Introducing our Self Service Solutions for ticketing
INTRODUCING OUR SELF SERVICE SOLUTIONS FOR TICKETING SELF SERVICE TICKETING SOLUTIONS TICKET RESERVATION, PURCHASE & DELIVERY, FOR SEVERAL TICKETING MARKETS Public transportation Cinemas & theaters Stadiums & sports venues Parking lots & camping areas Theme parks, museums & places of touristic interest BUILD A UNIQUE & POWERFUL SELF SERVICE TICKETING SOLUTION WITH Ticket Vending Machines Software Total Care Platform a reliable solution, battle tested and ready to run Services SOLUTION HIGHLIGHTS Ticket Vending Machines ➜ Ticket Vending Machines - Built with state of the art peripherals, as well as Software ➜ Ticket Apps - Powerful Applications, for different ticketing needs, ensuring Total Care Platform high security & anti-vandalism standards, our kiosks are designed to attract users and offer a unique customer experience seamless operation of a Ticket Vending Machine. All applications interact with the end-user through a smart interface, take advantage of the various available identification and payment methods, while supporting all the necessary back office operations ➜ Total Care - The ultimate software platform for remote monitoring & management of your installed Self Service terminals. Services ➜ Customization & integration services - We'll make sure to fine-tune, integrate and finalize the solution, based on your existing infrastructure Production Model Ticket Vending Machine Software Total Care Platform OTT CASHLESS SERIES INCLUDING* LCD color secure touch monitor Ticket Delivery Point Infrastructure for EMV equipment or Hybrid Card Reader with Numpad Barcode scanner Services Designed to provide a solution for ticket purchase and delivery, using card payments. ➜Ticket Delivery ➜Direct Thermal Printer (DT models) ➜Thermal Transfer Printer (TT models) ➜Ticket stacker or roll holder ➜Infrastructure to accept any EMV compatible equipment or alternatively Hybrid Card Reader with Numpad ➜15” LCD color secure touch monitor ➜Safe lock ➜Industrial PC ➜RFID/NFC reader ➜2D Barcode scanner ➜Presence Sensor ➜Speakers ➜Door switches ➜Ticket Escrow *Configuration may differ according to model Prototype Model Ticket Vending Machine Software Total Care Platform Services OTT COMPACT SERIES INCLUDING* LCD color secure touch monitor Coin Acceptor Infrastructure for EMV equipment or Hybrid Card Reader with Numpad Banknote acceptor Ticket /Change Delivery Point Designed to provide a compact solution for ticket purchase and delivery, supporting cash and cashless payments ➜Ticket Delivery ➜Direct Thermal Printer (DT models) ➜Thermal Transfer Printer (TT models) ➜Ticket stacker or roll holder ➜Banknote Acceptor & Cashbox ➜Coin in & out recycling subsystem with cash box ➜Banknote dispenser ➜Infrastructure to accept any EMV compatible equipment or alternatively Hybrid Card Reader with Numpad ➜15” TFT LCD color wide secure touch monitor ➜Safe lock ΕΝ1300 CLASS A ➜Industrial PC ➜RFID/NFC reader ➜UPS ➜2D Barcode scanner ➜Temperature sensor ➜Speakers ➜Door switches ➜Grounding anchors *Configuration may differ according to model Prototype Model Ticket Vending Machine Software Total Care Platform Services LCD color secure touch monitor Coin Acceptor Infrastructure for EMV compatible equipment or Hybrid Card Reader with Numpad NFC/RFID reader Barcode scanner Banknote acceptor Ticket & Change Delivery Designed to provide a total solution for ticket purchase and delivery, supporting cash and cashless payments, with the ability to have two separate ticket printers of the same or different technology! OTT PLUS SERIES INCLUDING* ➜Ticket Delivery (can be combined) ➜Direct Thermal Printer (DT models) ➜Thermal Transfer Printer (TT models) ➜Ticket stacker or roll holder ➜Banknote Acceptor & Cashbox ➜Coin in & out recycling subsystem with cash box ➜Banknote dispenser ➜Infrastructure to accept any EMV compatible equipment or alternatively Hybrid Card Reader with Numpad ➜15” TFT LCD color wide secure touch monitor ➜Safe lock ΕΝ1300 CLASS A ➜Industrial PC ➜NFC/RFID reader ➜UPS ➜2D Barcode scanner ➜Illuminated ticket delivery point ➜8” Service monitor ➜Presence Sensor ➜Speakers ➜Door switches *Configuration may differ according to model TAILORED BUSINESS APPLICATION FUNCTIONALITY FOR THE SELF SERVICE CUSTOMER Easy to use, user-friendly, full-color, interactive UI environment, with optimum screen flows: Ticket Vending Machines User or Transaction Identification ➜ ➜ ➜ ➜ RFID/NFC Personalized or ID cards Barcode reading ID Typing Software Ticket Reservation ➜ Communication between the kiosk and the CRS platform Total Care Platform Payment Handling ➜ ➜ ➜ ➜ Infrastructure to accept any EMV compatible equipment Cash In* (Banknotes and/or coins) Returns Change in coins & banknotes** Barcode Coupons Ticket Delivery ➜ Plain paper tickets (Roll or Fanfold, Direct Thermal or Thermal Transfer) ➜ With magnetic stripe ➜ With embedded RFID tag *depending on model ** optional Services Ticket Vending Machines Software Total Care Platform Services TAILORED BUSINESS APPLICATION FUNCTIONALITY PER USER Kiosk Manager ➜ Password protected, barcode* or RFID card controlled authentication ➜ Cash Balance Procedures • Number of Transactions per Transaction type • Balance of inserted / dispensed cash ➜ List of suspect transactions ➜ Cash Replenishment Procedures* • Initial and Current status of Banknotes and coins per denomination* • Empty and reset Coin Hoppers with a single command* ➜ Quick Reports (per date, per balance sheet) ➜ System Tools & Diagnostics (e.g. Shutdown, Restart, System Health Self Check, Error Diagnostics & Easy Troubleshooting) *depending on model ** optional Repair & Maintenance Technician ➜Password protected, barcode** or RFID card controlled authentication ➜Enhanced System Tools & Diagnostics (e.g. Embedded Device Testers) Ticket Vending Machines Software TOTAL CARE REMOTE MONITORING & MANAGEMENT PLATFORM Remotely monitor, control and manage any size of ticketing kiosk network Maximize operational availability & reduce cost and response time ➜ Collects real time status information for all connected terminals, servers, connected Total Care Platform ➜ ➜ ➜ ➜ ➜ Services ➜ ➜ hosts Provides online cash-in/out status and consumables availability Forecasts cash outage and replenishment needs Enables remote investigation of issues and troubleshooting Automatically sends alerts through text messages or emails when critical events occur Distributes and applies software updates automatically, over the network Provides availability statistics, SLA compliance metrics and business performance reporting for the entire kiosks network Accessible from anywhere using any browser Ticket Vending Machines Software TAILORED BUSINESS APPLICATION RELATED SERVICES Application Customization Tailoring the application to your needs Unixfor Contribution Partner’s Contribution ➜ Deep & proven business know-how ➜ Confirm functionality specifications, flows & ➜ Application customization according to customer specs ➜ Integration services ➜ Extensive documentation Total Care Platform ➜ Define a UAT plan Partner Training Sessions Act as a single point of contact with the customer Services ➜ 1st & 2nd Level Support ➜ Kiosk Configuration ➜ End-User App ➜ Kiosk Installation localization requirements ➜ Define acceptance criteria with the customer ➜ Assist with localization services ➜ Coordinate services from third-party suppliers & providers ➜ Perform UATs Ticket Vending Machines Software Total Care Platform Services COMPETITIVE ADVANTAGES Our solutions for Ticketing Providers… Brought to you from a company… ➜ Are "Battle tested“, already installed at locations “on site” and “off site” ➜With deep expertise in Self Service Ticketing ➜ Include a full range of different kiosk models in order to meet any customer requirement or compliance regulation ➜ Offer many field upgradable features ➜ Offer extreme quality at very competitive prices ➜Acting as “one stop shop”, designing & manufacturing payment kiosks, developing application software and offering consulting services ➜Able to accommodate small quantity orders with cost effective pricing ➜Open to customize application software according to specific project requirements Thank you! Any questions? Contact us!
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