Are you having problems using Windows Live Mail for Hotmail

Are you having problems using Windows Live Mail for Hotmail accounts?
Microsoft are running down Windows live Mail. There are loads of critical email comments on the web and
“learned articles” about how Microsoft is dumbing down the facilities provided in replacement email
There are several forms in which email data is transferred from a user sender to their server, from server to
server, and lastly from server to the receiving user. Three common ones are.
SMTP stands for Simple Mail Transfer Protocol. SMTP is used when email is delivered from an email client, such as Outlook
Express, to an email server or when email is delivered from one email server to another. SMTP uses port 25.
POP3 stands for Post Office Protocol. POP3 allows an email client to download an email from an email server. The POP3 protocol is
simple and does not offer many features except for download POP3 normally uses port 110.
IMAP stands for Internet Message Access Protocol. IMAP shares many similar features with POP3. It, too, is a protocol that an
email client can use to download email from an email server. However, IMAP includes many more features than POP3. The IMAP
protocol is designed to let users keep their email on the server. IMAP requires more disk space on the server and more CPU
resources than POP3, as all emails are stored on the server. IMAP normally uses port 143.
Suppose you use hMailServer as your email server to send an email to
You click Send in your email client, say, Outlook
Outlook delivers the email to hMailServer using the SMTP protocol.
hMailServer delivers the email to Microsoft's mail server,, using SMTP.
Bill's Mozilla Mail client downloads the email from to his laptop using the POP3 protocol (or IMAP).
Simple ? … Yes? Well Microsoft are being “economical” with the truth. WLM will continue to work, with email addresses and
particlar with a Hotmail address, but it requires a change of the protocol and the port numbers.
The only way you can get
detailed access to servers on
screen, in order to change
server type and port numbers
manually; and keep your
existing emails and contact
addresses; is by opening a new
account (with the same name
etc). as a duplicate.
I have done this and the
accounts look like this.
The following notes give a stage
by stage instructions in setting
this up.
Original account
Duplicate account
the number 1 is inserted automatically.
As a precaution, keep your
email addresses safe. Export
them to a new file.
Click on Contacts
Click on Export
Having clicked on Export, click
on Comma separated values
This screen is displayed.
Chose a name for the file to
receive you emails addresses.
NB I chose my ‘email
addresses’, which was NOT a
good choice. When I searched
for the file later using the
windows search spyglass
(bottom left of your computer
screen), I got several generalist
titles from the web offered.
Choose something unique like
“’your own name’ contact list”.
Click on Browse to choose a
filing place to save you contact
The choice of filing location
shown here is
Computer>Microsoft account.
The file is called my email
Type of file is CSV
Click on Save
This panel will appear and after
a short delay show the green
line progressing across.
On completion the panel closes.
You may wish to search for your
file to make sure it is want you
want. Use the spyglass search
This is the saved list of contacts
which has been saved as an
Excel file.
To create/add a new email
(duplicate) account.
Click on accounts
Clicking on accounts will
display this screen.
Click on Email
Complete the email address,
Password and display name,
Click on the square in
manually configure server
settings. This will enable
you to set the settings
required to send and receive
Hotmail accounts using
Windows Live Mail.
Click on next, which will
display the screen below.
The formats and port numbers
used in Hotmail addresses have
to be changed to the following.
Note the port numbers are
correct, and different from ones
mentioned in the article at the
beginning of this document.
Make sure you tick the boxes as
Click on save/finish
To avoid any ‘in’ or ‘out’ emails
still being processed by the
original account; click on the
title of the original account and
then on accounts and change
the server URL details to a nonmeaningful title.
To do this click on the original
account at the side of the
Click on accounts and
Click on server which will
display the screen in the next
Delete the entry on the server
URL box and type in ‘none’.
This will prevent mail entering
or leaving the original account.
Click on apply and OK.
When this procedure is
complete, keep both accounts
running and ignore the
failed/error notices when
sending and receiving email.
Eventually you can delete the
original account, say in a
month’s time when all your
emails in that account are
Best Of Luck !
Alan Paul
September 2016
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