table 1. LED descriptions (continued)
LED
WPS
Icon
Description
•
•
Solid green. WPS (Wi-Fi Protected Setup) is ready for use. By default, the WPS LED
lights solid green when the power is on.
Blinking green for two minutes. Someone pressed the WPS button on the modem
router to join the WiFi network. For more information, see Use WPS to Add a Device
to the WiFi Network on page 64.
USB
•
•
•
Solid green. A USB device is connected and is ready.
Blinking green. A USB device is plugged in and is trying to connect.
Off. No USB device is connected, or someone clicked the Safely Remove Hardware
button and it is now safe to remove the attached USB device.
Ethernet
•
•
•
Solid green. One or more Ethernet ports are connected to powered-on devices.
Blinking green. One or more Ethernet ports are transmitting or receiving traffic.
Off. None of the Ethernet ports are connected to a powered-on device.
Back Panel with Ports, Buttons, DC Connector, and
Antennas
The following figure shows the ports, button, DC connector, and antennas on the back panel
of the modem router.
Ethernet
LAN ports
1 through3
DC power
connector
USB port
ADSL
port
Ethernet LAN
port 4 or
Reset and
WAN port
WPS button
Figure 3. Modem router back panel
Hardware Overview of the Modem Router
11
WiFi
On/Off
button
N600 and AC750 WiFi DSL Modem Routers
Viewed from left to right, the back panel contains the following components:
•
Antenna. One fixed antenna that you can swivel in any direction.
•
DC power connector. Connect the power adapter that came in the product package to
the DC power connector.
•
USB port. One USB 2.0 port.
•
Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem
router to LAN devices. These ports are colored yellow. The LAN4 WAN port can also
function as a WAN port for cable or fiber service.
•
ADSL port. One RJ-11 asynchronous DSL (ADSL) port for connecting the modem router
to an ADSL line. This port is colored gray.
Note: You can use either the ADSL port or the LAN4 WAN port for Internet
connectivity.
•
Reset and WPS button. This button provides the following two functions:
-
Resetting the modem router to factory default settings. Pressing this button for
about eight seconds resets the modem router to factory default settings. For more
information, see Use the Reset Button on page 155.
-
Activating WPS. Pressing this button and releasing it quickly activates WPS (Wi-Fi
Protected Setup) to let you add a WiFi device to the WiFi network without typing the
WiFi password. For information about this function, see Use WPS with the Push
Button Method on page 64.
•
WiFi On/Off button. Press the WiFi On/Off button to turn the WiFi radios on or off.
•
Antenna. A second fixed antenna hat you can swivel in any direction.
Although you can swivel the antennas in any direction, for best performance, NETGEAR
recommends that you position the antennas perpendicular, that is, at a 90-degree angle to
each other.
.
90-degree angle
90-degree angle
Figure 4. Recommended antenna angle
Hardware Overview of the Modem Router
12
N600 and AC750 WiFi DSL Modem Routers
Bottom Panel Product Label
The product label on the bottom panel of the modem router lists the login information, WiFi
network name (SSID), network key (password), serial number, and MAC address of the
modem router.
Figure 5. Modem router product label
Hardware Overview of the Modem Router
13
2.
Install and Access the Modem
Router and Its Network
2
This chapter describes how you can install and access the modem router and its network.
The chapter contains the following sections:
•
Position Your Modem Router
•
Before You Connect to the Modem Router
•
Set Up Your Modem Router for DSL Service
•
Set Up Your Modem Router for Cable or Fiber Service
•
Log In to the Modem Router After Setup to View or Change Settings
•
Change the Language
•
Change the admin Password
•
Let the Modem Router Automatically Update Its Firmware
•
Access the Modem Router with the NETGEAR genie App
14
N600 and AC750 WiFi DSL Modem Routers
Position Your Modem Router
The modem router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can vary
significantly depending on the physical placement of your modem router. For example, the
thickness and number of walls the WiFi signal passes through can limit the range.
Additionally, other WiFi access points in and around your home might affect your modem
router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any
other device that emits a WiFi signal for network access.
Position your modem router according to the following guidelines:
•
Place your modem router near the center of the area where your computers and other
devices operate and within line of sight to your WiFi devices.
•
Make sure that the modem router is within reach of an AC power outlet and near Ethernet
cables for wired computers.
•
Place the modem router in an elevated location, minimizing the number walls and ceilings
between the modem router and your other devices.
•
Place the modem router away from electrical devices such as these:
•
-
Ceiling fans
-
Home security systems
-
Microwaves
-
Computers
-
Base of a cordless phone
-
2.4 GHz cordless phone
Place the modem router away from large metal surfaces, large glass surfaces, insulated
walls, and items such as these:
-
Solid metal door
-
Aluminum studs
-
Fish tanks
-
Mirrors
-
Brick
-
Concrete
If you are using adjacent access points, use different radio frequency channels to reduce
interference.
For information about the best angle for the antennas of the modem router, see Back Panel
with Ports, Buttons, DC Connector, and Antennas on page 11.
Install and Access the Modem Router and Its Network
15
N600 and AC750 WiFi DSL Modem Routers
Before You Connect to the Modem Router
During and after installation, you can connect to the modem router’s network through a wired
or WiFi connection. If you set up your computer to use a static IP address, change the
settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the modem router using an Ethernet cable and join the
modem router’s local area network (LAN).
WiFi Connection
You can connect to the modem router’s WiFi network, which is listed on the product label in
the WiFi Network Name (SSID) field. The password that you must use to connect to the WiFi
network is listed in the Network Key (Password) field.
WiFi Network Name (SSID)
Network key (password)
Figure 6. Modem router product label with WiFi network name (SSID) and password (network key)
Install and Access the Modem Router and Its Network
16
N600 and AC750 WiFi DSL Modem Routers
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the
difference so that you know which login to use when.
Types of logins:
•
ISP login. The login that your Internet service provider (ISP) gave you logs you in to your
Internet service. Your ISP gave you this login information in a letter or some other way. If
you cannot find this login information, contact your ISP.
•
WiFi network key or password. Your modem router is preset with a unique WiFi
network name (SSID) and password for WiFi access. This information is on the product
label. Use this information to connect a WiFi device to the WiFi network of the modem
router.
•
Modem Router login. This logs you in to the modem router interface as admin from an
Internet browser.
NETGEAR genie Setup Wizard
How you can use the NETGEAR genie Setup Wizard during installation and setup of your
modem router depends on the type of Internet service that you use:
•
DSL service. If you install your modem router for DSL service, you can set up your
modem router with the NETGEAR genie Setup Wizard, which launches the first time that
you set up the Internet connection for your modem router. The NETGEAR genie Setup
Wizard runs on any device with a web browser.
For more information, see Set Up Your Modem Router for DSL Service on page 18.
•
Cable or fiber service. If you install your modem router for cable or fiber service, you
must cancel the NETGEAR genie Setup Wizard when it launches the first time that you
set up the Internet connection for your modem router. You must first use the web
management interface to change the default WAN connection method and then manually
start the NETGEAR genie Setup Wizard.
For more information, see Set Up Your Modem Router for Cable or Fiber Service on
page 26.
Note: After installation and setup, the NETGEAR genie Setup Wizard is
always accessible, either for an installation with cable or fiber service
or for an installation with DSL service.
Whether you install your modem router for DSL service or for cable or fiber service, you can
always use the genie menus and screens to set up your modem router manually.
Before you start the setup process, get your ISP information and make sure that the settings
that are described here are specified for the computers and devices in the network.
Install and Access the Modem Router and Its Network
17
N600 and AC750 WiFi DSL Modem Routers
When your Internet service starts, your Internet service provider (ISP) typically gives you all
the information that you need to connect to the Internet.
For DSL service, you might need the following information to set up your modem router:
•
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your modem router
automatically logs you in.
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable or fiber (Ethernet WAN)
service. If you use a DSL modem, follow the procedure that is described in Cable the Modem
Router for DSL Service and Access the Modem Router on page 19. If you use a cable or fiber
modem, follow the procedure that is described in Set Up Your Modem Router for Cable or
Fiber Service on page 26.
DSL Service
Make sure that your DSL service is active before you install the modem router. You need the
following information to install your DSL modem and connect to the Internet:
•
DSL user name and password. This information is included in the welcome letter your
DSL ISP sent you when you signed up for your service. Record your DSL Internet service
account user name and password.
•
Your telephone number or DSL account number. If you do not use voice service, you
can use your DSL account number in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your DSL
Internet service provider (ISP). Be specific when speaking with your DSL Internet service
provider. For example, you could say, “I need my DSL service user name and password. Can
you help me?”
Note: If your provider says that they do not support NETGEAR services, tell
them that you need only your DSL user name and password; you do
not need support.
Install and Access the Modem Router and Its Network
18
N600 and AC750 WiFi DSL Modem Routers
Cable the Modem Router for DSL Service and Access the
Modem Router
The following figure shows the cabling of your modem router for DSL service.
P hon e
ADS L
Line
Figure 7. Modem router cabling for DSL service

To connect your modem router to a DSL service:
1. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack
for your Internet service.
2. If your DSL modem includes a battery backup, remove the battery.
3. Install an ADSL microfilter between the phone line and the phone.
The product package contains an ADSL microfilter.
4. Use a phone cable to connect the microfilter to the gray ADSL port on the modem router.
The product package contains a phone cable.
5. If your DSL modem includes a battery backup, reinsert the battery.
6. Plug in your DSL modem’s power and turn on your DSL modem.
7. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED
to light solid green, which takes about 80 seconds. (The
Power LED lights solid green for about 20 seconds and then blinks for about one minute
before it lights solid green again.)
Install and Access the Modem Router and Its Network
19
N600 and AC750 WiFi DSL Modem Routers
8. Connect a computer to the modem router by one of the following methods:
•
Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet
port on the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
•
WiFi. Connect to the default WiFi network of the modem router:
a. On your computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network.
9. Launch a web browser.
The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 11. If it does not display, do
the following:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
If the NETGEAR genie Setup Wizard displays, skip to Step 11. If the NETGEAR genie
Setup Wizard still does not display, see Step 10.
10. If the browser cannot display the web page, do the following:
• Make sure that the computer is connected to one of the LAN Ethernet ports or over
WiFi to the modem router.
•
Make sure that the Power LED of the modem router is lit green.
•
Make sure that your browser does not cache the previous page by closing and
reopening the browser.
Install and Access the Modem Router and Its Network
20
N600 and AC750 WiFi DSL Modem Routers
•
Clear the browser cache.
•
If the computer is set to a static or fixed IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static or fixed IP
address in the 192.168.1.2–192.168.1.254 range.
11. Keep the Yes radio button selected (which is the default setting) and click the Next button.
The Setup Wizard starts.
12. From the Country menu, select the country in which you use the modem router.
13. From the ISP menu, select the ISP that you are using.
If your ISP is not in the menu, select Other.
14. Select the Yes radio button.
15. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! screen
displays, and you successfully completed the setup process.
If the Congratulations! screen does not display, other screens might display and you
might need to provide more information, in which case you must continue with the next
step. The screens that display depend on your type of ISP connection and configuration.
Install and Access the Modem Router and Its Network
21
N600 and AC750 WiFi DSL Modem Routers
16. (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the
PVC protocol.
The screen that displays might ask you if you need the Setup Wizard to do a full scan to
find the PVC protocol. If this screen does not display, continue with the next step.
Do the following:
a. Select the Yes radio button.
b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
17. (Only if the following screen displays) Specify how to manage problems with the detection of
the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection. If this screen does not display, continue with the next step.
Install and Access the Modem Router and Its Network
22
N600 and AC750 WiFi DSL Modem Routers
Note: The option for the Ethernet cable connection that is stated onscreen
applies to a cable or fiber Internet connection only (see Set Up Your
Modem Router for Cable or Fiber Service on page 26).
Take one of the following actions:
•
If you already power-cycled the DSL modem (see Step 1 through Step 7), do the
following:
a. Select the None of the above radio button.
•
b. Click the Next button.
If you did not yet power-cycle the DSL modem, do the following:
a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service.
b. If your DSL modem includes a battery backup, remove the battery.
c. Wait 10 seconds.
d. If your DSL modem includes a battery backup, reinsert the battery.
e. Plug in your DSL modem’s power and turn on your DSL modem.
f.
Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio
button.
h. Click the Next button.
18. (Only if the following screen displays) Specify how to manage problems with the detection of
the IP address for the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection IP address.
Install and Access the Modem Router and Its Network
23
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address
configuration.
d. Click the Next button.
•
If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
Install and Access the Modem Router and Its Network
24
N600 and AC750 WiFi DSL Modem Routers
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the Next button.
19. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 191.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Install and Access the Modem Router and Its Network
25
N600 and AC750 WiFi DSL Modem Routers
Set Up Your Modem Router for Cable or Fiber Service
You can install your modem router for cable or fiber (Ethernet WAN) service or for DSL
service. If you use a cable or fiber modem, follow the procedure that is described in this
section. If you use a DSL modem, follow the procedure that is described in Cable the Modem
Router for DSL Service and Access the Modem Router on page 19.
The following figure shows the cabling of your modem router for cable or fiber service.
Figure 8. Modem router cabling for cable or fiber service

To connect your modem router to a cable or fiber service:
1. Unplug your cable or fiber modem’s power, leaving the modem connected to the wall
jack for your Internet service.
2. If your cable of fiber modem includes a battery backup, remove the battery.
3. Use an Ethernet cable to connect the cable or fiber modem to the yellow LAN4 WAN
Ethernet port on the modem router.
The product package contains a yellow Ethernet cable.
WARNING:
Do not use another yellow Ethernet port for the connection to the
cable or fiber modem. Use the LAN4 WAN port only.
4. If your DSL modem includes a battery backup, reinsert the battery.
5. Plug in your DSL modem’s power and turn on your DSL modem.
Install and Access the Modem Router and Its Network
26
N600 and AC750 WiFi DSL Modem Routers
6. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED
to light solid green, which takes about 80 seconds. (The
Power LED lights solid green for about 20 seconds and then blinks for about one minute
before it lights solid green again.)
7. Connect a computer to the modem router by one of the following methods:
•
Ethernet cable. Use an Ethernet cable to connect your computer to the yellow LAN1,
LAN2, or LAN3 Ethernet port on the modem router.
The product package contains a yellow Ethernet cable.
Your computer connects to the modem router’s LAN.
•
WiFi. Connect to the default WiFi network of the modem router:
a. On your computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network.
8. Launch a web browser.
The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 10. If it does not display, do
the following:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
If the Setup Wizard displays, skip to Step 10. If the NETGEAR genie Setup Wizard still
does not display, see Step 9.
Install and Access the Modem Router and Its Network
27
N600 and AC750 WiFi DSL Modem Routers
9. If the browser cannot display the web page, do the following:
• Make sure that the computer is connected to the yellow LAN1, LAN2, or LAN3
Ethernet port or over WiFi to the modem router.
•
Make sure that the Power LED of the modem router is lit green.
•
Make sure that your browser does not cache the previous page by closing and
reopening the browser.
•
Clear the browser cache.
•
If the computer is set to a static or fixed IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static or fixed IP
address in the 192.168.1.2–192.168.1.254 range.
10. On the NETGEAR genie Setup Wizard screen, select the No, I want to configure the
Internet connection myself radio button.
11. Click the Next button.
12. Confirm your selection.
The NETGEAR genie BASIC home screen of the web management interface displays.
Because you are not yet connected to the Internet, the Internet pane displays Error Not
Connected.
Install and Access the Modem Router and Its Network
28
N600 and AC750 WiFi DSL Modem Routers
13. Change the default WAN connection method:
a. Select xDSL.
b. From the Physical WAN Type menu, select Ethernet WAN.
c. Click the Apply button.
14. If the computer is disconnected from the modem router, reconnect the computer to the
modem router (see Step 7), relaunch the web browser, and access the web management
interface again:
a. In the address field of the web browser, enter www.routerlogin.net.
b. When prompted, enter admin for the user name and password for the password.
The NETGEAR genie BASIC home screen of the web management interface displays
again.
Install and Access the Modem Router and Its Network
29
N600 and AC750 WiFi DSL Modem Routers
15. Select ADVANCED > Setup Wizard.
16. Select the Yes radio button.
17. Click the Next button.
The Setup Wizard starts and searches your Internet connection for servers and protocols
to determine your ISP configuration.
If the Internet connection is set up successfully, the Congratulation screen displays. If this
screen does not display, see Step 18.
18. (Only if the following screen displays) Specify how to manage problems with the detection of
the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection. If this screen does not display, continue with the next step.
Install and Access the Modem Router and Its Network
30
N600 and AC750 WiFi DSL Modem Routers
Note: The option for power-cycling the modem router that is stated onscreen
applies to a DSL Internet connection only (see Set Up Your Modem
Router for DSL Service on page 18).
Take one of the following actions:
•
If the yellow Ethernet cable is fully inserted in the correct places at the cable or fiber
modem and at the modem router, do the following:
a. Select the None of the above radio button.
•
b. Click the Next button.
If the yellow Ethernet cable is not fully inserted or is inserted at a wrong place, do the
following:
a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem
and in the red Internet port on the modem router.
b. Select the I corrected a problem with the Ethernet cable radio button.
c. Click the Next button.
19. (Only if the following screen displays) Specify how to manage problems with the detection of
the IP address for the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection IP address.
Install and Access the Modem Router and Its Network
31
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address
configuration.
d. Click the Next button.
•
If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
Install and Access the Modem Router and Its Network
32
N600 and AC750 WiFi DSL Modem Routers
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the Next button.
20. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 191.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Log In to the Modem Router After Setup to View or
Change Settings
After you set up the modem router for DSL, cable, or fiber service, you can view or change
the settings for the modem router by accessing NETGEAR genie.

To log in to the modem router:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
The nature of the login screen that displays depends on your Internet browser.
Install and Access the Modem Router and Its Network
33
N600 and AC750 WiFi DSL Modem Routers
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays a dashboard that lets you see the status of your
Internet connection and network at a glance. You can click any of the three sections of
the dashboard to view more detailed information. The left column displays the menus,
and at the top is an ADVANCED tab that you can use to access more menus and
screens.
Change the Language
By default, the language is set as Auto, which means that the modem router detects the
language automatically based on your browser settings. You can change the language.

To change the language:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
Install and Access the Modem Router and Its Network
34
N600 and AC750 WiFi DSL Modem Routers
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. In the upper right corner, select a language from the menu.
6. When prompted, click the OK button to confirm this change.
The screen refreshes with the language that you selected.
Change the admin Password
NETGEAR recommends that you change the default password that you use to log in to the
modem router to a more secure password. This is the password that you use to log in to the
modem router with the user name admin.
The ideal password contains no dictionary words from any language and contains uppercase
and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Note: This admin password is not the password that you use for WiFi access.
The label on your modem router shows your unique WiFi network
name (SSID) and password for WiFi access.

To change the password for the user name admin:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Administration > Set Password.
Install and Access the Modem Router and Its Network
35
N600 and AC750 WiFi DSL Modem Routers
6. Type the old password.
7. Type the new password twice.
8. Click the Apply button.
Your settings are saved.
Let the Modem Router Automatically Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem router
automatically checks for you to see if newer firmware is available. If it is, a message is
displayed at the top of the screen. For information about manually upgrading firmware, see
Manually Upload New Firmware and Update the Modem Router on page 152.

To automatically update the firmware:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Wait for the modem router to check if newer firmware is available.
Install and Access the Modem Router and Its Network
36
N600 and AC750 WiFi DSL Modem Routers
This process might take a few minutes. If the modem router detects new firmware, the
modem router displays a message at the top of the screen.
6. Click the message.
7. To upgrade the modem router with the latest firmware, click the Yes button.
After the upgrade, the modem router restarts.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upload. For example, do not close the browser, click a link, or load a
new page. Do not turn off the modem router. Wait until the modem
router finishes restarting and the Power LED turns solid green.
Access the Modem Router with the NETGEAR genie App
The genie app
is the easy dashboard for managing, monitoring, and repairing your
home network from a smartphone, tablet, or computer. The genie app can help you with the
following:

•
Automatically repair common WiFi network problems.
•
Easily manage modem router features such as Live Parental Controls, guest access,
speed test, and more.
•
Share and stream music or videos.
To use the genie app to access the modem router:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard screen displays. The following figure shows the genie app
dashboard for a PC.
Install and Access the Modem Router and Its Network
37
3.
Manage the Internet Settings
Manually
3
This chapter describes how you can manage the Internet settings of the modem router manually.
Usually, the quickest way to set up the modem router is to allow the NETGEAR genie Setup
Wizard to detect the Internet connection when you first access the modem router with an Internet
browser. For a cable of fiber service, you can use the Setup Wizard to detect the Internet
connection. These options are described in Chapter 2, Install and Access the Modem Router
and Its Network. You can also customize or specify your Internet settings manually.
The chapter contains the following sections:
•
Use the Setup Wizard After Initial Setup
•
Manually Set Up the Internet Connection
•
Manage the MTU Size
38
N600 and AC750 WiFi DSL Modem Routers
Use the Setup Wizard After Initial Setup
Whether you use DSL, cable, or fiber service, you can use the Setup Wizard to detect your
Internet settings and automatically set up your modem router. If you use cable or fiber
service, the default connection method must be Ethernet WAN for you to be able to use the
Setup Wizard successfully. For more information about the default connection method, see
Change the Type of Physical WAN Connection on page 133.

To use the Setup Wizard:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup Wizard.
The screen that displays depends on whether the type of Internet connection is DSL,
cable, or fiber:
•
DSL connection.
For a DSL connection, configure the following settings, which do not display for a
cable or fiber connection:
a. From the Country menu, select the country in which the modem router operates.
b. From the ISP menu, select the DSL service provider.
c. Go to Step 6.
Manage the Internet Settings Manually
39
N600 and AC750 WiFi DSL Modem Routers
•
Cable of fiber connection.
6. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup screen (see
Manually Set Up the Internet Connection on page 44).
7. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! screen
displays, and you successfully completed the setup process.
If the Congratulations! screen does not display, other screens might display and you
might need to provide more information, in which case you must continue with the next
step. The screens that display depend on your type of ISP connection and configuration.
Manage the Internet Settings Manually
40
N600 and AC750 WiFi DSL Modem Routers
8. (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the
PVC protocol.
The screen that might display asks you if you need the Setup Wizard to do a full scan to
find the PVC protocol. If this screen does not display, continue with the next step.
Do the following:
a. Select the Yes radio button.
b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
9. (Only if the following screen displays) Specify how to manage problems with the detection of
the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection. If this screen does not display, continue with the next step.
Manage the Internet Settings Manually
41
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions:
•
If your setup includes a DSL modem, power-cycle the DSL modem:
a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service.
b. If your DSL modem includes a battery backup, remove the battery.
c. Wait 10 seconds.
d. If your DSL modem includes a battery backup, reinsert the battery.
e. Plug in your DSL modem’s power and turn on your DSL modem.
f.
Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio
button.
•
h. Click the Next button.
If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not
fully inserted or is inserted at the wrong place. If necessary, do the following:
a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem
and in the red Internet port on the modem router.
b. Select the I corrected a problem with the Ethernet cable radio button.
•
c. Click the Next button.
If you do not need to power-cycle the DSL modem or the Ethernet cable is already
fully inserted in the correct ports, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
10. (Only if the following screen displays) Specify how to manage problems with the detection of
the IP address for the Internet connection.
The screen that might display states that a problem occurred while detecting the Internet
connection IP address.
Manage the Internet Settings Manually
42
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address
configuration.
d. Click the Next button.
•
If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the Next button.
Manage the Internet Settings Manually
43
N600 and AC750 WiFi DSL Modem Routers
11. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 191.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Manually Set Up the Internet Connection
You can view or change the modem router’s Internet connection settings manually. The
following sections describe the options to manually set up the Internet connection:
•
Specify an Internet Connection Without a Login on page 44
•
Specify an Internet Connection That Uses a Login and PPPoE Service on page 47
•
Specify an Internet Connection That Uses a Login and PPPoA Service on page 50
Specify an Internet Connection Without a Login
If you want to manually configure the Internet connection settings, use the information that
your ISP gave you to log in to your Internet service. If you cannot find this information, contact
your ISP.

To view or specify the Internet connection settings without a login:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Internet.
The Internet Setup screen displays.
6. In the Does your Internet connection require a login? section, select the No radio button.
Manage the Internet Settings Manually
44
N600 and AC750 WiFi DSL Modem Routers
7. Enter the settings as described in the following table.
Field
Description
Account Name (If Required)
Enter the account name provided by your ISP. This name might also be
called the host name. If you do not know the account name, leave this field
blank.
By default, the Account Name field contains the model number of the
modem router.
Domain Name (If Required)
Enter the domain name provided by your ISP. If you do not know the
domain name, leave this field blank.
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically
assigns these addresses.
Manage the Internet Settings Manually
45
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Use Static IP Address
Enter the IP address, IP subnet mask, and gateway IP address that your
ISP assigned for static IP address service. The gateway is the ISP router to
which your modem router connects.
Use IP over ATM (IPoA)
Enter the IP address, IP subnet mask, and gateway IP address that your
ISP assigned for IPoA service. The gateway is the ISP router to which your
modem router connects.
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically
assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses
to the modem router during login, select this option and enter the IP
address of your ISP primary DNS server. If a secondary DNS server
address is available, enter it also.
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC
address of the network interface card in your computer when your account is first opened. They accept
traffic only from the MAC address of that computer. This feature allows your modem router to use your
computer’s MAC address (also called cloning).
Use Default Address
Use the default MAC address.
Use Computer MAC Address
The modem router captures and uses the MAC address of the computer
that you are now using. You must use the one computer that is allowed by
the ISP.
Use This MAC Address
Enter the MAC address that you want to use.
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is
enabled by default because it is needed in most situations. Select the NAT setting:
• Enable. NAT is enabled. This is the default setting.
• Disable. NAT is disabled.
8. Click the Apply button.
Your settings are saved.
9. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the
Internet Connection on page 191.
Manage the Internet Settings Manually
46
N600 and AC750 WiFi DSL Modem Routers
Specify an Internet Connection That Uses a Login and PPPoE
Service
If you want to manually configure the Internet connection settings, use the information that
your ISP gave you to log in to your Internet service. If you cannot find this information,
contact your ISP.

To view or specify the Internet connection settings with a login for PPPoE service:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Internet.
The Internet Setup screen displays.
6. In the Does your Internet connection require a login? section, make sure that the Yes radio
button is selected.
The Yes radio button is selected by default.
Manage the Internet Settings Manually
47
N600 and AC750 WiFi DSL Modem Routers
7. From the Encapsulation menu, select PPPoE (PPP over Ethernet).
8. Enter the settings as described in the following table.
Field
Description
Login
Enter the login name that your ISP gave you. This login name is often an
email address.
Password
Enter the password that you use to log in to your Internet service.
Service Name (If Required)
Enter the service name that your ISP gave you. Often, a service name is
not required.
Connection Mode
From the Connection Mode menu, select Always On, Dial on Demand,
or Manually Connect.
Manage the Internet Settings Manually
48
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Idle Timeout (In Minutes)
To change the number of minutes until the Internet login times out, enter
the number of minutes.
The idle time-out specifies how long the modem router keeps the Internet
connection active when no one on the network is using the Internet
connection. A value of 0 (zero) means never log out.
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically
assigns these addresses.
Use Static IP Address
Your ISP assigned a static IP address. Enter the IP address and IP subnet
mask.
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically
assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses
to the modem router during login, select this option and enter the IP
address of your ISP primary DNS server. If a secondary DNS server
address is available, enter it also.
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC
address of the network interface card in your computer when your account is first opened. They accept
traffic only from the MAC address of that computer. This feature allows your modem router to use your
computer’s MAC address (also called cloning).
Use Default Address
Use the default MAC address.
Use Computer MAC Address
The modem router captures and uses the MAC address of the computer
that you are now using. You must use the one computer that is allowed by
the ISP.
Use This MAC Address
Enter the MAC address that you want to use.
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is
enabled by default because it is needed in most situations. Select the NAT setting:
• Enable. NAT is enabled. This is the default setting.
• Disable. NAT is disabled.
9. Click the Apply button.
Your settings are saved.
10. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the
Internet Connection on page 191.
Manage the Internet Settings Manually
49
N600 and AC750 WiFi DSL Modem Routers
Specify an Internet Connection That Uses a Login and PPPoA
Service
If you want to manually configure the Internet connection settings, use the information that
your ISP gave you to log in to your Internet service. If you cannot find this information, contact
your ISP.
Note: PPP over ATM (PPPoA) is available only if you connect the modem
router to the Internet over a DSL service. PPPoA is not available for cable
or fiber service.

To view or specify the Internet connection settings with a login for PPPoA service:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Internet.
The Internet Setup screen displays.
6. In the Does your Internet connection require a login? section, make sure that the Yes radio
button is selected.
The Yes radio button is selected by default.
Manage the Internet Settings Manually
50
N600 and AC750 WiFi DSL Modem Routers
7. From the Encapsulation menu, select PPPoA (PPP over ATM).
8. Enter the settings as described in the following table.
Field
Description
Login
Enter the login name that your ISP gave you. This login name is often an
email address.
Password
Enter the password that you use to log in to your Internet service.
Service Name (If Required)
Enter the service name that your ISP gave you. Often, a service name is
not required.
Connection Mode
From the Connection Mode menu, select Always On, Dial on Demand,
or Manually Connect.
Idle Timeout (In Minutes)
To change the number of minutes until the Internet login times out, enter
the number of minutes.
The idle time-out specifies how long the modem router keeps the Internet
connection active when no one on the network is using the Internet
connection. A value of 0 (zero) means never log out.
Manage the Internet Settings Manually
51
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically
assigns these addresses.
Use Static IP Address
Your ISP assigned a static IP address. Enter the IP address and IP subnet
mask.
Domain Name Server (DNS) Address
The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically
assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses
to the modem router during login, select this option and enter the IP
address of your ISP primary DNS server. If a secondary DNS server
address is available, enter it also.
NAT (Network Address Translation)
NAT allows computers on your home network to share the modem router Internet connection. NAT is
enabled by default because it is needed in most situations. Select the NAT settings:
• Enable. NAT is enabled. This is the default setting.
• Disable. NAT is disabled.
9. Click the Apply button.
Your settings are saved.
10. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the
Internet Connection on page 191.
Manage the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.
MTU Concepts
When one network device communicates across the Internet with another, the data packets
travel through many devices along the way. If a device in the data path uses a lower MTU
setting than the other devices, the data packets must be split or “fragmented” to
accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations,
changing the value fixes one problem but causes another.
Manage the Internet Settings Manually
52
N600 and AC750 WiFi DSL Modem Routers
Leave the MTU unchanged unless one of these situations occurs:
•
You experience problems connecting to your ISP or other Internet service, and the
technical support of either the ISP or NETGEAR recommends changing the MTU setting.
These web-based applications might require an MTU change:
-
A secure website that does not open or displays only part of a web page
-
Yahoo email
-
MSN portal
-
America Online’s DSL service
•
You use VPN and experience severe performance problems.
•
You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are
willing to experiment, you can gradually reduce the MTU from the maximum value of 1500
until the problem goes away. The following table describes common MTU sizes and
applications.
Table 2. Common MTU sizes
MTU
Application
1500
The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and
switches.
1492
Used in PPPoE environments.
1472
Maximum size to use for pinging. (Larger packets are fragmented.)
1468
Used in some DHCP environments.
1460
Usable by AOL if you do not send or receive large email attachments, for example.
1436
Used in PPTP environments or with VPN.
1400
Maximum size for AOL DSL.
576
Typical value to connect to dial-up ISPs.
Change the MTU Size
WARNING:
An incorrect MTU setting can cause Internet communication
problems. For example, you might not be able to access certain
websites, frames within websites, secure login pages, or FTP or
POP servers. Change the MTU only if you are sure that it is
necessary for your ISP connection.
Manage the Internet Settings Manually
53
N600 and AC750 WiFi DSL Modem Routers

To change the MTU size:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > WAN Setup.
6. In the MTU Size field, enter a value from 616 to 1500.
The default MTU (maximum transmit unit) value is 1500. The normal MTU value for most
Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections.
7. Click the Apply button.
Your settings are saved.
Manage the Internet Settings Manually
54
4.
Manage the WiFi Network Settings
4
This chapter describes how you can manage the WiFi network settings of the modem router.
The chapter includes the following sections:
•
Manage the Basic WiFi Settings and WiFi Security of the Main Network
•
Use WPS to Add a Device to the WiFi Network
•
Manage the WiFi Settings and WiFi Security of the Guest Network
•
Control the WiFi Radios
•
Manage the WPS Settings
•
Manage Advanced WiFi Features
•
Manage Wi-Fi Multimedia Quality of Service
For information about setting up a WiFi access list and managing WiFi access, see Set Up a
WiFi Access List and Manage WiFi Access on page 97.
55
N600 and AC750 WiFi DSL Modem Routers
Manage the Basic WiFi Settings and WiFi Security of the
Main Network
The modem router comes with preset security. This means that the WiFi network name
(SSID), network key (password), and security option (encryption protocol) are preset in the
factory. The preset SSID and password are uniquely generated for every device to protect
and maximize your WiFi security. You can find the preset SSID and password on the product
label (see Bottom Panel Product Label on page 13).
IMPORTANT:
NETGEAR recommends that you do not change your preset
security settings. If you decide to change your preset security
settings, make a note of the new settings and store the note in a
safe place where you can easily find it.
View or Change the Basic WiFi Settings
You can view or change the basic WiFi settings and WiFi security. The modem router
simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and
the 5 GHz band for 802.11na and 802.11a devices and, for the AC750 WiFi DSL Modem
Router Model D6000, also 802.11ac devices.
Tip: If you decide to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when
the new WiFi settings take effect.

To view or change the basic WiFi settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Wireless.
Manage the WiFi Network Settings
56
N600 and AC750 WiFi DSL Modem Routers
6. View or change the basic WiFi settings and security settings.
Manage the WiFi Network Settings
57
N600 and AC750 WiFi DSL Modem Routers
The following table describes the fields on the Wireless Settings screen.
Field
Description
Region Selection
Region
From the menu, select the region in which the modem router operates.
Note: It might not be legal to operate the modem router in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local government
agency.
Wireless Network (2.4GHz b/g/n)
Enable SSID
Broadcast
By default, the modem router broadcasts its SSID so that WiFi stations can detect the
WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the
Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional
WiFi security, but users must know the SSID to be able to join the WiFi network of the
modem router.
Enable Wireless By default, WiFi clients that are connected to the 2.4 GHz band of the main WiFi network
Isolation
can access other WiFi devices or Ethernet devices that are connected to the main WiFi
network. To prevent access between devices on the 2.4 GHz band of the main WiFi
network, select the Enable Wireless Isolation check box.
Name (SSID)
The SSID is the WiFi network name. If you did not change the SSID, the default SSID
displays. The default SSID is also printed on the product label (see Bottom Panel Product
Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must
change the SSID, enter a 32-character (maximum), case-sensitive name in this field.
Channel
From the Channel menu, select Auto for automatic channel selection or select an
individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the channel unless
you experience interference (shown by lost connections or slow data transfers). If this
situation occurs, experiment with different channels to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting
different channels for adjacent APs. NETGEAR recommends a channel spacing of four
channels between adjacent APs (for example, use Channels 1 and 5, or 6 and 10).
Mode
From the Mode menu, select one of the following modes:
• Up to 54 Mbps. Legacy mode. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to function at up to 54 Mbps.
• Up to 145 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the
network but limits 802.11n devices to function at up to 145 Mbps. This mode is the
default mode.
• Up to 300 Mbps. Performance mode. This mode allows 802.11n, 802.11g, and
802.11b devices to join the network and allows 802.11n devices to function at up to
300 Mbps.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are
capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
Manage the WiFi Network Settings
58
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options
This information applies to the 2.4 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi security options for the modem
router’s WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the network.
NETGEAR recommends that you do not use an open WiFi network.
• WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode
that is superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you select Up to 54
Mbps from the Mode menu.
WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capable of speeds of up
300 Mbps in the 2.4 GHz band). For information about configuring WEP, see Configure WEP Legacy
WiFi Security on page 62.
• WPA-PSK [TKIP]. WPA security provides a secure connection but is superseded by WPA2. The
WPA-PSK [TKIP] option displays only if you select Up to 54 Mbps from the Mode menu.
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz
band of the main WiFi network, a user must enter this passphrase.
• WPA2-PSK [AES]. WPA2 security is the default setting and enables WiFi devices that support WPA2
to join the 2.4 GHz main WiFi network of the modem router. If you did not change the passphrase, the
default passphrase displays. The default passphrase is printed on the product label (see Bottom Panel
Product Label on page 13).
WPA2 allow 802.11n devices to connect to the 2.4 GHz band of the main WiFi network at the fastest
speed. WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and
support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK
[AES] security.
NETGEAR recommends that you do not change the default passphrase. If you must change the
passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of
the main WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either
WPA or WPA2 to join the 2.4 GHz main WiFi network of the modem router. However, WPA-PSK [TKIP]
is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
2.4 GHz band of the main WiFi network, a user must enter this passphrase.
Passphrase
The passphrase that provides users access to the WiFi network in the 2.4 GHz band. The
passphrase is also referred to as the password or key.
Wireless Network (5GHz 11a/n)
Enable SSID
Broadcast
By default, the modem router broadcasts its SSID so that WiFi stations can detect the
WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the
Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional
WiFi security, but users must know the SSID to be able to join the WiFi network of the
modem router.
Enable Wireless By default, WiFi clients that are connected to the 5 GHz band of the main WiFi network
Isolation
can access other WiFi devices or Ethernet devices that are connected to the main WiFi
network. To prevent access between devices on the 5 GHz band of the main WiFi
network, select the Enable Wireless Isolation check box.
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N600 and AC750 WiFi DSL Modem Routers
Field
Description
Name (SSID)
The SSID is the WiFi network name. If you did not change the SSID, the default SSID
displays. The default SSID is also printed on the product label (see Bottom Panel Product
Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must
change the SSID, enter a 32-character (maximum), case-sensitive name in this field.
Channel
From the Channel menu, select Auto for automatic channel selection or select an
individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the channel unless
you experience interference (shown by lost connections or slow data transfers). If this
situation occurs, experiment with different channels to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting
different channels for adjacent APs. NETGEAR recommends a channel spacing of four
channels between adjacent APs.
Mode
The options from the Mode menu for the 5 GHz band differ for the N600 WiFi DSL
Modem Router Model D3600 and the AC750 WiFi DSL Modem Router Model D6000.
N600 WiFi DSL Modem Router Model D3600
From the Mode menu, select one of the following modes:
• Up to 54 Mbps. Legacy mode. This mode allows 802.11na and 802.11a devices to
join the network but limits 802.11na devices to function at up to 54 Mbps.
• Up to 150 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11na and 802.11a devices to join the network
but limits 802.11na devices to function at up to 150 Mbps.
• Up to 300 Mbps. Performance mode. This mode allows 802.11na and 802.11a
devices to join the network and allows 802.11na devices to function at up to
300 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are
capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
AC750 WiFi DSL Modem Router Model D6000
From the Mode menu, select one of the following modes:
• Up to 54 Mbps. Legacy mode. This mode allows 802.11ac, 802.11na, and 802.11a
devices to join the network but limits 802.11ac and 802.11na devices to function at up
to 54 Mbps.
• Up to 150 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11ac, 802.11na, and 802.11a devices to join
the network but limits 802.11ac and 802.11na devices to function at up to 150 Mbps.
• Up to 433 Mbps. Performance mode. This mode allows 802.11ac, 802.11na, and
802.11a devices to join the network and allows 802.11ac and 802.11na devices to
function at up to 433 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are
capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
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N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options
This information applies to the 5 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi security options for the modem
router’s WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the network.
NETGEAR recommends that you do not use an open WiFi network.
• WPA2-PSK [AES]. WPA2 security is the default setting and enables WiFi devices that support WPA2
to join the 5 GHz main WiFi network of the modem router. If you did not change the passphrase, the
default passphrase displays. The default passphrase is printed on the product label (see Bottom Panel
Product Label on page 13).
WPA2 allow 802.11ac and 802.11na devices to connect to the 5 GHz band of the main WiFi network at
the fastest speed. WPA2 provides a secure connection but some older WiFi devices do not detect WPA2
and support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] +
WPA2-PSK [AES] security.
NETGEAR recommends that you do not change the default passphrase. If you must change the
passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the
main WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either
WPA or WPA2 to join the 5 GHz main WiFi network of the modem router. However, WPA-PSK [TKIP]
is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
5 GHz band of the main WiFi network, a user must enter this passphrase.
Passphrase
The passphrase that provides users access to the WiFi network in the 5 GHz band. The
passphrase is also referred to as the password or key.
7. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are
disconnected from the network.
8. Make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
•
If your computer or WiFi device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the
modem router provides. Some WiFi devices automatically connect to the first open
network without WiFi security that they discover.
•
If your computer or WiFi device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your
computer or WiFi device to match the current settings for your network.
•
Does your WiFi device display as an attached device? (See View Devices Currently
on the Network on page 169.) If it does, it is connected to the network.
•
Are you using the correct network name (SSID) and password?
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N600 and AC750 WiFi DSL Modem Routers
Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption
mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission
speed to 54 Mbps (the modem router is capable of speeds of up 300 Mbps in the 2.4 GHz
band). WEP is available only for the 2.4 GHz band.
Tip: If you want to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when
the new WiFi settings take effect.

To configure WEP security:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Wireless.
The Wireless Settings screen displays.
6. From the Mode menu, select Up to 54 Mbps.
The screen adjusts to display the WEP radio button.
7. In the Security Options section, select the WEP radio button.
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N600 and AC750 WiFi DSL Modem Routers
8. From the Authentication Type menu, select one of the following types:
• Automatic. Clients can use either Open System or Shared Key authentication.
•
Shared Key. Clients can use only Shared Key authentication.
9. From the Encryption Strength menu, select the encryption key size:
• 64-bit. Standard WEP encryption, using 40/64-bit encryption.
•
128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection
provides higher encryption security.
10. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button.
Only one key can be the active key.
11. Enter the value for the key:
• For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, A–F). The key
values are not case-sensitive.
•
For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F). The key
values are not case-sensitive.
To join the modem router’s WiFi network, a user must enter the key value for the key that
you specified as the active key.
12. Click the Apply button.
Your settings are saved.
13. Make sure that you can reconnect over WiFi to the network with its new security settings.
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N600 and AC750 WiFi DSL Modem Routers
If you cannot connect over WiFi, check the following:
•
If your computer or WiFi device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the
modem router provides. Some WiFi devices automatically connect to the first open
network without WiFi security that they discover.
•
If your computer or WiFi device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your
computer or WiFi device to match the current settings for your network.
•
Does your WiFi device display as an attached device? (See View Devices Currently
on the Network on page 169.) If it does, it is connected to the network.
•
Are you using the correct network name (SSID) and password?
Use WPS to Add a Device to the WiFi Network
WPS (Wi-Fi Protected Setup) lets you connect a computer or WiFi device to the modem
router’s network without entering the WiFi network passphrase or key. Instead, you use a
WPS button or enter a PIN to connect.
If you use the push button method, the WiFi device that you are trying to connect must
provide either a physical button or a software button. If you use the PIN method, you must
know the PIN of the WiFi device that you are trying to connect.
WPS supports WPA and WPA2 WiFi security. If your modem router network is open (no WiFi
security is set, which is not the default setting for the modem router), connecting with WPS
automatically sets WPA + WPA2 WiFi security on the modem router network and generates a
random passphrase. You can view this passphrase (see Manage the Basic WiFi Settings and
WiFi Security of the Main Network on page 56).
Use WPS with the Push Button Method
For you to use the push button method to connect a WiFi device to the modem router’s WiFi
network, the WiFi device that you are trying to connect must provide either a physical button
or a software button. You can use the physical button and software button to let a WiFi device
join only the main WiFi network, not the guest WiFi network.

To let a WiFi device join the modem router’s main WiFi network using WPS with the
push button method:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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N600 and AC750 WiFi DSL Modem Routers
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > WPS Wizard.
The screen displays a description of the WPS method.
6. Click the Next button.
By default, the Push Button (recommended) radio button is selected.
button onscreen or press the WPS button on the back panel of the
7. Either click the
modem router and release it quickly.
Note: The button is labeled Reset WPS.
WARNING:
If you press the WPS button on the back panel but do not release it
quickly, the modem router resets to factory default settings.
For two minutes, the modem router attempts to find the WiFi device (that is, the client)
that you want to join the modem router’s main WiFi network.
During this time, the WPS LED
on the top panel of the modem router blinks green.
8. Within two minutes, go to the WiFi device and press its WPS button to join the modem
router’s main WiFi network without entering a password.
After the modem router establishes a WPS connection, the WPS LED lights solid green
again and the Add WPS Client screen displays a confirmation message.
9. To verify that the WiFi device is connected to the modem router’s main WiFi network, select
BASIC > Attached Device.
The WiFi device displays onscreen.
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N600 and AC750 WiFi DSL Modem Routers
Use WPS with the PIN Method
To use the PIN method to connect a WiFi device to the modem router’s WiFi network, you
must know the PIN of the WiFi device that you are trying to connect.

To let a WiFi device join the modem router’s WiFi network using WPS with the PIN
method:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > WPS Wizard.
The screen displays a description of the WPS method.
6. Click the Next button.
The Add WPS Client screen adjusts.
The Push Button (recommended) radio button is selected by default.
7. Select the PIN Number radio button.
8. In the Enter Client's PIN field, enter the PIN number of the WiFi device.
9. Click the Next button.
For four minutes, the modem router attempts to find the WiFi device (that is, the client)
that you want to join the modem router’s main WiFi network.
During this time, the WPS LED
on the top panel of the modem router blinks green.
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N600 and AC750 WiFi DSL Modem Routers
10. Within four minutes, go to the WiFi device and use its WPS software to join the network
without entering a password.
When the modem router establishes a WPS connection, the WPS LED lights solid green
again and the Add WPS Client screen displays a confirmation message.
11. To verify that the WiFi device is connected to the modem router’s main WiFi network, select
BASIC > Attached Device.
The WiFi device displays onscreen.
Manage the WiFi Settings and WiFi Security of the Guest
Network
A guest network allows visitors to use the Internet without using your WiFi security key. By
default, the guest WiFi network is disabled. You can enable and configure the guest WiFi
network for each WiFi band. The modem router simultaneously supports the 2.4 GHz band
for 802.11n, 802.11g, and 802.11b devices and the 5 GHz band for 802.11na and 802.11a
devices and, for the AC750 WiFi DSL Modem Router Model D6000, also 802.11ac devices.
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi
network. For example, if you configure the WiFi mode for the main WiFi network as Up to
54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to 54 Mbps
mode in the 2.4 GHz band. For information about configuring the WiFi mode, see Manage
the Basic WiFi Settings and WiFi Security of the Main Network on page 56.
Set Up and Enable a Guest Network
The modem router provides the following default guest networks:
•
•
2.4 GHz band:
-
NETGEAR-Guest
-
NETGEAR-Guest2
-
NETGEAR-Guest3
5 GHz band:
-
NETGEAR-5G-Guest
-
NETGEAR-5G-Guest2
-
NETGEAR-5G-Guest3
By default, all of these networks are configured as open networks without security but are
disabled. You can enable one, several, or all networks. You can also change the names
(SSIDs) for these networks.
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N600 and AC750 WiFi DSL Modem Routers

To set up and enable a guest network:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select Guest Network.
These options display only if the
2.4 GHz band of the main WiFi
network is set to Up to 54 Mbps.
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N600 and AC750 WiFi DSL Modem Routers
5. In one of the Network Profiles tables, select the radio button for the guest network (either in
the 2.4 GHz band or in the 5 GHz band) that you want to enable and set up.
6. Enable the guest network and configure its WiFi settings as described in the following table.
Field
Description
Wireless Settings - Profile (2.4GHz b/g/n)
Enable Guest
Network
By default, the guest WiFi network is disabled. To enable the guest WiFi network for
the 2.4 GHz band, select the Enable Guest Network check box.
Enable SSID
Broadcast
By default, the modem router broadcasts its SSID of the 2.4 GHz band so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the
SSID broadcast for the 2.4 GHz band of the guest WiFi network, clear the Enable SSID
Broadcast check box.
Allow guest to
access My Local
Network
By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi
network cannot access WiFi devices or Ethernet devices that are connected to the
main WiFi network. To allow access to the main WiFi network, select the Allow guest
to access My Local Network check box.
Enable Wireless
Isolation
By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi
network can access other WiFi devices on the guest WiFi network. To prevent WiFi
clients that are connected to the 2.4 GHz band of the guest WiFi network from
accessing other WiFi devices on the guest WiFi network, select the Enable Wireless
Isolation check box.
Guest Wireless
Network Name
(SSID)
The SSID is the 2.4 GHz WiFi band name. The default SSID displays, which is
NETGEAR_Guest1, NETGEAR_Guest2, or NETGEAR_Guest3.
If you want to change the SSID in the 2.4 GHz band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.
Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz
band of the guest WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz
band of the guest WiFi network. This is the default setting for the guest WiFi network.
• WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode
that is superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you configure the
WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see Manage the Basic
WiFi Settings and WiFi Security of the Main Network on page 56.). For information about configuring
WEP, see Configure WEP Legacy WiFi Security on page 62.
• WPA-PSK [TKIP]. WPA provides a secure connection but is superseded by WPA2. The WPA-PSK
[TKIP] option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps
in the 2.4 GHz band (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on
page 56.).
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz
band of the guest WiFi network, a user must enter this passphrase.
Manage the WiFi Network Settings
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N600 and AC750 WiFi DSL Modem Routers
Field
Description
(continued)
• WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not
detect WPA2 and support only WPA. Select WPA2 to allow 802.11n devices to connect to the 2.4 GHz
band of the guest WiFi network at the fastest speed. If your network includes older devices that do not
support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
2.4 GHz band of the guest WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either
WPA or WPA2 to join the 2.4 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less
secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
2.4 GHz band of the guest WiFi network, a user must enter this passphrase.
Passphrase
The passphrase that provides users access to the guest WiFi network in the 2.4 GHz
band. The passphrase is also referred to as the password or key.
Wireless Settings - Profile (5GHz a/n)
Enable Guest
Network
By default, the guest WiFi network is disabled. To enable the guest WiFi network for
the 5 GHz band, select the Enable Guest Network check box.
Enable SSID
Broadcast
By default, the modem router broadcasts its SSID of the 5 GHz band so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the
SSID broadcast for the 5 GHz band of the guest WiFi network, clear the Enable SSID
Broadcast check box.
Allow guest to
access My Local
Network
By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network
cannot access WiFi devices or Ethernet devices that are connected to the main WiFi
network. To allow access to the main WiFi network, select the Allow guest to access
My Local Network check box.
Enable Wireless
Isolation
By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network
can access other WiFi devices on the guest WiFi network. To prevent WiFi clients that
are connected to the 5 GHz band of the guest WiFi network from accessing other WiFi
devices on the guest WiFi network, select the Enable Wireless Isolation check box.
Guest Wireless
Network Name
(SSID)
The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR-5G_Guest1, NETGEAR-5G_Guest2, or
NETGEAR-5G_Guest3.
If you want to change the SSID in the 5 GHz band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.
Manage the WiFi Network Settings
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N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 5 GHz band
of the guest WiFi network:
• None. An open WiFi network that does not provide any security. Any WiFi device can join the 5 GHz
band of the guest WiFi network. This is the default setting for the guest WiFi network.
• WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not
detect WPA2 and support only WPA. Select WPA2 to allow 802.11ac (for the AC750 WiFi DSL Modem
Router Model D6000) and 802.11na devices to connect to the 5 GHz band of the guest WiFi network
at the fastest speed. If your network includes older devices that do not support WPA2, select
WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz
band of the guest WiFi network, a user must enter this passphrase.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either
WPA or WPA2 to join the 5 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less
secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
5 GHz band of the guest WiFi network, a user must enter this passphrase.
Passphrase
The passphrase that provides users access to the guest WiFi network in the 5 GHz
band. The passphrase is also referred to as the password or key.
7. Click the Apply button.
Your settings are saved.
8. Make sure that you can reconnect over WiFi to the guest network.
If you cannot connect over WiFi, check the following:
•
If your computer or WiFi device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the
modem router provides. Some WiFi devices automatically connect to the first open
network without WiFi security that they discover.
•
Does your WiFi device display as an attached device? (See View Devices Currently
on the Network on page 169.) If it does, it is connected to the network.
•
Are you using the correct network name (SSID) and password?
Configure WEP Legacy WiFi Security for the Guest WiFi
Network
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption
mode that is superseded by WPA-PSK and WPA2-PSK. WEP supports speeds of up to
54 Mbps (the modem router is capable of speeds of up to 300 Mbps in the 2.4 GHz band).
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71
N600 and AC750 WiFi DSL Modem Routers
IMPORTANT:
The WiFi mode of the guest WiFi network depends on the WiFi
mode of the main WiFi network. For you to be able to configure
WEP in the guest WiFi network, first configure the mode for the
main WiFi network as Up to 54 Mbps. For information about
configuring the WiFi mode, see View or Change the Basic WiFi
Settings on page 56.

To configure WEP security for the guest WiFi network:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. In the address field of your browser, enter http://routerlogin.net.
The login screen displays.
3. Type admin for the user name and type your password.
If you did not yet personalize your password, type password for the password.
4. Click the OK button.
The BASIC Home screen displays.
5. Select BASIC > Guest Network.
The Guest Network Settings screen displays.
6. In the Security Options section, select the WEP radio button.
7. From the Authentication Type menu in the Security Encryption (WEP) section, select one
of the following types:
• Shared Key. Clients can use only Shared Key authentication.
•
Automatic. Clients can use either Open System or Shared Key authentication.
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N600 and AC750 WiFi DSL Modem Routers
8. From the Encryption Strength menu in the Security Encryption (WEP) section, select the
encryption key size:
• 64-bit. Standard WEP encryption, using 40/64-bit encryption.
•
128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection
provides stronger encryption security.
9. In the Security Encryption (WEP) Key section, generate the key automatically:
a. In the Passphrase field, enter a passphrase:
b. Click the Generate button.
For 64-bit WEP, four different WEP keys are generated and the four key fields are
populated with different WEP keys. For 128-bit WEP, only one WEP key is generated
and the four key fields are populated with the same WEP key.
c. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button.
Only one key can be the active key.
To join the guest WiFi network, a user must enter the key value for the key that you
specified as the active key.
10. Click the Apply button.
Your settings are saved.
Control the WiFi Radios
The modem router provides internal WiFi radios that broadcast signals in the 2.4 GHz and
5 GHz ranges. By default, they are on so that you can connect over WiFi to the modem
router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection
to the modem router.
You can turn the WiFi radios on and off with the WiFi On/Off button on the modem router, or
you can log in to the modem router and enable or disable the WiFi radios through the web
management interface. If you are close to the modem router, it might be easier to press the
WiFi On/Off button. If you are away from the modem router or already logged in, it might be
easier to enable or disable the radios through the web management interface.
Use the WiFi On/Off Button

To turn the WiFi radios off and on with the WiFi On/Off button:
Press the WiFi On/Off button on the back panel of the modem router for two seconds.
If you turned off the WiFi radios, the WiFi LED turns off. If you turned on the WiFi radios, the
lights solid green.
WiFi LED
Tip: If you want to disable the WiFi radio or radios of the modem router,
use a wired connection to avoid being disconnected when WiFi radio
or radios turn off.
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Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log in to the modem
router to turn them back on. You must press the WiFi On/Off button again for two seconds to
turn the WiFi radios back on.

To enable or disable the WiFi radios:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Wireless Settings.
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6. Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section,
Advanced Wireless Settings (5GHz a/n) section, or both sections:
• Turn off the radio. Clear the Enable Wireless Router Radio check box.
If both radios are disabled, the WiFi LED turns off (see Top Panel with LEDs on
page 10).
•
Turn on the radio. Select the Enable Wireless Router Radio check box.
If at least one radio is enabled, the WiFi LED lights solid green.
7. Click the Apply button.
Your settings are saved.
Manage the WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi
password. You can change the WPS default settings.

To manage WPS Settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
5. Scroll down to the bottom of the screen.
The Router’s PIN field displays the fixed PIN that you use to configure the modem
router’s WiFi settings from another platform through WPS.
6. To disable the PIN, clear the Enable Router’s PIN check box.
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By default, the Enable Router’s PIN check box is selected and the modem router’s PIN is
enabled. For enhanced security, you can disable the modem router’s PIN by clearing the
Enable Router’s PIN check box. However, when you disable the modem router’s PIN,
WPS is not disabled because you can still use the physical WPS button.
Note: The PIN function might temporarily be disabled automatically if the
modem router detects suspicious attempts to break into the modem
router’s WiFi settings by using the router’s PIN through WPS.
7. To allow the wireless settings for the 2.4 GHz radio to be changed automatically when you
use WPS, clear the Keep Existing Wireless Settings (2.4GHz b/g/n) check box.
8. To allow the wireless settings for the 5 GHz radio to be changed automatically when you use
WPS, clear the Keep Existing Wireless Settings (5GHz a/n) check box.
By default, both Keep Existing Wireless Settings check boxes are selected. NETGEAR
recommends that you leave these check box selected. If you clear these check box, the
next time a new WiFi client uses WPS to connect to the modem router, the modem router
WiFi settings change to an automatically generated random SSID and passphrase. For
information about viewing this SSID and passphrase, see Manage the Basic WiFi
Settings and WiFi Security of the Main Network on page 56. Clear the Keep Existing
Wireless Settings check box for a radio only if you want to allow the WPS process to
change the SSID and passphrase for WiFi access for that radio.
WARNING:
If you clear the Keep Existing Wireless Settings check box for a
radio and use WPS to add a computer or WiFi device to the modem
router’s WiFi network, the SSID and passphrase are automatically
generated and other WiFi devices that are already connected to the
modem router’s WiFi network might be disconnected.
9. Click the Apply button.
Your settings are saved.
Manage Advanced WiFi Features
For most WiFi networks, the advanced WiFi features work fine and you do not need to
change the settings.
Tip: If you want to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when
the new WiFi settings take effect.
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
To manage advanced WiFi features:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Wireless Settings.
6. Enter the settings as described in the following table.
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Except for the description of 20/40 MHz coexistence, the descriptions in the table (not the
settings onscreen) apply to both the Advanced Wireless Settings (2.4GHz b/g/n) section
and the Advanced Wireless Settings (5GHz a/n) section.
Field
Description
Enable 20/40 MHz
Coexistence
By default, 20/40 MHz coexistence is enabled to prevent interference between WiFi
networks in your environment at the expense of the WiFi speed. If no other WiFi
networks are present in your environment, you can clear the Enable 20/40 MHz
Coexistence check box to increase the WiFi speed to the maximum supported
speed.
Note: 20/40 MHz coexistence applies to the 2.4 GHz band only.
Fragmentation
Length (256-2346)
CTS/RTS Threshold
(1-2347)
The fragmentation length (the default is 2346), CTS/RTS threshold (the default is
2347), and the preamble mode (the default is Automatic) are reserved for WiFi
testing and advanced configuration only. Do not change these settings unless
directed by NETGEAR support or unless you are sure what the consequences are.
Incorrect settings might disable the WiFi function of the modem router unexpectedly.
Preamble Mode
Transmit Power
Control
You can lower the WiFi transmit power by selecting a value lower than 100% from
the Transmit Power Control menu.
The setting of 100% allows the modem router to use the maximum WiFi transmit
power to transmit WiFi packets. Reducing the transmit power can save the power
consumption for the modem router but also reduces the WiFi coverage. If you want
to ensure maximum WiFi coverage, NETGEAR recommends that you leave the
setting on the Transmit Power Control menu at 100%.
7. Click the Apply button.
Your settings are saved.
Manage Wi-Fi Multimedia Quality of Service
Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over
the WiFi link.
WMM QoS prioritizes WiFi data packets from different applications based on four access
categories: voice, video, best effort, and background. For an application to receive the
benefits of WMM QoS, WMM must be enabled on both the application and the client running
that application. Legacy applications that do not support WMM and applications that do not
require QoS are assigned to the best effort category, which receives a lower priority than
voice and video.
WMM QoS is automatically enabled for the modem router. However, you can disable WMM
QoS.
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
To disable WMM QoS:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > QoS Setup.
The QoS Setup screen displays.
6. Clear the Enable WMM (Wi-Fi multimedia) settings (2.4 GHz b/g/n) check box.
7. Clear the Enable WMM (Wi-Fi multimedia) settings (5 GHz a/n) check box.
8. Click the Apply button.
Your settings are saved.
Manage the WiFi Network Settings
79
5.
Control Access to the Internet
5
The modem router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.
This chapter includes the following sections:
•
Set Up Parental Controls
•
Use Keywords to Block Internet Sites
•
Manage Simple Outbound Firewall Rules for Services and Applications
•
Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules
•
Set Up a WiFi Access List and Manage WiFi Access
•
Set Up Security Event Email Notifications
For information about more advanced ways to configure Internet security, see Chapter 11,
Manage Port Forwarding and Port Triggering.
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Set Up Parental Controls
The first time that you select Parental Controls from the BASIC Home screen, your browser
goes to the Parental Controls website, where you can learn more about Parental Controls. To
set up Parental Controls, you must download the genie app.
Figure 9. Parental Controls website

To set up Parental Controls:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Parental Controls.
The Parental Controls website opens.
6. Click the button for the genie app or version that you want to download and use.
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7. Follow the onscreen instructions to download and install the genie app.
8. Open the genie app and select Parental Controls.
Live Parental Controls automatically starts.
9. Click the Next button, read the note, and click the Next button again.
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
10. Select a radio button as follows:
• If you already own an OpenDNS account, leave the Yes radio button selected.
•
If you did not yet create an OpenDNS account, select the No radio button.
If you are creating an account, the following screen displays.
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a. Complete the fields.
b. Click the Next button.
After you log on or create your account, the filtering level screen displays.
11. Select a radio button for a filtering level and click the Next button.
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12. Click the Take me to the status screen button.
Parental Controls are now set up for the modem router.
13. To enable Parental Controls, click the Enable Live Parental Controls button.
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Use Keywords to Block Internet Sites
You can block keywords and domains (websites) to prevent certain types of HTTP traffic from
accessing your network. By default, keyword blocking is disabled and no domains are
blocked.
Set Up Blocking
You can set up blocking of specific keywords and domains to occur continuously or
according to a schedule.

To set up keyword and domain blocking:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Sites.
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6. In the Keyword Blocking section, specify how the modem router applies keyword blocking:
• Per Schedule. The modem router applies keyword blocking according to a schedule
that you set.
For more information, see Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules on page 95.
•
Always. The modem router applies keyword blocking continuously.
7. In the Type keyword or domain name here field, enter a keyword or domain.
Here are some sample entries:
•
Specify XXX to block http://www.badstuff.com/xxx.html.
•
Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.
•
Enter a period (.) to block all Internet browsing access.
8. Click the Add Keyword button.
The keyword or domain is added to the Block sites containing these keywords or
domain names field (which is also referred to as the blocked list).
9. To add more keywords or domains, repeat Step 7 and Step 8.
The keyword list supports up to 32 entries.
10. Click the Apply button.
Your settings are saved.
Remove a Keyword or Domain from the Blocked List
If you no longer need a keyword or domain on the blocked list, you can remove the keyword
or domain.

To remove a keyword or domain from the blocked list:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Sites.
The Block Sites screen displays.
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6. In the Block sites containing these keywords or domain names field, select the
keyword or domain that you want to remove.
7. Click the Delete Keyword button.
The keyword or domain is removed from the blocked list.
8. Click the Apply button.
Your settings are saved.
Remove All Keywords and Domains from the Blocked List
You can simultaneously remove all keywords and domains from the blocked list.

To remove all keywords and domains from the blocked list:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Sites.
The Block Sites screen displays.
6. Click the Clear List button.
All keywords and domains are removed from the blocked list.
7. Click the Apply button.
Your settings are saved.
Specify a Trusted Computer
You can exempt one trusted device from blocking and logging. The device that you exempt
must be assigned a fixed (static) IP address.

To specify a trusted device:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
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3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Sites.
6. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
7. In the Trusted IP Address field, enter the IP address of the trusted device.
The first three octets of the IP address are automatically populated and depend on the IP
address that is assigned to the modem router on the LAN Setup screen.
8. Click the Apply button.
Your settings are saved.
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Manage Simple Outbound Firewall Rules for Services and
Applications
A firewall protects one network (the trusted network, such as your LAN) from another (the
untrusted network, such as the Internet), while allowing communication between the two.
The modem router provides one default outbound firewall rule: It allows all access to the
Internet (that is, the WAN). You can add simple rules to prevent access to specific services
and applications on the Internet. In addition, you can specify if a rule applies to one user, a
range of users, or all users on your LAN.
The modem router lists many default services and applications that you can use in outbound
rules. You can also add an outbound firewall rule for a custom service or application.
For information about blocking specific keywords, URLs, or sites, see Use Keywords to Block
Internet Sites on page 85. This type of blocking is another aspect of the outbound firewall.
For information about inbound firewall rules, see Manage Port Forwarding and
Port Triggering on page 172.
Note: Service blocking means the same as applying outbound firewall rules.
Add an Outbound Firewall Rule
You can add an outbound firewall rule to prevent access to a specific service or application
on the Internet.

To add an outbound firewall rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Services.
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6. In the Service Blocking section, specify how the modem router applies outbound rules:
•
Per Schedule. The modem router applies outbound rules according to a schedule that
you set.
For more information, see Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules on page 95.
•
Always. The modem router applies outbound rules continuously.
7. Below the Service Table, click the Add button.
8. From the Service Type menu, select service or application to be covered by this rule.
If the service or application does not display in the list, you can add it (see Add an
Outbound Firewall Rule for a Custom Service or Application on page 91).
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9. Specify which devices on your LAN (or LAN users) are affected by the rule, based on their
IP address:
• Only This IP Address. Enter the required address in the Start field to apply the rule
to a single device on your LAN.
•
IP Address Range. Enter the required addresses in the Start and End fields to apply
the rule to a range of devices.
•
All IP Addresses. All computers and devices on your LAN are covered by this rule.
By default, the All IP Addresses radio button is selected.
10. Click the Add button.
The new rule is added to the Service Table on the Block Services screen.
Add an Outbound Firewall Rule for a Custom Service or
Application
The modem router lists many default services and applications that you can use in outbound
rules. If the service or application is not predefined, you specify a custom service or
application in an outbound rule.

To add an outbound firewall custom for a custom service or application:
1. Find out which protocol and port number or range of numbers the service or application
uses.
You can usually find this information by contacting the publisher of the service or
application or through online user or news groups.
2. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
3. Type http://www.routerlogin.net.
A login screen displays.
4. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
5. Click the OK button.
The BASIC Home screen displays.
6. Select ADVANCED > Security > Block Services.
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7. If this is the first time that you add an outbound firewall rule, in the Service Blocking section,
specify how the modem router applies outbound rules:
•
Per Schedule. The modem router applies outbound rules according to a schedule that
you set.
For more information, see Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules on page 95.
•
Always. The modem router applies outbound rules continuously.
8. Below the Service Table, click the Add button.
9. From the Service Type menu, select User Defined.
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10. Specify a new outbound rule as described in the following table.
Field
Description
Protocol
Select the protocol (TCP or UDP) that is associated with the service or
application. If you are unsure, select TCP/UDP.
Starting Port
Enter the start port for the service or application.
Ending Port
If the service or application uses a range of ports, enter the end port for the
range. If the service or application uses a single port, repeat the port number
that you entered in the Starting Port field.
Service Type/User Defined
Enter the name of the custom service or application.
11. Specify which devices on your LAN (or LAN users) are affected by the rule, based on their
IP address:
• Only This IP Address. Enter the required address in the Start field to apply the rule
to a single device on your LAN.
•
IP Address Range. Enter the required addresses in the Start and End fields to apply
the rule to a range of devices.
•
All IP Addresses. All computers and devices on your LAN are covered by this rule.
By default, the All IP Addresses radio button is selected.
12. Click the Add button.
The new rule is added to the Service Table on the Block Services screen.
Change an Outbound Firewall Rule
You can change an existing outbound firewall rule.

To change an outbound firewall rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Block Services.
The following figure shows two rules in the Service Table.
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6. In the Service Table, select the radio button for the rule.
7. Click the Edit button.
The Block Services Setup screen displays.
8. Change the settings.
For more information about the settings, see Add an Outbound Firewall Rule for a
Custom Service or Application on page 91.
9. Click the Accept button.
Your settings are saved. The changed rule displays in the Service Table on the Block
Services screen.
Remove an Outbound Firewall Rule
You can remove an outbound firewall rule that you no longer need.

To remove an outbound firewall rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
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5. Select ADVANCED > Security > Block Services.
The following figure shows two rules in the Service Table.
6. In the Service Table, select the radio button for the rule.
7. Click the Delete button.
The rule is removed from the Service Table.
Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules
You can set up a schedule that you can apply to keyword blocking (see Use Keywords to
Block Internet Sites on page 85) and outbound firewall rules (see Manage Simple Outbound
Firewall Rules for Services and Applications on page 89).
If applied, the schedule specifies the days and time that keyword blocking, outbound firewall
rules, or both are active.
By default, no schedule is set and you can either enable or disable these features.

To set up a schedule for blocking:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
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4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > Schedule.
6. Set up the schedule for blocking:
• Days to Block. Select the check box for each day that you want to block access or
specify that blocking occurs on every day by selecting the Every Day check box.
By default, the Every Day check box is selected.
•
Time of Day to Block. Select a start and end time for blocking in 24-hour format or
select the All Day check box for 24-hour blocking.
By default, the All Day check box is selected.
7. From the Time Zone menu, select your time zone.
8. If you live in an area that observes daylight saving time, select the Automatically adjust for
daylight savings time check box.
Note: If the modem router synchronized its internal clock with a time server
on the Internet and you selected the correct time zone, the Current
Time field displays the correct date and time.
9. Click the Apply button.
Your settings are saved.
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Set Up a WiFi Access List and Manage WiFi Access
By default, any WiFi device that is configured with the correct SSID is allowed access to your
WiFi network. For increased security, you can restrict access to the WiFi network to allow
only specific WiFi devices based on their MAC addresses.
Set Up and Enable a WiFi Access List
A WiFi access control list (ACL) consists of MAC addresses of WiFi devices that are blocked
from accessing your WiFi network.
Each network device owns a MAC address, which is a unique 12-character physical address,
containing the hexadecimal characters 0–9, a–f, or A–F (uppercase or lowercase) only, and
separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the
label of the WiFi card or network interface device. If you cannot see the label, you can display
the MAC address using the network configuration utilities of the computer. You might also
find the MAC addresses through the web management interface of the modem router (see
View Devices Currently on the Network on page 169).
WARNING:
If you use a WiFi device to set up a WiFi access list that, add your
WiFi device to the access list; otherwise, you are disconnected
when you click the Apply button. To avoid this situation, use a
computer with a wired connection to access the modem router.

To restrict WiFi access based on MAC addresses:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
6. Scroll down to the bottom and click the Set Up Access List button.
The Wireless Card Access List screen displays.
7. Click the Add button.
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8. In the Device Name field, enter a name for the WiFi device.
9. In the MAC Address field, enter the MAC address of the WiFi device.
Tip: You can also select a device from the Available Wireless Cards table
by selecting the corresponding radio button.
10. Click the Add button.
The WiFi device is added to the table on the Wireless Card Access List screen.
11. To add another WiFi device, repeat Step 7 through Step 10.
12. Select the Turn Access Control On check box.
13. Click the Apply button.
Your settings are saved and the modem router restarts. After the restart, only WiFi
devices that are in the table on the Wireless Card Access List screen can access the
modem router.
Change the Settings for a Device on the WiFi Access List
You can change the device name or MAC address for a device on the WiFi access list.

To change the settings for a device on the WiFi access list:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
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3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
6. Scroll down to the bottom and click the Set Up Access List button.
7. In the table, select the radio button next to the WiFi device for which you want to make a
change.
8. Click the Edit button.
The Edit Wireless Card screen displays.
9. Change the device name or MAC address.
10. Click the Accept button.
The settings are saved and display in the table on the Wireless Card Access List screen.
However, if you restart the modem router, the changes are lost. You also must apply the
changes on the Wireless Card Access List screen.
11. On the Wireless Card Access List screen, click the Apply button.
Your settings are saved.
Remove a Device From the WiFi Access List
If you no longer need a block a device, you can remove it from the WiFi access list.
To remove a device from the WiFi access list:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
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The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
6. Scroll down to the bottom and click the Set Up Access List button.
7. In the table, select the radio button next to the WiFi device that you want to remove.
8. Click the Delete button.
The device is removed from the table on the Wireless Card Access List screen.
9. Click the Apply button.
Your settings are saved.
Set Up Security Event Email Notifications
The modem router can email you its logs of its activity. The log records router activity and
security events such as attempts to access blocked sites or services.

To set up email notifications:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Security > E-mail.
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6. Select the Turn Email Notification On check box.
7. Enter the settings as described in the following table.
Field
Description
Send alerts and logs through e-mail
Send to This E-mail Address
Enter the email address to which logs and alerts must be sent.
Your Outgoing Mail Server
Enter the name of your ISP’s outgoing (SMTP) mail server (such as
mail.myISP.com).
You might be able to find this information in the configuration screen of your
email program. If you leave this field blank, log and alert messages are not
sent.
Secure connection (use SSL) Select this check box to send messages over a secure connection.
My mail server requires
authentication
If your outgoing email server requires authentication, select this check box
and specify the following settings:
• In the User Name field, enter the user name for the outgoing email
server.
• In the Password field, enter the password for the outgoing email
server.
Send logs according to this schedule
To send logs based on a schedule, select one of the following options from the menu:
• When log is full. This is the default selection.
• Hourly. Logs are sent every hour.
• Daily. Logs are sent every day. From the Time menu, specify the time of day, and select the am or pm
radio button.
• Weekly. Logs are sent every week. From the Day menu, select the day. From the Time menu, specify
the time of day, and select the am or pm radio button.
If you do not want logs to be sent at all, select the None option from the menu.
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8. Click the Apply button.
Your settings are saved.
Logs are sent automatically. If the log fills before the specified time, it is sent. After the log
is sent, it is cleared from the modem router memory. If the modem router cannot email the
log and the log buffer fills, the modem router overwrites the log.
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6.
Share a Storage Device
6
This chapter describes how to access and manage a storage device attached to your modem
router. ReadySHARE lets you access and share a USB storage device connected to the modem
router. (If your storage device uses special drivers, it is not compatible.)
Note: You can use the USB port on the modem router only to connect a
USB storage device such as a flash drive or hard drive or a printer. Do
not connect a computer, USB modem, CD drive, or DVD drive to the
modem router USB port.
The chapter includes the following sections:
•
USB Device Requirements
•
Connect a USB Device to the Modem Router
•
Access a Storage Device Connected to the Modem Router
•
Back Up Windows Computers with ReadySHARE Vault
•
Back Up Mac Computers with Time Machine
•
Control Access to a Storage Device
•
Use FTP Within Your Network
•
View Network Folders on a Device
•
Add a Network Folder on a Storage Device
•
Change a Network Folder, Including Read and Write Access, on a USB Drive
•
Safely Remove a USB Device
Note: For more information about ReadySHARE features, visit
www.netgear.com/readyshare.
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USB Device Requirements
The modem router works with most USB-compliant external flash and hard drives. For the
most up-to-date list of USB devices that the modem router supports, visit
http://kbserver.netgear.com/readyshare.
Some USB external hard drives and flash drives require you to load the drivers onto the
computer before the computer can access the USB device. Such USB devices do not work
with the modem router.
The modem router supports the following file system types for full read/write access:
•
FAT16
•
FAT32
•
NTFS
•
NTFS with compression format enabled
•
Ext2
•
Ext3
•
Ext4
The modem router supports the following file system types with read-only access:
•
HFS
•
HFS+
Connect a USB Device to the Modem Router
ReadySHARE lets you access and share a USB device connected to the USB port on the
modem router. (If your USB device uses special drivers, it is not compatible.) The USB port is
on the back panel of the modem router.
USB port
Figure 10. USB port on the back panel

To connect a USB device:
1. Connect your USB storage device to the USB port on the modem router.
2. If your USB device requires a power supply, connect it.
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You must use the power supply when you connect the USB device to the modem router.
When you connect the USB device to the USB port of the modem router, it might take up
to two minutes before the USB device is ready for sharing. By default, the USB device is
available to all computers on your local area network (LAN).
Access a Storage Device Connected to the Modem Router
From a computer or device on the network, you can access a storage device that is
connected to the modem router.

To access the device from a Mac:
1. Connect a USB storage device to the USB port on the modem router.
If your storage device uses a power supply, you must use it when you connect the device
to the modem router.
When you connect the storage device to the modem router’s port, it might take up to two
minutes before the storage device is ready for sharing. By default, the device is available
to all computers on your local area network (LAN).
2. On a Mac that is connected to the network, select Go > Connect to Server.
3. In the Server Address field, enter smb://readyshare.
4. When prompted, select the Guest radio button.
5. Click the Connect button.
A window automatically opens and displays the files and folders on the device.

To access the device from a Windows computer:
1. Connect a USB storage device to the USB port on the modem router.
If your storage device uses a power supply, you must use it when you connect the device
to the modem router.
When you connect the storage device to the modem router’s port, it might take up to two
minutes before the storage device is ready for sharing. By default, the device is available
to all computers on your local area network (LAN).
2. Launch a web browser from a computer that is connected to the network.
3. In the address field of the browser, enter \\readyshare.
Windows file manager automatically opens and displays the files and folders on the
device.
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Back Up Windows Computers with ReadySHARE Vault
The modem router comes with free backup software for all the Windows computers in your
home. Connect a USB hard disk drive (HDD) to the modem router for centralized,
continuous, and automatic backup.
The following operating systems support ReadySHARE Vault:

•
Windows 7
•
Windows 8
•
Windows 8.1
To back up your Windows computer:
1. Connect a USB HDD to one of the USB ports on the modem router.
2. Visit www.netgear.com/readyshare.
3. Scroll down to the A Happy Home Is Filled With Love And Safely Stored Data section.
4. Click the Download the installer and get started link.
5. Follow the onscreen instructions to download the utility file.
6. Launch the ReadySHAREVault-install.exe file and install the utility.
The Dashboard screen displays.
7. Use the dashboard or the Backup tab to set up and run your backup.
Back Up Mac Computers with Time Machine
You can use Time Machine to back up your Mac computers onto a USB hard drive that is
connected to the USB port on the modem router. You can access the connected storage
device from your Mac with a wired or wireless connection to your modem router.
Set Up a USB Hard Drive on a Mac
NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the
Time Machine backup for the first time. Use a blank partition to prevent some issues during
backup using Time Machine. The modem router supports GUID or MBR partitions.

To format your USB hard disk drive and specify partitions:
1. Physically connect the USB hard drive to your Mac.
2. On your Mac, go to Spotlight (or the magnifying glass) at the top right of the screen and
search for Disk Utility.
3. To format your USB device, open the Disk Utility, click the Erase tab, and click the Erase
button.
4. Click the Partition tab.
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5. Click Partition Layout and set the number of partitions that you want to use.
6. Click the Options button.
The Partition options display.
7. Select the GUID Partition Table or Master Boot Record radio button.
8. For the format, select Mac OS Extended (Journaled).
9. Click the OK button.
10. Click the Apply button.
Your settings are saved.
Prepare to Back Up a Large Amount of Data
Before you back up a large amount of data with Time Machine, NETGEAR recommends that
you follow this procedure.

To prepare to back up a large amount of data:
1. Upgrade the operating system of the Mac computer.
2. Verify and repair the backup disk and the local disk.
3. Verify and repair the permissions on the local disk.
4. Set Energy Saver:
a. From the Apple menu, select System Preferences.
b. From the View menu, select Energy Saver.
c. Click the Power Adapter tab.
d. Select the Wake for Wi-Fi network access check box.
e. Click the Back arrow to save the changes and exit the screen.
5. Modify your security settings:
a. From the Apple menu, select System Preferences.
b. From the View menu, select Security.
c. Click the Advanced button at the bottom of the screen.
d. Leave the Log out after minutes of inactivity check box cleared.
Use Time Machine to Back Up onto a Storage Device
You can use Time Machine to back up your Mac computers onto a USB hard disk drive that
is connected to the USB port on the modem router.

To back up your Mac onto a USB hard drive:
1. Prepare your USB device with a compatible format and partitions.
See Set Up a USB Hard Drive on a Mac on page 106.
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If you plan to back up a large amount of data, see Prepare to Back Up a Large Amount of
Data on page 107.
2. Insert your USB storage drive into the USB port on the modem router.
Note: If your USB device uses a power supply, you must use it when you
connect the USB device to the modem router.
When you connect the USB device to the USB port on the modem router, it might take up
to two minutes before the USB device is ready for sharing. By default, the USB device is
available to all computers on your local area network (LAN).
3. On your Mac computer, select Go > Connect to Server.
4. Type afp://routerlogin.net.
5. When prompted to enter your name and password, select the Guest radio button.
6. Click the Connect button.
A list of connected devices displays. This list includes the name admin when you log in as
admin.
7. From the Apple menu, select System Preferences.
8. Open Time Machine.
9. Click the Select Backup Disk button and select your USB device from the list.
10. Click the Use for Backup button.
Note: If you do not see the USB partition that you want in the Time Machine
disk list, go to Mac finder and click that USB partition. It displays in the
Time Machine list.
11. When prompted to enter your name and password, select the Guest radio button and click
the Connect button.
When the setup is complete, the Mac automatically schedules a full backup. You can back up
immediately if you want.
Control Access to a Storage Device
You can specify the device name, workgroups, and network folders for a storage device
connected to the USB port on the modem router.

To specify the storage device access settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
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The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. Specify access to the storage device:
• Network Device Name. This is the name used to access the USB device that is
connected to the modem router.
•
Workgroup. This is the name of the workgroup that the USB device is a member of. By
default, the name is Workgroup. The name works only in an operating system that
supports NetBIOS, such as Microsoft Windows.
•
Access Method. Select the check boxes for the access methods that you want to
allow:
-
Network Connection. Enabled by default. You can type \\readyshare to access
the storage device within your network. If you change the name in the Network
Device Name field from readyshare to another name, the link changes
accordingly.
-
FTP. Disabled by default. If you enable this feature, you can type
ftp://readyshare.routerlogin.net/shares to access the storage device within
your network and download or upload files. The default port is number 21.
-
FTP (via Internet). Disabled by default. If you enable this feature, remote users
can type ftp://<public IP address/shares> (for example, ftp://1.1.10.102/shares) to
access the device over the Internet and download or upload files. If you set up
Dynamic DNS (see Set Up and Manage Dynamic DNS on page 125), you can
also type a URL domain name (for example,
ftp://MyName.mynetgear.com/shares). The default port is number 21, which you
can change.
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7. Click the Apply button.
Your settings are saved.
Use FTP Within Your Network
File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster.
Note: For information about using FTP to access a storage device over the
Internet, see Chapter 8, Access Storage Devices Through the Internet.

To set up FTP access:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. Select the FTP check box.
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7. Click the Apply button.
Your settings are saved.
View Network Folders on a Device
You can view or change the network folders on a USB storage device connected to the
modem router.

To view network folders:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. The Available Networks Folder section of the screen shows the following settings:
• Share Name. The default share name is USB_Storage.
•
Read Access and Write Access. The permissions and access controls on the
network folder. All–no password (the default) allows all users to access the network
folder. The password for admin is the same one that you use to log in to the modem
router.
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•
Folder Name. Full path of the network folder.
•
Volume Name. Volume name from the storage device.
•
Total Space and Free Space. The current utilization of the storage device.
Add a Network Folder on a Storage Device
You can add network folders on a storage device connected to the USB port on the modem
router.

To add a network folder:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. In the Available Network Folders table, select a device.
7. Click the Create Network Folder button.
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If this screen does not display, your web browser might be blocking pop-ups. If it is,
change the browser settings to allow pop-ups.
8. From the USB Device menu, select the USB drive.
Note: Best practise is not to attach more than one drive to the USB port (for
example, through a USB hub).
9. Click the Browse button and in the Folder field, select the folder.
10. In the Share Name field, type the name of the share.
11. From the Read Access menu and the Write Access menu, select the settings that you
want.
All–no password (the default) allows all users to access the network folder. The other
option is that only the admin user is allowed access to the network folder. The password
for admin is the same one that you use to log in to the modem router.
12. Click the Apply button.
The folder is added on the storage device.
Change a Network Folder, Including Read and Write
Access, on a USB Drive
You can change network folders on storage devices connected to the USB port on the
modem router.

To change a network folder:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
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The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. Click the Edit button.
7. Change the settings in the fields as needed.
For more information about the settings, see Add a Network Folder on a Storage Device
on page 112.
8. Click the Apply button.
Your settings are saved.
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Safely Remove a USB Device
Before you physically disconnect a USB device from the USB port on the modem router, log
in to the modem router, and take the drive offline.

To remove a USB device safely:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select READYSHARE.
The USB Settings (Basic Settings) screen displays.
6. Click the Safely Remove USB Device button.
The device goes offline.
7. Physically disconnect the USB device.
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7.
7
Share a USB Printer
The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port
on your modem router. You can share this USB printer among the Windows and Mac computers
on your network.
The chapter includes the following sections:
•
Install the Printer Driver and Cable the Printer
•
Download the ReadySHARE Printer Utility
•
Install the ReadySHARE Printer Utility
•
Use the Shared Printer
•
View or Change the Status of a Printer
•
Use the Scan Feature of a Multifunction USB Printer
•
Change NETGEAR USB Control Center Settings
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Install the Printer Driver and Cable the Printer
Some USB printer manufacturers (for example, HP and Lexmark) request that you do not
connect the USB cable until the installation software prompts you to do so.

To install the driver and cable the printer:
1. On each computer on your network that shares the USB printer, install the driver
software for the USB printer.
If the printer driver is not installed, contact the printer manufacturer.
2. Use a USB printer cable to connect the USB printer to a modem router USB port.
USB port
Download the ReadySHARE Printer Utility
The utility works on Windows computers, Mac computers, smart phones, and tablets.

To download the ReadySHARE Printer utility:
1. Visit www.netgear.com/readyshare.
2. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of
the screen.
3. Click one of the following links.
• Download PC installer and get started. This is the utility for Windows computers.
•
Download Mac installer and get started. This is the utility for MAC computers.
•
Download the genie App and get started. This is the utility for smart phones and
tablets.
4. Follow the onscreen instructions to download the ReadySHARE Printer utility setup file.
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Install the ReadySHARE Printer Utility
You must install the ReadySHARE Printer utility on each computer that will share the printer.
After you install it, the utility displays as NETGEAR USB Control Center on your computer.

To install the utility:
1. If necessary, unzip the ReadySHARE Printer utility setup file.
2. Double-click the ReadySHARE Printer utility setup file that you downloaded.
The InstallShield wizard displays.
3. Follow the wizard instructions to install NETGEAR USB Control Center.
After the InstallShield Wizard completes the installation, the NETGEAR USB Control
Center prompts you to select a language.
4. Select a language from the list and click the OK button.
The NETGEAR USB Control Center displays the main screen.
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Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from
accessing the USB printer. If you do not see the USB printer displayed in the screen, you
can disable the firewall temporarily to allow the utility to work.
5. Select the printer and click the Connect button.
The printer status changes to Manually connected by Mycomputer. Now, only your
computer can use the printer.
6. Click the Disconnect button.
The status changes to Available. Now all computers on the network can use the printer.
7. To exit the utility, select System > Exit.
Use the Shared Printer
For each computer, after you click the Connect and Disconnect buttons once, the utility
automatically manages the printing queue. By default, the utility starts automatically
whenever you log on to Windows and runs in the background.

To manually connect and print:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
2. Click the Connect button.
The printer status changes to Manually connected by Mycomputer. Now only the
computer you are using can use this printer.
3. Use the print feature in your application to print your document.
4. To release the printer so that all computers on the network can use it, click the Disconnect
button.
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
To print and release the printer to any computer on the network:
1. To print your document, use the print feature in your application.
The NETGEAR USB Control Center automatically connects your computer to the USB
printer and prints the document. If another computer is already connected to the printer,
your print job goes into a queue to wait to be printed.
2. If your document does not print, use the NETGEAR USB Control Center to check the status.
See View or Change the Status of a Printer on page 120.
View or Change the Status of a Printer

To view or change the status:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
The Status column shows the status for each device:
•
Available. No print jobs are in progress. You can use the USB printer from any
computer in the network.
•
Connected. Your computer is connected to the printer and will be released when
your print job is done.
•
Manually Connected by. Only the connected computer can use the printer.
•
Waiting to Connect. Your computer is not connected to the shared printer yet.
2. To print from your computer when the status shows Manually connected by another
computer, click the Disconnect button.
The printer is released from the connection and the status changes to Available.
3. To print from your computer when the status shows Waiting to Connect, do the following:
a. Click the Connect button.
The printer status changes to Manually connected by Mycomputer. Now only your
computer can use the printer.
b. To allow the printer to be shared, click the Disconnect button.
The printer is released from the connection and the status changes to Available.
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Use the Scan Feature of a Multifunction USB Printer
If your USB printer supports scanning, you can also use the USB printer for scanning. For
example, the USB printer displayed in the Windows Printers and Faxes window is ready for
print jobs.

To use the scan feature of a multifunction USB printer:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
2. Make sure that the printer status shows as Available.
3. Click the Network Scanner button.
The scanner screen displays so that you can use the USB printer for scanning.
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Change NETGEAR USB Control Center Settings
You can stop the NETGEAR USB Control Center from starting automatically when you log in
to Windows. You can also change the language and specify the time-out to release the
printer connection.

To turn off automatic NETGEAR USB Control Center startup:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
2. Select Tools > Configuration.
3. Clear the Automatically execute when logging on Windows check box.
4. Click the OK button.
Your settings are saved.
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Change the NETGEAR USB Control Center Language

To change the language:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
2. Select Tools > Configuration.
The Control Center - Configuration screen displays.
3. From the Language menu, select a language.
4. Click the OK button.
The next time NETGEAR USB Control Center starts, the language changes.
Specify the Time-out

To specify the time-out:
1. Click the NETGEAR USB Control Center icon
.
The main screen displays.
2. Select Tools > Configuration.
The Control Center - Configuration screen displays.
3. In the Timeout field, type the number of minutes.
The time-out is the number of minutes that a computer holds its connection to the printer
when the connection is not being used.
4. Click the OK button.
Your settings are saved.
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8.
Access Storage Devices Through
the Internet
8
With Dynamic DNS, you can use the Internet and a personal domain name to access a USB
storage device that is attached to the USB port of the modem router when you are not home. If
you know the IP address of the modem router (and the IP address did not change), you can also
access the USB storage device by using the IP address.
This chapter includes the following sections:
•
Set Up and Manage Dynamic DNS
•
Access Storage Devices Through the Internet
Note: For information about how to connect the device and specify its settings,
see Chapter 6, Share a Storage Device.
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Set Up and Manage Dynamic DNS
Internet service providers (ISPs) assign numbers called IP addresses to identify each
Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP
address can change at any time. You can use the IP address to access your network
remotely, but most people do not know what their IP addresses are or when this number
changes.
To make it easier to connect, you can get a free account with a Dynamic DNS service that
lets you use a domain name to access your home network. To use this account, you must set
up the modem router to use Dynamic DNS. Then the modem router notifies the Dynamic
DNS service provider whenever its IP address changes. When you access your Dynamic
DNS account, the service finds the current IP address of your home network and
automatically connects you.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic
DNS service does not work because private addresses are not routed on the Internet.
Your Personal FTP Server
With a dynamic DNS account, you can use FTP to access your network when you are not
home through Dynamic DNS.

To set up your personal account and use FTP:
1. Register for an account with a supported Dynamic DNS service provider.
For more information, see Set Up Dynamic DNS on page 126.
2. Make sure that your Internet connection is working.
Your modem router must use a direct Internet connection. It cannot connect to a different
router to access the Internet.
3. Connect a USB storage device to the USB port of the modem router.
4. Set up FTP access in the modem router.
For more information, see Set Up FTP Access Through the Internet on page 127.
5. On a remote computer with Internet access, you can use FTP to access your modem router
using ftp://yourname.mynetgear.com.
For more information, see Access Storage Devices Through the Internet with FTP on
page 129.
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Set Up Dynamic DNS
For you to be able to set up Dynamic DNS on the modem router, you need an account with a
Dynamic DNS provider.

To set up Dynamic DNS:
1. Register for an account with one of the Dynamic DNS service providers whose URLs
are in the Service Provider menu on the Dynamic DNS screen.
2. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
3. Type http://www.routerlogin.net.
A login screen displays.
4. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
5. Click the OK button.
The BASIC Home screen displays.
6. Select ADVANCED > Advanced Setup > Dynamic DNS.
7. Select the Use a Dynamic DNS Service check box.
8. From the Service Provider menu, select the URL of your Dynamic DNS service provider.
For example, for DynDNS.org, select www.DynDNS.org. The DNS service providers that
you can select from the menu depend on the region and country in which you use the
modem router.
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9. In the Host Name field, type the host or domain name that your Dynamic DNS service
provider gave you.
10. In the User Name field, type the user name for your Dynamic DNS account.
This is the name that you use to log in to your account, not your host name.
11. In the Password field, type the password or key for your Dynamic DNS account.
12. Click the Apply button.
Your settings are saved.
Access Storage Devices Through the Internet
If you connect a USB storage device to the modem router, you can access the USB device
through the Internet when you are not home. After you gained access, you can use FTP to
share files on the USB device.

To access devices from a remote computer:
1. Launch a web browser on a computer that is not on your home network.
2. Connect to your modem router on your home network:
•
To connect with Dynamic DNS, type the DNS name.
To use a Dynamic DNS account, you must enter the account information in the
Dynamic DNS screen (see Set Up and Manage Dynamic DNS on page 125).
•
To connect without Dynamic DNS, type the modem router’s Internet port IP address.
You can view the modem router’s Internet IP address on the BASIC Home screen.
Set Up FTP Access Through the Internet
If you attach a storage device to the modem router, you can access the storage device from
your network (see Use FTP Within Your Network on page 110). You can also set up FTP
access through the Internet so you can access the storage device from outside your local
network, for example, when you are not at home.

To set up FTP access through the Internet
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
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The BASIC Home screen displays.
5. Select ADVANCED > USB Storage > Advanced Settings.
6. Select the FTP (via Internet) check box.
7. Click the Apply button.
Your settings are saved.
8. To limit access to the admin user, do the following:
a. Click the Edit button.
b. In the Read Access list, select admin.
c. In the Write Access list, select admin.
d. Click the Apply button.
Your settings are saved.
e. Click the Close Window button.
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Access Storage Devices Through the Internet with FTP
If you attached a storage device to the modem router, before you can access the storage
device through the Internet with FTP, you must first set it up (see Set Up FTP Access
Through the Internet on page 127).

To access a USB device with FTP from a remote computer to download or upload a
file:
1. Take one of the following actions:
• To download a file from a storage device connected to the modem router, launch a
web browser.
•
To upload a file to a storage device connected to the modem router, launch an FTP
client such as Filezilla.
2. Type ftp:// and the Internet port IP address in the address field of the browser.
For example, type ftp://10.1.65.4.
If you are using Dynamic DNS, type the DNS name.
For example, type ftp://MyName.mynetgear.com.
3. When prompted, log in:
• To log in as admin, in the user name field, enter admin and in the password field,
enter the same password that you use to log in to the modem router.
•
To log in as guest, in the user name field, enter guest.
The guest user name does not need a password. To restrict access to the USB
device, you can specify that only the admin user can access it. See Control Access to
a Storage Device on page 108.
The files and folders that your account can access on the USB device display. For
example, you might see share/partition1/directory1.
4. Navigate to a location on the USB device.
5. Download or upload the file.
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9.
Manage the WAN and
LAN Network Settings
9
This chapter describes how you can manage the WAN and LAN network settings of the modem
router.
The chapter includes the following sections:
•
Manage the ADSL Settings
•
Change the Type of Physical WAN Connection
•
Manage the WAN Security Settings
•
Set Up a Default DMZ Server
•
Manage IGMP Proxying and VPN Pass-Through
•
Manage NAT Filtering
•
Manage the SIP Application-Level Gateway
•
Manage the Modem Router’s LAN IP Address Settings
•
Manage Reserved LAN IP Addresses
•
Change the Modem Router’s Device Name
•
Manage the DHCP Server Address Pool
•
Disable the Built-In DHCP Server
•
Set Up and Manage Custom Static Routes
•
Improve Network Connections with Universal Plug and Play
For information about the MTU size, see Manage the MTU Size on page 52.
For information about Dynamic DNS, see Set Up and Manage Dynamic DNS on page 125.
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Manage the ADSL Settings
NETGEAR recommends that you use the NETGEAR genie Setup Wizard to detect the DSL
connection and automatically set up the modem router (see Set Up Your Modem Router for
DSL Service on page 18).
If you are technically experienced and are sure of the correct DSL mode, multiplexing
method, virtual circuit number for the virtual path identifier (VPI), virtual channel identifier
(VCI), and ATM traffic class parameters, you can change those settings.
CAUTION:
Change the DSL mode, multiplexing method, VPI, VCI, and ATM traffic
class parameters only if your ISP gave you this information. If you enter
incorrect settings, the modem router might no longer be able to connect to
your ISP network.

To view or change the ADSL setup:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select xDSL.
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Note: The DSL mode menu, PVC Settings section, and ATM Traffic Class
section display only if the selection from the Physical WAN Type
menu is ADSL2+, which it is by default. For information about selecting
the type of physical WAN connection, see Change the Type of Physical
WAN Connection on page 133.
6. From the DSL Mode menu, select the DSL mode that your ISP provided you:
• Auto. The modem router detects the DSL mode automatically. This is the default
setting.
•
ADSL (G.dmt). Legacy version of ADSL.
•
ADSL2. Legacy version of ADSL2.
•
ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with
ADSL2 and ADSL (g.dmt).
7. Click the upper Apply button.
The DSL mode changes are saved.
8. If your ISP provided you PVC settings, specify some or all of the following settings,
depending on the information that your ISP gave you:
a. Unless your ISP instructs you otherwise, keep the Enable This Interface check box
selected.
By default, the check box is selected and the interface is enabled.
b. From the Multiplexing Method menu, select LLC-BASED or VC-BASED, as
indicated by your ISP.
c. For the VPI, enter a number between 0 and 255, as indicated by your ISP.
The default setting is 0.
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d. For the VCI, enter a number between 32 and 65535, as indicated by your ISP.
The default setting is 38.
9. If your ISP provided you ATM traffic class parameters, specify some or all of the following
settings, depending on the information that your ISP gave you:
a. From the ATM Traffic Class menu, select UBR, CBR, NRT-VBR, or RT-VBR, as
indicated by your ISP.
b. In the PRC field, enter the Peak Cell Rate in number of cells per second.
c. In the SRC field, enter the Sustainable Cell Rate in number of cells per second.
d. In the MBS field, enter the Maximum Burst Size (MBS) in number of cells.
10. Click the lower Apply button.
The PVC settings, ATM traffic class parameters, or both are saved.
Change the Type of Physical WAN Connection
When you set up the modem router for cable or fiber (Ethernet WAN) service, you must
change the default type of WAN connection (see Set Up Your Modem Router for Cable or
Fiber Service on page 26). If you want to change the type of WAN connection, use the
information in this section.
The default type of WAN connection is the ADSL port for an Internet connection over DSL
service. With this option, the LAN 4 Ethernet port is available for a LAN connection. The other
type of WAN connection is the WAN Ethernet port for an Internet connection over cable or
fiber service. With this option, the LAN 4 Ethernet port is not available for a LAN connection
because the port serves as the WAN port.

To change the type of WAN connection:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select xDSL.
The ADLS Settings screen displays.
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6. From the Physical WAN Type menu, select one of the following options:
• Ethernet WAN. The modem router uses the WAN Ethernet port for a cable or fiber
connection. The ADSL port is shut down. the LAN 4 Ethernet port is not available for a
LAN connection because the port serves as the WAN port.
•
ADSL2+. The modem router uses the ADSL port for a DSL WAN connection. The
LAN 4 Ethernet port is available for a LAN connection.
7. Click the Apply button.
Your settings are saved.
Manage the WAN Security Settings
The WAN security settings include port scan protection and denial of service (DoS)
protection, which can protect your LAN against attacks such as Syn flood, Smurf Attack, Ping
of Death, and many others. By default, DoS protection is disabled and a port scan is rejected.
You can also enable the modem router to respond to a ping to its WAN (Internet) port. This
feature allows your modem router to be discovered. Enable this feature only as a diagnostic
tool or if a specific reason exists.

To change the default WAN security settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > WAN Setup.
The WAN Setup screen displays.
6. To enable port scan and DoS protection, clear the Disable Port Scan and DoS Protection
check box.
Note: Enabling port scan and DoS protection might affect the performance of
the modem router.
7. To enable modem router to respond to a ping, select the Respond to Ping on Internet
Port check box.
8. Click the Apply button.
Your settings are saved.
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Set Up a Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The modem router is programmed to recognize some of these applications and to
work correctly with them, but other applications might not function well. In some cases, one
local computer can run the application correctly if the IP address for that computer is entered
as the default DMZ server.
WARNING:
DMZ servers pose a security risk. A computer designated as the
default DMZ server loses much of the protection of the firewall and
is exposed to exploits from the Internet. If compromised, the DMZ
server computer can be used to attack other computers on your
network.
The modem router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or a service or application for which you set up a
port forwarding or port triggering rule. Instead of discarding this traffic, you can direct the
modem router to forward the traffic to one computer on your network. This computer is called
the default DMZ server.

To set up a default DMZ server:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup screen displays.
5. Select the Default DMZ Server check box.
6. Enter the IP address of the server.
7. Click the Apply button.
Your settings are saved.
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Manage IGMP Proxying and VPN Pass-Through
IGMP proxying allows a computer on the local area network (LAN) to receive the multicast
traffic it is interested in from the Internet. If you do not need this feature, leave it disabled,
which is the default setting.
When Network Address Translation (NAT) is enabled in the modem router (see Manually Set
Up the Internet Connection on page 44), it filters encrypted tunnel packets through NAT,
causing these packets to become invalid. VPN pass-through allows encrypted tunnel packets
to go through without being filtered and is enabled by default for IPSec, PPTP, and L2TP
packets. Do not disable VPN pass-through for IPSec, PPTP, or L2TP unless a specific reason
exists.

To change the default IGMP proxying and VPN pass-through settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > WAN Setup.
The WAN Setup screen displays.
6. To enable IGMP proxying, clear the Disable IGMP Proxying check box.
By default, the Disable IGMP Proxying check box is selected and IGMP proxying is
disabled.
7. To disable VPN pass-through for one or more protocols, select the corresponding Disable
radio buttons in the VPN Passthrough section.
By default, the VPN pass-through is enabled for all protocols for which the modem router
supports pass-through (IPSec, PPT, and L2TP).
8. Click the Apply button.
Your settings are saved.
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Manage NAT Filtering
Network Address Translation (NAT) determines how the modem router processes inbound
traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might
prevent some Internet games, point-to-point applications, or multimedia applications from
working. Open NAT provides a much less secured firewall but allows almost all Internet
applications to work. Secured NAT is the default setting.

To change the default NAT filtering settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > WAN Setup.
The WAN Setup screen displays.
6. Select a NAT Filtering radio button:
• Secured. Provides a secured firewall to protect the computers on the LAN from
attacks from the Internet but might prevent some Internet games, point-to-point
applications, or multimedia applications from functioning.
•
Open. Provides a less secured firewall but allows almost all Internet applications to
function. By default, the Open radio button is selected.
7. Click the Apply button.
Your settings are saved.
Manage the SIP Application-Level Gateway
The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by
default for enhanced address and port translation. However, some types of VoIP and video
traffic might not work well when the SIP ALG is enabled. For this reason, the modem router
provides the option to disable the SIP ALG.

To change the default SIP ALG setting:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
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A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > WAN Setup.
The WAN Setup screen displays.
6. To disable the SIP ALG, select the Disable SIP ALG check box.
The SIP ALG is enabled by default.
7. Click the Apply button.
Your settings are saved.
Manage the Modem Router’s LAN IP Address Settings
The modem router is preconfigured to use private IP addresses on the LAN side and to act as
a DHCP server. The modem router’s default LAN IP configuration is as follows:
•
LAN IP address. 192.168.1.1 (This is the same as www.routerlogin.net and
www.routerlogin.com.)
•
Subnet mask. 255.255.255.0
These addresses are part of the designated private address range for use in private networks
and are suitable for most applications. The IP address and subnet mask identify which
addresses are local to a specific device and which must be reached through a gateway or
modem router. You might want to change these settings if you need a specific IP subnet that
one or more devices on the network use, or if competing subnets use the same IP scheme.

To change the LAN IP address settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
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6. In the IP Address field, enter the LAN IP address for the modem router.
7. In the IP Subnet Mask, enter the LAN subnet mask for the modem router.
8. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the modem router, you are disconnected when the
changes take effect.
To reconnect, close your browser, relaunch it, and log in to the modem router at its new
LAN IP address.
Manage Reserved LAN IP Addresses
When you specify a reserved IP address for a computer on the LAN, that computer always
receives the same IP address each time it accesses the modem router’s DHCP server.
Reserve a LAN IP address
You can assign a reserved IP address to a computer or server that requires permanent IP
settings.

To reserve an IP address:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
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3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
The LAN Setup screen displays.
6. In the Address Reservation section, click the Add button.
7. Either select a detected device from the Address Reservation Table table by selecting
the corresponding radio button or specify the reserved IP address information:
• In the IP Address field, enter the IP address to assign to the computer or device.
Choose an IP address from the modem router’s LAN subnet, such as 192.168.1.x.
•
In the MAC Address field, enter the MAC address of the computer or device.
•
In the Device Name field, enter the name of the computer or device.
8. Click the Add button.
The reserved address is entered into the table on the LAN Setup screen.
The reserved address is not assigned until the next time the computer or device contacts the
modem router’s DHCP server. Reboot the computer or device, or access its IP configuration
and force a DHCP release and renew.
Change a Reserved IP Address
You can change a reserved IP address entry.

To change a reserved IP address entry:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
The LAN Setup screen displays.
6. In the Address Reservation section, select the radio button next to the reserved address.
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7. Click the Edit button.
The Edit screen displays.
8. Change the settings.
9. Click the Apply button.
Your settings are saved.
Remove a Reserved IP Address Entry
You can remove a reserved IP address entry.

To remove a reserved IP address entry:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
The LAN Setup screen displays.
6. In the Address Reservation section, select the radio button next to the reserved address.
7. Click the Delete button.
The address entry is removed.
Change the Modem Router’s Device Name
The modem router’s default device name is D3600 or D6000, depending on the model. This
device name displays in a file manager when you browse your network.

To change the modem router’s device name:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
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The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
The LAN Setup screen displays.
6. In the Device Name field, enter a new name.
7. Click the Apply button.
Your settings are saved.
Manage the DHCP Server Address Pool
By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server.
The modem router assigns IP, DNS server, and default gateway addresses to all computers
that are connected to its LAN and WiFi network. The assigned default gateway address is the
LAN address of the modem router.
These addresses must be part of the same IP address subnet as the modem router’s LAN IP
address. The default DHCP address pool is 192.168.1.2–192.168.1.254.
The modem router delivers the following parameters to any LAN device that requests DHCP:

•
An IP address from the range that you define
•
Subnet mask
•
Gateway IP address (the modem router’s LAN IP address)
•
DNS server IP address (the modem router’s LAN IP address)
To specify the pool of IP addresses that the modem router assigns:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
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6. Make sure that the Use Router as DHCP Server check box is selected.
This check box is selected by default.
7. Specify the range of IP addresses that the modem router assigns:
• In the Starting IP Address field, enter the lowest number in the range.
This IP address must be in the same subnet as the modem router. By default, the
starting IP address is 192.168.1.2.
•
In the Ending IP Address field, enter the number at the end of the range of IP
addresses.
This IP address must be in the same subnet as the modem router. By default, the
ending IP address is 192.168.1.254.
8. Click the Apply button.
Your settings are saved.
Disable the Built-In DHCP Server
By default, the modem router functions as a DHCP server. The modem router assigns IP,
DNS server, and default gateway addresses to all devices connected to the LAN. The
assigned default gateway address is the LAN address of the modem router.
You can use another device on your network as the DHCP server or specify the network
settings of all your computers.
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Note: If you disable the DHCP server and no other DHCP server is available
on your network, you must set your computer IP addresses manually
so that they can access the modem router.

To disable the built-in DHCP server:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Setup > LAN Setup.
The LAN Setup screen displays.
6. Clear the Use Router as DHCP Server check box.
7. Click the Apply button.
Your settings are saved.
Set Up and Manage Custom Static Routes
Static routes provide detailed routing information to your modem router. Typically, you do not
need to add static routes. You must configure static routes only for unusual cases such as
when you use multiple routers or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
•
Your primary Internet access is through an ADSL modem to an ISP.
•
You use an ISDN router on your home network for connecting to the company where you
are employed. This router’s address on your LAN is 192.168.1.100.
•
Your company’s network address is 134.177.0.0.
When you first configured your modem router, two implicit static routes were created. A
default route was created with your ISP as the gateway and a second static route was
created to your local network for all 192.168.1.x addresses. With this configuration, if you
attempt to access a device on the 134.177.0.0 network, your modem router forwards your
request to the ISP. The ISP forwards your request to the company where you are employed,
and the request is likely to be denied by the company’s firewall.
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In this case, you must define a static route, instructing your modem router that 134.177.0.0 is
accessed through the ISDN modem router at 192.168.1.100. Here is an example:
•
Through the destination IP address and IP subnet mask, specify that this static route
applies to all 134.177.x.x addresses.
•
Through the gateway IP address, specify that all traffic for these addresses is forwarded
to the ISDN modem router at 192.168.1.100.
•
A metric value of 1 works fine because the ISDN modem router is on the LAN.
Set Up a Static Route
You can add a static route to a destination IP address and specify the subnet mask, gateway
IP address, and metric.

To set up a static route:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes screen displays.
6. Click the Add button.
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7. To make the route private, select the Private check box.
A private static route is not reported through the Routing Information Protocol (RIP).
8. To prevent the route from becoming active after you click the Apply button, clear the Active
check box.
In some situations, you might want to set up a static route but keep it disabled until a later
time. By default, the Active check box is selected and a route becomes active after you
click the Apply button.
9. Enter the settings as described in the following table.
Field
Description
Destination IP
Address
Enter the IP address for the final destination of the route.
IP Subnet Mask Enter the IP subnet mask for the final destination of the route.
If the destination is a single host, enter 255.255.255.255.
Gateway IP
Address
Enter the IP address of the gateway.
The IP address of the gateway must be on the same LAN segment as the modem router.
Metric
Enter a number from 1 through 15.
This value represents the number of routers between your network and the destination.
Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1.
10. Click the Apply button.
Your settings are saved. The static route is added to the table on the Static Routes
screen.
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Change a Static Route
You can change an existing static route.

To change a static route:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes screen displays.
6. In the Static Routes table, select the radio button to the left of the route that you want to
change.
7. Click the Edit button.
The screen adjusts.
8. Change the settings for the route.
For more information about the settings, see Set Up a Static Route on page 145.
9. Click the Apply button.
The route is updated in the table on the Static Routes screen.
Remove a Static Route
You can remove an existing static route that you no longer need.

To remove a static route:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
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The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes screen displays.
6. In the Static Routes table, select the radio button to the left of the route that you want to
remove.
7. Click the Delete button.
The route is removed from the table on the Static Routes screen.
Improve Network Connections with Universal Plug and
Play
Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging or remote assistance, keep UPnP enabled,
which it is by default.

To manage Universal Plug and Play:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > UPnP.
The UPnP screen displays.
6. Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can be
enabled or disabled. If the Turn UPnP On check box is cleared, the modem router does
not allow any device to automatically control router resources, such as port forwarding.
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7. Enter the advertisement period in minutes.
The advertisement period specifies how often the modem router broadcasts its UPnP
information. This value can range from 1 to 1440 minutes. The default period is
30 minutes. Shorter durations ensure that control points detect current device status at
the expense of more network traffic. Longer durations can compromise the freshness of
the device status but can significantly reduce network traffic.
8. Enter the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP packet
sent. Hops are the steps a packet takes between routers. The number of hops can range
from 1 to 255. The default value for the advertisement time to live is 4 hops, which should
be fine for most home networks. If you notice that some devices are not being updated or
reached correctly, it might be necessary to increase this value.
9. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing
the modem router and which ports (internal and external) that device opened. The UPnP
Portmap Table also displays what type of port is open and whether that port is still active
for each IP address.
To refresh the information in the UPnP Portmap table, click the Refresh button.
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10.
Manage the Modem Router and
Monitor the Traffic
10
This chapter describes how you can manage the settings for administering and maintaining your
modem router and monitor the network.
The chapter includes the following sections:
•
Update the Firmware of the Modem Router
•
Manage the Configuration File of the Modem Router
•
Return the Modem Router to Its Factory Default Settings
•
View the Status and Statistics of the Modem Router
•
Manage the Activity Log
•
View Devices Currently on the Network
•
Manage the Modem Router Remotely
For information about changing the admin password, see Change the admin Password on
page 35.
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Update the Firmware of the Modem Router
The modem router firmware is stored in flash memory.
You can check to see if new firmware is available and update the modem router to the new
firmware. You can also visit the NETGEAR support website, download the firmware manually,
and update the modem router to the new firmware.
Check for New Firmware and Update the Modem Router
For you to check for new firmware, the modem router must be connected to the Internet.

To check for new firmware and update your modem router:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Administration > Firmware Update.
The Firmware Update screen displays.
6. Click the Check button.
The modem router detects new firmware if any is available and displays a message
asking if you want to download and install it.
7. To download and install the new firmware, click Yes.
The modem router locates the firmware, downloads it, and begins the update.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upload. For example, do not close the browser, click a link, or load a
new page. Do not turn off the modem router. Wait until the modem
router finishes restarting and the Power LED turns solid green.
A progress bar shows the progress of the firmware upload process. The firmware upload
process takes several minutes. When the upload is complete, your modem router
restarts.
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8. Verify that the modem router runs the new firmware version:
a. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
b. Type http://www.routerlogin.net.
A login screen displays.
c. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
d. Click the OK button.
The BASIC Home screen displays.
The firmware version is stated in the top right, under the Logout button.
9. To determine whether you must reconfigure the modem router after updating (which is
unlikely but possible), visit downloadcenter.netgear.com, go to the support page for your
product, and locate and read the new firmware release notes.
Manually Upload New Firmware and Update the Modem Router
Downloading firmware and updating the modem router are two separate tasks that are
combined in the following procedure.

To download new firmware manually and update your modem router:
1. Visit downloadcenter.netgear.com, locate the support page for your product, and
download the new firmware.
2. Read the new firmware release notes to determine whether you must reconfigure the
modem router after updating (which is unlikely but possible).
3. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
4. Type http://www.routerlogin.net.
A login screen displays.
5. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
6. Click the OK button.
The BASIC Home screen displays.
7. Select ADVANCED > Administration > Firmware Update.
The Firmware Update screen displays.
8. Locate and select the firmware file on your computer:
a. Click the Browse button.
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b. Navigate to the firmware file.
The file ends in .bin. An example of a firmware file name is
D6000-V1.0.0.23_1.0.1.bin.
c. Select the firmware file.
9. Click the Upload button.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upload. For example, do not close the browser, click a link, or load a
new page. Do not turn off the modem router. Wait until the modem
router finishes restarting and the Power LED turns solid green.
A progress bar shows the progress of the firmware upload process. The firmware upload
process takes several minutes. When the upload is complete, your modem router
restarts.
10. Verify that the modem router runs the new firmware version:
a. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
b. Type http://www.routerlogin.net.
A login screen displays.
c. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
d. Click the OK button.
The BASIC Home screen displays.
The version firmware is stated in the top right, under the Logout button.
Manage the Configuration File of the Modem Router
The configuration settings of the modem router are stored within the modem router in a
configuration file. You can back up (save) this file to your computer or restore it.
Back Up the Settings
You can save a copy of the current configuration settings.

To back up the modem router’s configuration settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
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A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Administration > Backup Settings.
The Backup Settings screen displays.
6. Click the Back Up button.
7. Choose a location to store the file on your computer.
The name of the backup file is NETGEAR_D3600.cfg or NETGEAR_D6000.cfg.
8. Follow the directions of your browser to save the file.
Restore the Settings
If you backed up the configuration file, you can restore the configuration from this file.

To restore configuration settings that you backed up:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Administration > Backup Settings.
The Backup Settings screen displays.
6. Click the Browse button and navigate to and select the saved configuration file.
The name of the backup file from which you can restore the configuration is
NETGEAR_D3600.cfg or NETGEAR_D6000.cfg.
Follow the directions of your browser to locate and select the file.
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7. Click the Restore button.
The configuration is uploaded to the modem router. When the restoration is complete, the
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
restoration. For example, do not close the browser, click a link, or
load a new page. Do not turn off the modem router. Wait until the
modem router finishes restarting and the Power LED turns solid
green.
Return the Modem Router to Its Factory Default Settings
Under some circumstances (for example, if you lost track of the changes that you made to
the modem router settings or you move the modem router to a different network), you might
want to erase the configuration and reset it to factory default settings.
If you do not know the current IP address of the modem router, first try to use an IP scanner
application to detect the IP address before you reset the modem router to factory default
settings.
To reset the modem router to factory default settings, you can use either the Reset button on
the back panel of the modem router or the Erase function. However, if you cannot find the IP
address or lost the password to access the modem router, you must use the Reset button.
After you reset the modem router to factory default settings, the user name is admin, the
password is password, the LAN IP address is 192.168.1.1 (which is the same as
www.routerlogin.net and www.routerlogin.com), and the DHCP server is enabled. For a list of
factory default settings, see Factory Settings on page 199.
Use the Reset Button
CAUTION:
This process erases all settings that you configured in the modem router.

To reset the modem router to factory default settings:
1. On the back panel of the modem router, locate the Reset button.
Note: The button is labeled Reset WPS.
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Reset button
2. Using a straightened paper clip, press and hold the Reset button for about eight seconds.
Note: If you release the button too quickly, you activate WPS (Wi-Fi Protected
Setup) rather than reset the modem router to factory default settings.
3. Release the Reset button.
The configuration is reset to factory default settings. When the reset is complete, the
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
reset. For example, if you are connected to the web management
interface, do not close the browser, click a link, or load a new page.
Do not turn off the modem router. Wait until the modem router
finishes restarting and the Power LED turns solid green.
Erase the Settings
CAUTION:
This process erases all settings that you configured in the modem router.

To erase the settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
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The BASIC Home screen displays.
5. Select ADVANCED > Administration > Backup Settings.
The Backup Settings screen displays.
6. Click the Erase button.
7. To confirm the action, click the Yes button.
The configuration is reset to factory default settings. When the reset is complete, the
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
reset. For example, do not close the browser, click a link, or load a
new page. Do not turn off the modem router. Wait until the modem
router finishes restarting and the Power LED turns solid green.
View the Status and Statistics of the Modem Router
You can view information about the modem router, its broadband modem, and ports, and the
status of the Internet connection and WiFi network. In addition, you can view traffic statistics
for the various ports.
View Information About the Modem Router and the Internet,
Modem, and WiFi Settings
You can view modem router information, the Internet port status, and WiFi settings.

To view information about the modem router and the Internet, modem, and WiFi
settings:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
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The information onscreen uses the following color coding:
•
A green flag
•
A red X
•
An amber exclamation mark
indicates that a WiFi network is disabled. The
following table describes the fields of the six panes on the ADVANCED Home screen.
indicates that a link is up.
indicates that a link is down.
Field
Description
Router Information
Hardware Version
The modem router model.
Firmware Version
The version of the modem router firmware. If you upgrade the firmware on the
modem router, the version changes.
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Field
Description
GUI Language Version
The version of the modem router firmware. If you upgrade the firmware on
modem router, the version changes.
LAN Port
The settings of the LAN port. For information about how to configure the LAN settings, see Manage the
Modem Router’s LAN IP Address Settings on page 138 and Disable the Built-In DHCP Server on page 143.
MAC Address
The Media Access Control (MAC) address. This address is the unique physical
address that is assigned to the Ethernet LAN port.
IP Address
The IP address that the Ethernet LAN port uses. The default IP address is
192.168.1.1.
DHCP
Displays whether the DHCP server of the modem router is enabled for devices
that are attached to the LAN.
Internet Port
The settings of Internet port. The Internet connection can run through the ADSL port with DSL service or
through the WAN Ethernet port with cable or fiber service. For information about how to configure the
Internet settings, see one of the following sections:
• Set Up Your Modem Router for DSL Service on page 18
• Set Up Your Modem Router for Cable or Fiber Service on page 26
• Manually Set Up the Internet Connection on page 44.
MAC Address
The Media Access Control (MAC) address. This address is the unique physical
address that is assigned to the Internet port.
IP Address
The IP address that the Internet port uses. If this field does not display an
address or displays 0.0.0.0 as the address, the modem router is not connected
to the Internet.
Connection
The type of Internet connection, which can be a PPPoE connection, PPPoA
connection, fixed IP address connection, or DHCP connection.
IP Subnet Mask
The IP subnet mask that the Internet port uses.
Gateway IP Address
The IP address of the gateway that the Internet port uses.
Domain Name Server
The IP address of the Domain Name System (DNS) server that the Internet
uses.
Wireless Settings (2.4GHz)
The settings of the WiFi port for the 2.4 GHz band of the main network. For information about how to
configure the settings of the main network, see Manage the Basic WiFi Settings and WiFi Security of the
Main Network on page 56, Control the WiFi Radios on page 73, and Manage Advanced WiFi Features on
page 76.
Name (SSID)
The WiFi network name for the 2.4 GHz band of the main network.
Region
The location (country).
Channel
The channel that the 2.4 GHz band of the main network uses.
Mode
The WiFi mode in which the 2.4 GHz band operates for both the main network
and the guest network.
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Field
Description
Wireless AP
Displays whether the 2.4 GHz band of the main network is enabled.
If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on
the front of the modem router lights green. If both radios are off, the WiFi LED is
off too.
Broadcast Name
Displays whether the 2.4 GHz band of the main network broadcasts its SSID.
Wireless Isolation
Displays whether wireless isolation is enabled for the 2.4 GHz band of the main
network.
Wi-Fi Protected Setup
Displays whether the modem router keeps its existing WiFi settings when you
use WPS to connect a device to the 2.4 GHz band of the main network:
• Configured. The modem router keeps its existing WiFi settings. This is the
default setting.
• Not configured. The modem router generates a random SSID and
passphrase and changes the security mode to WPA/WPA2-PSK mixed
mode.
BSSID
The basic set service identification (BSSID) of the 2.4 GHz band for both the
main network and guest network. The BSSID is the MAC address of the 2.4
GHz radio.
Wireless Settings (5.0GHz)
The settings of the WiFi port for the 5 GHz band of the main network. For information about how to
configure the settings of the main network, see Manage the Basic WiFi Settings and WiFi Security of the
Main Network on page 56, Control the WiFi Radios on page 73, and Manage Advanced WiFi Features on
page 76.
Name (SSID)
The WiFi network name for the 5 GHz band of the main network.
Region
The location (country).
Channel
The channel that the 5 GHz band of the main network uses.
Mode
The WiFi mode in which the 5 GHz band operates for both the main network
and the guest network.
Wireless AP
Displays whether the 5 GHz band of the main network is enabled.
If the 5 GHz band is disabled but the 2.4 GHz band is enabled, the WiFi LED on
the front of the modem router lights green. If both radios are off, the WiFi LED is
off too.
Broadcast Name
Displays whether the 5 GHz band of the main network broadcasts its SSID.
Wireless Isolation
Displays whether wireless isolation is enabled for the 5 GHz band of the main
network.
Wi-Fi Protected Setup
Displays whether the modem router keeps its existing WiFi settings when you
use WPS to connect a device to the 5 GHz band of the main network:
• Configured. The modem router keeps its existing WiFi settings. This is the
default setting.
• Not configured. The modem router generates a random SSID and
passphrase and changes the security mode to WPA/WPA2-PSK mixed
mode.
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Field
Description
BSSID
The basic set service identification (BSSID) of the 5 GHz band for both the main
network and guest network. The BSSID is the MAC address of the 5 GHz radio.
Guest Network (2.4GHz)
The settings of the WiFi port for the 2.4 GHz band of the guest network. For information about how to
configure the settings of the guest network, see Manage the WiFi Settings and WiFi Security of the Guest
Network on page 67.
Name (SSID)
The WiFi network name for the 2.4 GHz band of the guest network.
Wireless AP
Displays whether the 2.4 GHz band of the guest network is enabled.
The WiFi LED on the front of the modem router is not affected by the status of
the guest network.
Broadcast Name
Displays whether the 2.4 GHz band of the guest network broadcasts its SSID.
Wireless Isolation
Displays whether wireless isolation is enabled for the 2.4 GHz band of the guest
network.
Allow guest to access My
Local Network
Displays whether users of the 2.4 GHz band of the guest network are allowed to
access the main network.
Guest Network (5.0GHz)
The settings of the WiFi port for the 5 GHz band of the guest network. For information about how to
configure the settings of the guest network, see Manage the WiFi Settings and WiFi Security of the Guest
Network on page 67.
Name (SSID)
The WiFi network name for the 5 GHz band of the guest network.
Wireless AP
Displays whether the 2.4 GHz band of the main network is enabled.
If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on
the front of the modem router lights green. If both radios are off, the WiFi LED is
off too.
Broadcast Name
Displays whether the 5 GHz band of the guest network broadcasts its SSID.
Wireless Isolation
Displays whether wireless isolation is enabled for the 5 GHz band of the guest
network.
Allow guest to access My
Local Network
Displays whether users of the 5 GHz band of the guest network are allowed to
access the main network.
View the Traffic Statistics
You can view the traffic statistics for the ports of the modem router, change the polling
frequency, and stop traffic polling.

To view the traffic statistics for the ports of the modem router:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
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3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, click the Show Statistics button.
The following table describes the fields and columns of the Show Statistics pop-up
screen.
Field or Column
Description
System Up Time
The time elapsed since the modem router was last restarted.
Port
The statistics for the WAN (Internet link over Ethernet) port, LAN (Ethernet) ports,
and WLAN (WiFi) ports. For each port, the screen displays the information that is
described in this table.
Status
The link status of the port.
TxPkts
The number of packets transmitted on this port since reset or manual clear.
RxPkts
The number of packets received on this port since reset or manual clear.
Collisions
The number of signal collisions that occurred on the port. A collision occurs when
the port attempts to send data at the same time as the device that is connected to
the port.
Tx B/S
The number of bytes transmitted per second on the port.
Rx B/S
The number of bytes received per second on the port.
Up Time
The time elapsed since this port acquired the link.
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Field or Column
Description
Poll Interval
The interval at which the statistics are updated in this screen.
ADSL Link
In addition to the xDSL firmware version, the screen displays the ADSL link information that is described in
this table.

Link Rate
The downstream and upstream link rates in Kbps.
Line Attenuation
The downstream and upstream line attenuation (LATN) in dB. The LATN
expresses the signal quality.
Noise Margin
The downstream and upstream signal-to-noise ratio margin (SNRM) in dB. The
SNRM expresses the signal quality in relation to interference.
To change the traffic statistics polling frequency or stop polling:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, click the Show Statistics button.
A pop-up screen displays.
7. Change the polling frequency or stop polling:
•
To change the polling frequency:
a. In the Poll Interval field, enter a time in seconds.
b. Click the Set Interval button.
•
To stop polling, click the Stop button.
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View or Change a PPPoE or PPPoA Internet Connection
You can view information about a PPPoE or PPPoA Internet connection of the modem router
and establish or terminate such a connection. This information displays only if the modem router
connects to the ISP network over a PPPoE connection (see Specify an Internet Connection That
Uses a Login and PPPoE Service on page 47) or PPPoA connection (see Specify an Internet
Connection That Uses a Login and PPPoA Service on page 50).

To view or change the PPPoE or PPPoA Internet connection status:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, click the Connection Status button.
The fields that display depend on the type of Internet connection.
The following screen shows an established PPPoE connection.
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The following table describes the fields of the Connection Status pop-up screen.
Field
Description
Connection Time
The time elapsed since the connection was established.
Connection Status
The status can be Connected or Disconnected.
Negotiation
The negotiation can be a series of dashes, which indicates that the connection is not
established, or successful (Success).
Authentication
The authentication can be a series of dashes, which indicates that the connection is
not established, or successful (Success).
IP Address
The IP address that is assigned by the ISP to the modem router.
Subnet Mask
The subnet mask that is assigned by the ISP to the modem router.
7. To establish the Internet connection when the connection is down, click the Connect button.
8. To terminate the Internet connection when the connection is active, click the Disconnect
button.
9. Click the Close Window button.
The pop-up screen closes.
View or Change a TCP/IP Internet Connection
You can view information about a TCP/IP Internet connection of the modem router and renew
or release such a connection. This information displays only if the modem router connects to the
ISP network over a TCP/IP connection (see Specify an Internet Connection Without a Login on
page 44).

To view or change the TCP/IP Internet connection status:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, click the Connection Status button.
The fields that display depend on the type of Internet connection.
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The following screen shows the fields for an established TCP/IP connection with DHCP.
The following table describes the fields of the Connection Status pop-up screen.
Field
Description
IP Address
The IP address that is assigned by the ISP to the modem router.
Subnet Mask
The subnet mask that is assigned by the ISP to the modem router.
Default Gateway
The IP address of the default gateway of the ISP that the modem router
communicates with.
DHCP Server
The IP address of the DHCP server of the ISP that issues the IP address to the
modem router.
DNS Server
The IP address of the Domain Name System (DNS) server of the ISP that provides
translation of network names to IP addresses.
Lease Obtained
The time at which the modem router obtained the DHCP lease. (The type of DHCP
connection determines whether this field displays onscreen.)
Lease Expires
The time at which the DHCP lease expires. (The type of DHCP connection
determines whether this field displays onscreen.)
7. To renew the Internet connection when the connection is active, click the Renew button.
8. To terminate the Internet connection when the connection is active, click the Release button.
9. Click the Close Window button.
The pop-up screen closes.
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Manage the Activity Log
The log is a detailed record of the websites users on your network accessed or attempted to
access and many other modem router actions. Up to 256 entries are stored in the log. You
can also manage which activities are logged.
View the Logs

To manage which activities are logged and view the log:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Administration > Logs.
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The Logs screen shows the following information:
•
Action. The action that occurred, such as whether Internet access was blocked or
allowed.
•
Source. The name, IP address, or MAC address of the target device, application, or
website for this log entry.
•
Target. The name, IP address, or MAC address of the target device, application, or
website for this log entry.
•
Date and time. The date and time at which the action occurred.
5. To refresh the log screen, click the Refresh button.
6. To clear the log entries, click the Clear Log button.
7. To email the log immediately, click the Send Log button.
The modem router emails the logs to the address that you specified (see Set Up Security
Event Email Notifications on page 100).
Specify Which Activities Are Logged
You can specify which activities are logged. These activities display in the log.

To manage which activities are logged:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Administration > Logs.
The Logs screen displays.
6. Scroll down and select the check boxes that correspond to the activities that you want to be
logged.
By default, all check boxes are selected.
7. Clear the check boxes that correspond to the activities that do not want to be logged.
8. Click the Apply button.
You settings are saved.
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View Devices Currently on the Network
You can view the active wired devices, 2.4 GHz WiFi devices, and 5 GHz WiFi devices in the
network. If you do not recognize a WiFi device, it might be an intruder. If it is an intruder,
make sure that your WiFi security is set up correctly (see Manage the WiFi Settings and WiFi
Security of the Guest Network) or set up a WiFi access list to secure your WiFi network (see
Set Up a WiFi Access List and Manage WiFi Access).

To display the wired and WiFi devices:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select Attached Devices.
The Attached Devices screen displays.
Wired devices are connected to the modem router with Ethernet cables. WiFi devices are
connected to the modem router through the WiFi network, either in the 2.4 GHz band or
the 5 GHz band.
The following table describes the fields on the Attached Devices screen.
Field
Description
#
The order in which the device joined the network.
SSID
The SSID to which the WiFi device is connected. (This field does not apply to wired
devices.)
IP Address
The IP address that the modem router assigned to the device when it joined the network.
This number can change when a device is disconnected and rejoins the network.
MAC Address
The unique MAC address. The MAC address does not change and is usually shown on the
product label.
Device Name
The device name, if detected.
6. To refresh the information onscreen, click the Refresh button.
The information onscreen is updated.
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Manage the Modem Router Remotely
The remote management feature lets you access your modem router securely over the
Internet to view or change its settings. You need to know the modem router’s WAN IP
address to use this feature. For information about remote access using Dynamic DNS, see
Set Up and Manage Dynamic DNS on page 125.
Note: Be sure to change the password for the user name admin to a secure
password. The ideal password contains no dictionary words from any
language and contains uppercase and lowercase letters, numbers, and
symbols. It can be up to 30 characters. See Change the admin Password
on page 35.

To set up remote management:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Remote Management.
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6. Select the Turn Remote Management On check box.
7. In the Allow Remote Access By section, specify the external IP addresses to be allowed to
access the modem router’s remote management:
Note: For enhanced security, restrict access to as few external IP addresses
as practical.
Select one of the following radio buttons and configure the options accordingly:
•
To allow access from a single IP address on the Internet, select the Only This
Computer radio button. Enter the IP address to be allowed access.
•
To allow access from a range of IP addresses on the Internet, select the IP Address
Range radio button. Enter a beginning and ending IP address to define the allowed
range.
•
To allow access from any IP address on the Internet, select the Everyone radio
button. This radio button is selected by default.
8. Specify the port number for accessing the web management interface.
The default is 8443, which is a common alternate for HTTPS. For greater security, enter a
custom port number for the remote web management interface. Choose a number from
1024 to 65535, but do not use the number of any common service port.
9. Click the Apply button.
Your settings are saved.

To use remote access:
1. Launch an Internet browser on a computer that is not on your home network.
2. Enter your modem router’s WAN IP address into your browser’s address or location field
followed by a colon (:) and the custom port number.
For example, if your external address is 100.168.110.147 and you use port number 8443,
enter https://100.168.110.147:8443 in your browser.
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11.
Manage Port Forwarding and
Port Triggering
11
You can use outbound firewall rules, port forwarding, and port triggering to set up rules for
Internet traffic for services and applications. You need networking knowledge to set up these
features.
This chapter includes the following sections:
•
Manage Port Forwarding to a Local Server for Services and Applications
•
Manage Port Triggering for Services and Applications
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Manage Port Forwarding to a Local Server for Services
and Applications
If a server is part of your network, you can allow certain types of incoming traffic to reach the
server. For example, you might want to make a local web server, FTP server, or game server
visible and available to the Internet.
The modem router can forward incoming traffic with specific protocols to computers on your
local network. You can specify the servers for applications and you can also specify a default
DMZ server to which the modem router forwards all other incoming protocols (see Set Up a
Default DMZ Server on page 135).
Forward Incoming Traffic for a Default Service or Application
You can forward traffic for a default service or application to a computer on your network.

To forward incoming traffic for a default service or application:
1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that will provide the service.
The server computer must always receive the same IP address. To specify this setting,
use the reserved IP address feature. See Manage Reserved LAN IP Addresses on
page 139.
3. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
4. Type http://www.routerlogin.net.
A login screen displays.
5. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
6. Click the OK button.
The BASIC Home screen displays.
7. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
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8. Make sure that the Port Forwarding radio button is selected.
9. From the Service Name menu, select the service or application.
If the service or application that you want to add is not in the list, create a port forwarding
rule with a custom service or application (see Add a Port Forwarding Rule with a Custom
Service or Application on page 174).
10. In the Server IP Address field, enter the IP address of the computer that must provide the
service or that runs the application.
11. Click the Add button.
Your settings are saved and the rule is added to the table.
Add a Port Forwarding Rule with a Custom Service or
Application
The modem router lists default services and applications that you can use in port forwarding
rules. If the service or application is not predefined, you can add a port forwarding rule with a
custom service or application.

To add a port forwarding rule with a custom service or application:
1. Find out which port number or range of numbers the service or application uses.
You can usually find this information by contacting the publisher of the service or
application or through user groups or news groups.
2. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
3. Type http://www.routerlogin.net.
A login screen displays.
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4. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
5. Click the OK button.
The BASIC Home screen displays.
6. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
7. Make sure that the Port Forwarding radio button is selected.
8. Click the Add Custom Service button.
9. Specify a new port forwarding rule with a custom service or application as described in the
following table.
Field
Description
Service Name
Enter the name of the custom service or application.
Protocol
Select the protocol (TCP or UDP) that is associated with the service or application.
If you are unsure, select TCP/UDP.
External Start Port
Enter the external start port number that the service or application uses.
External End Port
Enter the external end port number that the service or application uses.
Internal Start Port
Specify the internal start port by one of these methods:
• Leave the Use the same port range for Internal port check box selected.
• Clear the Use the same port range for Internal port check box and enter the
internal start port number that the service or application uses.
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Field
Description
Internal End Port
Specify the internal end port by one of these methods:
• Leave the Use the same port range for Internal port check box selected.
• Clear the Use the same port range for Internal port check box and enter the
internal end port number that the service or application uses.
Internal IP address
Either enter an IP address in the Internal IP address field or select the radio button
for an attached device that is listed in the table.
10. Click the Apply button.
Your settings are saved. The rule is added to the table on the Port Forwarding / Port
Triggering screen.
Change a Port Forwarding Rule
You can change an existing port forwarding rule.

To change a port forwarding rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The following figure shows two port forwarding rules.
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6. Make sure that the Port Forwarding radio button is selected.
7. In the table, select the radio button next to the service or application name.
8. Click the Edit Service button.
The Ports - Custom Services screen displays.
9. Change the settings.
For more information about the settings, see Add a Port Forwarding Rule with a Custom
Service or Application on page 174.
10. Click the Apply button.
Your settings are saved. The changed rule displays in the table on the Port Forwarding /
Port Triggering screen.
Remove a Port Forwarding Rule
You can remove a port forwarding rule that you no longer need.

To remove a port forwarding rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
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The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The following figure shows two port forwarding rules.
6. Make sure that the Port Forwarding radio button is selected.
7. In the table, select the radio button next to the service or application name.
8. Click the Delete Service button.
The rule is removed from the table.
Application Example: Make a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow web
requests from anyone on the Internet to reach your web server.

To make a local web server public:
1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP
address reservation.
In this example, your modem router always gives your web server an IP address of
192.168.1.55.
2. On the Port Forwarding / Port Triggering screen, configure the modem router to forward the
HTTP service to the local address of your web server at 192.168.1.55.
HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the
Dynamic DNS screen of the modem router.
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Dynamic DNS makes it much easier to access a server from the Internet because you
can enter the name in the Internet browser. Otherwise, you must know the IP address
that the ISP assigned, which typically changes.
How the Modem Router Implements the Port Forwarding Rule
The following sequence shows the effects of a port forwarding rule:
1. When you enter the URL www.example.com in your browser, the browser sends a web
page request message with the following destination information:
• Destination address. The IP address of www.example.com, which is the address of
your modem router.
•
Destination port number. 80, which is the standard port number for a web server
process.
2. The modem router receives the message and finds your port forwarding rule for incoming
port 80 traffic.
3. The modem router changes the destination in the message to IP address 192.168.1.123
and sends the message to that computer.
4. Your web server at IP address 192.168.1.123 receives the request and sends a reply
message to your modem router.
5. Your modem router performs Network Address Translation (NAT) on the source IP address
and sends the reply through the Internet to the computer or WiFi device that sent the web
page request.
Manage Port Triggering for Services and Applications
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
•
An application must use port forwarding to more than one local computer (but not
simultaneously).
•
An application must open incoming ports that are different from the outgoing port.
With port triggering, the modem router monitors traffic to the Internet from an outbound
“trigger” port that you specify. For outbound traffic from that port, the modem router saves the
IP address of the computer that sent the traffic. The modem router temporarily opens the
incoming port or ports that you specify in your rule and forwards that incoming traffic to that
destination.
Port forwarding creates a static mapping of a port number or range of ports to a single local
computer. Port triggering can dynamically open ports to any computer when needed and
close the ports when they are no longer needed.
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Note: If you use applications such as multiplayer gaming, peer-to-peer
connections, real-time communications such as instant messaging, or
remote assistance, enable Universal Plug and Play (UPnP). See Improve
Network Connections with Universal Plug and Play on page 148.
Add a Port Triggering Rule
The modem router does not provide default services and applications for port triggering rules.
You must define a custom service or application for each port triggering rule.

To add a port triggering rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
6. Select the Port Triggering radio button.
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7. Click the Add Service button.
8. Specify a new port triggering rule with a custom service or application as described in the
following table.
Field
Description
Service Name
Enter the name of the custom service or application.
Service User
From the Service User menu, select Any, or select Single address and enter the IP
address of one computer:
• Any. This is the default setting and allows any computer on the Internet to use
this service.
• Single address. Restricts the service to a particular computer.
Service Type
Select the protocol (TCP or UDP) that is associated with the service or application.
Triggering Port
Enter the number of the outbound traffic port that must open the inbound ports.
Inbound Connection
Connection Type
Select the protocol (TCP or UDP) that is associated with the inbound connection.
If you are unsure, select TCP/UDP.
Starting Port
Enter the start port number for the inbound connection.
Ending Port
Enter the end port number for the inbound connection.
9. Click the Apply button.
Your settings are saved and the rule is added to the Port Triggering Portmap Table on the
Port Forwarding / Port Triggering screen.
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Change a Port Triggering Rule
You can change an existing port triggering rule.

To change a port triggering rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
6. Select the Port Triggering radio button.
The following figure shows two port triggering rules.
7. In the Port Triggering Portmap Table, select the radio button next to the service or
application name.
8. Click the Edit Service button.
The Port Triggering - Services screen displays.
9. Change the settings.
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For more information about the settings, see Add a Port Triggering Rule on page 180.
10. Click the Apply button.
Your settings are saved. The changed rule displays in the Port Triggering Portmap Table
on the Port Forwarding / Port Triggering screen.
Remove a Port Triggering Rule
You can remove a port triggering rule that you no longer need.

To remove a port triggering rule:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
6. Select the Port Triggering radio button.
The following figure shows two port triggering rules.
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7. In the Port Triggering Portmap Table, select the radio button next to the service or
application name.
8. Click the Delete Service button.
The rule is removed from the Port Triggering Portmap Table.
Specify the Time-Out Period for Port Triggering
The time-out period for port triggering controls how long the inbound ports stay open when
the modem router detects no activity. A time-out period is required because the modem
router cannot detect when the service or application terminates.

To specify the time-out for port triggering:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
6. Select the Port Triggering radio button.
The port triggering settings display.
7. In the Port Triggering Time-out field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
8. Click the Apply button.
Your settings are saved.
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Disable Port Triggering
By default, port triggering is enabled. You can disable port triggering temporarily without
removing any port triggering rules.

To disable port triggering:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering screen displays.
6. Select the Port Triggering radio button.
The port triggering settings display.
7. Clear the Disable Port Triggering check box.
If this check box is selected, the modem router does not apply port triggering rules even if
you specified them.
8. Click the Apply button.
Your settings are saved.
Application Example: Port Triggering for Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port
numbers. Using port triggering, you can tell the modem router to open more incoming ports
when a particular outgoing port starts a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at
destination port 6667. The IRC server not only responds to your originating source port but
also sends an “identify” message to your computer on port 113. Using port triggering, you can
tell the modem router, “When you initiate a session with destination port 6667, you must also
allow incoming traffic on port 113 to reach the originating computer.”
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The following sequence shows the effects of this port triggering rule:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port
number of 6667, the standard port number for an IRC server process. Your computer then
sends this request message to your modem router.
3. Your modem router creates an entry in its internal session table describing this
communication session between your computer and the IRC server. Your modem router
stores the original information, performs Network Address Translation (NAT) on the source
address and port, and sends this request message through the Internet to the IRC server.
4. Noting your port triggering rule and observing the destination port number of 6667, your
modem router creates another session entry to send any incoming port 113 traffic to your
computer.
5. The IRC server sends a return message to your modem router using the NAT-assigned
source port (for example, port 33333) as the destination port and the IRC server also sends
an “identify” message to your modem router with destination port 113.
6. When your modem router receives the incoming message to destination port 33333, it
checks its session table to see if a session is active for port number 33333. Finding an active
session, the modem router restores the original address information replaced by NAT and
sends this reply message to your computer.
7. When your modem router receives the incoming message to destination port 113, it checks
its session table and finds an active session for port 113 associated with your computer. The
modem router replaces the message’s destination IP address with your computer’s IP
address and forwards the message to your computer.
8. When you finish your chat session, your modem router eventually senses a period of
inactivity in the communications. The modem router then removes the session information
from its session table, and incoming traffic is no longer accepted on port numbers 33333 or
113.
Manage Port Forwarding and Port Triggering
186
12.
12
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your modem router. If you do not find the solution here, check the NETGEAR
support site at http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•
Quick Tips for Troubleshooting
•
Troubleshoot with the LEDs
•
You Cannot Log In to the Modem Router
•
Troubleshoot the Internet Connection
•
Changes Are Not Saved
•
Troubleshoot the WiFi Connectivity
•
Troubleshoot Your Network Using the Ping Utility
187
N600 and AC750 WiFi DSL Modem Routers
Quick Tips for Troubleshooting
The following table includes tips for troubleshooting some common problems.
Table 3. Quick tips for troubleshooting
Problem
Possible Solution
Your network is unresponsive
or does not function normally.
Restart your network:
1. Turn off and unplug the DSL, cable, or fiber modem.
2. Turn off the modem router.
3. Plug in the DSL, cable, or fiber modem and turn it on. Wait two minutes.
4. Turn on the modem router and wait two minutes.
If network problems still occur, make sure that your ISP does not require you to
use the MAC address of the computer that was used to initially register the ISP
account. If your ISP does require that you do this, you must change the router
MAC address that the modem router uses. For more information, see Manually
Set Up the Internet Connection on page 44.
Your cannot connect over an
Ethernet cable to the modem
router.
•
•
Make sure that the Ethernet cables are securely plugged in.
Make sure that your computer or device does not use a static IP address
but is configured to receive an IP address automatically with DHCP. (For
most devices, DHCP is the default setting.)
You cannot connect over WiFi •
to the modem router.
Make sure that the WiFi settings in your WiFi device and modem router
match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID)
and WiFi security settings of the modem router and WiFi computer must
match exactly. The default SSID and password are on the product label (see
Bottom Panel Product Label on page 13).
Make sure that your WiFi device supports the security that you are using
for your WiFi network (WEP, WPA, or WPA2). For information about WiFi
security settings, see Manage the Basic WiFi Settings and WiFi Security of
the Main Network on page 56.
Make sure that the modem router is not too far from your WiFi device or too
close:
- Move your WiFi device near the modem router but at least 6 feet
(2 meters) away and see if the signal strength improves.
- Make sure that the WiFi signal is not blocked by objects between the
modem router and your WiFi device.
Make sure that the WiFi LED on the modem router is not off.
If this LED is off, both WiFi radios might be disabled. For more information
about the WiFi radios, see Control the WiFi Radios on page 73.
Make sure that the modem router’s SSID broadcast is not disabled.
If the modem router’s SSID broadcast is disabled, the WiFi network name is
hidden and does not display in your WiFi device’s scanning list. To connect
to a hidden network, you must type the network name and the WiFi
password. For more information about the SSID broadcast, see Manage the
Basic WiFi Settings and WiFi Security of the Main Network on page 56.
Make sure that your WiFi device does not use a static IP address but is
configured to receive an IP address automatically with DHCP. (For most
devices, DHCP is the default setting.)
•
•
•
•
•
Troubleshooting
188
N600 and AC750 WiFi DSL Modem Routers
Troubleshoot with the LEDs
When you turn on the power, the LEDs light as described here.
1. When power is first applied, the Internet LED
and then starts blinking.
lights solid green for about 20 seconds
2. After approximately 25 seconds after turning on the power, the following occurs:
-
The WiFi LED
lights green.
-
The WPS LED
lights green.
-
If the modem router is connected to an active ADSL service, the DSL LED
blinks
green to indicate that the modem router is negotiating the best possible speed on the
DSL line. If the negotiation completes and a DSL link is established, the LED turns
solid green. If you do not use a DSL modem but a cable or fiber modem, the DSL LED
remains off.
3. After approximately 40 seconds after turning on the power, the Ethernet LED
green for any Ethernet devices that are connected.
4. After approximately 80 seconds after turning on the power, the Power LED
green, indicating that the startup procedure is complete.
5. When an Internet connection is established, the Internet LED
lights
lights solid
lights solid green.
Power LED Is Off
If the Power LED
following:
and other LEDs are off when your modem router is turned on, do the
•
Check that the power cord is correctly connected to your modem router and that the
power supply adapter is correctly connected to a functioning power outlet.
•
Check that you are using the 12 VDC 1.2A power adapter that NETGEAR supplied for
this product.
If the error persists, a hardware problem might exist. For recovery instructions or help with a
hardware problem, contact technical support at www.netgear.com/support.
WiFi LED Is Off
If the WiFi LED
remains off, check to see if the radios on the modem router are turned off
(see Control the WiFi Radios on page 73). By default, the radios are turned on and the WiFi
LED lights solid green.
Troubleshooting
189
N600 and AC750 WiFi DSL Modem Routers
Ethernet LED Is Off
If the Ethernet LED
does not light when you connect a device, check the following:
•
The Ethernet cable connections are secure at the modem router and at the hub or device.
•
The power is turned on to the connected hub or device.
•
You are using the correct cable.
You Cannot Log In to the Modem Router
If you are unable to log in to the modem router from a computer on your local network and
use the web management interface, check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the modem router.
•
If the computer is set to a static or fixed IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem router
through DHCP, or change the IP address of the computer to a static or fixed IP address in
the 192.168.1.2–192.168.1.254 range.
•
Make sure that your computer can reach the modem router’s DHCP server. Recent
versions of Windows and Mac OS generate and assign an IP address if the computer
cannot reach a DHCP server. These autogenerated addresses are in the range of
169.254.x.x. If your IP address is in this range, check the connection from the computer
to the modem router and reboot your computer.
•
If your modem router’s IP address was changed and you do not know the current IP
address, use an IP scanner application to detect the IP address. If you still cannot find the
IP address, clear the modem router’s configuration to factory defaults. This sets the
modem router’s IP address to 192.168.1.1. For more information, see Return the Modem
Router to Its Factory Default Settings on page 155 and Factory Settings on page 199.
•
Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
•
Try quitting the browser and launching it again.
•
Make sure that you are using the correct login information. The user name is admin, and
the default password is password. Make sure that Caps Lock is off when you enter this
information.
•
If you are attempting to set up your modem router as a replacement for an ADSL gateway
in your network, the modem router cannot perform many gateway services. For example,
the modem router cannot convert ADSL or cable data into Ethernet networking
information. NETGEAR does not support such a configuration.
Troubleshooting
190
N600 and AC750 WiFi DSL Modem Routers
Troubleshoot the Internet Connection
If your modem router cannot access the Internet, check the DSL connection, then the WAN
TCP/IP connection.
Troubleshoot the DSL Link
If your modem router is unable to access the Internet, first determine whether the DSL link
indicates the state of this connection.
with the service provider is working. The DSL LED
DSL LED Is Green
If the DSL link LED is green, the ADSL connection is good. You can be confident that the
service provider connected your line correctly and that your wiring is correct.
DSL LED Is Blinking Green
If the DSL LED is blinking green, your modem router is attempting to make an ADSL
connection with the service provider. The DSL LED turns green within several minutes.
If the DSL LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being sure to use a microfilter on each
telephone. If the microfilters are connected correctly, you can connect all your telephones.
If disconnecting telephones does not result in a green DSL LED, a problem with your wiring
might exist. If the telephone company tested the ADSL signal at your network interface
device (NID), then wiring in your house might be of poor quality.
DSL LED Is Off or Internet LED Is Off
If the modem router is connected to an active ADSL service but the DSL LED
is off, the
is off, or both are off, disconnect all telephones on the line. If this solves the
Internet LED
problem, reconnect the telephones one at a time, being sure to use a microfilter on each
telephone. If the microfilters are connected correctly, you can connect all your telephones.
If disconnecting telephones does not result in a green DSL LED, check the following:
•
Check that the telephone company made the connection to your line and tested it.
•
Verify that you are connected to the correct telephone line. If more than one phone line is
installed, be sure that you are connected to the line with the ADSL service. It might be
necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The
modem router uses pins 2 and 3.
Troubleshooting
191
N600 and AC750 WiFi DSL Modem Routers
Internet LED Is Off
If the Internet LED
following:
is off, the modem router cannot connect to the Internet. Verify the
•
Check that your login credentials are correct or that the information you entered for the
ISP connection is correct (see Manually Set Up the Internet Connection on page 44).
•
Check if your ISP is experiencing a problem—it might not be that the modem router
cannot connect to the Internet, but rather that your ISP cannot provide an Internet
connection.
Obtain an Internet IP Address
If the modem router cannot access the Internet but the Internet LED
lights green, see if
the modem router can obtain an Internet IP address from the ISP. Unless the modem router is
assigned a static IP address, the modem router requests an IP address from the ISP. You
can determine whether the request was successful using the web management interface.

To check the Internet IP address:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, check that the IP Address field shows a valid IP address.
If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP.
If your modem router cannot obtain an IP address from the ISP, the problem might be one of
the following:
•
Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of
login.
•
If you selected a login program, the service name, user name, or password might be
incorrectly set.
For more information, see Troubleshoot PPPoE or PPPoA on page 193.
Troubleshooting
192
N600 and AC750 WiFi DSL Modem Routers
•
Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name. For more
information, see Manually Set Up the Internet Connection on page 44.
•
If your ISP allows only one Ethernet MAC address to connect to Internet and checks for
your computer’s MAC address, do one of the following:
-
Inform your ISP that you bought a new network device and ask them to use the
modem router’s MAC address.
-
Configure your modem router to clone your computer’s MAC address. For more
information, see Manually Set Up the Internet Connection on page 44.
Troubleshoot PPPoE or PPPoA
If you use a PPPoE or PPPoA connection to your ISP, make sure that the connection works.

To verify that your PPPoE or PPPoA connection is working:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, check that the IP Address field shows a valid IP address and that
the Connection field shows PPPoE or PPPoA.
7. In the Internet Port pane, click the Connection Status button.
The Connection Status screen displays.
8. Check the following:
• The Connection Status field shows Connected.
•
The Connection Time field does not show 00:00:00.
If all of the information is correct, your PPPoE or PPPoA connection is working.
Troubleshooting
193
N600 and AC750 WiFi DSL Modem Routers

To reconnect if your PPPoE or PPPoA connection does not function:
1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login screen displays.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home screen displays.
6. In the Internet Port pane, click the Connection Status button.
The Connection Status screen displays.
7. Click the Connect button.
The modem router attempts to reconnect.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. Or your ISP might not be able to provide an Internet connection.
Unless you connect manually, the modem router does not authenticate using PPPoE or
PPPoA until data is transmitted to the network.
Troubleshoot Internet Browsing
If your modem router can obtain an IP address but your computer is unable to load any web
pages from the Internet, it might be for one of the following reasons:
•
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address when you set up the modem
router, reboot your computer and verify the DNS address. Alternatively, you can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
•
The modem router might not be configured as the TCP/IP router on your computer.
For information about TCP/IP problems, see Troubleshoot Your Network Using the Ping
Utility on page 196.
If your computer obtains its information from the modem router by DHCP, reboot the
computer and verify the modem router address.
Troubleshooting
194
N600 and AC750 WiFi DSL Modem Routers
Changes Are Not Saved
If the modem router does not save the changes that you make in the web management
interface, do the following:
•
When entering configuration settings, always click the Apply button before moving to
another screen or tab or your changes are lost.
•
Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred but that the old settings remain in the web browser’s cache.
Troubleshoot the WiFi Connectivity
If you are experiencing trouble connecting over WiFi to the modem router, try to isolate the
problem:
•
Does the WiFi device that you are using find your WiFi network?
If not, check that the modem router’s WiFi LED
lights green. If this LED is off, the WiFi
radios might be disabled. For more information about the WiFi radios, see Control the
WiFi Radios on page 73.
•
Make sure that the WiFi settings in your WiFi device and modem router match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi
security settings of the modem router and WiFi computer must match exactly. The default
SSID and password are on the product label (see Bottom Panel Product Label on
page 13).
•
If you disabled the modem router’s SSID broadcast, your WiFi network is hidden and
does not display in your WiFi client’s scanning list. (By default, SSID broadcast is
enabled.) For more information, see Manage the Basic WiFi Settings and WiFi Security of
the Main Network on page 56.
•
Does your WiFi device support the security that you are using for your WiFi network
(WEP, WPA, or WPA2)? For information about changing the WiFi security, see Manage
the Basic WiFi Settings and WiFi Security of the Main Network on page 56.
Note: If you want to change the WiFi settings for the modem router, use an
Ethernet cable to connect a computer to a LAN port on the modem
router and then log in to the modem router.
If your WiFi device finds your network but the signal strength is weak, check these conditions:
•
Is your modem router too far from your WiFi device or too close? Place your WiFi device
near the modem router but at least 6 feet (1.8 meters) away and see whether the signal
strength improves.
•
Are objects between the modem router and your WiFi device blocking the WiFi signal?
Troubleshooting
195
N600 and AC750 WiFi DSL Modem Routers
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN Path to Your Modem Router
You can ping the modem router from your computer to verify that the LAN path to your
modem router is set up correctly.

To ping the modem router from a Windows computer:
1. From the Windows taskbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the modem router, as in this
example:
ping 192.168.1.1
3. Click the OK button.
A message such as the following one displays:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to
which you are connected.
Check that the appropriate LEDs are on for your network devices. If your modem router
and computer are connected to a separate Ethernet switch, make sure that the link LEDs
are lit for the switch ports that are connected to your computer and modem router.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and
configured on your computer.
Verify that the IP address for your modem router and your computer are correct and that
the addresses are on the same subnet.
Troubleshooting
196
N600 and AC750 WiFi DSL Modem Routers
Test the Path from Your Computer to a Remote Device
After you verify that the LAN path works correctly, test the path from your computer to a
remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type
ping -n 10 IP address
where IP address is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as described in Test the LAN Path to Your Modem
Router on page 196 display. If you do not receive replies, do the following:
•
Check that the IP address of your modem router is listed as the default router in your
computer. If the IP configuration of your computer is assigned by DHCP, this information
is not visible in your computer’s Network Control Panel. Verify that the IP address of the
modem router is listed as the default router.
•
Check that the network address of your computer (the portion of the IP address specified
by the netmask) is different from the network address of the remote device.
•
If your ISP assigned a host name to your computer, enter that host name as the account
name (see Manually Set Up the Internet Connection on page 44).
•
Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of
your modem, but some additionally restrict access to the MAC address of a single
computer connected to that modem. In this case, configure your modem router to clone
or spoof the MAC address from the authorized computer (see Manually Set Up the
Internet Connection on page 44).
Troubleshooting
197
A.
Supplemental Information
This appendix covers the following topics:
•
Factory Settings
•
Technical and Environmental Specifications
198
A
N600 and AC750 WiFi DSL Modem Routers
Factory Settings
You can return the modem router to its factory default settings (see Return the Modem
Router to Its Factory Default Settings on page 155). The following table shows the factory
default settings.
Table 4. Factory default settings
Feature
Default Behavior
Router Login
User login URL
www.routerlogin.com or www.routerlogin.net
User name (case-sensitive)
admin
Login password (case-sensitive)
password
Remote management
Disabled
Internet connection
Physical WAN type of connection
ADSL2+
Use of Ethernet port LAN4 WAN
LAN
Network Address Translation (NAT) Enabled
WAN MAC address
Use default hardware address
Local area network (LAN)
LAN IP address
192.168.1.1
Subnet mask
255.255.255.0
DHCP server
Enabled
DHCP range
192.168.1.2 to 192.168.1.254
DHCP start IP address
192.168.1.2
DHCP end IP address
192.168.1.254
UPnP
Disabled
Wide area network (WAN)
WAN MTU size
1500
Port scan and DoS protection
Enabled
Respond to ping on Internet port
Disabled
IGMP proxying
Disabled
NAT filtering
Open
SIP ALG
Enabled
Supplemental Information
199
N600 and AC750 WiFi DSL Modem Routers
Table 4. Factory default settings (continued)
Feature
Default Behavior
VPN pass-through
Enabled for IPSec, PPTP, and L2TP
Main WiFi network
Country/region
Varies by region
WiFi radios
Enabled
SSID name
See product label
Broadcast SSID
Enabled (both radios)
Wireless isolation
Disabled (both radios)
Security
WPA2-PSK (AES)
WiFi network key (passphrase)
See product label
RF channel
•
•
2.4 GHz band: Auto
5 GHz band: Auto
Operating mode1
•
N600 WiFi DSL Modem Router, Model D3600:
- 2.4 GHz band: Up to 145 Mbps
- 5 GHz band: Up to 300 Mbps
AC750 WiFi DSL Modem Router, Model D6000:
- 2.4 GHz band: Up to 145 Mbps
- 5 GHz band: Up to 433 Mbps
•
Guest WiFi network
WiFi communication
Disabled (both radios)
SSID name
•
•
2.4 GHz band:
- NETGEAR-Guest
- NETGEAR-Guest2
- NETGEAR-Guest3
5 GHz band:
- NETGEAR-5G-Guest
- NETGEAR-5G-Guest2
- NETGEAR-5G-Guest3
Broadcast SSID
Enabled (both radios)
Allow guests to access main
network
Disabled (both radios)
Wireless isolation
Disabled (both radios)
Security
None (open network)
Supplemental Information
200
N600 and AC750 WiFi DSL Modem Routers
Table 4. Factory default settings (continued)
Feature
Default Behavior
General WiFi settings
Radio transmission power
100 percent
20/40 MHz coexistence
Enabled
Fragmentation length
2346
CTS/RTS threshold
2347
Preamble mode
•
•
2.4 GHz band: Long Preamble
5 GHz band: Automatics
WPS settings
Router’s PIN
Enabled
PIN auto-disable
After three failed PIN connection attempts
Keep existing wireless settings
•
•
2.4 GHz band: Enabled
5 GHz band: Enabled
1. Maximum WiFi signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions
and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower
actual data throughput rate.
Technical and Environmental Specifications
Table 5. Modem router specifications
Feature
Description
Data and routing protocols
TCP/IP, DHCP, PPPoE, PPTP, IPoA, DNS, and UPnP
Power adapter
•
•
•
•
Dimensions (width x depth x height) •
•
North America: 120V, 60 Hz, input
UK, Australia: 240V, 50 Hz, input
Europe: 230V, 50 Hz, input
All regions (output): 12V/1.2 ADC output
N600 WiFi DSL Modem Router, Model D3600:
240 x 181 x 41 mm (9.44 x 7.12 x 1.61 in.)
AC750 WiFi DSL Modem Router, Model D6000:
240 x 182 x 41 mm (9.44 x 7.16 x 1.61 in.)
Weight
•
•
Operating temperature
0° to 40°C (32º to 104ºF)
Operating humidity
90% maximum relative humidity, noncondensing
Electromagnetic emissions
EN 55 022 (CISPR 22), Class B C-Tick N10947
N600 WiFi DSL Modem Router, Model D3600: 400 g (0.88 lb)
AC750 WiFi DSL Modem Router, Model D6000: 393 g (0.86 lb)
Supplemental Information
201
N600 and AC750 WiFi DSL Modem Routers
Table 5. Modem router specifications (continued)
Feature
Description
LAN
10BASE-T or 100BASE-TX, RJ-45
WAN
10BASE-T or 100BASE-TX, RJ-45
WiFi
Maximum WiFi signal rate complies with the IEEE 802.11 standard. See
the footnote for the table in Factory Settings on page 199.
Radio data rates
Auto rate sensing
Data encoding standards
•
•
•
Maximum computers per WiFi
network
Limited by the amount of WiFi network traffic generated by each node
(typically 16 nodes).
Operating frequency range
•
•
802.11 security
IEEE
IEEE
IEEE
IEEE
802.11ac 2.0 (AC750 WiFi DSL Modem Router, Model D6000)
802.11n version 2.0
802.11n 256QAM IEEE 802.11g, IEEE 802.11b 2.4 GHz
802.11n, IEEE 802.11a 5.0 GHz
2.4 GHz band
- US: 2.412–2.462 GHz
- Europe: 2.412–2.472 GHz
- Australia: 2.412–2.472 GHz
- Japan: 2.412–2.472 GHz
5 GHz band
- US: 5.18–5.24 + 5.745–5.825 GHz and DFS (5.25–5.35 +
5.50–5.70)
- Europe: 5.18–5.24 GHz and DFS (5.25–5.35 + 5.50–5.70)
- Australia: 5.18–5.24 + 5.745–5.825 GHz and DFS (5.25–5.35 +
5.50–5.70)
- Japan: 5.18–5.24 GHz and DFS (5.25–5.35 + 5.50–5.70)
WPA2-PSK, WPA/WPA2, WPA-PSK, and WEP
Supplemental Information
202
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