Password- 1234 Dejavoo Tech Support 1 (877) 358-6797

USA
Models, V8S, V8S PLUS, V9S, V9S Wi-Fi, V9S PLUS, Z Line
Retail Quick Reference Guide
These steps have been provided as a guide for assistance. Your Dejavoo payment terminal is equipped with Event Driven software; The
terminal will automatically choose the appropriate application based upon the swipe or entry of a card number.
Note: On Z3 or Z8 terminals, the
or
keys, or touching the Z6, Z9
or Z11 Credit or Sale ideal screen prompts change the payment type and Transaction type options.
SWIPED OR MANUAL
DEBIT SALE
CARD SALE
1. From the CREDIT SALE ENTER AMOUNT
1. From the CREDIT SALE ENTER
2. Press the
AMOUNT enter sale amount and press OK
3. Scroll using the Arrow keys select DEBIT
2. Tap, Swipe OR Manually Enter Card #
press OK
- If AVS prompts, input AVS information
3. Terminal communicates with the Host
4. Receipts Print
4. Input Amount press OK
5. Tap, Swipe OR Manually Enter Card #
- If AVS prompts, input AVS information
6. Input PIN and press OK
7. Terminal communicates with the Host
8. Receipts Print
VOID TRANSACTION
1. From the CREDIT SALE ENTER AMOUNT
2. Press the yellow arrow key
3. Scroll using the Arrow key select VOID
press OK
4. Input VOID Amount and press OK
5. Press F2 to reconfirm void OR F4 to cancel
6. Input Password (1234 Default) and press OK
7. Tap, Swipe OR Manually Enter Card #
8. Receipts Print
Password- 1234
TICKET ONLY SALE
1. From the CREDIT SALE ENTER AMOUNT
2. Press the yellow
arrow key
3. Scroll using the Arrow
key select TICKET
press OK
4. Input Amount press OK
5. Input Password (1234 Default) and press OK
6. Input previously obtained AUTH CODE
7. Tap, Swipe OR Manually Enter Card #
8. Receipts Print
RETURN TRANSACTION
1. From the CREDIT SALE ENTER AMOUNT
2. Press the yellow arrow key
3. Scroll using the Arrow key select RETURN
press OK
4. Input RETURN Amount and press OK
5. Press F2 to reconfirm return OR F4 to cancel
6. Input Password (1234 Default) and press OK
7. Tap, Swipe, OR Manually Enter Card
8. Receipts Print
Dejavoo Tech Support 1 (877) 358-6797 ext 2
SETTLE THE OPEN BATCH
1. From the CREDIT SALE ENTER AMOUNT screen press F3
2. Highlight Core Settle Daily Batch
press OK
3. Input Password (1234 Default)
and press OK
4. Terminal communicates with the
Host
5. Reports Print
USA
Models, V8S, V8S PLUS, V9S, V9S Wi-Fi, V9S PLUS, Z Line
Retail Quick Reference Guide
These steps have been provided as a guide for assistance. Your Dejavoo payment terminal is equipped with Event Driven software; The terminal will
automatically choose the appropriate application based upon the swipe or entry of a card number.
Note: On Z3 or Z8 Terminals, the
or
Keys, or Touching the Z6, Z9 or Z11
Credit or Sale ideal screen prompts change the payment Type and Transaction Type options.
REPRINT RECEIPT COPY
ON SCREEN HELP
For Immediate assistance with all the
1. From the CREDIT SALE ENTER AMOUNT
screen press F3
2. Scroll using the Arrow key
select REPRINT CR/DB
Terminal Functions, simply Press the
Dot key on your terminal keypad
RCPT press OK
The Help will appear on the Terminal
Display to assist with explanations/ next steps
3. Input Password (1234Default)
press OK
4. Scroll using the Arrow key select desired
option(s) press OK
5. Receipt Prints
Press the RED X Key to exit help
MERCHANT PORTAL-TOUCH SCREEN
1. From the CREDIT SALE ENTER AMOUNT
2. Press
the icon and choose desired options
POWER ON/OFF
PRINT DAILY REPORT
1. From the CREDIT SALE ENTER AMOUNT
screen press F3
2. Scroll using the Arrow key
select DAILY REPORT
press OK
3. Input Password (1234Default) and
press Ok
4. Receipt Prints
POWER ON: (V SERIES)
PRESS AND HOLD F1 UNTIL UNIT POWERS ON.
POWER OFF:
1. FROM THE ENTER AMOUNT SCREEN PRESS OK
2. USE THE UP ARROW TO HIGHLIGHT POWER OFF AND PRESS
OK
MY FAVORITES
Adding Favorites
1. Highlight the menu item you wish to save to favorites. Press the
key (located on the bottom left side of the keypad to the left of
the zero key)
2. Press the F2 to select YES
3. Highlight the menu placement to assign favorite to
4. Press OK
Managing Favorites
1. From the CREDIT SALE ENTER AMOUNT
screen press OK
2. Scroll using the Arrow key
select UTILITY and press OK
3. Input Password (1234 Default) and press OK
4. Scroll using the Arrow key
select FAVORITES and press
OK
5. Scroll using the Arrow key
select the desired option to edit
and press OK
Accessing Favorites
1. From the CREDIT SALE ENTER AMOUNT
WIRELESS ICON INDICATORS (MOBILE UNITS ONLY)
PRINT SUMMARY REPORT
1. From the CREDIT SALE ENTER AMOUNT
screen press F3
2. Scroll using the Arrow key
REPORT press OK
4. Receipt Prints
Dejavoo Systems
1129 Northern Blvd
Manhasset, NY 11030
1877-358-6797
select CORE SUMMARY
Signal Strength Indicator
(The More Bars, The Better Your Signal GPRS)
Battery Strength Indicator
SIM Indicates Issue with SIM Card (GPRS)
WWW.DEJAVOOSYSTEMS.COM
screen press F3
2 Scroll using the Arrow key
select desired option from the list
of favorites and press OK
Accessing Favorites-TOUCH SCREEN
1.From Credit Sale ENTER AMOUNT Tap
Tap the desired option from the list of favorites.
Download PDF