ESAP
Release Notes
Build
Published
Document Version
Mar’ 2016
1.0
Contents
Introduction
3
Interoperability and Supported Platforms
3
Noteworthy Changes
3
ESAP 2.9.2 and Pulse Connect Secure/ Pulse Policy Secure Compatibility Chart
3
Support has been added for the following products in ESAP2.9.2
4
Issues Fixed in ESAP2.9.2
5
Upgrade Issues in ESAP2.9.2
6
Known Issues/Limitations in ESAP2.9.2
6
Documentation
7
Documentation Feedback
7
Technical Support
7
Revision History
7
ESAP 2.9.2 Release Notes
Introduction
SDK Version: Mac and Windows 3.6.10482.2 (V2 Unified + V3).
Note: The SDK embedded in this ESAP version has been tested and qualified to interoperate with an extensive
list of endpoint security applications covering most products listed in the supported products list.
Interoperability and Supported Platforms
Please refer to the ESAP Supported Platforms Guide for supported versions of browsers and operating systems in
this release.
Noteworthy Changes
This ESAP version contains additional files in preparation of new features that will be enabled in the next major release of
PCS and PPS.
ESAP 2.9.2 and Pulse Connect Secure/ Pulse Policy Secure
Compatibility Chart
This ESAP package can be installed on the following Pulse Connect Secure/ Pulse Policy Secure software versions.
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SA 8.2Rx
SA 8.1Rx
SA 8.0Rx
SA 7.4Rx
SA 7.3Rx
SA 7.2Rx
SA 7.1Rx
SA 7.0Rx
SA 6.5Rx
UAC 5.3Rx
UAC 5.2Rx
UAC 5.1Rx
UAC 5.0Rx
UAC 4.4Rx
UAC 4.3Rx
UAC 4.2Rx
UAC 4.1Rx
UAC 4.0Rx
UAC 3.1Rx
Note: The ESAP package may install and function without any errors on older releases. However, as the install
© 2016 by Pulse Secure, LLC. All rights reserved
3
ESAP 2.9.2 Release Notes
has not been tested, we recommend that it be used only on the above versions of software releases.
Support has been added for the following products in
ESAP2.9.2
Operating System Detection
Chrome OS detection is now supported as an Operating System check.
Windows OS
Antivirus Products
avast! Pro Antivirus (11.x)
Kaspersky Security for Virtualization 3.0 Light Agent (3.x)
Managed Antivirus (5.x)
ZoneAlarm Internet Security Suite (14.x)
ZoneAlarm Security Suite(Zone Labs LLC) (5.x)
ZoneAlarm Security Suite(Zone Labs LLC) (6.x)
Antispyware Products
avast! Pro Antivirus (11.x)
Kaspersky Security for Virtualization 3.0 Light Agent (3.x)
Managed Antivirus (5.x)
ZoneAlarm Internet Security Suite (14.x)
ZoneAlarm Security Suite(Zone Labs LLC) (6.x)
Firewall Products
Kaspersky Security for Virtualization 3.0 Light Agent (3.x)
ZoneAlarm Security Suite(Zone Labs LLC) (5.x)
ZoneAlarm Security Suite(Zone Labs LLC) (6.x)
MAC OS
Antivirus Products
Bitdefender Virus Scanner (3.x)
McAfee Endpoint Security for Mac (10.x)
Anti-Spyware Products
McAfee Endpoint Security for Mac (10.x)
© 2016 by Pulse Secure, LLC. All rights reserved
4
ESAP 2.9.2 Release Notes
Firewall Products
McAfee Endpoint Security for Mac (10.x)
Support has been removed for the following products in
ESAP2.9.2
Windows OS
Antivirus Products
ZoneAlarm Security Suite (5.x)
Firewall Products
ZoneAlarm Security Suite (5.x)
ZoneAlarm Security Suite (6.x)
Issues Fixed in ESAP2.9.2
OPSWAT issues fixed:
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3.
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6.
7.
Detection fails for McAfee Endpoint Security 10.1.0(1997) for MAC(PRS-337955)
"CheckRTP" returns "$$General error" for ESET Endpoint Security 6.2.2033.x (PRS-337867)
ESET Endpoint Security 6.2 is not being recognized From ESAP [PRS-337613]
Avira Free Antivirus 15.x failing for RTP check on non US versions. (PRS-337466)
Windows Firewall in Windows 10 is detected as version 8, which is supposed to be version 10 (337457)
"CheckRTP" returning "$$General error (-1)" for ESET Endpoint Antivirus version 6.2.2033.1 (337179)
Add detection for Norton Security Deluxe and Norton Security Premium (336328)
New OPSWAT products supported/ Enhancement to
existing OPSWAT products
1. Support for EgoSecure Endpoint Agent 10.x (PRS-337791)
2. Add support for "Microsoft Windows Update Agent 10.x" for Patch Management (336645)
3. Add detection for Norton Security Deluxe and Norton Security Premium (336328)
© 2016 by Pulse Secure, LLC. All rights reserved
5
ESAP 2.9.2 Release Notes
Upgrade Issues in ESAP2.9.2
OPSWAT:
1. “Spyware Terminator 3.x” is replaced with the correct name, “Spyware Terminator (AntiSpyWare) 3.x”
under list of available AntiSpyWare products. Upgrade from ESAP 2.1.7 or lower fails if an AntiSpyWare
policy is configured and “Spyware Terminator 3.x” is selected. To successfully upgrade to ESAP2.2.6 or
greater, unselect the product. After the upgrade, you can select “Spyware Terminator (AntiSpyWare) 3.x”.
This doesn’t result in any loss of functionality.
2. G Data Notebook 20.x is not supported in ESAP1.8.0 or greater. Upgrade from ESAP1.7.5 or lower fails if an
Antivirus or an Antispyware policy is configured and GData Notebook 20.x is selected. To successfully
upgrade to ESAP1.8.0 or greater, unselect the product.
3. G Data Internet Security 22.x of Firewall is renamed to G Data Firewall 22.x. Upgrade from ESAP 1.7.5 or
lower fails if a Firewall policy configured and G Data Internet Security 22.x is selected. To successfully
upgrade to ESAP1.7.6 or greater, unselect the product and select ‘G Data Firewall 22.x’. There is no loss of
functionality.
4. AntiSpyWare of Kaspersky Anti-virus for Windows Workstations 6.x is renamed to Kaspersky Anti-virus for
Windows Workstations 6.x [AntiSpyWare]. Upgrade from ESAP1.6.4 or lower fails if an Antispyware policy is
configured where “Require Specific Products” is checked and Kaspersky Anti-virus for Windows
Workstations 6.x is selected. To successfully upgrade to ESAP1.6.5 or greater, unselect the product and
select Kaspersky Anti-virus for Windows Workstations 6.x [AntiSpyWare]. There is no loss of functionality.
5. Upgrade from ESAP1.5.2 or older fails if a firewall policy is configured where “Require Specific Products” is
checked and McAfee Desktop Firewall (8.0) is selected. The upgrade doesn’t fail if McAfee Desktop Firewall
(8.0.x) is selected. To successfully upgrade to ESAP 1.5.3 or greater, unselect McAfee Desktop Firewall (8.0)
and select McAfee Desktop Firewall (8.0.x). This doesn’t result in any loss of functionality.
Shavlik:
1. The following note applies only to the patch assessment functionality. When upgrading ESAP from a 1.5.1 or
older release to the current release, the services on the SA or IC device needs to be restarted for the binaries
on the endpoint to be automatically upgraded. (470003, 491073)
Known Issues/Limitations in ESAP2.9.2
OPSWAT:
1. Remediation of Windows Firewall 8 in agentless mode requires administrative privileges and UAC should be
turned off. (958840, 845980)
2. Endpoint Protection 11.x/12.x is not performed when UAC is enabled or if the scan logs have been deleted
or if system scans has never been performed. (502783)
3. The password protection option in the Sunbelt Kerio Firewall product is not supported. (495041)
© 2016 by Pulse Secure, LLC. All rights reserved
6
ESAP 2.9.2 Release Notes
4. Remediation and detection of Windows Firewall 7 and Vista in agentless mode requires administrative
privileges and UAC to be turned off.
5. For Symantec Hosted Endpoint Protection 2.x installed on server operating systems,
GetLastFullSystemScanTime function will return either the last full system scan time or last quick system
scan time. Server operating systems include, Server 2008, Server 2008 R2, Server 2003 and XP x64.
6. FSRTP status for avast! Free Antivirus 7.x will not be detected until user manually configures FSRTP status at
least once. That is, user should turn off “File System Shield" and turn it on. (785223)
7. Signatures cannot be downloaded with Trend Micro Officescan Client 10.5 and 10.6. Therefore the
remediation functionality for failing the virus definition check is not supported for Trend Micro Officescan
Client 10.5 and 10.6. This is because the executable required to support this functionality is not bundled as
part of the TrendMicro product. (950123)
8. Microsoft’s API, will only report the drives which the system has access to. Therefore BitLocker Drive
Encryption to detect the drive, the drive should be in “unlock” state. (PRS-318680)
Documentation
Pulse Secure documentation is available at https://www.pulsesecure.net/techpubs.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation.
You can send your comments to techpubs-comments@pulsesecure.net.
Technical Support
When you need additional information or assistance, you can contact the Pulse Secure Global Support Center
(PSGSC):
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Pulse Secure Global Support Center (PSGSC): 1-844 751 7629 (Toll Free, US)
All other Countries - https://www.pulsesecure.net/support/support-contacts call us at (408) 372-9600
For more technical support resources, browse the support website (http://www.pulsesecure.net/support).
Revision History
Table 1 lists the revision history for this document.
Table 1 Revision History
Revision
Description
1.0 - Mar 2016
Initial publication.
© 2016 by Pulse Secure, LLC. All rights reserved
7
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