Configuring the IPhone to connect to LMU Exchange email, calendar and contacts
With the soaring popularity of the iPhone and repeated requests from both iPhone and Windows
Mobile users, Information Technology Services (ITS) has enabled Microsoft Active Sync on the
Faculty and Staff Microsoft Exchange email server.
The Active Sync service is being provided as a courtesy for people who would like to setup their
Active Sync software phones. If you choose to setup your phone with Active Sync, you do so
at your own risk. There is no support for your ActiveSync issues from ITS.
Warnings and Precautions:
ITS recommends you ensure you have a backup of any data (contacts, calendaring) you have on
your phone as there have been reports of people who have lost their personal contacts and
calendaring after having used their phone for some time.
ITS requires that all phones setup to receive LMU email should be password protected to prevent
unauthorized access to your LMU Email account in the event of your phone being lost or stolen.
Consult your owner’s manual for directions on how to password protect your phone.
If your personal phone is lost or stolen, you should immediately contact your service provider
and have then end services to that phone. If your phone is an LMU-issued phone, contact
Campus Business Services immediately to report your phone lost or stolen.
iPhone Instructions
NOTE: Once you connect to your Exchange account, you will be required to create a PIN code
in order to lock your IPhone; this is to ensure information security.
iPhone with 3.1 or later operating system
Active cellular data or wireless connection
LMU username and password
Connecting to Exchange:
1. From the Home screen, tap Settings, then Mail, Contacts and Calendars.
2. Tap Add Account, then choose Microsoft Exchange (only one Exchange account per
IPhone is allowed):
The next screen may vary, depending on the operating system of your iPhone.
Essentially, this is the information you will be asked for (although your screen may
appear differently: email address, username (in the form of “lmumain\username”),
password, description of the account (i.e., “LMU EMAIL”), server name, and SSL
If autodiscovery does not work, the server name is MAIL.LMU.EDU. Leave SSL on.
Note: If you receive a message that says the IPhone is “unable to verify certificate,” just click
on “Accept.”
4. After successfully making a connection to the LMU Exchange server, you can choose
which type(s) of data you would like to synchronize: Mail, Contacts, and Calendars.
By default, only 3 days' worth of email is synchronized. To change the default, go into your
iPhone Exchange account settings, and tap on Mail days to sync. (From the home screen, tap
Settings, Mail, Contacts, Calendars, then choose your LMU Email account.)
Download PDF