ATT Navigator v1.1 User`s Guide - ATT (iPhone)

AT&T Navigator v1.1i
GPS Navigation Suite for:
Apple iPhone®
Available on the AT&T Wireless Network®
User’s Guide
© 2003-2009 TeleNav, Inc. All rights reserved. TeleNav and AT&T Navigator are trademarks of TeleNav, Inc. The iPhone and
related marks, images and symbols are the exclusive properties and trademarks or registered trademarks of Apple, Inc. AT&T
and AT&T logo are trademarks of AT&T Knowledge Ventures and/or AT&T affiliated companies. Subsidiaries and affiliates of AT&T Inc.
provide products and services under the AT&T brand. All other trademarks or registered trademarks are acknowledged as the
exclusive property of their respective owners.
© 2008 Tele Atlas. All rights reserved. This material is proprietary and the subject of copyright protection and other intellectual property
rights owned by or licensed to Tele Atlas North America, Inc. The use of this material is subject to the terms of a license agreement. You
will be held liable for any unauthorized copying or disclosure of this material.
No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written
consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one copy of this manual onto a hard drive for personal use.
This manual is copyrighted and contains proprietary information that is subject to change without notice. For more information, visit
www.att.com/navigator.
Table of Contents
1. Welcome...............................................................................................................................................................5
2. Safety and Legal Notices...................................................................................................................................5
3. Data Service Options .........................................................................................................................................6
4. The Device Controls...........................................................................................................................................7
5. Downloading & Launching AT&T Navigator..................................................................................................9
Register................................................................................................................................................................11
Warning Screen...................................................................................................................................................12
6. Using AT&T Navigator .....................................................................................................................................13
Quick Start ...........................................................................................................................................................14
7. AT&T Navigator Menu Overview....................................................................................................................15
Main Menu...........................................................................................................................................................15
Drive To Menu..............................................................................................................................................15
Search Menu ................................................................................................................................................16
Maps Menu...................................................................................................................................................17
Tools/Extras Menu .......................................................................................................................................18
8. Drive To Menu ...................................................................................................................................................18
My Favorites ........................................................................................................................................................22
Save a Location to My Favorites.................................................................................................................23
Delete a Location from My Favorites ..........................................................................................................23
Recent Places .....................................................................................................................................................24
Address – Type It ................................................................................................................................................25
Address – Speak It..............................................................................................................................................26
Business ..............................................................................................................................................................27
Airport...................................................................................................................................................................28
Intersection ..........................................................................................................................................................28
Navigation Options (Trip Confirmation)..............................................................................................................29
Route Style ...................................................................................................................................................30
Origin.............................................................................................................................................................30
Initial Driving Directions.......................................................................................................................................31
GPS Origin Refinement ......................................................................................................................................31
Audible Guidance Tones ....................................................................................................................................31
Miss a Turn?........................................................................................................................................................32
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Navigation Options..............................................................................................................................................32
Navigation (Moving Map).............................................................................................................................33
3D Map ..................................................................................................................................................33
2D Map ..................................................................................................................................................33
Summary ......................................................................................................................................................35
Route Summary....................................................................................................................................35
Map Summary.......................................................................................................................................35
Search Along................................................................................................................................................36
End Trip ........................................................................................................................................................36
9. Search Menu......................................................................................................................................................37
Most Popular Category .......................................................................................................................................38
Map Results.........................................................................................................................................................39
10. Maps Menu.........................................................................................................................................................41
Search for Gas by Price......................................................................................................................................43
11. Tools & Extras Menu........................................................................................................................................45
My Favorites ........................................................................................................................................................46
Syncing Favorites.........................................................................................................................................47
Adding a Favorite .........................................................................................................................................47
Add to Category ...........................................................................................................................................48
Create New Category ..................................................................................................................................49
Delete a Favorite or Category .....................................................................................................................50
Preferences .........................................................................................................................................................53
About....................................................................................................................................................................54
Support ................................................................................................................................................................56
Your PIN ..............................................................................................................................................................56
Terms and Conditions.........................................................................................................................................56
12. Phone Calls........................................................................................................................................................57
Making a Phone Call from AT&T Navigator.......................................................................................................57
Taking an Incoming Call .....................................................................................................................................57
Interruption of Other Services.............................................................................................................................57
13. Change your PIN number................................................................................................................................58
14. Exit AT&T Navigator.........................................................................................................................................59
15. The AT&T Navigator Website .........................................................................................................................59
16. Error Conditions ...............................................................................................................................................60
17. FAQs ...................................................................................................................................................................62
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18. Customer Support ............................................................................................................................................63
TeleNav Customer Support................................................................................................................................63
Carrier Customer Support...................................................................................................................................63
19. TeleNav Services Warranty.............................................................................................................................64
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1. Welcome
The AT&T Navigator™ application on your device uses GPS position determination technology and access to your
carrier’s data network to provide you with driving directions and a host of other services, including:
•
GPS navigation that gives you turn-by-turn directions to any destination address in the United States.
If you miss a turn or get off-track, AT&T Navigator will calculate a new route for you. You can enter a
destination address by using AT&T Navigator’s automatic voice recognition system or by typing on the
touch-screen keypad.
•
A Search feature that allows you to find businesses or points of interest near your current location, an
airport, a Favorite, or any other entered address. You can read ratings and reviews for businesses and
easily call the business that you have found to check on the availability of an item or to make a
reservation. You can navigate to the business location now or save the address for later use.
•
Maps of the area around your current location, around a marked Favorite, or around an address that
you had previously entered. You can pan the map (adjust left, right, up, or down) and zoom in or out.
You can also mark a point under the cursor as a Favorite.
•
The ability to personalize your application preferences by selecting U.S. customary or metric distance
units, the language for audible guidance, and so on.
You can also use many of AT&T Navigator’s features on the AT&T Navigator website, such as getting driving
directions (Route Planning) and using the Search function to find businesses such as restaurants, hotels, and gas
stations. You can also use the AT&T Navigator website to add an address to your My Favorites list, and manage
your My Favorites and Recent Places lists.
2. Safety and Legal Notices
Please read this section carefully before using AT&T Navigator
AT&T and TeleNav, Inc. will not accept any responsibility whatsoever for accidents resulting from failure to observe
common sense precautions. Your personal judgment, traffic regulations, and common sense must always take
precedence over any driving direction produced by AT&T Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application
displays, by audible cues, or by manually interacting with the controls. When you need to enter data on your device
using the keypad or study the display, only do so while the vehicle is parked, not while the vehicle is in motion. Turn
off your device if your ability to drive responsibly is decreased by using the AT&T Navigator application.
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WARNING: Install the equipment safely.
If you are using a device mounting kit, make sure that it does not obstruct your vision. You may wish to charge the
device while using AT&T Navigator. If so, make sure that the charging cable does not interfere with any of the
vehicle’s controls.
WARNING: Drive safely and use common sense.
The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence
over the instructions provided by AT&T Navigator.
It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and use your own personal
judgment while driving. If you feel that a route suggested by the navigation software instructs you to perform an
unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area that you consider to be
unsafe, do not follow the navigation instructions.
3. Data Service Options
The AT&T Navigator application that you install on your device requires a means of accessing the public Internet,
which is typically provided by your carrier’s data network.
The AT&T Navigator application communicates with the AT&T Navigator servers to get routing, maps, and points of
interest via your carrier’s data network. You do not need to purchase additional data services if you already have a
data or email services plan for your device. However, if you do not already have a data or email services plan, you
must order one from your carrier so you can use the AT&T Navigator application. For contact information, please
see the “Customer Support” section on Page 63.
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4. The Device Controls
The iPhone device features touch-screen capability. The AT&T Navigator application appears in Portrait view.
Lock/Standby
button
Headset jack
Ringer Mute
button
Volume buttons
Escape button
Charger/USB slot
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The iPhone features an on-screen keyboard. Within the AT&T Navigator application, the keyboard displays
whenever you tap a field that requires text entry.
Backspace
Toggle to
symbols
Toggle to
alpha/numeric
keyboards
Toggle
language
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Go to next step
after you finish
typing
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5. Downloading & Launching AT&T Navigator
AT&T Navigator can be purchased from the App Store directly from your iPhone:
1. Go to the App Store and download the “AT&T Navigator” application. You will not be charged for the
download.
2. The AT&T Navigator logo appears on the Main Menu on your iPhone.
3. Launch the application to enter your phone number.
4. An SMS will be sent to your phone with a verification code included.
5. Enter the verification code within AT&T Navigator to proceed.
6. You will see a screen informing you of the subscription terms. AT&T Navigator is available on a Pay-perMonth basis. You will be charged the monthly rate for the application unless you cancel your subscription.
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After the download, the AT&T Navigator logo is available for selection on the
Main Menu.
The splash screen appears for a few seconds after starting the application.
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Register
The first time you log into AT&T Navigator, you will see the Register screen.
Enter the required information and tap Submit to continue.
You may be prompted to enter a 4-digit PIN number. If you have forgotten
your PIN, you can tap the “Forgot your PIN” link to get it instantly in an SMS
message.
NOTE: After login, you may also see important messages from AT&T
Navigator regarding upgrades, scheduled downtime, pending account
expiration, etc.
When the device reaches the AT&T Navigator servers with a valid phone
number and PIN, the device will be registered to use AT&T Navigator and
will only present the splash screen and Warning screens in the future.
Visiting www.navpreplan.com and changing the PIN will require you to
repeat the above registration process.
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AT&T Navigator may ask if your current location can be used for map and
navigation purposes. Make a selection to clear the pop-up.
NOTE: If you choose "Don't Allow," the application will not be granted the
permission to get GPS fixes, so the map and navigation features may not
work.
Warning Screen
This next screen presents a warning for usage safety. If you agree to the
conditions, tap Accept.
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You will next come to the AT&T Navigator Main Menu.
6. Using AT&T Navigator
You can use AT&T Navigator for many business and personal functions, including:
•
Finding businesses such as restaurants, hotels, and gas stations. You can even look for the cheapest
gas prices around the area or locate a WiFi spot.
•
Getting audible and visual driving directions to virtually anywhere in the United States, within your
carrier’s coverage area.
•
Making reservations at restaurants, motels, and hotels.
•
As a replacement for paper maps.
•
As a personal information manager to keep a My Favorites list of places that you have visited or
called.
•
To view traffic information for a certain area or route.
For example, you can use AT&T Navigator to find a hotel, save the hotel’s location to your My Favorites list so you
can easily find it again later, call it and make reservations, then get audible turn-by-turn and visual directions to the
hotel.
You can also search for a particular type of business closest to your current location or closest to another location.
For example, you could search for a Mexican restaurant closest to your current location or closest to the hotel at
which you have just made reservations.
In addition, you can also search for locations along your route. For example, you can search for all of the gas
stations that sell your favorite brand of gas on your route between Dallas and Houston.
See the Quick Start section below for tutorials that show you how to use AT&T Navigator’s features.
For an overview of the menu options, see the AT&T Navigator Menus section on page 15.
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Quick Start
The tutorials in this section can help you quickly do the following:
•
Get driving directions (see page 18).
•
Change navigation options such as your origin, destination, or route style (see page 29).
•
Refine your GPS point of origin (see page 31).
•
Understand the meaning of various audible guidance tones (see page 31).
•
Miss a turn? (see page 32).
•
Enter a Drive To address by typing (see page 25) or speaking (see page 26).
•
Save locations to your My Favorites list so you can find them later (see page 23).
•
Delete locations from your My Favorites list (see page 23).
•
Select recent locations from your Recent Places list (see page 24).
•
Search the Directory to find businesses such as restaurants, hotels, and gas stations. You can even
look for the cheapest gas prices around the area or locate a WiFi spot (see page 37).
•
View maps along your route (see page 41).
•
Change navigation views, such as 3D Maps and 2D Maps (see page 53).
•
Call locations that you have found, such as restaurants, hotels, stores, etc. (see page 57).
•
Take an incoming call when you are using AT&T Navigator (see page 57).
•
Change your PIN number (see page 58).
•
Interruption of other phone services (see page 57).
•
Exit the AT&T Navigator application (see page 59).
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7. AT&T Navigator Menu Overview
This section gives you a brief overview of the AT&T Navigator menus.
Main Menu
The AT&T Navigator Main Menu options are:
•
Drive To
•
Search
•
Maps
•
Tools & Extras
Drive To Menu
Use Drive To and select from a variety of ways to navigate to a chosen address. The Drive To Menu options
are:
•
My Favorites - Places that you have found and saved in the past so you can quickly access
them.
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•
Recent Places - AT&T Navigator automatically saves all of the places that you:
1.) Found in a Directory (Business) search, 2.) Viewed as a map, or 3.) Located using a street
address, intersection, city, or airport.
•
Address - Enter a street address by typing or speaking. You can leave the address field blank
and type in a city name to get directions to the center of the city.
•
Business - Search the directory and find the addresses and phone numbers of businesses. Sort
businesses by average star rating and read user reviews. Once you find what you are looking for,
you can get audible and visual driving or walking directions, place a call, view a map, or save it to
your My Favorites list.
•
Airport - Quickly find airports by typing in the name or 3-letter code.
•
Intersection - Enter an intersection by typing or speaking.
For more information about using the Drive To Menu, see page 18.
Search Menu
The Search menu provides you with a few different ways to find the addresses and phone numbers of
businesses such as restaurants, hotels, and gas stations. You can even look for the cheapest gas prices
around the area or locate a WiFi spot.
You have the following options in the Search menu:
•
Business Name or Category – Type in a keyword for the search.
•
Select a Category – Select a location from the most popular search categories. Tap the right
arrow
•
near certain categories to view more options under that category.
Complete List – Search the entire Directory by categories grouped as “Community” or
“Business.”
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For more information about using the Search Menu, see page 37.
Maps Menu
You can use the Maps menu to view a map and traffic information for one of the following:
•
Your Current Location
•
A Favorite Place
•
A Recent Place
•
An Address
•
A Business (this is the same as the Search menu option)
•
An Airport
•
An Intersection
See page 41 for full details on these features.
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Tools/Extras Menu
The Tools/Extras menu gives you options for setting your preferences and other features. The Tools/Extras Menu
options are:
•
My Favorites – Manage your Favorites list by renaming or deleting the items. You can also drive to the
address, view a map, or group your Favorites into categories for better organization.
•
Preferences – Set your preferred options for the AT&T Navigator application.
•
About – View your AT&T Navigator version number. You may be asked to provide the version number
if you are on a call with Customer Support.
•
Support Info – Quickly call or email AT&T Customer Support directly from your device.
•
Your PIN – View your PIN, which can be used to access the AT&T Navigator website at
www.navpreplan.com for pre-planning.
•
Terms & Conditions – View the link where you can find AT&T Navigator’s complete Terms &
Conditions on the Web.
See page 43 for full details on these features.
8. Drive To Menu
There are several ways to get driving directions to a desired location.
1. Select the Drive To option from the AT&T Navigator Main Menu. Then select one of the Drive To menu
options shown below.
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2. Select Search from the AT&T Navigator Main Menu, search for a location, and select Drive To (see page
37).
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3. Select Maps from the AT&T Navigator Main Menu. A map of your current location is displayed. Click New
Map if you would like to see a map of a different location. On certain screens, you can select the right
arrow
for more options. Choose Drive To in the Info screen for driving directions.
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To use the Drive To menu, do the following steps:
1. Select Drive To on the AT&T Navigator Main Menu.
2. Select one of the following options from the Drive To menu as shown
in the illustration to the right and discussed below.
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My Favorites
Favorite are places that you have found and saved in the past so you can find
them quickly.
Your Favorites list can grow to an unlimited length. If your list gets too long,
you can enter one or more alphanumeric characters in the Search field. The
Favorites that match your search are automatically displayed.
Tap an address in the Favorites list to get Drive To directions. Tap the right
next to an address to access a menu with more options. Options
arrow
are based on what information is available for a selected address, so not all of
the options below may be present:
•
Call – Tap this option to call the business.
•
View Rating – See how this business has been rated on a fivestar scale.
•
Drive To – Get driving directions to this location.
•
View Map – View a map of this location.
•
Edit – Edit the name of the Favorite, or add it to a Favorites
category.
•
Delete – Delete the Favorite from the list.
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Save a Location to My Favorites
To save a location to your Favorites list, select the Save to Favorites option,
which can be found on certain screens, including Search Details and Recent
Places.
For more information on Favorites, see “My Favorites” on page 46.
Delete a Location from My Favorites
To delete a location from your My Favorites list:
1. Go to Tools/Extras >> My Favorites.
2. Tap on a Favorite in the list.
3. Tap Delete.
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Recent Places
AT&T Navigator automatically keeps a list of all of the places that you have
found when using any of the Drive To functions. You can access the Recent
Places list from the Drive To menu or the Maps & Traffic menu.
Your Recent Places list can grow to an unlimited length. If your list gets too
long, you can enter one or more alphanumeric characters in the Search field.
The Recent Places that match your search are automatically displayed.
Tap an address in the Recent Places list to get Drive To directions. Tap the
right arrow
next to an address to access a menu with more options.
Options are based on what information is available for a selected address, so
not all of the options below may be present:
•
Call – Tap this option to call the business.
•
View Rating – See how this business has been rated on a fivestar scale.
•
Drive To – Get driving directions to this location.
•
View Map – View a map of this location.
•
Save to Favorite – Save the address to your Favorites (the
address also remains in your Recent Places list).
•
Delete – Delete the Favorite from the list.
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Address – Type It
Enter a street address by typing in the appropriate fields as shown. Partial entry (5 or more letters) is okay for the
street name.
You can leave the Address field blank and type in a city name to get directions to the center of the city. The City
field has an auto-fill feature, so you usually will not have to type the whole name of the city or the name of the state.
If the city/state that you are looking for appears in the drop-down list under the text field, you can quickly select it.
If necessary, you can also type in the name of a state. Type the two-letter abbreviation for the state if you know it, or
spell the whole name of the state if you do not. The State field also has the auto-fill feature. When you are finished
typing, tap Go.
AT&T Navigator checks to see if the address that you entered can be found.
AT&T Navigator prompts you to modify the address if the address is too new
to be found in the mapping database or if the street number cannot be found
for some other reason (i.e., if the street number does not exist).
After you make a selection, you will be taken to the Trip Confirmation screen
(see page 29).
You can also enter an address by speaking (see next section).
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Address – Speak It
To enter an address by speaking, do the following steps:
1. From the Drive To menu, select Address or Intersection.
2. Select the Speak It option. This places a call to the AT&T Navigator
Speak It server.
3. Follow the voice prompts to dictate an address.
4. You can press End Call to end the call or wait for the AT&T Navigator
voice dialing system to terminate. After the call, AT&T Navigator is
automatically re-launched to get your driving directions.
The location you entered by speaking will also appear at the top of your
Recent Places list. You may need to tap the “Refresh” icon
new address.
to pull in the
The following section contains an example of what you might hear and say when using the Speak It option for
entering an address.
AT&T Navigator prompt> Thank you for calling AT&T Navigator! Let’s get your destination. Is it a street
address, an intersection, or an airport?
Your response> Street Address
AT&T Navigator prompt> OK, Tell me the 5 digit ZIP code, or the city and state.
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Your response> Arlington, Texas
AT&T Navigator prompt> I heard Arlington, Texas. Say GO BACK if this is not correct. <pause> Say the
street including both the number and name, like 422 Main Street. <pause> It can also be a highway.
Your response> 1620 Oak Street
AT&T Navigator prompt> I heard, 1620 Oak Street. Say GO BACK if this is not correct. <pause> Great,
your destination is saved in your Recent Stops List: 1620 Oak Street, Arlington, Texas 75210. You can
hang up now, and launch AT&T Navigator on your phone, or stay on the line to start over for another
destination.
The call is terminated and you are automatically returned to AT&T Navigator.
The recognition system may reply back with an incorrectly recognized input. When this happens, simply say, “Go
Back” and repeat the data entry. The voice system may advise you that a street number is out of range and
provide the proper range of numbers for you to use. Provide a number that is within the range or nearest the end of
the range that you are sure is valid.
Business
Search the Businesses directory and find the addresses and phone numbers of businesses such as restaurants,
hotels, and gas stations. You can even look for the cheapest gas prices around the area or locate a WiFi spot.
For more information on this feature, see “Search Menu” on Page 37.
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Airport
Quickly find airports by airport code search or city search. The airport is automatically saved to your Recent Places
list. Type the three-letter abbreviation of the airport (i.e., SFO) or type the whole name of the airport (San Francisco
International). Then tap Go.
The Airport field has an auto-fill feature. If you see the name of the airport at the top of the list as you start typing,
you can save time and keystrokes by selecting it.
Intersection
Enter an intersection by typing as shown. You can also enter an address by speaking (see previous section).
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AT&T Navigator checks to see if the intersection that you entered can be
found. AT&T Navigator prompts you to modify the name of the intersection if
one of the streets does not exist, if the streets do not cross, or if the address is
too new to be found in the mapping database.
Navigation Options (Trip Confirmation)
The Trip Confirmation screen appears before your navigation route is
displayed. Before the “Getting GPS” progress bar reaches 100%, you can
make any necessary changes:
•
Change your route style
•
Change your origin
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Route Style
You can modify the Route Style for your trip by selecting one of the following
options:
•
Fastest - This default Route Style finds the fastest driving route.
•
Shortest - This Route Style may or may not take more time to
drive, but it shows you the shortest distance.
•
Prefer Streets - Use streets instead of highways if possible.
•
Prefer Highway - Use highways instead of streets if possible.
•
Pedestrian - Find walking directions.
NOTE: The “Pedestrian” route style may make your walking route easier, for
example by allowing you to take advantage of going the wrong way down one
way streets. As always, use your common sense to determine the safety of
any route.
Origin
AT&T Navigator assumes that you want to start from your current GPS
location, but you can choose “Change Origin” to select an alternative starting
point for your trip.
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Initial Driving Directions
Within a few seconds of selecting a Drive To location, AT&T Navigator
calculates what it believes to be an optimal route to your destination and tells
you how to start your trip from your current location.
If you are not moving, AT&T Navigator may not know your direction of travel,
so the first few driving directions may be incorrect since AT&T Navigator may
initially make an incorrect assumption. However, once you start moving, AT&T
Navigator learns your direction of travel and provides an updated set of driving
directions.
For more information about navigation views, see page 32.
GPS Origin Refinement
If you are using GPS navigation and you are in a parking lot or similar area
where your location does not exactly map to a specific street, you may see a
pop-up that shows AT&T Navigator’s best estimate of what street you are on.
This gives you the opportunity to change the starting street.
Make an alternate selection from the list. If you do nothing, this screen
disappears after a few seconds, and AT&T Navigator uses the default street
as the starting location.
If you are not sure which street you are on, simply start driving. AT&T
Navigator detects your current location and recalculates your driving
directions as needed.
Audible Guidance Tones
AT&T Navigator delivers audible guidance tones (beeps with a recognizable pitch) as you drive, in addition to
spoken audible directions. A preparatory audible tone is typically heard no less than 30 seconds before reaching a
turn, and an action audible tone is typically heard no less than 10 seconds before reaching a turn. The preparatory
audible tone may not be sounded if the distance to the next turn only allows time for the action tone.
The lead times for the audible guidance tones are increased proportionally to your driving speed. For example, this
allows more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more
slowly on local streets.
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Miss a Turn?
Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to
your destination, AT&T Navigator automatically creates a new route to your desired destination, and an audible
tone announces that a new set of instructions is available.
If you realize you have missed a turn or have otherwise gotten off the route, just keeping driving. AT&T Navigator
detects your current location and recalculates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for AT&T Navigator to update your route. If during this process you
make additional deviations from your current route, AT&T Navigator may have to contact its servers for another
new route.
Since AT&T Navigator requires access your carrier’s network, if you are off route and outside of the carrier’s
coverage area, you must return to your carrier’s coverage area in order for AT&T Navigator to recalculate your
route.
Navigation Options
The default navigation view is 3D moving maps, but you may wish to use
another option when you are navigating. Pull over and stop your vehicle in a
safe place before changing navigation options. You may even wish to plan
your trip before you start by looking at other navigation views.
The Navigation Options toolbar along the bottom of the screen allows you to
access other views after you start a navigation session. Choose from one of
the options as discussed below.
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Navigation (Moving Map)
Choose between a 3D or 2D map view.
3D Map
A 3-dimensional map with turn icons (default view).
You can zoom in and out of this map by using the finger-pinch action. Pan the
map by dragging it with your finger.
TIP: Tap the turn icon to repeat the last audio instruction.
2D Map
You can change the Nav Map to a 2D view by going to Tools & Extras >>
Preferences >> Moving Maps.
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Depending on what navigation view you are in, the contents you find may vary. Below are the contents for the 3D
Map view.
Next turn
Distance until
next turn
Name of the
street you will
turn onto
Distance left in
trip and
Estimated
Time of Arrival
Upcoming
Cross Street
Name of the
street you
are on
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Summary
Tap Summary on the Navigation Options toolbar to expose a menu and
select another navigation view.
Route Summary
A text listing of every turn for this navigation session from your starting location
to your destination, along with mini turn icons.
Map Summary
The entire route from your starting location to your destination is drawn on a
map. The route is displayed as a blue line connecting the Start and Finish
flags.
You can zoom in and out of this map by using the finger-pinch action. Pan the
map by dragging it with your finger.
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Search Along
Use the Directory to find the desired locations along your navigation route. For
example, find every Mexican restaurant on your route between San Francisco
and Sacramento. This also displays how many miles off your route each
restaurant is. Select a restaurant from the Search Along list to get driving
directions from your current location to the restaurant.
End Trip
To end navigation, tap “End Trip” at the bottom toolbar of a navigation screen.
Then tap End Trip in the pop-up to confirm.
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9. Search Menu
You can use the Search menu to find businesses such as restaurants, hotels,
gas stations, and so on. To use the Search menu, do the following steps:
1. Select Search on the AT&T Navigator Main Menu.
2. Type in a Business Name or Category, or select from the available
categories.
3. You can change your Search origin by tapping “Where” in the Search
For screen before the countdown progress bar reaches 100%. The
default is to search for places closest to your current location.
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4. When you find the place that you are looking for, you can:
•
Drive To – Get driving directions.
•
View Map – View a map of the location.
•
Save to Favorites – Save the location to your Favorites list.
or Down
arrows at the top of the screen to
5. Tap the Up
scroll through the other search results.
Most Popular Category
You can search for the most popular food/coffee places.
1. In the Search screen, choose Food/Coffee >> “Most Popular.”
The Most Popular search results screen displays items that are frequently
given higher star ratings by users. By default, results are sorted by the number
of points they have received (popularity). Items with no points or negative
points are not displayed.
Popularity is calculated by the user-generated ratings, averaged by
considering the scores of the ratings and the number of users that have rated
the location. A location accrues points based on how many stars it is given by
AT&T Navigator and AT&T Navigator users. When a location consistently
achieves above-average ratings, its popularity count increases. Negative
ratings lower the popularity count of the location.
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Tap a sort option at the bottom of the screen to rearrange the list:
•
Most Popular – Sort the Most Popular list by popularity points,
generated by recent activity of ratings and reviews by users (this
is the default).
•
Best Rating – Sort the list by highest number of star ratings.
•
Closest – Sort the Most Popular list by proximity to the search
point’s origin (this menu item toggles with “Sort By Popularity”).
Map Results
When you perform a category search, you can view the category’s points of interest plotted on a map. From the
Map Results screen, you can also tap on a corresponding number to view more details about a particular point of
interest.
You can view the Map Results screen in two ways:
1. From the Search option in the AT&T Navigator Main Menu, choose a category. On the Search Results list, tap
the “Map Results” icon.
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2. In the Details screen for a search result, choose “View Map.”
Points of interests are ordered based on how they were sorted on the Search
Results page. If sorted by distance, the #1 point of interest is the one closest
to the search location. If sorted by rating, the #1 point of interest is the one
with the highest rating.
If you are viewing the Map Results screen from the Address Details screen
(Option #2 above), the search result number for that point of interest is
highlighted by default. For example, if you are looking at the third search result
and tap View Map, the third result appears in the center of the page.
•
On the Map Results screen, tap on any location for a pop-up of
with the name of the business.
•
Tap on the blue arrow icon
screen.
•
Tap anywhere else in the pop-up to close it.
•
Choose “Previous 10” or “Next 10” at the bottom of the screen for
© TELENAV, INC. 2003-2009
of a location to view its Details
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more results.
•
Zoom in and out of this map by using the finger-pinch action.
•
Pan the map by dragging it with your finger.
10. Maps Menu
You can view a map for a selected location in a variety of ways:
1. From the Maps option in the AT&T Navigator Main Menu. A map of your current location will be displayed.
You can tap New Map to view a map of another area.
2. From the View Map option for any location that you have found in the Drive To menu.
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3. From the Map Summary option for any location that you have found in the Drive To menu.
4. From the View Map option for any location that you have found using the Search directory. For example,
from the AT&T Navigator Main Menu, select Search. Search the Directory for your desired location, and
then select the View Map option for the location that you found. This map displays the location according
to your search criteria (i.e., by distance or by popularity).
NOTE: In some screens, the Search Directory may be called Business or Businesses.
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Search for Gas by Price
You can search for the cheapest gas prices around your current location
or another location that you specify.
1. Choose Search in the AT&T Navigator Main Menu.
2. Choose “Gas By Price” in the Search list.
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3. Choose “Any” to search all categories, or choose a fuel grade.
4. The Search Results screen displays with a list of gas prices
sorted by price. Tap on a location to view the Details screen.
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5. Tap on a gas station to go to its Details screen.
11. Tools & Extras Menu
The Tools & Extras menu gives you options for setting your preferences and other features as described in the
following sections.
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My Favorites
Your Favorites list can consist of the following:
•
Categories – You can organize your Favorites into categories.
Each category is represented by a folder icon.
•
Individual Favorites – Individual Favorites may be listed under
several categories.
If you tap on the blue arrow
next to one of the individual favorites, you
will be taken to the Details screen, which shows the location’s full address and
phone number (if available).
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Syncing Favorites
On the My Favorites screen, tap the “Refresh” icon
from your Nav Preplan.
to sync addresses
Adding a Favorite
1. On the My Favorites screen, tap the “Add” icon
Favorite.
to add a
2. Select an address to add to the Favorite.
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Add to Category
This option allows you to organize where a location should be stored.
1. When viewing a Favorite that you would like to categorize, tap “Edit.”
2. On the Edit Favorite screen, tap “Category.”
3. On the Add Category screen, choose one of the category folders in the
list to add the location to the category.
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4. On the Edit Favorite screen, choose Save.
Create New Category
Add a new category folder by doing the following:
1. On the My Favorites screen, select a location.
2. Select “Edit” in the Details screen.
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3. On the Edit Favorite screen, tap “Category.”
4. On the Add Category screen, tap the “Category Name” field and enter a
name for the new category. Then tap Done.
Delete a Favorite or Category
You can delete a category that you have created in the Favorites screen.
NOTE: If you have received addresses from other AT&T Navigator users, you will see a “Received Addresses”
folder in your Favorites screen. This folder only shows up if someone has shared an address with you. The
“Received Addresses” folder cannot be renamed or deleted.
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1. Choose Tools/Extras >> My Favorites.
2. Tap on a category or folder.
3. In the Details screen, choose the “Delete” option.
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4. Confirm the deletion in the pop-up.
5. If you have chosen to delete a category folder, you will be presented with
the following options:
•
Delete Category Only - Delete just the category. All favorites will
be moved out of it and appear on the Favorites screen.
•
Delete Category & Favorites - Delete the category and all
favorites in it. This deletes the favorites in this category only. If a
favorite is also saved under a different category, this action does
not delete it there.
•
Cancel - Close the pop-up and go back to the Favorites screen.
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Preferences
You can set the following personal preferences in the Preferences menu. After
you select your new preference, choose Save.
•
Name/Email – Edit your name and email here.
•
Route Type – Fastest, Shortest, Prefer Streets, Prefer Highway,
or Pedestrian.
•
Distance Units – Miles/feet or kilometers/meters.
•
Moving Maps – 3D Moving Maps or 2D Moving Maps.
•
Audio Options – With Street Names, No Street Names, or No Audio.
•
Audio Language – English (default) or Spanish.
•
Backlight – Always On or Device Settings. Choosing “Always On” will more quickly consume your
device’s battery power.
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•
Help Card – On or Off. Help Cards prompt you with hints or
cautions about using various menu options. To clear a Help Card
from the screen, tap Close.
About
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The About screen allows you to view your AT&T Navigator version number.
Knowing the exact version of your software may be helpful if you ever have to
call AT&T Navigator Technical Support.
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Support
Quickly call or email AT&T Navigator Customer Support directly from your
device.
Your PIN
View your PIN, which can be used to access the AT&T Navigator pre-planning
website.
Terms and Conditions
This screen provides a website where you can get complete AT&T Navigator
Terms and Conditions.
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12. Phone Calls
Making a Phone Call from AT&T Navigator
You can call a location that you have found in the Directory such as
restaurants, hotels, and gas stations. When you are in the Details screen, tap
Menu >> Call It. When you are done with the call, you will automatically be
taken back to the screen that you were on.
Taking an Incoming Call
When you are using AT&T Navigator and your phone receives an incoming call, your phone rings and displays a
screen that gives you the option to take or ignore the call.
If you ignore the call, the AT&T Navigator GPS application resumes and continues with the function that you were
using before the call came in. If you take the call, you will be automatically be taken back to the screen that you
were on when you hang up the phone.
Interruption of Other Services
Whenever AT&T Navigator needs to contact its servers, it uses your carrier’s data service. When AT&T Navigator
uses your carrier’s data service, other services such as SMS messaging and conventional cellular calls are not
available. Typically, this interruption of other services lasts no more than 20 seconds or so.
When incoming calls are blocked due to AT&T Navigator’s use of your carrier’s data network, phone calls go to
your voice mail if you have a voice mail service available.
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13. Change your PIN number
1. In an Internet browser, go to the AT&T Navigator Website at www.navpreplan.com.
2. Enter your phone number and PIN to sign in.
3. Choose the Profile tab and click on “Change PIN.”
4. Enter your current PIN number and your new PIN number.
5. Click Save.
NOTE: On your iPhone, you can find your current PIN number by selecting Tools/Extras >> Your PIN:
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14. Exit AT&T Navigator
To exit AT&T Navigator, simply press the Escape button.
Escape
button
15. The AT&T Navigator Website
To access the AT&T Navigator website, go to http://www.att.com/navigator. The following features are available:
•
Route planning for planning a trip by entering the starting and destination addresses (this does not
update information on your phone).
•
The Directory (Search) for finding businesses such as such as restaurants, hotels, and gas stations.
You can even look for the cheapest gas prices around the area or locate a WiFi spot. You can also get
addresses, phone numbers, maps, and directions.
•
Add an address and save it to the My Favorites list on your device. The next time you launch AT&T
Navigator on your device, the new address will appear in your My Favorites list if you tap the “Refresh
Favorites” option.
NOTE: If AT&T Navigator is running on your device when you save the address on the website, the
new address will show up in your My Favorites list or your Recent Places list only if you tap either the
“Refresh Favorites” or “Refresh Recent Places” options.
•
Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your device). These lists can grow to an unlimited length.
•
Update your personal information, including your home and work addresses and your email address.
•
Change your PIN number.
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•
Create and manage favorites and favorite categories. All favorites and favorite categories created on
the device automatically sync with the AT&T Navigator website. You will need to choose “Refresh” on
the Favorites screen of the device to prompt the syncing from the website to the device.
•
Contact Customer Support.
16. Error Conditions
Account cancelled
Your AT&T Navigator account has been cancelled. Contact AT&T Navigator Customer Support at 1-800-331-0500.
Account not found
You do not have a valid AT&T Navigator account. Contact AT&T Navigator Customer Support at 1-800-331-0500.
GPS signal weak
Move to an area with a clearer view of the sky.
Invalid login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from Tools & Extras >> Your PIN in the AT&T Navigator menu.
If for some reason you cannot access your PIN, contact AT&T Navigator Customer Support at 1-800-331-0500.
No GPS data
Make sure that you have a good view of the open sky. Then exit and re-launch AT&T Navigator.
Please input password
You must provide a four-digit personal identification number (PIN) along with your mobile telephone number to log
into AT&T Navigator.
Please input phone number
You must provide your mobile telephone number to log into AT&T Navigator.
Password needs 4 digits
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
AT&T Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
AT&T Navigator encountered an error
AT&T Navigator is having technical problems with the specific request that you made. This can be due to an
address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.
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AT&T Navigator not available
If you get an advisory message that AT&T Navigator is not available, exit the AT&T Navigator application and then
re-launch it. If the problem recurs, it may be due to a temporary AT&T Navigator server outage.
Trial expired
The trial period for your account has expired. Order AT&T Navigator by calling AT&T Navigator Customer Support
at 1-800-331-0500.
Unable to generate a route
AT&T Navigator could not generate a route between the two endpoints of the route. This may be a temporary error
if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area
around the destination.
Unable to login
Someone may be fraudulently using your account. Change your PIN (see page 58) and attempt to log in again.
Your account has expired
You do not have a valid AT&T Navigator account. Order AT&T Navigator by calling AT&T Navigator Customer
Support at 1-800-331-0500.
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17. FAQs
Why do I need the carrier’s data service?
The data plan allows you to access nationwide routes, maps, and Directory content from the AT&T Navigator
servers using the data communication features of your device. These services are different from your cellular
airtime. To order a data plan from your carrier, please contact their customer support directly. See the “Customer
Support” section on page 63 for contact information.
Does AT&T Navigator use up my voice plan minutes?
AT&T Navigator uses data to provide its navigation functions. Using data does not use any of your voice minutes.
However, calling the Voice Address Input System does use about 75 seconds per address entered. The Voice Call
feature internal to the AT&T Navigator application also uses voice minutes.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate
to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels, and dense foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open area
and then begin to use the AT&T Navigator service.
Why does the GPS not work near buildings and other tall objects?
The GPS uses signals from satellites, so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are
not overhead but near the horizon; in these cases, the GPS receiver in your device must have a clear view of the
horizon.
How do I know that the GPS has a signal?
The AT&T Navigator application on your device alerts you if you do not have a valid GPS signal. If this happens,
move to an area where there is a clear view of the sky so the GPS satellite signal has access to the GPS receiver
in your device.
What happens if I’m using AT&T Navigator for driving directions and I lose the GPS signal while driving
across a bridge or through a tunnel or lose the GPS signal for some other reason?
AT&T Navigator remembers the speed at which you were driving before losing the GPS signal. AT&T Navigator
continues to give you driving directions based on an estimate of the projected distance that you may have traveled
at your last recorded rate of speed. AT&T Navigator recalculates your current position when you regain a GPS
signal and adjusts your driving directions accordingly.
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I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the
number of users that have rated the location. A location accrues points based on how many stars it is given by
AT&T Navigator users. When a location consistently achieves above-average ratings, its popularity count
increases. Negative ratings lower the popularity count of the location.
How long are ratings kept?
Ratings and reviews expire after two years.
18. Customer Support
Send an email with your questions or comments to AT&T Navigator Customer Support, or enter a comment
through the AT&T Navigator website. We will promptly reply to your inquiries.
TeleNav Customer Support
Phone: 1-888-353-6284 (toll-free, 24x7)
Email: care@telenav.com
Website: www.telenav.com
Carrier Customer Support
Please contact your wireless carrier directly to purchase a data or email services plan, or for general information
about your service plan.
AT&T Wireless
1-800-331-0500
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19. TeleNav Services Warranty
The content and Java application services provided by TeleNav is provided “as is” and “as available” without
warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or
fitness for particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole
risk and you agree that the service and the information provided are without warranty of any kind by TeleNav.
TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services
available from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from
unreliable data due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav
does not warrant the services in any respect due to such circumstances beyond its control.
Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav
believes to be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or completeness
of any information made available to you for any particular purpose. Under no circumstances, including negligence,
will TeleNav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect,
incidental, special or consequential damages that results from your use or your inability to use the services. You
acknowledge that this limitation applies to all content information or other services available from TeleNav, and
whether or not TeleNav has notice of the possibility of such damages, and whether or not to circumstances giving
rise to such damages may have been within the control of TeleNav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to
you. In those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliates, officers and
employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees,
asserted third party due to, or arising out of your use of the service and the site.
TeleNav Inc.
1130 Kifer Road
Sunnyvale, CA 94086
Phone: 408.245.3800
Fax: 408.245.0238
www.telenav.com
© TELENAV, INC. 2003-2009
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