VIA GO - RF Systems

USER MANUAL
MODEL:
VIA GO
Wireless Presentation Device
P/N: 2900-300637 Rev. 1
www.kramerAV.com
Contents
1
1.1
1.1
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
Introduction
Applications & Features
Controls and Connections
Setting Up VIA GO
Connecting VIA GO to a Display
Downloading and Running VIA GO Software
Logging In to VIA GO
Logging-In to VIA GO by QR Code Scanning
Logging-In to VIA GO Using a VIA Pad
Logging-In to VIA GO Using a VIA NFC Tag for Android
Using iOS/OS X / Android Mirroring to Share your Screen
1
2
3
4
5
6
8
9
10
11
11
3
Defining VIA GO Functions
16
4
4.1
4.2
4.3
4.4
Using VIA GO
VIA GO Main Menu
VIA GO Settings Menu
Managing Settings from the VIA Web Management Interface
User Experience
17
17
25
31
48
5
Technical Specifications
50
Figures
Figure 1: VIA GO Collaboration Hub
Figure 2: Connecting the VIA GO Presentation device
Figure 3: VIA GO Admin Screen and Features
Figure 4: VIA GO Main User Screen
Figure 5: MAC Control Center & Windows Notification Tray
Figure 6: Settings Screen
Figure 7: LAN Settings Screen
Figure 8: System Control Screen
3
5
16
16
24
25
26
27
1
Introduction
Welcome to VIA GO.
VIA GO is Kramer’s unique, powerful wireless presentation hub.
VIA GO gives iOS, Android, Chromebook, PC, and Mac users instant wireless
connectivity with advanced presentation technology. VIA GO features content
streaming for crystal clear mirrored images and stunning video playback. The
solution includes iOS, Windows & Android mirroring. With industry-leading 1024-bit
encryption and built-in Wi-Fi, you can securely use VIA GO on the internal network.
Every local connection to VIA GO is wireless, free of dongles, cables, and other
compatibility peripherals.
Key features of VIA GO:

Login using conventional Wi-Fi or LAN connections, no dongle needed.

Provides true HD 1080p/60 video streaming.

Supports Windows laptops, MAC® and ChromeBooks, as well as iOS,
Android mobile operating systems and Windows phone.

Up to 254 simultaneous users can be logged in when using LAN
.connection. Up to 16 devices when using WLAN.

Up to 2 participant screens can be displayed simultaneously.

Seamless Integration with VIA Site Management (VSM) Software & the VIA
Pad.
VIA GO - Introduction
1
1.1
Applications & Features
Here are just a few of the things you can do with VIA GO:

Multiviewing: Show up to two participant screens at the same time. VIA
GO automatically sizes each screen to the maximum available resolution.
Finished sharing? Tap Stop Presenting to disconnect.

Multimedia: Sometimes it is easier to explain your ideas with a video. Click
the Multimedia tab on your device’s screen and you can load and display
JPEG images (all operating systems) and play MP4 videos. You can also
display and share PDFs from any logged-in device. VIA GO features a
10Mbps maximum video bitrate for 30fps or 60fps videos and handles video
files of up to 8GB. Supports up to 6Mbps video bit rate when using the builtin Wi-Fi module in Access Point mode.

Device mirroring: Are you using an iOS device with no VIA application?
Just mirror your device’s screen to the main display by activating the Airplay
service of your device. Are you an Android user? Use the VIA App to start
mirroring your device and its content!
2
VIA GO - Introduction
1.1
Controls and Connections
This section defines VIA GO.
Figure 1: VIA GO Collaboration Hub
#
Feature
Function
1
USB 3.0 Connectors
Connect to up to two USB devices
2
3.5mm Mini Jack
Connects to earphones or a speaker (digital
embedded audio from HDMI and analog audio
supported)
3
Lock Opening
Connects to a security locking cable
4
Power Connector
Connects to the 19V DC power supply
5
HDMI Connector
Connects to an HDMI acceptor
6
Mini DisplayPort Connector
Connects to a mini DisplayPort acceptor
7
LAN RJ-45 Connector
Wired connection to a network router (optional)
8
USB 3.0 Connectors
Connect to up to two USB devices
VIA GO - Introduction
3
2
Setting Up VIA GO
Always switch off the power to each device before connecting it to your
VIA GO. After connecting VIA GO, connect its power and then switch
on the power to each device.
To connect the VIA GO as illustrated in the example in Figure 2 you need a:

VIA GO Wireless Collaboration Hub.

Display (projector, monitor, or screen).

Local Area Network (LAN) cable for connection to your network. For
wireless network connectivity, use a commercial wireless router or the builtin Wi-Fi.
The following client devices are applicable with Kramer's VIA collaboration hub:

A Windows 7/8/10® (32-bit/64-bit) computer.

A Macintosh® computer, using OSX 10.8.x or newer.

A ChromeBook with the VIA Application installed.

An iPad/iPhone® tablet/smartphone with the VIA app installed (iPad 2 or
later, iOS 9 or later).
Note: When using the Airplay service, no application is needed. However, we
recommend using iOS10 or Sierra OS X for a better experience.

An Android® OS 5.x tablet/smartphone with the VIA app installed.
Note: For using the Android mirroring feature, a device equipped with Android 5.1
minimum is required.

4
A Windows® phone with the VIA app installed.
VIA GO - Setting Up VIA GO
Figure 2: Connecting the VIA GO Presentation device
2.1
Connecting VIA GO to a Display
VIA GO is equipped with HDMI and mini DP display output connectors.

Use the HDMI connection with any compatible projection or direct-view
display, such as an LCD monitor. This connection carries embedded audio,
and can also be routed and switched just like any other HDMI connection.

The mini DisplayPort connector connects to a DisplayPort display or to a
VGA display by means of a mini DP to VGA adapter cable included in the
packaging of VIA GO.
VIA GO’s internal video card reads the Extended Display Identification Data (EDID)
for any connected display and sets the optimum display resolution and image
refresh rate automatically through the HDMI and Mini DisplayPort jacks.
VIA GO - Setting Up VIA GO
5
Note: To allow participation in a presentation session (send and receive content),
connect VIA GO device and all participant devices (PCs/ MACs/
smartphones/tablets) to the same network (LAN or WLAN).
The VIA GO device receives the user’s display/screen information and multimedia
files from their device (laptop/tablet/smartphone) and sends them to the shared
display (the display connected directly to VIA GO).
2.2
Downloading and Running VIA GO Software
All participants in a meeting must download and run either, the Kramer VIA
executable file (PC, Mac) or the appropriate ChromeBook, Android/iOS or Windows
Phone app.
To access the PC and Mac executable files:

Open your Web browser and enter the IP address for your VIA GO unit.

Your Web browser recognizes your OS (MAC/Windows) and directs you to
the correct client software.

Choose from following two options:

To run the VIA app virtually (without installing it on your computer), click
Run VIA. Once downloaded, locate the file on your computer (under
“Downloads”) and click it to launch. The VIA GO login screen appears.

To permanently install the VIA app, click Install VIA. It downloads an.exe
file to your computer and asks if you want to run this file. Click Yes and
follow the Setup instructions. The VIA app is saved to the KRAMER folder
on your C: drive. It creates a shortcut on the desktop for easy access. Click
it to launch the application.
6
VIA GO - Setting Up VIA GO
For Chromebooks, the VIA App is available from the Chrome Web Store.
For tablets and smartphones, the Kramer VIA app is found in the App Store (iOS)
or Google Play (Android) or Windows Store (Windows Phone).
Alternatively, you can open your Web browser on your mobile device and enter the
IP address for your VIA GO unit; Default one is set to 172.16.253.1
Download the app to your tablet/phone and install. When the app is run, the
following screen appears:
VIA GO - Setting Up VIA GO
7
2.3
Logging In to VIA GO
Windows and Mac OS

Copy the room name as it appears in the wallpaper (IP address).

Choose a username (nickname) for your device (it can be any mix of letters
and numbers) then enter it on the login screen.

Next, enter the room code, seen on the lower right part of the screen. This
lets you access VIA GO.
iOS, Android and Windows Phone

First, enter the IP address for VIA GO found on the main display screen in
the lower left.

Next, choose a username (nickname) for your device (it can be any mix of
letters and numbers) then enter it on the login screen of your device.

Finally, enter the room code as seen on the lower right part of the screen.
This lets you access VIA GO. Now, you’re ready to go!
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VIA GO - Setting Up VIA GO
2.4
Logging-In to VIA GO by QR Code Scanning
For iOS, Android & Windows Phone users:
1. Connect to the Room Wi-Fi and launch the application on your mobile
device. Click the QR code icon (on the lower right corner).
2. Put your mobile device in front of the VIA main display QR code (found on
the VIA main display screen in the lower right corner).
3. You automatically log in to VIA GO.
VIA GO - Setting Up VIA GO
9
2.5
Logging-In to VIA GO Using a VIA Pad
Note: Make sure that your VIA Pad has been paired with your VIA GO unit before
using it (see the “VIA Pad Configuration” section in the Settings)
For Windows and Mac OS users:
1. Connect your VIA Pad to a USB connector of your laptop.
2. Open the VIA Pad folder and double click the “VIA Pad” app.
Your VIA Pad lights blue when ready.
3. Press once: Presents your screen on the main display (when you start, the
LED banner on the device is green. After you stop presenting, it changes to
blue).
4. Pressing twice while presenting: Freezes your screen (the banner on the
device changes from green to flashing green). To unfreeze and resume,
press twice again.
5. Pressing once again: Stops presenting.
6. A long press displays on the full screen when you are not the only one who
is already presenting.
10
VIA GO - Setting Up VIA GO
2.6
Logging-In to VIA GO Using a VIA NFC Tag for Android
To write an NFC tag:
1. Install the VIA NFC Writer on an Android device. Download the .apk file
freely from the Kramer Website:
www.kramerav.com/support/download.asp?f=50898&pname=via%20nfc%2
0writer
2. Open VIA NFC Writer.
A page similar to a VIA page opens.
3. Enter the room name you want to program and click Write tag.
4. When prompted, touch the Android device on the writable tag.
Another prompt confirms that the tag was successfully written.
To use the NFC tag:

Enable the NFC feature on an Android device.

Touch the Android device on the tag:

If VIA is installed - The VIA application launches and automatically logs
into VIA GO. The room code is bypassed.

If VIA is in the background - Same as above.

If VIA is not installed - The Google Play Store page is launched with a
VIA application download option. Install the VIA Android application.

If VIA is installed and connected - A prompt asks the user to logout
before touching the tag with an Android device.
2.7
Using iOS/OS X / Android Mirroring to Share your
Screen
All participants in a meeting using an Apple device can mirror their screen by using
the Airplay service. No application is required to activate this mode. However, you
must enable the iOS mirroring feature (see the “settings” section for more details).
VIA GO - Setting Up VIA GO
11
2.7.1
Mirroring From your iOS Device (iPhone or iPad/Mini iPad)
Check that your device is running iOS9 version as a minimum requirement to
support this feature. iOS10 is recommended.

Connect your Apple device to the network where VIA GO resides.

Swipe up from the bottom of the iPad or iPhone to reveal the Control
Center.

Click AirPlay and choose VIA GO’s AirPlay device name. By default the
VIA’s AirPlay device is named VIA_AirMirror_XXXX, where XXXX is a
random combination of letters and numbers.

To stop mirroring, disconnect the device properly by as follows:
Swipe up from the bottom and swipe the toggle button to disconnect
mirroring then tap to select "iPhone/iPad" accordingly.
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VIA GO - Setting Up VIA GO
Note: If the room code is enabled on VIA GO, you are prompted to enter the same
4-digit security code when attempting to mirror your iOS device. This code appears
on the main screen of VIA GO.
2.7.2
Mirroring MacBooks and Apple Computers
1. Check that your Mac is running OS X 10.11 version as a minimum
requirement to support this feature (El Capitan).
2. Connect your Apple device to the network where VIA GO resides.
3. Click the AirPlay menu on the Apple Menu Bar. This is located in the top
right corner of the screen near the clock.
VIA GO - Setting Up VIA GO
13
4. Choose VIA GO’s AirPlay device name. By default the VIA’s AirPlay device
is named VIA_AirMirror_XXXX, where XXXX is a random combination of
letters and numbers.
Note: If the Room Code is enabled on VIA GO, you are prompted to enter the
same 4-digit security code when attempting to mirror you iOS device. This code
appears on the main screen of VIA GO.
2.7.3
Mirroring Android Devices
1. Your device must support Android 5.1 version as a minimum. Latest Android
OS version is recommended.
2. Make sure the VIA application is installed on your device.
3. Connect your Android device to the network where VIA GO resides.
4. Log in to the application by entering the Room Name and Nickname fields
and room code if enabled.
5. Click Present. The device shows this message: “VIA will start capturing
everything that’s displayed on your screen.” Accept by clicking START
NOW.
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VIA GO - Setting Up VIA GO
6. You can now minimize the VIA app by clicking on the “Home” button of your
device. Your screen mirrors on the main display.
7. To stop sharing your screen, re-open the VIA application and click
Stop Presenting.
Note: Android mirroring does not support audio. Audio is heard from your device
and not from the output of the VIA device.
VIA GO - Setting Up VIA GO
15
3
Defining VIA GO Functions
VIA GO presents two types of screens depending whether it is used by the Admin
or by a User. The following screen shots illustrate both types.
Figure 3 shows the VIA GO main Admin screen and its functions:
Figure 3: VIA GO Admin Screen and Features
Item
Icon
Action
1
Features
Allows user to see and access the REBOOT and SHUTDOWN
features of VIA GO
2
Settings
Performs settings on the LAN, system controls, and Wi-Fi
3
Participants
Provides a list of all participants in the session
Figure 4 shows the VIA GO main User screen and its functions:
Figure 4: VIA GO Main User Screen
Item
16
Icon
Action
1
Multimedia
Supports video formats: avi, vob, mp4, mov, mpx (ex. mpg). Shares
smooth full-motion video
2
Present / Stop
Presenting
Allows the user to show his device's screen on main display, or to
stop presenting
3
Participants
Provides a list of all participants in the session
VIA GO - Defining VIA GO Functions
4
Using VIA GO
VIA GO is a powerful presentation device that gives participants an easy way of
presenting their content.
4.1
VIA GO Main Menu
This section refers to the user's experience. Once you have logged in to VIA, the
Parent Dashboard displays on your home-screen. The Parent Dashboard displays
your main navigation icons, “Multimedia,” “Present” and “Participants.” Each one of
these three icons represents the core functionality of your VIA GO. The section
below identifies and defines each icon.

Clicking the Multimedia tab on the main menu allows the user to access the
video player of VIA GO. Users can add and remove movies to this list and
also select the ones they want to play on main screen.

Clicking the Present tab on the main menu displays your PC/device screen
on the main screen. After selecting the icon, the “Present” button
automatically changes its displayed name to “Stop-Presenting.” Once you
have finished sharing/displaying your content, you select “Stop Presenting”
to remove your desired content from the display.

Clicking the Participant List tab reveals a list of all participants in the
session.
Under Participants, the following icons are used:
Item
Display Status
Icon
Meaning
Start a presentation at a display
The user is currently presenting
VIA GO - Using VIA GO
17
4.1.1
Multimedia - My Media
VIA offers users the ability to play video at a full HD 1080p/60fps rate. Full
1080p/60fps video is obtained by streaming the video from the VIA Client
application to the VIA Gateway. The video file never leaves the user’s client device
and is not transferred to VIA.
VIA GO features a 10Mbps maximum video bitrate for 30fps or 60fps videos and handles
video files of up to 8GB. It supports up to 6Mbps video bit rate when using the built-in Wi-Fi
module in Access Point mode.
Below are the two ways you can play video from VIA:


File Searching Media Files.

Select “Multimedia” from your features menu on the parent dashboard.

Click Add Media in the lower left corner.

Select a video you would like to add and click Open.

The file is then displayed within the “My Media” section.

Double-click the media file and the video begins playing.
Drag/Drop Media directly to VIA.

On the left-hand side of the VIA parent dashboard you see a small VIA
logo.

Select the file you want to play from any folder on your device.

Drag the file to the logo only. The video does not play if you try to drag
the file to the left, right, below or above the logo.

Once released, the video automatically starts playing.
Note: When showing videos through VIA, the video is not transferred from your
device to the VIA unit. All videos are being encoded directly on your BYOD device
through the VIA software and then streamed from your device to the VIA unit. The
VIA unit then decodes the streamed file for playback.
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VIA GO - Using VIA GO
Note: Without using the VIA software, media files can be played from your device
using native media players you have installed such as QuickTime and/or Windows
Media Player. However, if you choose this method and do not use VIA for video
playback, your video is only mirrored to the display. Using this method, you may
experience lower frame rates, inconsistent playback and increased latency,
depending on your laptop system performances.
4.1.2
Multimedia - Streaming Player: RTSP Streaming Through VLC
The Real Time Streaming Protocol (RTSP) is a network control protocol designed
for use in entertainment and communications systems to control streaming media
servers. The protocol establishes and controls media sessions between end points.
Clients of media servers issue commands like play and pause, to facilitate real-time
control of playback of media files from the server.
VIA GO supports RTSP. A media played locally on a computer can be streamed on
VIA GO, provided the computer and VIA GO are on connected networks.
For RTSP Streaming using VLC:
1. Open VLC.
2. Click Media > Stream.
3. Click Add and select a file to stream and click Stream.
VIA GO - Using VIA GO
19
4. Click Next on the next screen.
5. Choose RTSP from the New Destination drop down and click Add. 6. Enter a short name to be used as Path, uncheck Activate Transcoding and
click Next.
20
VIA GO - Using VIA GO
8. Check Stream all elementary streams and click Stream.
7. Open VIA GO client and click Features > Multimedia > Streaming Player.
8. Type a name as the URL name.
9. The URL takes the path from:
rtsp://<local computer IP address>:8554/<name mentioned in step 6>.
10. Click Add Media.
VIA GO - Using VIA GO
21
11. Select RTSP stream and click the play button to stream this media on VIA
GO.
4.1.3
Multimedia - Streaming Player: RTP Streaming Through VLC
The Real-time Transport Protocol (RTP) is a network protocol for delivering audio
and video over IP networks. RTP is used extensively in communication and
entertainment systems that involve streaming media, such as telephony, video
teleconference applications, television services and Web-based push-to-talk
features.
VIA GO supports RTP. Media can stream on a VIA GO unit, provided the computer
and VIA GO are on connected networks.
22
VIA GO - Using VIA GO
To stream RTP using VLC:
1. Open VLC.
2. Click Media > Stream.
3. Click Add and select a file to stream and click Stream.
4. Click Next on the next screen.
5. Choose RTP/MPEG Transport Stream from the New Destination drop
down and click Add.
6. Enter VIA GO unit’s IP address and click Stream.
7. Open VIA GO client and click Features > Multimedia > Streaming Player.
8. Type a name as the URL name.
9. The URL path takes the form:
Rtp://<VIA GO IP address>:5004.
10. Click Add Media.
11. Select the RTSP stream and click the play button to stream this media on
VIA GO.
Note: If a URL is already resent in the streaming list above, VIA client generates a
warning for both modes - RTP and RTSP.
VIA GO - Using VIA GO
23
4.1.4
VIA GO Menu Shortcuts
Once the VIA client application is launched and user is logged in, a menu with
features’ shortcuts is available in the notification center of your MAC/Windows
laptop:
Figure 5: MAC Control Center & Windows Notification Tray
For Windows users, the “Extended desktop” feature is offering the ability to share
presentation slides while keeping notes “private” on local laptop (for example). To
activate this feature, click the VIA shortcuts’ menu from the notification center and
then on “Display” - select the “Secondary” option to share your extended content.
Note: This feature is available only if your Windows laptop does support Virtual
Extended desktop drivers. Check your graphic card specifications.
24
VIA GO - Using VIA GO
4.2
VIA GO Settings Menu
This section refers to VIA GO gateway settings.
The Settings menu is where you configure your VIA GO unit. More settings are
available from the Web interface management console.
The Settings menu tabs include:

LAN Settings - configures network parameters.

System Controls - manages your display and audio settings and
selects the preferred language.

Wi-Fi - If you wish to use the built-in Wi-Fi module, this section allows you to
configure it in either Access Point or Client mode.
To open the settings page use keyboard and mouse connected to VIA GO unit:

Click Features to expand.

Click Settings. It requests user name and password for the VIA Admin
user.

Enter user name “su” and the password “supass”.
The Settings screen opens:
Figure 6: Settings Screen
VIA GO - Using VIA GO
25
4.2.1
LAN Settings
Use LAN settings to change the IP address, DNS and default gateway of VIA GO.
Alternatively, the DHCP option can be set as default on your unit to get an
automatic IP address, for easy Plug and Play setup when connecting your VIA GO
to the network.
When changing these settings, make sure they are correct. Incorrect values
can cause a loss of communication.
To change the IP address:
1. Click LAN Settings.
2. Select IP configuration -> Static.
3. Enter as required the IP address, subnet mask, default gateway,
DNS server.
Figure 7: LAN Settings Screen
4. When finished, click Apply Settings.
5. Click OK at the Confirmation Message.
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VIA GO - Using VIA GO
6. Click Reboot to restart the system with the new settings.
4.2.2
System Control Settings
The system controls access the control panel, audio settings, display settings,
system health and log files of VIA GO. The log folder is only available if system
logging is activated from the configurations tab of settings. Clock and language for
VIA GO can also be changed here. English is the default language.
Figure 8: System Control Screen
The VIA GO unit is pre-activated by Kramer.
4.2.3
Wi-Fi Settings
Wi-Fi settings include access point (AP) mode and Client mode.
4.2.3.1 Access Point (AP) Mode
VIA GO is equipped with a built-in Wi-Fi module, that offers 2.4 GHz band support,
IEEE 802.11bgn, 802.11i, 802.11w with WPA2, AES-CCMP security level (in AP
mode).
VIA GO - Using VIA GO
27
VIA GO is activated by default in “Standalone Wi-Fi” mode.
In this mode, the device creates an autonomous Wi-Fi network (SSID) named
“VIA_WI-FI”. The default password of this SSID is “123456789”.
You can change the default SSID to create your own one and select your preferred
Wi-Fi channel for this network. You can also toggle the “On/Off” button to
completely deactivate the built-in Wi-Fi module.
Here the Wi-Fi setup options available in this mode:
1. Setup your Wi-Fi module as a secondary Access Point (for guests) and
“Enable Internet” for these users (if the primary LAN network is connected to
the Internet).
2. Select “Standalone Wi-Fi” to create an autonomous network (without
Internet access).
3. Once defined as required, click Apply before rebooting your device.
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VIA GO - Using VIA GO
Notes:

Install VIA GO in a way that all client devices are no farther than 5 meters
from it, with no obstructions and minimum interferences.

Prior to selecting a broadcast channel for your network, we recommend you
use a Wi-Fi analyzer, to identify the cleanest channel available in your
environment (to avoid congested channels). Different programs and
applications are available (free or at reasonable cost) and your Sales
Representative can recommend you some of these tools.

When using the Wi-Fi as a secondary Access Point to the LAN one, make
sure to deactivate the “standalone” check box and to connect your LAN
cable to the RJ-45 connector of VIA GO. Your LAN network can be set to
Static IP or DHCP, as per your preference.

For your VIA GO to offer Internet access to your guests connected to the
built-in AP, don’t forget to check the “Enable Internet” box in the menu. The
traffic over the TCP/IP Port 80 must be allowed on the main network. Refer
to our “IT Deployment Guide” for more details about all port requirements.
When VIA GO is configured in AP mode, the “USB Creator” feature creates a
profile that can be used by either PC or MAC laptops’ users. This USB dongle can
be connected to the user’s laptop to automatically launch the VIA app, connecting it
to VIA GO. The only thing to do is now to click Present from the VIA menu to start
sharing a content on the main display.
To create this profile dongle, make sure that your unit is ALREADY configured to
AP mode and is rebooted after applying the settings:
1. Plug in a USB drive
WARNING: The plugged USB drive is formatted to the NTFS format.
2. Check the required box - Windows Client or Mac Client as per user’s need.
3. Click Create. Once done, remove the USB from VIA GO.
4. Connect this USB to the user’s PC/Mac and make sure that the Wi-Fi of this
PC/Mac is turned ON: the user’s laptop automatically joins the VIA GO
access point Wi-Fi and launches the VIA application. Click Present.
VIA GO - Using VIA GO
29
4.2.3.2
Client Mode
The same Wi-Fi module can alternatively be configured in client mode and offers
2.4GHz and 5GHz bands support, IEEE 802.11abgn, 802.11ac, 802.11i, 802.11h,
802.11w with WEP 64bit-128bit, AES-CCMP, TKIP, WPA, WPA2, WPA2 Enterprise
802.1X (EAP-TLS, PEAP, EAP-FAST), PAP, CHAP, TLS, MS-CHAP, MS-CHAPv2
security level (in Client mode).
To attach your VIA GO as a client device to your main network:
1. Browse for and select an available network.
2. Enter the required password.
3. Click Apply.
4. Disconnect the LAN cable (if connected).
5. Reboot your device.
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VIA GO - Using VIA GO
Notes:

Your VIA GO unit cannot support simultaneously (today) the Wi-Fi Client
mode along with the wired LAN mode. Only one of the 2 must be selected
at a time.

When leaving this client mode to switch to another network option, make
sure to connect a LAN cable to the RJ-45 connector of your VIA GO.
4.3
Managing Settings from the VIA Web Management
Interface
To manage settings using the Web browser:

Open the Web browser and enter the IP address for your VIA GO unit.

Enter user name “su” and password “supass”.
VIA GO - Using VIA GO
31

Insert the exact presented text on Captcha field to Captcha text field and
click Login.
Note: You can change the presented text by clicking the ‘Refresh’ button on
the left. Click the VIA Management tab to access the Settings menu.
Note: You can create an additional user and get “Web administrator” credentials.
4.3.1
Network Settings
Use LAN settings to change the IP address, DNS and default gateway of VIA GO.
Apply Settings after finishing.
Alternatively, you can set the DHCP option as default to get an automatic IP
address, for easy Plug and Play setup when connecting your VIA GO to the
network.
Information about the Disk Space is found here, as well as the MAC address of the
VIA GO device.
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VIA GO - Using VIA GO
Note: Manage the WLAN preferences only from the unit settings, not from this Web
interface.
4.3.2
VIA Pad Configuration
For entities using VIA Pad, the first required step is to configure GO to allow it to
pair the VIA Pad devices.
Note: Your VIA Pad can properly function ONLY if your LAN Preferences are set to
Static IP mode (not supporting DHCP mode). Make sure your network settings are
configured in Static IP before configuring your VIA Pad.
Even if using the WLAN built-in module (in either AP or Client mode) for pairing
your VIA Pad, the Static IP on the LAN must be selected.
VIA Pad Configuration

Guest mode: Enable this mode in case you want the VIA Pad to act as a
simple “Present / Stop Presenting” touch device. No client application
shows on the user’s display.

VIA Pad overrides Room Code: Enable this feature if you want the VIA
Pad to bypass the need to type in the Room Code authentication.

Room Name: Is automatically populated; it reflects the name of VIA GO.
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33
Wi-Fi Configuration

Auto Connect to Wi-Fi: Enable this feature if you want the VIA Pad to
connect automatically to the Wi-Fi network of the Meeting Room. You are
prompted for the following details:

SSID: Enter the name of the Wi-Fi network - Make sure that you write it
EXACTLY as defined. (It is case sensitive!).

Authentication Mode: Select the security used by your Wi-Fi access point
among the pre-set options (WEP Open/ WEP Shared/ WPA Personal/
WPA2 Personal.

Encryption: Select the type of encryption key used by your router.

Key: Type the password required to join your network.

Apply Settings to save the configuration. There is no need to reboot your
unit.
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VIA GO - Using VIA GO

4.3.3
Pair your VIA Pad devices as shown below:
Using VIA Site Management
VIA Site Management Server (VSM Server) is an optional software application
(subject to a separate pricing) that allows an administrator to monitor and make
changes to all connected VIA gateways. The Web-based interface allows the
administrator to:

Add or modify an existing VIA Gateway (VIA Collage/ Campus/ Connect
PRO/ GO).

Push various settings like configuration, gateway features, client features,
and so on to VIA Collage/ Campus/ Connect PRO/ GO units.

Update VIA Collage/ Campus/ Connect PRO/ GO units from the central
server when the updates become available.

Manage the following statuses for all VIA Collage/ Campus/ Connect
PRO/ GO units attached to the VSMS:

CPU usage.

HDD usage.

Off/on status.

Configuration and download status.

Version status.
The VSMS can automatically provide individual configuration to added gateways or
the settings can be configured locally.
Some changes must be made to the gateway before it can be managed from a VIA
Site Management Server.
VIA GO - Using VIA GO
35
1. Type the VIA Site Management Server IP.
2. Type a Gateway ID (a gateway ID can be a random number, as long as it is
unique. It helps identify the VIA Collage/ Campus/ Connect PRO/ GO unit
in question.)
3. Click Validate and Save for changes to take effect (VIA device can connect
to the VSM while validating).
4. Click Save for changes to be saved with no validation in front of the VSM
(Note: since validation is not immediate, any error entered at this stage, like
duplication of ID, must be corrected manually at a later stage).
5. Choose the settings “From VIA Site Management” to download the setting
from the VIA Site Management server or choose “From Gateway” to keep
the local settings.
6. Click Reboot to restart the unit.
Contact your regional sales representative for more details about this solution.
36
VIA GO - Using VIA GO
4.3.4
Wallpaper
This feature allows any corporation or institution to change the default screen to
match their branding and in-room equipment usage instructions.
To change the wallpaper:

Click Upload Wallpaper.

Select Wallpaper (must be an image file - jpeg, png, bmp) from your
system.

All previously uploaded wallpapers are saved and shown as below. To
select one of them, click “Set”. To delete one of them, click “Delete”.

Click Reboot
The background image on VIA GO changes after rebooting.
4.3.5
Configuration
Configuration settings are:

Activate System Log - Activates the logging of all system activity either by
the client or the gateway to aid diagnosing a problem with VIA GO.

Activate Energy Saver Mode - To allow your unit to enter into sleep mode
after 15 minutes of inactivity.

Disable Always On Top - VIA Minimised icon on Gateway - Hides the
VIA menu icon from the right corner of the main display:
VIA GO - Using VIA GO
37

Do Not Disturb - Do Not Disturb mode allows a user to present to the main
display without any interruptions. Clicking the DND button prevents ALL
interruptions.
The user that clicked DND has full access to all features:
DND Activated
The other users can see a modified user interface that only allows access to the
Participants’ List. All other icons are grayed out:
The User who enabled DND must disable DND to allow other participants to regain
full functionality.
DND Deactivated
QR Code Scanning

Check “Enable QR code” and “Bypass room code” (if required) and click
Reboot.

Select “Keep QR code always on top” to allow the QR to be always visible
on top of any content presented on main display.

Select “Print QR Code” to get a hard copy of it for displaying it in the room.

To relocate the QR code on the VIA main display, click and drag it with the
mouse and drop it anywhere on the screen.
38
VIA GO - Using VIA GO

To resize QR code, click and drag it from the code frame to any desired
size:
Room Code, Room Name Settings

Show Room Name on Wallpaper: This displays the Room Name on the
VIA GO home screen. By default, it displays the current IP address, but you
can change it to a Domain Name System (DNS) name if local DNS services
are supported by the network. To change the Room Name, enter the new
address or DNS name, then click Apply and reboot VIA GO. To login any
device to the VIA GO client, you must enter the same Room Name in the
location field on your device.

Activate Room Code: The Room Code is a security overlay feature that
generates and updates a four-digit code. It appears on the lower right of the
VIA GO home page. When activated, this code must be entered by any
device before logging into VIA GO. You can also select the color to apply to
this Code on main screen.

Always show on Wallpaper: If the room code is activated, it always shows
on the wallpaper below the room name, otherwise the room code only
shows when logging into any client. Set here also the refresh time of the
Room Code (30 minutes as default).
VIA GO - Using VIA GO
39

Show Date Time on Wallpaper | Date Time color: Displays the date/time
on the top right of the display. You can also select the color to apply to this
Date & Time text on main screen.
iOS Mirror: Activate or Deactivate the iOS Mirroring Feature

When activated for the first time, the VIA’s AirPlay device is named
VIA_AirMirror_XXXX, where XXXX is a random combination of letters and
numbers This is the name that appears when you look for AirPlay devices
on your iOS device and it can be changed.

Additionally, it defaults to allow 4 iOS devices to be mirrored to VIA GO
simultaneously. This setting can also be changed. Once these setting
changes are made, click Apply. Reboot VIA GO to allow the settings to
take effect.
Auto Power Off Timing

Activate this feature to allow the unit to Auto Power Off at a selected time
(note that it is a 24-hour clock).
Auto Reboot Timing

Activate this feature to allow the unit to reboot automatically at a selected
time (note that it is a 24-hour clock).
Language

Select your preferred language for your VIA interface.
Date and Time Format for Web Interface

40
Select your preferred Date and Time format.
VIA GO - Using VIA GO
VIA GO - Using VIA GO
41
4.3.6
Advanced Configuration
Select the audio output (HDMI embedded audio or Analog audio) and configure
your TimeZone:
4.3.7
Authentication
In this section, you can activate Moderator mode. In this mode, a participant
requires permission from the moderator to use the “Present” function on VIA GO.
To enable Presentation Mode:

Select Activate Basic Moderator Mode.

The VIA unit asks the administrator to select a password that is used by the
participants who are requesting to be moderators.

Once a password is entered, click Apply and reboot VIA.
To login into the VIA GO client when basic moderator mode activates:
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VIA GO - Using VIA GO
1. Open the VIA GO client and enter the location (IP address of the VIA GO
gateway).
2. Enter the nickname. The Room Code field appears.
3. Enter the room code (if Room Code is active).
4. Click Login and go to Participants’ screen.
You can become now a moderator by selecting “Become Moderator” and
entering the password.
5. In this mode, the moderator must approve any participant who clicks on
“Present” to share content on the main screen. The moderator must click
Allow to approve the request to start the participant’s presentation on the
collaboration display.
6. Once approved, the user gets the following message:
VIA GO - Using VIA GO
43
7. Click Leave Moderation anytime to stop moderating the session. Anyone
else can now click Become Moderator and type in the password to access
this privilege.
Note: The moderator can "Present" at any time without permission.
Note: There is an option to Activate/Deactivate the Chat by the moderator. Do this
during a moderated session to restrain users from chatting.
4.3.8
Feature Management

Manage the features available on the VIA Mobile application.

Remove the features that you do not want to offer to the users.

Click the  on the icon you want to hide.
Note that any removed feature is just hidden and not deleted. The space
allocated to this specific icon is left blank so you can manually reorganize
the order of the icons by simply dragging them to your prefferred
scheduling.

44
Make sure you click Apply and Reboot to apply these changes.
VIA GO - Using VIA GO
4.3.9
Using Gateway/Webadmin Activity Log
Activate and retrieve logs of your VIA GO unit on the Gateway and/or the Web
interface. Export this data to a .csv file.
4.3.10
Update Firmware
Register your VIA GO unit to our VIA Registration Portal and get your
authentication file. Refer to our “VIA Registration Procedure” document for details:
http://k.kramerav.com/downloads/manuals/via_registration_procedure_rev_2.pdf.
VIA GO - Using VIA GO
45
To update VIA GO, ONLY use the .rpm file available for download from our
technical support Web page: http://www.kramerav.com/support/downloads.asp.
Upon completion of the process, reboot the unit.
Note: that the upload process and then the unit reboot may take a few minutes.
46
VIA GO - Using VIA GO
4.3.11
Upload License
If you need to re-activate the VIA unit, upload the activation key on this page:
4.3.12
Maintenance
Click Utilities on the left menu and then select Maintenance.
Select the default configurations one-by-one to reset or click select all to reset to
complete default factory settings.
VIA GO - Using VIA GO
47
4.4
User Experience
Following is a summary of VIA GO functions:
Presentation capabilities were enhanced with the addition of the popular cloud
services to your VIA mobile application:

Google Drive

DropBox

OneDrive

iCloud (for iOS users only)
Link your cloud service (Google Drive, Dropbox, OneDrive or iCloud) account to
your VIA application and enjoy full access to your online documents.
Select one file from your cloud service and either:
48

Click Open to present it on main screen.

Click Download to save it to your VIA Application Multimedia folder.

Click Share to send it by email.
VIA GO - Using VIA GO
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49
5
Technical Specifications
PORTS:
4 USB 3.0, 1 LAN on an RJ-45 connector
GRAPHIC OUTPUTS:
1 HDMI, 1 mini DisplayPort, support up to 1080p60
resolution
PROCESSOR:
Intel® Braswell CPU, Dual Core 1.04GHz
MAIN MEMORY:
4GB, high speed
STORAGE:
32GB, EMMC
LAN:
Gigabit LAN
AUDIO OUTPUT:
POWER SUPPLY:
Analog or embedded HDMI, minimum impedance for
headphones 32Ω
45W power adapter (19V/2.37A)
INPUT VOLTAGE:
100V~220V AC, 50/60Hz, auto sensing
OPERATING TEMPERATURE:
0° to +40°C (32° to 104°F)
STORAGE TEMPERATURE:
-40° to +70°C (-40° to 158°F)
HUMIDITY:
10% to 90%, RHL non-condensing
DIMENSIONS:
11.70cm x 10.70cm x 3.00cm (4.61" x 4.21" x 1.18" )
W, D, H
NET WEIGHT:
0.5kg (1.1lbs) approx.
INCLUDED ACCESSORIES:
1x power cord, 1x Kramer mini DP to VGA adapter,
VESA mounting bracket
Specifications are subject to change without notice at www.kramerav.com
50
VIA GO - Technical Specifications
P/N:
2900- 300637
Rev: 1
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors,
visit our Web site to find updates to this user manual.
We welcome your questions, comments, and feedback.
www.kramerAV.com
info@kramerel.com
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