Maintenance Schedule and Instructions

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Basic PC Maintenance: Schedule and Instructions
http://www.bsu.edu/web/kvanooteghem/maintenance.pdf
Kirk VanOoteghem
Microcomputer/Systems/Network Analyst
Ball State University Libraries
Twice a Week (at least)
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Perform a Live Update for Symantec Antivirus.
1. Click on shortcut to run the Symantec Antivirus Client (Start\All Programs\Symantec
Client Security\Symantec Antivirus Client).
2. Click on the “Live Update” button to begin the process.
3. In the Live Update wizard, click on the next button to check for available updates.
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4. If updates are available, they should begin downloading automatically. When the
downloads have completed, click “Finish” to finish the Live Update process.
Once a Week
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Download and install Critical Updates for Windows.
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1. Open Internet Explorer and go to Tools/Windows Update in the top menu.
2. Internet Explorer will quickly check to see if you have the latest version of the Windows
Update software. If you already have the latest version your browser will automatically
skip directly to step 4, below.
3. If your computer needs to install a newer version of the Windows Update Software, you
will be prompted to install and will usually see the security warning, below, simply click
“Yes” to install the software. This may take a few moments.
4. Click on the “Scan for updates” link in the middle of the page.
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5. All available “Critical Updates” will be automatically selected for download. Any
“recommended” Windows XP updates and Driver Updates need to be added manually. To
add these updates, select the category in the menu on the left (e.g. “Windows XP” or
“Driver Updates”), then in the frame on the right click on the “Add” button next to each
update you wish to install (see below).
6. After you have added all the updates you wish to install, on the “Review and Install” link.
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7. On the resulting screen, review the list of updates that have been selected, and click on the
“Install Now” button to continue.
8. Before the download and installation process begins, you will be prompted to accept the
License Agreement for the updates you have selected, simply click “Accept” to continue.
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9. All Critical Updates and most other updates will download and install automatically. A
window will appear indicating the progress of the updates and estimate how much time
remains before the installation is complete (pictured below). However, you may be
prompted to follow directions in an installation wizard for some of the recommended and
driver updates. If this is the case, simply follow the user friendly, on-screen directions.
10. You will usually (but not always) be prompted to reboot when update installation is
complete. Click the “OK” button to reboot your computer.
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Every Two Weeks
•
Update and Immunize Spybot Search and Destroy.
1. Click on shortcut to run the Spybot S&D program (Start/All Programs/Spybot Search &
Destroy/Spybot Search & Destroy).
2. Click on the “Update” button on the left to go to the update screen.
3. Click on the “Search for Updates” button at the top.
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4. If updates are available, make sure they are selected in the list then click on the “Download
Updates” button at the top.
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5. If no updates were downloaded in the above steps, then no further action is necessary and
you can skip the remainder of the steps in the section. However, if updates were
downloaded, you should “Immunize” your computer. To begin this process, click on the
“Immunize” button on the left to go to the immunize screen.
You may see a message reminding you that you should immunize your computer.
6. Click on the “Immunize” button near the top of the screen.
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7. When the immunization is complete, the “Permanent Internet Explorer immunity” section
of the window should look similar to the image below (note: the number of blocked
products may vary).
Once a Month
•
Scan Hard Drive with Symantec Antivirus.
1. Before starting your virus scan, perform a “Live Update” (see section on “Perform a Live
Update for Symantec Antivirus,” above).
2. Click on shortcut to run the Symantec Antivirus Client (Start\All Programs\Symantec
Client Security\Symantec Antivirus Client).
3. In the menu on the left, click on the + next to the “Scan” icon to expand the options, and
then click on “Scan Computer.”
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4. Click on the box next to the icon for your hard disk (usually labeled “Local Disk (C:)”)
which puts a check mark in it (if you have more than one hard disk, click to select the drive
letters for all your hard disks).
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5. Click on the “Scan” button at the bottom of the window (see above picture).
6. Wait while Symantec Antivirus checks your hard disk for viruses (may take quite a while
depending on your computer speed and how many files you have on your hard drive).
When the virus scan is completed, check to ensure that no viruses were detected by looking
at the bottom of the results window.
7. If any viruses are detected, a pop-up window will notify you and all detected viruses will
be listed in a results window. The default setting is that all detected viruses are
“quarantined” (moved to a safe place where they cannot further harm your computer) if the
infected file cannot be cleaned (which is usually the case). Always call LITS if a virus is
detected on your computer.
•
Scan Hard Drive for Sypware with Spybot Search and Destroy.
1. Before starting your spyware scan, update and immunize Spybot Search and Destroy (see
section on “Update and Immunize Spybot Search and Destroy,” above).
2. Click on shortcut to run the Spybot S&D program (Start/All Programs/Spybot Search &
Destroy/Spybot Search & Destroy).
3. Click on the “Spybot Search & Destroy” icon in the menu on the left.
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4. Click on the “Check for Problems” button near the top.
5. Wait while Spybot checks your computer (may take several minutes).
6. When the scan is finished, make sure all detected items are selected (with a check mark) in
the list. To remove the detected spyware, click on the “Fix Selected Problems” button near
the top and click “Yes” when prompted to confirm.
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Every Two Months
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Check for Errors on the Hard Disk
1. Click on “My Computer (Start\My Computer).
2. Right click on the icon for your hard disk (usually labeled “Local Disk (C:)” ) and select
“Properties.”
3. In the resulting window, click on the “Tools” tab at the top.
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4. Under the “Error-checking” section at the top, click on the “Check Now” button.
5. In the resulting options window, check both the “Automatically fix file system errors” and
“Scan for and attempt recovery of bad sectors” options and click the “Start” button.
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6. A windows dialogue should appear asking if you want to schedule a disk check the next
time the computer is restarted. Click on the “Yes” button, and then restart your computer
(Start\Turn Off Computer\Restart).
7. When the computer is restarted Windows will automatically check for errors on your hard
disk and repair all problems that it finds. When the process is complete, Windows will
load as usual. The process may take quite a while, depending on the size of your hard disk.
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Perform a “Disk Cleanup” of Hard Disk.
1. Click on “My Computer (Start\My Computer).
2. Right click on the icon for your hard disk (usually labeled “Local Disk (C:)” ) and select
“Properties.”
3. In the resulting window, click on the “Disk Cleanup” button.
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4. Wait while your computer detects files for cleanup. This may take several minutes and
you will see a window similar to the one pictured below.
5. When the file detection completes, a Disk Cleanup utility window opens, click on the
“More Options” button at the top.
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6. In the “System Restore” area of the window, click on the “Clean up” button, then click
“Yes” to confirm.
7. Click on the “Disk Cleanup” tab at the top of the window to return to the previous screen.
8. A “Files to Delete” list will appear. In this list, select every entry (by placing a check mark
next to it) EXCEPT for “Compress Old Files” (you may have to scroll down to select all of
the items). Click the “OK” button at the bottom and then click “Yes” when you are
prompted to confirm.
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9. You will see a progress bar that looks similar to the one pictured below. When the cleanup
process is finished, the window for the Disk Cleanup utility will disappear.
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Defragment Hard Disk.
1. Click on “My Computer (Start\My Computer).
2. Right click on the icon for your hard disk (usually labeled “Local Disk (C:)” ) and select
“Properties.”
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3. In the resulting window, click on the “Tools” tab at the top.
4. In the “Defragmentation” area of the window, click the “Defragment Now” button.
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5. Highlight the (C:) entry near the top and click on the “Defragment” button near the bottom.
6. Wait while Windows defragments your hard drive (may take quite a while depending on
the size of the hard disk and the amount of fragmentation on the disk).
University Libraries
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