WANHAO DUPLICATOR 6

WANHAO DUPLICATOR 6
WANHAO DUPLICATOR 6
User manual
Table of Contents
A.
B.
Welcome to WANHAO D6
A1. The wanhao experience
A2. Specifications of the WANHAO D6
Get started and unpack your WANHAO D6
B1. Unboxing your WANHAO D6
B2. What’s in the box
B3. WANHAO D6 at a Glance
C.
Installing parts on your WANHAO D6
C1. Installing power supply
C2. Installing filament: spool holder and guide
C3. Switch on/off the WANHAO D6
D. First use of your WANHAO D6
D1. First time startup
D2. Leveling the build plate
D3. Loading filament material
D4. Make your first 3D print
D5. 3D Printing and print removal
4
5
6
7
8
12
13
14
15
16
17
18
19
20
22
24
25
E.
Make a print file with Cura software
E1. Downloading and installing Cura
E2. Cura software interface
E3. From YouMagine.com to load file in Cura
E4. Preparing a 3D model
E5. From SD-card to print your file
26
27
28
30
31
32
F.
Maintenance for your WANHAO D6
F1. In General
F2.
F3. Change filament and material feeder
F4. Lubricating the axes
33
34
35
36
37
G. Troubleshooting and support for the WANHAO D6
G1. Simple Troubleshooting tips
G2. Contact support
G3. Terminology
G4. Safety and Compliance
38
39
41
42
43
Repair and Refurbished Goods or Parts Notice
44
Table of content User manual
WELCOME
TO THE
WANHAO
DUPLICATOR 6
4
A1. The WANHAO Experience
This User manual is designed to help you start your
experience with D6. Within these pages, we want to
show you how simple and easy it is to produce great prints.
You might be familiar with earlier types of WANHAO or other
3D-printers. It is essential that your read this manual carefully
as there are a lot of new procedures with WANHAO D6.
The wanhao experience Welcome to the Duplicator 6
5
A2.
Specification of the Duplicaror 6
Printing
Print technology
Build volume
Layer resolution
Position precision
Filament diameter
Nozzle diameter
Print speed
Travel speed
Software
Software package
File types
Supports
Electrical
AC INPUT
Fused filament
fabrication (FFF)
20 x 20 x 17.5 cm
Ultra high 20 micron
High
60 micron
Medium
100 micron
Low
200 micron
X 12,5 micron
Y 12,5 micron
Z 5 micron
1.75mm (generally
known as 1.75mm filament)
0.4 mm
30 mm/1 - 300 mm/s
30 mm/1 - 350 mm/s
Cura - WANHAO EDITION
STL / OBJ / DAE / AMF
Windows (XP 32 bit/7+)
Ubuntu Linux (12.04+)
Mac OS X (10.6 64bit +)
100 – 240 V,
~4 AMPS,
50 – 60 HZ
221 watt max.
Power Requirements 24 V DC @ 9.2 AMPS
Connectivity
Stand-alone printing
from SD-card
USB (firmware)
Physical dimensions
Frame Dimension
With all parts attached
and the max height
filament guide tube
X 34.8 cm
Y 26.4 cm
Z 43.0 cm
Weight
Total Shipping weight
X 36.0 cm
Y 44.0cm
Z 48.0 cm
X 46.0 cm
Y 46.0 cm
Z 55.0 cm
13.9 kg
17.0kg
Temperature
Ambient Operating
Temperature
Storage Temperature
15°- 32° C
0° - 32° C
Shipping box
Operating nozzle
temperature
Operating heated build
plate temperature
Sound
Average operational
noise
180° - 260°
50° - 100°
49 dBA.
WARNING: The Duplicator 6 generates high temperatures and has hot moving parts that can
cause injury.Never reach inside of the Duplicator 6 while it is in operation. Always control the
Duplicator 6 from the push wheel on the front or with the power-switch on the back. Allow
the Duplicator 6 to cool down for 5 minutes before reaching inside.
CAUTION: When opening the Duplicator 6 for service, ensure that the power supply is turned
off and the cord is disconnected from the wall socket.
CAUTION: Only use power supply provided with your Duplicator 6.
A2. Specification of the Duplicaror 6 Welcome to the Duplicator 6
6
GET STARTED &
UNPACK YOUR
WANHAO
DUPLICATOR 6
7
B1. Unboxing your Duplicator 6
1. Place the D6 box on a stable
surface, Placing it centrally on the floor
will provide the best accessible position
for unpacking.
2. Open the box. Here you will see
the User Manual.
We recommend that you use the User
manual to guide you through the
setup process first
NOTE: You can download a PDF copy of
this User manual under manual at the
support page
3. Remove black foam protector
4. Lift the printer gently up with 2 hands
on the top frame of D6. You may need one
person to help to hold the box still.
5. Position the printer on a sturdy table
to optimise the approach and with plenty
of space surrounding it.
NOTE: Please do not use excessive force
when unpacking your Duplicator 6.
Excessive force may lead to damage to
the Duplicator 6 and its components.
B1. Unboxing your Duplicator 6 Get started & unpack your Duplicator 6
8
6. Remove the plastic bag from the top of
the printer.
7. Cut the 2 black bindings from the side
of the printer.
8.Pull the filament box out from the
Printer gently.
9. Pull the Wanhao Masking tap out
from the printer gently.
10. Pull the Spare parts box out from
the printer gently.
B1. Unboxing your Duplicator 6 Get started & unpack your Duplicator 6
9
11. Wrap the protection foam and pull it
out from the printer
12.. Cut the X axis rail secure binding
right at front top of printer.
13. Cut the Y axis rail secure binding
14. Get printer out from the bottom foam
cave. You will find the push button is not
installed. We place it inside the spare parts
box.
15.Find the push button from the repairing
box.
B1. Unboxing your Duplicator 6 Get started & unpack your Duplicator 6
10
16.Loose the locking bolt by 1.5mm
hex wrench anti-clockwise.
17.Turn the control button pillar flat
side upward.
18. Insert the button onto the pillar.
Make sure the bolt hole is right
towards the flat pillar side.
19.To lock the button by turning the
bolt clockwise with 1.5mm hex wrench
B1. Unboxing your Duplicator 6 Get started & unpack your Duplicator 6
11
B2.What’s in the box
Besides your D6 supplied with SD card in the 3D printer, there are a lot of
essential accesoires that comes with this 3D printer. All the following parts should
be in the box, please check contents.
Filament spool
Spool holder
Tweezers
Power supply cable
Hex wrenches
USB cable (only for
firmware update)
4G SD Card
Card reader
Print Bed Mats
Scrape
B2. What’s in the box Get started & unpack your Duplicator 6
12
B3. Duplicator 6 at a glance
1. MK11 extruder
2. Double locking Z axis screw
1
3. WANHAO printing mat
2
4. Super thick Guiding Rod
3
5. SD card slot
4
6. LCD Display
7. Navigation Dial
5
8
9
10
6
7
8. Cable Quick Coupler
9. Cable locker
10. Extruder Cable
11. USB Socket
12. Power switch
13. Power Socket
11
13 12
B3. Duplicator 6 at a Glance Get started & unpack your Duplicator 6
13
INSTALLING
PARTS
ON YOUR
WANHAO
DUPLICATOR 6
14
C1. Installing power supply
Attaching power supply
Now the next step is to give the D6 power. This is done by attaching the
internal power supply.
1. First make sure the power switch is in the
OFF position, this is when the button at the
back is pressed to [0].
2. The corresponding power cable(for your
country) have to be inserted into the Power
supply socket at back of printer. The flat side of
power plug has to face towards the right of the
D6.
3. The connector has to be inserted at the back
of the Duplicator 6, in the round hole next to the
on/off switch and USB slot. The flat side of the
power plug has to face towards the top of the
Duplicator 6.
4. Now plug the internal power supply into the
wall socket.
Detaching the power supply
1. If the power supply has to be detached, the
first step is to make sure the Duplicator 6
turned off. This is done by pressing the power
switch to 0.
2. Next take the power plug out of the wall
socket.
3. The plug has a sliding collar. When removing
the plug from the machine, gently slide the collar
outwards which will release the plug and allow it
to come out with ease.
CAUTION: Please make sure not to pull the
cable. Excessive force may result in breaking this
component.
4. The main plug can be detached by
pulling it out gently.
C1. Installing power supply Installing parts on your Duplicator 6
15
C2.Installing filament: spool holder
Attaching the spool holder
1. Turn the Z axis screw clockwise to
raise the platform.
2. Install the spool holder. Insert the
M30 nut from the printing chamber
into the Hex cave.
Note: the wrench mark on the nut
toward 2 clock direction.
3. One hand hold the nut and the other
hand Insert the holder from outside into
the nut and turn the holder clockwise
until it’s tight.
Detaching the spool holder
4.Turn the spool holder anti-clockwise
to get holder detached from the printer.
5.Get the M30 nut detached from the
inside of printer.
C2. Installing filament spool holder Installing parts on your Duplicator 6
16
C3.Switch on/off the Duplicator 6
Switch off the Duplicator 6
The on/off button (a.k.a. ‘ – | O ’) of the
Duplicator 6 is located at the back. The ‘ O ’
represents off and the ‘ – ’ represents on.
When it’s switched to the ‘ – ’ the Duplicator 6 is
turned on and should start up.
After the Duplicator 6 has been turned on, the
front LED display should light up and the sides
should glow.
Switch off the Duplicator 6
The Duplicator 6 can be turned off by
pressing the power switch to ‘ O ‘ at any time, it
is recommended to only turn off the
Duplicator 6 when it is NOT in use.
When the Duplicator 6 is switched off, the
display and lights will automatically turn
themselves off.
C3. Switch on/off the Duplicator 6 Installing parts on your Duplicator 6
17
FIRST USE
OF YOUR
WANHAO
DUPLICATOR 6
18
D1. First time startup
This chapter guides you through the steps and the first run of the D6. After you switch on your
Duplicator 6, the display will light up and guide you through .
Use of the display
1/21.
You can navigate through the display by using the button. This button can be
pushed and rotated. By rotating you can select or control an action. By pushing
you can confirm an action. When pushing the button you hear a “beep” sound to
confirm your chosen action. A blinking button means the D6 is waiting for
user input.
2/21.
Navigate to [MAINTENANCE],
[ADVANCED] and confirm for a
[Factory reset] You can use this
function for the first run wizard
at any time
3/21.
When you read this step confirm the
[CONTINUE] to go the next step: Leveling the
build plate
D1. First time startup First use of your Duplicator 6
19
D2.Leveling the build plate
If the build plate is too far away from the
nozzle your 3D-print might not stick to the build
plate. Equally, if you adjust the build plate too
close to the nozzle, the build plate can block the
filament from extruding from the nozzle.
It can also scratch the build plate.
NOTE: After transportation you might want
to level your build plate to ensure your 3D
prints stick well to the build plate
How to level the build plate
When leveling the build plate you must follow
the step 4/21 until 10/21 on the display where the
first step 4/21 control the height by
rotating this button.
In the step 5/21 you rotate this left build
plate screw under the build plate to control the
height between the nozzle and the build plate.
In 6/21 you adjust a similar build plate screw on
the right hand side.
Rotating left means closer to the nozzle.
CAUTION: In these steps the print head will
automatically move through the Duplicator 6. Also the
Build plate will determine its destination by going up and
down again.
Now, follow the display instruction 4/21 and, 5/21, [CONTINUE]
when finished.
D2. Leveling the build plate First use of your Duplicator 6
20
D2.Leveling the build plate (continued)
Follow the display instruction 6/21 and 7/21, [CONTINUE] when finish
We are going to do this again to fine tune the build plate. Please, make sure you have a
piece of paper within reach and press [CONTINUE] to go to the next step. Make sure you
turn the build plate screw to finetune this step if necessary.
8/21. Follow display instruction as demonstrated in the supporting image and press
[CONTINUE] when finished.
9/21. Follow display instruction as demonstrated in the supporting image and press
[CONTINUE] when finished.
10/21. Follow display instruction as demonstrated in the supporting image and press
[CONTINUE] when finished.
NOTE: If you have problems, or if you need to level your build plate again, you can use the
[BUILD PLATE] function under [MAINTENANCE] through the standard menu.
D2. Leveling the build plate First use of your Duplicator 6
21
D3. Loading filament material
11/21.
Now that we have completed the initial leveling
tasks we [CONTINUE] and go to the step where
we are going to insert filament material in the
material feeder.
Please make sure you have a filament spool positioned over the spool holder,
guided along the filament guide, with the filament in counter clockwise
direction.
12/21.
In this step, you need to wait a minute while the
printhead heats up. Wait for the onscreen
progress bar to reach 100%.
NOTE: The printhead will now move itself
to the front automatically.
13/21. This step needs some extra focus. The wheel in the material feeder will start
rotating slowly. Push the level and insert the filament into filament hole at top of extruder.
There is one hole where it should go into right above the feeding gear. Follow the display
instruction with the supporting images below but WAIT! Before pushing(CONTINUE) and
check the next page for more instructions.
Push the level bar and insert the filament into the hole until very end of the
extruder(roughly about 16cm filament length). You can see the filament pop out
from the nozzle. This takes some force. Then release the level bar.
D3. Loading filament material First use of your Duplicator 6
22
D3. Loading filament material
(continued)
You can [CONTINUE] this step, 13/21, when the
material is loaded until it reaches the Mk11
extruder nozzle.
14/21.
The filament is being pulled through the MK11
extruder quickly. Once you see the filament getting
out of nozzle, push the button to stop extruding.
15/21.
Follow the instruction on the display. When the
filament material exits from the nozzle, click the
button to [CONTINUE].
WARNING: Do not touch the extruder while it is
heating, it is heating up to 220° C
NOTE: Don’t be surprised if the material that initially comes out of the nozzle is not the color
you expected. There’s probably some filament left inside the nozzle. This is caused by testing
the UDuplicator 6 before packing. Wait until you see the color that you loaded comes out of
the nozzle before you [CONTINUE
Follow the display instruction 16/21 and 17/21.
Make sure you choose the right material, this
material type is usually indicated on the
filament spool.
Press the [READY] to choose the material.
18/21. Confirm the selection by choosing [YES] or [NO]
D3. Loading filament material First use of your Duplicator 6
23
D4. Make your first 3D print
19/21.
It is important to tell your D6 which
type of material it will be using. D6 will
adjust its settings to match with specific
materials.
[CONTINUE] to go to the next step
20/21.
Now that the D6 has leveled its build
plate and has material filament loaded, it can
now begin to 3D print.
[ARE YOU READY] to go to the next step!
[LET’S PRINT] to start 3D printing!
Your SD-card comes with the file
[wanhao Robot] click the button if you would
like to print this file.
D4. Make your first 3D print First use of your Duplicator 6
24
D5. 3D printing and print removal
After you have chosen your [wanhao Robot]
to print your D6 will prepare itself and
heat its print head nozzle and build plate. (This
can take up to 5 minutes)
WARNING: Do not touch the extruder while it
is heating and in use. Temperatures can vary
between 220° C and 260° C
While printing, the LCD display will indicate the
progress of your print and the remaining time to
completion. There is also on screen, the
options [TUNE] and [ABORT].
When your 3D print is finished, the display will
indicate that the Duplicator 6 is cooling down.The
progress bar indicates when it is safe to take out
your print.
WARNING: Do not touch the print inside the
D6 while it is still cooling down. Wait until the
display tells you “Print Finished. You can remove
the print”. Some parts are cooling
down from a temperature of max. 260° C
and might be still very hot.
Now your print and your D6 is at a safe
temprature. You can remove the print.
Select the [BACK TO MENU] to start the next
print. Also on this screen, you have the options
to [CHANGE MATERIAL] and [MAINTENANCE].
Because you have completed the “First run
wizard” this is now your home menu every time
you start up your D6.
D5. 3D printing and print removal First use of your Duplicator 6
25
MAKE A
PRINTFILE WITH
CURA
SOFTWARE
26
E1. Downloading and installing Cura
The preferred software for your D6 is Cura from wanhao.
This software package prepares your 3D model into instructions that
your D6 uses to produce an object.
1. The Cura software package can be downloaded
from the “Down load ” section on our website:
http://www.wanhao3dprinter.com/Down/ShowArticle.
asp?ArticleID=56
2. Download the latest version of Cura for your operating system. Our software is
available for, WindowsXP or newer, MacOS 10.6 or newer and Ubuntu Linux 12.10
or newer.
3. Open the installer and follow the directions to install the software.
4. After installing Cura, Cura will ask
what kind of 3D printer you have.
Select the Duplicator 6. No other
configuration will be required, and
Cura will be ready to use.
5. After the installation you will see
the Ultimaker-robot positioned in the
Cura interface.
NOTE: We keep on updating our software, so the
latest version that you have downloaded might be a
newer version than the one in this manual.
E1. Downloading and installing Cura Make a printfile with cura software
27
E2. Cura software interface
This is the main screen of Cura. Here you can choose which object or objects to
print. And how you want them to be printed.
1. Load file
Click this button to load an
object to your print area. You
can add as many objects as
you can fit on the plate.
5. Print type profiles
3 options to choose a print
profile.
9. Scale model options
Option to change the scale of
the object you like to print.
2. Save toolpath (SD)
When you press this button
the prepared toolpath will be
saved on the SD card.
6. Print with support
structure
The option to give your model
some support material to
make the print more
successfull.
10. Mirror model
options
Options to mirror the object
you’d like to print.
3. Share on
YouMagine.com
Through this button you can
share your 3D files on
YouMagine.
7. View modes
After your model has been
prepared for printing, you can
use different view modes to
analyse your design.
4. Menu bar
In this bar you can change to
Full settings, preferences and
more expert settings
8. Rotate model
options
Option to change the rotation
of the object you like to print
E2. Cura software interface Make a printfile with cura software
11. Loaded 3D model
This is the object you have
loaded through the load file
button.
12. 3D print volume
This is a visualisation of the
print area of your D6.
28
E2. Cura software interface (continued)
The following mouse actions are used to work, navigate and view the 3D model:
Leftmouse button
Select objects. Hold and move
the mouse to drag
object on the 3D print area.
Scrollwheel button
Use the scroll wheel to zoom
in or out.
Rightmouse button
Hold and move the mouse to
rotate the viewpoint around
the 3D model.
Rightmouse button +
Shift
Hold and move the mouse to
pan the 3D view.
Right and left mouse
button
Hold and move the mouse to
zoom.
E2. Cura software interface Make a printfile with cura software
29
E3. From YouMagine.com to load
file in Cura
Now that you are familiar with Cura we continue to explain how you
can download a 3D file from YouMagine.com and load this into Cura.
Youmagine. com is an online community for 3D printing.
1. Open your browser and go to
www,youmagine.com
2. Use the search field at the menu bar next
to the magnifying glass to find a model of your
interest. Let’s search for example “coffee cup”
and ‘Enter’.
3. Choose a design you like.
4. The following page will provide you a
‘Download’ button where you can get your .stl
file which is needed to print a 3D model.
5. The .stl file can be loaded into the Cura
software, explained more fully in the next
chapter.
Tip: If you’ve made a 3D design yourself, you
can contribute back to the YouMagine
community!
NOTE: The screenshots may not look and work
exactly the same because this platform is in
continuous development.
E3. From YouMagine.com to load file in Cura Make a printfile with cura software
30
E4. Preparing a 3D model
1. Most 3D printable files that you will find on
YouMagine.com are in the STL format. Let’s start
by clicking on the Load button in Cura.
2. When you have loaded a file into Cura you
might notice the progress bar.
Cura is automatically making the 3D model print
ready for you.
3. In the meantime you can adjust settings and
select a print type.
4. When the 3D model is prepared, the Save
toolpath button shows up and gives you the
option to save the prepared model in a
directory.
Underneath the button Cura gives you an
indication about your print on
- Estimated Print Time
- Amount of material required
- And the weight of your 3D print
5. After you inserted the included SD-card into
your computer, Cura changes the Save
toolpath Button into the Toolpath to SD
Button
6. Just after you choose for the Toolpath to SD
button you will see the same progress bar but
now it saves the file on the SD card.
7. When finished saving It will give you the
notification that your file has been saved.
8. Before taking out the SD-card make sure you
always choose the safely eject
button in Cura.
E4. Preparing a 3D model Make a printfile with cura software
31
E5. From SD-card to print your file
1. After saving the file and safely ejecting your SD-card from your computer, it is
time to insert it in the SD-card Slot at the front of your Ultimaker 2.
2. By rotating the button and selecting
[PRINT], you can now choose your
desired print model from the SD-card.
Note:If you would like know more about Cura check the total Cura manual on our
website: http://www.wanhao3dprinter.com/Down/ShowArticle.asp?ArticleID=56
E5. From SD-card to print your file Make a printfile with cura software
32
MAINTENANCE
FOR YOUR
WANHAO
DUPLICATOR 6
33
F1. In General
To achieve the best possible results from your Duplicator 6, some
basic annual maintenance is recommended. This chapter contains tips
which helps you to keep the Duplicator 6 running at it’s best.
Before you make a print a quick check is advised. A visual check is
recommended to see if there is not any:
- old prints/objects on the build plate.
- make sure no one can possibly walk over, damage or pull out the power supply
cable.
Updating firmware with USB cable
Once a while Cura will give you a mention that new firmware available. New firmware
means that we have optimize the control of the electronics which will gives
better print results and user experience. If you see this mention, connect the USB
cable between your computer and your Duplicator 6 and follow the instructions in
Cura.
F1. In general Maintenance for your Duplicator 6
34
35
F3. Change filament and material feeder
Removing filament
In the Duplicator 6 the filament material can be changed. As you have learned in
previous steps there is no need to do this all by yourself because the Duplicator 6
helps you with that.
1. Go to the [MATERIAL] tab on the main menu of the display. Press the button:
next go to [CHANGE], this can be done by turning the wheel next to the screen.
Press the button.
Note: firmware updates in the future may use a different terminology.
2. Your Duplicator 6 will heat up so the material can be removed later. When the
required temperature is met, the feeder will turn by itself and retract the filament.
3. Rewind the filament on the filament spool and make sure it cannot uncoil at a
later moment (secure with hole in spool, tape or anything that works).
Feeding materia
4. When you took the filament from the spool,
you (can) replace it with a new spool, follow the
instructions on the display.
5. In the last step of the instructions we make
sure that the printer knows what kind of material
you have inserted in your machine. Select on
the display the material that is identified on the
spool.
Clean material feeder
After a lot of printing, the wheel in the material
feeder can accumulate small plastic particles.You
can clean this by blowing air on the wheel or
using a simple brush.
F3. Change filament and material feeder Maintenance for your Duplicator 6
36
F4. Lubricating the axes
Z-Axis
After approximately every half year the
threaded rod on the z-stage has to be
lubricated. A green grease (Magnalube-G) is
included with the Ultimaker 2. This grease is
the lubrication which has to be used on the
threaded Z-stage rod.
Note: the green grease should be applied as is
shown in the photograph.
Make sure you spread 10 drops of grease over
the entire exposed threaded rod. With you next
print on the Duplicator 6 the Thread will grease
itself by moving up and down.
X-Y-Axes
If you notice small wavers in the outside
surfaces of your 3D printed objects.
It is recommended
to add a single drop of sewing machine
oil onto the X and Y steel axes bars.
This will inprove the smooth movement
of your Duplicator 6. This lubrication
is not included in the Duplicator 6
package.
If you choose to lubricate the X- and Y-axis you
MUST use sewing machine oil. Apply a maximum of one
droplet oil on the axis.
Remove any excess oil.
F4. Lubricating the axes Maintenance for your Duplicator 6
37
TROUBLEHOOTING
AND SUPPORT
FOR THE
WANHAO
DUPLICATOR 6
38
G1. Simple Troubleshooting tips
In case something goes wrong with your D6, the following
chapter will help you. From diagnosing and fixing the problem yourself
to contacting support.
Print detaches during printing or print does
not stick at all.
Cause
Build plate is not properly leveled.
Solution
Follow the instructions under [MAINTENANCE]
and then [BUILD-PLATE]
Solution
Use a spatula or another thin object such as a
wedge between the glass and the object. Slowly
push the wedge under the object from different
directions. If the object will not
release from the build plate try slightly tapping
the wedge.
Caution: be very careful when using a sharp
Material feeder ticks when loading
tool to remove objects.
new material Cause
Material has reached the nozzle and is exiting the nozzle, the feeder cannot keep up
with the flow.
Solution
While loading new material it is normal for the feeder to tick, the feeder is designed
to tick backwards instead of grinding the material.
G1. Simple Troubleshooting tips Troubleshooting and support for the Duplicator 6
39
G1. Simple Troubleshooting tips (continued)
Not enough material is released from the nozzle.
Cause
Material feeder on the back of the Duplicator 6 is ticking while printing. Nozzle is
blocked or partially blocked by dirt or burned material.
Solution
Increasing the print temperature to 260C while printing in an attempt to clear the
blockage. If the blockage is removed keep printing at 260C for at least 10 minutes to
clean out any residue.
Second cause
Printing at 260C does not solve the blockage.
Solution
Something larger than 0.4mm could be blocking the nozzle. Cleaning the nozzle or
replacing it is recommended. Contact support: [email protected] who will
assist in fixing your Duplicator 6.
Material flow stops and material is ground down by the feeder.
Cause
Nozzle could be blocked or partially blocked.
Solution
See “Not enough material is released from the nozzle.” for causes and solutions.
Second cause
Too much pressure is put on the material by the feeder.
Solution
Release the pressure on the feeder a bit by adjusting the build plate screw
clockwise.
Third cause
Too little pressure is put on the material by the feeder, causing the material to slip.
Solution
Put more pressure on the feeder a bit by adjusting the pressure screw counter
clockwise.
Duplicator 6 display only shows “ERROR - STOPPED”, “Temp Sensor”
Cause
A problem with the temperature measurement has been detected, the printer has
been switched off for safety reasons.
Solution
It indicates an electronics problem. Contact support: [email protected] who
will assist in fixing your Duplicator 6.
G1. Simple Troubleshooting tips Troubleshooting and support for the Duplicator 6
40
G2. Contact support
In case you run into difficulty not addressed in this manual, please feel
free to contact our support staff through email, phone and of course
our support ticket system.
See [email protected] for details.
There is also a wealth of information, tips and amazing wanhao printed objects on our
busy online forum community. These forums can be reached online at
https://groups.google.com/forum/#!forum/wanhao-printer-3d
Drop by and say hello !
If you need any help resolving an issue you can always email our
support department at:
[email protected]
G2. Contact support Troubleshooting and support for the Duplicator 6
41
G3. Terminology
ABS filament: This is a well-known plastic known for
Build plate screws: These screws can adjust the
its strength and industrial properties.
leveling of the build plate.
as it is printing.
of a block and a power cable. The cable can have
Active cooling fan: The fan that cools the print head
Build plate: The frame that supports the glass print
Power supply: The A/C power supply. It consists
different power plugs (US, EU,AU,UK). It depends on
plate.
what kind of electric outlet is used in a country.
your 3D model into a printable file.
Print head: The assembly that melts the filament and
Cura: Open Source Software that allows you to turn
Display: The OLED display provides the menu for
controlling the Duplicator 6.
Filament guide tube: The plastic tube that guides
Power switch: Turns the wanhao on or off.
pushes it through the nozzle onto the build plate.
Print head fans: The fans which cool the filament as
soon as it is put onto the build plate.
the filament from the material feeder to the print
Push button: By rotating and pushing the button in
head.
front of the Duplicator 6, you can access the control
Firmware: The software that runs on the electronic
board.
Gantry: The construction of metal rods that allow
movements on the x- y- and z-axis.
panel.
SD-card: Secure Digital memory card that can store
digital data. The card that can be used with the wanhao
has to be an SD-card and not an SDHC card.
G-code: The code that comes out of the slicing process
It has to be formatted with FAT16 or FAT32 with a
of a 3D model in Cura. It describes the movements
maximum capacity of 2GB.
of your print head.
Glue: The glue can be used as an adhesive between
Slicing: The process that turns a 3D model into code
that can be used with 3D printers.
your build plate and your model.
Slider blocks: The slider blocks maintain the
Knurled wheel: Gives grip to push the filament in the
connection between the gantry axes.
filament guide tube.
LED strip: It is a strip which contains several small
Spool holder: The plastic piece attached to the
back of the Duplicator6. It can hold different kinds of
lights (Light Emitting Diodes) to light the Duplicator 6.
filament spools.
through the filament guide tube into the heater.
Threaded rod: The long rod behind the build plate
Material feeder: The feeder that drives the filament
Material feeder tensioner: The tension with which
the filament is pushed through material feeder can
.stl: A widely used file format for 3D models.
which is threaded. This rod makes the build move up
and down.
be adjusted by tuning this tensioner.
USB cable: The cable that allows direct
The filament is being pushed through the opening
computer, using
and will put down on your build plate.
the USB interface on the computer.
environmental impact. It is derived from renewable,
your models and download (3D) models from the
starch-based resources. It has a very low shrinkage
people within the youmagine communnity.
Nozzle: The opening at the end of the print head.
PLA filament: This is a hard bioplastic that has a low
communication between the Ultimaker and a
YouMagine.com: A website where you can share
which is helpful for great prints.
G3. Terminology Troubleshooting and support for the Duplicator 6
42
G4. Safety and Compliance
Warning
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
G2. Contact support Troubleshooting and support for the Duplicator 6
43
Repair and Refurbished Goods
or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to be
returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they
meet WANHAO’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint. Please telephone us on 86-571-23290996 or write to us at:
WANHAO Precision Casting Co.,Ltd
77, RENMING ROAD, JINHUA, CHINA
WANHAO Help Desk 86-571-23290996
(Operating Hours: Mon - Sat; 8:00am - 5:00pm)
[email protected]
www.wanhao3dprinter.com
Repair and Refurbished Goods or Parts Notice
44
NOTES:
Notes
45
WANHAO Precision Casting Co.,Ltd
77, RENMING ROAD, JINHUA, CHINA
WANHAO Help Desk 86-571-23290996
(Operating Hours: Mon - Sat; 8:00am - 5:00pm)
[email protected]
www.wanhao3dprinter.com
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