General Terms Effective June 1, 2016

General Terms
Effective June 1, 2016
Use this sheet with Enerpac price lists.
No. 0616GT, US (Revised 6/28/2016)
Enerpac’s published price list shows “User” prices. User price is the
same as “List” price. The standard distributor discount is 10% for
Pow’r-Risers (“p”). The (“s”) notation applies only to Service Centers.
All other products receive the following standard discounts, based
on the account’s annual (September to August) purchases.
Enerpac will prepay or allow the lowest tariff freight on shipments of
catalog merchandise totaling $2,750 or more at distributor net cost.
Shipping terms are F.O.B. Enerpac facility.
The customer is responsible for freight-related costs on nonstandard, modified, or identified (“f”) standard price list products.
Title to the products and risk of loss and damage shall pass from
Enerpac when placed in the possession of a carrier. Enerpac
shall not be responsible for any loss, damage or delay during
Request for credit on shipping discrepancies and other shipping
matters must be received within 30 days of invoice date.
Annual Purchases
More than $50,000
Between $25,000 and $50,000
Less than $25,000
Standard Discount
Ordering, Pricing
Enerpac’s minimum order is $100. Minimum order reduced to $50 for orders requesting air freight. All prices are subject to change without
notice. Enerpac shall charge the price prevailing at the time an order is placed. Order fulfillment is contingent upon satisfactory account status.
Parts Returns
Please refer to the Enerpac Service Policy and Agreement.
Product Returns
• For all returns, contact your Enerpac Territory Manager or
Customer Service Representative for authorization.
• Any returns without a Return Goods Authorization Number
(RGA#) assigned by an Enerpac representative and marked
on the package, will be returned to sender freight collect.
Unauthorized returns will not be accepted.
• Authorized returns sent to the wrong Enerpac address will be
charged a $50 handling fee.
All returns from the U.S., Mexico, Latin America and Brazil
should be shipped to:
199 Gateway Court
Columbus, WI 53925 USA
• Distributor retains risk of physical loss for all returns and must
pay return freight.
• Each return is subject to a refinishing charge, dependent upon
cost of labor and materials required to return to a “saleable”
• Only new, unused, standard products will be accepted.
Components removed from complete sales units and electrical
items may not be returned.
• Items with a distributor price less than $50 will not be accepted for
return unless the quantity of the item brings the value over $50.
• Discontinued products or products more than three years old
(based on invoice date) will not be accepted for return.
• Stock adjustment requests must be accompanied by the invoice
number, purchase order number or shipping order number.
The return will be credited at purchase price value. Items with
incorrect or no information will be credited at prices that were
effective two price lists back from time of request.
• Non-catalog products, cylinders over 250-ton or catalog
products, which are modified by Enerpac for special customer
applications, cannot be restocked as standard product, and are
• Stock adjustments may be made twice every calendar year, on
scheduled months, and are subject to a minimum 15% handling
charge or an accompanying restocking order for standard
product equal to the value of the return. Returns are not accepted
during August. The return schedule is divided alphabetically by
customer name. See the following schedule:
January and July
March and September
April and October
May and November
June and December
• Custom configured pumps and presses ordered from the catalog
matrices and not listed in the standard model number charts are
subject to a minimum 20% restocking fee.
Unless otherwise agreed to in writing by Enerpac, all transactions are subject to
Enerpac’s Terms and Conditions of Sale found on
P.O. Box 3241
Milwaukee, WI 53201-3241 USA
Telephone: (262) 293-1600
Toll Free: 1-800-558-0530
Fax: (262) 293-7036
Toll Free Fax: 1-800-628-0490
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