Voicemail Button Menu and Voice Commands

Cisco Unity Connection Phone Menus and Voice
Commands
• About the Phone Menu and Voice Command Tables, page 1
• Phone Menus for the Standard Conversation, page 1
• Phone Menus for the Classic Conversation, page 6
• Phone Menus for Optional Conversation 1, page 10
• Phone Menus for Alternate Keypad Mapping N, page 14
• Phone Menus for Alternate Keypad Mapping X, page 17
• Phone Menus for Alternate Keypad Mapping S, page 19
• Voice Commands, page 22
About the Phone Menu and Voice Command Tables
The tables below show the most frequently used menus, shortcuts, and voice commands for managing your
messages and preferences by phone for the different versions of the Cisco Unity Connection conversation.
Ask your Connection administrator which conversation version you are set up to use.
Phone Menus for the Standard Conversation
• Main Menu and Shortcuts (Standard Conversation), page 2
• Send a Message Menu and Shortcuts (Standard Conversation), page 3
• During Message Menu and Shortcuts (Standard Conversation), page 3
• After Message Menu and Shortcuts (Standard Conversation), page 5
• Recording Menu (Standard Conversation), page 6
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
1
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
Main Menu and Shortcuts (Standard Conversation)
Revised November 16, 2010
While listening to the Main menu, press:
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved messages
31
Review deleted messages
32
(Not available on some systems)
Change setup options
4
Change greetings
41
Turn alternate greeting on or off
412
Edit other greetings
413
Change message notification
421
Change fax delivery
422
(Not available on some systems)
Select full or brief menus
423
Change PIN
431
Change recorded name
432
Change call transfer
44
Find messages from a Connection user
51
(Not available on some systems)
Find messages from all outside callers
52
(Not available on some systems)
Find messages from an outside caller
53
(Not available on some systems)
Hear meetings
6
(Not available on some systems)
Hear external messages
7
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
2
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
Action
Key(s)
(Not available on some systems)
Switch between using the phone keypad and using voice commands (Connection
8.5 and later)
9
(Not available on some systems)
Send a Message Menu and Shortcuts (Standard Conversation)
After recording and addressing a message, press:
Action
Key(s)
Send message
#
Add name
91
Mark message urgent
1
Request return receipt
2
Mark message private
3
Set future delivery
4
Review recording
5
Rerecord
6
Add to the message
7
Mark message secure
93
During Message Menu and Shortcuts (Standard Conversation)
While listening to a message, press:
Action
Key(s)
Restart message
1
Play message by number
12
Play previous message
14
Play next message
16
Save
2
Delete
3
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
3
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
Action
Key(s)
Reply
4
Reply to all
42
Return call to sender
44
Forward message
5
Slow playback
64
Fast playback
66
Change volume
65
(Not available on some systems)
Reset volume to default level
63
(Not available on some systems)
Rewind message
7
Pause or resume
8
Fast-forward
9
Fast-forward to end
#
Play first message
17
Play last message
19
Toggle urgent status on/off
18
Skip message, save or restore as saved
#2
(Not available on some systems)
Skip message, save or restore as new
6
(Not available on some systems)
Skip message, save as is
##
Send fax to fax machine for printing
68
(Not available on some systems)
Play message properties
15
Cancel or back up
*
Help
0
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
4
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
After Message Menu and Shortcuts (Standard Conversation)
After listening to a message, press:
Action
Key(s)
Replay message
1
Play message by number
12
Play previous message
14
Play next message
16
Play first message
1 7
Play last message
19
Toggle urgent status on/off
18
Save or restore as saved
2
(Not available on some systems)
Delete
3
Reply
4
Reply to all
42
Call the sender
44
(Not available on some systems)
Forward message
5
Save or restore as new
6
(Not available on some systems)
Rewind
7
Send fax to fax machine for printing
68
(Not available on some systems)
Play message properties
15
Save as is
#
Cancel or back up
*
Help
0
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
5
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
Recording Menu (Standard Conversation)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
Phone Menus for the Classic Conversation
• Main Menu and Shortcuts (Classic Conversation), page 6
• Send a Message Menu and Shortcuts (Classic Conversation), page 7
• During Message Menu and Shortcuts (Classic Conversation), page 8
• After Message Menu and Shortcuts (Classic Conversation), page 9
• Recording Menu (Classic Conversation), page 10
Main Menu and Shortcuts (Classic Conversation)
Revised November 16, 2010
While listening to the Main menu, press:
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved messages
31
Review deleted messages
32
(Not available on some systems)
Change setup options
4
Change greetings
41
Turn alternate greeting on or off
412
Edit other greetings
413
Change message notification
421
Change fax delivery
422
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
6
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
Action
Key(s)
Select full or brief menus
423
Change PIN
431
Change recorded name
432
Change call transfer
44
Find messages from a Connection user
51
(Not available on some systems)
Find messages from all outside callers
52
(Not available on some systems)
Find messages from an outside caller
53
(Not available on some systems)
Hear meetings
6
(Not available on some systems)
Hear external messages
7
(Not available on some systems)
Switch between using the phone keypad and using voice commands (Connection
8.5 and later)
9
(Not available on some systems)
Send a Message Menu and Shortcuts (Classic Conversation)
After recording and addressing a message, press:
Action
Key(s)
Send message
#
Add name
91
Mark message urgent
1
Request return receipt
2
Mark message private
3
Set future delivery
4
Review recording
5
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
7
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
Action
Key(s)
Rerecord
6
Add to the message
7
Mark message secure
93
During Message Menu and Shortcuts (Classic Conversation)
While listening to a message, press:
Action
Key(s)
Restart message
1
Play message by number
12
Play previous message
14
Play next message
16
Save
2
Delete
3
Slow playback
4
Change volume
5
(Not available on some systems)
Fast playback
6
Rewind message
7
Pause or resume
8
Fast-forward
9
Fast-forward to end
#
Restore as saved
#2
(Not available on some systems)
Reply
#4
Reply to all
#42
Forward message
#5
Save or restore as new
#6
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
8
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
Action
Key(s)
(Not available on some systems)
Send fax to fax machine for printing
#8
(Not available on some systems)
Play message properties
#9
Skip message, save as is
##
Cancel or back up
*
Help
0
After Message Menu and Shortcuts (Classic Conversation)
After listening to a message, press:
Action
Key(s)
Replay message
1
Play message by number
12
Play previous message
14
Play next message
16
Save or restore as saved
2
(Not available on some systems)
Delete
3
Reply
4
Reply to all
42
Call the sender
44
(Not available on some systems)
Forward message
5
Save or restore as new
6
(Not available on some systems)
Rewind
7
Send fax to fax machine for printing
8
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
9
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Optional Conversation 1
Action
Key(s)
(Not available on some systems)
Play message properties
9
Save as is
#
Cancel or back up
*
Help
0
Recording Menu (Classic Conversation)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
Phone Menus for Optional Conversation 1
• Main Menu and Shortcuts (Optional Conversation 1), page 10
• Send a Message Menu and Shortcuts (Optional Conversation 1), page 11
• During Message Menu and Shortcuts (Optional Conversation 1), page 12
• After Message Menu and Shortcuts (Optional Conversation 1), page 13
• Recording Menu (Optional Conversation 1), page 14
Main Menu and Shortcuts (Optional Conversation 1)
Revised November 16, 2010
While listening to the Main menu, press:
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved messages
31
Review deleted messages
32
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
10
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Optional Conversation 1
Action
Key(s)
Change setup options
4
Change greetings
41
Turn alternate greeting on or off
412
Change message notification
421
Change fax delivery
422
(Not available on some systems)
Select full or brief menus
423
Change PIN
431
Change recorded name
432
Change call transfer
44
Find messages from a Connection user
51
(Not available on some systems)
Find messages from all outside callers
52
(Not available on some systems)
Find messages from an outside caller
53
(Not available on some systems)
Hear meetings
6
(Not available on some systems)
Hear external messages
7
(Not available on some systems)
Switch between using the phone keypad and using voice commands (Connection
8.5 and later)
9
(Not available on some systems)
Send a Message Menu and Shortcuts (Optional Conversation 1)
After addressing and recording a message, press:
Action
Key(s)
Send message
#
Add name
91
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
11
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Optional Conversation 1
Action
Key(s)
Mark message urgent and send
1#
Request return receipt and send
2#
Mark message private and send
3#
Set future delivery
4
Review recording
5
Rerecord
6
Add to the message
7
Mark message secure
93
During Message Menu and Shortcuts (Optional Conversation 1)
While listening to a message, press:
Action
Key(s)
Rewind
1
Play a message by number
12
Play previous message
14
Play next message
16
Pause or resume
2
Fast-forward
3
Fast-forward to end
33
Send fax to fax machine for printing
332
(Not available on some systems)
Forward message
336
Delete message
337
Reply
338
Reply to all
3382
Save or restore as saved
339
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
12
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Optional Conversation 1
Action
Key(s)
Slow playback
4
Slower playback
44
Play message properties
5
Fast playback
6
Faster playback
66
Decrease volume
7
(Not available on some systems)
Reset volume
8
(Not available on some systems)
Increase volume
9
(Not available on some systems)
Skip message, save as is
#
Skip message, save as new (new and saved messages)
##
Cancel or back up
*
Help
0
After Message Menu and Shortcuts (Optional Conversation 1)
After listening to a message, press:
Action
Key(s)
Skip back
1
Play a message by number
12
Play previous message
14
Play next message
16
Send fax to fax machine for printing
2
(Not available on some systems)
Replay message
4
Play message properties
5
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
13
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping N
Action
Key(s)
Forward message
6
Delete
7
Reply
8
Reply to all
82
Call the sender
88
(Not available on some systems)
Save or restore as saved
9
(Not available on some systems)
Save as is
#
Save or restore as new
##
(Not available on some systems)
Cancel or back up
*
Help
0
Recording Menu (Optional Conversation 1)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
Phone Menus for Alternate Keypad Mapping N
• Main Menu and Shortcuts (Alternate Keypad Mapping N), page 14
• During Message Menu and Shortcuts (Alternate Keypad Mapping N), page 15
• After Message Menu and Shortcuts (Alternate Keypad Mapping N), page 16
• Recording Menu (Alternate Keypad Mapping N), page 16
Main Menu and Shortcuts (Alternate Keypad Mapping N)
Revised November 16, 2010
While listening to the Main menu, press:
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
14
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping N
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved and deleted messages
3
(Not available on some systems)
Change setup options
4
Find messages from a Connection user
51
(Not available on some systems)
Find messages from all outside callers
52
(Not available on some systems)
Find messages from an outside callers
53
(Not available on some systems)
Hear meetings
6
(Not available on some systems)
Switch between using the phone keypad and using voice commands (Connection 8.5
and later)
9
(Not available on some systems)
Exit
*
Repeat menu
#
Main menu Help
0
During Message Menu and Shortcuts (Alternate Keypad Mapping N)
While listening to a message, press:
Action
Key(s)
Rewind message
1
Fast-forward
3
Skip message, save as is
6
Reply
71
Call the sender
9
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
15
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping N
Action
Key(s)
Cancel or back up
#
Operator
0
After Message Menu and Shortcuts (Alternate Keypad Mapping N)
After listening to a message, press:
Action
Key(s)
Rewind
4
Save as is
6
Call the sender
9
(Not available on some systems)
Play message properties
70
Reply
71
Replay message
72
Forward message
73
Reply to all
74
Delete
76
Save or restore as saved
77
(Not available on some systems)
Save or restore as new
78
(Not available on some systems)
Cancel or back up
*
Operator
0
Recording Menu (Alternate Keypad Mapping N)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
16
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping X
Phone Menus for Alternate Keypad Mapping X
• Main Menu and Shortcuts (Alternate Keypad Mapping X), page 17
• During Message Menu and Shortcuts (Alternate Keypad Mapping X), page 17
• After Message Menu and Shortcuts (Alternate Keypad Mapping X), page 18
• Recording Menu (Alternate Keypad Mapping X), page 19
Main Menu and Shortcuts (Alternate Keypad Mapping X)
Revised November 16, 2010
While listening to the Main menu, press:
Action
Key(s)
Send a message
1
Hear new messages
2
Review saved and deleted messages
3
(Not available on some systems)
Change setup option
5
Find messages from a Connection user
81
(Not available on some systems)
Find messages from all outside callers
82
(Not available on some systems)
Find messages from an outside caller
83
(Not available on some systems)
Switch between using the phone keypad and using voice commands (Connection 8.5
and later)
9
(Not available on some systems)
Exit
*
Repeat menu
#
Main menu Help
0
During Message Menu and Shortcuts (Alternate Keypad Mapping X)
While listening to a message, press:
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
17
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping X
Action
Key(s)
Skip to message body
2
Pause or resume
3
Increase volume
4
(Not available on some systems)
Rewind message
5
Fast-forward
6
Decrease volume
7
(Not available on some systems)
Slow playback
8
Fast playback
9
Fast-forward to end of message
#
After Message Menu and Shortcuts (Alternate Keypad Mapping X)
After listening to a message, press:
Action
Key(s)
Save or restore as saved
1
(Not available on some systems)
Play message by number
12
Play previous message
14
Play next message
16
Forward message
2
Replay message
23
Delete
3
Save or restore as new
4
(Not available on some systems)
Rewind
5
Save as is
6
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
18
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping S
Action
Key(s)
Reply
7
Cancel or back up
#
Recording Menu (Alternate Keypad Mapping X)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
Phone Menus for Alternate Keypad Mapping S
• Main Menu and Shortcuts (Alternate Keypad Mapping S), page 19
• During Message Menu and Shortcuts (Alternate Keypad Mapping S), page 20
• After Message Menu and Shortcuts (Alternate Keypad Mapping S), page 21
• Recording Menu (Alternate Keypad Mapping S), page 21
Main Menu and Shortcuts (Alternate Keypad Mapping S)
Revised November 16, 2010
While listening to the Main menu, press:
Action
Key(s)
Switch between using the phone keypad and using voice commands (Connection 8.5
and later)
1
(Not available on some systems)
Review saved and deleted messages
3
(Not available on some systems)
Change setup options
4
Hear new messages
5
Send a message
6
Find messages from a Connection user
81
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
19
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping S
Action
Key(s)
Find messages from all outside callers
82
(Not available on some systems)
Find messages from an outside caller
83
(Not available on some systems)
Exit
9
Repeat menu
#
Main menu Help
0
During Message Menu and Shortcuts (Alternate Keypad Mapping S)
While listening to a message, press:
Action
Key(s)
Forward message
13
Call the sender
14
(Not available on some systems)
Play previous message
15
Reply
17
Rewind message
2
Skip message body
22
Delete
3
Fast-forward
4
Skip message, save as is
5
Save or restore as saved
7
(Not available on some systems)
Skip to message footer
8
Fast-forward to end of message
#
Pause or resume
*
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
20
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for Alternate Keypad Mapping S
After Message Menu and Shortcuts (Alternate Keypad Mapping S)
After listening to a message, press:
Action
Key(s)
Forward message
13
Play previous message
15
Reply
17
Rewind message
2
Replay message
22
Delete
3
Reply to all
42
Call the sender
44
(Not available on some systems)
Save as is
5
Save or restore as new
6
(Not available on some systems)
Save or restore as saved
7
(Not available on some systems)
Send fax to fax machine for printing
8
(Not available on some systems)
Play message properties
9
Cancel or back up
*
Recording Menu (Alternate Keypad Mapping S)
Use the following keys while you record messages, names, and greetings:
Action
Key(s)
Pause or resume
8
End a recording
#
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
21
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Voice Commands
The tables below list voice commands and applicable keys for the following menus when you are using the
voice-recognition input style:
• Main Menu (Voice Commands), page 22
• Send a Message Menu (Voice Commands), page 24
• During Message Menu (Voice Commands), page 24
• During Meeting Reminder Menu (Voice Commands), page 25
• After Message Menu (Voice Commands), page 26
• Universal Actions (Voice Commands), page 27
Main Menu (Voice Commands)
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
While listening to the Main menu, say:
Action
Voice Command
Hear a voice command tutorial
"Tutorial"
Hear voice messages, emails, faxes*, external
messages*, receipts, or meetings*
"Play <voice messages/emails/faxes/external
messages/receipts/meetings>"
(*Not available on some systems)
Hear all new messages
"Play new messages"
Hear all messages (new and saved)
"Play all messages"
Hear new, saved, or deleted voice messages from a
Connection user
"Play <new/saved/deleted> messages from <name
of user>"
Send a voice message
"Send a message"
Hear saved voice messages, emails, faxes*, external
messages*, or receipts
"Play saved <voice messages/emails/faxes/external
messages/receipts"
(*Not available on some systems)
Hear all saved messages
"Play saved messages"
Hear deleted voice messages, emails, faxes*, external
messages** or receipts
"Play deleted <voice
messages/emails/faxes/external messages/receipts"
(*Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
22
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Action
Voice Command
Hear all deleted messages
"Play deleted messages"
(Not available on some systems)
Hear all greetings
"Play all greetings"
Hear a specific greeting
"Play <greeting name> greeting"
Hear the standard greeting
"Play my greeting"
Record a new greeting
"Record <greeting name> greeting"
Record the standard greeting
"Record my greeting"
Turn a greeting on or off
"Turn on <greeting name> greeting"
"Turn off <greeting name> greeting"
Use the system default greeting
"Use default <greeting name> greeting"
Use the system default greeting for the standard greeting "Use my default greeting"
Use nothing for a greeting—callers will hear only a tone "Play nothing for my <greeting name> greeting"
to signal that they should leave a message
Hear greetings menu Help
"Greetings Help"
Change PIN
"Change my PIN "
Hear directory listing status
"Get my directory listing status"
Change directory listing status
"List my number in the directory"
"Do not list my number in the directory"
Hear recorded name
"Play my recorded name"
Change recorded name
"Change my recorded name"
Hear meetings on a particular date
"Play meetings on <date>"
(Not available on some systems)
Switch to temporarily using the phone keypad
"Touchtone conversation"
Call a Connection user
"Call <name of user>"
"Call <extension>"
Call a contact or administrator-defined contact
"Call <contact name> at <home/work/mobile>"
Permanently delete all messages in the Deleted Items
folder
"Empty Deleted Items folder"
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
23
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Send a Message Menu (Voice Commands)
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
After addressing and recording a voice message, say:
Action
Voice Command
Send message
"Send"
Edit recording
"Change recording"
Review message properties
"Review message properties"
Edit recipients
"Edit recipients"
Mark message urgent
"Set urgent"
Cancel message urgent
"Cancel urgent"
Mark message private
"Set private"
Cancel message private
"Cancel private"
Mark message urgent and private
"Set urgent and private"
Mark message return receipt
"Set return receipt"
Cancel message return receipt
"Cancel return receipt"
Have Connection deliver the message at a future date or
time
"Future delivery"
Cancel future delivery
"Cancel future delivery"
Add additional recipients
"Add names"
Review recorded message and message properties
"Review message"
During Message Menu (Voice Commands)
Revised November 16, 2010
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
While listening to a message, say:
Action
Voice Command
Restart message
"Repeat"
Play previous message
"Previous"
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
24
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Action
Voice Command
Play next message
"Next"
Save message
"Save"
Delete
"Delete"
Reply
"Reply"
Reply to all
"Reply all"
Forward message
"Forward"
Save or restore as new
"Mark new"
(Not available on some systems)
Play message properties
"Message properties"
Slow playback
"Slower"
Change volume
"Louder" or "Softer"
(Not available on some systems)
Fast playback
"Faster"
Rewind message
"Jump back"
Fast-forward to end
"Skip forward"
Pause or resume
"Pause" or "Resume"
Fast-forward
"Jump ahead"
Reset playback speed
"Reset speed"
Reset playback volume
"Reset volume"
List message recipients (Connection 8.5 and later)
"List recipients"
During Meeting Reminder Menu (Voice Commands)
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
While listening to a meeting reminder, say:
Action
Voice Command
Dial into meeting
"Join"
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
25
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Note
Action
Voice Command
Hear list of participants
"List participants"
Record message to send to meeting organizer
"Send message to organizer"
Record message to send to meeting participants
"Send message to participants"
Hear about the next meeting reminder
"Next"
Hear about the previous meeting reminder
"Previous"
Accept a meeting invitation
"Accept"
Decline a meeting invitation
"Decline"
Cancel a meeting (meeting organizer only)
"Cancel meeting"
The voice commands in this menu work only if you are using the calendar integration.
After Message Menu (Voice Commands)
Revised November 16, 2010
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
After listening to a message, say:
Action
Voice Command
Replay message
"Repeat"
Play previous message
"Previous"
Play next message
"Next"
Save or restore as saved
"Save"
Delete
"Delete"
Reply
"Reply"
Reply to all
"Reply all"
Resend original message (NDRs only)
"Resend"
Call the sender
"Call sender"
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
26
OL-21232-01
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Action
Voice Command
(Not available on some systems)
Forward message
"Forward"
Save or restore as new
"Mark new"
(Not available on some systems)
Rewind message
(No command available)
Play the original message (NDRs only)
"Play original message"
Play message properties
"Message properties"
List message recipients (Connection 8.5 and later)
"List recipients"
Universal Actions (Voice Commands)
Revised November 16, 2010
For select commands, you can press a corresponding key without turning off voice commands. Your Connection
administrator can tell you the available commands and their corresponding keys, or you can say "Touchtone
command Help."
Use the following commands at any time:
Action
Voice Command
Cancel or back up
"Cancel"
Voice command Help
"Help"
Phone keypad Help
"Touchtone command Help
Return to Main menu
"Main menu"
Hang up or exit the voicemail system
"End call"
"Goodbye"
Repeat message or menu options
"Repeat"
Change playback speed
"Faster" or "Slower"
Change playback volume
"Louder" or "Softer"
(Not available on some systems)
Reset playback speed to the default setting
"Reset speed"
Reset playback volume to the default setting
"Reset volume"
(Not available on some systems)
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
OL-21232-01
27
Cisco Unity Connection Phone Menus and Voice Commands
Voice Commands
Action
Voice Command
Pause or resume
"Pause" or "Resume"
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
28
OL-21232-01
Download PDF