36x Outdoor IP PTZ Dome
User Manual
Camera
Accessories
CM-L812
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50
www.openeye.net
36x Outdoor IP PTZ Camera (CM-L812)
User Manual
Manual Edition 31648ABD – DECEMBER 2015
©2015, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for
any purpose, except as expressed in the Software License Agreement. OpenEye shall not be
liable for technical or editorial errors or omissions contained herein. The information in this
document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire
risk arising out of the use of this information remains with recipient. In no event shall
OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other
damages whatsoever (including without limitation, damages for loss of business profits,
business interruption or loss of business information), even if OPENEYE has been advised of
the possibility of such damages and whether in an action or contract or tort, including
negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE,
and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere;
Windows, and Windows XP Embedded are registered trademarks of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of the respective
owners.
OPENEYE
Liberty Lake, WA ● U.S.A.
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3
Important Safeguards
1.
Read Instructions
Read all of the safety and operating instructions before using the product.
2.
Retain Instructions
Save these instructions for future reference.
3.
Attachments / Accessories
Do not use attachments or accessories unless recommended by the
appliance manufacturer as they may cause hazards, damage product and
void warranty.
4.
Installation
Do not place or mount this product in or on an unstable or improperly
supported location. Improperly installed product may fall, causing serious
injury to a child or adult, and damage to the product. Use only with a
mounting device recommended by the manufacturer, or sold with the
product. To insure proper mounting, follow the manufacturer's instructions
and use only mounting accessories recommended by manufacturer.
5.
Power source
This product should be operated only from the type of power source
indicated on the marking label.
Precautions
Operating

Before using, make sure power supply and others are properly
connected.

While operating, if any abnormal condition or malfunction is observed,
stop using the camera immediately and then contact your local dealer.
Handling
4

Do not disassemble or tamper with parts inside the camera.

Do not drop or subject the camera to shock and vibration as this can
damage camera.

Do not block the cooling holes on the bracket. This camera has a
cooling fan inside the housing. Blocking the cooling holes will cause
heat to build up and cause malfunction.

Care must be taken when you clean the clear dome cover. Scratches
and dust will ruin the image quality of your camera. Do not use strong
or abrasive detergents when cleaning the camera body. Use a dry
cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.
Installation and Storage

Install electricity wiring carefully. Please note that input electricity to the
unit is at tolerance of DC 12V/AC 24V ± 10%. The camera is capable
of surge protection; ensure AC power model unit is grounded
appropriately against damage by heavy current or electric shock.

Do not install the camera in areas of extreme temperatures in excess
of the allowable range. (-50°C ~50°C / -58°F ~ 122°F)

Avoid installing in humid or dusty places. The relative humidity must
be below 90%.

Avoid installing in places where radiation is present.

Avoid installing in places where there are strong magnetic fields and
electric signals.

Avoid installing in places where the camera would be subject to strong
vibrations.

Never face the camera toward the sun. Do not aim at bright objects.
Whether the camera is in use or not, never aim it at the sun or other
extremely bright objects. Otherwise the camera may be smeared and
damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
This symbol on the product or on its packaging indicates that this
product shall not be treated as household waste in accordance with
Directive 2002/96/EC. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and
electronic equipment. By proper waste handling of this product you
ensure that it has no negative consequences for the environment
and human health, which could otherwise be caused if this product
is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details information about recycling of this product, please
contact your local city office, your household waste disposal service
or the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring that any
potential trace contamination levels of restricted substances are below the maximum
level set by EU Directive 2002/95/EC, or are exempted due to their application.
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Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
6
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and
material under normal use for a period of two years after the date of purchase. Any
defective product that falls under this warranty will, at OpenEye's discretion, be
repaired or replaced at no additional charge. OpenEye may elect to replace defective
products with new or factory reconditioned products of equal or greater value.
Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
Exceptions to this are listed below:

Three Years on all Digital Recorders

Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for
90 days from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other
warranties by OpenEye express and implied, including without limitation the
warranties of merchantability and fitness for a particular purpose. Under no
circumstances will OpenEye be liable for any consequential, incidental, special or
exemplary damages arising out of or connected with the sale, delivery, use or
performance of the product, even if OpenEye is apprised of the likelihood of such
damages occurring. In no event shall OpenEye liability exceed the purchase price of
the product.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state or country to country.
*Requires corresponding security deposit. Advanced Replacement limited to
components only outside of the USA and Canada.
For the most up to date information visit www.openeye.net
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Introduction ......................................................................................11
Overview ............................................................................................................... 11
Product Features .............................................................................................. 11
Getting Started .................................................................................12
Camera Contents .................................................................................................. 12
Dome Setup and Cable COnnection .................................................................... 13
Preparations for Dome Setup ........................................................................... 13
Dome Camera Setup ........................................................................................ 16
Switch Definition ........................................................................................... 16
Dome Cable Definition and Requirements ....................................................... 17
Cable Requirements .................................................................................... 17
Power Connection ........................................................................................ 18
Grounding Recommendation ....................................................................... 18
Ethernet Cable Connection .......................................................................... 18
12-Pin Alarm Input/Output Connection ........................................................ 19
Audio Input / Output Connection .................................................................. 19
Dome Installation .............................................................................20
Overview ............................................................................................................... 20
Dome Dimensions ................................................................................................ 20
Optional Accessories ............................................................................................ 21
Dome Camera Accessories .............................................................................. 21
Mounting Accessories ...................................................................................... 21
Ceiling Mounting with Pole ............................................................................... 22
Wall Mounting with Wall Mount Bracket ........................................................... 23
Wall Mounting with Corner Mount .................................................................... 25
Pole Mounting ................................................................................................... 26
Locate Camera .................................................................................27
OpenEye Network Camera manager ................................................................... 27
Installation......................................................................................................... 27
Starting Network Camera Manager .................................................................. 27
Device Addressing ............................................................................................ 28
Finding Network Devices ............................................................................. 28
Viewing a Network Camera.......................................................................... 29
8
Setup & Configuration ........................................................................................... 30
Connecting to the Camera ................................................................................ 30
Resetting the Camera .................................................................................. 30
Administrator/User Privileges ....................................................................... 30
Connecting Over the Internet ....................................................................... 31
Viewer Software .................................................................................................... 32
Viewer Tabs ...................................................................................................... 32
Live ................................................................................................... 33
Setup ................................................................................................ 34
System Setting ...................................................................................................... 34
Camera Name .................................................................................................. 34
IP Address ........................................................................................................ 35
Get IP an Address Automatically (DHCP) .................................................... 35
Use Static IP Address .................................................................................. 36
IPv6 Address Configuration ..................................................................... 36
User Setup ........................................................................................................ 37
Admin Password .......................................................................................... 37
Add User....................................................................................................... 37
Delete User .................................................................................................. 37
Modify User .................................................................................................. 38
File Location ..................................................................................................... 38
Picture Setup ........................................................................................................ 38
Camera Tab ...................................................................................................... 38
Exposure ...................................................................................................... 39
White Balance .............................................................................................. 39
Picture Adjustment ....................................................................................... 40
Motion Detection ............................................................................................... 40
Add Detection Window ................................................................................. 41
Delete Motion Detection Window ................................................................. 41
Motion Window ........................................................................................ 41
Streaming Settings ................................................................................................ 42
Video Resolution ............................................................................................... 42
Video Orientation .......................................................................................... 43
GOP Size ..................................................................................................... 43
H.264 Profile ................................................................................................. 43
Video Frame Rate ............................................................................................. 44
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Video Compression .......................................................................................... 45
Advanced ..........................................................................................46
System Setting ...................................................................................................... 46
Network Setup .................................................................................................. 46
DDNS ........................................................................................................... 46
Network Advanced ........................................................................................... 46
QoS .............................................................................................................. 46
SNMP Settings ............................................................................................. 47
UPnP (Universal Plug N’ Play) ..................................................................... 47
Network Security .............................................................................................. 48
HTTP ............................................................................................................ 48
IP Filtering .................................................................................................... 48
IEEE 802.1XSEAP-TLS ............................................................................... 48
Alarm Application .............................................................................................. 49
Tampering and Network Failure Detection ....................................................... 50
Mail, HTTP and FTP Setup .............................................................................. 51
SD Card ............................................................................................................ 51
Network Share .................................................................................................. 52
Recording Schedule ......................................................................................... 53
Recording ..................................................................................................... 53
Schedule ...................................................................................................... 54
Interval Recording ........................................................................................ 55
Maintenance ..................................................................................................... 56
Configuration ................................................................................................ 56
Factory Default ............................................................................................. 56
Software............................................................................................................ 57
Picture Setting ...................................................................................................... 58
Video Mask ....................................................................................................... 58
Hot Spot ............................................................................................................ 58
Text Overlay ..................................................................................................... 58
Streaming Setting ................................................................................................. 59
Audio ................................................................................................................. 59
Logout ...............................................................................................60
Specifications...................................................................................61
Camera Specifications .......................................................................................... 61
10
With an IP66 rating, the CM-L812 Outdoor PTZ IP Camera is suitable for outdoor
installations. The CM-L812 IP camera can transmit video at H.264 and MJPEG,
dual streaming both codecs at D1 at 30IPS. The camera’s IR cut filter and wide
dynamic rage imaging make it perfect for installations with difficult lighting
conditions. The CM-L812 has an IP66 outdoor rating and integrated heater
making the CM-L812 ideal for rugged outdoor installations with temperature as
low as -40°F (-40°C)
Product Features
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
36x Optical Zoom

Simultaneous dual streams: H.264 and MJPEG

D1 Real-time Resolution

3D de-interlaced video image

Two-way audio support

Removable IR Cut Filter

Wide Dynamic Range (WDR)

3D Noise Reduction
11
Before proceeding, please check that the box contains the items listed here. If
any item is missing or has defects, DO NOT install or operate the product and
contact your dealer for assistance.
12
Dome Body
Optical Cover
Screws
Security Torx Tool
Waterproof Gasket
Lubricant
Quick Start Guide
CD
Before installing or connecting the dome camera, please refer to this section and
complete preparations for dome setup and all switch settings.
Preparations for Dome Setup
The following installation procedure is for the outdoor dome equipped with the
sunshield housing. Please follow the steps below to complete dome housing
installation.
1.
Unpack the dome package and take out the dome body.
2.
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Rotate the top holder and take it off from the dome body.
13
14
3.
Remove the protective cover and PE sheet.
4.
Apply some lubricant on the cover’s waterproof gasket. This helps make
the installation process smoother.
5.
Attach the dome cover to the camera body.
6.
Note that the tiny protrusion on the cover must align with one of the four
holes on the camera body.
7.
Using both hands, gently press the dome cover using both hands.
DO NOT press the dome itself as this may cause damage to the dome or
camera.
8.
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To secure the dome cover to the camera body, use a screwdriver to
extend the screws outward.
15
Dome Camera Setup
Please refer to the following figure for switch location and definitions.
Alarm input/output
connections
Reboot
Power connection
Audio connection
RJ-45 connector
SD card
Do not change the settings on the camera’s Communication Switch.
Leave the switch at the factory default settings.
16
Dome Cable Definition and Requirements
For operation, the IP dome camera requires a network cable to carry the video
signals to the remote viewing site and a power cable to power the dome.
For operation, the CM-L812 IP camera requires AC 24V power to the dome.
Power Wire Length Specifications
Wire
Gauge
Maximum
Distance
Wire
Gauge
Maximum
Distance
22
27 feet
14
175 feet
20
44 feet
12
279 feet
18
69 feet
10
444 feet
16
110 feet
Ensure that the power supply corresponds with the dome’s power
requirement or the camera may be damaged. Contact a qualified
maintenance engineer with any problems.
Network Cable Length Specifications
Cable
Type
Maximum
Distance
Wire
Gauge
Maximum
Distance
CAT5
300 feet
CAT6
300 feet
CAT5e
300 feet
CAT6a
300 feet
An Ethernet crossover cable can be used to connect the camera
directly to a PC during configuration.
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1.
Connect POSITIVE 24 volt AC power to pin 1.
2.
Connect ground wire to pin 2.
3.
Connect NEGATIVE 24 volt AC power to pin 3.
The ‘notches’ on the left side of the graphic above correspond to
notches in the green plastic of the power connector.
Be careful not to pull the cables improperly during installation.
OpenEye suggests that you fasten the cables after installation is
complete.
The GND (ground) wire must be directly connected to the middle pin of the
AC24V power connector. Failure to connect the ground can cause damage and
failure of the camera and may void the warranty.
Connect one end of the CAT 5 Ethernet cable to the RJ-45 connector of the
camera and the other end of the cable to the network switch or recorder.
In some cases, you may need to use an Ethernet crossover cable
when connecting the camera directly to the recorder.
Check the status of the link indicator and activity indicator LEDs. If the LEDs are
unlit, check the LAN connection.
The Green link light indicates a good network connection.
AUTO
IRIS
The Orange activity light flashes to indicate network activity.
DC12V
RESET
NETWORK
LINE
OUT
VIDEO
DC
1 2 3 4
LINE IN
MIC IN
I/O
18
Using the 12-pin connector, installers can connect 4 digital alarm inputs and 2
digital alarm outputs. The alarm pins are serviceable for connecting alarm input
and output devices such as sensors, sirens, or flashing lights to the surveillance
system. For the definition of each pin, refer to the list below.
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Pin
Definition
1
Alarm OUT NO 1
2
Alarm OUT NC 1
3
Alarm OUT COM 1
4
GROUND
5
Alarm OUT NO 2
6
Alarm OUT NC 2
7
Alarm OUT COM 2
8
GROUND
9
Alarm IN 4
10
Alarm IN 3
11
Alarm IN 2
12
Alarm IN 1
1.
Line OUT
2.
GROUND
3.
Line IN
19
Depending on your installation environment, the dome can be installed on the
ceiling, on a wall, or a pole. The following section illustrates installation methods
and procedures for installing the dome and mounting accessories.
The dome dimensions are Ø172 x 228.71mm (6.77 x 9.0 inches) and Ø191.97 x
282.11mm (7.5 x 11.1 inches) with the sunshield.
20
Dome Camera Accessories

Transparent/Smoke Cover – Part Number: CA-510-DT
Mounting Accessories
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
Wall Mount Bracket (w/ Anti Drop) – Part Number: CA-510W

Long Wall Mount Bracket (w/ Anti Drop) – Part Number: CA510WL

50 cm Pole – Part Number: CA-510P50

25 cm Pole – Part Number: CA-510P25

Corner Mounting Plate – Part Number: CA-510C

Small Pole Mount – Part Number: CA-510PMS

Large Pole Mount – Part Number: CA-510PML

1 ¼” Threaded Adapter – Part Number: CA-510PA25

1 ½” Threaded Adapter – Part Number: CA-510PA50
21
Ceiling Mounting with Pole
The pole is available in two lengths: 25 cm and 30 cm.
Items Needed
Tools Needed
Dome Camera
Drill
Ceiling Pole Accessory
Screwdriver
Waterproof Gasket (supplied)
Screws and anchors appropriate for
the mounting surface (not supplied
Installation Steps:
Ensure that the ceiling can support the weight of the dome camera and
the ceiling pole.
1.
Cut a cable access hole in the
ceiling.
2.
Attach the ceiling pole to the
ceiling with the appropriate
screws and screw anchors (not
provided).
3.
Attach the waterproof gasket to
the Ceiling Pole.
4.
Thread the cables through the
ceiling pole and the top holder
After threading the cables
through the tube, block the
cable entry hole with the
supplied sponges to prevent
insects from entering the tube.
22
5.
Attach the top holder to the
ceiling pole with the supplied
screws and washers and adjust
the gasket to the junction of the
ceiling pole and the top holder.
6.
Connect the cables to the dome camera.
7.
Attach the dome to the top holder and secure them with the supplied
screw.
Wall Mounting with Wall Mount Bracket
Items Needed
Tools Needed
Dome Camera
Drill
Wall Mount Bracket or long wall mount
bracket
Screwdriver
Waterproof Gasket (supplied)
Screws and anchors appropriate for
the mounting surface (not supplied)
Installation:
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1.
Cut a cable access hole on the wall.
Cables can also be threaded through
the cable entry knockout on the tube if
desired.
2.
Thread the cables through the wall
mount bracket.
3.
Block the cable entry hole with the
supplied sponge.
23
24
4.
Attach the wall mount bracket to the
wall with the appropriate screws and
screw anchors (not provided).
5.
Attach the waterproof gasket to the
wall mount bracket.
6.
Thread the cables through the top
holder and attach the dome to the
wall mount bracket with the supplied
screws and washers.
7.
Connect the cables to the dome
camera.
8.
Attach the dome to the top holder
and secure them with the supplied
screw.
Wall Mounting with Corner Mount
The corner mount must be used in conjunction with the wall mount bracket.
Items Needed
Tools Needed
Dome Camera
Screws and anchors appropriate for
the mounting surface (not supplied)
Wall Mount Bracket Accessory
Corner Mounting Plate
Waterproof Gasket (supplied)
Installation:
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1.
Cut a cable access hole
on the wall. Cables can
also be threaded
through the cable entry
knockout on the bracket
if desired.
2.
Secure the corner
mount plate on the
corner wall with the
appropriate screws and
screw anchors.
3.
Attach the wall mount bracket to the corner mount plate with the
supplied screws and washers.
4.
Thread the cables through wall mount bracket and the top holder.
5.
Block the cable entry hole with the supplied sponge.
6.
Attach the waterproof gasket to the wall mount bracket.
7.
Attach the top holder to the wall mount bracket with the supplied screws
and washers and adjust the gasket to the junction of the wall mount
bracket and the top holder.
8.
Connect the cables to the dome camera.
9.
Attach the dome to the top holder and secure them with the supplied
screw.
25
Pole Mounting
The dome can be mounted on a pole with the small or large direct mounting
accessory and a wall mount bracket.
Items Needed
Tools Needed
Dome Camera
Stainless Steel Strap Cutter
Wall Mount Bracket Accessory
Screwdriver
Small/Large Pole Mount Accessory
Stainless Steel Straps
Waterproof Gasket (supplied)
Installation Steps:
26
1.
Fasten the
small/large pole
mount to the pole
with stainless steel
straps.
2.
Attach the wall
mount bracket to
the pole mount
with the supplied
screws and
washers.
3.
Attach the
waterproof gasket
to the wall mount
bracket.
4.
Thread the cables through the wall mount and the top holder.
5.
Block the cable entry hole with the supplied sponge.
6.
Attach the top holder to the wall mount with the supplied screws and
washers and adjust the gasket to the junction of the wall mount and the
top holder.
7.
Connect the cables to the dome camera.
8.
Attach the dome to the top holder and secure them with the supplied
screw.
OpenEye Network Camera Manager is a software tool that allows you to quickly
and easily connect and configure your OpenEye IP Cameras. This software
allows you to assign IP addresses, manage users, configure video settings, and
update firmware on multiple cameras at once.
The Network Camera Manager software is pre-installed on all OpenEye
Recorders, and included on the software CD with all OpenEye IP cameras. It is
also available for download on the OpenEye website.
Installation
You can install Network Camera Manager on any personal computer (PC) or
laptop using the software CD included with your OpenEye IP camera or by
downloading the program from openeye.net.
Network Camera Manager will only work on PCs or laptops that use a
Windows operating system. It is compatible with Windows XP, Vista, 7,
and 8.
Starting Network Camera Manager
After installing the program on your PC or laptop, open the program to begin
configuring your cameras.
To access Network Camera Manager on an OpenEye recorder, you must
operate the recorder in Windows Mode.
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1.
In the Live Screen, click Exit.
2.
Click Restart in Windows Mode.
3.
Click OK.
4.
Double-click Network Camera Manager.
27
Device Addressing
The functions on the Device Addressing tab allow you to find, configure, and view
network cameras.
28
1.
Click Find Devices on the Device Addressing tab.
2.
To narrow your search by Camera Model, Project, or Camera Name,
select your desired criteria from the appropriate lists.
1.
To view a network camera over the web using the camera’s viewer
software, double-click the name of the camera.
2.
Click Browse.
3.
Enter the Username and Password for the camera. The username and
password are case sensitive. It is strongly recommended that the
password be changed after the initial setup to prevent unauthorized
access. The default username and password for OpenEye IP cameras
are as follows.
Username – Admin
Password – 1234
4.
The viewer software is now opened in Internet Explorer.
The viewer software will install automatically the first time you connect
to the camera. If your internet browser does not install the viewer
software, check the security settings or ActiveX controls and plug-in
settings. If your internet browser asks for permission to install the
ActiveX control, you must allow the ActiveX control to continue the
installation. If you are prompted to allow an add-on, click Allow.
5.
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You can now configure your camera using the Viewer Software. For
more information on using Viewer software, please see the user manual
for your camera.
29
Connecting to the Camera
1.
Locate the camera on the IP Finder list.
2.
Double-click the camera to open the Viewer software in your web
browser.
3.
Click Browse in the pop-up window.
4.
Log in to the camera with the appropriate User Name and Password.
The default User name is admin and the default Password is1234. The
username and password are case sensitive.
If it is necessary to reset the camera to the factory default settings, hold down the
Reset button (see Camera Overview) for 30 seconds. This will return all settings,
including network setup, to the factory default.
The Administrator account has the authority to configure the IP camera and
authorize users’ access to the camera. The User accounts have access to the
camera with limited authority.
30
There are some challenges with connecting to OpenEye IP cameras over WAN
(internet) connections because the camera streams video over RTSP. RTSP is
an excellent protocol for media and is now used on many IP cameras (including
OpenEye) as the default streaming option.
RTSP, however, is not suitable for transmission between two locations that are
behind different routers. In this case, the client (for example, the OpenEye HVR
or NVR server software) connects to the camera, and then requests a stream.
The camera uses that connection to return a stream, but since the connection
originated on the client side and has now switched to the camera (remote) side,
the router does not have any way to determine where the traffic should be
routed, so no video appears at the recorder. There are three solutions to this.
1.
Connect modems on both sides directly to the recorder and camera. If
there is no router, no network address translation is needed.
2.
Use routers with VPN support and set up a small VPN. Once this is
done, the traffic will be treated as though it were all on the local network.
3.
(Best solution) – Use routers with connection tracking. This is quite
easy; VOIP also uses RTSP and faces the same challenges. If a router
is marketed as having “VOIP Support”, it will have the necessary
connection tracking capability to allow any type of RTSP communication
(not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream
over the WAN to a recording device for minimal additional cost and labor.
Please contact OpenEye support if you require any additional information on
these topics.
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31
To access the setup menu, you need to install the viewer software on your PC or
recorder. The viewer software will install automatically the first time you connect
to the camera. If your internet browser doesn’t install the viewer software, check
the security settings or ActiveX controls and plug-in settings. If your internet
browser asks for permission to install the ActiveX control, you must allow the
ActiveX control to continue the installation.
The first time you connect to a camera, the browser will ask for permission to
install the ActiveX Control necessary to display the camera video. Right-click the
information bar and click Install ActiveX Control to allow the installation.
IP camera audio is only available on the Indoor IP mini dome camera.
The Talk button will not be available on the Outdoor version of the
camera.
Viewer Tabs
Live – Monitor video and perform other video related functions.
Setup – Set the camera name, IP address, and define users. This tab also
allows you to configure the camera settings and view streams.
Advanced – Perform advanced setup configurations, like network setup,
security, alarms and maintenance.
Logout – Change user.
32
Full Screen – This will display the live feed in full screen.
Snapshot – Click the button, and a JPEG snapshot will automatically be saved
in the appointed place. The default location is: C:\.
If you are using Windows Vista or 7, you will need to change the
Snapshot location. Windows UAC does not allow internet programs to
write directly to C:\ for security reasons.
Record – Click Record to star recording live video. Click Record again to stop
recording video. Recorded video will be saved automatically to the designated
location on the local workstation. The default location is C:/. This location can be
changed in File Location, in the System menu.
If you are using Windows Vista or 7, you will need to change the video
clip location. Windows UAC does not allow internet programs to write
directly to C:\ for security reasons.
Microphone – PC Network Camera Manager Software audio to camera, enables
audio through an audio out on the camera.
Live Audio – Camera to PC Network Camera Manager Software, enables audio
if a microphone is equipped to the camera.
The Microphone and Live Audio functions are only available on enable
cameras. If the camera is not enabled for these features, an error
message will display.
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The Setup menu includes System Settings, Picture Setup, and Streaming
Settings.
The Setup menu displays limited setup options. For a complete list of
setup options, see the Advanced section.
Camera Name
Host Name – The Host Name is used to
identify the camera on your system. If camera
based Motion Detection is enabled and is set
to send alarm message by Mail/FTP, the host
name entered here will display in the alarm
message.
Time Zone – Select your time zone.
Time Format – Select your desired time
format.
Sync With Computer Time – Select to
synchronize the camera date and time with
the connected recorder.
Sync with NTP Server – Manual allows you
to define the date and time manually.
Network Time Protocol (NTP) is an alternate
way to synchronize your camera’s clock with
a NTP server. Specify the server you wish to
synchronize in the NTP Server box. Then
select an Update Interval. For more information about NTP, visit www.ntp.org.
34
IP Address
You can choose to use a fixed IP address or a
dynamic IP address (assigned by a DHCP server
or router) for the camera.
The camera comes preconfigured with a fixed IP address, selecting Get IP
address automatically requires a router or DHCP server to assign an IP
address to the camera.
Every network device has a unique Media Access Control (MAC)
address that can be used for identification. The MAC address is
located on the bottom of each camera, and on the box label. Record
your camera’s MAC address for identification in the future.
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To set up a new static IP address:
1.
Select the Use static IP address option.
2.
Type a new IP address in the IP address box.
3.
Type a new address in the Default Gateway box.
4.
Click Apply to confirm the new setting.
When using static IP address to log in to the IP Camera, you can access it either
through OpenEye IP Finder software or type the IP address directly in the
address bar of your Internet Explorer.

IP Address – The IP Address is necessary for network identification.

Subnet mask – Used to determine if the destination is in the same
subnet. The default value is 255.255.255.0.

Default gateway – Used to forward frames to destinations on different
subnets or for internet access.

Primary DNS – The primary domain name server that translates
hostnames into IP addresses.

Secondary DNS – A secondary domain name server that backups the
primary DNS.

Web Server port – Defines the port that Internet Explorer uses to
connect over the web and view video. If this port is changed then the
new port must be defined when attempting to web connect (ex: if your
camera’s IP address is 192.168.0.100 and you change the web port to
8001, then you must type http://192.168.0.100:8001 in your browser).

RTSP port – The default RTSP port is 554; setting range: 1024 ~65535.

MJPEG over HTTP port – The default HTTP Port is 8008; setting
range: 1024 ~65535.

HTTPS port – The default HTTPS Port is 443; setting range: 1024
~65535.
No port number can be used in duplication on more than one item.
IPv6 Address Configuration
To enable IPv6 select Enable IPv6 and click Save. See your network
administrator if you are unsure of your network configuration.
36
User Setup
Manage the password for the Administrator account.
To change the administrator password:
1.
Type a new Administrator Password, and then type again to confirm
the password.
2.
Click Save.
The user name and passwords are limited to 16 characters with no spaces
permitted. There is a maximum of twenty user accounts.
1.
Type the new Username and Password.
2.
Select I/O Access, Camera Control, Talk, and/or Listen as permissions
for the User.
I/O Access – All functions in the Setup and Advanced menus are
available to the User.
Camera Control– Allows the User to change camera controls in the
Setup menu.
Talk – Allow the user to speak through the camera microphone.
Listen – Allow the user to listen to audio captured by the camera.
3.
Click Add.
1.
Select the user name on the User Name list.
2.
Click Delete to remove the user.
3.
Click OK in the confirmation window.
There is a momentary wait time while the Network Camera Manager saves
parameters. When this period is complete, the User will be deleted.
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1.
Select the user name on the User Name list.
2.
Click Edit.
3.
In the resulting window, modify the Password and/or feature
permissions.
4.
Click Save.
For security reasons, every time the user properties are opened the
access check boxes are automatically cleared. Make sure you select
any user access options each time you edit the user properties.
File Location
This is the destination location that snapshot photos and recorded videos will be
saved to.
To select a destination location:
1.
Click Select.
2.
Choose a location or folder.
3.
Click Save in the file window, and then click Save again.
Camera Tab
Use the Camera Tab section to modify picture settings for the camera. The
sample image will change as you modify the picture settings.
These settings can drastically affect the camera image. OpenEye
suggests that these settings are only modified by a CCTV professional,
or at the instruction or a technical support representative.
38
Min Shutter Speed – Choose a predetermined shutter speed.
Manual Mode – Changing the shutter
mode to manual will allow you to select
the minimum shutter speed that the
camera will use. This can drastically
change the amount of light entering the
camera.
Click Set to save your changes.
Use the white balance setting to change color representation in difficult lighting
conditions.
Auto – White balance works within its color temperature range and calculates
the best-fit white balance.
ATW – Auto-tracing white balance, the camera removes the signals within a
range of 2000K to 10000K, which helps to even out the bright white portions of
an image.
One Push – Balances color temperature based on a white object within the
viewing area.
Manual – Change the white balance value by specifying the R grain and B grain.
Click Set to save your changes.
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Each of the Picture Adjustment settings is set to the recommended default.
Brightness – Adjust the image’s brightness on the camera. The Backlight value
is adjustable from 0 (dim) ~ +20 (brightest).
Sharpness – Increasing the sharpness level can make the image looked
sharper; it especially enhances an object’s edge. The value of sharpness is
adjustable from 0 ~ +10 (sharpest).
Contrast– Adjust the contrast value from -6 to 19.
Saturation– Adjust the color saturation form -6 to 19 (most saturation).
Hue– Adjust the hue from -12 to 13.
Backlight– Backlight compensation can correct for overly-bright backlit
scenaries.
D-WDR Function– Turn the Digital Wide Dynamic Range Off, or adjust between
1 and 3.
Click Set after making changes to the Picture Adjustment settings to save the
settings and update the Live screen.
Motion Detection
Use the Motion Detection menu to configure
the motion detection window(s). Here, Motion
Detection can be turned On or Off, and other
general settings can be specified.
To enable motion detection:
1.
Use the Motion Detection dropdown
to select a motion detection preset (14). If choosing an additional preset
after 1, check the On checkbox.
A motion detection preset can be
turned Off at a later time.
40
2.
If desired, check the By Schedule check box and use the dropdown
menu to select a schedule.
3.
Designate the Motion Detection Setting values.
4.
Check the appropriate boxes to designate the Trigger Action.
5.
Click Save.
1.
Use the Motion Detection dropdown to select a motion detection
preset.
2.
Click Add.
The selected motion detection square will be red.
3.
Arrange and size the motion detection window as desired.
4.
Click Save.
1.
Click to select the desired motion detection window.
2.
Click Delete.
Motion Window
The motion window displays a red line and a
dynamic blue line. The red line represents
the Detection Level. The blue line will also
be present if motion is present in the camera
frame. The blue line will react accordingly
based on the motion in the camera frame.
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Video Resolution
The camera provides eight codec options
under video resolution (two single streaming
options, two sets of dual streaming options,
two sets of tri-streaming options, and two
sets of quad-streaming options):

H.264 Only

MJPEG Only

H.264 + H.264

H.264 + MJPEG

H.264 + H.264 + H.264

H.264 + H.264 + MJPEG

H.264 + H.264 + H.264 + H.264

H.264 + H.264 + H.264 + MJPEG
Once a codec option is selected, multiple resolutions are available for each
stream.
Due to resource management, some resolutions may be unavailable
when selecting a dual stream option.
42
Normal Video – The video will be oriented as the camera position dictates.
180 Degree Rotate – Rotate the video 180 degrees.
90 Degree Clockwise – Rotate the video 90 degrees clockwise.
90 Degree Counter Clockwise– Rotate the video 90 degrees counter clockwise.
Mirror Video – Flip the video across the vertical axis.
Mirror + 180 Degree Rotate – Flip the video across the vertical axis and rotate
180 degrees.
The Group of Pictures settings allow you to modify the frame structure of the
video stream. This setting changes the frequency of the I-frames that occur
within the stream of P-frames (2~64). Increasing this number increases the
number of P-frames between each I-frame; decreasing the file size of the stream,
but increasing the risk of video decoding errors. Decreasing this number
decreases the number of P-Frames between each I-frame; increasing the file
size of the stream, but decreasing the risk of video decoding errors. OpenEye
recommends setting the GOP to be approximately twice the frame rate (e.g.: if
the frame rate is 10 IPS, then set the GOP to 20). 
The H.264 Profile may need to be changed if you are using a third party recorder
that is not capable of decoding H.264 Main Profile video compression. Select
compatible compression type for each stream if necessary.
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Video Frame Rate
Setting the camera to transmit fewer frames
can save bandwidth. Use the Frame Rate
Control screen to adjust the frame rate of
each stream.
Each of the MJPEG and H.264 streams can
have a separate frame rate setting from 1 to
30 frames per second.
Higher frame rate will increase
video smoothness, as well as file
size and bandwidth usage.
Lower frame rate will decrease
video smoothness, as well as file
size and bandwidth usage.
44
Video Compression
You can select an MJPEG / H.264 compression mode on the video compression
page appropriate for your application. You can also select to display compression
inflation on the Live Screen.
MJPEG compression settings include:

High compression, low bitrate, low quality

Middle compression, default

Low compression, high bitrate, high quality
H.264 compression settings include:

1024kbps, highest compression, lowest quality

2048kbps

4096kbps, middle compression, default

6144kbps

8192kbps, low compression, highest quality
CBR Mode Setting

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The Constant Bit Rate mode allows you to lock in the bit rate of the
H.264 stream. If this setting is not enabled, bit rate may fluctuate based
on available bandwidth.
45
Network Setup
The Network Setup settings will automatically be set at the recommended default
after the camera connection is made.
DDNS (Dynamic Domain Name Service) is a service that allows a connection to
an IP address using a hostname (URL) address instead of a numeric IP address.
Most Internet Service Providers use Dynamic IP Addressing that frequently
changes the public IP address of your internet connection; this means that when
connecting to the camera over the internet, you need to know if your IP address
has changed. DDNS automatically redirects traffic to your current IP address
when using the hostname address.

Enable DDNS – Select the check box to enable DDNS.

Provider – Select a DDNS host from the Provider list.

Host name – Type the registered domain name in the field.

Username/E-mail – Type the username or e-mail required by the
DDNS provider for authentication.

Password/Key – Type the password or key required by the DDNS
provider for authentication.
Network Advanced
Quality of Service allows you to prioritize network traffic services of the camera’s
functions. The QoS function utilizes the Differentiated Services prioritized using
Codepoint vales (DSCP).
Routers and switches on the network must be QoS or DSCP capable,
and have these settings enable for this function to operate on your
network.
46
With Simple Network Management Protocol (SNMP) enabled, the camera can be
monitored and managed remotely with a network management system. Contact
your network administrator if you are not familiar with SNMP setup.
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
Enable UPnP – When enabled, the camera will appear in My
Network Places on Windows computers running UPnP on the same
network.

Enable UPnP Port Forwarding – When enabled, the camera will
attempt to open the web server port on the router automatically.

Friendly Name – Set a name to easily identify the camera.
47
Network Security
The camera can send alarm messages to a specific Hypertext Transfer Protocol
(HTTP) site when motion is detected or when the sensor input is activated. You
can assign alarm messages to up to two HTTP sites.
IP Filtering allows you limit access to your IP cameras by IP address. You can
“Allow” or “Deny” a specific IP address by adding it to the appropriate list. IP
addresses on the “Allowed IP List” will be able to access the IP camera. IP
addresses on the “Deny IP List” will NOT be able to access the IP camera.
This is a well supported security protocol commonly used by wireless vendors.
This security method requires a valid CA certification and key. When properly
configured, all communication between the client (usually a recorder) and the
camera is encrypted.
48
Alarm Application
The alarms menu is where alarm
connections are configured.
Alarm Switch – Designate when the
alarm will be active; Off, On, or By
Schedule.
Alarm Type – Designate if the alarm
is normally open or normally closed.


NOH – NO stands for
Normally Open.
NC/L – NC stands for Normally Closed.
Example: A door sticker consists of two contacts that are connected
when under normal conditions. This type of input would be a NC/L or
normally closed alarm. The alarm will trigger when the two contacts are
no longer connected, such as an abnormal condition when the door is
opened.
Alarm Output – Choose high or low.
Trigger Action – Specify which actions the camera should take when motion is
detected.

Send Alarm Message by FTP / E-mail – Select to send an alarm
message to a configured FTP and/or e-mail address when motion is
detected. When sending to email, the alarm notification is text only.
When sending to FRP, the alarm notification will upload a text file to the
FRP location.

Upload Images by FTP – Select to assign an FTP site and configure
various parameters as shown in the figure below. When motion is
detected, event images will be uploaded to the appointed FRP site.

Upload Image by E-mail – Select to assign an e-mail address and
configure various parameters as shown in the figure below. When
motion is detected, event images will be sent to the appropriate e-mail
address.
Make sure SMTP or FTP configuration has been completed. See the
Mail and FTP sections for more information.

File Name – Enter a file name in the box, ex. Image.jpg. The uploaded
image’s file name format can be set in this section. Select the one that
meets your requirements.
Consult the documentation to the sensor input device to determine which of
these to use.
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Tampering and Network Failure Detection
Tampering Alarm – Turn the Tampering Alarm On, Off, or On By Schedule.
Tampering Duration – Designate the amount of time (in seconds) that
tampering must occur in order for a Tampering Alarm to activate.
Triggered Action – Designate the actions that will occur upon a Tampering
Alarm activating.
Network Failure Detection – Turn the Network Failure Detection On, Off, or On
By Schedule.
Detection Type – Designate the IP Address that will be tested and how often (in
minutes).
Triggered Action – Designate the actions that will occur upon Network Failure
Detection activation.
50
Mail, HTTP and FTP Setup
The camera can send an e-mail via Simple Mail Transfer Protocol (SMTP) when
a variety of events occur. SMTP is a protocol for sending e-mail messages
between servers. SMTP is a relatively simple, text-based protocol, where one or
more recipients of a message are specified and the message text is transferred.
The configuration page is shown as follows:
Two sets of SMTP accounts can be configured. Each set includes SMTP Server,
Account Name, Password and E-mail Address settings. For SMTP server,
contact your network service provider for more specific information.
SD Card
All OpenEye IP cameras include an integrated microSD™ card slot that can be
used to record video or images. The card slot is compatible with a microSD™
card up to 16GB.
Load Device Information – Displays the storage total size and free space
information of the included microSD™ card.
Current Recording Partition – Amount of space designated for recording on the
microSD card.
Format – Allows you to format the microSD card.
Eject – Safely eject the microSD card.
Recording List – Displays a list of files saved to the card. You can delete files
from the card, or save them to your local PC.
If you are using Windows Vista, 7, or 8, you will need to change the
Snapshot location. Windows UAC does not allow internet programs to
write directly to C:\ for security reasons.
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Network Share
Network Share is a network protocol that runs a variety of different system
platforms, allowing for file sharing between computers operating on Windows and
computers operating on Unix. This serves as an additional storage type.
Configuration requires the host IP address, share name, and credentials. Once
configured, cameras can record events to the network share.
Network Share can be hosted on a Windows, Mac, or Linux system.
52
Recording Schedule
The recording schedule allows you to set up scheduled recording to the
microSD™ card or to Network Sharing.
This section allows you to define recording schedules for the camera.
For continuous recording:
1.
Select type of Recording
Storage.

microSD card™: save
recorded data to the
microSD™ card located in
the camera.

Network Share: save
recorded data to the
designated Network Share
location.
2.
Select Always as the type of
Recording Schedule.
3.
Click Save.
To set up scheduled recording:
1.
Select type of Recording Storage.
2.
Select Only during time frame as the type of Recording Schedule.
3.
Use the appropriate check box to designate a day of the week.
4.
Type a Start Time and Duration.
5.
Click Save.
6.
Repeat steps 3-5 for each desired day of the week until the desired
schedule is completed.
Start Time and Duration are measured in 24-hour format (HH:MM).
To delete a recording schedule:
1.
Select Disable for the type of Recording Schedule.
—OR—
Click on the desired weekday schedule and then click Delete.
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This section allows you to establish schedules to use in other section.
To create a schedule:
54
1.
Select a Schedule set (1-10).
2.
Check the desired week day check boxes.
3.
Select Day or Night.
4.
Designate a Start Time and Duration.
5.
Click Save.
Interval recording allows you to record in consistent intervals and save the
files for later viewing.
1.
Turn Interval Recording On or Off.
2.
Designate the Time Interval (seconds).
3.
Designate the Trigger Action using the appropriate checkbox,
and then use the dropdown menus to further manage the Trigger
Action.
4.
Type a file name, and then choose how the file name is
multiplied for multiple files.
Add date/time suffix – add the date/time to the end of
the file name for each interval file saved.
Add sequence number suffix – add a sequence number
suffix to the end of the file name for each interval file
saved.
Add sequence number suffix up to x and start over –
add a sequence number suffix to the end of the file name
for each file saved up to x, and then start over.
Overwrite – overwrite each previous interval file with the
new interval file.
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Maintenance
On the Maintenance page you can export the cameras current configuration, or
import the configuration for a camera. Use the factory default page to reset the IP
Camera to factory default settings if necessary.
Do not import configuration files from different models of cameras.
Export Configuration:
1.
Check the appropriate boxes for information that you want exported.
2.
Click Export Configurations.
3.
The .bin file will be saved.
The default location for exported configurations is C:\
Upload (Import) Configuration:
1.
Click Browse in the Configuration Import box.
2.
Select a .bin file that you want to import.
3.
Click Import.
4.
Click Yes when prompted that the import will cause a system reboot.
There are two factory default settings available: Full Restore that restores default
settings including network settings, and a Partial Restore that restores default
settings excluding network settings. A system reboot is also available; this
preserves all settings.
If a Full Factory Default is used, you will need to use the Network
Camera Manger to find the desired camera(s) again.
56
Software
Make sure the software upgrade file is available before starting the
software upgrade.
1.
Click Browse and find the upgrade file.
Do not change the file name, or the system will fail to find the file.
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2.
Select the file name from the list under Step 2.
3.
Click Upgrade. The system will check to find the upgrade file, and then
start to upload the upgrade file. The upgrade status bar will display on
the page. When it reaches 100%, the viewer will return to Home page.
4.
Close the internet browser.
5.
Go to the Windows Control Panel and double-click Add or Remove
Programs. Locate the Camera Viewer software on the Currently
installed programs list and click Remove to uninstall the previous
software version.
6.
Open the internet browser again and log in to the camera. The system
will automatically download the new version of the Camera Viewer
software.
57
Video Mask
You can use the video mask page to define a privacy mask to keep users from
viewing parts of the image. You can enable up to five privacy masks and choose
a color to obscure the live view form users.
Hot Spot
The Spot feature allows you to transmit different parts of the camera image on
separate streams. Each stream is displaying a portion of the image at the full size
of a regular image. This is useful for focusing on details in different areas of a
single camera view.
Text Overlay
Text Overlay allows you to select text to be displayed over the video. Three
options are available: Date, Time, and a Custom String (up to 20 alphanumeric
characters).
58
Audio
Audio Input Grain – sets the amplification that the camera applies to the
incoming audio before transmitting.
Audio Output Delay – Sets a delay in the audio transmission. This is used when
there is significant lag in video transmission to help sync the audio and video.
Volume – Sets the audio output volume level (for listening to live audio).
Network Transfer – Sets the camera to continue transmitting audio even if the
video stops.
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The Logout tab allows you to switch between users.
60
1.
Click Logout.
2.
If prompted to close the browser window, click Yes.
3.
Using the Network Camera Manager Software, select the camera you
wish to view in the Viewer Software.
4.
Click Browse.
5.
Login as the appropriate user.
Model
CM-L812
Maximum Resolution
D1 (720 x 480)
Image Sensor
Sony ¼” CCD
Video Compression
Frame Rate
ONVIF
Streaming
Browser Support
Day / Night
Wide Dynamic Range
Lens
Horizontal Field of View
Iris
H.264 / MJPEG
30 IPS @ D1 [720 x 480]
30 IPS @ CIF [352 x 240]
Profile S
Up to 4 simultaneous streams
Internet Explorer (ActiveX), Chrome, Firefox,
Safari (QuickTime)
True Day / Night (IR Cut Filter)
True WDR
3.4 ~ 122.4 mm (36x zoom)
57.8° ~ 1.70°
F1.6 ~ F4.5
Minimum Illumination @ 50IRE
1 Lux @ F1.2 (Color)
0.4 Lux @ F1.2 (B&W)
Minimum Illumination @30IRE
0.6 Lux @ F1.2 (Color)
0.2 Lux @ F1.2 (B&W)
White Balance
Auto White Balance Range
Backlight Compression
Auto Gain Control
IP Rating
Operating Temperature
Heater
Heater Operational Threshold
Active / Passive Cooling
Power Consumption
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Auto, Manual, ATW
Auto: 2700K ~ 8000K
ATW: 2450K ~ 10500K
Yes
Yes
IP66 (Outdoor)
-40°F~ 122°F (-40°C ~ 50°C)
Yes
ON: -7°C ~ OFF: 3°C
Active (Fan)
50W Max (Heater ON)
61
Rated Amperage
Input Voltage
24vAC
Audio In / Out
1/1
Alarm In / Out
2/4
microSD Card Slot
Weight
Dimensions
Housing / Dome Cover
microSD / microSDHC 32GB max
5.11 lbs (2.32kg)
Ø7.5" (191.97mm)
H: 11.1" (282.11mm)
White / Clear
Tile / Rotation
360° Endless / -10° ~ 190°
Control Type
PTZ via network only
Zoom Factor
36x
Presets
256
Prest Accuracy
Preset Speed
± 0.225°
5° ~ 400°/sec.
Pattern
8
Tour (Group)
8
Auto Scan
4
Privacy Mask
16
Home Function
Auto Flip
Focus Mode
62
2.1A (24vAC)
Preset, Pattern, Tour, Autoscan
Image / Mechanical
Auto / Manual
www.openeye.net
1-888-542-1103
© 2015 OpenEye
All rights reserved. No part of this publication may be reproduced by any means without
written permission from OpenEye. The information in this publication is believed to be
accurate in all respects. However, OpenEye cannot assume responsibility for any
consequences resulting from the use thereof. The information contained herein is subject
to change without notice. Revisions or new editions to this publication may be issued to
incorporate such changes.
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