Cyberoam Client guide

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IMPORTANT NOTICE
Elitecore has supplied this Information believing it to be accurate and reliable at the time of
printing, but is presented without warranty of any kind, expressed or implied. Users must take full
responsibility for their application of any products. Elitecore assumes no responsibility for any
errors that may appear in this document. Elitecore reserves the right, without notice to make
changes in product design or specifications. Information is subject to change without notice.
SOFTWARE LICENSE
The software described in this document is furnished under the terms of Elitecore’s software
license agreement. Please read these terms and conditions carefully before using the software. By
using this software, you agree to be bound by the terms and conditions of this license. If you do
not agree with the terms of this license, promptly return the unused software and manual (with
proof of payment) to the place of purchase for a full refund.
LIMITED WARRANTY
Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from
Elitecore: (1) the media on which the Software is furnished will be free of defects in materials and
workmanship under normal use; and (2) the Software substantially conforms to its published
specifications except for the foregoing, the software is provided AS IS. This limited warranty
extends only to the customer as the original licenses. Customers exclusive remedy and the entire
liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center’s
option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the
party supplying the software to the customer. In no event does Elitecore warrant that the Software
is error free, or that the customer will be able to operate the software without problems or
interruptions.
DISCLAIMER OF WARRANTY
Except as specified in this warranty, all expressed or implied conditions, representations, and
warranties including, without limitation, any implied warranty or merchantability, fitness for a
particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice,
and hereby excluded to the extent allowed by applicable law.
In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special,
indirect, consequential, incidental, or punitive damages however caused and regardless of the
theory of liability arising out of the use of or inability to use the product even if Elitecore or its
suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its
supplier’s liability to the customer, whether in contract, tort (including negligence) or otherwise,
exceed the price paid by the customer. The foregoing limitations shall apply even if the above
stated warranty fails of its essential purpose.
In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or
incidental damages, including, without limitation, lost profits or loss or damage to data arising out
of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the
possibility of such damages.
RESTRICTED RIGHTS
Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are
trademark of Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Pvt. Ltd.
Is believed to be accurate and reliable at the time of printing, but Elitecore Technologies assumes
no responsibility for any errors that may appear in this documents. Elitecore Technologies
reserves the right, without notice, to make changes in product design or specifications. Information
is subject to change without notice
Corporate Headquarters
Elitecore Technologies Ltd.
904 Silicon Tower,
Off. C.G. Road,
Ahmedabad – 380015, INDIA
www.cyberoam.com
Cyberoam Client Guide
Welcome to Cyberoam Client Guide
Welcome to the Client guide of Cyberoam - IT resource management software.
The Cyberoam Client guide tells you everything you need to know to install Cyberoam client
component and aims to help the user to understand the installation and configuration procedures
of Cyberoam client.
Guide is intended for System and Network Administrators who maintain the corporate network
including Cyberoam.
Guide Sets
Guide
Describes
Installation & Registration Guide
User Guide
Part I – Basic Configuration
Part II – Management
Installation & registration process
Detailed statistics – Reports
Console Guide
Client Guide
Basic configuration of Cyberoam
Management
and
Customization
of
Cyberoam
Detailed reports
Console Management
Installation & configuration of Cyberoam
Client
These documents are available at the site: www.cyberoam.com/cyberoam/product.htm
Technical Support
You may direct all questions, comments, or requests concerning the software you purchased, your
registration status, or similar issues to Customer care/service department at the following address:
Corporate Office:
eLitecore Technologies Ltd.
904, Silicon Tower
Off C.G. Road
Ahmedabad 380015
Gujarat, India.
Phone: +91-79- 6405600
Fax: +91-79-6462200
Web site: www.elitecore.com
Cyberoam contact:
Technical support (Corporate Office): +91-79- 6400707
Email: support@cyberoam.com
Web site: www.cyberoam.com
Visit www.cyberoam.com for the regional and latest contact information.
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1
Cyberoam Client Guide
Typographic Conventions
Material in this manual is presented in text, screen displays, or command-line notation.
Item
Convention
Example
Server
Machine where Cyberoam Software - Server component is installed
Client
Machine where Cyberoam Software - Client component is installed
User
The end user
Username
Username uniquely identifies the user of the system
Topic titles
Subtitles
Navigation
link
Cross
references
Shaded font
typefaces
Bold
and
Black
typefaces
Bold typeface
Hyperlink in
different color
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Introduction
Notation conventions
Group Management → Groups → Create
it means, to open the required page click on Group management then
on Groups and finally click Create tab
Refer to Customizing User database Clicking on the link will open
the particular topic
2
Cyberoam Client Guide
Contents
Contents
Welcome to Cyberoam Client Guide ______________________________________________________
Guide Sets___________________________________________________________________________
Technical Support_____________________________________________________________________
Typographic Conventions_______________________________________________________________
1
1
1
2
Introduction _______________________________________________________________2
Cyberoam Clients ___________________________________________________________2
Installation ________________________________________________________________3
Cyberoam Client for Windows_________________________________________________4
Installation ____________________________________________________________________ 4
Downloading & Installing Cyberoam Client ________________________________________________ 4
Configuration__________________________________________________________________ 8
Client preferences _____________________________________________________________________ 8
Log on & log off from the Cyberoam Client ________________________________________________ 9
Update Client preferences______________________________________________________________ 10
Miscellaneous features ________________________________________________________________ 11
Tools - Network Diagnostic Utility ______________________________________________________ 12
Error List __________________________________________________________________________ 20
Cyberoam Client for Linux __________________________________________________22
Installation ___________________________________________________________________ 22
Downloading & Installing Cyberoam Client _______________________________________________ 22
Configuration_________________________________________________________________ 23
Cyberoam HTTP Client _____________________________________________________24
Installation ___________________________________________________________________ 24
Downloading & Installing Cyberoam Client _______________________________________________ 24
For Windows and HTTP Clients only _____________________________________________ 26
Call Administrator ___________________________________________________________________ 26
My Account ________________________________________________________________________ 27
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Cyberoam Client Guide
Introduction
Introduction
Cyberoam is an IT resource management software, which helps to control the User access to the
different IT resources. User is required to log on to Cyberoam Server via Cyberoam Client and to
be authenticated before access is permitted to any of the resources managed by Cyberoam.
Before you install and start using Cyberoam Client on the user's computer, you must first install
Cyberoam Server. Refer to the Installation & Registration Guide for details on Server installation.
The Cyberoam Client installation should follow the Server installation and cannot be used alone.
Cyberoam Client has been provided for the following platforms:
1. Windows
2. Linux
Users having any other Operating System than the above can use the Cyberoam HTTP Client to
log on to the Cyberoam Server.
Determine the platform on which you want to install and use Client and install the respective Client.
You can install Cyberoam Client on as many machines as you want but number of users who can
concurrently login depends on the number of User Licenses you have obtained. If number of
Concurrent users’ increases, you need to upgrade the User license. Refer to Cyberoam User
Guide for details on upgrading the User license.
It is also possible to have a Clientless connection whereby User computer does not require the
installation of Cyberoam Client component and User can bypass the Client login to access
resources. Refer to Cyberoam User Guide for more details.
Cyberoam Clients
Cyberoam Client supports the following Operating Systems:
Windows Enables Users using Windows Operating System to log-on to Cyberoam Server using
the Cyberoam Client for Windows
Linux Enables Users using Linux Operating System to log-on to Cyberoam server using the
Cyberoam Client for Linux
HTTP Enables Users using any Operating System other than Windows or Linux to log-on to
Cyberoam Server through “Cyberoam Client for HTTP” to access resources
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Cyberoam Client for Windows
Installation
Downloading & Installing Cyberoam Client
Follow the steps to download and install Client
Step 1: Access the Cyberoam Web Interface
Step 2: Select Help → Cyberoam Client → Download Cyberoam Client to open the
download page
Step 3: Opens the File Download window and prompts to run or save the file. Select the
appropriate option and click OK button
If “Save” option is selected, then the Setup program - “CyberoamClientInstallation.exe” is saved in
the specified folder.
Step 4: Run the Setup by double clicking the Setup program. Welcome screen will be displayed
and follow the on-screen instructions.
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Press “Next” button to continue
Press “Cancel” button to cancel the Installation process
Step 5: Displays the Installation directory.
Click “Browse” button to change the Installation directory, if required.
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Press “Next” button to continue
Press “Cancel” button to cancel the Installation process
Press “Back” button to change or view the previous Installation information
Step 6: Displays the default Program Group for the Cyberoam Client.
Click on any of the groups displayed to change the group by, if required.
This finishes the pre-installation setting procedure
Press “Next” button to proceed to installation.
Press “Cancel” button to cancel the Installation process
Press “Back” button to change or view the previous Installation information
Step 7: If the pre-installation settings are through successfully, press “Next” button to continue with
the Installation process
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Press “Cancel” button to cancel the Installation process
Press “Back” button to change or view the settings of the previous installation information
Step 8: Successful installation screen will be displayed on completion of Installation and prompts
to exit the setup program.
Press “OK” button to exit the setup program
You are now through installing Cyberoam Client and can proceed to configure the Client. If you are
configuring Client for the first time, you will have to configure for the Cyberoam Server and check
the connectivity with the server.
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Configuration
After the successful installation of the Client, the Cyberoam client has to be configured to work with
the respective Cyberoam server.
The Cyberoam Client has several features that can be customized as per the User requirement but
first you have to configure Client for the Cyberoam Server setting.
Client preferences
To configure for Cyberoam Server for the first time, double click the Cyberoam Client icon. It will
open the following screen:
Screen Elements
Description
Cyberoam Server
Server Address
Specify Cyberoam server IP address.
If configuring for the fist time, specify the IP address
Check button
If already configured, will display the configure IP address
of the Server and can change, if required
Checks for the connectivity with the specified server
Whenever the User tries to login, Client searches for the
specified Server
Click to check
If the specified server is not available, message “Server
not found” is displayed
Show Notification Messages
Displays the successful login & logout messages
Ask on Exit
Click to display messages
Confirms before Exiting Client
Display Floating Digital Clock
Click to ask the confirmation question
Displays the total surfed /used hours
Auto login
Will be able to configure after login
Automatically logs on, if password is saved
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
To save password, select “Save password” option in the
login popup
OK button
Click to login automatically
Saves the configured options
If configuring for the first time, clicking “OK” will popup the
login screen.
Cancel button
By default, Password is same as the Username
Cancels the operation
This finishes the initial configuration of Cyberoam.
Log on & log off from the Cyberoam Client
The Log on procedure verifies validity of user and creates a session until the user logs off.
Log on procedure
To get the log in window, double click the Cyberoam Client icon on the task bar. It will popup the
login screen as:
Log out procedure
To avoid un-authorized access, log off after you have finished working. This will end the session
and exit from Cyberoam.
To logout, double click the Cyberoam Client icon on the task bar to popup the login screen and
click “Logout”
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Update Client preferences
You can modify the configuration for Cyberoam Server or any of the Client preferences after you
login.
To modify, right click the Cyberoam client icon
will open the following screen:
on the task bar and click Preferences. It
Refer to Clients preferences for details
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Miscellaneous features
You can customize Client, for the other features, once you login.
After successful login, right click the Cyberoam Client icon on the task bar. It will open the following
menu
Screen Elements
Description
Show Client
Shows the Client login popup if hidden
Hide Client
Click to show
Hides the Client login popup if displayed
Log In
Click to hide
Shows whether the user has logged on or not
Log Off
Toggles with user logon and logoff
Shows whether the user has logged off or not
Preferences
Toggles with user logon and logoff
Use to configure Client preferences
Tools
For details, refer to Client Preferences
Use to run the Network Diagnostic tool
It helps administrators to promptly diagnose and
solve client side issues
Exit
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For details, refer to Network diagnostic Utility
Exits from Cyberoam Client
11
Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Tools - Network Diagnostic Utility
Network Diagnostic Utility has several tools built in which will help in troubleshooting the Network
issues.
Having all the standard traceroute and ping features, Network Diagnostic Utility has a nice User
Interface, so that you do not need to launch the command prompt window to traceroute or ping a
host. It provides a user-friendly view of the output of the traceroute and the ping command.
It gives a snapshot of the Network and system parameters and high-speed traceroute and ping
utility arguably twenty times faster than the normal command line utilities.
Whenever a User calls up, the Cyberoam Administrator can ask him to open the Diagnostic Utility
and answer his call in a better and a more effective manner.
To configure for Client preferences, right click the Cyberoam client icon on the task bar and click
Tools followed by Network Diagnostic Utility. It will open the following screen:
System Report
Use to view the general system information and diagnosis performed with the results.
Select Tools → Network Diagnostic Utility → System Report to view the system
report
Any option/status shown in RED means some error or a problem area.
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Screen Elements
Description
Diagnosis
This is helpful in determining if Cyberoam Client is properly configured
Gateway status
Displays status of the Gateway i.e. whether the Gateway
is reachable from the Client computer or not
The Gateway IP address is normally the IP address of the
Cyberoam server. It can also be the router between the
User LAN and the Cyberoam server.
DNS status
Refer to Error Table for understanding the various types
of errors.
Displays the status of the DNS i.e. whether the DNS is
running or not and is reachable from the Client computer
or not.
The DNS IP address should normally be the IP address of
the Cyberoam server.
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Cyberoam Installation Guide
Authentication server
Configuration
Cyberoam Client for Windows
Refer to Error Table for understanding the various types
of errors.
Displays the status of the Cyberoam Authentication server
i.e. whether the Authentication is running or not and is
reachable from the Client computer or not.
The Authentication server IP address should be the IP
address of the Cyberoam server.
Operating system
Refer to Error Table for understanding the various types
of errors.
Displays the name of the Operating system running on the
User machine
System Information
Displays information of all the Network Adapter/Network Interface cards installed
Details of Network Adapter
Status
Displays the status of the Network Adapter
IP address
Subnet Mask
MAC
DHCP Enabled
Default Gateway
Description
Status can be
Enabled
Disabled
Displays the IP address of the Network Adapter
Displays the Subnet Mask of the Network Adapter
Displays the MAC address of the Network Adapter
Displays whether DHCP option is enabled or not
Displays the default Gateway IP address
Displays the description and the Make information of the
Network Adaptor
This can be used to find any unusual network adaptor
make
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Windows
Traceroute
Internet is a large and complex aggregation of network hardware, connected together by
gateways. Tracking the route one's packets follow or finding the gateway that is discarding your
packets can be difficult.
Traceroute is a useful tool to determine if a packet or communications stream is being stopped at
the Cyberoam, or is lost on the Internet by tracing the path taken by a packet from the source
system to the destination system, over the Internet.
Use this utility to find any discrepancies in the Cyberoam network or the ISP network.
The typical path taken by data packets sent by the source to the destination has been depicted by
the below figure:
Source System → Router of the Source Network → Router of the Source Network’s ISP → Router
of the Destination’s ISP → Router of the Destination Network → Destination System
Traceroute displays all the routers through which data packets pass on way to the destination
system from the source system. Thus, in effect, you come to know the exact path taken by the
data packets in the data transit.
Select Tools → Network Diagnostic Utility → Traceroute to traceroute
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Screen Elements
Description
Destination
Destination IP address
Target
IP
Trace button
Option button
Stop button
Hostname or IP Address that should be finally
reached
Displays the target name
IP address of the host name
Initiates a trace route until the destination host
specified reached or stopped.
Each time a new Host is found on the way, the
Hop event is fired.
Configure the traceroute properties
Stops the traceroute
Result table
Columns
Description
HOP
Traceroute shows you the route needed for the network
packets to reach a destination host.
IP Address
Round Trip time (ms)
Host name
Hop is the trip a data packet takes from one router or
intermediate point to another in the Network.
IP address of the router at that hop
Total time taken by the packet to return measured in
milliseconds
Host name of the router at that hop
Options table
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Packet Options
Description
Resolve Address to host name
Specify whether an IP address of each hop
should be resolved to a Hostname or not
Specify time limit until which the resolving should
continue
Timeout (ms)
The amount of time the control will wait (in
milliseconds) before declaring error
Maximum hops limit
OK button
Cancel button
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Traces the path up to the maximum hops defined
i.e. maximum number of allowed hops
Saves the configuration
Cancels the operation
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Ping
Network Diagnostic Utility provides easy to use 'ping' functionality. Ping is a basic Internet program
that lets you verify that a particular IP address exists and can accept requests.
Using Ping you can test for the existence of machines on the net and also determine the latency
time for the transfer between the machine doing the ping and that being pinged.
Use Ping diagnostically to
1. Ensure that a host computer you are trying to reach is actually operating or address is
reachable or not.
2. Check how long it takes to get a response back.
3. Get the IP address from the domain name
Select Tools → Network Diagnostic Utility → Ping to ping
Screen Elements
Description
Destination
Target
IP
Ping button
Option button
Stop button
IP address or the host name to be pinged
Displays the target name
IP address of the host name
Starts pinging a host i.e. sends the ping packet to a host
Configure the Ping properties
Stops pinging the host
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Configuration
Cyberoam Client for Windows
Cyberoam Installation Guide
Result table
Columns
Description
No.
IP Address
Round Trip time (ms)
Bytes
Status
Displays number of pings
The IP address of the Outbound Packet
Time taken by the packet to return
Display the number of data bytes sent
Displays whether ping was successful or not
Options
OK - Ping successful, received packet from the host and
host is alive
Error - Ping not successful and did not receive any packet
from the host and host is not alive
Options table
Packet Options
Description
Ping host until interrupted
Specifies whether to continues to ping the host
even after the response is received
Number of ICMP packets to
Timeout (ms)
Maximum hops
Packet size
OK button
Cancel button
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Click to continue to ping the host until interrupted
to stop
Specify the number of ICMP packets to be send
to hosts
Specify a timeout, in milliseconds, before ping
exits regardless of how many packets have been
sent or received and declaring error
Maximum number of allowed hops
Specifies the number of data bytes to be sent
Saves the configuration
Cancels the operation
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Configuration
Error List
Cyberoam Installation Guide
Error List
This list describes some common situations/errors that might occur when using Cyberoam and
how to deal with them.
Error Message
Description
Gateway
Gateway
not
defined
Multiple Gateways
found
Gateway
reachable
not
Gateway IP address is not set
in the client computer
More than one Gateway IP
address is set in the client
computer
Gateway IP address is set but
client is not able to reach
Gateway IP address
Probable Causes
Configuration error
Configuration error
1. Wrong Gateway IP address
2.
Network
component
failure
between the client and the Gateway
3. Gateway Machine is down
DNS
DNS not defined
DNS not reachable
Host reachable but
DNS service not
running
DNS IP address is not set in
the client computer
DNS IP address is set but the
client is not able to reach the
DNS IP address
DNS IP address is set, the
client is able to reach it but the
DNS is not running on that IP
address
Configuration error
1. Wrong DNS IP address
2. Network component failure
between the client and the DNS
3. DNS Machine is down
1. Wrong DNS IP address
2. Network component failure
between the client and the DNS
3. DNS Machine is down
Authentication Server
Authentication
Authentication
Server
IP
Server not defined
address is not set in the client
computer
Host not reachable
Authentication
Server
IP
address is set but the client is
not able to reach the
Authentication
Server
IP
address
Host reachable but
service not running
Authentication
Server
IP
address is set, the client is
able to reach it but the
Authentication Server is not
running on that IP address
Configuration error
1. Cyberoam server IP address is
wrong
2.
Network
component
failure
between the client and the Cyberoam
server
3. Cyberoam server is down
1. Wrong Authentication server IP
address
2.
Network
component
failure
between
the
client
and
the
Authentication server
3. Authentication server Machine is
down
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Configuration
Error List
Cyberoam Installation Guide
Error Message
IP address
0.0.0.0
Description
No IP address is assigned to
the network adapter
Probable Causes
1. No IP address has been assigned
2. The client is DHCP enabled and
no IP as yet has been obtained from
the DHCP server
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Cyberoam Installation Guide
Installation
Cyberoam Client for Linux
Cyberoam Client for Linux
Installation
Downloading & Installing Cyberoam Client
Follow the steps to download and install client
Step 1: Access the Cyberoam Web Interface
Select Help → Cyberoam Client → Download Cyberoam Client to open the download
page. Click the “Download Linux Client” link and follow the on-screen instructions OR
Directly Download the Linux client from
http://<Cyberoam IP address>/client/CyberoamLinuxClient.tar.gz
Step 2: Cyberoam Client for Linux is the Command line Client. Enter the following commands to
proceed with the installation process
Enter the following command to check the downloaded file in the directory:
ls -alt CyberoamLinuxClient.tar.gz
Step 3: Extract the file with the following command:
tar xvfz CyberoamLinuxClient.tar.gz
This will
a) Create a directory named "crclient" in the Current directory
b) Place “crclient” file i.e. Cyberoam Client in the “crclient” directory
c) Place “README” file (help) in the “crclient” directory
Step 4: Run the “crclient” file using the following command to login:
./crclient -u username
Type Server address and password
This will create the following default files:
1. .Conf file: <user's Home Directory>/crclient.conf
2. Log file: /var/log/crclient.log
3. Pid file: /tmp/crclient.pid
Note
When the system crashes by power off or user is not able to login, check for the file “crclient.pid”
ls /tmp/crclient.pid
If this file is present then Cyberoam Client will not come up. Remove the file for successful login
Step 5: Logout using following command
./crclient -l
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Linux
Configuration
Installation automatically creates the config file with the default parameters with the name
crclient.config under the user’s home directory. Edit the default configuration file, by opening
crclient.config file using any of the Editors.
Example of Configuration File
AskonExit
0
AutoLogin
0
FirstTime
1
Password
Port 6060
SavePassword 0
Server 192.168.1.1
User tmpuser
ShowNotification
1
LiveRequestTime 180
AlreadyLoggedIn 0
VersionId
1
Version crclient1.1
The configuration file includes the above shown parameters.
When User logs on, Configuration file is first searched in /etc directory, if not found, searches in
the user's home directory. If the configuration file is not found at both the places, a file is created in
the user's home directory by accepting the essential parameters from the User.
Following options are provided in the Cyberoam client:
-u : Responsible for sending a login request to the server and requires username as a parameter
-s : Use to set preferences for the client. Preferences such as AskonExit, AutoLogin,
ShowNotification and Server Address can be set using this option
-l : Use to send a logout request to the server. Multiple Login mode requires “username” as an
argument
-h : Provides help for the client
-d : Use to specify the location for log file
-v : Use to set the verbose mode on. This option is for debugging
-V : Provides Current Version information
-f : Use to specify the location for the configuration file.
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Linux
Cyberoam HTTP Client
Installation
Downloading & Installing Cyberoam Client
Follow the steps to download and install client
Step 1: Access the Cyberoam Web Interface
Step 2: Select Help → Cyberoam Client → Download Cyberoam Client to open the
download page
Click “Download HTTP Client” link
Step 3: Opens the File Download window and prompts to run or save the file. Select the
appropriate option and click OK button
If Open option is selected, directly opens the login page
If Save option is selected, saves the “Cyberoam HTTPClient.url” in the specified folder. Click
“Open” to get the login page
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Linux
Step 4: Opens a new browser window and prompts for the login. Type
Note:
User can directly use HTTP Client without installing, by launching Client using “Launch HTTP Client”
from Web Interface
No configuration is required for HTTP Client
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Configuration
Cyberoam Client for Linux
Cyberoam Installation Guide
For Windows and HTTP Clients only
Call Administrator
Windows and HTTP Clients can send message to the Administrator directly. In the task bar,
double click the Cyberoam client icon
and click Call Administrator.
Type the message to be send in the “Purpose” field and press “OK”
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Cyberoam Installation Guide
Configuration
Cyberoam Client for Linux
My Account
Users can also view their account details like Personal details, Internet, Printer usage and change
password.
In the task bar, double click the Cyberoam client icon
and click My Account.
It opens a new window and prompts for MyAccount login Username and Password.
Opens a new window with following sub modules: Personal, Client, Account status and Logout
Refer to User Guide – User My Account for details
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