DVTEL Quasar CP-4221-200 User and Installation Manual

Quasar CP Series HD PTZ

Camera User and Installation

Guide

Installation and configuration instructions for the Quasar CP Series PTZ Cameras



CP-3211-180 Indoor camera with

18x Optical Zoom



CP-4221-200 Indoor camera with

20x Optical Zoom



CP-3211-181 Outdoor camera with

18x Optical Zoom



CP-4221-201 Outdoor camera with

20x Optical Zoom

without the express written permission of DVTel Inc. Information in this document is subject to change without notice. This document also contains registered trademarks and service marks that are owned by their respective companies or organizations. Trademarks used in this document: Dell, the trademark is a trademark of Dell Inc.; Microsoft Windows and Windows, the trademarks are trademarks of Microsoft Corporation. DVTel disclaims and repudiates interest to claim to use their respective trademarks and service marks.

Copyright © 2012, DVTel Inc., All Rights Reserved.

V0.2_Oct17_2012

Quasar CP Series HD PTZ Camera User and Installation Guide

Contents

Chapter 1 -

Safety ............................................................................................... 1

Chapter 2 -

Overview .......................................................................................... 2

2.1 Features ................................................................................................................................... 3

2.2 Package Contents ..................................................................................................................... 4

Chapter 3 -

Introduction to the Quasar HD PTZ Camera ...................................... 6

3.1 Quasar HD PTZ Indoor Camera Dimensions ................................................................................ 6

3.2 Quasar HD PTZ Outdoor Camera Dimensions ............................................................................. 6

3.3 Camera Connectors ................................................................................................................... 7

Chapter 4 -

System Requirements ....................................................................... 9

Chapter 5 -

Installation ..................................................................................... 10

5.1 Indoor Installation .................................................................................................................. 10

5.2 Outdoor Installation ............................................................................................................... 10

5.3 Power and Ethernet Cable Connection..................................................................................... 11

5.4 Initial Camera Configuration.................................................................................................... 11

5.5 Preparing the Camera for Mounting ........................................................................................ 12

5.6 Mounting Instructions ............................................................................................................. 12

5.6.1 Ceiling Mount ............................................................................................................................ 13

5.6.2 Wall Mount ............................................................................................................................... 22

5.6.3 Corner Mount ........................................................................................................................... 26

5.6.4 Pole Mount ............................................................................................................................... 30

Chapter 6 -

Searching and Accessing the Camera with Device Search ................ 33

6.1 To configure the communication settings of the Quasar CP series camera: ............................... 33

6.2 Adjusting and Framing-Up the Camera View ............................................................................ 36

Chapter 7 -

Configuration and Operation .......................................................... 37

7.1 Browser-Based Viewer Introduction ........................................................................................ 37

7.2 Home Page ............................................................................................................................. 39

7.3 System-Related Settings .......................................................................................................... 42

7.3.1 Host Name and System Time Setting........................................................................................ 43

7.3.2 Security ..................................................................................................................................... 44

7.3.3 Network .................................................................................................................................... 53

7.3.4 DDNS ......................................................................................................................................... 61

7.3.5 Mail ........................................................................................................................................... 62

7.3.6 FTP............................................................................................................................................. 63

7.3.7 HTTP .......................................................................................................................................... 64

7.3.8 Application (Alarm Settings) ..................................................................................................... 65

7.3.9 Motion Detection ...................................................................................................................... 72


7.3.10 Network Failure Detection ........................................................................................................ 76

7.3.11 Storage Management ............................................................................................................... 78

7.3.12 Recording .................................................................................................................................. 80

7.3.13 File Location .............................................................................................................................. 82

7.3.14 View Information ...................................................................................................................... 83

7.3.15 Factory Default ......................................................................................................................... 87

7.3.16 Software Version....................................................................................................................... 88

7.3.17 Software Upgrade ..................................................................................................................... 88

7.3.18 Maintenance ............................................................................................................................. 90

7.4 Video and Audio Streaming Settings ........................................................................................ 91

7.4.1 Video Resolution and Rotate Type ........................................................................................... 92

7.4.2 Video Compression ................................................................................................................... 96

7.4.3 Video OCX Protocol ................................................................................................................... 98

7.4.4 Video Frame Rate...................................................................................................................... 99

7.4.5 Audio Mode and Bit Rate Settings .......................................................................................... 100

7.5 PTZ Settings .......................................................................................................................... 101

7.5.1 Preset ...................................................................................................................................... 102

7.5.2 Pattern .................................................................................................................................... 103

7.5.3 Auto Pan .................................................................................................................................. 104

7.5.4 Sequence ................................................................................................................................. 105

7.5.5 Home ....................................................................................................................................... 107

7.5.6 Tilt Range ................................................................................................................................ 108

7.5.7 Privacy Mask ........................................................................................................................... 109

7.5.8 Camera – Exposure ................................................................................................................. 110

7.5.9 Camera – WB (White Balance) ................................................................................................ 111

7.5.10 Camera – Misc1 (Miscellaneous Settings Menu 1) ................................................................. 113

7.5.11 Camera – Misc2 (Miscellaneous Settings Menu 2) ................................................................. 115

7.5.12 Camera- Default ...................................................................................................................... 116

7.6 Logout .................................................................................................................................. 117

Appendix A - Technical Specifications .............................................................. 118

Appendix B - Internet Security Settings ........................................................... 120

Appendix C - Install UPnP Components ........................................................... 123

Appendix D - Deleting the Existing DCViewer ................................................... 125

Appendix E - Deleting Temporary Internet Files .............................................. 126

Appendix F - Optional Accessories .................................................................. 127

Dome Camera Accessories ............................................................................................................. 127

Mounting Accessories .................................................................................................................... 128

Appendix G - Contacting DVTel ........................................................................ 134


Safety





Observe due diligence and proper security and safety standards when installing and operating the unit.

To help ensure safety and to help reduce risk of injury or damage, observe the following:



Do not disassemble the camera. To prevent electric shock, do not remove screws or covers. There are no user serviceable parts inside. Ask a qualified service person for servicing.



Ensure the unit is installed and operating in an indoor environment or in the protective outdoor mount kit supplied with the outdoor model.

Place or install the unit on a secure flat surface or mount it using optional hardware.

Ensure the operating environment is not contaminated by dust, particles, chemicals, smoke, or water.

Use proper maintenance to ensure that the unit is clean and dry.







Do not block cooling holes on the bracket. This camera has a cooling fan inside. Blocking the cooling holes leads to build up of heat in the camera and may cause malfunction.

Operating temperature should be maintained within 14ºF to 122ºF (-10ºC to 50ºC), with no more than 90% non-condensing humidity.

Use the properly rated power supply unit or PoE Plus and protect against static electricity, ground faults and power surges.



Observe local codes and laws and ensure installation is in accordance with fire, security and safety standards.

1


Overview

The Quasar CP Series HD PTZ Camera provides real-time video in high-definition quality at either HD1080p or

HD720p. With 18x or 20x optical zoom and high-speed pan-tilt-zoom functionality, the Quasar HD PTZ Camera can cover a wide monitoring area quickly and with a high level of detail. Multiple streams can be run simultaneously, providing an ideal solution when differing levels of image quality are required, including increasing frame rate and level of detail when events are triggered. In addition, DVTel’s Scene Adaptive Algorithms provide the highest image quality at the lowest bandwidth and storage requirements.







The Quasar HD PTZ’s snap-in camera chassis and use of Power over Ethernet Plus facilitate easy installation.

The Quasar HD PTZ series includes the following models:



CP-3211-180 Indoor camera with18x Optical Zoom

CP-4221-200 Indoor camera with 20x Optical Zoom

CP-3211-181 Outdoor camera with 18x Optical Zoom

CP-4221-201 Outdoor camera with 20x Optical Zoom

Important: If using DVTel Latitude, we recommend that you configure the camera’s settings via the

AdminCenter as the camera’s web-based interface might be overwritten by Latitude settings. Refer to the

Latitude online help for information regarding configuring camera settings.

2


Features

Following are key features of Quasar HD PTZ cameras:



18x, 20x optical zoom



Full HD real-time resolution



Bidirectional audio



Motion detection with region of interest masking



Alarm input driven events



FTP upload (up to two locations)



Send images on alarm to e-mail



10x digital zoom



Dual encoder streams (Full HD real-time and D1 real-time)



Progressive scan CMOS sensor



Historical motion-detection levels detected /recorded at frame levels.



Relay output actions on alarm



Upload alarm images to FTP



H.264 and MJPEG compression



Dual codecs (H.264 Baseline and H.264

Main)



Edge motion detection



Detection event driven alarms



Built-in web application/web server



Dual HTTP notification server support

(up to two servers)



MicroSD recording support



E-Mail SMTP alarm notification

(up to two e-mails)



Presets and Preset Sequences



Pattern Lines and Auto Pan Paths



Record snapshots to SD card on alarm



SNMP v1/v2 and SNMP traps



Removable IR Cut Filter



Security IP restricted access allow/deny list



Privacy masks



WDR and ATW



Image Flip/Mirror/Inverse/Vertical

View



Backlight compensation



UPnP support



Per-user and Group permissions



Digital noise reduction



Supports PoE Plus/12VDC/24VAC



Multiple users



ONVIF support



RTSP support



Optional vandal-proof enclosure

NOTE: MJPEG is not supported by Latitude.

3


Package Contents

Before proceeding, please check the box contains the items listed here. If any item is missing or has defects, DO

NOT install or operate the product and contact your dealer for assistance.

Indoor Camera Package Contents

Optical Cover

Hard Ceiling Mount

M4 Screw (x4)

Plastic Anchors (x4)

Camera Body

Quick Guide

CD: (Bundled software and documentation)

4


Outdoor Camera Package Contents

Camera Body with Outdoor

Mount Kit

Waterproof Gasket

Quick Guide

M3 Standard Screw (x1)

M3 Security Screw (x1)*

M5 Standard Screw (x1)

M5 Security Screw (x1)*

CD: Operation Manuals

Optical Cover

*Optional: For Vandal Proof Cover only.

Lubricant

Security Torx*

5


Introduction to the Quasar HD PTZ Camera

This chapter provides the camera dimensions for reference before installation. Definition of each connector on the camera’s back plate is also specified.

Related Links

Appendix A: Technical Specifications

Quasar HD PTZ Indoor Camera Dimensions

The Quasar HD PTZ Indoor Camera’s dimensions are shown below.

Top View Side View

Quasar HD PTZ Outdoor Camera Dimensions

The Quasar HD PTZ Outdoor Camera’s dimensions are shown below.

Top View Side View

6


Camera Connectors

Various connectors are located on the Quasar HD PTZ Camera’s back plate as shown in the diagrams below.

Definitions for each connector follow.

Indoor

C

D

A

B

E

F

RJ-45 Connector

Alarm I/O

Power

MicroSD Card Slot

Factory Reset Button

Audio I/O

Outdoor

NOTE: DO NOT change the Quasar HD PTZ Camera’s Communication Switch factory default settings.

Power Connector Audio Connector

Pin

1

AC 24-

Definition

2

FG

3

AC 24+

Pin Definition

1

LINE_OUT

2

GND

3

LINE_IN

7

Alarm I/O Pin Definitions


4

5

2

3

6

Pin

1

Definition

ALARM_OUT_NO_1

ALARM_OUT_NC_1

ALARM_OUT_COM_1

GND

ALARM_OUT_NO_2

ALARM_OUT_NC_2

Pin

7

8

9

10

11

12

Definition

ALARM_OUT_COM_2

GND

ALARM_IN_4

ALARM_IN_3

ALARM_IN_2

ALARM_IN_1

8


System Requirements

To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below.

Items

Personal Computer

Operating System

Web Browser

Minimum System Requirement





Intel® Pentium® IV, 3GHz or Intel® Core™2 Duo,

2.0GHz

1GB RAM or more

















AGP graphics card with 64MB RAM and DirectDraw support

Windows Vista

Windows XP

Windows 7

Microsoft Internet Explorer 6.0 or later

Firefox

Chrome

Safari

Network Card

Viewer

10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation

ActiveX control plug-in for Microsoft IE

9


Installation

Following are instructions for indoor and outdoor installation of Quasar HD PTZ cameras.

Indoor Installation

Read the instructions provided in this chapter thoroughly before installing the CP-3211-180 or CP-4221-200 camera.





Following are additional considerations for indoor installation:



There must be a fuse or breaker at the starting point of the electrical wiring infrastructure.

 For indoor installations, such as industrial applications, the camera must be protected from elements such as damaging fumes, metallic dust, extreme temperatures, soot, moisture, and over spray.

Do not place the camera on or near radiators and heat sources.

All electrical work must be performed in accordance with local regulatory requirements.

Outdoor Installation





Read the instructions provided in this chapter thoroughly before installing the CP-3211-181 or CP-4221-201 camera.

Following are additional considerations for outdoor installation:

Be sure not to expose the camera head to strong sunlight, which could cause the camera to overheat.

For outside wiring installation, always use weatherproof equipment, such as boxes, receptacles, connectors, etc.





For electrical wiring, use the properly rated sheathed cables for conditions to which the cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.).

Plan ahead to determine where to install infrastructure weatherproof equipment. Whenever possible, ground components to an outdoor ground.





Use best security practices to design and maintain secured camera access, communications infrastructure, tamper-proof outdoor boxes, etc.

All electrical work must be performed in accordance with local regulatory requirements.

Related Links

Power and Ethernet Cable Connection

Initial Camera Configuration

Preparing the Camera for Mounting

Mounting Instructions

Adjusting and Framing-up the Camera View

10

IRIS

AUTO

MIC IN

LINE IN

4 3 2 1

I/O


Power and Ethernet Cable Connection

Power Connection

Make sure the camera’s power cable is properly connected. Refer to the pin definition table in Camera Connectors .

If using Power over Ethernet Plus (PoE Plus), make sure Power Sourcing Equipment (PSE) is available on the connected network. All electrical work must be performed in accordance with local regulatory requirements.

Ethernet Cable Connection

Use of Category 5 Ethernet cable is recommended for network connection. For best transmission quality, cable length should not exceed 100 meters (328 feet). Connect one end of the Ethernet cable to the RJ-45 connector of the Quasar HD PTZ camera and the other end to the network switch or PC.

NOTE: You can use an Ethernet crossover cable to connect the camera directly to a PC.

Check the status of the link indicator and activity indicator LEDs. If the LEDs are not lit, check the LAN connection.

LINE

The green Link LED indicates a good network connection.

OUT

The orange Activity LED flashes to indicate network activity.

NETWORK

RESET

DC12V

Initial Camera Configuration

To perform the initial camera configuration:

Unpack the camera and rotate and remove the protective cover.

Remove the PE cloth sheet and lens cap and attach the dome cover to the body.

On the camera back plate, plug the CAT5 cable into the camera Ethernet port. If the network does not use IEEE

802.3at PoE Plus, plug a properly rated AC 24V power supply into the camera Power Connector. See

polarity noted under Power Connectors in Camera Connectors .

Do one of the following:

Copy and run the DeviceSearch.exe from the included CD.

From the Latitude Sidebar, run the Unified Configurator by selecting Applications  Device

Configuration Tool and then on the Unified Configurator screen, click DVTel HD Series.

11


In the DeviceSearch application, click Device Search and do the following:

In the search results, click on the camera to select it.

Right-click and select from the shortcut menu Network Setup.

In the dialog that appears, select Static IP.

Enter the IP Address, Gateway and Netmask (network mask) as needed and click OK.

Disconnect the Ethernet cable and, if you are using a power supply, turn off the power to the power supply and unplug it. The camera is ready for deployment in a site installation (mounting).

NOTE: The camera can be connected to a PC for bench installation via an Ethernet cross-cable.

NOTE: The camera default IP Address is 192.168.0.250 and default subnet mask is 255.255.255.0.

Tip: A camera setup adapter, such as Veracity Pinpoint, can be used to connect a laptop directly to the camera when using PoE Plus.

Preparing the Camera for Mounting

If you have not already done so, rotate and remove the camera’s protective cover, then remove the PE cloth sheet and lens cap.

Mounting Instructions

There are four general methods to mount Quasar HD PTZ cameras:







Ceiling Mount

Wall Mount

Corner Mount



Pole Mount

Within each general method there may be several mounting types available as optional packages. See Appendix G:

Accessories .

12


Ceiling Mount







Ceiling mount methods include:



Hard Ceiling Mounting (Indoor Cameras only)

Recessed (T-Bar) Mounting (Indoor Cameras only)

Indoor Mounting Kit (Indoor Cameras only)

Straight Tube Mounting



Swan Tube Mounting

Hard Ceiling Mounting (Indoor Cameras Only)







Hard Ceiling Mounting is the standard installation for a Quasar HD PTZ Indoor Camera and is supplied in the standard indoor camera package.

Hard Ceiling Mount Package Contents:

Hard Ceiling Mount x1

M4 self-tapping screw x4

Plastic anchors x4









Fixing plate x1

M3 standard screw x4 (3 for fixing plate, 1 for Dome Cover*)

(*) For the Vandal Proof Camera Dome Cover, a security screw is supplied instead of the standard screw.

Tools Required:

Drill

Phillips and flat-head screw drivers

To install the Hard Ceiling Mount:

1. If you have not already done so, remove the dome cover

Use the Hard Ceiling Mount as a template to mark the mounting surface where the three screw holes will need to be drilled.

In the marked locations, drill each hole using a drill-bit of a slightly smaller diameter than the supplied screw anchors and fully insert the anchors into drilled holes. You may need to tap them flush with the wall using a finishing hammer.

Attach the Hard Ceiling Mount using three supplied self-tapping screws.

13


Thread cables through the center hole of the Mount and connect them to the camera back plate.

Hide the cables inside the ceiling. Alternatively, thread the cables through the gap at the side of the fixing plate as shown in the figure below.

Attach the camera to the Hard Ceiling Mount by turning the camera clockwise.

Tighten the screw at the side of the camera’s fixing plate.

Replace the camera’s Dome Cover and secure using two supplied standard screws.

14


Screw in the supplied standard screw (security screw for Vandal Proof Dome) on the Dome Cover.

Recessed (T-Bar) Mounting (Indoor Cameras Only)

Items Needed:



Recessed (T-Bar) Mount package (see Appendix G: Accessories )





T-Bar Mounting Package Contents:



Lock Bar x1



M3x6 screw x4

Ceiling sticker x1

Trim Ring x1

Tools Required:



Tool for cutting a circle on the ceiling




To Install the T-Bar Mount:

1. Attach the camera to the T-Bar Bottom Mount by turning the camera clockwise.

15


Tighten the screw at the side of the camera’s fixing plate to secure it to the T-Bar Bottom Mount.

Loosen the wings from the In-Ceiling (T-Bar) Bracket by turning each wing’s center screw counterclockwise (as indicated in the first figure below), until the wings are able to swing outward (as shown in the second figure below).

Place the ceiling sticker on the ceiling plate, and cut the circle part out of the ceiling.

With the wings facing inward, place the winged T-Bar Bracket into the ceiling opening.

Insert a hand into the center of the T-Bar Bracket and rotate the wings to face outward. Tighten the three screws clockwise until the wings are completely flush with the ceiling board.

Thread cables through the center hole of the T-Bar and connect them to the camera.

16


Place the installed T-Bar Bottom Mount with camera into the ceiling opening. Tighten the screws to fix the T-

Bar Bottom Mount onto the T-Bar Bracket.

Attach the Trim Ring to the T-Bar Bracket.

Mounting with Indoor Mount Kit (Indoor Cameras Only)

The Indoor Mount Kit works with the following mounting accessories:







Straight Tube

Swan Tube

Standard Pendant Mount





Compact Pendant Mount

Items Needed:

Indoor Mount Kit (see Appendix G: Accessories )

Tools Required:




17


To Attach the Camera to the Indoor Mount Kit

1. Thread the cables through the center hole of the Indoor Mount Kit and connect them to the camera back plate.

Attach the camera to the Indoor Mount Kit by turning the camera clockwise.

Tighten the screw on the side of the camera’s fixing plate.

Replace the camera’s Dome Cover and secure using two supplied screws.

18


Screw in the supplied standard screw (security screw for Vandal Proof Dome) on the Dome Cover.

Straight Tube Mounting

The Straight Tube is available in two lengths: 25 cm and 50 cm.

Items Needed:



Indoor Mount Kit

cameras)

(see Appendix G: Accessories)

or Outdoor Mount Kit (standard with outdoor



Straight Tube Mounting package (DVTel Camera Mounting Option available separately)



Screws and screw anchors for fixing the Straight Tube onto the ceiling (not provided)







Straight Tube Mounting Package Contents:



M8x12 screw x1

Spring washer 8 x1

Pendant tube washer x1

Waterproof rubber gasket x1

Tools Required:



Drill




To Install the Straight Tube Mount:

1. Ensure that the ceiling can support the weight of the camera and Straight Tube.

Cut a cable access hole in the ceiling.

Attach the Straight Tube to the ceiling with the appropriate screws and screw anchors (not provided). For outdoor cameras, attach the waterproof gasket to the Straight Tube.

Thread the cables through the Straight Tube and the Indoor or Outdoor Mount Kit.

After threading the cables, block the entry hole with the supplied sponge to prevent insects from entering.

Attach the Indoor or Outdoor Mount Kit to the Straight Tube with the supplied screws and washers.

19


For outdoor cameras, adjust the waterproof gasket to the joint.

Connect the cables to the camera.

Secure the camera to the Indoor or Outdoor Mount Kit.

Ensure the camera is fixed completely, and that the thread holes on the camera’s fixing plate and the

Mount Kit are aligned.

Screw the supplied M5 standard screw/security screw as shown in the figure below.

Ceiling Mounting: Straight Tube + Mount Kit

Swan Tube Mounting (Roof Mount)





Items Needed:



Indoor Mount Kit

cameras)



Swan Tube Mount package (DVTel Camera Mounting Option available separately)

Screws and screw anchors for fixing the Swan Tube onto the floor (not provided)

20


Swan Tube Mounting Package Contents:







M8x12 screw x1

Spring washer 8 x1








Waterproof rubber gasket x1

Tools Required:

Drill


To Install the Swan Tube Mount:

1. Attach the Swan Tube to the floor using the appropriate screws and screw anchors (not provided). For outdoor models, attach the waterproof gasket to the Swan Tube.

2. For indoor cameras, attach the Hard Ceiling Mount to the Indoor Mount Kit using the supplied screws.

Thread the cables through the Swan Tube and the Indoor or Outdoor Mount Kit.

Attach the Indoor or Outdoor Mount Kit to the Swan Tube using the supplied screws and washers.






Screw in the supplied M5 standard screw/security screw as shown in the figure below.

21

Swan Tube Mounting


Wall Mount

Wall mount methods include:



Standard or Compact Pendant Mounting



Wall Box Mounting

Standard or Compact Pendant Mount

Items Needed:



Indoor Mount Kit

cameras)







Standard or Compact Pendant Mounting package (DVTel Camera Mounting Option available separately)

Screws and screw anchors for fixing the Standard or Compact Pendant Mount (not provided)







Standard or Compact Pendant Mounting Package Contents:



M8x12 screw x1



Rubber washer 8 x1

Spring washer 8 x1


Sponge x2

22






Tools Required:

Drill


To Install the Standard or Compact Pendant Mount:

1. Cut a cable access hole in the wall. Cables can also be threaded through the Cable Entry Board on the

Mounting Plate if desired.

Attach the Standard or Compact Pendant Mount to the wall using the appropriate screws and screw anchors

(not provided). For outdoor models, attach the waterproof gasket to the Pendant Mount.

Thread the cables through the Pendant Mount.

After threading the cables, block the entry hole with the supplied sponge to prevent insects from entering. The sponge can be placed in one of two ways.

Thread the cables through the Indoor or Outdoor Mount Kit and attach the Mount Kit to the Pendant Mount using the supplied screws and washers.






Screw in the supplied screw and washer.

23


Wall Mount: Compact Pendant Mount + Mount Kit

Wall Mount: Standard Pendant Mount + Mount Kit

Wall Box Mounting





The Wall Box Mount must be used in conjunction with the Standard or Compact Pendant Mount.

Items Needed:





Indoor Mount Kit


or Outdoor Mount Kit (standard with outdoor cameras)

Standard/Compact Pendant Mount package (DVTel Camera Mounting Option available separately)

Wall Box Mount package (DVTel Camera Mounting Option available separately)

Screws and screw anchors for fixing the Wall Box Mount (not provided)

24






Wall Box Mounting Package Contents:



M8x16 screw x4



Spring washer 8 x4

Washer 8 x4

Sponge x2

Tools Required:



Drill




To Install the Standard/Compact Pendant Mount with Wall Box Mount:

1. Cut a cable access hole in the wall.

Attach the Wall Box Mount to the wall using the appropriate screws and screw anchors (not provided).

Thread the cables through the Wall Box Mount.

Attach the Standard/Compact Pendant Mount to the Wall Box Mount using the supplied screws and washers.

Thread the cables through the Standard/Compact Pendant Mount with the cables coming out of the Pendant

Mount’s outlet. For outdoor cameras, attach the waterproof gasket to the Pendant Mount.

After threading the cables, block the entry hole with the supplied sponge to prevent insects from

entering. See Compact Pendant Mount , Step 3.

Thread the cables through the Indoor or Outdoor Mount Kit and attach the Mount Kit to the Standard/Compact

Pendant Mount using the supplied screws and washers.







25


Wall Box Mounting: Wall Box Mount + Standard Pendant Mount + Mount Kit

Corner Mount

There are two methods to corner-mount the camera:



Corner Standard Mounting Plate/Corner Plate Mini



Corner Thin/Wide Box Mounting

Corner Standard Mounting Plate/Corner Plate Mini

The Corner/Corner Mini Mounting Plate must be used in conjunction with the Standard or Compact Pendant

Mount.

Items Needed:



Indoor Mount Kit

cameras)










Corner Standard Mounting Plate/Corner Plate Mini package (DVTel Camera Mounting Option available separately)

Screws and screw anchors for fixing the Corner Mounting Plate (not provided)









Corner Standard Mounting Package Contents:



M8x16 screw x4

Spring washer 8 x4

Washer 8 x4

M8 Nut x4

Sponge x2

26






Tools Required:

Drill


To Install the Standard/Compact Pendant Mount with Corner/Corner Mini Mount:


Attach the Corner Mounting Plate to the wall using the appropriate screws and screw anchors (not provided).

Thread the cables through the Corner Mounting Plate.

Attach the Standard/Compact Pendant Mount to the Corner Mount using the supplied screws and washers.













Corner Wall Mounting: Corner Standard/Mini Mounting Plate + Standard Pendant Mount +

Mount Kit

27


Corner Thin/Wide Box Mounting





The Corner Thin/Wide Box Mount must be used in conjunction with the Standard or Compact Pendant Mount.

Items Needed:





Indoor Mount Kit


or Outdoor Mount Kit (standard with outdoor cameras)


Corner Thin/Wide Box Mount package (DVTel Camera Mounting Option available separately)

Waterproof rubber screws and screw anchors for fixing the Corner Thin/Wide Box (not provided)





Wall Box Mounting Package Contents:



M8x16 screw x4



Spring washer 8 x4

Washer 8 x4

Sponge x2





Tools Required:

Drill


To Install the Standard/Compact Pendant Mount with Corner Thin/Wide Box Mount:


Attach the Corner Thin/Wide Box to the wall using the appropriate screws and screw anchors (not provided).

Thread the cables through the Corner Thin/Wide Box.

Attach the Standard/Compact Pendant Mount to the Corner Thin/Wide Box using the supplied screws and washers.









28






Corner Box Mounting: Corner Thin/Wide Box + Standard Pendant Mount + Mount Kit

29


Pole Mount

There are two methods for pole-mounting a camera:



Pole Thin/Wide Direct Mounting



Pole Thin/Wide Box Mounting

Pole Thin/Wide Direct Mounting

The Pole Thin/Wide Direct Mount must be used in conjunction with the Standard or Compact Pendant Mount.

Items Needed:



Indoor Mount Kit

cameras)








Pole Thin/Wide Direct Mount package (DVTel Camera Mounting Option available separately)







Pole Thin/Wide Direct Mounting Package Contents:



Stainless steel straps x4



M8x16 screw x4

Spring washer 8 x4

Washer x4

Sponge x2





Tools Required:

Stainless Steel Strap Cutter


To Install the Standard/Compact Pendant Mount with Pole Thin/Wide Direct Mount:

1. Fasten the Pole Thin/Wide Direct Mount to a pole with the supplied stainless straps.

Thread the cables through the Pole Thin/Wide Direct Mount.

Attach the Standard/Compact Pendant Mount to the Pole Thin/Wide Direct Mount using the supplied screws and washers.







30








Pole Direct Mounting: Pole Thin/Wide Direct Mounting + Standard Pendant Mount + Mount Kit

Pole Thin/Wide Box Mounting

The Pole Thin/Wide Box Mount must be used in conjunction with the Standard or Compact Pendant Mount.

Items Needed:



Indoor Mount Kit

cameras)








Pole Thin/Wide Box Mount package (DVTel Camera Mounting Option available separately)









Pole Thin/Wide Box Mounting Package Contents:

Stainless steel straps x4

M8x16 screw x4

Spring washer 8 x4

Washer 8 x4



Sponge x2

31






Tools Required:

Stainless Steel Strap Cutter


To Install the Standard/Compact Pendant Mount with Pole Thin/Wide Box Mount:

1. Fasten the Pole Thin/Wide Box Mount to a pole with the supplied stainless straps.

Thread the cables through the Pole Thin/Wide Box Mount.

Attach the Standard/Compact Pendant Mount to the Pole Thin/Wide Box Mount using the supplied screws and washers.













Pole Box Mounting: Pole Thin/Wide Box + Standard Pendant Mount + Hard Ceiling Mount

32


Searching and Accessing the Camera with Device Search

Device Search provides a central location for listing all the DVTel CM, CF and CP camera models accessible over the network. Once listed, you can right-click on each camera to access and change the network settings.

Once the network settings are changed, you can search again to relist the units and then configure the units via the web interface.

If you are working with DVTel Latitude, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.

You will need to make the camera accessible for your network addressing. For initial access to the camera, you can do either of the following to search and configure the camera’s network settings via Device Search:



If you have the AdminCenter in Latitude, you can access the Device Configuration Tool (Unified

Configurator) from the Applications menu and then click the DVTel HD Series button.



You can run DeviceSearch.exe, which can be found in the DeviceSearch folder in the supplied CD.

To install DVTel Web Player (DCViewer) software online:

Upon initial connection to the camera, you are prompted to install the DVTel Web Player (DCViewer) on your PC. If the web browser does not allow DVTel Web Player to install, check the Internet security settings or ActiveX controls

and plug-in settings to continue the process. See Appendix B: Internet Security Settings .

Important: Users who have previously installed the DVTel Web Player (DCViewer) on the PC should delete the existing DCViewer from the PC before accessing the camera. For information on how to uninstall and clear

Temporary Internet Files, see Appendix D: Deleting the Existing DCViewer .

To configure the communication settings of the Quasar CP series camera:

1. Connect the camera to the network on the same VLAN/LAN as the workstation. You can use a cross-cable to directly connect it to the machine.

If your network supports the default, open the DeviceSearch by doing one of the following: a) If you have the AdminCenter in Latitude, you can access the Device Configuration Tool (Unified

Configurator) from the Applications menu and then click the DVTel HD Series button.

Run the DeviceSearch.exe which can be found in the DeviceSearch folder in the supplied CD.

In the Device Search application, click the Device Search button.

If you have not disabled the Windows Firewall, a security alert window will pop up. Do the following: a) Click Unblock to continue. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall.

33


Click Device Search again. All the discovered IP devices will be listed in the page, as shown in the figure below.

The camera’s default IP address is: 192.168.0.250.

Right-click on the camera whose network property you wish to change, and from the menu that opens, select

Network Setup. The Network Setup dialog displays.

Tip: Record the camera’s MAC address for future identification.

Do the one of the following.

For DHCP (not supported by Latitude): a) Select DHCP. Do not use for Latitude.

34


Click Apply. When prompted with instructions to search again after one minute, click OK.

After one minute, click Device Search.

For Static IP (recommended for Latitude users): a) Select Static IP (preferable for security and Latitude users). In the IP Address, Gateway, and

Netmask, enter the respective values for your LAN/VLAN (optional DNS). b) Click Apply. When prompted with instructions to search again after one minute, click OK. c) After one minute, click Device Search. The communication settings should now be changed and ready for you to install the camera on the network. You may access it either via the browser-based viewer or Latitude NVMS.

Right-click and select Browse to directly access the camera via a web browser.

The default web browser opens and requests access to the camera IP address.

When the web browser contacts the camera IP, do the following: a) Log in using the default user name Admin and password 1234.

NOTE: ID and password are case-sensitive.

If the Information Bar (just below the URL bar) prompts for permission to install the ActiveX Control for displaying video in the browser (see the figure below), right-click on the Information Bar. Select Install

ActiveX Control… to allow the installation.

If you receive a security warning window prompt, click Install.

35


If the wizard appears for installing the component application DCViewer, follow the steps of the wizard to complete the installation.

NOTE: If you change the password and you are using the DVTel Latitude AdminCenter Discovery feature, deselect all other proprietary types. Select DVTel HD Series so that you can configure the new password in the Discovery tab settings.

Additionally, users can change the camera’s network property (either DHCP or Static IP) directly in the device finding list. Refer to the following section for changing the camera’s network property.

Adjusting and Framing-Up the Camera View

Once you have the camera attached to the network and running, you need to frame up the scene and adjust the camera settings to optimize the picture for your individual scenes. If you are using Latitude, you may consider scheduling different settings for changing ambient conditions throughout the day, week, month or seasons.

To adjust and frame-up the camera view:

1. In the DeviceSearch application, click Device Search and in the results click to select the camera, right-click to open the shortcut menu, and select Browse, or enter the camera’s IP address as a URL in a web browser.

When the Internet browser connects to the camera and prompts for login, do the following: a) Log in using the default user name Admin and password 1234.

Allow the ActiveX to download and choose to install the DVTel Web Player (DCViewer).

Tip: To view greater image detail for more accurate high-definition focusing, on the Web Base Viewer homepage, click and use the full screen view for checking adjustments.

IMPORTANT: Best focusing results can be achieved when the lens iris is fully open (such as at night in low light). This prevents loss of sharpness if light levels are reduced at night.

To achieve this during the day, in the Web Base Viewer go to the Camera  Exposure screen and select from the Exposure Setting menu Auto-shutter mode. Save changes and complete the focusing steps.

When finished, restore your exposure settings as needed.

36

Configuration and Operation


The Quasar CP series camera is provided with a browser-based configuration interface for video playback and recording. In this chapter, information about main page introduction, system related settings and camera settings are described in detail.













Additionally, if you have DVTel Latitude, many of the configurations and features of DVTel’s NVMS provide configuration and automation of the camera.

This section includes the following information:

Browser-Based Viewer Introduction

Home Page

System-Related Settings

Video and Audio Streaming Settings

PTZ Settings

Logout

Browser-Based Viewer Introduction

The figure below shows the main page of the camera user interface.

37






















At the top of the Viewer Window is the Navigation Bar, which contains five main tabs: Home, System,

Streaming, PTZ, and Logout.

Home Page

Users can monitor live video of the targeted area and adjust

System Settings

The administrator can set host name, system time, root password, network related settings, etc. Further details are discussed in System-Related Settings .

Streaming Settings

The administrator can modify video resolution and rotate type and select audio compression mode in this page.

PTZ Settings

Users can program Preset Points, Pattern Lines, Auto Pan Paths, Sequence Lines, Tilt

Angle, and Privacy Masks, as well as adjust various camera parameters, including Auto

Exposure (AE), White Balance (WB), Back Light Compensation (BLC), Sharpness,

Exposure Compensation, Flip, ICR Function, WDR Function, Auto Calibration, Noise

Reduction, and TV System.

Logout

Click on the tab to re-login the camera with another username and password.

In the top right-hand corner of the Viewer Window, the Camera Model Number is displayed.

Below the camera model number is the Language Bar. Supported languages include English, German,

French, Italian, Simplified Chinese, Traditional Chinese, Russian, and Korean.

In the center of the Viewer Window is the Live View Pane, which displays the image that the camera is monitoring.

On the right side of the black bar at the top of the Live View Pane is the Time Display.

Under the Live View Pane is the Video Format Selection, enabling you to select H.264-1 or H.264-2.

Below the Video Format Selection are the Function Buttons, which are discussed in the following section.

Under the Function Buttons are the Zoom and Focus controls, which are discussed in the following section.

Under the Zoom and Focus controls are the Video Compression Details, including bit rate and compression

In the bottom right-hand corner of the Viewer Window, the Firmware Version of the camera is displayed.

38


Home Page

The following function buttons are located on the Home page, as seen below.

Display Size Adjustment (x1/x½)

The image display size can be adjusted to full-size or half-size.

Full Screen Mode (with Digital Zoom Control)

Click this button to view the monitored image in full screen mode. Use the mouse to control zoom effects in Full

Screen Mode: scroll the mouse wheel (for zoom in/out), and drag the mouse into any direction. Double-click on the screen to exit Full Screen Mode and return to the Home page.

Talk button (on/off)

The Talk function allows the local site to talk to the remote site. Click the button to switch it on/off. Refer to the

Security section ( Add user>Talk/Listen ) for further details. This function is available only to a user who has been

granted this privilege by the Administrator.

39


Speaker button (on/off)

Press the Speaker button to mute/activate the audio. This function is available only to a user who has been granted this privilege by the Administrator.

Snapshot button

Press this button to automatically save the JPEG snapshots in the specified location. The default location to save

snapshots is: C:\. To change the storage location, refer to File Location .

Video Streaming Stop/Restart button (stop/restart)

Press the Stop button to disable video streaming and to display the live video as black. Press the Restart button to show the live video again.

Recording button (on/off)

Pressing the Recording button will store recordings from the Live View in the location specified on the local hard drive, which can be configured in the File Location (snapshot) page. The default storage location for the web

recording is: C:/. Refer to File Location for details.

Zoom Adjustment

Click the Wide/Tele buttons to control zoom out/in. Or move the zoom adjustment bar to the desired zoom ratio.

Optical/Digital Zoom Control

In Normal View display mode, you can zoom in/out by moving the cursor to the Live Video Pane and scrolling the mouse wheel. Digital zoom is only available when the function is activated and set up on the Camera-Misc1 screen

under the PTZ tab. See the Camera—Miscellaneous Settings Menu 1 section for details. When the camera reaches

the limit of its optical range, it will automatically switch to digital zoom.

Focus Adjustment



Auto Focus (Continuous AF)



Click the auto button to enable AF mode. In this mode, the camera automatically and continuously maintains focus regardless of zoom or view changes. The Focus status is displayed above the Live View Pane.

Manual Focus

Click the manual button to adjust focus manually using the Near/Far buttons. The Focus status is displayed above the Live View Pane.

Expand PTZ Control Panel Button

Click this button to expand a PTZ Control Panel:

40


Use the PTZ Control Panel to quickly and easily control iris, angle, tilt, and zoom settings for the Live View Pane, and to run Presets, Pattern lines, and Sequence paths. The PT Speed setting controls the rate at which the pan and tilt changes. To stop running a Pattern or Sequence path, move the cursor to the Live View Pane and move the camera in any direction.



Pan & Tilt Direction Control



Iris Control (Auto Iris/Iris+/Iris-)



Zoom (Zoom In/Zoom Out)





Focus (Auto Focus/Focus Near/Focus Far)

Run Preset/Cruise/Sequence



Select a Preset/Cruise/Sequence line and start it by clicking on the Run button (

PT Speed (1~10)

/ /.

Set a number between 1 and 10 as the PT Speed every time users pan or tilt the camera via the Pan & Tilt

Direction Control Panel.

See PTZ Settings for information on these functions.

).

Live View Pane Pan/Tilt Control

Control pan/tilt by left-clicking the cursor in the Live View Pane and dragging the pointer that appears in any direction. Placing the pointer close to the center of the image results in a slow rate of change. Placing the pointer further from the center results in a more rapid rate of change.

41


System-Related Settings

The figure below shows all categories under the System tab. Each category in the sidebar is explained in the following sections.

NOTE: The System configuration page is accessible only by the Administrator.

Related Links



Host Name and System Time

Setting



DDNS



HTTP



Network Failure Detection



File Location



Software Version



Security



Mail



Application



Storage Management



View Information



Software Upgrade



Network



FTP



Motion Detection



Recording



Factory Default



Maintenance

42

Host Name and System Time Setting


Click the category System in the sidebar. The page is displayed below.

Host Name

The host name is for camera identification. If the alarm function (see Application ) is enabled and is set to send an

alarm message by Mail/FTP, the host name entered here is displayed in the alarm message.

Time Zone

Select the time zone from the drop-down menu.

Enable Daylight Saving Time

To enable DST, check the box and then specify time offset and DST duration. The format for time offset is

[hh:mm:ss]. For example, if the amount of time offset is one hour, enter 01:00:00 in the field.

Sync with Computer Time

Select this button to synchronize video date and time display with the PC.

Manual

The Administrator can set video date, time and day manually. Entry format should be identical with that shown next to the Enter field.

43


Sync with NTP Server

Network Time Protocol (NTP) is an alternate way to synchronize your camera’s clock with an NTP server. Specify the server you wish to synchronize in the Enter field. Then select an update interval from the drop-down menu. For further information about NTP, visit www.ntp.org

.

Security

Clicking the category Security in the System sidebar opens a drop-down menu with the tabs: User, HTTPS, IP Filter, and IEEE 802.1X.

Related Links

User

HTTPS

IP Filter

IEEE 802.1X

User

Click the User tab under the category Security in the sidebar to display the following page.

44


Admin Password

Change the administrator’s password by inputting the new password in both text boxes. The input characters/numbers are displayed as dots for security purposes. After clicking Save, the web browser asks the

Administrator for the new password. The maximum length of the password is 14 digits.

NOTE: The following characters are valid: A-Z, a-z, 0-9,!#$%&’-.@^_~.

Add user

The user name and passwords are limited to 16 characters. There is a maximum of twenty user accounts.

To add a new user:

1. Type the new User name and User password

Select the appropriate check boxes to give the user Camera Control, Talk and Listen permissions.

I/O access – Basic functions that enable users to view video when accessing to the camera.

Camera control – Allows the User to change camera parameters on the Camera tab.

Talk/Listen --Talk and Listen functions allow the user at the local site (DVR) to communicate with, the administrator at the remote site.

Click Add.

Manage User



Delete

To delete a user, pull down the user list and select the user name you wish to delete. Then click Delete to remove it.



Edit

NOTE: You must enter the user password as well as select the function available to the user. When finished, click Save to modify the account authority.

Pull down the user list and select a user name. Click Edit to edit the user’s password and privileges.

45


HTTPS

HTTPS allows secure connections between the camera and web browser using Secure Socket Layer (SSL) or

Transport Layer Security (TLS) to protect camera settings and Username/Password info. A self-signed certificate or a CA-signed certificate is required to implement HTTPS. Click the HTTPS tab under the category Security in the sidebar to display the following page.

46


To Create a Self-Signed Certificate:

1. From the HTTPS page, click the Create button under Create self-signed certificate.

Provide the requested information to install a self-signed certificate for the camera.

Country - Enter a two-letter combination code to indicate the country the certificate will be used in.

For instance, type in “US” to indicate United States.

State or province - Enter the local administrative region.

Locality - Enter other geographical information.

Organization - Enter the name of the organization to which the entity identified in Common Name belongs.

Organizational Unit - Enter the name of the organizational unit to which the entity identified in the

Common Name field belongs.

Common Name - Indicate the name of the person or other entity that the certificate identifies (often used to identify the website).

47


Valid days - Enter the period in days (1~9999) to indicate the valid period of certificate.

Click OK to save the Certificate Information after completion.

NOTE: The self-signed certificate does not provide the same high level of security as a CA-issued certificate.

To Request a Certificate from a CA:

1. From the HTTPS page, click the Create Certificate Request button.

48


Provide the requested information to create a certificate request for the camera.

Country - Enter a two-letter combination code to indicate the country the certificate will be used in.

For instance, type in “US” to indicate United States.

State or province - Enter the local administrative region.

Locality - Enter other geographical information.

Organization - Enter the name of the organization to which the entity identified in Common Name belongs.

Organizational Unit - Enter the name of the organizational unit to which the entity identified in the

Common Name field belongs.

Common Name - Indicate the name of the person or other entity that the certificate identifies (often used to identify the website).

Click OK to save the Certificate Request Information after completion.

The subject of the Created Request is now shown in the Subject field on the HTTPS page.

Click Properties below the Subject field.

Copy the PEM-formatted request and send it to your CA.

49


To Install a Certificate from a CA:

1. If not already done, copy the signed certificate received from the CA to the computer.

From the HTTPS page, click the Upload Signed Certificate button.

50


IP Filter

The IP filter restricts access to the camera by denying/allowing specific IP addresses. Click the IP filter tab under the category Security in the sidebar to display the following page.

Enable IP Filter



Check the box to enable the IP Filter function. Once enabled, the listed IP addresses (IPv4) are allowed/denied access to the camera.



Select Allow or Deny from the drop-down list and click the Apply button to determine the IP Filter behavior.

Add/Delete IP Address



Input the IP address and click the Add button to add a new filtered address. The Filtered IP Addresses box shows the currently configured IP addresses. Up to 256 IP address entries may be specified.



To remove an IP address from the list, select the IP address and then click the Delete button.

51


IEEE 802.1X

The camera is allowed to access a network protected by 802.1X/EAPOL (Extensible Authentication Protocol over

LAN). Users must contact the network administrator to obtain certificates, user IDs, and passwords.

CA Certificate

The CA certificate is created by the Certificate Authority for the purpose of validating itself. Upload the certificate to check the server’s identity.

Client Certificate/Private Key

Upload the Client Certificate and Private Key to authenticate the camera.

Settings



Identity - Enter the user identity associated with the certificate. Up to 16 characters can be used.



Private Key Password - Enter the password (maximum 16 characters) for your user identity.

Enable IEEE 802.1X

Check the box to enable IEEE 802.1X.

Click Save to save the IEEE 802.1X/EAP TLS setting.

52


Network

From the System sidebar, click the category Network. A drop-down menu appears with tabs including Basic, QoS,

SNMP, and UPnP.

Related Links

Basic

QoS (Quality of Service)

SNMP (Simple Network Management Protocol)

UPnP

53


Basic

Users can connect to the camera with either fixed or dynamic (DHCP) IP address. The camera also provides PPPoE

(Point-to-Point Protocol over Ethernet) support for users who connect to the network via PPPoE.

General



Get IP address automatically (DHCP)

The camera’s default setting is Use fixed IP address. Refer to Accessing Camera for login with the default IP

address.

If Get IP address automatically is selected, after the camera restarts, users can search through the installer program DeviceSearch.exe, which is found in the DeviceSearch folder in the supplied CD.



NOTE: For future identification, record the camera’s MAC address, which is found on the camera label.

Use fixed IP address

54

To set up a new static IP address:

1. Select the Use fixed IP address option.

Type a new IP address in the IP address box.

Type a new address in the Default Gateway box.

Click Save to confirm the new setting.


Users can login to the camera with a static IP address by using the DeviceSearch software (see Accessing

Camera ) or entering the IP address in the URL bar and pressing Enter.













IP address - The IP address is necessary for network identification.

Subnet mask - Used to determine if the destination is in the same subnet. The default value is

255.255.255.0.

Default gateway - Used to forward frames to destinations in a different subnet. An invalid gateway setting causes transmission to destinations in other subnets to fail.

Primary DNS - The primary domain name server that translates hostnames into IP addresses.

Secondary DNS - A secondary domain name server that backs up the primary DNS.

Use PPPoE - PPPoE users should enter their PPPoE Username and Password into the respective fields.

Click the Save button to save the settings.

55


Click Save to save the settings.





Advanced



Web server port - The default web server port is 80. Once the port is changed, the user must be notified the change for the connection to be successful. For instance, when the Administrator changes the HTTP port of the camera whose IP address is 192.168.0.100 from 80 to 8080, the user must type in the web browser “http://192.168.0.100:8080” instead of “http://192.168.0.100”.

RTSP port - The default setting of the RTSP Port is 554. The range is from 1024 to 65535.



MJPEG over HTTP port - The default setting of MJPEG over HTTP Port is 8008. The range is from 1024 to 65535. Note that MJPEG is not supported by Latitude.

HTTPS port - The default setting of HTTPS Port is 443. The range is from 1024 to 65535.



MTU -The MTU (Maximum Transmission Unit) is the greatest amount of data that can be transferred in one physical frame on the network. For Ethernet, the MTU is 1500 bytes. For PPPoE, the MTU is

1492.

NOTE: Be sure to assign a different port number for each separate service mentioned above.


IPv6 Address Configuration

With IPv6 support, users can use the corresponding IPv6 address for browsing. Enable IPv6 by checking the box.

Click Save to save the setting.

56


QoS

Quality of Service (QoS) provides differentiated service levels for different types of traffic packets and guarantees delivery of priority services during periods of network congestion. Adapting the Differentiated Services (DiffServ) model, traffic flows are classified and marked with DSCP (DiffServ Codepoint) values, and thus receive the corresponding forwarding treatment from DiffServ-capable routers.

DSCP Settings

The DSCP value range is from 0 to 63. The default DSCP value is 0 (DSCP disabled).





The camera uses the following QoS classes: Video, Audio, and Management.



Video - This class consists of applications such as MJPEG over HTTP, RTP/RTSP and RTSP/HTTP. Note that MJPEG is not supported by Latitude.

Audio - This setting is only available for cameras that support audio.

Management - this class consists of HTTP traffic (web browsing).

Click the Save button when complete.

NOTE: To enable this function, make sure the switches/routers in the network support QoS.

57


SNMP Settings

Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed remotely by the network management system.

SNMP v1/v2



Enable SNMP - Select the version of SNMP (v1 or v2) to use by checking the box.



Read Community - Specify the community name that has read-only access to all supported SNMP objects. The default value is “public”.



Write Community - Specify the community name that has read/write access to all supported SNMP objects (except read-only objects). The default value is “write”.

Traps for SNMP v1/v2

Traps are used by the camera to send messages to a management system for important events or status changes.



Enable traps - Check this box to activate trap reporting.



Trap address - Enter the IP address of the management server.





Trap community - Enter the community to use when sending a trap message to the management system.

Trap option

Warm start - A warm start SNMP trap signifies that the SNMP device, such as the camera, performs software reload.

58


Click the Save button when complete.

UPnP

The UPnP Setting page enables you to use Universal Plug-and-Play protocols for networking your devices.

59


UPnP Setting



Enable UPnP - When UPnP is enabled, whenever a camera is discovered on the LAN, the icon of the connected camera appears in My Network Places and allows direct access as shown below.



NOTE: To enable this function, make sure the UPnP component is installed on your computer. Refer to

Install UPnP Components for the Windows 7 procedure.

Enable UPnP port forwarding - When UPnP port forwarding is enabled, the camera is allowed to open the web server port on the router automatically.



NOTE: To enable this function, make sure that your router supports UPnP and that it is activated.

Friendly name - Set the name for the camera for identification.


60


DDNS

Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain name.

Enable DDNS

Check this box to enable DDNS.



Provider - Select a DDNS host provider name from the drop-down list.





Host name - Enter the registered domain name in the field.

Username/E-mail - Enter the username or e-mail address required by the DDNS provider for authentication.



Password/Key - Enter the password or key required by the DDNS provider for authentication.

Click Save to save the setting.

61


Mail

The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is triggered. SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified and the message text is transferred.

Two SMTP server accounts can be configured. Settings include SMTP Server, account name, password, and e-mail address settings. Enter the details in the appropriate fields. For SMTP server details, contact your network service provider. Click Save when finished. The configuration page is shown below.

62


FTP

The Administrator can send an alarm message to up to two File Transfer Protocol (FTP) sites when motion is detected. Settings include first and second server, server port, user name, password, and remote folder. Enter the details in the appropriate fields. Click Save when finished. The FTP setting page is shown below.

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HTTP

An HTTP notification server listens for notification messages of triggered events sent from cameras. You can set up to two notification server accounts. Alarm triggered and Motion Detection notifications can be sent to the specified

HTTP server. Enter the HTTP details, including server, user name, and password, in the appropriate fields. Click Save when finished. The HTTP setting page is shown below.

Refer to Application: Send HTTP notification

and Motion Detection for HTTP Notification settings .

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Application (Alarm Settings)

When the user selects Application, the screen below is displayed.

The Quasar HD PTZ supports four alarm inputs and two relay outputs. Make sure the alarm connections are properly wired before configuring alarm related settings from the Application screen. Refer to the pin definition table below for alarm system wiring.

Alarm I/O Pin Definitions

Pin

3

4

1

2

5

6

Definition

ALARM_OUT_NO_1

ALARM_OUT_NC_1

ALARM_OUT_COM_1

GND

ALARM_OUT_NO_2

ALARM_OUT_NC_2

Pin Definition

7

ALARM_OUT_COM_2

8

GND

9

ALARM_IN_4

10

ALARM_IN_3

11

ALARM_IN_2

12

ALARM_IN_1

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To configure alarms:

1. From the Application page, select an alarm and press Edit. The page below is displayed.

Configure the alarm according to the functions described below.

Alarm setting



Alarm switch - The Administrator can enable or disable the alarm function.



Alarm type - Select an alarm type (Normal close or Normal open) that corresponds with the alarm application.

Triggered Action





The Administrator can specify various alarm actions to be taken when an alarm is triggered. The options are listed below.

Enable alarm output 1/2 - Select these boxes to enable alarm relay outputs.

Send message by FTP/E-Mail - Select whether to send an alarm message by FTP and/or e-mail when an alarm is triggered.



Upload image by FTP - Select this box to assign an FTP site and configure the parameters shown in the figure below. When an alarm is triggered, event images are uploaded to the designated FTP site.

Specify which one of two FTP addresses you wish to use from the drop-down menu. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.

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Check the box for Continue image upload if you wish to use this option. If you wish to specify the length of time for the upload, click this radial button and enter the number of seconds. If you wish to upload during the active trigger, click this radial button. Finally, select the number of frames per second from the drop-down menu next to Image Frequency.



Upload image by E-Mail - Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When the alarm is triggered, event images are sent to one of two designated e-mail addresses. Select the number of frames for the pre-trigger and post-trigger buffers from the drop-down menu of 1-20 frames.

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NOTE: Make sure that SMTP or FTP configuration has been completed. See Mail

and FTP for further

details.

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

Record Stream to SD Card - Select this box in order to save the alarm-triggered recording into your

MicroSD card. Enter the number of seconds for the pre-trigger buffer. Select the first radial button if you wish to upload for a specified length of time and enter the number of seconds. Alternatively, select the second radial button to upload during the active trigger.

NOTE: Make sure that local recording (with a MicroSD/SDHC card) is activated so that this function can be

implemented. See Recording for further details.

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

PTZ Function - Assign a camera function (Preset, Sequence, Auto pan, or Pattern), and specify a

Preset Point/Sequence Line/Auto pan Path/Pattern Line to be performed when the alarm is triggered.

NOTE: See PTZ Settings for details of Preset Point/Pattern Line/Auto pan Path/Sequence Line setups.

If the selected function is Preset, a value (1 ~ 256 sec.) must be entered in the in the Dwell time field. When the alarm is triggered, the camera will move to the selected Preset Point and remain in that position for the defined dwell time. For function modes other than Preset, the camera will continue to execute the specified function until the camera’s alarm status is reset.

NOTE: The Dwell Time is only adjustable when selecting Preset as the alarm action. After the dwell time has elapsed, the camera will return to its trigger position and recheck alarm pin status.

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

Send HTTP notification - Check this box to specify the destination HTTP address and parameters for event notifications by the triggered alarm. When an alarm is triggered, the notification will be sent to one of two specified HTTP servers.



File Name

File name - Enter a file name in the field, for example, image.jpg. The uploaded image’s file name format is set in this section. Select one that meets your requirements.





Add date/time suffix

File name: imageYYMMDD_HHNNSS_XX.jpg

Y: Year, M: Month, D: Day

H: Hour, N: Minute, S: Second

X: Sequence Number

Add sequence number suffix (no maximum value)

File name: imageXXXXXXX.jpg

X: Sequence Number



Add sequence number suffix (limited value)

File Name: imageXX.jpg

X: Sequence Number

The file name suffix ends at the number being set. For example, if the setting is up to “10,” the file name will start from 00, end at 10, and then start over again.



Overwrite - The original image in the FTP site will be overwritten by the new uploaded file with a static filename.

After entering all the settings, click the Save button.

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Motion Detection

The motion detection function detects suspicious motion and triggers alarms when motion volume in the detected area reaches/exceeds the determined sensitivity threshold value.

Within the Live View Pane on the Motion Detection page, the Motion Detection Windows frame is used for defining the motion detection area. To change the size of the Motion Detection Windows, move the mouse cursor to the edge of the frame and drag it outward/inward. Moving the mouse to the center of the frame shifts the frame to the intended location.

Up to 10 Motion Detection Windows can be set. Press the Add button under the Live View Pane to add a Motion

Detection Window. To cancel a Motion Detection Window, move the mouse cursor to the selected Window and click the Delete button.

If the Motion Detection function is activated, the Motion pop-up window appears.

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When motion is detected, the signals are displayed in the Motion window as shown below.

Detailed settings for Motion Detection are as follows:

Motion Detection

Activate this function by selecting On or Off. Default setting is Off.

Motion Detection Setting

Various parameters of Motion Detection can be set in this section.



Sampling pixel interval [1-10]: The default value is 1. If the value is set as 3, within the detection region, the system will take one sampling pixel for every 3 pixels by each row and each column (see the figure below).







Detection level [1-100]: The default level is 40. This sets detection level for each sampling pixel; the smaller the value, the more sensitive it is.

Sensitivity level [1-100]: The default level is 80, which means if 20% or more sampling pixels are detected differently, the system will detect motion. The bigger the value, the more sensitive it is.

When the value is bigger, the red horizontal line in the motion indication window will be lowered accordingly.

Time interval (sec) [0-7200]: The default interval is 10. The value is the interval between each detected motion.


The Administrator can specify alarm actions to be taken when motion is detected. The options are listed as follows:



Enable alarm output 1/2 - Check these boxes to select the predefined type of alarm output in order to enable alarm relay output when motion is detected.





Send alarm message by FTP/E-Mail - Select whether to send an alarm message by FTP and/or e-mail when motion is detected.

Upload image by FTP - Select this box in order to upload an image to a designated FTP site when motion is detected according to various parameters as shown in the figure below.

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Specify the FTP address to use from the drop-down menu. Select the number of frames for the pretrigger and post-trigger buffers from the drop-down menu of 1-20 frames.




Upload image by E-Mail

Select this box in order to assign an e-mail address and configure various parameters as shown in the figure below. When motion is detected, event images are sent to one of two designated e-mail addresses. Select the number of frames for the pre-trigger and post-trigger buffers from the dropdown menu of 1-20 frames.


NOTE: Make sure that SMTP or FTP configuration has been completed. See Mail

and FTP for further

details.

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

Send HTTP notification

Check this box to send a notification by HTTP. Select the destination HTTP address from the dropdown menu and specify the parameters for event notifications by Motion Detection triggered. When an alarm is triggered, the notification will be sent to one of two specified HTTP servers.



Record Stream to SD Card - Select this box to store the motion detection recording in a

MicroSD/SDHC card when motion is detected. Enter the number of seconds for the pre-trigger buffer.

Select the first radial button if you wish to upload for a specified length of time and enter the number of seconds. Alternatively, select the second radial button to upload during the active trigger.


implemented. See Recording

for further details.

File Name

The uploaded image’s filename format is set in this section. Select one that meets your requirements.

Save

Click the Save button to save your Motion Detection settings.

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Network Failure Detection

The network failure detection function allows the IP camera to periodically ping another IP device within the network to detect a network failure, for example, if a video server is disconnected. By implementing local recording

(through a MicroSD card) if a network failure occurs, the camera can operate as a backup recording device for the surveillance system.

Detection Switch

The Administrator can enable or disable the detection function by selecting On or Off.

Detection Type

Enter the IP address to ping and the time interval in minutes between pings.


The Administrator can specify various alarm actions to be taken when an alarm is triggered. The options are listed below.



Enable alarm output 1/2 - Check these boxes to select the predefined type of alarm output in order to enable alarm relay output when a network failure is detected.

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

Record stream to sd card - Select this box in order to save the alarm-triggered recording into your

MicroSD card. Enter the number of seconds for the pre-trigger buffer. Select the first radial button if you wish to upload for a specified length of time and enter the number of seconds. Alternatively, select the second radial button to upload during the active trigger.




implemented. See Recording

for further details.

Send message by FTP/E-Mail

Select whether to send an alarm message by FTP and/or e-mail when a network failure is detected.

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Storage Management

Users can implement local recording of up to 32GB on a MicroSD/SDHC card. The Storage Management page shows the capacity information of the MicroSD card and a recording list of all the recording files saved on the memory card. Users can also format the SD card and implement automatic recording cleanup on this page. To implement

MicroSD card recording, go to the Recording page (see Recording ) for activation.

NOTE: Format the MicroSD/SDHC card when using it for the first time. Formatting also is required when a memory card has been used on one camera and is then transferred to a camera that uses a different software platform.

Device information

Upon inserting the MicroSD/SDHC card, card information, such as the memory capacity and status, is displayed.

Device setting

Press the Format button to format the memory card.

Disk cleanup setting

You can enable automatic recording cleanup by clicking on Enable automatic disk cleanup. From the pull-down menu, specify the minimum length of time over which you wish to remove recordings, for example, remove recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest recordings. Click

Save when you finish.

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Recording list

Each video file on the MicroSD/SDHC card is listed in the Recording list below. The maximum file size is 60 MB per

file. See Recording for further details.

When the recording mode is set as Always (consecutive recording) and the MicroSD/SDHC card recording is enabled by events triggered, the system immediately saves a recorded event on the memory card once an event occurs.

Then the camera will return to the regular recording mode after events recording.





Remove - To remove a file, first select the file and then press the Remove button.

Sort - Click the Sort button to list the files in the Recording list in order of name and date.



NOTE: The capital letter A, M, or R and underscore that appear at the beginning of the file name denote the type of recording:



A stands for Alarm





M stands for Motion

R stands for regular recording

Download recording file - To open/download a video clip, first select the file and then click the

Download button at the bottom of the box. The selected file window pops up as shown below. Select the AVI file to play the video in the player or download it to a specified location.

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Recording





In the Recording page, specify the recording schedule according to your requirements. Select one of three options:



Disable - Disable this function

Always - Always use this function

Only during time frame - Record only during a specified time frame

The Recording page is displayed below.

Activating MicroSD/SDHC Card recording

Two types of schedule mode are available:





Always - Choosing Always activates the MicroSD/SDHC Card Recording all the time.

Time Frame setting - Users can setup the time frame to fit the recording schedule by selecting the day(s), start time and duration for recording.

80


Click the Save button to confirm the schedule mode.

Terminating MicroSD/SDHC Card recording

Select Disable to terminate the recording function.

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File Location

From the File Location page, specify a storage location for snapshots and web recordings. The default setting is: C:\.

After confirming the setting, click Save to save the snapshots and recordings in the designated location.

NOTE: Make sure the selected file path contains valid characters.

82


View Information





Clicking the category View Information in the System sidebar opens a drop-down menu with tabs including:



Log file

User Information

Parameters

View Log File

Click Log file to view the system log file. The content of the file provides information about connections after system boot-up.

83


View User Information

The Administrator can view each added user’s login information and privileges in the User information page (see

Security ).

View User Login Information

All users in the network are listed in the User information screen shown below. Click get user information to see each user’s details. For example: Admin: 1234. This indicates that the user’s login user name is Admin and the password is 1234.

84


View User Privilege

Click get user privacy at the bottom of the page to view each user’s privileges.

As the figure above shows:

Admin: 1:1:1:1

1:1:1:1= I/O access : Camera control : Talk : Listen (see Security )

This denotes that the user name Admin is granted privileges of I/O access, Camera control, Talk and Listen.

85


View Parameters

Click Parameters on the sidebar to view the entire system’s parameter settings.

86


Factory Default

The Factory default setting page is shown below. Follow the instructions to reset the camera to factory default settings if needed.

Full Restore

Click the Full Restore button to restore the factory default settings. The system restarts in 30 seconds.

NOTE: The IP address and all other settings will be restored to factory default settings.

Partial Restore

Click the Partial Restore button to restore the factory default settings, but save your network settings. The system restarts in 30 seconds.

Reboot

Clicking the Reboot button restarts the system without changing current settings.

87


Software Version

The current software version is displayed in the Software version page.

Software Upgrade

The Software upgrade page is shown below.

NOTE: Make sure the software upgrade file is available before performing a software upgrade.

88


To upgrade the firmware:

1. Click Browse and select the binary file to be uploaded, for example, userland.img.

NOTE: Do not change the upgrade file name or the system will fail to find the file.

Pull down the upgrade binary file list and select the file you want to upgrade. In the above example userland.img is selected.

Press Upgrade. The system verifies that the upgrade file exists and begins to upload the file.

The upgrade status bar is displayed on the page. When the upgrade process is completed, the viewer returns to the Home page.

Close the video browser.

From the Windows Start menu, select Control Panel and then select Uninstall a Program. In the Currently

installed programs list, select DCViewer and click the button Uninstall to delete the existing DCViewer.

Open a new web browser, re-login the camera, and then allow the automatic download of the DVTel Web

Player (DCViewer).

89


Maintenance

Users can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera on the Maintenance page.

Export

Users can save system settings by exporting the configuration file (.bin) to a specified location for future use. Press the Export button and the popup File Download window appears as shown below. Click Save and specify a location to save the configuration file.

Upload

To copy an existing configuration file to the camera, click Browse to select the configuration file, and then press the

Upload button.

90


Video and Audio Streaming Settings







Select the Streaming tab in the navigation bar at the top of the page to display the configurable video and audio selections in the sidebar. From the Streaming sidebar, the Administrator can configure specific video resolution, video compression mode, video protocol, audio transmission mode, etc. Further details of these settings are specified in the following sections.

The following video resolutions are supported:



MJPEG + H.264

MJPEG only

H.264 + H.264

H.264 only


Related Links

Video Format

Video Compression

Video OCX Protocol

Video Frame Rate

Audio

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Video Resolution and Rotate Type

From the Video Format page, users specify Video Resolution, Rotate Type and other video format settings for an

NTSC or PAL TV system. The TV system is set on the Camera Misc-2 page of the PTZ tab (see TV System ). The video

format setting page for a PAL TV system is shown below.

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Dual Streaming Combinations

Following are the dual streaming combinations for the Qusar CP-3200 HD PTZ cameras:

Stream

2

Stream

1

1.3MP

(SXGA)

720P

XGA

SVGA

D1

VGA

CIF

1.3MP SXGA

[1280x1024]

(30,15)/(25,13)

X

X

X

X

X

X

720P

[1280x720]

(30,30)/

(25,25)

X

X

X

XGA

[1024x768]

(30,30)/

(25,25)

(30,30)/

(25,25)

X (30,30)/

(25,25)

X

(30,30)/

(25,25)

SVGA

[800x600]

D1

[720x480/576]

VGA

[640x480]

CIF

[356x240/288]

X (30,30)/

(25,25)

X

(30,30)/

(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

X (30,30)/(25,25) (30,30)/(25,25) (30,30)/(25,25)

X

X

(30,30)/

(25,25)

(30,30)/

(25,25)

X

X

(30,30)/(25,25)

(30,30)/(25,25)

X

X

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25) (30,30)/(25,25)

X X

Following are the dual streaming combinations for the Qusar CP-4200 HD PTZ cameras:

Stream

2

Stream

1

1080P

1.3MP

720P

XGA

SVGA

D1

VGA

CIF

1080P

[1920x1080]

(30,0)/(25,0)

(15,15)/(13,13)

X

X

X

X

X

X

X

1.3MP SXGA

[1280x1024]

720P

[1280x720]

XGA

[1024x768]

SVGA

[800x600]

D1

[720x480/576]

VGA

[640x480]

CIF

[356x240/288]

(15,30)/

(13,25)

(15,30)/

(13,25)

(15,30)/

(13,25)

(15,30)/

(13,25)

(30,30)/(25,25) (30,30)/(25,25) (30,30)/(25,25)

(30,15)/

(25,13)

X (30,30)/

(25,25)

X

(30,30)/

(25,25)

X

(30,30)/

(25,25)

X (30,30)/

(25,25)

X

(30,30)/

(25,25)

X X

(30,30)/

(25,25)

(30,30)/(25,25) (30,30)/(25,25) (30,30)/(25,25)

(30,30)/

(25,25)

(30,30)/(25,25) (30,30)/(25,25) (30,30)/(25,25)

X (30,30)/

(25,25)

X

(30,30)/

(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

(30,30)/(25,25)

X (30,30)/(25,25) (30,30)/(25,25) (30,30)/(25,25)

X

X

X

X

X

X

X

X

X

X

(30,30)/(25,25)

X

(30,30)/(25,25)

X

All information in cells is in fps, NTSC/PAL

93


Text Overlay Settings













Users can select data items to display on the Live View Pane, including date, time, and user-defined text. The maximum length of the string is 20 alphanumeric characters. Click Save to confirm the Text Overlay setting.

Video Rotate Type

Users can change video display type if necessary. Selectable video rotate types include:

Normal video

Flip video

Mirror video

90 degree clockwise

180 degree rotate

90 degree counterclockwise.

Differences among these types are illustrated below. The following drop-down menu appears when selecting this option.

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Suppose the displayed image of the camera is shown as follows.

To rotate the image vertically, for example, select Flip video. The displayed image is reversed as shown below.

Following are descriptions of different video rotate types.



Normal video - The image appears as it is viewed.





Flip video - The image is reversed along its horizontal axis.

Mirror video - The image is reversed along its vertical axis.







90 degree clockwise - The image rotates 90° clockwise (to the right).

180 degree rotate - The image rotates 180° counter-clockwise (to the left).

90 degree counterclockwise - The image rotates 90° counter-clockwise (to the left).

Click Save to confirm the setting.

GOV Settings

Users can set the GOV length to determine the frame structure (I-frames and P-frames) in a video stream for saving bandwidth. The setting range is from 2 to 64. A longer GOV means decreasing the frequency of I-frames. Click Save to confirm the GOV setting.

95


Video Compression

From the Video Compression page, users can specify the values for MJPEG/H.264 compression modes. See the figure below. Note that MJPEG is not supported by Latitude.

MJPEG Q (Quality) factor

A higher value implies higher bit rates and higher visual quality. The default setting of MJPEG Q factor is 35; the setting range is from 1 to 70. Click Save to confirm the setting.


H.264-1/H.264-2 bit rate

The default setting of H.264-1/H.264-2 is 4096/1024 kbps; the setting range is from 64 to 8192 kbps. Click Save to confirm the setting.

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Display Compression Information

Select to display compression information on the Home page. Click Save to confirm the setting.

CBR Mode Setting

If available bandwidth is limited, CBR (Constant Bit Rate) mode can be selected. Note that CBR mode affects image quality. To operate the camera in Variable Bit Rate (VBR) mode, uncheck the CBR mode setting checkbox. Click Save to confirm the setting.

97


Video OCX Protocol

From the Video OCX Protocol page, users can select RTP over UDP, RTP over TCP, RTSP over HTTP or MJPEG over

HTTP for streaming media over the network. In the case of multicast networking, users can select the Multicast mode. See the figure below.







Video OCX protocol setting options include:



RTP over UDP

RTP over RTSP (TCP)

RTSP over HTTP

MJPEG over HTTP




Multicast mode - Enter all the required data: Multicast IP Address, H.264-1/H.264-2 Video Port,

MJPEG Video Port, Audio Port, and Multicast TTL.

Click Save to confirm the settings.

98


Video Frame Rate

From the Video Frame Rate page, users can specify the frames per second (fps). See the figure below.

MJPEG/H.264-1/H.264-2 Frame Rate

The default MJPEG Frame Rate Setting is 30 fps (NTSC) or 25 fps (PAL). The setting range for H-264-1 in NTSC is from

1 to 30 and 1 to 25 in PAL. The setting range for H-264-2 is from 1 to 15 in NTSC and 1 to 13 in PAL. Click Save to confirm the settings.


NOTE: A lower frame rate decreases video smoothness.

99


Audio Mode and Bit Rate Settings

The Audio page is show below. From the Audio page, the Administrator can select a transmission mode and audio bit rate.







Transmission Mode



Full-duplex (Talk and listen simultaneously) - Local and remote sites can communicate with each other simultaneously, i.e. both sites can speak and be heard at the same time.



Half-duplex (Talk or listen not at the same time) - The local/remote site can only talk or listen to the other site at one time.

Simplex (Talk only) - The local/remote site can only talk to the other site.

Simplex (Listen only) - The local/remote site can only listen to the other site.

Disable - Select this option to turn off the audio transmission function.

Server Gain Setting

Set the audio Input/Output gain levels for sound amplification. The audio gain values are adjustable from 1 to 6. The sound will be turned off if the audio gain is set to Mute.

Bit Rate

Selectable audio transmission bit rate include 16 kbps (G.726), 24 kbps (G.726), 32 kbps (G.726), 40 kbps (G.726), uLAW (G.711) and ALAW (G.711). Both uLAW and ALAW signify 64 kbps, but in different compression formats. A higher bit rate enables higher audio quality, but requires higher bandwidth.

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NOTE: Latitude does not support G.726 bit rates.

Click Save to confirm the settings.

PTZ Settings

The figure below shows all categories under the PTZ tab. Each category in the sidebar is explained in the following sections.

Related Links



Preset



Auto Pan



Home



Privacy Mask



Camera - WB



Camera – Misc2



Pattern



Sequence



Tilt Range



Camera – Exposure



Camera – Misc1



Camera – Default

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Preset

From the Preset page, users can program up to 256 Preset Points to target a specific view in the Live View Pane.

To program a Preset Point:

1. Move the cursor to the Live View Pane.

Left-click and drag the red pointer to the desired position

Adjust the fine zoom/focus ratio.

Under Preset setting, assign an unused number to the Preset Point from the drop-down Number List. Click the

PrePage or NextPage buttons for additional numbers.

Enter a descriptive name for the Preset Point.

Click Set to save settings.

To move the camera to a Preset position:

1. Under Preset go, select the desired Preset Point from the drop-down Preset list.

Use the PrePage or NextPage buttons located under Preset setting for additional numbers.

The camera moves to the target position.

102


Pattern

From the Pattern page, up to four Pattern Lines may be defined. A Pattern Line is a stored route defined through manual adjustment of pan, tilt, and zoom.

To set up a Pattern Line:

1. Select a path number from the Pattern path drop-down list.

In the Live View Pane, move the cursor to the desired start point of the Pattern path.

Use the PTZ controls to set the desired start point view.

Click the Record start: Set button.

Use the PTZ controls to define the path within the Live View Pane.

Click the Record end: Set button when finished.

To move the camera along a Pattern Line:

Under Pattern run, select the desired Pattern path from the drop-down list.

Click the Run button. The camera will move along the recorded Pattern path.

To view the camera in full screen mode as it follows the Pattern Line: a) Move the cursor onto the Live View Pane.

Right-click and select full screen.

Double-click to exit full screen mode.

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To stop running a Pattern Line:

Move the cursor to the Live View Pane and move the camera in any direction.

Auto Pan

From the Auto Pan page, up to four Auto pan paths may be defined. An Auto pan path scans an area horizontally from left to right or right to left at a user-defined speed.

To set up an Auto pan path:

1. Select a path number from the Auto pan path drop-down list under Auto pan setting.

In the Live View Pane, move the camera view to the desired start point and click the Start Point: Set button.

NOTE: The zoom ratio at the start point is maintained for the entire Auto pan path.

Select a speed setting from the Speed drop-down list, from 0 (low) to 3 (fast).

Select a direction for the path from the Direction drop-down list.

In the Live View Pane, move the camera view to the desired end point and click the End Point: Set button.

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To run an Auto pan path:

1. Under Auto pan run, select the desired Auto pan path from the drop-down list.

Click the Run button.

The camera will move along the defined Auto pan path.

To view the camera in full screen mode as it follows the Pattern Line: a) Move the cursor onto the Live View Pane.



To stop running an Auto pan path:


Sequence

The Sequence page allows users to define up to eight Sequence lines for the camera image. A Sequence line is an automated series of camera movements from one Preset Point to another, in a pre-determined order, and for configurable time periods. Each Sequence line can contain up to 64 different Preset Points.

NOTE: Before creating a sequence, you must first define at least two Preset Points. See Preset .

105

To set up Sequence Line:

1. In the Sequence setting section, select Edit.


The Sequence Set window appears.

Select a Sequence line number from the Sequence line drop-down list.

Define each Preset Point for the Sequence line in the desired order: a) Select the first Preset Point from the Preset Name list. Use the PrePage or NextPage buttons located at the bottom of the page to navigate between the Sequence preset numbers.

Specify the Dwell time (between 0 and 127 seconds) for the first Preset Point.

Specify the camera speed.

Repeat steps a, b, and c, for up to 64 Preset Points.

Click Save to save your preset sequence.

To run the camera through a Sequence line:

1. From the Sequence run section, select the Sequence line from the drop-down list.

Click the Go button.

The camera will move through each Preset Point sequentially as programmed.

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To view the camera in full screen: a) Move the cursor onto the Live View Pane.



To stop running a Sequence line:


Home

The Home Function page under the PTZ tab allows you to specify an operation mode to be activated automatically when the camera is idle for a specified period of time.

Switch

Select Switch: On or Switch: Off to activate or disable the Home function. Click the Set button to save the setting.

Time

Specify the time the camera is idle before executing the Home function action. The time period ranges from 1 to

128 minutes.

Type

Specify the type of action to be performed as the Home function: Preset, Sequence, Auto pan, or Pattern.

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Line

Specify the Preset, Sequence, Auto pan, or Pattern path number.

Set

Click the Set button beneath the Line drop-down box to save the Home function settings.

Tilt Range

The Tilt Range page allows you to specify the camera Tilt Angle.

Angle Setting

 Min - Set the minimum tilt angle, from -10° to 10°.



Max - Set the maximum tilt angle, from 80° to 100° if Flip function is not activated, or from 170° to

190° if Flip function is on.

Set

Click the Set button beneath save the Tilt Angle settings.

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Privacy Mask

From the Privacy Mask page, users can set up to 16 privacy masks. The Privacy Mask function allows concealment of sensitive portions of the camera image to avoid intrusive monitoring.

NOTE: The Image Flip function (see Camera—Misc1

) and the Image Inverse function (see Camera—Misc2 )

are automatically disabled when the Privacy Mask function is on.





Mask Setting



Switch - Select Switch: On or Switch: Off to activate or disable the Privacy Mask function. Click the

Set button to save the setting.







Transparency - Select Transparency: On or Transparency: Off to activate or disable Privacy Mask transparency.

Color - Select the desired color from the Color list for the specified Privacy Mask. Click the Set button to save the setting.

Mask Number - Specify the number of the programmed Privacy Mask in the corresponding field.

Mask Size - Specify the Horizontal (1~80) and Vertical (1~60) size of the Privacy Mask.

Add - Click Add to save the programmed Privacy Mask.

Mask Clearing

To delete an existing Privacy Mask select the Privacy Mask to be removed from the Mask list under Mask Clearing and click Clear.

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Camera – Exposure

The exposure is the amount of light received by the image sensor and is determined by the width of the lens diaphragm opening, the amount of exposure by the sensor (shutter speed), and other exposure parameters. From the Exposure page, users can select either Full Auto mode or adjust the parameters of the Shutter Priority, Iris

Priority, or Manual mode for optimized video output in accordance with the operating environment.

Full Auto Mode

If Full Auto is selected, exposure parameters are set automatically.

Shutter Priority Mode

When selecting this mode, a fixed shutter speed is set, while iris and gain vary automatically accordingly. The range of shutter speed is from 1/10000 to 1/25.

Iris Priority Mode

In this mode, the iris value is fixed, while gain and shutter speed vary automatically accordingly. The value of iris is adjustable from F1.6 to F28.

Manual Mode

In this mode, users can manually specify the Shutter speed (1/10000 to 1/25), Iris (F1.6 to F28), and Gain (1 to 15).

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Camera – WB (White Balance)

From the Camera-WB page, users can define the White Balance settings.

A camera needs to find a reference color temperature as a way of measuring the quality of a light source for calculating all other colors. The unit for measuring this ratio is in Kelvin (K) degrees. Users can select one of the

White Balance Control modes according to the operating environment. The following table shows the color temperature of some light sources for reference.

Light Sources

Cloudy Sky

Color Temperature in K

6,000 to 8,000

Noon Sun and Clear Sky

Household Lighting

6,500

2,500 to 3,000

75-watt Bulb

Candle Flame

2,820

1,200 to 1,500

Auto Mode

The Auto Balance White mode computes the white balance value output using color information from the entire screen. It is suitable for an environment with a light source color temperature in the range of roughly 2,700 ~

7,500K.

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Indoor

Static indoor mode setting.

Outdoor

Static outdoor mode setting.

ATW Mode (Auto Tracing White Balance)

The Auto Tracing White Balance function automatically adjusts the white balance in a scene while temperature color is changing. The ATW Mode is suitable for an environment with a light source color temperature in the range of roughly 2500 ~ 10,000K.

Manual Mode

In this mode, users can manually change the White Balance value. Users can select a number between 0 ~255 of

Rgain/Bgain to increase the red/blue luminance. Press Set to confirm the new setting.

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Camera – Misc1 (Miscellaneous Settings Menu 1)













From the Camera-Misc1 page, users can set various camera parameters including:



Backlight Compensation (BLC)

Sharpness

Flip

Exposure Compensation (ExpComp)

Speed by zoom

ICR function

ICR Threshold

BLC

The Backlight Compensation function prevents the center object from being too dark in surroundings where excessive light is behind the center object. Select On or Off. Press Set to confirm the setting.

Sharpness

Increasing the sharpness level can make the image look sharper, especially enhancing the object’s edge. Select from the range between 0 to +15. Press Set to confirm the setting.

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ExpComp

Users can define the value of Exposure Compensation; the value ranges from 1 to 15. Press Set to confirm the setting.

Flip

Users can track an object continuously when it passes under the camera by setting Flip to M.E. (Mechanical) or

Image (Digital Flip) mode.

NOTE: The Flip setting is manually controlled only. If a Preset Position or a point for another function (ex.

Sequence) is set to a position that can only be reached by Flip motion, it cannot be reached when the Flip function is Off.





NOTE: To tilt the camera within a specific range, such as -10° to +100° or -10° to +190°, set the tilt angle

range on the Tilt Range setting page. If not specified, the default setting is 90°.

M.E. Mode - M.E. is a standard mechanical operation. As the Dome Camera tilts to the maximum angle, it will pan 180° and then continue tilting to keep tracking objects.

Image Mode – In Digital Image Flip mode, the camera seamlessly tracks objects.

NOTE: The Privacy Mask function is automatically disabled when the Image Flip function is enabled.

Speed by Zoom

Enable this function to automatically adjust by internal algorithm the pan/tilt speed when zooming. A larger zoom ratio leads to a lower rotating speed. Click Set to save the setting.

ICR Function (Infrared Cut-Filter Removal)

The camera uses the IR cut filter to capture a clear image at night time or in low light conditions. Set to On to enable, Off to disable, or to Auto.

In the Auto mode, the internal circuit automatically chooses when to remove the IR cut filter according to image brightness level.

Press Set to confirm the setting.

ICR Threshold

The ICR Threshold setting switches the sensitivity of the IR cut filter. Select one of the following settings:



Low



Medium



High

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Camera – Misc2 (Miscellaneous Settings Menu 2)











From the Camera-Misc2 page, users can set various camera parameters including:



WDR

Auto Calibration

Noise Reduction

OSD

Set Pan Zero

TV System

WDR

The Wide Dynamic Range (WDR) function resolves high contrast or changing light issues in order to enhance the video display. Select On or Off. Press Set to confirm the setting.

Auto Calibration

Auto Calibration automatically calibrates the camera when a deviation of dome pivot is detected. The camera constantly aligns itself against vertical and horizontal checkpoints to maintain accurate operation. Click the Set button to save the setting.

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Noise Reduction

The Noise Reduction function analyzes pixel by pixel and frame by frame to eliminate environmental noise and deliver optimized image quality, especially in low-light conditions. Select On or Off. Press Set to confirm the setting.

OSD

Enable the OSD (On screen display) function to display the camera tilt, angle, and zoom ratio settings in the Live

View Pane.

Set Pan Zero

Set the current camera position as the Pan Zero (due north) point for the camera.

TV System





Select the video format that matches your TV system:

25 fps (PAL)

30 fps (NTSC)

Press Set to confirm the setting.

Camera- Default

From the Camera-Default page, set the camera back to factory default settings by clicking the Set Default button.

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Logout

Selecting the Logout tab in the top navigation bar pops up a login window to allow login under another user name.

117


- Technical Specifications

Camera

Sensor

Optical Zoom

Digital Zoom

Minimum Illumination

Focal Length

Focus Mode

White Balance

Iris Control

Electronic Shutter

AGC control

Backlight

Operation

Pan Travel

Tilt Travel

Manual Speed

Presets

Preset Accuracy

Preset Speed

Sequence

Auto Pan

Pattern

Privacy Mask

Proportional Pan & Tilt

Resume after Power Loss

Home Function

Auto Flip

Motion Detection

Wide Dynamic Range

Day/Night (IR Cut Filter)

Image Rotation

Noise Reduction

Languages

CP-3211-xxx CP-4221-xxx

1/2.8” Sony Progressive Scan CMOS Sensor

18X 20X

1~10x variable

0.05 (Color), 0.01 lux (B/W)

4.7~84.6 mm

0.05 (Color), 0.01 lux (B/W)

4.7~94 mm

Auto/Manual

Auto/Indoor/Outdoor/ATW

Auto/Manual

1/1 ~ 1/10k sec.

Auto/Manual

On/Off

360° endless

-10° ~ 190°

0.5° ~ 90°/s

256

0.225°

5°~400°/s

8

4

4

16

On/Off (pan and tilt speed proportional to zoom ratio)

Yes

Preset, Sequence, Auto pan, Pattern

Digital/Mechanical/Off

On/Off

On/Off

Auto/Manual

Flip/Mirror/Inverse/Portrait

On/Off

English, German, French, Italian, Simplified Chinese, Traditional Chinese,

Russian, and Korean

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Networking

Video Compression

Video Streaming

Video Resolution

Frame Rate

720p

1080p

Audio Compression

Audio Streaming

Interface

Protocol

Digital Alarm Inputs

Digital Alarm Outputs

Alarm Reaction

MicroSD

Security

Supported Web Browsers

General

Environment

Operating

Temperature

Dimensions

Weight

Power Source

Power

Consumption

CP-3211-180

CP-4221-200

CP-3211-181

CP-4221-201

CP-3211-180

CP-4221-200

CP-3211-181

CP-4221-201

CP-3211-180

CP-4221-200

CP-3211-181

CP-4221-201

CP-3211-180

CP-4221-200

CP-3211-181

CP-4221-201

CP-3211-180

CP-4221-200

CP-3211-181

CP-4221-201

Regulatory

H.264 Main Profile/MJPEG

Multiple Streams, H.264 + MJPEG/H.264 + H.264

1080p/SXGA/720p/XGA/SVGA /D1/VGA/CIF

60/50 fps (NTSC/PAL)

30/25 fps (NTSC/PAL)

G711/G.726 ADPCM/AAC (not supported by Latitude)

Two-way

10/100 MB Ethernet (RJ-45)

IPv4/v6, TCP/IP, UDP, RTP, RTSP, HTTP, HTTPS, ICMP, FTP, SMTP, DHCP,

PPPoE, UPnP, IGMP, SNMP, QoS, IEEE 802.1x, ONVIF

4

2

Preset, Sequence, Auto pan, Pattern

MicroSDHC 32GB support

User Account and Password Protection

Internet Explorer (6.0+), Chrome, Firefox, Safari

Indoor/Outdoor

0°C ~ 40°C (32°F ~ 104°F)

-45°C ~ 50°C (-49°F ~ 122°F)

∅ 171.7 x 228.71 mm (∅ 6.76 x 9 inches)

∅ 191.97 x 282.11 mm (∅ 7.55 x 11.1 inches) with sunshield

1.6 kg (3.57 lbs.)

2.3 kg (5.11 lbs.) with sunshield

PoE+/24VAC ± 10%

PoE+ (without heater only)/24VAC ± 10%

20 W

50 W (with heater)

CE, FCC, RoHS, IP66 (CP-3211-181, CP-4221-201)

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- Internet Security Settings

If ActiveX control installation is blocked, either set Internet security level to default or change ActiveX controls and plug-ins settings.

To Set the Internet Security Level (Default Level)

1. Start Internet Explorer (IE).

From the Command Bar toolbar, select Tools and select Internet Options from the menu that appears.

In the Internet Options window that appears, select the Security tab.

Select in Select a zone to view or change security settings.

If the settings are not defined as default, select Default Level and move the Allowed levels for this zone slider to Medium-high and select OK.

Close all browsers and reopen so that the settings take effect.

120


To Set ActiveX Controls and Plug-in Settings (Creating a Custom Level)

1. Start Internet Explorer (IE).

From the Command Bar toolbar, select Tools and select Internet Options from the menu that appears.

In the Internet Options window that appears, select the Security tab.

If not already selected, select , then select Custom Level.

In the dialog that appears, under ActiveX controls and plug-ins set ALL the following items to Enable or

Prompt: a) Automatic prompting for ActiveX controls

Binary and script behaviors

Download signed ActiveX controls

Download using ActiveX controls

Initialize and script ActiveX not marked as safe

Run ActiveX controls and plug-ins

Script ActiveX controls marked safe for scripting

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Click OK to accept the settings and close the Security screen.

Click OK to close the Internet Options screen.

Close the browser window and restart IE again to access the camera.

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- Install UPnP Components

Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices:

To Enable UPnP Discovery

1. Click (Start) and select Control Panel.

Click on Network and Internet.

Click on Network and Sharing Center

Click on Change advanced sharing settings.

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Expand the Home or Work node, select Turn on network discovery and click Save Changes.

NOTE: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP

Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery.

To check that the UPnP Device Host services are running

1.

Click (Start) and type in the Search programs and files field “services.msc” and then select

services.msc from the displayed Programs. The Services manager dialog box appears.

In the Services manager dialog box, scroll down the list to UPnP Device Host and verify that it shows the status

Started. If Started is not displayed, right-click your mouse and select Start from the shortcut menu.

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- Deleting the Existing DCViewer

Users who have previously installed the DCViewer in the PC should first delete the existing DCViewer from the PC before accessing the camera.

To delete a legacy DCViewer

1. Click Start and select Control Panel.

In the Control Panel, click Uninstall a program.

From the installed program list, select DCViewer and then, on the banner bar, click Uninstall.

If prompted to confirm the Uninstall, click Yes.

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- Deleting Temporary Internet Files

To improve browser performance, we recommend cleaning up the all the files in the Temporary Internet Files. The procedure is as follows:

To delete temporary Internet files

1. In Internet Explorer (IE), from the Command Bar toolbar, click Tools and select Internet Options from the menu that appears.

In the General tab in the Internet Options dialog box, click Delete.

In the Delete Browser History dialog box that appears, select Temporary Internet files. Deselect Cookies and

History if you want to keep this data. Then click Delete.

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- Optional Accessories

The following accessories are available from DVTel for installation of your Quasar HD PTZ Camera. For more information on available options, contact your DVTel sales representative or visit www.dvtel.com

to request details on where to get the accessories you need.

Dome Camera Accessories

Part Number Item

CP-21CLEAR-1

Dome Cover

Transparent Cover (Standard)

Vandal Proof Cover (Optional)

CX-PRWR-241

Power Supply

115VAC input, 50/60 Hz, 0.9 amps; one individually fused 24VAC input and one individually fused 24VAC output (output fuse 3 amps rating); 3 amp, 100VA supply current; surge protection. Enclosure size: 203 x 152 x 114 mm (8 x 6 x 4.5 inches).

127


Mounting Accessories

Part Number

CP-HD-RCSD-0

Item

Recessed (T-Bar) Mount

For In-Ceiling Installation. Height: 166 mm (6.5 inches); Diameter: 276 mm (10.9 inches);

Weight: 1.1 kg (2.4 lbs.). Supplied with M3x6 Screw x2, Ceiling Sticker x1, Trim Ring x1.

CP-HD-CAPX-0

Indoor Mounting Kit (IMK)

Height (with Hard Ceiling Mount): 75.1 mm (3.0 inches); Height: 58 mm (2.3 inches);

Total Width: 110.66 mm (4.4 inches); Weight: 260 g (0.56 lbs.)

128

Part

Number

CX-ARMX-1


Item

Standard Pendant Mount

White; 348×104×138.6 mm (13.7×4.1×5.5 inches); 1.5 kg (3.3 lbs.); Diameter: 45 mm (1.8 inches). Supplied with M8x12 screw x1, spring washer-8 x1, pendant tube washer x1, rubber washer-8 x1 and sponge x2.

CX-ARMX-0

Compact Pendant Mount

184×104×115.2 mm (7.24×4.09×4.54 inches); 0.6 kg (1.2 lbs.). Supplied with rubber washer-8 x1, pendant tube washer x1, spring washer-8 x1 and M8x12 screw x1.

129


Part

Number

CX-PIPE-0 (25cm)

CX-PIPE-1 (50cm)

Item

Straight Tube

Iron; Height: 250/500 mm (9.8/19.7 inches); Diameter: 50 mm (2 inches) 1 kg (2.2 lbs.) / 1.8 kg (4 lbs.). Supplied with M8x12 screw x1, spring washer-8 x1, pendent tube washer x1, rubber washer-8 x1 and waterproof rubber x1.

CX-SWAN-0

Swan Tube

For mounting with Swan Tube. White; Iron, Dimension: 835 x 300 mm (32.9×11.8 inches);

Diameter: 45 mm (1.8 inches); Weight: 3.8 kg (8.4 lbs.); Supplied with pendent tube washer x1, rubber washer-8 x1, waterproof rubber x1, spring washer-8 x1 and M8x12 screw x1.

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Part

Number

CX-CRNR-0


Item

Corner Standard Mounting Plate

222(L)×204(W)×117(D) mm (8.7×8×4.6 inches); 2 kg (4.4 lbs.). Supplied with washer-8 x4, spring washer-8 x4, M8x16 screw x4, and M8 nut x4.

CX-POLE-0

Pole Thin Direct Mounting

232(L)×136(W)×60(D) mm (9.1×5.4×2.4 inches); Diameter: 112~130 mm (4.4~5 inches); 0.7 kg

(1.6 lbs.). Supplied with stainless steel straps x4, M8x16 screw x4, washer x4 and spring washer-8 x4.

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Part

Number

CX-WLBX-0


Item

Pole Wide Direct Mounting

270(L)×170(W)×60(D) mm (10.6×6.7×2.4 inches); Diameter: 112~140 mm (4.4~5.5 inches); 1 kg (2.2 lbs.). Supplied with M8x16 screw x4, washer x4, stainless steel straps x4 and spring washer-8 x4.

CX-CNBX-0

Corner Wide Box Mounting

232(L)×234(W)×210(D) mm (9.1×9.2×8.3 inches); 2.7 kg (6 lbs.); Supplied with M8x16 screw x4, washer-8 x4, and spring washer-8 x4.

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Part

Number

CX-PLBX-0


Item

Pole Wide Box Mounting

270(L)×166(W)×155(D) mm (10.6×6.5×6.1 inches); 3.2 kg (7.1 lbs.); Supplied with M8x16 screw x4, washer-8 x4, spring washer-8 x4 and stainless steel straps x4.

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- Contacting DVTel

DVTel, Inc. is a multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks. We provide unified solutions that leverage existing network infrastructure, while providing unmatched levels of flexibility, scalability, cost-effectiveness—all backed by superior customer support.

To contact us:

CORPORATE HEADQUARTERS

DVTel, Inc.

65 Challenger Road

Ridgefield Park, NJ 07660

USA

Tel: 201.368.9700

Fax: 201.368.2615

Order Fax: 201.712.0343 [email protected]

ANZ AND THE PACIFIC ISLANDS

DVTel

37 Victoria Street

Henley Beach SA 5022

Australia

Tel: +61 8 8235 9211

Fax: +61 8 8235 9255

Mobile: +61 419 850 166 [email protected]

INDIA AND SAARC

DVTel

Gesco Corporate Centre

The Great Eastern Centre

70, Nehru Place

New Delhi 110019

India

Tel: +91 11 26209202

Fax: +91 11 26209302 [email protected]

China

DVTel China

Room 607. Block 3

Zhubang 2000 Office Tower

No.98 Balizhuang Xili

Chaoyang District

Beijing 100025

China

Tel: +86-10-8586-8836

Mobile: +86-13501266857 [email protected]

ASIA PACIFIC REGION

DVTel

111 North Bridge Road, #27-01/02

Peninsula Plaza,

Singapore 079098

Tel: +65 6389 1815

Fax: +65 6491 5660 [email protected]

EMEA

DVTel UK LTD.

7 Lancaster Court

Coronation Road

High Wycombe,

HP12 3TD England

Tel: +44 (0) 1494 430240

Fax: +44 (0) 1494 446928 [email protected]

CALA

DVTel Mexico S.A.P.I. de C.V

Ave. Paseo de la Reforma

No. 505 Piso 31

Col. Cuauhtémoc

México, Distrito Federal,

C.P. 06500 México

Tel: +52 443 279 3746

Fax: +52 55 8503 4299 [email protected]

DVTel 中国.

北京市朝阳区八里庄西里98号住邦2000商务中心3号

楼607室 100025

座机: +86-10-85868836

手机: +86-13501266857

传真: +86-10-85868815

邮件: [email protected]

To request the latest versions of firmware and software or to download other product-related documents, visit http://www.dvtel.com/support. If you have obtained a login go to our support gateway . For assistance, email us at [email protected]

or phone 1-888-DVTEL77.

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