Introducing our Self Service Solutions for ticketing

Introducing our Self Service Solutions for ticketing
INTRODUCING OUR
SELF SERVICE SOLUTIONS FOR
TICKETING
SELF SERVICE TICKETING SOLUTIONS
TICKET RESERVATION, PURCHASE & DELIVERY, FOR SEVERAL TICKETING MARKETS
Public transportation
Cinemas & theaters
Stadiums & sports venues
Parking lots & camping areas
Theme parks, museums &
places of touristic interest
BUILD A UNIQUE & POWERFUL SELF SERVICE
TICKETING SOLUTION WITH
Ticket Vending
Machines
Software
Total Care
Platform
a reliable solution, battle tested and ready to run
Services
SOLUTION HIGHLIGHTS
Ticket
Vending
Machines
➜ Ticket Vending Machines - Built with state of the art peripherals, as well as
Software
➜ Ticket Apps - Powerful Applications, for different ticketing needs, ensuring
Total Care
Platform
high security & anti-vandalism standards, our kiosks are designed to attract users
and offer a unique customer experience
seamless operation of a Ticket Vending Machine. All applications interact with the
end-user through a smart interface, take advantage of the various available
identification and payment methods, while supporting all the necessary back office
operations
➜ Total Care - The ultimate software platform for remote monitoring &
management of your installed Self Service terminals.
Services
➜ Customization & integration services - We'll make sure to fine-tune,
integrate and finalize the solution, based on your existing infrastructure
Production Model
Ticket
Vending
Machine
Software
Total
Care
Platform
OTT CASHLESS SERIES INCLUDING*
LCD color secure
touch monitor
Ticket Delivery
Point
Infrastructure for EMV
equipment or Hybrid
Card Reader with
Numpad
Barcode scanner
Services
Designed to provide a solution for ticket purchase and delivery,
using card payments.
➜Ticket Delivery
➜Direct Thermal Printer (DT models)
➜Thermal Transfer Printer (TT models)
➜Ticket stacker or roll holder
➜Infrastructure to accept any EMV compatible
equipment or alternatively Hybrid Card Reader
with Numpad
➜15” LCD color secure touch monitor
➜Safe lock
➜Industrial PC
➜RFID/NFC reader
➜2D Barcode scanner
➜Presence Sensor
➜Speakers
➜Door switches
➜Ticket Escrow
*Configuration may differ according to model
Prototype Model
Ticket
Vending
Machine
Software
Total
Care
Platform
Services
OTT COMPACT SERIES INCLUDING*
LCD color
secure touch
monitor
Coin Acceptor
Infrastructure for EMV
equipment or Hybrid Card
Reader with Numpad
Banknote acceptor
Ticket /Change
Delivery Point
Designed to provide a compact solution for ticket purchase and
delivery, supporting cash and cashless payments
➜Ticket Delivery
➜Direct Thermal Printer (DT models)
➜Thermal Transfer Printer (TT models)
➜Ticket stacker or roll holder
➜Banknote Acceptor & Cashbox
➜Coin in & out recycling subsystem with cash box
➜Banknote dispenser
➜Infrastructure to accept any EMV compatible
equipment or alternatively Hybrid Card Reader
with Numpad
➜15” TFT LCD color wide secure touch monitor
➜Safe lock ΕΝ1300 CLASS A
➜Industrial PC
➜RFID/NFC reader
➜UPS
➜2D Barcode scanner
➜Temperature sensor
➜Speakers
➜Door switches
➜Grounding anchors
*Configuration may differ according to model
Prototype Model
Ticket
Vending
Machine
Software
Total
Care
Platform
Services
LCD color
secure touch
monitor
Coin Acceptor
Infrastructure for EMV
compatible equipment or
Hybrid Card Reader with
Numpad
NFC/RFID
reader
Barcode scanner
Banknote acceptor
Ticket &
Change
Delivery
Designed to provide a total solution for ticket purchase and delivery,
supporting cash and cashless payments, with the ability to have two
separate ticket printers of the same or different technology!
OTT PLUS SERIES INCLUDING*
➜Ticket Delivery (can be combined)
➜Direct Thermal Printer (DT models)
➜Thermal Transfer Printer (TT models)
➜Ticket stacker or roll holder
➜Banknote Acceptor & Cashbox
➜Coin in & out recycling subsystem with cash box
➜Banknote dispenser
➜Infrastructure to accept any EMV compatible equipment
or alternatively Hybrid Card Reader with Numpad
➜15” TFT LCD color wide secure touch monitor
➜Safe lock ΕΝ1300 CLASS A
➜Industrial PC
➜NFC/RFID reader
➜UPS
➜2D Barcode scanner
➜Illuminated ticket delivery point
➜8” Service monitor
➜Presence Sensor
➜Speakers
➜Door switches
*Configuration may differ according to model
TAILORED BUSINESS APPLICATION
FUNCTIONALITY FOR THE SELF SERVICE CUSTOMER
Easy to use, user-friendly, full-color, interactive UI environment, with optimum
screen flows:
Ticket
Vending
Machines
User or Transaction Identification
➜
➜
➜
➜
RFID/NFC
Personalized or ID cards
Barcode reading
ID Typing
Software
Ticket Reservation
➜ Communication between the kiosk and the CRS platform
Total Care
Platform
Payment Handling
➜
➜
➜
➜
Infrastructure to accept any EMV compatible equipment
Cash In* (Banknotes and/or coins)
Returns Change in coins & banknotes**
Barcode Coupons
Ticket Delivery
➜ Plain paper tickets (Roll or Fanfold, Direct Thermal or Thermal Transfer)
➜ With magnetic stripe
➜ With embedded RFID tag
*depending on model
** optional
Services
Ticket
Vending
Machines
Software
Total Care
Platform
Services
TAILORED BUSINESS APPLICATION
FUNCTIONALITY PER USER
Kiosk Manager
➜ Password protected, barcode* or RFID card
controlled authentication
➜ Cash Balance Procedures
• Number of Transactions per Transaction
type
• Balance of inserted / dispensed cash
➜ List of suspect transactions
➜ Cash Replenishment Procedures*
• Initial and Current status of Banknotes
and coins per denomination*
• Empty and reset Coin Hoppers with a
single command*
➜ Quick Reports (per date, per balance sheet)
➜ System Tools & Diagnostics (e.g.
Shutdown, Restart, System Health Self
Check, Error Diagnostics & Easy
Troubleshooting)
*depending on model
** optional
Repair & Maintenance
Technician
➜Password protected, barcode** or RFID card
controlled authentication
➜Enhanced System Tools & Diagnostics (e.g.
Embedded Device Testers)
Ticket
Vending
Machines
Software
TOTAL CARE
REMOTE MONITORING & MANAGEMENT PLATFORM
Remotely monitor, control
and manage any size of
ticketing kiosk network
Maximize operational
availability & reduce cost
and response time
➜ Collects real time status information for all connected terminals, servers, connected
Total Care
Platform
➜
➜
➜
➜
➜
Services
➜
➜
hosts
Provides online cash-in/out status and consumables availability
Forecasts cash outage and replenishment needs
Enables remote investigation of issues and troubleshooting
Automatically sends alerts through text messages or emails when critical events
occur
Distributes and applies software updates automatically, over the network
Provides availability statistics, SLA compliance metrics and business performance
reporting for the entire kiosks network
Accessible from anywhere using any browser
Ticket
Vending
Machines
Software
TAILORED BUSINESS APPLICATION RELATED SERVICES
Application Customization
Tailoring the application to your needs
Unixfor Contribution
Partner’s Contribution
➜ Deep & proven business know-how
➜ Confirm functionality specifications, flows &
➜ Application customization according to
customer specs
➜ Integration services
➜ Extensive documentation
Total Care
Platform
➜ Define a UAT plan
Partner Training Sessions
Act as a single point of contact with the customer
Services
➜
1st & 2nd Level Support
➜
Kiosk Configuration
➜
End-User App
➜
Kiosk Installation
localization requirements
➜ Define acceptance criteria with the customer
➜ Assist with localization services
➜ Coordinate services from third-party
suppliers & providers
➜ Perform UATs
Ticket
Vending
Machines
Software
Total Care
Platform
Services
COMPETITIVE ADVANTAGES
Our solutions for Ticketing Providers…
Brought to you from a company…
➜ Are "Battle tested“, already
installed at locations “on site” and
“off site”
➜With deep expertise in Self Service
Ticketing
➜ Include a full range of different
kiosk models in order to meet
any customer requirement or
compliance regulation
➜ Offer many field upgradable
features
➜ Offer extreme quality at very
competitive prices
➜Acting as “one stop shop”, designing &
manufacturing payment kiosks,
developing application software and
offering consulting services
➜Able to accommodate small quantity
orders with cost effective pricing
➜Open to customize application
software according to specific project
requirements
Thank you!
Any questions?
Contact us!
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