User manual | All in One, Times TwO.

VX 820 DUET
All in One, Times Two.
Processor
400 MHz ARM11 32-bit RISC processor
VeriFone’s VX 820 DUET is the perfect combination – a stylish
PIN pad along with a functional base to create a feature-rich
countertop device. Together, merchants and consumers
get everything they need in one device –
on the advanced VX Evolution platform.
Memory
160 MB (128 MB of Flash, 32 MB of SDRAM) standard,
can exceed up to 500 MB
Dual Design, Double the Ease of Use
Magnetic Card Reader
Triple track (tracks 1, 2, 3), high coercivity,
bi-directional
•D
ual-purpose design combines a countertop payment device
with an ergonomic, programmable PIN pad
•L
arge, bright, blue backlit keypad is exceptionally user-friendly
for both merchants and consumers
•F
its a large, crystal-clear, 3.5”, color, touch display and intuitive
card handling capabilities into a sleek device
• Base has compact footprint that securely cradles the PIN pad
•B
uilt on the proven Verix platform with more than eleven million
devices sold and backward compatible with existing
applications for the VX 810 DUET to protect your investment
Expanded Capabilities within Easy Reach
•A
vailable with VeriFone’s NFC software technology enabling full
flexibility to manage multiple NFC mobile wallets, apps and
programs. All apps are fully insulated and firewalled from each
other and existing payment apps, ensuring complete security
on payment transactions while adding wallets, value-add offers,
coupons and loyalty support
• Increased processing speeds, from the 400 MHz ARM 11
processor, plus 160 MB of memory provide for an unbeatable
range of applications
•A
ccepts all forms of payment – from credit and PIN-based debit
to EMV smart card transactions
Raising the Bar on Security and Reliability
• Built with durable components such as a smart card reader that
takes 500,000 insertions and a keypad that withstands more
than one million key presses
• VeriShield Total Protect eliminates usable data from merchant
applications and networks by encrypting it from end to end
Display
240x320 pixel color TFT (QVGA) supports
up to 26 lines x 26 characters
8 soft-function keys
4 screen-addressable keys via touch screen
Primary Smart Card
ISO 7816, 1.8V, 3V, 5V; synchronous and
asynchronous cards; EMV Approved
SAM Card Reader
3 Security Access Modules (SAMs)
Keypad
3x4 numeric keypad, plus screen-addressable keys
can be simulated on touch screen
Peripheral Ports
USB host and RS-232 to support peripheral devices
Telco and Ethernet ports to support communications
Printer
Integrated thermal printer with graphics capabilities,
18 lines per second, 24 or 32 columns, standard
paper roll 58 mm (2.25 in.) x 25M, single ply
Modem
Standard 56 kbps modem Bell 103/212a, CCITT V.21/
V.22/V.22bis/V.32/V.32bis (300/1200/2400/9600/
14400/33.6/56 and HC FastConnect for 1200bps)
Protocols
Application selects between asynchronous protocols
(Visa 1, Visa 2 and others) and synchronous
protocols (including ISO 8583/SDLC)
Security
3DES encryption, Master/Session and DUKPT
key management; VeriShield file authentication;
PCI PTS 3.0 approved
Physical
Length: 178mm (7.01in.); Width: 98mm (3.86in.);
Height: 109mm (4.3in.); Weight: terminal, 735g
(1.62lbs.)
Full shipping, 1800g (3.96lbs.)
Environmental
0° to 50° C (32° to 122° F) operating temperature;
5% to 90% relative humidity, non-condensing
Voltage
AC input 100 – 240 VAC, 50/60 Hz;
DC output 8.6 – 9.4 VDC, 4.0 Amp
Contactless Applications
MasterCard PayPass M/Chip | MasterCard PayPass
MagStripe | Visa payWave MSD | Visa payWave
qVSDC | Discover Zip | American Express
ExpressPay | Pass-through access to ISO 14443-4
| and MiFare cards, for direct host | terminal-based
application access | Secure SoftSAM protects |
contactless keys | Hardware SAM optional
http://vx-evolution.verifone.com/
© 2012 VeriFone, Inc. All rights reserved. VeriFone, the VeriFone logo, VX 810 DUET, VX 820 DUET and VeriShield Total Protect are either trademarks or registered trademarks
of VeriFone in the United States and/or other countries. All other trademarks or brand names are the properties of their respective holders. All features and specifications are
subject to change without notice. Reproduction or posting of this document without prior VeriFone approval is prohibited. 4/12 45786 Rev E FS

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