Ovation E-910FC User Manual Rev. 5

User Manual
*Lens tubes
sold separately
Edition Notes
Edition
Notes
The Ovation E-910FC User Manual Rev. 5 includes a description, safety precautions, and
installation, programming, operation, and maintenance instructions for the Ovation E-910FC as
of the release date of this edition in August 2016.
Trademarks CHAUVET, the Chauvet logo and Ovation E-910FC are registered trademarks or trademarks of
Copyright Notice
Manual Use
Chauvet & Sons, LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other
countries. Other company and product names and logos referred to herein may be trademarks
of their respective companies.
The works of authorship contained in this manual, including, but not limited to, all design, text
and images are owned by Chauvet.
© Copyright 2016 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America.
Chauvet authorizes its customers to download and print this manual for professional information
purposes only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification,
or printing of this manual or its content for any other purpose without written consent from
Chauvet.
For better results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If
using A4 paper (210 x 297 mm), configure your printer to scale the content accordingly.
Document
Printing
Intended Any person in charge of installing, operating, and/or maintaining this product should completely
Audience read through the guide that shipped with the product, as well as this manual, before installing,
Disclaimer
Document
Revision
operating, or maintaining this product.
Chauvet believes that the information contained in this manual is accurate in all respects.
However, Chauvet assumes no responsibility and specifically disclaims any and all liability to
any party for any loss, damage or disruption caused by any errors or omissions in this
document, whether such errors or omissions result from negligence, accident or any other
cause. Chauvet reserves the right to revise the content of this document without any obligation
to notify any person or company of such revision, however, Chauvet has no obligation to make,
and does not commit to make, any such revisions..
The Ovation E-910FC User Manual Rev. 5 supersedes all previous versions of this manual.
Discard any older versions of this manual and replace with this version. Go to
www.chauvetprofessional.com for the latest version.
Ovation E-910FC User Manual Rev. 5
Table of Contents
Table of Contents
1. Before You Begin ................................................................................................................................................... 1
What Is Included ....................................................................................................................................................................1
Claims .................................................................................................................................................................................................... 1
Manual Conventions .............................................................................................................................................................................. 1
Symbols ................................................................................................................................................................................................. 1
Safety Notes ..........................................................................................................................................................................2
Personal Safety...................................................................................................................................................................................... 2
Mounting And Rigging ............................................................................................................................................................................ 2
Power And Wiring .................................................................................................................................................................................. 2
Operation ............................................................................................................................................................................................... 2
Expected LED Lifespan .........................................................................................................................................................2
2. Introduction ............................................................................................................................................................ 3
Description .............................................................................................................................................................................3
Features................................................................................................................................................................................................. 3
Overview ................................................................................................................................................................................4
Dimensions ............................................................................................................................................................................5
3. Setup ....................................................................................................................................................................... 6
AC Power ...............................................................................................................................................................................6
AC Plug.................................................................................................................................................................................................. 6
Power Linking ........................................................................................................................................................................................ 6
Fuse Replacement ................................................................................................................................................................................. 6
DMX Linking...........................................................................................................................................................................7
DMX Personalities ................................................................................................................................................................................. 7
Remote Device Management (RDM) .....................................................................................................................................7
Master/Slave Connectivity...................................................................................................................................................................... 7
Mounting ................................................................................................................................................................................8
Orientation ............................................................................................................................................................................................. 8
Rigging................................................................................................................................................................................................... 8
Procedure .............................................................................................................................................................................................. 8
Manual Beam Focus Control .................................................................................................................................................................. 9
Rotating the Barrel Assembly ................................................................................................................................................................. 9
Accessory Slot ....................................................................................................................................................................................... 9
4. Operation .............................................................................................................................................................. 10
Control Panel Description ....................................................................................................................................................10
Control Options .................................................................................................................................................................................... 10
Programming ....................................................................................................................................................................................... 10
Menu Map ............................................................................................................................................................................10
Configuration (Standalone) ..................................................................................................................................................13
Auto Programs ..................................................................................................................................................................................... 13
Master/Slave ........................................................................................................................................................................................ 13
Virtual Color Wheel .............................................................................................................................................................................. 13
Color Temperature ............................................................................................................................................................................... 13
Manual Color Mixer .............................................................................................................................................................................. 13
Focus Mode ......................................................................................................................................................................................... 13
Dimmer Profiles ................................................................................................................................................................................... 14
White Calibration.................................................................................................................................................................................. 14
LED Frequency .................................................................................................................................................................................... 14
Fan Mode............................................................................................................................................................................................. 14
Back Light ............................................................................................................................................................................................ 14
Run Time ............................................................................................................................................................................................. 14
Software Information ............................................................................................................................................................................ 14
RDM .................................................................................................................................................................................................... 14
Configuration (DMX) ............................................................................................................................................................15
DMX Personalities ............................................................................................................................................................................... 15
DMX Control ........................................................................................................................................................................................ 15
DMX Values .........................................................................................................................................................................16
15Ch .................................................................................................................................................................................................... 16
13Ch .................................................................................................................................................................................................... 17
12Ch .................................................................................................................................................................................................... 17
10Ch .................................................................................................................................................................................................... 19
7Ch ...................................................................................................................................................................................................... 21
Ovation E-910FC User Manual Rev. 5
-i-
Table of Contents
5Ch ...................................................................................................................................................................................................... 21
3Ch ...................................................................................................................................................................................................... 22
5. Technical Information.......................................................................................................................................... 25
Product Maintenance ...........................................................................................................................................................25
Cleaning the Light Engine Lens ........................................................................................................................................................... 25
6. Technical Specifications ..................................................................................................................................... 26
Returns ................................................................................................................................................................................27
Contact Us ................................................................................................................................................................ 28
-ii-
Ovation E-910FC User Manual Rev. 5
Before You Begin
1. Before You Begin
What Is
Included
Claims
· Ovation E-910FC
· Neutrik powerCON power cord
· Warranty Card
· Quick Reference Guide
Carefully unpack the product immediately and check the box to make sure all the parts are in
the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from
shipping or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to
report damage to the carrier immediately may invalidate your claim. In addition, keep the box
and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or
concealed damage, file a claim with Chauvet within 7 days of delivery.
Manual
Conventions
Convention
1–512
50/60
<SET>
Settings
Symbols
Meaning
A range of values in the text
A set of mutually exclusive values in the text
A button on the product’s control panel
A product function or a menu option
Symbols
Meaning
Critical installation, configuration, or operation information. Failure to
comply with this information may cause the product not to work,
damage third-party equipment, or cause harm to the operator.
Important installation or configuration information. Failure to comply
with this information may keep the product from working.
Useful information.
The term “DMX” used throughout this manual refers to the USITT DMX512-A digital data
transmission protocol.
Ovation E-910FC User Manual Rev. 5
-1-
Before You Begin
Safety Notes
Read all the following Safety Notes before working with this product. These notes include
important information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in this User
Manual will only apply to properly trained Chauvet certified technicians. Do not open the
housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this product.
Personal Safety ·
Mounting And
Rigging
·
·
·
·
·
·
Power And
Wiring
Operation
·
·
·
·
·
·
·
·
·
·
Avoid direct eye exposure to the light source while the product is on.
Always disconnect this product from its power source before servicing.
Always connect this product to a grounded circuit to avoid the risk of electrocution.
Do not touch this product’s housing during operation because it may be very hot.
This product is for indoor use only! To prevent risk of fire or shock, do not expose this
product to rain or moisture. (IP20)
CAUTION: When transferring product from extreme temperature environments, (e.g. cold
truck to warm humid ballroom) condensation may form on the internal electronics of the
product. To avoid causing a failure, allow product to fully acclimate to the surrounding
environment before connecting it to power.
Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from
adjacent surfaces.
Make sure there are no flammable materials close to this product while it is operating.
When hanging this product, always secure to a fastening device using a safety cable.
Always make sure you are connecting this product to the proper voltage in accordance with
the specifications in this manual or on the product’s specification label.
To eliminate unnecessary wear and improve its lifespan, during periods of non-use
completely disconnect the product from power via breaker or by unplugging it.
Never connect this product to a dimmer pack or rheostat.
Never disconnect this product by pulling or tugging on the power cable.
Do not operate this product if you see damage on the housing, lenses, or cables. Have the
damaged parts replaced by an authorized technician at once.
Do not cover the ventilation slots when operating to avoid internal overheating.
The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at a
higher temperature.
In case of a serious operating problem, stop using this product immediately!
If your Chauvet product requires service, contact Chauvet Technical Support.
Expected LED
Lifespan
-2-
LEDs gradually decline in brightness over time, mostly because of heat. Packaged in clusters,
LEDs exhibit higher operating temperatures than in ideal, single-LED conditions. For this
reason, using clustered LEDs at their fullest intensity significantly reduces the LEDs’ lifespan.
Under normal conditions, this lifespan can be 40,000 to 50,000 hours. If extending this lifespan
is vital, lower the operating temperature by improving the ventilation around the product and
reducing the ambient temperature to an optimal operating range. In addition, limiting the overall
projection intensity may also help to extend the LEDs’ lifespan.
Ovation E-910FC User Manual Rev. 5
Introduction
2. Introduction
Ovation E-910FC is a high-power full color LED (RGBAL) ERS-style product. It features full
Description The
RGBA-Lime color mixing with modes providing full 16-bit dimming (per color and master),
selectable PWM, RDM, and on-board dimming curve selection. The Virtual Color Wheel matches
popular gel colors comparable to those projected by a tungsten source. Additionally we have
added color temperature presets from 2800 to 6500 K that match a tungsten source to
perfection.
Features ·
·
·
·
·
·
·
·
·
·
·
·
3, 5, 7, 10, 12, 13 or 15-channel Full Color LED (RGBAL) ERS-style product
Operating modes:
· 3-channel: Dimmer, virtual color wheel, color temperature
· 5-channel: RGBAL control
· 7-channel: RGBAL control, dimmer, strobe
· 10-channel: RGBAL control, 16-bit dimmer, strobe, virtual color wheel, color
temperature
· 12-channel: RGBAL control, dimmer, strobe, virtual color wheel, color temperature,
auto programs, auto speed, dimmer mode
· 13-channel: 16-bit RGBAL and dimmer, strobe
· 15-channel: 16-bit RGBAL and dimmer, strobe, virtual color wheel, color temperature
Built-in auto and custom programs recalled via DMX and Master/Slave
Full Color LED (RGBAL) ERS-style lighting product for theatre, film and production
Ultra smooth 16-bit dimming of master dimmer and individual colors
Flat, even field of light with superior color mixing
Virtual Color Wheel with color matched to popular Rosco Gel colors
Color Temperature Presets from 2800 K to 6500 K with high CRI & CQS
RDM (Remote Device Management) for added flexibility
Adjustable PWM (Pulse Width Modulation) to avoid flickering on camera
Virtually silent operation for use in studio and theatre applications
Works perfectly with industry standard lens tubes and accessories
Ovation E-910FC User Manual Rev. 5
-3-
Introduction
Overview
Pattern Holder
Accessory Slot
(A-size holder for 3-in
patterns B-size holder
for 2.5-in and 2.75-in
patterns, sold
separately)
Barrel Rotation Knobs
Top View
Beam Focus Knobs
Lens Tube
Bottom View
Barrel Assembly
Gel
Frame
Holder
Control Panel
Power In
Side View
Handle
Framing Shutter
(x4)
3-and 5-pin
DMX In
Fuse
3-and 5-pin
DMX Out
Power Out
Rear View
-4-
Light Engine
(sold separately)
Front View
Ovation E-910FC User Manual Rev. 5
Introduction
Dimensions
6.86 in
174 mm
6.77 in
172 mm
11.17 in
283 mm
19.15 in
486 mm
25.90 in
657 mm
19.35 in
491 mm
23.33 in
592 mm
Ovation E-910FC User Manual Rev. 5
-5-
Setup
3. Setup
AC Power
Each Ovation E-910FC has an auto-ranging power supply that works with an input voltage
range of 100 to 240 VAC, 50/60 Hz. To determine the power requirements for each
Ovation E-910FC, refer to the label affixed to the product. You can also refer to the Technical
Specifications chart in this manual.
The listed current rating indicates the maximum current draw during normal operation. For more
information, you may download Sizing Circuit Breakers from the Chauvet website:
www.chauvetprofessional.com.
·
·
Always connect this product to a protected circuit with an appropriate electrical
ground to avoid the risk of electrocution or fire.
To eliminate unnecessary wear and improve its lifespan, during periods of non-use
completely disconnect the product from power via breaker or by unplugging it.
Never connect this product to a rheostat (variable resistor) or dimmer circuit, even if the
rheostat or dimmer channel serves only as a 0 to 100% switch.
AC Plug The Ovation E-910FC comes with a power input cord terminated with a Neutrik powerCON A
connector on one end and an Edison plug on the other end (U.S. market). If the power input
cord that came with your product has no plug, or if you need to change the Edison plug, use the
table below to wire the new plug.
Connection
Wire (U.S.)
Wire (Europe)
Screw Color
AC Live
AC Neutral
AC Ground
Black
White
Green/Yellow
Brown
Blue
Green/Yellow
Yellow or Brass
Silver
Green
Power Linking The Ovation E-910FC supports power linking. You can power link up to 6 products at
Fuse
Replacement
-6-
120 V; up to 11 at 208 V; or up to 12 at 230 V.
This product comes with a power input cord. Power linking cables are available from Chauvet
for purchase.
1. Disconnect this product from the power outlet.
2. Using a Phillips-head screwdriver, unscrew the fuse holder cap from the housing.
3. Remove the blown fuse and replace with another fuse of the same type and rating
(T 3.15 A, 250 V).
4. Screw the fuse holder cap back in place and reconnect power.
Make sure to disconnect the product’s power cord before replacing a blown fuse. Always
replace the blown fuse with another of the same type and rating.
Ovation E-910FC User Manual Rev. 5
Setup
DMX Linking
DMX
Personalities
You can link the Ovation E-910FC to a DMX controller using a 3- or 5-pin DMX connection. If
using other DMX-compatible products with the Ovation E-910FC, you can control each
individually with a single DMX controller.
The Ovation E-910FC uses a 3- or 5-pin DMX data connection for the 3, 5, 7, 10, 12, 13, and
15-channel DMX personalities.
· Refer to the Introduction chapter for a brief description of each DMX personality.
· Refer to the Operation chapter to learn how to configure the Ovation E-910FC to work in
these personalities.
· The DMX Values section provides you with detailed information regarding the DMX
personalities.
·
Remote Device
Management
(RDM)
Master/Slave
Connectivity
If you are not familiar with or need more information about DMX standards,
Master/Slave connectivity, or the DMX cables needed to link this product to a DMX
controller, download the DMX Primer from the Chauvet website:
www.chauvetprofessional.com.
· For optimum control of the 16-bit dimming channels in the 10Ch, 13Ch, and 15Ch
personalities, be sure that the dimming curves in Dimmer Mode are set to Off.
Remote Device Management, or RDM, is a standard for allowing DMX-enabled devices to
communicate bi-directionally along existing DMX cabling. Check the DMX controller’s User
Manual or with the manufacturer as not all DMX controllers have this capability. The
Ovation E-910FC supports RDM protocol that allows feedback to make changes to
menu map options.
The Master/Slave mode allows an Ovation E-910FC (the master) to control one or more
Ovation E-910FC products (the slaves) without a DMX controller. One Ovation E-910FC
becomes the master when running an auto or custom program, or by being in a Static mode.
You must configure each slave’s control panel to operate in Slave mode. During Master/Slave
operation, the slaves will operate in unison with the master.
DO NOT connect a DMX controller to products operating in Master/Slave mode. The DMX
controller signals may interfere with the signals from the master.
·
·
The Operation section of this manual provides detailed instructions on how to
configure the master and slaves.
If you are not familiar with or need more information about DMX standards, or the
DMX cables needed to link this product to a DMX controller, download the DMX
Primer from the Chauvet website: www.chauvetprofessional.com.
Ovation E-910FC User Manual Rev. 5
-7-
Setup
Mounting
Orientation
Before mounting this product, read and follow the Safety Notes. For our CHAUVET
Professional line of mounting clamps, go to http://trusst.com/products/.
Always mount this product in a safe position and make sure there is adequate room for
ventilation, configuration, and maintenance.
Rigging Chauvet recommends using the following general guidelines when mounting this product.
·
Procedure
When selecting an installation location, consider easy access to this product for operation,
programming adjustments, and routine maintenance.
· Make sure to mount this product away from any flammable material as indicated in the
Safety Notes.
· Never mount in places where rain, high humidity, extreme temperature changes, or
restricted ventilation may affect the product.
· If hanging this product, make sure that the mounting location can support the product’s
weight. See the Technical Specifications for the weight-bearing requirements of this
product.
· When hanging this product, always secure to a fastening device using a safety cable. For
our CHAUVET Professional line of safety cables, go to http://trusst.com/products/.
The Ovation E-910FC comes with a hanging/mounting bracket to which you can attach
mounting clamps. The bracket has 13-mm holes, which are appropriate for this purpose. You
must supply your own mounting clamps, so be sure the clamps are capable of supporting the
weight of this product. Use at least one mounting point per product where necessary.
Mounting Clamp
Hanging/Mounting
Bracket
Alternative Yoke
Attachment
Mounting Diagram
Bracket
Adjustment
Hand Shank
Safety Cable
Secure the safety
cable using the
passageway on the
top of the product
Overhead Mounting
-8-
Alternate Short Mounting
Ovation E-910FC User Manual Rev. 5
Setup
Manual Beam Focus The Ovation E-910FC has a manual focus, which is adjusted as follows.
Control 1. Locate the beam focus knobs at the top and bottom of the barrel assembly.
2. Loosen the knobs by turning them counter-clockwise.
3. Slide the lens tube forward or backward until you achieve the desired focus or beam
edge.
4. Tighten the knobs by turning them clockwise, which lock the lens tube’s position.
To avoid changing menu settings while focusing the Ovation E-910FC, press and
hold the <ENTER> button for 3 seconds. This will put the product in “Focus Mode”
by increasing the intensity to 100%. To exit out of focus mode, press <MENU>.
Rotating the Barrel The Ovation E-910FC allows manual rotation of the barrel assembly, as follows.
Assembly 1. Locate the barrel rotation knobs at the top and bottom of the light engine.
2. Loosen the knobs by turning them counter-clockwise.
· Note: Do not remove the knobs.
3. Rotate the barrel to the desired position, up to 25° in either direction from the centered
position.
4. Tighten the knobs by turning them clockwise, which lock the barrel’s position.
Make sure the barrel assembly is oriented with the pattern holder and Accessory
slots at the top of the product.
Accessory Slot The Ovation E-910FC has an accessory slot, which holds a drop-in iris, a motorized
pattern device, or various other optional accessories (sold separately).
1. Loosen the thumbscrews on the slot cover.
· Note: Do not remove the thumbscrews.
2. Slide to cover forward.
3. Insert an accessory.
· Note: Make sure to insert the accessory correctly. For example, make sure the
iris handle extends upward from the slot.
4. Slide the cover back. Make sure any handles or adjustment tools that stick out the top
are able to function correctly.
5. Tighten the thumbscrews to secure the cover.
Thumbscrews
Iris Handle
Accessory
Slot Cover
Sample
Drop-in Iris
·
·
Ovation E-910FC User Manual Rev. 5
When not using the accessory slot, replace and secure the slot cover to prevent
light leakage during operation.
When obtaining any optional accessories, be sure the items are compatible with
the Ovation E-910FC.
-9-
Operation
4. Operation
Control Panel
Description
Button
Function
<MENU>
Exits from the current menu or function
<ENTER>
Enables the currently displayed menu or sets the currently selected
value in to the current function
Navigates upward through the menu list or increases the numeric
value when in a function
<UP>
Navigates downward through the menu list or decreases the numeric
value when in a function
<DOWN>
Control Options Set the Ovation E-910FC starting address in the 001–512 DMX range. This enables control of
Programming
up to 34 products in the 15-channel 15Ch personality.
Refer to the Menu Map to understand the menu options. The menu map shows the main level
and a variable number of programming levels for each option.
· To go to the desired main level, press <MENU> repeatedly until the option shows on the
display. Press <ENTER> to select. This will take you to the first programming level for that
option.
· To select an option or value within the current programming level, press <UP> or <DOWN>
until the option shows on the display. Press <ENTER> to select. In this case, if there is
another programming level, you will either see that first option, or you will see the selected
value.
· Press <MENU> repeatedly to exit to the previous main level.
Menu Map
Main Level
Programming Levels
DMX
Address
<001–512>
Description
Selects DMX address (highest channel
restricted to personality chosen)
3-channel: dimmer, virtual color wheel,
color temperature
5-channel: RGBAL control
7-channel: RGBAL control, dimmer,
strobe
10-channel: RGBAL control, 16-bit
dimmer, strobe, virtual color wheel,
color temperature
12-channel: RGBAL control, dimmer,
strobe, virtual color wheel, color
temperature, auto programs, auto
speed, dimmer mode
13-channel: 16-bit RGBAL and dimmer,
strobe
15-channel: 16-bit RGBAL and dimmer,
strobe, virtual color wheel, color
temperature
3Ch
5Ch
7Ch
10Ch
DMX
Channel
12Ch
13Ch
15Ch
Virtual
Color
Wheel
-10-
Virtual
Color
Wheel
R4590-Cal90 Yellow
R11-Light Straw
R312-Canary
R03-Dark BAmber
R18-Flame
Dimmer
<000–255>
Virtual Color Wheel simulates the
output of each gel color from Rosco.
Refer to the Virtual Color Wheel
ChartVirtual Color Wheel section for
specific values.
Ovation E-910FC User Manual Rev. 5
Operation
Main Level
Programming Levels
Description
R20-Medium Amber
R21-Golden Amber
R26-Light Red
R27-Medium Red
R33-NoColor Pink
R337-True Pink
Virtual
Color
Wheel
(cont.)
Virtual
Color
Wheel
(cont.)
R38-Light Rose
R41-Salmon
R42-Deep Salmon
R44-Middle Rose
R349-Fisher Fuchsia
R54-Special Lavender
R64-Light Steel Blue
R364-Blue Bell
R65-Daylight Blue
R80-Primary Blue
R81-Urban Blue
R82-Surprise Blue
R382-Congo Blue
Dimmer
<000–255>
Virtual Color Wheel simulates the
output of each gel color from Rosco.
Refer to the Virtual Color Wheel Chart
section for specific values.
<000–255>
Preset white color temperatures.
Emulates a tungsten lamp at the
specified color temperature. Refer to
the Preset Color Temperature Chart
section for specific values.
R83-Medium Blue
R383-Sapphire Blue
R90-Dk Yellow Green
R91-Primary Green
R92-Turquoise
R93-Blue Green
R393-Emerald Green
2800K
3200K
3500K
4000K
Color
4500K
Temperature
5000K
Dimmer
5600K
6000K
6500K
Manual Color Mixer
Red
Green
Blue
Amber
Lime
Ovation E-910FC User Manual Rev. 5
<0–255>
Combine red, green, blue, amber, and
lime to make a custom color (0–100%)
-11-
Operation
Main Level
Auto Show
Programming Levels
Auto 1
Auto 2
Auto 3
Auto 4
Auto 5
<1–100>
Master
Master/Slave
Slave mode
No dimmer
Dimming curves Dimmer 1 (fast) to
Dimmer 3 (slow)
Dimmer 1–3
Manual
Off
Red
Green
Blue
600Hz
<125–255>
1200Hz
2000Hz
4000Hz
25KHz
Auto
On
LED Frequency
Fan Mode
Sets the fan to auto mode
Sets the fan to always on
10S
20S
30S
Information
-12-
Fixture Hours
Version
UID:
Uses factory default white setting
Sets red LED maximum value
Sets green LED maximum value
Sets blue LED maximum value
Selects the PWM output frequency
On
Back Light
Selects automatic programs and auto
program speed
DMX mode (Master)
Slave
Off
Dimmer Mode
White Balance
Description
<_ _ _ _H>
<V_._>
____________
Display backlight always on
Turns off display backlight after 10 sec of
inactivity
Turns off display backlight after 20 sec of
inactivity
Turns off display backlight after 30 sec of
inactivity
Shows total product hours
Shows installed software version
Shows product UID
Ovation E-910FC User Manual Rev. 5
Operation
Configuration
(Standalone)
Use standalone configuration to operate the product without a DMX controller.
Auto Programs Auto programs allow for dynamic RGBAL color mixing without a DMX controller.
1. Go to the Auto Show main level.
2. Select the desired auto (Auto 1–5)
3. Select the desired auto program speed (1–100)
You cannot edit any of the auto programs (Auto 1–5).
Master/Slave The Master/Slave mode allows a group of Ovation E-910FCs (the slaves) to simultaneously
duplicate the output of another Ovation E-910FC (the master) without a DMX controller.
1. Set each of the slaves:
a. Go to the Master/Slave main level.
b. Select Slave.
2. Set the master:
a. Go to the Master/Slave main level.
b. Select Master.
·
Virtual Color
Wheel
Color
Temperature
Manual Color
Mixer
Focus Mode
The master is the one that runs a program whether in Auto, Virtual Color Wheel,
Color Temperature, or Manual Color Mixer modes.
· Do not connect a DMX controller to the products configured for Master/Slave
operation. The DMX controller may interfere with signals from the master.
· The master should be the first product in the daisy chain.
The Ovation E-910FC offers over thirty pre-mixed colors based on Rosco gel colors. To select a
Rosco gel color, do the following.
1. Go to the Virtual Color Wheel main level.
2. Select Virtual Color Wheel.
3. Select the desired Rosco color (R4590, R11, R312, R03, R18, R20, R21, R26, R27, R33,
R337, R38, R41, R42, R44, R349, R54, R64, R364, R65, R80, R81, R82, R382, R83,
R383, R90, R91, R92, R93, or R393).
4. Press <ENTER> twice.
5. Use <UP> or <DOWN> to select the Dimmer value, from 000–255.
6. Press <ENTER>.
See the Virtual Color Wheel Chart section for details on specific values.
The Color Temperature mode offer preset white color temperatures that emulate a tungsten
lamp at the specified color temperature.
1. Go to the Virtual Color Wheel main level.
2. Select Color Temperature.
3. Select the desired color temperature (2800K, 3200K, 3500K, 4000K, 4500K, 5000K,
5600K, 6000K, or 6500K).
4. Press <ENTER> twice.
5. Use <UP> or <DOWN> to select the Dimmer value, from 000–255.
6. Press <ENTER>.
See the Virtual Color Wheel Chart section for details on specific values.
The Manual Color Mixer mode allows for permanent RGBAL color mixing without a DMX
controller.
1. Go to the Virtual Color Wheel main level.
2. Select Manual Color Mixer.
3. Select the desired color (Red, Green, Blue, Amber, or Lime).
4. Select the color value (000–255).
5. Repeat for the other colors.
Focus mode allows for focusing of the Ovation E-910FC without changing any menu settings.
1. Press and hold <ENTER> for 3 seconds. The intensity will increase to 100%.
2. Press <MENU> to exit to previous settings.
Ovation E-910FC User Manual Rev. 5
-13-
Operation
Dimmer Profiles This setting determines how fast the output of the Ovation E-910FC changes when you modify
the values of the red, green, blue, amber, lime, and dimmer faders. This setting provides four
different options to simulate the dimming curve of an incandescent lighting product.
1. Go to the Dimmer Mode main level.
2. Select a dimmer curve (Off, Dimmer 1, Dimmer 2, or Dimmer 3).
Off:
The output is proportional (linear) to the dimmer and RGBAL channel values.
Dimmer 1–3: The output follows the dimmer and RGBAL channel values based on the
corresponding dimmer curve, Dimmer 1 being the fastest and Dimmer 3 the
slowest.
For optimum control of the 16-bit dimming channels in the 10Ch, 13Ch, and 15Ch
personalities, be sure that the dimming curves in Dimmer Mode are set to Off.
White Calibration This setting selects the white color shown by the Ovation E-910FC when the the DMX
LED Frequency
Fan Mode
Back Light
Run Time
Software
Information
RDM
-14-
controller’s red, green, and blue faders are set to 255.
1. Go to the White Balance main level.
2. Go to Manual to set the color values or Off to set the faders to linear.
3. Select a color (Red, Green, or Blue).
4. Select a color value (125–255).
5. Repeat for the other colors.
This option changes the Pulse Width Modulation (PWM) frequency of the LEDs on the
Ovation E-910FC.
6. Go to the LED Frequency main level.
7. Choose an output frequency. (600Hz, 1200Hz, 2000Hz, 4000Hz, or 25KHz)
This option toggles the fan speed from being always on and auto control based on the products
temperature.
1. Go to the Fan Mode main level.
2. Select a fan mode (Auto, or On).
This setting allows you to set the amount of time the backlight on the Ovation E-910FC’s display
stays on after the last button is pressed on the control panel.
1. Go to the BackLite main level.
2. Select On (remains on), 10S (10 seconds), 20S (20 seconds), or 30S (seconds).
This option show how many total hours the product has been on.
1. Go to the Information main level.
2. Select Fixture Hours and the amount of hours will show on the screen.
This option shows what version of software the Ovation E-910FC is running.
1. Go to the Information main level.
2. Select Version and the version number will show on the screen.
This option shows the product’s UID #. The UID # is used when using the RDM functionality of
this product.
1. Go to the Information main level.
2. Select UID: and the number will show on the screen.
Ovation E-910FC User Manual Rev. 5
Operation
Configuration
(DMX)
Use DMX configurations to operate the product with a DMX controller.
DMX This setting allows you to choose a particular DMX personality.
Personalities 1. Go to the DMX Channel main level.
2. Select the desired personality (3Ch, 5Ch, 7Ch, 10Ch, 12Ch, 13Ch, or 15Ch).
·
DMX Control
See the DMX Values section for the highest starting address you can select for each
personality.
· Make sure that the starting addresses on the various products do not overlap due to
the new personality setting.
In this mode, each product will respond to a unique starting address from the DMX controller. All
products with the same starting address will respond in unison.
1. Select a DMX personality as shown in DMX Personalities.
2. Set the running mode:
a. Go to the Master/Slave main level.
b. Select the Master programming level.
3. Set the starting address:
a. Go to DMX Address main level.
b. Select the starting address (001–512).
The highest recommended starting address for each DMX mode is as follows:
DMX
DMX
DMX
DMX
DMX
DMX
Personality
Address
Personality
Address
Personality
Address
3Ch
5Ch
7Ch
510
508
506
10Ch
12Ch
13Ch
503
501
500
15Ch
498
Ovation E-910FC User Manual Rev. 5
-15-
Operation
DMX Values
15Ch Channel Function
-16-
Value
Percent/Setting
1
Dimmer
000ó255 0–100%
2
3
4
5
6
7
8
Dimmer Fine
Red
Red Fine
Green
Green Fine
Blue
Blue Fine
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
0–100%
0–100%
0–100%
0–100%
0–100%
0–100%
0–100%
9
10
11
12
Amber
Amber Fine
Lime
Lime Fine
13
Strobe
14
Virtual Color Wheel
000ó255
000ó255
000ó255
000ó255
000ó010
011ó255
000ó005
006ó013
014ó021
022ó028
029ó035
036ó043
044ó051
052ó059
060ó067
068ó075
076ó083
084ó091
092ó099
100ó107
108ó115
116ó121
122ó130
131ó138
139ó146
147ó154
155ó162
163ó170
171ó178
179ó186
187ó194
195ó202
203ó210
211ó218
219ó226
227ó234
235ó242
243ó250
251ó255
0–100%
0–100%
0–100%
0–100%
No function
Strobe, slow to fast
No function
R4590 - CalColor 90 Yellow
R11 - Light Straw
R312 - Canary
R03 - Dark Bastard Amber
R18 - Flame
R20 - Medium Amber
R21 - Golden Amber
R26 - Light Red
R27 - Medium Red
R33 - No Color Pink
R337 - True Pink
R38 - Light Rose
R41 - Salmon
R42 - Deep Salmon
R44 - Middle Rose
R349 - Fisher Fuchsia
R54 - Special Lavender
R64 - Light Steel Blue
R364 - Blue Bell
R65 - Daylight Blue
R80 - Primary Blue
R81 - Urban Blue
R82 - Surprise Blue
R382 - Congo Blue
R83 - Medium Blue
R383 - Sapphire Blue
R90 - Dark Yellow Green
R91 - Primary Green
R92 - Turquoise
R93 - Blue Green
R393 - Emerald Green
No function
Ovation E-910FC User Manual Rev. 5
Operation
15Ch Channel Function
(Cont.)
15
Color Temperature
13Ch Channel Function
Value
000ó005
006ó025
026ó050
051ó075
076ó100
101ó125
126ó150
151ó175
176ó200
201ó225
226ó255
Value
Percent/Setting
No function
2800K
3200K
3500K
4000K
4500K
5000K
5600K
6000K
6500K
No function
Percent/Setting
1
2
3
4
Dimmer
Dimmer Fine
Red
Red Fine
000ó255
000ó255
000ó255
000ó255
0–100%
0–100%
0–100%
0–100%
5
6
7
8
9
10
11
Green
Green Fine
Blue
Blue Fine
Amber
Amber Fine
Lime
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
0–100%
0–100%
0–100%
0–100%
0–100%
0–100%
0–100%
12
Lime Fine
13
Strobe
000ó255 0–100%
000ó010 No function
011ó255 Strobe, slow to fast
12Ch Channel Function
Value
Percent/Setting
1
2
3
4
5
6
Dimmer
Red
Green
Blue
Amber
Lime
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
7
Strobe
000ó010 No function
011ó255 Strobe, slow to fast
Ovation E-910FC User Manual Rev. 5
0–100%
0–100%
0–100%
0-100%
0–100%
0-100%
-17-
Operation
12Ch Channel Function
(Cont.)
-18-
8
Virtual Color Wheel
9
Color Temperature
Value
000ó005
006ó013
014ó021
022ó028
029ó035
036ó043
044ó051
052ó059
060ó067
068ó075
076ó083
084ó091
092ó099
100ó107
108ó115
116ó121
122ó130
131ó138
139ó146
147ó154
155ó162
163ó170
171ó178
179ó186
187ó194
195ó202
203ó210
211ó218
219ó226
227ó234
235ó242
243ó250
251ó255
000ó005
006ó025
026ó050
051ó075
076ó100
101ó125
126ó150
151ó175
176ó200
201ó225
226ó255
Percent/Setting
No function
R4590 - CalColor 90 Yellow
R11 - Light Straw
R312 - Canary
R03 - Dark Bastard Amber
R18 - Flame
R20 - Medium Amber
R21 - Golden Amber
R26 - Light Red
R27 - Medium Red
R33 - No Color Pink
R337 - True Pink
R38 - Light Rose
R41 - Salmon
R42 - Deep Salmon
R44 - Middle Rose
R349 - Fisher Fuchsia
R54 - Special Lavender
R64 - Light Steel Blue
R364 - Blue Bell
R65 - Daylight Blue
R80 - Primary Blue
R81 - Urban Blue
R82 - Surprise Blue
R382 - Congo Blue
R83 - Medium Blue
R383 - Sapphire Blue
R90 - Dark Yellow Green
R91 - Primary Green
R92 - Turquoise
R93 - Blue Green
R393 - Emerald Green
No function
No function
2800K
3200K
3500K
4000K
4500K
5000K
5600K
6000K
6500K
No function
Ovation E-910FC User Manual Rev. 5
Operation
12Ch Channel Function
(Cont.)
10
Auto Programs
11
Auto Speed
12
Dimmer Speed
10Ch Channel Function
Value
000ó010
011ó060
061ó110
111ó160
161ó210
211ó255
000ó255
000ó051
052ó101
102ó152
153ó203
204ó255
Value
Percent/Setting
No function
Auto 1
Auto 2
Auto 3
Auto 4
Auto 5
Slow to fast
Preset dimmer speed from display menu
Dimmer speed mode off
Dimmer speed mode 1 (fastest)
Dimmer speed mode 2
Dimmer speed mode 3 (slowest)
Percent/Setting
1
Dimmer
000ó255 0–100%
2
3
4
5
6
7
Dimmer Fine
Red
Green
Blue
Amber
Lime
8
Strobe
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
000ó010
011ó255
Ovation E-910FC User Manual Rev. 5
0–100%
0–100%
0–100%
0-100%
0–100%
0-100%
No function
Strobe, slow to fast
-19-
Operation
10Ch Channel Function
(Cont.)
-20-
9
Virtual Color Wheel
10
Color Temperature
Value
000ó005
006ó013
014ó021
022ó028
029ó035
036ó043
044ó051
052ó059
060ó067
068ó075
076ó083
084ó091
092ó099
100ó107
108ó115
116ó121
122ó130
131ó138
139ó146
147ó154
155ó162
163ó170
171ó178
179ó186
187ó194
195ó202
203ó210
211ó218
219ó226
227ó234
235ó242
243ó250
251ó255
000ó005
006ó025
026ó050
051ó075
076ó100
101ó125
126ó150
151ó175
176ó200
201ó225
226ó255
Percent/Setting
No function
R4590 - CalColor 90 Yellow
R11 - Light Straw
R312 - Canary
R03 - Dark Bastard Amber
R18 - Flame
R20 - Medium Amber
R21 - Golden Amber
R26 - Light Red
R27 - Medium Red
R33 - No Color Pink
R337 - True Pink
R38 - Light Rose
R41 - Salmon
R42 - Deep Salmon
R44 - Middle Rose
R349 - Fisher Fuchsia
R54 - Special Lavender
R64 - Light Steel Blue
R364 - Blue Bell
R65 - Daylight Blue
R80 - Primary Blue
R81 - Urban Blue
R82 - Surprise Blue
R382 - Congo Blue
R83 - Medium Blue
R383 - Sapphire Blue
R90 - Dark Yellow Green
R91 - Primary Green
R92 - Turquoise
R93 - Blue Green
R393 - Emerald Green
No function
No function
2800K
3200K
3500K
4000K
4500K
5000K
5600K
6000K
6500K
No function
Ovation E-910FC User Manual Rev. 5
Operation
7Ch Channel Function
Value
Percent/Setting
1
2
3
4
5
6
Dimmer
Red
Green
Blue
Amber
Lime
000ó255
000ó255
000ó255
000ó255
000ó255
000ó255
7
Strobe
000ó010 No function
011ó255 Strobe, slow to fast
5Ch Channel Function
Value
0–100%
0–100%
0–100%
0–100%
0–100%
0–100%
Percent/Setting
1
Red
000ó255 0–100%
2
3
4
5
Green
Blue
Amber
Lime
000ó255
000ó255
000ó255
000ó255
Ovation E-910FC User Manual Rev. 5
0–100%
0–100%
0–100%
0-100%
-21-
Operation
3Ch Channel Function
-22-
1
Dimmer
2
Virtual Color Wheel
3
Color Temperature
Value
000ó255
000ó005
006ó013
014ó021
022ó028
029ó035
036ó043
044ó051
052ó059
060ó067
068ó075
076ó083
084ó091
092ó099
100ó107
108ó115
116ó121
122ó130
131ó138
139ó146
147ó154
155ó162
163ó170
171ó178
179ó186
187ó194
195ó202
203ó210
211ó218
219ó226
227ó234
235ó242
243ó250
251ó255
000ó005
006ó025
026ó050
051ó075
076ó100
101ó125
126ó150
151ó175
176ó200
201ó225
226ó255
Percent/Setting
0-100%
No function
R4590 - CalColor 90 Yellow
R11 - Light Straw
R312 - Canary
R03 - Dark Bastard Amber
R18 - Flame
R20 - Medium Amber
R21 - Golden Amber
R26 - Light Red
R27 - Medium Red
R33 - No Color Pink
R337 - True Pink
R38 - Light Rose
R41 - Salmon
R42 - Deep Salmon
R44 - Middle Rose
R349 - Fisher Fuchsia
R54 - Special Lavender
R64 - Light Steel Blue
R364 - Blue Bell
R65 - Daylight Blue
R80 - Primary Blue
R81 - Urban Blue
R82 - Surprise Blue
R382 - Congo Blue
R83 - Medium Blue
R383 - Sapphire Blue
R90 - Dark Yellow Green
R91 - Primary Green
R92 - Turquoise
R93 - Blue Green
R393 - Emerald Green
No function
No function
2800K
3200K
3500K
4000K
4500K
5000K
5600K
6000K
6500K
No function
Ovation E-910FC User Manual Rev. 5
Operation
OVATION E-910FC includes a new feature called the Virtual Color Wheel (VCW).
Virtual Color Wheel The
This feature is available as a stand-alone control mode for manual use and as a control
channel in each of the product’s DMX personalities. Over thirty pre-mixed colors based
on popular gel colors from Rosco are available to call up for easier programming. When
manually selecting the colors on the Virtual Color Wheel, the referenced gel number
appears on the LED display for convenient selection and ease-of-use.
These formulas were developed to match a 750 W Tungsten Ellipsoidal Spot
fixture. When developing the above formulas, the master dimmer on the Ovation
E-910FC was adjusted to match the gelled output of the Tungsten fixture. Please
note that due to the efficacy of the light source, Virtual Color Wheel output may
look different from the gelled equivalent on a tungsten source at full intensity.
The master dimmer values may need to be adjusted to as low as 25% to match
the Tungsten fixture in the most saturate colors.
Color Chart
DMX
Channel
Value
000ó005
006ó013
014ó021
022ó028
029ó035
036ó043
044ó051
052ó059
060ó067
068ó075
076ó083
084ó091
092ó099
100ó107
108ó115
116ó121
122ó130
131ó138
139ó146
147ó154
155ó162
163ó170
171ó178
179ó186
187ó194
195ó202
203ó210
211ó218
219ó226
227ó234
235ó242
243ó250
251ó255
Display Readout
Red
Value
Green
Value
Blue
Value
Amber
Value
Lime
Value
R4590-Cal90 Yellow
R11-Light Straw
R312-Canary
R03-Dark BAmber
R18-Flame
R20-Medium Amber
R21-Golden Amber
R26-Light Red
R27-Medium Red
R33-NoColor Pink
R337-True Pink
R38-Light Rose
R41-Salmon
R42-Deep Salmon
R44-Middle Rose
R349-Fisher Fuchsia
R54-Special Lavender
R64-Light Steel Blue
R364-Blue Bell
R65-Daylight Blue
R80-Primary Blue
R81-Urban Blue
R82-Surprise Blue
R382-Congo Blue
R83-Medium Blue
R383-Sapphire Blue
R90-Dk Yellow Green
R91-Primary Green
R92-Turquoise
R93-Blue Green
R393-Emerald Green
000
233
224
180
245
230
255
255
255
255
238
255
250
255
255
255
255
127
000
158
000
043
000
000
065
000
040
027
049
060
020
000
000
000
163
158
060
107
130
000
000
037
004
135
131
165
000
000
050
035
122
255
255
255
255
255
210
000
203
199
255
255
230
240
255
000
000
020
047
000
081
062
025
024
027
017
129
120
123
041
045
115
117
142
197
189
180
210
218
206
210
230
240
028
055
109
126
079
000
000
123
255
245
255
255
255
255
030
000
255
255
255
195
120
255
000
251
100
000
000
043
000
000
040
000
000
016
120
000
036
030
000
000
255
231
255
213
155
194
150
038
000
255
195
210
055
030
115
000
255
255
255
243
036
181
118
055
040
045
104
090
245
255
053
000
The colors above are simulated renditions of the color output produced as
compared to other similar incandescent products. Chauvet makes no guarantee
of the color output accuracy.
Ovation E-910FC User Manual Rev. 5
-23-
Operation
Preset Color
Temperature Chart
DMX
Channel
Value
000ó005
006ó025
026ó050
051ó075
076ó100
101ó125
126ó150
151ó175
176ó200
201ó225
226ó255
Display Readout
Red
Value
Green
Value
Blue
Value
Amber
Value
Lime
Value
2800K
3200K
3500K
4000K
4500K
5000K
5600K
6000K
6500K
000
255
253
234
204
181
160
138
147
142
000
000
199
247
255
255
248
255
255
255
251
000
000
107
129
141
156
166
180
191
193
197
000
000
253
255
253
243
224
241
241
203
187
000
000
255
255
255
255
255
255
255
255
255
000
Note: The color temperatures above are simulated renditions of the color output
produced as compared to a tungsten lamp at the specified color temperature.
Chauvet makes no guarantee of the color output accuracy.
-24-
Ovation E-910FC User Manual Rev. 5
Technical Information
5. Technical Information
Product
Maintenance
To maintain optimum performance and minimize wear, clean this product frequently. Usage and
environment are contributing factors in determining the cleaning frequency.
Clean this product at least twice a month. Dust build-up reduces light output performance and
can cause overheating. This can lead to reduced light source life and increased mechanical
wear.
To clean your product:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on the
external vents.
4. Clean all external surfaces with a mild solution of non-ammonia glass cleaner or isopropyl
alcohol.
5. Apply the solution directly to a soft, lint-free cotton cloth or a lens cleaning tissue.
6. Wipe any dirt or grime to the outside edges of the lens surface.
7. Gently polish the lens surfaces until they are free of haze and lint.
Always dry the external surfaces thoroughly and carefully after cleaning them.
Do not spin the cooling fans while blowing compressed air into them.
Framing Shutter
(x 4)
Barrel
Rotation
Knobs
Beam Focus
Knobs
Lens Tube
(sold separately)
Light
Engine
Barrel
Assembly
Cleaning the Light The lens inside the light engine may need periodic cleaning. To gain access to this lens,
Engine Lens do the following.
1. Separate the light engine from the barrel assembly by unscrewing the barrel rotation
knobs.
2. Clean the lens as described in Product Maintenance.
·
·
Take great care not to damage or scratch the lens assembly, which will now be
exposed inside the light engine housing.
Always close the framing shutters when transporting or storing the product.
To remove the lens tube (sold separately), unscrew the beam focus knobs. Follow
any maintenance and cleaning instructions supplied with the lens tube.
Ovation E-910FC User Manual Rev. 5
-25-
Technical Specifications
6. Technical Specifications
Dimensions and
Weight
Power
Light Source
Photometrics
Length
Ordering
-26-
Weight
Power Supply Type
Range
Voltage Selection
Switching (internal)
100–240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 VAC, 60 Hz
230 VAC, 50 Hz
Consumption
Current
Power linking current
(products)
Fuse/Breaker
240 W
2.006 A
234 W
1.074 A
13.6 A (6 products)
13.6 A (12 products)
T 3.15 A, 250 V
T 3.15 A, 250 V
Power I/O
U.S./Canada
Worldwide
Power input connector
Power output connector
Power cord plug
Neutrik powerCON A
Neutrik powerCON B
Edison (U.S.)
Neutrik powerCON A
Neutrik powerCON B
Local plug
Type
Power
Lifespan
LED
3W
50,000 hours
Color
Quantity
Current
Red
Green
Blue
Amber
Lime Green
18
18
19
18
18
1.4 A
1.4 A
1.4 A
1.4 A
1.4 A
Parameter
Lumens
Beam angle
Field angle
DMX
Height
19.49 in (495 mm)
11.22 in (285 mm)
19.17 in (487 mm)
15.40 lb (7.1 kg)
Note: Dimensions in inches rounded to the nearest decimal digit.
Illuminance @ 5 m
Thermal
Width
19°
Lens
26°
Lens
36°
Lens
3,017
lx
3,236
19°
19°
1,894
lx
4,316
24°
26°
1,137
lx
3,918
28°
34°
50°
Lens
513 lx
3,813
41°
51°
15°–30°
Lens
3,784
lx
N/A
13°
15°
1,223
lx
N/A
24°
29°
25°–50°
Lens
1,657
lx
N/A
23°
26°
Max. External Temperature
Cooling System
113 °F (45 °C)
Fan-Assisted
Convection
I/O Connectors
Connector Type
Channel Range
3- and 5-pin XLR
Sockets
3, 5, 7, 10, 12, 13 or 15
Product Name
Item Code
UPC Number
Ovation E-910FC
03121116
781462214647
647 lx
N/A
36°
50°
Ovation E-910FC User Manual Rev. 5
Technical Specifications
Returns
Send the product prepaid, in the original box, and with the original packing and accessories.
Chauvet will not issue call tags.
Call Chauvet and request a Return Merchandise Authorization (RMA) number before shipping
the product. Be prepared to provide the model number, serial number, and a brief description of
the cause(s) for the return.
Clearly label the package with an RMA number. Chauvet will refuse any product returned
without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly affixed
label.
Once you have received the RMA number, include the following information on a piece of paper
inside the box:
· Your name
· Your address
· Your phone number
· The RMA number
· A brief description of the problem(s)
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. FedEx packing or double-boxing is
recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
Ovation E-910FC User Manual Rev. 5
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User Manual
Contact
Us
USA WORLD HEADQUARTERS
General Information – Chauvet
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice:
(954) 577-4455
Fax:
(954) 929-5560
Toll free: (800) 762-1084
Technical Support
Voice: (954) 577-4455 (Press 4)
Fax:
(954) 756-8015
Email: tech@chauvetlighting.com
World Wide Web www.chauvetlighting.com
EUROPE
General Information - Chauvet Europe BVBA
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice:
+32 9 388 93 97
Technical Support
Email: Eutech@chauvetlighting.eu
General Information - Chauvet Europe Ltd.
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice:
+44 (0)1773 511115
Fax:
+44 (0)1773 511110
Technical Support
Email: uktech@chauvetlighting.com
World Wide Web www.chauvetlighting.eu
World Wide Web
www.chauvetlighting.co.uk
MEXICO
General Information - Chauvet Mexico
Address: Av. de las Partidas 34 - 3B,
Zona Industrial Lerma
Lerma, Edo. de México, CP 52000
Voice:
+52 (728) 285-5000
Technical Support
Email: servicio@chauvet.com.mx
World Wide Web www.chauvet.com.mx
Visit the applicable website above to verify our contact information and instructions to
request support. Outside the U.S., United Kingdom, Ireland, Mexico or Benelux, contact the
dealer of record.
Ovation E-910FC User Manual Rev. 5
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