OVERVIEW Pre-Requisites CAPScan MAIN MENU

OVERVIEW
W
elcome to the CAPScan Users Guide. The purpose of this document is to explain to our customers how to use the CAPScan
software, as well as the Dolphin 9951 scanner that it runs on. The purpose of CAPScan is to allow our customers the ability to
Ship and Receive the containers they are using via their agreement with CAPS. Over the next few pages, this document will walk
you thru the screens, and basic tasks that each of these transactions uses.
Pre-Requisites
Component
Description
Required Hardware Components
Dolphin 9500/7600 Mobile Computer
Cradle
Power cord
USB cable
Hand-held terminal with integrated pistol-grip and HighPerformance Laser Scanner. Cradle for scanner that
attaches to computer via USB cable.
Required Software Components
Microsoft ActiveSync
IT ScriptNet RunTime
CAPScan Software
Synchronization software between PC & Scanner
Platform for CAPScan application
CAPS scanning application
CAPScan MAIN MENU
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2
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Figure 1 - CAPScan Main Menu
The first screen you will see when using CAPScan is the main menu. The following describes each option on this screen:
Option
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Description
1)
Ship Empty / Ship Full
This option allows you to ship the container from your location to others. It also allows you to
distinguish between a full and empty container.
2)
Receive Empty / Receive Full
When a container is sent to you, these options are used to receive it at your location. It allows you to
distinguish between a full and empty container as well.
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CAPScan – SHIP Empty/Full
Ship To Location
1.) Select ‘Ship Empty’ or ‘Ship Full’ from the CAPScan Main Menu:
You will receive the Ship-To location screen (Scan Container Barcode).
Figure 2 - Scan Ship to Location Screen
2.) Scan the location for which you will be shipping-to using the location sheet that was provided to you (example below).
Figure 3 - Location Sheet
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Scan Barcodes
You will receive the Ship-To Location screen (Scan Customer Barcode).
3.) Scan the container Barcodes you will be shipping (example below).
4.) Then just press “Save and Exit” and you have successfully received the containers and you are ready to transfer the data to
CAPS.
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CAPScan – Receive Empty/Full
Scan Barcodes
1.) Select ‘Receive Empty’ or ‘Receive Full’ from the CAPScan Main Menu.
2.) The Receive Containers screen will appear (Scan Container Barcode).
3.) Scan the container Barcodes (example below).
4.) Then just press “Save and Exit” and you have successfully received the containers and you are ready to transfer the data to
CAPS.
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CAPScan – Transfer Data
1.) To Transfer your scanning data to CAPS, check to make sure the download server is running on your PC (the little globe with
the lighting bolt down by the clock), then cradle the scanner and wait till ActiveSync connects to the scanner. If you have
established a “partnership” between the scanner and ActiveSync, it will connect automatically. If not, select yes when prompted
to setup a partnership. It will ask you what items you wish to sync. Select to sync only the files (Leave Contacts, Calendar, and
Task unchecked). Once the scanner is connected and the ITscriptNet Download server is running, the data will upload
automatically to CAPS. PLEASE ALLOW A FEW MINUTES FOR THIS TO HAPPEN AND DON’T CANCEAL THE
PROCESS. Allow the transfer the time it needs (usually on about 20 seconds) and you will be prompted that the file has
uploaded successfully. If you have any technical difficulties at all, please feel free to contact CAPS.
Dolphin 9551 Scanner Overview
Environment for use - operating temperature 14 to 122°F (-10°C to 50°C); humidity - 95% humidity, non-condensing.
The unit is water-resistant and can withstand a small amount of abuse. Continued abuse of the unit will cause the mirror used for
scanning to become out of alignment. The mirror is crucial to achieving accurate scans each time. Customers will be responsible
for the care of the scanners and be liable for the units if negligent in its care. The unit contains a battery that is recharged each time
the scanner is placed in the docking cradle. To conserve battery power, the unit will go into sleep mode after 20 seconds of no
activity.
Battery
The batteries for the scanner are Lithium-Ion battery technology; 7.4V, 14.8 watt-hour main battery with hot-swappable design for
fast replacement in the field. A dead battery will charge to full capacity in about 4 hours.
Entering Data and Use of the Touch Screen
To enter data or selections, you may:
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Use the laser to scan bar code data into data fields within the application
•
Use the 56-key keyboard
•
Use the Soft Input Panel (SIP) aka Touch Screen
For Touch Screen input, use the included stylus or your finger. The method you choose depends on which one is appropriate
for selecting options within the CAPScan application. For buttons or icons that are close together, you generally achieve greater
accuracy with the stylus. Use of other objects, such as paper clips, pencils, or ink pens can damage the input panel and will void the
warranty.
The stylus functions as a mouse; generally, a tap is the same as a click.
•
Tap: Tap the touch screen once to open menu items and select options.
•
Drag: Hold the stylus on the screen and drag across the screen to select text and images. Drag in a list to select multiple
items
•
Tap & hold: Tap and hold the stylus on an item and a popup menu appears. On the pop-up menu, tap the action of the task
you want to perform.
Rebooting the Terminal
As mentioned above, the scanner is a mobile computer. It has a reboot function similar to larger units. There are two ways to
reboot the terminal. Soft Reset (Warm Boot) is the preferred method. CAPS require that you ONLY use Soft Reset. You would
perform a soft reset when:
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The terminal fails to respond.
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After installing some software applications.
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After making changes to certain system settings, such as network cards.
To conduct a Soft Reset:
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Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds.
•
The decode and scan LEDs flash for approximately three seconds as the terminal resets.
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When the reset is complete, the Today screen displays.
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1.2.4Verify Date and Time
It is critical that the scanner has the correct date and time before scanning. All of the transactions recorded in the scanner include
the date of the transaction. The date and time is used for inventory purposes and therefore needs to be accurate.
To verify/view the Date and Time on the Dolphin 9500, look at the TIME shown in the upper right hand corner of the CAPScan
menu. This will display the current time and date that the computer is using. If this is NOT the correct Date and Time, please
contact CAPS to assist in resetting.
CAPScan Troubleshooting Guide
Scanner does not turn on or loses power quickly
Cause: Li-ion battery is not installed properly.
Solution: Verify that the Li-ion battery is seated securely in the battery well so that the battery contacts connect.
Cause: Li-ion battery is not fully charged.
Solution: Using a peripheral, fully charge the Li-ion battery for a minimum of four hours; re-install the battery and power on again.
For more information about batteries, see the Dolphin 9500 Series User’s Guide.
Scanner Does Not Respond to Any Commands
CAUSE: The scanner software may have caused the unit to freeze. If the screen shows the scanner is in the middle of a
transaction, please note what was being done to redo the transaction when the scanner is fixed.
RESOLUTION: The scanner should be rebooted by pressing and holding the Control (CTRL) and the Shift (SFT) keys for
approximately five seconds. The screen should clear and then several startup messages will appear until it restarts the CAPScan
application. If the unit fails to restart properly, please contact CAPS for further assistance.
A Serial Number Will Scan, But is Not Accepted
The scanner is designed to reject duplicate scans of a container. It will remember the serial number of the containers you are
scanning during a particular function (ship or receive.)If you attempt to scan a serial number that was previously scanned, the
scanner will emit beep and display a pop-up menu alerting the User of the error.
The Scanner is not able to Read the Bar Codes
The inability of the scanner to read a bar code can be caused by one of the following:
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Dirty laser lens
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Clean the clear glass with a soft cloth and optional Windex cleaner
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Laser mirror out of alignment
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Contact CAPS for further instructions
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Laser not displaying red laser light
•
Contact CAPS for further instructions
Downloading to the CAPS FTP Server
CAUSE: Failed to receive the collected data
This means that the data is on the PC, but has not been downloaded to CAPS. Please contact CAPS to resolve this issue.
Unable to receive from the Terminal. Bad Packet Number Error.
This means that the data is on the scanner still. Check the Scanner Base and be sure the cable is securely connected to both the
Base and the PC. Resend.
Contact CAPS Data Anaylst @ 734-838-1057 with any questions
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