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User’s Guide
Class A EMC Statements
FCC Part 15
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
S Harmonized Standards: EN 50091-1-1 and EN 50091-2; IEC 60950 Third Edition
S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits
93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC
S EU Standard: EN 55022:1988+A1:2000+A2:2003, Class A/EN55022:1988+A1:2000+A2:2003
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68
Eaton, Power Xpert, Powerware, and X-Slot are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. HyperTerminal is a registered trademark of Hilgraeve. Microsoft and Windows are registered trademarks of Microsoft Corporation. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Modbus is a registered trademark of Schneider Electric. OpenView is a trademark of Hewlett-Packard Company. IBM is a registered trademark of International Business Machines Corporation. Linux is a registered trademark of Linus
Torvalds.
ECopyright 2007 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
Table of Contents
Verifying IP Addresses (DHCP Enabled)
Assigning IP Addresses (DHCP Disabled)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Root CA with Microsoft Internet Explorer 7
Installing Root CA with Mozilla Firefox
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS
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Chapter 1
Getting Started
NOTE If you have completed all sections in the Power Xpert Gateway Series 1000 Card
Quick Start Instructions, proceed to Chapter 2, “Configuring the Card,” on page 19.
This section explains:
S
Checklist items needed for installation
S
Installing the card
S
Connecting the card
S
Verifying or assigning the IP address
S
Configuring the network settings
Installation Checklist
1.
Verify that all of the following items are available:
- Eaton
®
Power Xpert Gateway (PXGX) Series 1000 Card package contents (card, configuration cable, Ethernet cable, and quick start instructions)
- Phillips screwdriver
- Available serial port (RS-232)
- HyperTerminal
R (ships with Microsoft
®
Windows
®
) or equivalent terminal emulation application
- Web browser (Internet Explorer or Mozilla
®
Firefox
® recommended)
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2.
Provide your local network administrator with the card’s MAC address:
- MAC Address Port 1 _________________________
- MAC Address Port 2 _________________________
The MAC address for Port 1 is located on a label on top of the card.
To determine the MAC address of Port 2, increase the Port 1 address by one. For example: 0060261089A8 (Port 1),
0060261089A9 (Port 2).
3.
Contact the local network administrator for the following network settings:
- IP Address Port 1 (static address*) _________________________
- IP Address Port 2 (static address*) _________________________
- Gateway Address
_________________________
- Subnet Mask
_________________________
- DNS (name server) IP Address** _________________________
* The PXGX Series 1000 Card provides two network connections
(Port 1 and Port 2), each accessed with separate IP addresses. If you are setting up the PXGX Series 1000 Card in a dynamic host configuration protocol (DHCP) environment (default), the network administrator must set up the DHCP server to provide a static address each time the card makes a DHCP request. Use Port 2 only if you need a redundant connection using a separate subnet.
** Obtain the Domain Name Server (DNS) IP address if you plan to use host names.
4.
If you need e-mail functionality, obtain the SMTP IP address or host name. If using the SMTP host name, verify that you also have the
DNS IP address (see Step 3).
- SMTP (mail server) IP Address or
Host Name _________________________
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Installing the Card
The hot-swappable PXGX Series 1000 Card can be installed without turning off the Powerware
®
Power Distribution Unit (PDU) or disconnecting the load.
To install the PXGX Series 1000 Card:
1.
Verify that all six DIP switches on the card are in the off position
(see Figure 1).
OFF ON
Figure 1. Verify DIP Switches are OFF
2.
Remove the X-Slot
® cover from the PDU. Retain the screws.
NOTE If there is another card already installed with an attached communication cable, disconnect the cable and then remove the card.
3.
If not already done, record the MAC address for Port 1 and Port 2,
for future reference (see “Installation Checklist” on page 1).
4.
To prevent electrostatic discharge (ESD), place one hand on a metal surface such as the PDU panel.
5.
Slide the card into the open slot and secure with the screws
removed in Step 2 (see Figure 2 and Figure 3).
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Figure 2. Install the PXGX Series 1000 Card
6.
Connect an active Ethernet cable (supplied) to the Port 1 Ethernet connector on the PXGX Series 1000 Card (see Figure 3).
If you are connecting a second network connection (separate subnet), connect an active Ethernet cable (not supplied) to the
Port 2 Ethernet connector on the PXGX Series 1000 Card.
4
Figure 3. Secure the Card and Install the Ethernet Cable
7.
If you know the card’s IP address, continue to “Network
Configuration” on page 16; otherwise, continue to the following
section, “Connecting the Card.”
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Connecting the Card
To connect the card to the computer and start the configuration:
1.
Plug the RJ-45 end of the supplied configuration cable into the configuration port on the card labeled “10101” (see Figure 4).
NOTE Verify that you have used the port labeled “10101.” The other ports on the card do not work for configuration.
Figure 4. Install Configuration Cable
2.
Plug the other end of the serial cable into the serial COM port on the computer.
3.
Open your terminal emulation program (such as HyperTerminal).
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4.
Select the serial connection (such as COM1). See Figure 5.
Figure 5. Select Serial Connection
5.
Set the serial line to 9600 baud, No parity, 8 data bits, 1 stop bit, and no flow control (see Figure 6).
6
Figure 6. Configure Port Settings
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6.
Verify that the PDU is turned on.
7.
After a few seconds, press Enter. The Network Settings menu appears in approximately one minute (see Figure 7).
---------------------------------------------------------
---------------- Network Settings ----------------
---------------------------------------------------------
1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary) : [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
0. Exit
Select an option ==> 1
Figure 7. Network Settings Menu
If the menu does not appear, press Enter again. If it still does not appear, check the following conditions:
S
Verify the serial line is set to 9600 baud, No parity, 8 data bits,
1 stop bit, and no flow control.
S
If the serial line settings are correct, check the cabling to verify all connections are secure.
S
Verify that your terminal program is on the correct communication port for the serial connection.
S
Verify that the card has power (one or more LEDs on the card are illuminated). The PDU should be on.
8.
Continue to the following section, “IP Address Assignments.”
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IP Address Assignments
Many IT managers prefer the convenience of DHCP for managing the IP addresses of networked devices. With DHCP, the IT managers can easily reassign IP addresses as the network structure changes. In some cases, DHCP may not be available, or fixed IP addresses may be preferred for the PXGX Series 1000 Card (for example, if some other networked device needs to reach the card at a fixed address).
To verify the IP addresses assigned through DHCP, continue to
“Verifying IP Addresses (DHCP enabled).” To manually enter fixed IP
addresses for the card’s network connection, continue to “Assigning IP
Addresses (DHCP disabled),” on page 11.
NOTE By default, the PXGX Series 1000 Card requests an IP address via DHCP when connected to a network.
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Verifying IP Addresses (DHCP Enabled)
To verify the IP address assignments:
1.
(see Figure 8).
---------------------------------------------------------
------ Network Settings: Ethernet Port 1 ------
---------------------------------------------------------
1. Dynamic Addressing (DHCP) Enabled
2. IP Address
3. Subnet Mask
4. Default Gateway
10.222.51.250
255.255.255.0
10.222.51.254
MAC Address
Link Status
00:60:26:10:89:A8
Enabled
0. Exit to previous menu
Select an option ==>
Figure 8. Ethernet Port 1 Menu
2.
Verify and record the IP address for Port 1*.
3.
Type 0 and press Enter to return to the Network Settings menu.
4.
If you connected Ethernet Port 2 to a separate network, continue to
Step 5 to verify the assigned IP address. Otherwise, continue to
Step 8.
5.
Type 2 and press Enter on the Network Settings menu to display the
Network Settings: Ethernet Port 2 menu.
6.
Verify and record the IP address for Port 2*.
7.
Type 0 and press Enter to return to the Network Settings menu.
8.
Type 0 and press Enter to exit the utility.
* If the IP address field contains [None], press Enter to return to the Network Settings menu and wait 60 seconds.
Repeat Steps 1 through 8. If the field remains [None], contact your local network administrator to verify that the
DHCP server is responding to requests.
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9.
Verify network communication by using a Web browser (see
Figure 9). Type the IP address of the card and select Go.
10. The login prompt appears. The user name and default password is
user for read-only information and admin for configuration
(read/write) options.
The PXGX Series 1000 Card Web page opens (see Figure 9).
Enter the Card’s IP Address
Figure 9. PXGX Series 1000 Card Web Page
11. If you logged in as admin, continue to Chapter 2, “Configuring the
Card” on page 19 for additional configuration options.
NOTE Once you have logged in as admin, it is important to completely exit the browser to set the security level back to the standard read-only level.
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Assigning IP Addresses (DHCP Disabled)
NOTE You can also set network settings via the PXGX Series 1000 Card’s Web page
Network link (see “Network Configuration” on page 16).
To manually enter fixed IP addresses for the card after you have connected it:
1.
Type 1 and press Enter on the Network Settings menu (see
Figure 10) to display the Network Settings: Ethernet Port 1 menu
(see Figure 11).
---------------------------------------------------------
---------------- Network Settings ----------------
---------------------------------------------------------
1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary) : [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
0. Exit
Select an option ==> 1
Figure 10. Network Settings Menu
---------------------------------------------------------
------ Network Settings: Ethernet Port 1 ------
---------------------------------------------------------
1. Dynamic Addressing (DHCP) Enabled
2. IP Address
3. Subnet Mask
4. Default Gateway
[None]
[None]
[None]
MAC Address
Link Status
0. Exit to previous menu
00:60:26:10:89:A8
Enabled
Select an option ==>
Figure 11. Ethernet Port 1 Menu
2.
Type 1 and press Enter to display the DHCP control option (see
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---------------------------------------------------------
------ Network Settings: Ethernet Port 1 ------
---------------------------------------------------------
1. Dynamic Addressing (DHCP) Disabled
2. IP Address [None]
3. Subnet Mask
4. Default Gateway
[None]
[None]
MAC Address
Link Status
0. Exit to previous menu
Select an option ==> 1
Enable DHCP? (y/n): n
00:60:26:10:89:A8
Enabled
Figure 12. DHCP Control Option
3.
Type n and press Enter to disable DHCP control.
4.
To set the IP address, type 2 and press Enter. Type the IP address and press Enter.
5.
To set the subnet mask, type 3 and press Enter. Type the subnet mask address and press Enter.
6.
To set the gateway, type 4 and press Enter. Type the gateway address and press Enter.
7.
Type 0 to return to the Network Settings menu (see Figure 13).
---------------------------------------------------------
---------------- Network Settings ----------------
---------------------------------------------------------
1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary) : [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==>
Figure 13. Network Settings Menu
8.
If you connected Ethernet Port 2 to a separate network, continue to
Step 9 to assign the IP address for Port 2. Otherwise, continue to
Step 11.
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9.
Type 2 and press Enter on the Network Settings menu (see
Figure 10 on page 11) to display the Network Settings: Ethernet
Port 2 menu (see Figure 14).
----------------------------------------------------------
------ Network Settings: Ethernet Port 2 ------
----------------------------------------------------------
1. Dynamic Addressing (DHCP) Enabled
2. IP Address
3. Subnet Mask
4. Default Gateway
[None]
[None]
[None]
MAC Address
Link Status
0. Exit to previous menu
Select an option ==>
00:60:26:10:89:A8
Enabled
Figure 14. Ethernet Port 2 Menu
10. Repeat Steps 2 through 7 to assign the IP address and other options for Port 2.
11. If you will be using host names for controlling access to the card, type 3 and press Enter. Type the primary DNS server IP address and press Enter.
Type 4 and press Enter. Type the secondary DNS server IP address and press Enter (see Figure 15).
---------------------------------------------------------
---------------- Network Settings ----------------
---------------------------------------------------------
1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary) : 10.222.51.8
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==> 4
Figure 15. DNS Server Settings
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GETTING STARTED
12. Type 6 and press Enter to save and apply all settings (see Figure 16).
13. Type y and press Enter to confirm that you want to save and apply all settings and exit the utility.
---------------------------------------------------------
---------------- Network Settings ----------------
---------------------------------------------------------
1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary) : 10.222.51.8
4. DNS Server (Secondary) : 10.222.1.75
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==> 6
Save & apply all settings? (y/n): y
Figure 16. Save and Apply All Settings
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14. Verify network communication by using a Web browser (see
Figure 17). Type the IP address of the card and select Go.
15. The login prompt appears. The user name and default password is
user for read-only information and admin for configuration
(read/write) options.
The PXGX Series 1000 Card Web page opens (see Figure 17).
Enter the Card’s IP Address
Figure 17. PXGX Series 1000 Card Web Page
16. If you logged in as admin, continue to Chapter 2, “Configuring the
Card” on page 19 for additional configuration options.
NOTE Once you have logged in as admin, it is important to completely exit the browser to set the security level back to the standard read-only level.
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GETTING STARTED
Network Configuration
If you know the card’s IP address, you can configure the network settings from the card’s Web page:
1.
Open a Web browser, type the IP address of the card, and select
Go.
2.
The login prompt appears. The user name and default password is
user for read-only information and admin for configuration
(read/write) options. Log in as admin.
The PXGX Series 1000 Card Web page opens (see Figure 18).
Enter the Card’s IP Address
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Figure 18. PXGX Series 1000 Card Web Page
3.
Select the Network link from the menu bar.
The Network Configuration Settings page appears. The page shows the current network status for each port on the card (green indicates the network is connected; red indicates the network is disconnected).
4.
You can enable or disable the DHCP control by activating or deactivating the check box. The default is DHCP enabled.
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5.
If you will be using host names for controlling access to the card, enter the Domain, as well as the DNS IP addresses in the
Nameserver fields.
6.
If you will be using Simple Network Management Protocol (SNMP), identify the physical location of the installed PDU/card (sysLocation string) in the System location field. This value also appears in the card’s Web page header bar.
Enter the information to identify someone to contact with questions about this device (sysContact string) in the System contact field. For example, you can type a person’s name, phone number, department, e-mail address, or physical location.
7.
You can also modify the card’s IP address, the subnet mask, and the gateway address for Port 1 and Port 2 (IP address, Netmask, and
Gateway fields).
8.
Click Apply to save the settings or Discard to cancel the changes.
9.
Continue to Chapter 2, “Configuring the Card” on page 19 for
additional configuration options.
NOTE Once you have logged in as admin, it is important to completely exit the browser to set the security level back to the standard read-only level.
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Chapter 2
Configuring the Card
NOTE If DHCP is disabled and you will be using host names for servers, such as the mail server, Network Time Protocol (NTP) server, SNMP hosts, Modbus
®
/TCP hosts, or trap
NOTE You must be logged in as admin to configure the card. Once you have logged in as admin, it is important to completely exit the browser to set the security level back to the standard read-only level.
This section explains:
S
Changing the passwords
S
Setting the date and time
S
Configuring SNMP options and managing from an SNMP NMS
S
Configuring Modbus TCP/IP options
S
Configuring e-mail notification
S
Configuring the Powerware Environmental Monitoring Probe (EMP)
S
Configuring auto discovery settings
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Changing the Passwords
The user name and default password is user for read-only information and admin for configuration (read/write) options.
To change the passwords:
1.
From the card’s Web page, click the Access Control link from the menu bar.
2.
To change the user password, enter the new password in the ’user’
password field. The characters appear as asterisks (*).
To change the admin password, log in as admin and enter the new password in the ’admin’ password field. The characters appear as asterisks (*).
3.
Click Apply and then OK to save the settings. The password updates and displays as a full row of asterisks.
NOTE Once you have logged in as admin, it is important to completely exit the browser to set the security level back to the standard read-only level.
NOTE After you change the password, you will be prompted to enter the new password the next time you navigate through the card’s Web page.
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Setting the Date and Time
NOTE All selections are automatically converted to Coordinated Universal Time (UTC).
To set the date and time:
1.
From the card’s Web page, click the Date/Time link from the menu bar.
The default is to synchronize the date and time from the PC clock.
2.
To synchronize the card with Network Time Protocol servers, select
Synchronize with NTP server(s) and type the IP addresses or host names. You can synchronize the card with up to three NTP servers.
The NTP status is indicated in parentheses:
S
Not running – Indicates that NTP is not running.
S
Started, not synchronized – Indicates that NTP is running, but is not yet synchronized with an NTP server or controlling the local clock.
S
Synchronizing with NTP server – Indicates that NTP has synchronized with the local clock, but is not yet synchronized with an NTP server.
S
Synchronized to XX, NTP stratum YY – Indicates that the card is synchronized with an NTP server at IP address XX that is operating at NTP Stratum YY.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).
NOTE When NTP status is Synchronized and there is a large discrepancy between the
PXGX Series 1000 Card time and the actual time, it may take 5–30 minutes for NTP to reset the card to the proper time.
3.
To set the time manually, select Set date/time manually and use the pull-down menus to select the local date in mm/dd/yyyy format and the local time in hh/mm/ss format.
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4.
To customize how the date appears in the card’s data and event logs, select a Date format for logs option (mm/dd/yyyy, dd/mm/yyyy,
yyyy-mm-dd, or dd mmm yyyy). The default is mm/dd/yyyy.
5.
To select the time zone for the card, specify the Timezone for Logs,
email, and connected device.
6.
Click Apply and then OK to save the settings.
Configuring SNMP Options
This section describes the following SNMP configuration options:
S
Configuring community strings and trap recipients
S
Restricting SNMP access
S
Setting system location and system contact
S
Managing from an SNMP NMS
Community Strings and Trap Recipients
The default community strings are “public” for read-only, “private” for read-write, and “public” for receiving traps.
The PXGX Series 1000 Card supports several event-related traps that can be reported to the SNMP network management software. See
Chapter 4, “MIB Files,” on page 45 for more information.
To configure the SNMP options:
1.
From the card’s Web page, click the SNMP link from the menu bar.
2.
To change the community strings, type a new community string in the appropriate field.
3.
Click Add to add a new trap recipient entry to the list. An
IP/hostname field appears. Enter the IP address or host name for the trap recipient.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).
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4.
Click Apply and then OK to save the settings.
5.
Repeat Steps 3 and 4 for each additional trap recipient.
To remove a trap recipient, click Delete Last. Click OK when prompted to remove the settings for the trap recipient entered last.
Restricting SNMP Access
To limit access to the card from trusted SNMP NMS hosts only:
1.
From the card’s Web page, click the Access Control link from the menu bar.
2.
Activate the check box for SNMP access restricted by IP/hostname.
3.
Type the trusted NMS host’s IP addresses or host names, separated by a semi-colon, in the Trusted IPs/hostnames field.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).
4.
Click Apply and then OK to save the settings.
System Location and System Contact
To set the system location and system contact:
1.
From the card’s Web page, click the Network link from the menu bar.
2.
Enter the physical location of the installed Power Distribution Unit
(PDU)/card (sysLocation string) in the System location field. This value also appears in the card’s Web page header bar.
3.
Enter the information to identify someone to contact with questions about this device (sysContact string) in the System contact field. For example, you can type a person’s name, phone number, department, e-mail address, physical location, or combination of these items, such as “John Smith x123”.
4.
Click Apply and then OK to save the settings.
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MIB Name
Eaton PDU MIB
Eaton EMP MIB
Eaton Alarms+Traps MIB
Eaton Object Identifier (OID) assignments
RFC 4133 Entity MIB
RFC 4268 Entity State MIB
Management from an SNMP NMS
To access the PXGX Series 1000 Card via SNMP:
1.
Use these default Community strings:
GET Community string: public
SET Community string: private
2.
From the card’s Web page, click the Documentation link from the menu bar (or visit www.eaton.com/powerxpert) for the following
MIB files for the PXGX Series 1000 Card:
RFC 4268 Entity State MIB, part 2
Filename Description
EATON-PDU-MIB.txt
Meters available from the PDU, including identification, input, output, configuration, tests, alarms, bypass, traps, panel data, and circuit breaker data
EATON-EMP-MIB.txt
EATON-PXG-MIB.txt
EATON-OIDS.txt
Meters and settings for the EMP
Alarms and notifications (traps)
Base document for all OID assignments for
Eatons MIBs
ENTITY-MIB.txt
Identification and description of each device attached to the card
ENTITY-STATE-MIB.txt
Five availability status meters for each device attached to the card
ENTITY-STATE-TC-MIB.txt
Possible state values for the Entity State MIB
Add these files to the MIB database of your SNMP management software (such as HP OpenView
, t IBM
R Director, and Sun
NetManager).
3.
Use the facilities provided by the SNMP management software to
access the individual MIB objects. See Chapter 4, “MIB Files,” on page 45 for more information.
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Configuring Modbus TCP/IP Options
To limit access to the card from trusted Modbus TCP/IP addresses only:
1.
From the card’s Web page, click the Access Control link from the menu bar.
2.
Activate the check box for Modbus-TCP access restricted by
IP/hostname.
3.
Type the trusted host’s IP addresses or host names, separated by a semi-colon, in the Trusted IPs/hostnames field.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 16).
NOTE If the SMTP server does not use Port 25, append the port to the IP address (for example, mysmtpserver:33).
4.
Click Apply and then OK to save the settings.
For information on Modbus registers, see Chapter 5, “Modbus
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CONFIGURING THE CARD
Configuring E-mail Notification
You may use the PXGX Series 1000 Card to inform selected e-mail accounts of events and changes in status as they occur in the PDU or to provide a status message at a predetermined time.
To configure e-mail notification:
1.
From the card’s Web page, click the Email link from the menu bar.
2.
Enter the IP address or host name of the SMTP Server IP/hostname
(mail server) that will be used to send the e-mail messages.
3.
If you need to enter a user name and password for the SMTP server, click Advanced SMTP settings....
If you have made changes to the E-mail page, click OK to save the settings; otherwise, click Cancel. The Advanced SMTP
Configuration Settings page appears.
Enter the user name and password in the SMTP username and SMTP
password fields.
You can specify a “from” e-mail address in the SMTP “From” Address field (for example, [email protected]).
Click Apply to save the settings and return to the previous screen.
4.
You can specify events to trigger an e-mail to be sent to all recipients. Click Configure to select the events.
Click OK to save the settings; otherwise, click Cancel. The Email
Event Trigger Configuration Settings page appears.
You can select all, deselect all, or select specific event check boxes for e-mail notification.
Click Apply to save the settings and return to the previous screen.
Test the event e-mail function by selecting Test Event Email. A sample e-mail is sent for the first trigger event that is selected and saved.
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5.
The e-mail Recipients are numbered. Select a number for a recipient.
You can select different options for each recipient (Steps 6 through 10).
After you enter and save an e-mail address, the Recipients list updates to show the recipient number and the corresponding e-mail address.
6.
The default (True) is to send an e-mail when an event is activated and when it clears. Select False in the appropriate Send on event... fields to change these notification settings.
7.
The default (True) is to attach an event log file, a data log file, and a
PDU identification file to the Event e-mails. (These files are always attached to the Daily e-mails.) Select False in the appropriate
Attach... fields to remove these attachments from the Event e-mails.
8.
The default (True) is to send a daily status report. Select False in the
Send periodic status field to cancel the status e-mails, or change the number of Days between periodic status email to receive them less frequently.
9.
Specify the Time of day to send the e-mail (in 24-hour format, PXGX
Series 1000 Card time).
10. Enter the recipient’s e-mail address in the To field.
11. Click Apply to save the e-mail settings.
12. Select the next number in the Recipients pull-down menu to add another e-mail recipient.
Repeat Steps 6 through 11 for each additional e-mail recipient.
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CONFIGURING THE CARD
Configuring EMP Settings
NOTE Verify that the Power Xpert Gateway Card DIP switch #2 is set to the ON position, enabling the card for communication with an EMP.
To configure the EMP settings:
1.
From the card’s Web page, click the Environmental Monitoring Probe link from the menu bar.
2.
For Contact #1 and #2, enter the Contact Description, such as
External Contact #1 and External Contact #2.
3.
For Contact #1 and #2, select the Contact Type as Normally Open or
Normally Closed from the pull-down menu. Disabled is the default.
4.
To set the temperature limits of the EMP, enter 0 to 70 degrees
Celsius for the Temperature Upper Limit and the Temperature Lower
Limit. The default for the upper limit is 70; the default for the lower limit is 0.
5.
Use the Temperature Hysteresis to control the alarm when the current value is hovering around the limit. When the EMP temperature measure activates the alarm, it can come out of the alarm state only by dropping below the Temperature Hysteresis value. Enter a value between 0 and 10 percent. The default is
2 percent.
6.
To set the humidity limits of the EMP, enter 0 to 90 percent for the
Humidity Upper Limit and the Humidity Lower Limit. The default for the upper limit is 90; the default for the lower limit is 0.
7.
Use the Humidity Hysteresis to control the alarm when the current value is hovering around the limit. When the EMP humidity measure activates the alarm, it can come out of the alarm state only by dropping below the Humidity Hysteresis value. Enter a value between 0 and 20 percent. The default is 2 percent.
8.
Click Apply to save the settings.
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Configuring Auto Discovery Settings
Configure the Auto Discovery settings so that the Power Xpert Software can find the PXGX Series 1000 Card on the network automatically. The card sends multicast discovery messages to any control Power Xpert host monitoring the specified Listen port.
To configure the auto discovery settings:
1.
From the card’s Web page, click the Auto Discovery link from the menu bar.
2.
The default Listen port is 1900. To modify, enter a value between
10000 and 65535.
3.
The default Announce period is 600 seconds. To modify, enter a value between 60 and 1800 seconds.
4.
The default Announce TTL is 4 hops. To modify, enter a value between 1 and 254.
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Chapter 3
Root Certificate Authority Installation
Improve the security of your PXGX Series 1000 Card on the Web by installing a root certificate authority (CA). A CA is a trusted third-party organization that issues digital certificates for use with encrypted digital transactions. The digital certificate guarantees that the company holding a certificate is who it claims to be.
You can use the card without installing a root CA (using http), but the transactions will not be as secure as with the root CA (using https). The performance of the card is not impacted by using secure transactions.
This section explains root CA installation for:
S
Microsoft Internet Explorer 6
S
Microsoft Internet Explorer 7
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Mozilla Firefox
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Installing Root CA with Microsoft Internet Explorer 6
To install a certificate for the PXGX Series 1000 Card with Microsoft
Internet Explorer 6:
1.
Open the browser, type the IP address of the card in the address bar, and select Go. For example: https://10.222.51.236/
The Security Alert window opens (see Figure 19).
Figure 19. Security Alert Window
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2.
Click the View Certificate button.
The Certificate window opens (see Figure 20).
Figure 20. Certificate Window
NOTE The certificate cannot be verified yet because it is issued by a nontrusted CA.
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ROOT CERTIFICATE AUTHORITY INSTALLATION
3.
Select the Certification Path tab.
The root CA is displayed as “Power Xpert Gateway Card” and the issued certificate is shown as the device’s IP address (see
Figure 21).
4.
Select Power Xpert Gateway Card.
Figure 21. Certification Path Window
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5.
Click View Certificate.
A new Certificate window opens for the CA (see Figure 22).
Figure 22. Certification Window for the Power Xpert Gateway Card
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ROOT CERTIFICATE AUTHORITY INSTALLATION
6.
Click Install Certificate....
The Certificate Import Wizard window opens (see Figure 23).
Figure 23. Certificate Import Wizard
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7.
Click Next.
The Certificate Store window opens, prompting you to specify a certificate store (see Figure 24).
Figure 24. Certificate Store Window
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8.
Verify that the default setting, Automatically select the certificate
store ..., is selected.
9.
Click Next.
The certificate wizard displays a final verification (see Figure 25).
Figure 25. Verifying the Certificate Import Settings
10. Click Finish to complete the wizard.
A message box similar to Figure 26 opens:
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Figure 26. Security Warning Message
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11. Click Yes to install the CA.
A new dialog box window opens to verify that the import was successful.
12. Close all windows except for the original Security Alert window
13. Click View Certificate.
An updated Certificate window opens showing a trusted certificate
(see Figure 27).
14. Click OK.
Figure 27. Updated Certificate Window
15. The installation process is complete. You can now access the card using the https protocol (for example, https://10.222.51.236).
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ROOT CERTIFICATE AUTHORITY INSTALLATION
Installing Root CA with Microsoft Internet Explorer 7
To install a certificate for the PXGX Series 1000 Card with Microsoft
Internet Explorer 7:
1.
Open the browser and type the IP address of the card followed by the path “/ca.html” in the address bar. For example: http://10.222.51.236/ca.html
The following window displays (see Figure 28):
Figure 28. Internet Explorer 7 Window
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2.
Click Root CA Certificate.
A File Download warning window opens (see Figure 29).
Figure 29. File Download Warning
3.
Click Open.
The Certificate Window opens (see Figure 20 on page 33).
4.
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ROOT CERTIFICATE AUTHORITY INSTALLATION
Installing Root CA with Mozilla Firefox
To install a certificate for the PXGX Series 1000 Card with Mozilla
Firefox:
1.
Open the browser and type the IP address of the card followed by the path “/ca.html” in the address bar. For example: http://10.222.51.236/ca.html
The following window displays (see Figure 30):
Figure 30. Mozilla Firefox Window
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2.
Click Root CA Certificate.
Firefox opens the Downloading Certificate window (see Figure 31).
Figure 31. Downloading Certificate Window
3.
If desired, click View to manually examine the contents of the certificate.
4.
Click the Trust this CA to identify web sites check box option.
5.
Click OK to complete the installation process.
The installation process is complete. You can now access the card using the https protocol (for example, https://10.222.51.236).
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Chapter 4
MIB Files
This chapter describes the Management Information Base (MIB) files available with the card. A MIB is an information repository residing on a device in a communication network. Network management software uses a device’s MIB to manage the device. Every manageable device on a network has a MIB consisting of one or more files that list information about the device.
Use the facilities provided by your Simple Network Management
Protocol (SNMP) management software to access the individual MIB objects. The objects define the information available about your Power
Distribution Unit (PDU) or Remote Power Panel (RPP).
You can configure a device so that it generates a trap if a certain condition occurs, such as an alarm clearing. The trap is sent to the management station to inform it of the occurrence.
This chapter contains an overview of MIB definitions for each of the MIB files:
S
Eaton PDU MIB
S
Eaton EMP MIB
S
Eaton Alarms+Traps MIB
S
Eaton OID Assignments
S
RFC 4133 Entity MIB
S
RFC 4268 Entity State MIB
S
RFC 4268 Entity State MIB, part 2
See the MIB files for detailed information about each MIB object.
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MIB FILES
Eaton PDU MIB
The Eaton PDU MIB module contains objects and notifications for PDU,
Panel, and Breaker information levels:
S mainPDU
S pduPanel
S pduBreaker
mainPDU
Objects in this group describe the main PDU in the system. This group has three subgroups:
S
Nameplate Ratings subgroup. These objects provide the nominal rating values for the PDU.
S
Input Meters subgroup. These objects provide input meter values for the PDU. The subgroup contains a table of meters by phase (normally three-phase)
S
Output Meters subgroup. These objects provide output meter values for the PDU. The subgroup contains a table of meters by phase
(normally three-phase)
pduPanel
Objects in this group provide the nominal values for each panel. The group contains a table of meters by phase (normally three-phase) and tables of meters and ratings that are not dependent on an individual phase.
pduBreaker
Objects in this group provide the nominal values for each breaker. The group contains a table of meters by phase (normally three-phase) and tables of meters and ratings that are not dependent on an individual phase.
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Eaton EMP MIB
Objects in this group are provided by the EMP and include temperature and humidity readings, alarming limits, the two contacts readings, and setup information. The group contains a table of values for environmental contact sensing (normally two digital inputs for monitoring all contacts).
Traps are sent in response to EMP changes to indicate the type of alarm, alarm acknowledgement, and alarm clearing.
Eaton Alarms+Traps MIB
Objects in this group provide a table of active alarms and a count of alarms currently active. The notification traps provided are triggered by the publishing of an alarm or event.
Eaton OID Assignments
These objects document all the object identifier assignments for Eaton products.
Entity MIB Files
The objects in these MIB files provide information standard in the industry:
S
The RFC 4133 Entity MIB provides standard objects for identifying and describing devices attached to the card.
S
The RFC 4268 Entity State MIB provides availability status measures for each device.
S
The RFC 4268 Entity State MIB Part 2 provides possible state values for the Entity State MIB.
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Chapter 5
Modbus Registers
This chapter describes how to address a specific Power Distribution Unit
(PDU) or Remote Power Panel (RPP), a specific panel in a PDU or RPP, and a specific breaker in a panel using Modbus TCP/IP.
NOTE To obtain the panel or circuit breaker data, the PDU/RPP must have the Energy
Management System (EMS) Level 3 option installed.
A PDU/RPP distributes power through one or more circuit breaker panels. Each panel consists of several circuit breakers. Each circuit breaker monitors more than 30 parameters, such as voltage, current, power, and alarms. The value of each parameter is stored in a corresponding Modbus data register.
Because there are many panels in a PDU/RPP, it is necessary to identify a specific breaker and specify the panel containing that breaker. It is likely that Breaker #5 in Panel #1 has different data than Breaker #5 in
Panel #7.
The tables in this chapter list the names of the PDU/RPP parameters and their corresponding Modbus registers for:
S
PDU/RPP summary data
S
Panel summary data
S
Breaker data
The values of the parameters can be read over an Ethernet network by using Modbus TCP/IP building monitoring programs or Modbus TCP/IP analyzer programs.
NOTE Some Modbus programs provide an option for zero- or one-based addressing. Select the option for zero-based addressing. The Modbus numbering scheme for the PDU/RPP starts at 0, so physical coil number 1 corresponds to Modbus register number 0, coil number 2 corresponds to Modbus register number 1, and so on.
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Modbus Register Addressing
This section describes Modbus function codes, data formats, and data addressing.
Modbus Function Codes
The PDU/RPP registers are read using Modbus Function Codes (FC). For most PDU/RPP registers, FC 04 is used. The PDU/RPP supports the following hex function codes:
03
04
05
06
0F
10
Table 1. Function Codes
FC
01
02
Hex Description
0x01 Read Coil Status
0x02 Read Discrete Inputs
0x03 Read Holding Registers
0x04 Read Input Registers
0x05 Write Single Coil
0x06 Write Single Register
0x0F Write Multiple Coils
0x10 Write Multiple Registers
Use
Supported for compatibility purposes
Single input data, such as alarms and discrete contacts
Supported for compatibility purposes
Analog data (most string and numeric data types), such as voltage
For future use
For future use
For future use
For future use
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Data Formats
Modbus programs usually provide an option for viewing various data types. Refer to your Modbus program documentation for detailed information on viewing data options.
A register is 16 bits (two bytes). The PDU/RPP supports the following data types:
S
STRING – A string of ASCII characters (two per register). Consult the
Size parameter to find the string’s length for a given entry (it is a multiple of two so that entries are register-aligned).
S
FLOAT – A 32-bit IEEE754 floating point number. FLOATs are always two registers.
S
UINT – An unsigned integer. Consult the Size parameter to find the integer’s size for a given entry (it is a multiple of two so that entries are register-aligned).
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S
TIME – The Time type (ymdhms) consists of six bytes specifying the year, month, day, hour, minutes, and seconds. The bytes are stored in hexadecimal format. If your Modbus application displays the individual bytes in a register, view the bytes using the decimal option.
Otherwise, the bytes are best viewed by displaying the two-byte register in a binary format and translating each byte to decimal.
For example, if today is May 17, 2007 and the time is 10:45 and
20 seconds, viewing each hex byte in decimal would yield the following data, which is viewable as the year (07), month (05), day (17), hour (10), minutes (45), and seconds (20):
07 05 17 10 45 20
S
BOOL – A binary (Boolean) value of 0 or 1. BOOL is usually assigned to discrete input alarms.
Data Addressing
The register addresses and sizes listed in Table 3 through Table 9,
starting on page 54, specify an address for each entry. If a data type
spans multiple registers (such as a FLOAT), lower addressed registers map to higher-order parts of the value. Within each register, data is in most significant bit (MSB) first format.
NOTE A Modbus register contains two bytes. Therefore, the number of registers containing the information can be obtained by dividing the bytes by two. For example, the
vendor name in Table 3 on page 54 can be obtained by reading 32 Modbus registers starting
at register 1001.
NOTE If a register is not supported in a particular device, an exception response is returned.
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PDU/RPP Unit ID Numbers
Because the PDU/RPP consists of several panels of circuit breakers, set the Unit ID in the Modbus program to specify a specific PDU/RPP, a specific panel, or a specific breaker (see Table 2).
The PDU/RPP has a Unit ID of 0, 1, or 255. The same PDU/RPP
information can be obtained from any of these IDs. See “PDU/RPP
Registers and Alarms” on page 54 for more information.
The panel Unit IDs range from 2 to 17. These summary data panel registers contain the total information for all the breakers in a specific panel. For example, the registers show the sum total current for each
The breaker Unit IDs range from 18 to 33. These registers provide
individual breaker data for the specified panel. See “Breaker Data and
Alarms” on page 64 for more information on identifying specific breaker
registers.
If there is an optional Environmental Monitoring Probe (EMP) installed,
use Unit ID 254 to obtain EMP data. See “Environmental Monitoring
Probe (FC 03 or 04)” on page 68 for more information.
Table 2. PDU/RPP Unit ID Numbers
Unit ID
8
9
6
7
10
11
12
4
5
2
3
0
1
Description
PDU/RPP Summary Data
PDU/RPP Summary Data
Panel #1 Summary Data
Panel #2 Summary Data
Panel #3 Summary Data
Panel #4 Summary Data
Panel #5 Summary Data
Panel #6 Summary Data
Panel #7 Summary Data
Panel #8 Summary Data
Panel #9 Summary Data
Panel #10 Summary Data
Panel #11 Summary Data
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Table 2. PDU/RPP Unit ID Numbers (continued)
30
31
32
33
254
255
26
27
28
29
22
23
24
25
Unit ID
13
18
19
20
21
14
15
16
17
Description
Panel #12 Summary Data
Panel #13 Summary Data
Panel #14 Summary Data
Panel #15 Summary Data
Panel #16 Summary Data
Panel #1 Breaker Data
Panel #2 Breaker Data
Panel #3 Breaker Data
Panel #4 Breaker Data
Panel #5 Breaker Data
Panel #6 Breaker Data
Panel #7 Breaker Data
Panel #8 Breaker Data
Panel #9 Breaker Data
Panel #10 Breaker Data
Panel #11 Breaker Data
Panel #12 Breaker Data
Panel #13 Breaker Data
Panel #14 Breaker Data
Panel #15 Breaker Data
Panel #16 Breaker Data
Environmental Monitoring Probe
PDU/RPP Summary Data
MODBUS REGISTERS
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PDU/RPP Registers and Alarms
This section contains information for the PDU/RPP Registers (FC 04) and
PDU/RPP Alarms (FC 02).
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PDU/RPP Registers (FC 04)
To read the vendor name in the PDU/RPP, set the Modbus program to
Unit ID 1 and register 1001:
IP: <IP address of PDU/RPP>
Unit ID: 1
Starting Register: 1001
Number of registers: 32
Function Code: 04
The PDU/RPP returns 32 registers containing up to 64 characters. There are two ASCII characters per register, so the vendor name could be displayed as POWERWARE.
Table 3. PDU/RPP Registers (FC 04)
Name
Vendor Name
Model Name
Display Name
Device Type
Device ID
Device Guid
Serial Number
Conn Style
Device Comm Address
Device Baud Rate
Time Sync Period
Data Update Period
Device VAR Rating
Device Volts In Rating
Device Volts Out Rating
Register
1159
1160
1192
1194
1196
1198
1204
1206
1001
1033
1065
1097
1099
1103
1123
Data Type
UINT
STRING
UINT
UINT
UINT
UINT
UINT
UINT
STRING
STRING
STRING
UINT
UINT
STRING
STRING
Bytes
4
4
4
4
4
2
64
4
4
40
64
64
64
64
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Table 3. PDU/RPP Registers (FC 04) (continued)
Name
Number of Phases
Parallel System Flag
Number of Controlled Banks
Device Topology
Asset ID
Number of Panels
Status
Redundant State
Horn Status
Enter Admin State
Enter Operating State
Enter Readiness State
Enter Alarm State
Enter Standby State
AC V in Phase AB
AC V in Phase BC
AC V in Phase CA
AC V in Phase A
AC V in Phase B
AC V in Phase C
AC V out Phase A
AC V out Phase B
AC V out Phase C
AC V ratio A in
AC V ratio B in
AC V ratio C in
AC V ratio A out
AC V ratio B out
Data Type
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
STRING
UINT
UINT
UINT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
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Register
1453
3000
3004
3005
3047
3048
1208
1209
1210
1211
1324
3049
3050
3051
4028
4030
4032
4040
4042
4044
4046
4048
4050
4154
4156
4158
4160
4162
Bytes
2
2
2
2
2
2
2
2
128
2
2
4
4
4
4
2
2
2
4
4
4
4
4
4
4
4
4
4
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MODBUS REGISTERS
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Table 3. PDU/RPP Registers (FC 04) (continued)
Name
AC V ratio C out
AC I Gnd
AC I in A
AC I in B
AC I in C
AC I out A
AC I out B
AC I out C
AC I out N
AC I out A Limit
AC I out B Limit
AC I out C Limit
AC I ratio A in
AC I ratio B in
AC I ratio C in
AC I ratio A out
AC I ratio B out
AC I ratio C out
Watts in Total
Watts out Total
VA in Total
VA out Total
PF Disp out
PF Disp in
Output kW Hours
I A in THD
I B in THD
I C in THD
Register
5028
5030
5032
5034
5038
5040
4164
5008
5022
5024
5026
5042
5094
5096
5098
5100
5102
5104
6022
6024
6086
6088
6202
6204
7002
8008
8010
8012
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Data Type
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
Bytes
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
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MODBUS REGISTERS
Table 3. PDU/RPP Registers (FC 04) (continued)
Name
I A out THD
I B out THD
I C out THD
VA in THD
VB in THD
VC in THD
VA in THD
VB in THD
VC in THD
CFph A out
CFph B out
CFph C out
Output Frequency
Input Frequency
Current Time
Register
8316
11002
11004
12203
8046
8048
8050
8052
8312
8314
8014
8016
8018
8042
8044
Data Type
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
TIME
Bytes
4
4
4
4
4
4
4
6
4
4
4
4
4
4
4
PDU/RPP Alarms (FC 02)
The PDU/RPP monitors the condition of several parameters and can activate an alarm status if a parameter is out of range. For example, if the input frequency is too high or too low, the PDU/RPP can set the
Input Frequency Fault Alarm.
To read the Input Frequency Fault Alarm, set the Modbus program to
Unit ID 1 and coil address 1008:
IP: <IP address of PDU>
Unit ID: 1
Starting Register: 1008
Number of Registers: 1
Function Code: 02
The PDU/RPP returns a single register that is a BOOL value (0 or 1), indicating if the alarm is active or not active.
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Table 4. PDU/RPP Alarms (FC 02)
Name
AC Input Over Volts
AC Input Under Volts
Input Frequency Fault
AC Output Over Volts
AC Output Under Volts
AC Output Frequency Fault
Remote EPO
Building Alarm 4
Building Alarm 3
Building Alarm 2
Building Alarm 1
Output Overload
System Bus Overload
NV Memory Failure
Internal Comm Failure
Input Phase Rotation
Emergency Shutdown
Overload A
Overload B
Overload C
Overload High Phase A
Overload High Phase B
Overload High Phase C
Overload Extreme Phase A
Overload Extreme Phase B
Overload Extreme Phase C
Xformer Over Temperature
Check Modem
Configuration Error
System Notice Active
Register
1145
1146
1147
1164
1174
1182
1185
1141
1142
1143
1144
1089
1093
1139
1140
1025
1050
1053
1062
1012
1016
1017
1018
1019
1006
1007
1008
1009
1010
1011
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Data Type
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
MODBUS REGISTERS
Table 4. PDU/RPP Alarms (FC 02) (continued)
Name
System Alarm Active
Inverter Rotation
Invalid Board ID
Output Watts Overload
Xformer Over Temp Warning
Input THD High A
Input THD High B
Input THD High C
Output THD High A
Output THD High B
Output THD High C
Neutral Overload Warning
Neutral Overload
Ground Current Warning
Ground Current Overload
V Input THD Warning A
V Input THD Warning B
V Input THD Warning C
I Input THD Warning A
I Input THD Warning B
I Input THD Warning C
V Output THD Warning A
V Output THD Warning B
V Output THD Warning C
I Output THD Warning A
I Output THD Warning B
I Output THD Warning C
Panel Phase A Loss
Panel Phase B Loss
Panel Phase C Loss
1228
1229
1230
1231
1232
1224
1225
1226
1227
1233
1235
1236
1237
1220
1221
1222
1223
1216
1217
1218
1219
Register
1186
1212
1213
1214
1215
1192
1195
1197
1210
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BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
Data Type
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
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MODBUS REGISTERS
Table 4. PDU/RPP Alarms (FC 02) (continued)
Name
Branch Breaker Overload Warning
Branch Breaker Overload
Branch Breaker Disconnected
Main Breaker Overload Warning
Main Breaker Overload
Primary Breaker Open
Primary Breaker Tripped
Secondary Breaker Open
Secondary Breaker Tripped
Input Phase Rotation
Register
1249
1256
1257
1258
1259
1250
1252
1253
1254
1477
Panel Registers and Alarms
This section contains information for the Panel Summary Registers
(FC 04) and the Panel Alarms (FC 01 or 02).
Panel Summary Registers (FC 04)
NOTE The panel can be wired for either a wye (phase to neutral) or a delta
(phase-to-phase) configuration. The registers contain only the data supported by the wired configuration. For example, if the panel is wired in a wye configuration, the voltages AN, BN, and CN are available, but the voltages AB, BC, and CA are not available (an exception code is returned). Refer to the actual panel for the wiring configuration.
Table 5 shows the registers that contain summary data for the panel.
The registers contain the total information for all the breakers in the panel.
Data Type
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
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MODBUS REGISTERS
For example, the AC Voltage between Phase A and Neutral is available in register 4010. To read the AC Voltage in Phase A at Panel #1, set the
Modbus program to Unit ID 2 and register 4010:
IP: <IP address of PDU/RPP>
Unit ID: 2
Starting Register: 4010
Number of Registers: 2
Function Code: 04
To read the AC Voltage in Phase A at Panel #4, set the Modbus program to Unit ID 5 and register 4010:
IP: <IP address of PDU/RPP>
Unit ID: 5
Starting Register: 4010
Number of Registers: 2
Function Code: 04
Table 5. Panel Summary Registers (FC 04)
Name
Display Template
Vendor Name
Model Name
Display Name
Serial Number
Device Volts Rating
Number of Phases
Asset ID
Breaker Rating
Breaker Warning
Breaker Overload
Neutral Current Alarm
Enter Admin State
Enter Operating State
Enter Readiness State
Enter Alarm State
Enter Standby State
Register
3047
3048
3049
3050
1453
1456
1457
1459
3051
1123
1202
1208
1324
1000
1001
1033
1065
Data Type
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
UINT
STRING
STRING
STRING
STRING
UINT
UINT
STRING
Bytes
2
2
2
2
2
2
2
2
2
64
4
2
128
2
64
64
64
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MODBUS REGISTERS
62
Table 5. Panel Summary Registers (FC 04) (continued)
Name
AC V AN
AC V BN
AC V CN
AC V MAX AN
AC V MAX BN
AC V MAX CN
AC I in A
AC I in B
AC I in C
AC I in N
AC I MAX A
AC I MAX B
AC I MAX C
AC I MAX N
Percent Full Load Current A
Percent Full Load Current B
Percent Full Load Current C
Watts Total
Watts Total MAX
VA Total
VA Total MAX
PF Disp Total
PF Disp Sys MIN
PF Disp Sys MAX
Watts Total MIN
VA MIN kW Hour
Monthly kW Hour
Yearly kW Hour
Frequency
6219
6268
6288
6356
6364
6006
6014
6070
6078
5170
5185
5186
5188
5010
5164
5166
5168
7618
7620
7622
11000
Register
4010
4300
5002
5004
5006
4012
4014
4296
4298
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
Data Type
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
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4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
Bytes
4
4
4
4
4
4
4
4
4
MODBUS REGISTERS
Table 5. Panel Summary Registers (FC 04) (continued)
Name
MIN Frequency
MAX Frequency
Register
11022
11027
Data Type
FLOAT
FLOAT
Bytes
4
4
Panel Alarms (FC 01 or 02)
Table 6 lists the panel alarms. They are not registers, but are discrete inputs and are read using FC 01 or FC 02.
To read the Main Breaker Overload alarm at Panel #4, set the Modbus program to Unit ID 5 and coil address 1254:
IP: <IP address of PDU/RPP>
Unit ID: 5
Starting Register: 1254
Number of Registers: 1
Function Code: 02
Table 6. Panel Alarms (FC 01 or 02)
Name
Neutral Overload
Panel Under Voltage
Panel Over Voltage
Panel Under Over Frequency
Branch Breaker Overload Warning
Branch Breaker Overload
Main Breaker Overload Warning
Main Breaker Overload
Coil/Status Address
1219
1238
1242
1248
1249
1250
1253
1254
Data Type
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
BOOL
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Breaker Data and Alarms
This section contains:
S
Names of breaker parameters along with the register numbers for
Breaker #1
S
Instructions for calculating the register numbers for other breakers
S
Breaker alarms
Breaker #1 Data Registers (FC 04)
To specify a specific breaker, use a Unit ID for breaker data along with the register number for the specific breaker.
For example, “Watts in Phase A” is register 1055 for Breaker #1. This statement is true for any panel. To specify a specific panel for breaker data, use the panel’s Unit ID in the Modbus program. For Panel #6
(Unit ID 23), the Modbus program would be set as follows:
IP: <IP address of PDU/RPP>
Unit ID: 23
Starting Register: 1055
Number of registers: 2
Function code: 04
The Modbus program would return a value of the watts in Phase A for
Breaker #1 in Panel #6 of the PDU/RPP at the specified IP address.
Table 7. Breaker #1 Data Registers (FC 04)
Name
Display Name
Number of Phases
Breaker Rating
Breaker Warning
Breaker Overload
AC Current Phase A
AC Current Phase B
AC Current Phase C
AC MAX Current Phase A
AC MAX Current Phase B
Register
1000
1037
1039
1041
1043
1032
1033
1035
1036
1045
Data Type
STRING
UINT
UINT
UINT
UINT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
Bytes
64
4
4
4
4
2
2
2
4
4
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Table 7. Breaker #1 Data Registers (FC 04) (continued)
Name
AC MAX Current Phase C
Percent FL Current A
Percent FL Current B
Percent FL Current C
Watts Phase A
Watts Phase B
Watts Phase C
Watts Phase A MAX
Watts Phase B MAX
Watts Phase C MAX
VA Phase A
VA Phase B
VA Phase C
VA Phase A MAX
VA Phase B MAX
VA Phase C MAX
PF Displacement Phase A
PF Displacement Phase B
PF Displacement Phase C
PF Displacement A Minimum
PF Displacement B Minimum
PF Displacement C Minimum
PF Displacement A Maximum
PF Displacement A Maximum
PF Displacement A Maximum kW Hours kW Hours Monthly kW Hours Yearly
1089
1091
1093
1095
1097
1081
1083
1085
1087
1099
1101
1073
1075
1077
1079
1065
1067
1069
1071
Register
1047
1057
1059
1061
1063
1049
1051
1053
1055
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
Data Type
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
FLOAT
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
Bytes
4
4
4
4
4
4
4
4
4
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MODBUS REGISTERS
Calculating Breaker Register Numbers
Table 7 shows the register numbers for Breaker #1. There can be many breakers in a panel. Determine the corresponding register numbers for other breakers in the panel by using the following formula:
Breaker register # = Breaker #1 register + ((Breaker # – 1) x 200))
For example:
Breaker #2 starts at 1200: 1000 + ((2 – 1) x 200)
1000 + (1 x 200)
1000 + 200
1200
Breaker #3 starts at 1400:
Breaker #14 starts at 3600:
1000 + ((3 – 1) x 200)
1000 + (2 x 200)
1000 + 400
1400
1000 + ((14 – 1) x 200)
1000 + (13 x 200)
1000 + 2600
3600
This formula works for any register. For example, for Breaker #1, the register number of “Watts Phase A” is 1055. The corresponding address for Breaker #18 is:
1055 + ((18 – 1) x 200)
1055 + (17 x 200)
1055 + 3400
4455
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MODBUS REGISTERS
Breaker Alarms (FC 01 or 02)
There are two alarms for each circuit breaker: Overload Warning and
Overload. Each alarm has a unique address similar to the data registers, but these alarms are not data registers. The alarms are discrete inputs and are read using FC 01 or FC 02 in the Modbus program.
Table 8. Breaker Alarms (FC 01 or 02)
Name
Branch Breaker 1 Overload Warning
Branch Breaker 1 Overload
Coil/Status Address
1000
1001
Data Type
BOOL
BOOL
Table 8 shows the alarms for Breaker #1. Determine the corresponding alarms for other breakers by using the following formula:
Breaker #5 address = ((Breaker number – 1) x 2) + Breaker #1 address
For example, to find the Overload Warning alarm address for Breaker #5:
Breaker #5 Overload Warning = ((5 – 1) x 2) + 1000
= ((4) x 2) + 1000
= (8) + 1000
= 1008
To find the Overload alarm address for Breaker #20:
Breaker #20 Overload = ((20 – 1) x 2) + 1001
= ((19) x 2) + 1001
= (38) + 1001
= 1039
To read the Overload Warning alarm for Breaker #5 in Panel #8, the
Modbus program would be set as follows:
IP: <IP address of PDU/RPP>
Unit ID: 25
Starting Register: 1008
Number of registers: 1
Function code: 02
The Modbus program would return a true/false value of the Overload
Warning alarm for Breaker #5 in Panel #8 of the PDU/RPP at the specified IP address.
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MODBUS REGISTERS
Environmental Monitoring Probe (FC 03 or 04)
The optional Environmental Monitoring Probe for the PDU/RPP can measure temperature and humidity. Because the device can be located outside the PDU/RPP, the reference is to “auxiliary” data. In addition, it contains two connections for monitoring the condition of auxiliary input contacts, such as a door switch. See Table 9 for a list of EMP registers.
An exception code is returned if the EMP is not installed.
To read the temperature at the PDU/RPP, set the Modbus program to
Unit ID 254 and coil address 12028:
IP: <IP address of PDU/RPP>
Unit ID: 254
Starting Register: 12028
Number of registers: 2
Function Code: 04
Table 9. Environmental Monitor (FC 03 or 04)
Name
Vendor Name
Model Name
Display Name
Serial Number
Device ID
Auxiliary Input 1
Auxiliary Input 2
Auxiliary Temperature
Auxiliary Humidity
Register
1001
1033
1065
1123
1099
10275
10276
12028
12030
Data Type
STRING
STRING
STRING
STRING
UINT
UINT
UINT
FLOAT
FLOAT
Bytes
64
64
2
4
4
4
2
64
64
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Chapter 6
Specifications
Table 10. Technical Specifications
CPU
Atmel AT91RM9200 ARM-9
Memory
LAN Controller
Network Connection
PDU Protocol
32 MB Static DRAM
32 MB Flash ROM
AT91RM9200 Integrated – Port 1
SMSC LAN91C113I – Port 2
(2) 10/100BaseT RJ-45 network connectors
Powerware Power Distribution Unit (PDU) communication protocol
Network Protocols
(not limited to)
Supported SNMP MIBs
Operating Temperature
Operating Humidity
Power Input
Power Consumption
Size (L x W x H)
Weight
EMC Statements
SNMP v1 over UDP/IP
Modbus TCP/IP
HTTP/HTTPS
BACnet/WS
BOOTP, DHCP
TCP/IP
Eaton PDU MIB
Eaton EMP MIB
Eaton Alarms+Traps MIB
Eaton OID assignments
RFC 1213 (MIB-II)
RFC 4133 (Entity MIB)
RFC 4268 (Entity State MIB)
0–40°C (32–104°F)
10–80%, noncondensing
8–25 Vdc unregulated (12 Vdc nominal)
2.0 watts maximum
12 cm x 11.4 cm x 3.9 cm (4.7” x 4.5” x 1.5”)
200 gm (7 oz)
Class A: FCC Part 15
EU Standard: EN 55022:1988+A1:2000+A2:2003,
Class A/EN55022:1988+A1:2000+A2:2003
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SPECIFICATIONS
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Chapter 7
Operation and Maintenance
This section explains:
S
Indicator descriptions
S
DIP switch settings
S
Generating log files
S
Firmware upgrade instructions
Front-Panel Indicator Descriptions
The Ethernet port indicator descriptions for the PXGX Series 1000 Card are listed in Table 11; the stacked indicator descriptions are listed in
Table 12.
Table 11. Ethernet Port Indicators
Indicator Label
Ethernet Port 1 100
Ethernet Port 2
ACT
100
ACT
Illuminated
Indicates a valid 100 Mb Connection
(Link).
Indicates network activity when the indicator is on or blinking.
Indicates a valid 100 Mb Connection
(Link).
Indicates network activity when the indicator is on or blinking.
Not Illuminated
Indicates a valid 10 Mb Connection (Link) as long as the corresponding ACT indicator is illuminated.
Indicates network activity when the indicator is on or blinking.
Indicates a valid 10 Mb Connection (Link) as long as the corresponding ACT indicator is illuminated.
Indicates network activity when the indicator is on or blinking.
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OPERATION AND MAINTENANCE
Table 12. Stacked Indicator Descriptions
Label Color Illuminated Not Illuminated
STATUS
DHCP
Green
Amber
Communication with the PDU has been established.
At least one port is configured for DHCP and has obtained IP address information.
Communication with the PDU has not been established. As the card boots, the indicator remains off. However, if it remains off after one minute, there is a communication problem between the card and the PDU.
The use of DHCP/BOOTP has been disabled by the user, or all ports configured for DHCP have failed to obtain
IP address information.
IDENT
POWER
Red
Green
A firmware update is in progress. Do not remove the card from the PDU.
DC power is available to the card from the PDU.
A firmware update is not in progress.
If all indicators are not illuminated, DC power is not available from the PDU. This may indicate that the PDU is off and unplugged.
NOTE During the power-on sequence, all four indicators are illuminated for approximately 20 seconds. Wait at least one minute for the card’s boot process to complete before comparing the indicators to the table above because indicators may turn on and off at different times in the boot process.
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OPERATION AND MAINTENANCE
DIP Switch Description
DIP switch definitions for the PXGX Series 1000 Card are listed in
Table 13.
Table 13. DIP Switch Definitions
S1 Position
Number
OFF Position (Default)
1
2
3
4
5
6
ON Position
Enable previously stored network configuration settings (Normal mode)
Enable the front panel RJ-45 for serial communication
Normal behavior
Reserved
Reserved
Normal behavior
Override network settings to assign private IP addresses
(Configuration mode); Port 1 is set to 192.168.1.1 and Port 2 is set to
192.168.1.2
Enable the front panel RJ-45 port for communication with an
Environmental Monitoring Probe
(EMP) device for immediate or future use
Reset the HTTP passwords to the defaults on boot (user and
admin). After a successful boot, the switch should be turned back off before rebooting the card.
Reserved
Reserved
Reset the card to factory defaults on boot (after a successful boot, the switch should be turned back off before rebooting the card)
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OPERATION AND MAINTENANCE
Generating Log Files
NOTE The data log and event log files are comma-separated values (*.csv) files that can be opened in Microsoft Excel software. Some computer configurations will automatically open the files in the Microsoft Excel software instead of prompting you to save.
To generate a data log:
1.
From the card’s Web page, click the Data Log link from the menu bar.
2.
Click the Click to generate button.
3.
Select a name and location for the file (if prompted to save).
To generate an event log:
1.
From the card’s Web page, click the Event Log link from the menu bar.
2.
Click the Click to generate button.
3.
Select a name and location for the file (if prompted to save).
Upgrading the Card’s Firmware
The card’s firmware may be updated by downloading the appropriate file from www.eaton.com/powerxpert. During the upgrade process, the
PXGX Series 1000 Card does not monitor the PDU status.
To upgrade the firmware:
1.
From the card’s Web page, click the Firmware link from the menu bar.
2.
Click the Browse button.
3.
Download the pxgx_pdu_xxx.rom firmware file, available on the
Web at www.eaton.com/powerxpert.
4.
After updating the firmware, the card prompts you to reboot. Click
OK to reboot the card. An audible alarm sounds as the card reboots, and the Web page shows the “Gateway rebooting, please wait...” message. The Web page refreshes after approximately 75 seconds.
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Chapter 8
Service and Support
If you have any questions or problems with the PXGX Series 1000 Card, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a PXGX Series 1000 Card technical representative.
United States:
Canada:
All other countries:
1-800-843-9433 or
1-919-870-3028
1-800-461-9166 ext 260
Call your local service representative
Please have the following information ready when you call the Help
Desk:
S
Model number
S
Serial number
S
Version number (if available)
S
Date of failure or problem
S
Symptoms of failure or problem
S
Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Desk
for the dealer or distributor nearest you.
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SERVICE AND SUPPORT
Two-Year Limited Warranty (US and Canada)
Power Xpert Gateway (PXGX) Series 1000 and Series 2000 Cards
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Electrical Inc., a Delaware
Corporation company (“Company”).
LIMITED WARRANTY:
This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”) of the Power Xpert Gateway (PXGX) Series 1000 or Series 2000 Card (the “Product”) purchased on or after June 1,
2004 and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by
Company for resale to an End-User.
LIMITED WARRANTY PERIOD:
The period covered by this Warranty for the Product installed [and currently located] in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date of purchase.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the “Warranted Item”) is free from defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this Warranty, Company’s sole obligation will be to repair or replace such defective
Warranted Item (including by providing service, parts and labor, as applicable), at the option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS:
The Warranted Item will be repaired or replaced at a Company site or such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship
(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty claim. In such case, the End-User must return (at Company’s expense) the defective Warranted Item to Company in the same packaging as the replacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does not receive the defective Warranted Item, Company will either charge the End-User’s credit card, or send the
End-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card number or purchase order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted
Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced by
Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Warranty does not cover any defects or damages caused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or alteration not authorized in writing by Company personnel or performed by an authorized Company Customer
Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or
Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent with the
Product’s labels or instructions.
This Warranty is not valid if the Product’s serial numbers have been removed or are illegible. Any Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof.
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SERVICE AND SUPPORT
Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER’S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICABLE TO THE PRODUCT), INCLUDING SOFTWARE
EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING,
COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX
®
) THAT WAS CREATED USING AN
“OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY’S SOLE
LIABILITY AND END-USER’S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole remedies for any failure of Company to comply with its obligations hereunder. In no event shall Company be liable in contract, in tort (including negligence or strict liability) or otherwise for damage to property or equipment other than the
Products, including loss of profits or revenue, loss of use of Products, loss of data, cost of capital, claims of customers of the End-User or any special, indirect, incidental or consequential damages whatsoever. The total cumulative liability of Company hereunder whether the claims are based in contract (including indemnity), in tort
(including negligence or strict liability) or otherwise, shall not exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company’s reasonable control.
END-USER’S OBLIGATIONS:
In order to receive the benefits of this Warranty, the End-User must use the Product in a normal way; follow the Product’s user’s guide; and protect against further damage to the Product if there is a covered defect.
OTHER LIMITATIONS: Company’s obligations under this Warranty are expressly conditioned upon receipt by
Company of all payments due to it (including interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the
Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of this
Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials, freight charges, travel expenses or labor of Company representatives outside the terms of this Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE:
In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the USA, contact your local Eaton product sales or service representative, or call the Customer Reliability Center in the USA at 919-870-3149. For comments or questions about this Warranty, write to the Customer Quality
Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.
EATON Power Xpert
® Gateway Series 1000 Card User’s Guide
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® Gateway Series 1000 Card User’s Guide
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