CyberData 011049 SIP Call Button Operations Guide

The IP Endpoint Company

SIP Call Button



Operations Guide

Part #011049

Document Part #930801C for Firmware Version 10.0.1

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

SIP Call Button Operations Guide 930801C



Part # 011049



COPYRIGHT NOTICE:



© 2014, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means

(except for internal use by licensed customers), without prior express written permission of

CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by

CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData

Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)

“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData

COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open

Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from

CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

CyberData Corporation

The IP Endpoint Company



Technical Support



The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:



 http://www.cyberdata.net/support/contactsupportvoip.php





Phone: (831) 373-2601, Ext. 333



Email: [email protected]



Fax: (831) 373-4193



Company and product information is at www.cyberdata.net

.

930801C Operations Guide

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The SIP Call Button enclosure is not rated for any AC voltages!

Warning

Electrical Hazard:

This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard:

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

GENERAL ALERT

CyberData Corporation 930801C Operations Guide

Pictorial Alert Icons

GENERAL ALERT

General Alert

This pictorial alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictorial alert indicates the Earth grounding connection point.

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.


Abbreviations and Terms

Abbreviation or Term

A-law

PoE

RTFM

SIP u-law

UC

VoIP

AVP

Cat 5

DHCP

LAN

LED

Mbps

NTP

PBX

Definition

A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing.

Audio Video Profile

TIA/EIA-568-B Category 5

Dynamic Host Configuration Protocol

Local Area Network

Light Emitting Diode

Megabits per Second.

Network Time Protocol

Private Branch Exchange

Power over Ethernet (as per IEEE 802.3af standard)

Reset Test Function Management

Session Initiated Protocol

A companding algorithm, primarily used in the digital telecommunication

Unified Communications

Voice over Internet Protocol


Revision Information

Revision 930801C, which corresponds to firmware version 10.0.1, was released on March 11, 2014, and has the following changes:

• Adds the following warning to the following sections:

•

Important Safety Instructions

•

Section 1.2, "Typical System Installation"

•

Section 2.2.2, "Connecting a Device to the Auxiliary Relay"

•

Section A.1, "Important Safety Instructions"

• Warning Text: “


”

Browsers Supported

The following browsers have been tested against firmware version 10.0.1:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)


Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................3

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................4

1.7 Dimensions ...............................................................................................................................5

Chapter 2 Installing the SIP Call Button 6

2.1 Parts List ..................................................................................................................................6

2.2 SIP Call Button Setup ...............................................................................................................7

2.2.1 SIP Call Button Connections ..........................................................................................7

2.2.2 Connecting a Device to the Auxiliary Relay ....................................................................8

2.2.3 Identifying the SIP Call Button Connectors and Jumpers ............................................10

2.2.4 Network Connectivity and Data Rate ...........................................................................12

2.2.5 Restore the Factory Default Settings ...........................................................................13

2.2.6 Call Button and the Call Button LED ............................................................................14

2.3.1 Intercom Web Page Navigation ....................................................................................16

2.3.2 Log in to the Configuration Home Page .......................................................................17

2.3.3 Configure the Device ....................................................................................................20

2.3.4 Configure the Network Parameters .............................................................................22

2.3.5 Configure the SIP Parameters .....................................................................................24

2.3.6 Configure the Sensor Configuration Parameters ..........................................................29

2.3.7 Configure the Audio Configuration Parameters ............................................................32

2.3.8 Configure the Event Parameters ..................................................................................36

2.3.9 Configure the Autoprovisioning Parameters .................................................................41

2.4.1 Reboot the Intercom .....................................................................................................51

2.5.1 Command Interface Post Commands ..........................................................................52

Appendix A Mounting the SIP Call Button 1

A.1 Important Safety Instructions ...................................................................................................1

A.2 Mount the SIP Call Button .......................................................................................................2

Appendix B Troubleshooting/Technical Support 7

B.1 Frequently Asked Questions (FAQ) ..........................................................................................7

B.2 Documentation .........................................................................................................................7

B.3 Contact Information ..................................................................................................................8

B.4 Warranty ...................................................................................................................................9

B.4.1 Warranty & RMA Returns within the United States ........................................................9

B.4.2 Warranty & RMA Returns Outside of the United States ................................................9

B.4.3 Spare in the Air Policy ..................................................................................................10

B.4.4 Return and Restocking Policy ......................................................................................10

B.4.5 Warranty and RMA Returns Page ................................................................................10

Index 11

1

Operations Guide 930801C CyberData Corporation

1 Product Overview

1.1 How to Identify This Product

To identify the SIP Call Button, look for a model number label similar to the one shown in

Figure 1-1 .

Confirm the following:

●

●

The model number on the label should be 011049.

The serial number on the label should begin with 0491.

Figure 1-1. Model Number Label

1

Model number

WWW.CYBERDATA.NET

SIP CALL BUTTON, PoE

011049C / 021104B

049100001

Serial number begins with 0491


Product Overview

Typical System Installation

2

1.2 Typical System Installation

The Session Initiation Protocol (SIP) Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2 illustrate how the SIP Call Buttons can be installed as part of a VoIP phone system.

Figure 1-2. Typical Installation

Generic PoE Switch

2 3 4 5 6 1

SIP Call Button SIP Call Button SIP Call Button IP Phone IP PBX Server

Warning

Electrical Hazard: The device enclosure is not rated for any AC voltages.

GENERAL ALERT

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning


GENERAL ALERT


1.3 Product Features

Product Overview

Product Features

3

●

●

●

●

●

●

●

●

●

SIP

User downloadable message up to 80 seconds

Single button call to pre-set number

Continuous repeat of message

Call progress light

Event-controlled relay

Tamper sensor

Web-based setup

PoE-powered

1.4 Supported Protocols

●

●

●

The Intercom supports:

● SIP

● HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

● DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

RTP

RTP/AVP - Audio Video Profile

Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms


Product Overview

Supported SIP Servers

4

1.5 Supported SIP Servers

Go to the following link to find the SIP Call Button product page which will have information on how to configure the SIP Call Button for various supported SIP servers: http://www.cyberdata.net/support/server/index.html

1.6 Product Specifications

Category

Network Rate

Power Requirement

Protocol

Part Number

Dimensions

Weight

Auxiliary Relay

Specification

10/100 Mbps

802.3af compliant or 5V at 1000 mA

SIP

011049

4.5” x 4.5” x 1.5”

1.6 lbs./shipping weight of 2.2 lbs.

(0.7 kg/shipping weight of 1.0kg)

1A at 30 VDC


1.7 Dimensions

Figure 1-3. Dimensions—Size of Unit with Case

Product Overview

Dimensions

5

4.53 [115.0]

4.53 [115.0]

1.58 [40.2]

Operations Guide

DIMENSIONS ARE IN INCHES [MILLIMETER]

930801C CyberData Corporation

2 Installing the SIP Call Button

2.1 Parts List

Table 2-1

illustrates the SIP Call Button parts.

Quantity Part Name

1 Intercom Assembly

Table 2-1. Parts List

Illustration

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

6


Installing the SIP Call Button

SIP Call Button Setup

7

2.2 SIP Call Button Setup

2.2.1 SIP Call Button Connections

Figure 2-1 shows the pin connections on the J7 (terminal block). This terminal block can accept



16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply 12VDC at 1000 mA into the terminal block.

Figure 2-1. SIP Call Button Connections

* Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

Wire (IN)

Terminal Block can accept

16 AWG wire

Alternate Power Input:

1 = +12 VDC at 1000 mA

*

2 = Power Ground

3 4

Relay Contact:

(1A at 30 VDC for Continuous Loads)

3 = Normally Open Common

4 = Normally Open Contact

5 = Door Sense Input

6 = Door Sense Ground Reference

7 = Reserved for Future Use

8 = Reserved for Future Use

8

1

J3

Terminal Block




8

2.2.2 Connecting a Device to the Auxiliary Relay

The SIP Call Button incorporates an on-board relay which enables users to control an external relay

for activating an auxiliary device such as an electric door strike (see Figure 2-2 ). The SIP Call Button

relay contacts are limited to 1 amp at 30VDC. The SIP Call Button relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called.

The DTMF tones are selectable from the web interface as well.

Warning

Electrical Hazard: The device enclosure is not rated for any AC voltages.

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

GENERAL ALERT

Warning


GENERAL ALERT

Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833

DTMF generation.

The device incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

Figure 2-2, "Auxiliary Relay Wiring

Diagram ").

The relay contacts are limited to 1A at 30 VDC. The relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.


Controlled Device

Such As

Electric Door Strike or

Strobe Light

AC or DC

Power Source

Figure 2-2. Auxiliary Relay Wiring Diagram

Example of External Relay (not supplied)

Solid State or

Mechanical

Relay

High PIV UltraFast

Switching Diode

OUT IN

Output Contacts

AC or DC rated

Depending Upon

Controlled Device

Requirements

DC

POWER SUPPLY

MAX.

+

6

5

4

3

8

7

2

1

PCB

Auxiliary Relay Wiring Contacts



10

2.2.3 Identifying the SIP Call Button Connectors and Jumpers

See the following figures and tables to identify the SIP Call Button connector locations and functions.

Figure 2-3. Connector Locations

J6

J7

J9

.

J2

Connector

J2

J6

J7

J8

J10

Table 2-2. Connector Functions

Function

Call Button Interface — Not Used

Microphone Interface — Not Used

Speaker Interface — Not Used

Keypad Interface -- Not Used

Proximity Sensor Interface — Not Used

J8

J10


J9

J4

Figure 2-4. Connector Locations

J1



11

J5 J12

.

J12

Table 2-3. Connector Functions

J4

J5

J9

Connector

J1

J3

Function

Ethernet Connector

User Terminal Block Interface

Reserved (Factory Use Only)


Strobe Power Interface



(Reserved for future use)


J3




12

2.2.4 Network Connectivity and Data Rate

When you plug in the Ethernet cable (

Figure 2-5 ) or power supply:

• The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (

Figure 2-5 ). The Link LED changes color to confirm the auto-negotiated

baud rate:

• The Link LED is YELLOW at 10 Mbps.

• The Link LED is ORANGE at 100 Mbps.

• The square, YELLOW Activity LED (

Figure 2-5

) blinks when there is network activity.

Figure 2-5. Link and Activity LEDs

Activity

Link

Ethernet




13

2.2.5 Restore the Factory Default Settings

2.2.5.1 RTFM Switch

When the Intercom is operational and linked to the network, use the Reset Test Function

Management (RTFM) switch ( Figure 2-6

) to set the factory default settings.

Note Each Intercom is delivered with factory set default values.

Note The Intercom will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).

Figure 2-6. RTFM Switch

RTFM

To set the factory default settings:

1. Press and hold the RTFM switch until the button LED starts blinking rapidly (about 10 seconds), then release the RTFM switch.




14

2.2.6 Call Button and the Call Button LED

2.2.6.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• You can press the Call button to terminate an active call.

2.2.6.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• During network setup the Call Button LED will blink 10 times per second. This can take from 5 to

60 seconds.

• When the software has finished initialization, the Call Button LED will blink twice.

•

On the Device Configuration Page , there is an option called

Button Lit When Idle

. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

Figure 2-7. Call Button and Call Button LED

Call Button and Call Button LED




15

2.3 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to

Appendix A, "Mounting the SIP Call Button" for instructions.

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a time to avoid IP address conflicts.

Table 2-4. Factory Default Settings

Parameter

IP Addressing

IP Address a

Web Access Username

Web Access Password

Subnet Mask a

Default Gateway a a. Default if there is not a DHCP server present.

Factory Default Setting

DHCP

10.10.10.10

admin admin

255.0.0.0

10.0.0.1




16

2.3.1 Intercom Web Page Navigation

Table 2-5

shows the navigation buttons that you will see on every Intercom web page.

Web Page Item

Table 2-5. Web Page Navigation

Description

Link to the Home page.

Link to the Device Configuration page.

Link to the Networking page.

Link to go to the SIP Configuration page.

Link to the Sensor Configuration page.

Link to the Audio Configuration page.

Link to the Event Configuration page.

Link to the Autoprovisioning Configuration page.

Link to the Update Firmware page.




17

2.3.2 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.





CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html

Note The Call Button ships in DHCP mode. To get to the Home page, use the discovery utility to scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access

Password to access the Home Page (

Figure 2-8

):

Web Access Username: admin

Web Access Password: admin


Figure 2-8. Home Page



18


Operations Guide



19

3. On the Home Page, review the setup details and navigation buttons described in

Table 2-6

.

Table 2-6. Home Page Overview

Description Web Page Item

Device Settings

Device Name

Change Username

Change Password

Re-enter Password

Current Settings

Serial Number

Mac Address

Firmware Version

IP Addressing

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

SIP Mode is

Event Reporting is

Primary SIP Server

Backup Server 1

Backup Server 2

Import/Export Settings

Shows the device name.

Type in this field to change the username.

Type in this field to change the password.

Type the password again in this field to confirm the new password.

Shows the device serial number.

Shows the device Mac address.

Shows the current firmware version.

Shows the current IP addressing setting (DHCP or static).

Shows the current IP address.

Shows the current subnet mask address.

Shows the current default gateway address.

Shows the current DNS Server 1 address.

Shows the current DNS Server 2 address.

Shows the current status of the SIP mode.

Shows the current status of the Event Reporting mode.

Shows the current status of the Primary SIP Server.

Shows the current status of Backup Server 1.

Shows the current status of Backup Server 2.

Press the Browse button to select a configuration file to import.

IPress the Import Configuration button to save a board configuration to the board.



Note: The board will have to be reset before changes will take effect.

Press the Export Configuration button to download the current board configuration.

Click on the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.




20

2.3.3 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

9 .

Figure 2-9. Device Configuration Page




21

2. On the Device Configuration page, you may enter values for the parameters indicated in

Table 2-7

.

Table 2-7. Device Configuration Parameters

Web Page Item

Relay Settings

Description

Activate Relay with DTMF Code

DTMF Activation Code

When selected, the relay can be activated with a DTMF code.

Type the desired DTMF activation code



(25 character limit).

DTMF Activation Duration (in seconds)

Activate Relay While Call Active

Activate Relay on Button Press

Type the desired DTMF activation duration (in seconds) (2 character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

When selected, the relay will be activated for as long as the call is active.

When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Button Lit When Idle When selected, the Call Button LED remains on when idle.

Click the Save button to save your configuration settings.


Click on the Test Relay button to do a relay test.


3. You must click on the Save button and then the Reboot button for the changes to take effect.




22

2.3.4 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page ( Figure 2-10 ).

Figure 2-10. Network Configuration Page




23

2. On the Network Configuration page, enter values for the parameters indicated in

Table 2-8 .

Web Page Item

Stored Network Settings

IP Addressing

Table 2-8. Network Configuration Parameters

Description

IP Address

Subnet Mask

Default Gateway

DNS Server 1

DNS Server 2

Hostname

VLAN ID (0-4095)

VLAN Priority (0-7)

DHCP Timeout

DHCP Timeout in seconds

Select either DHCP IP Addressing or Static IP Addressing by marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in

Table 2-8 . If you select DHCP,

go to Step 3

.

Enter the Static IP address.

Enter the Subnet Mask address.

Enter the Default Gateway address.

Enter the DNS Server 1 address.

Enter the DNS Server 2 address.

This is the hostname provided to the DHCP server. This can be used in conjunction with a DNS server to address the device by host name instead of by IP address. Check your DHCP server and DNS server documentation for more information.

Enter the VLAN ID number.

Note: The device supports 802.11Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate.

Enter the VLAN priority number.

Enter the desired timeout duration (in seconds) that the device will wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.








24

2.3.5 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page ( Figure 2-11 ).

Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html

Figure 2-11. SIP Configuration Page


Operations Guide



25

2. On the SIP Configuration page, enter values for the parameters indicated in

Table 2-9

.

Web Page Item

Enable SIP Operation

Table 2-9. SIP Configuration Parameters

Description

Enables or disables SIP operation.

SIP Settings

Primary SIP Server [registration status]

Primary SIP User ID

Primary SIP Auth ID

Primary SIP Auth Password

Backup SIP Server 1

Backup SIP Server 2

Type the SIP server represented as either a numeric IP address in dotted decimal notation or the fully qualified host name (255 character limit [FQDN]).

Type the SIP User ID for the Primary SIP Server



(up to 64 alphanumeric characters).

Type the SIP Authenticate ID for the Primary SIP Server




Type the SIP Authenticate Password for the Primary SIP

Server (up to 64 alphanumeric characters).

• If all of the SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the Backup

SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP

Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP

Server 1 fails, the device will use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will switch back to this server.

Type the SIP User ID for the Backup SIP Server




Backup SIP User ID 1

Backup SIP User ID 2

Backup SIP Auth ID 1

Backup SIP Auth ID 2

Backup SIP Auth Password 1

Backup SIP Auth Password 2

Use Cisco SRST

Type the SIP Authenticate ID for the Backup SIP Server




Type the SIP Authenticate Password for the Backup SIP

Server (up to 64 alphanumeric characters).

Remote SIP Port

Local SIP Port

Outbound Proxy

Outbound Proxy Port

Register with a SIP Server

Re-registration Interval (in seconds)

When selected, the backup servers are handled according to Cisco SRST (Survivable Remote Site Telephony).

Type the Remote SIP Port number (default 5060)



(5 character limit [values from 1 to 65535]).

Type the Local SIP Port number (default 5060)



(5 character limit [values from 2000 to 65535]).

Type the Outbound Proxy as either a numeric IP address in dotted decimal notation or the fully qualified host name



(255 character limit [FQDN]).

Type the Outbound Proxy Port number (5 character limit



[values from 1 to 65535]).

Check this box to enable SIP Registration.

Type the SIP registration lease time (in seconds).




26

Disable rport Discovery

Table 2-9. SIP Configuration Parameters (continued)

Web Page Item

NAT ping (check box if PBX is not local)

Description

Check this box if the PBX server is remote and you are experiencing problems establishing calls with the PBX.

Check this box prevent the device from including the public

WAN IP address in the contact information that is sent to the remote SIP servers. This will generally only need to be enabled when using an SBC in conjunction with a remote

SIP server.

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire before a call is terminated.

Note: A value of 0 will disable this function.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This port number has to be an even number and defaults to 10500.

Dial Out Settings

Dial Out Extension

Extension ID

Type the dial out extension number (64 character limit).

Note: For information about dial-out extension strings and

DTMF tones, see Section 2.3.5.1, "Dial Out Extension

Strings and DTMF Tones (using rfc2833)" .

Type the desired Extension ID (64 character limit).





2.3.5.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the

SIP Configuration Page

, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

302

302,2

Extension String

302,25,,,4,,1

Table 2-10. Examples of Dial-Out Extension Strings

Resulting Action

Dial out extension 302 and establish a call

Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2'


DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Operations Guide

Note The maximum number of total characters in the dial-out field is 64.




27

2.3.5.2 Point-to-Point Configuration

When the board is set to not register with a SIP server (see

Figure 2-12

), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point

Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-12. SIP Configuration Page Set to Point-to-Point Mode

Operations Guide

10.0.1.40

Intercom is set to NOT register with a SIP server




28

2.3.5.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

302

302,2

Extension String

302,25,,,4,,1

Table 2-11. Examples of Dial-Out Extension Strings

Resulting Action

Dial out extension 302 and establish a call


DTMF tone '2'


DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The maximum number of total characters in the dial-out field is 25.




29

2.3.6 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.

There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Call Button board and will be activated when the Call Button is removed from the case.

For each sensor there are four actions the Call Button can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones.




30

1. Click Sensor Config to open the Sensor Configuration page (

Figure 2-13

).

Figure 2-13. Sensor Configuration Page




31

2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-12

.

Flash Button LED

Activate Relay

Play Audio Remotely

Dial Out Extension

Dial Out ID

Table 2-12. Sensor Configuration Parameters


Door Sensor Settings

Door Sensor Normally Closed

Door Open Timeout (in seconds)

Select the inactive state of the door sensors.

Select the number of seconds that you want to pass before the door sensor is activated.

Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Check this box to activate the relay until the sensor is deactivated.

Check this box to call a preset extension and play a prerecorded audio file (once).

Enter the desired dial-out extension number.


Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED

Activate Relay

Play Audio Remotely

Dial Out Extension

Dial Out ID

Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Check this box to activate the relay until the sensor is deactivated.

Check this box to call a preset extension and play a prerecorded audio file (once).

Enter the desired dial-out extension number.


Use this button to test the Intrusion sensor.








32

2.3.7 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Call Button.

1. Click Audio Config to open the Audio Configuration page (

Figure 2-14 ).

Figure 2-14. Audio Configuration Page




33

2. On the Audio Configuration page, enter values for the parameters indicated in

Table 2-13 .

Table 2-13. Audio Configuration Parameters

Web Page Item

Audio Files

Description

Audio Message Specifies the audio file that will be played repeatedly for the extension

number that is configured in the Dial Out Settings

on the SIP

Configuration Page (24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered”




Door Ajar Corresponds to the message “Door Ajar” (24 character limit).

The Browse button will allow you to navigate to and select an audio file.

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.





34

2.3.7.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See

Figure 2-15

through

Figure 2-17 .

Figure 2-15. Audacity 1

Figure 2-16. Audacity 2


When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-17. WAV (Microsoft) signed 16 bit PCM



35

WAV (Microsoft) signed 16 bit PCM




36

2.3.8 Configure the Event Parameters

1. Click the Event Config button to open the Event Configuration page (

Figure 2-18

). The Event

Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board.

Figure 2-18. Event Configuration Page




37

2. On the Event Configuration page, enter values for the parameters indicated in

Table 2-14 .

Web Page Item

Enable Event Generation

Remote Event Server

Remote Event Server IP

Table 2-14. Event Configuration

Description

When selected, Event Generation is enabled.

Remote Event Server Port

Remote Event Server URL

Type the Remote Event Server IP address.



(64 character limit)

Type the Remote Event Server port number.



(8 character limit)

Type the Remote Event Server URL.



(127 character limit)

Events

Enable Button Events

Enable Call Active Events

Enable Call Terminated Events

Enable Relay Activated Events

Enable Relay Deactivated Events

Enable Power On Events

Enable Sensor Events

Enable Security Events

Enable 60 Second Heartbeat Events

When selected, Button Events are enabled.

When selected, Call Active Events are enabled.

When selected, Call Terminated Events are enabled.

When selected, Relay Activated Events are enabled.

When selected, Relay Deactivated Events are enabled.

When selected, Power On Events are enabled.

When selected, Sensor Events are enabled.

When selected, Security Events are enabled.

When selected, 60 Second Heartbeat Events are enabled.



Click on the Test Event button to test an event.






38

2.3.8.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1

Host: 10.0.3.79

User-Agent: CyberData/1.0.0

Content-Length: 197

Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>

<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>

<event>POWERON</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 199




<event>HEARTBEAT</event>

</cyberdata>

Operations Guide


Host: 10.0.3.79


Content-Length: 196




<event>BUTTON</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 201




<event>CALL_ACTIVE</event>

</cyberdata>





39

Host: 10.0.3.79


Content-Length: 205




<event>CALL_TERMINATED</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 197




<event>RINGING</event>

</cyberdata>

Operations Guide


Host: 10.0.3.79


Content-Length: 234




<event>MULTICAST_START</event>

<index>8</index>

</cyberdata>


Host: 10.0.3.79


Content-Length: 233




<event>MULTICAST_STOP</event>

<index>8</index>

</cyberdata>


Host: 10.0.3.79


Content-Length: 234




<event>RELAY_ACTIVATED</event>

</cyberdata>





40

Host: 10.0.3.79


Content-Length: 234




<event>RELAY_DEACTIVATED</event>

</cyberdata>


Host: 10.0.3.79


Content-Length: 234




<event>NIGHTRINGING</event>

</cyberdata>




41

2.3.9 Configure the Autoprovisioning Parameters

Autoprovisioning can be used to configure your device automatically on boot, after a periodic delay, after sitting idle for a period of time, or at a specified time.

The autoprovisioning file contains the board configuration in xml format. Autoprovisioned values in this file will override values stored in on-board memory.

The autoprovisioning file can be hosted with a tftp or a web server and by default is named according to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning filename can also be specified.

The device does not have a real time clock but can sync with a network time server on boot.

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.



See Figure 2-19 .

Figure 2-19. Autoprovisioning Configuration Page




42

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in

Table 2-15

Table 2-15. Autoprovisioning Configuration Parameters

Web Page Item

Autoprovisioning

Description

Enable Autoprovisioning

Get Autoprovisioning from DHCP

Download Protocol

See Section 2.3.9.1, "Autoprovisioning"

.

See Section 2.3.9.1, "Autoprovisioning"

.

Allows you to select whether the autoprovisioning file is acquired via TFTP or HTTP.

Autoprovisioning Server (IP Address) See Section 2.3.9.1, "Autoprovisioning"


Autoprovisioning Filename

Autoprovisioning autoupdate



(in minutes)

Type the desired name for the autoprovisioning file.

Type the desired time (in minutes) that you want the

Autoprovisioning feature to update (6 character limit).

Autoprovision at time (HHMMSS) Type the desired time of day that you want the Autoprovisioning feature to update (must be 6 characters).

Autoprovision when idle



(in minutes > 10)

Type the desired time (in minutes greater than 10) that you want the Autoprovisioning feature to update after a certain amount of idle time (6 character limit).

Press the Get Autoprovisioning Template button to create an autoprovisioning file for this unit. See

Section 2.3.9.2, "Get

Autoprovisioning Template Button"

Clock

NTP Server

Posix Timezone String

Allows you to select the NTP server (64 character limit).

See Section 2.3.9.3, "Time Zone Strings"




Set Time with External NTP Server on boot

When selected, the time is set with an external NTP server when the device restarts.

Periodically update with time server When selected, the time is periodically updated with a time server.

Time update period (in hours) Allows you to select the time updated period (in hours)




Allows you to set the time from the NTP server.

Current Time

Current Time (UTC) in 24 hour format

(HHMMSS)

Allows you to input the current time in the 24 hour format.



(6 character limit)

Click on this button to set the clock after entering the current time.

Click on the Save button to save your configuration settings.



Operations Guide





43

2.3.9.1 Autoprovisioning

Autoprovisioning

File

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?>

<specific>

<MiscSettings>

<DeviceName>auto Call Button</DeviceName>

</MiscSettings>

</specific>

Get

Autoprovisioning from DHCP

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf

#

# Configuration file for ISC dhcpd (see 'man dhcpd.conf')

# ddns-update-style ad-hoc; option option-150 code 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 {

max-lease-time 120;

default-lease-time 120;

option routers 10.0.0.1;

option subnet-mask 255.0.0.0;

option domain-name "voiplab";

option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}




44

Autoprovisioning

Server (IP Address)

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

Autoprovisioning

Autoupdate

When the device is set to autoprovision either after a period of time, or when idle, or at a time of day, the device will do the following:

• Re-download the autoprovisioning file.

• Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset.

• After rebooting, the board will configure itself according to this new file.

Autoprovisioned



An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes,

Firmware Upgrades and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v10.0.1</FirmwareVersion>

<FirmwareFile>1001-callbutton-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

Autoprovisioned



Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.




45

2.3.9.2 Get Autoprovisioning Template Button

The Get Autoprovisioning Template button allows the user to generate, download, edit, and then store an autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Get Autoprovisioning Template button.

2. You will see a window prompting you to save a configuration file (.config) to a location on your computer (

Figure 2-20 ). The configuration file is the basis for the default configuration settings

for your unit).

3. Choose a location to save the configuration file and click on OK. See

Figure 2-20

.

Figure 2-20. Configuration File

4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit.

5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices.




46

2.3.9.3 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings

time for different time zones. Table 2-16

shows some common strings.

Table 2-16. Common Time Zone Strings

Time Zone

US Pacific time

US Mountain time

US Eastern Time

Phoenix Arizona a

US Central Time a.Phoenix, Arizona does not use daylight savings time.

Time Zone String

PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

MST7

CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Table 2-17 shows a breakdown of the parts that constitute the following time zone string:

• CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Table 2-17. Time Zone String Parts

Meaning Time Zone String

Part

CST6CDT

CST

6

CDT

M3.2.0/2:00:00

M3

.2

.0

/2:00:00

M11.1.0/2:00:00

M11

.1

.0

/2:00:00

The time zone offset from GMT and three character identifiers for the time zone.

Central Standard Time

The (hour) offset from GMT/UTC

Central Daylight Time

The date and time when daylight savings begins.

The third month (March)

The 2nd occurrence of the day (next item) in the month

Sunday

Time of day to change

The date and time when daylight savings ends.

The eleventh month (November)

The 1st occurrence of the day (next item) in the month

Sunday

Time of day to change




47

Time Zone String

Examples

Table 2-18 has some more examples of time zone strings.

Table 2-18. Time Zone String Examples

Time Zone

Tokyo a

Berlin b

Time Zone String

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00 a.Tokyo does not use daylight savings time.

b.For Berlin, daylight savings time starts on the last Sunday in March at

01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.

Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank.

Figure 2-21. Three or Four Character Time Zone Identifier

PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Three or four character time zone identifier at the beginning of the time zone string.

The identifier can be any three or four letter or number combination chosen by the user.

You can also use the following URL when a certain time zone applies daylight savings time: http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Table 2-19 has information about the GMT time in various time zones.

Time Zone

GMT-12

GMT-11

GMT-10

GMT-9

GMT-8

GMT-7

GMT-6

GMT-5

GMT-4

GMT-3

GMT-2

GMT-1

GMT

Table 2-19. World GMT Table

City or Area Zone Crosses

Eniwetok

Samoa

Hawaii

Alaska

PST, Pacific US

MST, Mountain US

CST, Central US

EST, Eastern US

Atlantic, Canada

Brazilia, Buenos Aries

Mid-Atlantic

Cape Verdes

Greenwich Mean Time, Dublin


Time Zone

GMT+1

GMT+2

GMT+3

GMT+4

GMT+5

GMT+6

GMT+7

GMT+8

GMT+9

GMT+10

GMT+11

GMT+12

Table 2-19. World GMT Table (continued)

City or Area Zone Crosses

Berlin, Rome

Israel, Cairo

Moscow, Kuwait

Abu Dhabi, Muscat

Islamabad, Karachi

Almaty, Dhaka

Bangkok, Jakarta

Hong Kong, Beijing

Tokyo, Osaka

Sydney, Melbourne, Guam

Magadan, Soloman Is.

Fiji, Wellington, Auckland



48




49

2.4 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: Devices with a serial number that begins with 0871xxxxx can only run firmware versions 10.0.0 or later.

GENERAL ALERT

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the SIP Call Button Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/callbutton/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in

Section 2.3.2, "Log in to the Configuration

Home Page" .

4. Click the Update Firmware button to open the Upgrade Firmware page. See

Figure 2-22

.

Figure 2-22. Upgrade Firmware Page

Operations Guide

5. Select Browse, and then navigate to the location of the Intercom firmware file.




50

6. Click Submit.

Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading

Firmware countdown page appears, indicating that the firmware is being written to flash.

The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Table 2-20 shows the web page items on the Upgrade Firmware page.

Table 2-20. Firmware Upgrade Parameters


File Upload

Firmware Version Shows the current firmware version.

Use the Browse button to navigate to the location of the

Call Button firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.




51

2.4.1 Reboot the Intercom

To reboot a Intercom:

1. Log in to the Home Page as instructed in Section 2.3.2, "Log in to the Configuration Home

Page" .

2. Click the Reboot button ( Figure 2-23 ). A normal restart will occur.

Figure 2-23. Reboot Button

Operations Guide

Reboot button




52

2.5 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.

The examples in

Table 2-21 use the free unix utility, wget commands. However, any program that

can send HTTP POST commands to the device should work.

2.5.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to work).

Table 2-21. Command Interface Post Commands

Device Action HTTP Post Command a

Trigger relay (for configured delay)

Place call to extension (example: extension 130)

Terminate active call

Force reboot

Trigger the Door Sensor Test (Sensor Config page)

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data

"test_relay=yes" wget --user admin --password admin --auth-no-challenge --quiet -


"call=130" wget --user admin --password admin --auth-no-challenge --quiet -


"terminate=yes" wget --user admin --password admin --auth-no-challenge --quiet -


"reboot=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data

"doortest=yes" wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data

"intrusiontest=yes" a.Type and enter all of each http POST command on one line.


Appendix A: Mounting the SIP Call Button

A.1 Important Safety Instructions

Warning

Electrical Hazard: The device enclosure is not rated for any AC voltages.

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning


GENERAL ALERT

1

Operations Guide 930801B CyberData Corporation

Mount the SIP Call Button

2

A.2 Mount the SIP Call Button

Before you mount the SIP Call Button, make sure that you have received all the parts for each SIP

Call Button. Refer to

Table A-1

.

Quantity

4

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Part Name

#6 x 1.25 inches Sheet Metal Screw

Illustration

4 #6 Ribbed Plastic Anchor

Quantity

4

Table A-2. Gang Box Mounting Components

Illustration Part Name

#6-32 x 0.625-inch

Flat-Head Machine Screw.



3

After the SIP Call Button is assembled, plug the Ethernet cable into the SIP Call Button Assembly

(see Figure A-1 ).

Section 2.2.4, "Network Connectivity and Data Rate"

explains how the Link and Status LEDs work.

Figure A-1. Network Connector Prior to Installation

Activity

Link

Ethernet



4

Figure A-3

shows the wall mounting options for the SIP Call Button.

Note Be sure to connect the SIP Call Button to the Earth Ground.

Figure A-2. Wall Mounting Options

Pre Drill Holes

(4 Places) on Wall

Backplate

Pick One of Four Mounting Hole for Ground Wire Connection

Cable

Slots

Closed

Wall

Cutout

Cable

Entry

Slot

121001A

Screw

Accessory Kit

Network Cable &

Ground Wire

(Not Provided)

Mounting

Screw (3x)


Figure A-3

shows the gang box mounting options for the SIP Call Button.

Note Be sure to connect the SIP Call Button to the Earth Ground.

Figure A-3. Mounting Options


5

Cable

Entry

Slots

Cable

Slots

Closed

Backplate

Wall Cutout

Wall Cutout

Backplate accept

Single Gang Box or Two Gang Box

Network Cable & Ground Wire

(Not Provided)

Mounting

Screw (3x)

121002B

Screw

Accessory Kit

Single Gang Box use two

Two Gang Box use Four

Pick One of Two or Four

Available Mounting Hole for Ground Wire Connection



6

Figure A-4

shows the maximum recommended wall cutout dimensions for mounting the SIP Call

Button.

Figure A-4. Maximum Recommended Wall Cutout Dimensions

0.38 [9.5]

ø0.19 [ø4.8]

(4 Places)

0.50 [12.8]

2.65 [67.3]

3.40 [86.4]

DIMENSIONS ARE IN INCHES [MILLIMETER]


Appendix B: Troubleshooting/Technical

Support

B.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the SIP Call Button product page at: http://www.cyberdata.net/products/voip/digitalanalog/callbutton/faqs.html

Select the support page for your product to see a list of frequently asked questions for the

CyberData product:

B.2 Documentation

The documentation for this product is released in an English language version only.



You can download PDF copies of CyberData product documentation from the



SIP Call Button product page at: http://www.cyberdata.net/products/voip/digitalanalog/callbutton/docs.html

7


Contact Information

8

B.3 Contact Information

Contact CyberData Corporation



3 Justin Court



Monterey, CA 93940 USA

 www.CyberData.net



Phone: 800-CYBERDATA (800-292-3732)



Fax: 831-373-4193

Sales

Technical



Support

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.php

Phone: (831) 373-2601, Ext. 333




Returned

Materials

Authorization

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136




When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:




3 Justin Court



Monterey, CA 93940



Attention: RMA "your RMA number"

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html


Warranty

9

B.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are Within Warranty period but are damaged by improper installation, modification, or abuse are deemed Out of Warranty and will be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase date is longer than two years or when the device has been damaged due to human error during installation, modification, or abuse. A replacement unit will be offered at full cost if the device cannot be repaired.

End of Life Devices are included under this policy. End of Life devices are devices that are no longer produced or sold. Technical support is still available for these devices. However, no firmware revisions or updates will be provided. If an End of Life device cannot be repaired, the replacement offered may be the current version of the device.

Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if

CyberData is informed in advance of the possibility of such damages.

B.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to

CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:


3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

B.4.2 Warranty & RMA Returns Outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.


Warranty

10

B.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html

B.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

For End Users, please contact the company that you purchased your equipment from for their return policy.

B.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA

Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html


Index

Numerics

100 Mbps indicator light

12

A

AC voltages

2

AC voltages, intercom enclosure is not rated

8

,

1

act light

12

activate relay (door sensor)

31

activate relay (intrusion sensor)

31

address, configuration login

17

announcing a speaker’s IP address

13

audio configuration

32

audio configuration page

32

audio encodings

3

audio files, user-created

34

Autoprovision at time (HHMMSS)

42

autoprovision at time (HHMMSS)

42

autoprovision when idle (in minutes > 10)

42

autoprovisioning

42

,

43

autoprovisioned audio files

44

autoprovisioned firmware upgrades

44

autoprovisioning autoupdate

44

autoprovisioning from DHCP

43

autoprovisioning server (IP address)

44

get autoprovisioning template button

42

autoprovisioning autoupdate (in minutes)

42

autoprovisioning configuration

41

,

42

autoprovisioning filename

42

autoprovisioning server (IP Address)

42

auxiliary relay

8

auxiliary relay wiring diagram

9

B backup SIP server 1

25

backup SIP server 2

25

backup SIP servers, SIP server backups

25

C call button

12

LED

14

call button configuration default IP settings

15

call button LED

14

Operations Guide changing the web access password

20

Cisco SRST

25

command interface

52

commands

52

configurable parameters

19

,

21

,

23

,

25

,

50

configuration

19

audio

32

default IP settings

15

door sensor

29

intrusion sensor

29

network

22

SIP

24

using Web interface

15

configuration home page

17

configuration page configurable parameters

19

,

21

,

23

,

25

,

50

contact information

8

contact information for CyberData

8

CyberData contact information

8

930801C

D default device settings

11

gateway

15

IP address

15

subnet mask

15

username and password

15

web login username and password

17

default device settings

13

default gateway

15

,

23

default IP settings

15

default login address

17

device configuration

20

device configuration parameters

42

the device configuration page

41

device configuration page

20

device configuration parameters

21

device configuration password changing for web configuration access

20

DHCP Client

3

DHCP IP addressing

23

dial out extension (door sensor)

31

dial out extension (intrusion sensor)

31

dial out extension strings

26

dial-out extension strings

28

dimensions

4

,

5

discovery utility program

17

DNS server

23

door sensor

29

,

31

,

33

activate relay

31


11

dial out extension

31

door open timeout

31

door sensor normally closed

31

flash button LED

31

download protocol, HTTP or TFTP

42

DTMF tones

26

,

28

DTMF tones (using rfc2833)

26

dual speeds

12

E earth ground

4

,

5

ethernet cable

3

expiration time for SIP server lease

25

export configuration button

19

export settings

19

F factory default settings

13

how to set

13

firmware where to get the latest firmware

49

flash button LED (door sensor)

31

flash button LED (intrusion sensor)

31

G gang box mounting

4

,

5

get autoprovisioning from DHCP

42

get autoprovisioning template

42

get autoprovisioning template button

42

GMT table

47

GMT time

47

green link light

12

H home page

17

http POST command

52

http web-based configuration

3

I identifier names (PST, EDT, IST, MUT)

47

identifying your product

1

illustration of device mounting process

2

Operations Guide 930801C import configuration button

19

import settings

19

import/export settings

19

importing and exporting the device’s configuration

19

installation, typical device system

2

intrusion sensor

29

,

31

activate relay

31

dial out extension

31

flash button LED

31

IP address

15

,

23

IP addressing

23

default

IP addressing setting

15

L lease, SIP server expiration time

25

link LED

3

link light

12

local SIP port

25

log in address

17

M mounting the device

2

N navigation (web page)

16

navigation table

16

network configuration

22

network rate

4

Network Setup

22

Nightringer

45

,

49

NTP server

42

O orange link light

12

P packet time

3

part number

4

parts list

6

password for SIP server login

25


12

login

17

restoring the default

15

play audio remotely

31

point-to-point configuration

27

port local SIP

25

remote SIP

25

posix timezone string timezone string

42

POST command

52

power requirement

4

product configuring

15

mounting

2

parts list

6

product features

3

product overview product features

3

product specifications

4

supported protocols

3

supported SIP servers

4

typical system installation

2

product specifications

4

protocols supported

3

R reboot

50

,

51

remote SIP port

25

Reset Test Function Management (RTFM) switch

13

resetting the IP address to the default

1

,

7

restoring factory default settings

13

,

11

restoring the factory default settings

13

return and restocking policy

10

RMA returned materials authorization

8

RMA status

8

rport discovery setting, disabling

26

RTFM switch

13

RTP/AVP

3

S sales

8

sensor setup page

30

sensor setup parameters

29

sensors

31

server address, SIP

25

service

8

set the time from the NTP server

42

set time with external NTP server on boot

42

setting up the device

7

settings, default

13

Operations Guide 930801C

SIP enable SIP operation

25

local SIP port

25

user ID

25

SIP (session initiation protocol)

3

SIP configuration

24

SIP Server

25

SIP configuration parameters outbound proxy

25

registration and expiration, SIP server lease

25

user ID, SIP

25

SIP registration

25

SIP remote SIP port

25

SIP server

25

password for login

25

SIP servers supported

4

user ID for login

25

SIP settings

26

Spare in the Air Policy

10

SRST

25

static IP addressing

23

status LED

3

subnet mask

15

,

23

supported protocols

3

T tech support

8

technical support, contact information

8

time zone string examples

47

U user ID for SIP server login

25

username changing for web configuration access

20

default for web configuration access

17

restoring the default

15

V

VLAN ID

23

VLAN Priority

23

VLAN tagging support

23

VLAN tags

23


13

W warranty

9

warranty & RMA returns outside of the United States

9

warranty & RMA returns within the United States

9

warranty and RMA returns page

10

warranty policy at CyberData

9

web access password

15

web access username

15

web configuration log in address

17

web page navigation

16

web page navigation

16

web-based configuration

15

weight

4

wget, free unix utility

52

Y yellow act light

12

yellow link light

12

14


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