Roger Touchscreen Mic

Roger Touchscreen Mic
TM
User Guide
1 Contents
2 3
4
4.1
5
6
6.1
6.2
6.3
6.4
7
8
9
10
10.1
10.2
10.3
10.4
10.5
11
11.1
11.2
2
Welcome
At a glance
Touchscreen display
Home screen
Quick view
Buttons/icons
Function icons
Function icons status
Navigation icons
Status bar icons
Indicator lights
Accelerometer
Lanyard
Standard accessories
Charger
Lanyard
Pouch
Audio cable
Recording cable
Optional accessories
Charging Rack
Roger WallPilot
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11.3
11.4
11.5
11.6
11.7
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12.1
12.2
12.4
13.4
13
13.1
13.2
13.3
13.4
13.5
13.6
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14.1
14.2
14.3
Carrying case
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Belt clip and Boom microphone
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Protective case
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Screen protector
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UK/AU adapter
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Basic functions
23
Turn on the microphone
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Turn off the microphone
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Wake/Sleep
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Mute/Unmute
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Functions
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Connect
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Network
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Check
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List devices
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Disconnect
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SoundField
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Advanced Roger Touchscreen Mic network options
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SubNet
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JoinNet
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NewNet
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3
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Microphone modes
15.1
Automatic mode – How does it work?
15.2
Small Group mode 15.3
Lanyard mode
15.4
Pointing mode 16
Settings
16.1
Settings menu
16.2Languages
16.3Name
16.4
Network mode
16.4.1 Network mode - Mixing
16.4.2 Network mode – Primary Talker
16.4.3 Network mode - Equal Talker
16.4.4 Understanding microphone “roles” in the
network 16.5
Push-to-Talk (PTT)
16.5.1 How to use Roger Pass-around (PTT)
16.5.2 How to use Roger Pass-around (VAD)
16.5.3 Reading a book with the Roger
Pass-around
16.6
Pointing mode
16.7
Audio settings
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16.7.1Input
16.7.2 Output (tablet/computer)
16.8
Roger receiver settings
16.8.1Name
16.8.2 EasyGain level
16.8.3 CI profile
16.8.4 Default settings
16.9
View network
16.10 DigiMaster audio IN
16.11Reconfiguration
16.12 Verification mode
16.13 Quick menu
16.14 Display settings
16.14.1Brightness
16.14.2 Screen saver
16.15 Roger Pass-around
16.15.1 Volume button
16.15.2Automute
16.15.3 Mute button
16.16Power
16.17 Connect settings
16.17.1Connect
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5
2 Welcome
16.17.2 Mass Connect
16.18Legal
16.19 About Roger Touchscreen Mic
17
Reset the microphone
18
Technical data
18.1
Roger wireless technology standard
18.2
Operating range
18.3
Network compatibility
19
FAQs (Frequently Asked Questions)
20Troubleshooting
21
Service and warranty
22
Compliance information
23
Information and description of symbols
24
Important safety information
24.1
Hazard warnings
24.2
Product safety information
24.2
Other important information
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Congratulations on choosing the Roger Touchscreen
Mic from Phonak. The Roger Touchsreen Mic is a
premium-quality product developed by Phonak, one
of the world’s leading hearing health care companies.
Please read this user guide thoroughly to benefit from
all the possibilities your Roger Touchscreen Mic offers.
If you have any questions, please consult your hearing
care professional or local Phonak support center.
Phonak – life is on www.phonak.com
For quicker reading, Roger Touchscreen Mic is often
referred to in this document as the “microphone”.
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3 At a glance
4 Touchscreen display
aOn/Off
c
a
b
bWake/Sleep
d
Just two touch-screen gestures are needed to use the
microphone: tap and swipe.
c Indicator light
dMicrophones
f
Tap
Swipe
eMute
f Touchscreen display
g micro USB
c
e
h 3.5 mm / 1/8“ jack
iFeet
j Lanyard: clip/remove
button
k Lanyard clip
g
l Length adjustment
m Safety breakaway
h
j
i
4.1 Home screen
This screen contains three
icons and features the white
progress dot in its left
position.
m
l
k
8
9
5 Quick view
6 Buttons/icons
Use this function to get a quick overview of the
microphone’s status.
The microphone features two buttons. These control its
mute function and powering on/off.
All other functions and settings are controlled by tapping
touch-screen icons.
How to use it:
Swipe up from the bottom of
home screen.
6.1 Function icons
Icon
Name
Role
Network
Microphone
Firmware
Customize this for easy microphone identification
Displays microphone’s status in the network: Stand-alone,
Primary or Secondary
Displays current Network mode (selected via MultiTalker
Network menu): Mixing, Primary talker or Equal talker
Displays current Microphone mode (selected via the Mic
mode icon): Automatic, Small Group, Lanyard or Pointing
Displays microphone’s current software version
Connect
Home
screen
Network
SubNet
Screen 2
List devices
Check
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Function
Connects Roger devices to same network
as microphone.
Returns to microphone’s network from a
SubNet.
Creates a temporary subnetwork (used to
speak to one/more students without
disturbing the rest).
Lists Roger devices connected to the
microphone in a classroom network.
Wirelessly checks that another device is
connected or working properly.
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Icon
Screen 2
SoundField
Function
Adjusts volume of a Roger Dynamic
SoundField DigiMaster loudspeaker.
Disconnects a device from microphone’s
network.
Disconnect
NewNet
Screen 3
Cancels the microphone’s network
(inc. SubNets).
Opens the microphone’s Settings menu.
Settings
JoinNet
Joins another microphone or receiver’s
existing network.
Opens the Mic mode menu.
Mic mode
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6.2 Function icons status
Disabled
Tapped Selected
6.3 Navigation icons
These are the icons you see when navigating between,
and confirming, different functions and settings.
• Return icon (appears top left of screen) – returns to
previous screen.
• Home icon (appears top left) – returns to last-viewed
home screen.
•Confirm check mark (appears top right) – confirms
choice and returns to previous screen.
6.4 Status bar icons
Located at the top of the screen, these provide different
types of information about your microphone.
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7 Indicator lights
The microphone features have two indicator lights: one
above the On/Off button, the other surrounding the large
Mute button.
Symbols Meaning
Always
visible
Indicator light
Battery status / Charging / Low
battery
5h20
Remaining use time
On/Off
1s1s1s
Switched on
Network mode: Network/SubNet
Recharge device
Audio: Input/Output/Boom
On/Off
USB cable connected
1s1s1s
Network role: Stand-alone/
Primary/Secondary
Charging
Fully charged
1s1s1s
2s2s2s
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Charging
Fully charged
Microphone mode: Lanyard/Small
Group/Pointing
Visible
only in
use
Meaning
Muted
Primary microphone
not available
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8 Accelerometer
9 Lanyard
This internal component analyzes the microphone’s
orientation, adapting/optimizing its three microphones
accordingly.
This is used to wear the microphone around the neck.
• Distance from mouth to top of microphone should be approx. 20 cm / 8”.
• Lanyard features a safety breakaway for urgent removal.
How to use it:
20 cm / 8”
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10 Standard accessories
The following accessories are included in the
microphone’s box.
•Charger
•Lanyard
•Pouch
• Audio cable
• Recording cable
10.1Charger
The microphone contains a
rechargeable lithium polymer
battery. To charge this, connect the
microphone to a power outlet using
the supplied micro USB cable and
the power adapter.
When fully charged (a solid green
light is displayed), disconnect power
supply from mains and USB cable
from microphone.
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10.2 Lanyard
This clips into the top of the microphone.
10.3Pouch
Use this to protect the microphone
from scratches. Hand wash only.
10.4Audio cable
Used to connect an external audio
device.
10.5Recording cable
Used to record the microphone’s
output signal on a computer or tablet.
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11 Optional accessories
The following optional accessories are not included in the
box.
• Roger Charging Rack
• Roger WallPilot
• Carrying case
• Belt clip
• Boom microphone
• Protective case
• Screen protector
• UK/AU adapter
11.1Charging Rack
Use this to charge up to four Roger for Education devices.
11.2 Roger WallPilot
Automatically connects Roger
receivers and microphones to
a room’s Roger network.
Wall-mounted.
11.3 Carrying case
Keeps the microphone safe during
transit.
11.4 Belt clip and Boom microphone
For use when lanyard is not available. When boom
microphone is in use, Automatic microphone mode is
disabled. To access modes such as Small Group mode,
remove the boom microphone’s cable from Roger
Touchscreen Mic.
The EasyBoom microphone for Roger inspiro
cannot be used with Roger Touchscreen Mic.
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12 Basic functions
11.5 Protective case
Protects the microphone from accidental damage.
11.6 Screen protector
Prevents display from being scratched. May need
replacing in case of intensive use.
11.7 UK/AU adapter
Country-specific adapter for the microphone’s power
supply.
Please visit www.phonak.com to learn more.
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12.1Turn on the microphone
Press and hold the On/Off button
until indicator light blinks green.
12.2Turn off the microphone
Press and hold On/Off button until
pop-up window appears. Follow
instructions in this window.
12.3 Wake/Sleep
Sleep puts the microphone’s display
to sleep, saving its battery and
preventing anything from
happening if the screen is touched.
The microphone sleeps (locks itself)
automatically if you do not touch
the display for a set period of
time (customize this time via
Settings / Display / Screen saver).
To put microphone to
sleep or wake it up,
press On/Off button.
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13 Functions
12.4Mute/Unmute
Mute
• Press the Mute button
• Indicator light blinks red,
indicating device is muted and
Mute icon is briefly displayed
on-screen
Unmute
•Press Mute button again to unmute microphone.
13.1 Connect
Connects nearby Roger devices, such as receivers,
microphones and DigiMasters, to the same network as
the Roger Touchscreen Mic.
How to use it:
• Roger device to connect must be turned on and within
10 cm / 4” of the Roger Touchscreen Mic
• Tap Connect to add device to network
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13.2 Network
Returns the microphone to the existing room network.
13.3 Check
Wirelessy checks data in another Roger device.
How to use it:
•Network is the microphone’s default mode – its icon is
automatically selected (circled green)
• There is usually no need to tap the Network icon, except
after using a SubNet (see 14.1 SubNet)
How to use it:
• Roger device must be turned on
• Swipe screen until the Check icon is visible (Screen 2)
• Roger device to be checked shall be within 10 cm /
4” of the microphone
• Tap Check icon
What is displayed?
•Network status
•Name
• Device type
• Serial number
• Hardware version
• Firmware version
• Battery status (Roger device checked)
• Total usage time (usage time when turned on)
• Link quality (statistics after 10 min of use)
Data shown may differ with device type.
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13.4 List devices
Lists those Roger devices, such as Roger receivers, that
are turned on and in the current classroom network.
13.5 Disconnect
Disconnects Roger devices from the microphone’s
network.
How to use it:
• Ensure all Roger devices are turned on
• Swipe screen right-left to locate List devices icon
•Tap List devices (a spinning “searching” symbol will
be displayed)
• Hold Roger microphone within 10 cm / 4” of Roger
devices*
• Roger devices will be listed (listed devices already
connected to microphone will show a Connect icon)
• To stop process at any time, tap Home
How to use it:
• Swipe screen right-left to locate Disconnect icon
• Place Roger receivers (turned on) within 10 cm / 4” of
microphone
•Tap Disconnect
Time required to list all devices may vary.
* Microphone may also detect devices located further away.
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13.6 SoundField
Adjusts volume of a connected Roger Dynamic SoundField
DigiMaster loudspeaker. Icon appears grey if no
DigiMaster is connected to the microphone.
How to use it:
• Ensure Roger DigiMaster is turned on
• Swipe screen right-left to locate SoundField icon
•Tap SoundField
• Adust volume using +/–
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14 Advanced Roger Touchscreen Mic network options
Roger technology enables the following advanced network
functions.
14.1 SubNet
Use this to speak separately to one or more students,
without disturbing the rest of the connected group, by
creating a temporary subnetwork.
Useful for: one-on-one instruction, small-group
instruction, repetition/reinforcement of instructions.
How to use it:
•Tap SubNet
•Tap Connect within 10 cm / 4” of receiver of each
required student
• Talk into microphone as normal
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To stop using SubNet (return to room’s existing
network):
•Tap Network
• Either: student passes in front of Roger WallPilot
(optional accessory)
• Or: tap Connect within 10 cm / 4” of each student’s
receiver
14.2 JoinNet
Use this to join another microphone’s network, without
interrupting the group, via any microphone or receiver in
that network.
Useful for: coteachers, teaching assistants.
How to use it:
• Swipe screen left-right to locate JoinNet icon
•Tap JoinNet within 10 cm / 4” of Roger Touchscreen
Mic, receiver or WallPilot in desired network
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15 Microphone modes
14.3 NewNet
Erases the microphone’s current network (including
SubNets). All required devices, e.g., receivers and
additional microphones, will need reconnecting.
How to use it:
• Swipe screen left-right to locate NewNet icon
• Tap NewNet
• Tap Yes to confirm
The Roger Touchscreen Mic features four microphone
modes to suit every learning situation:
•Automatic (default)
•Small Group
•Pointing
•Lanyard
How to change microphone mode:
• Swipe screen left-right to locate Mic mode icon
• Tap Mic mode
• Select preferred microphone mode
15.1 Automatic mode – how does it work?
The microphone automatically chooses its own
microphone mode: either Small Group, Pointing (if
enabled) or Lanyard. This automated choice is based on
the microphone’s built-in accelerometer, which analyzes
its orientation.
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15.2 Small Group mode
Use this to listen in small-group situations comprising
two to five students.
How to use it:
• Place Roger Touchscreen Mic in center of table
• Microphone will detect the students’ voices,
automatically orienting its three built-in microphones
towards the current speaker
• Small Group mode icon is visible in the status bar
15.3 Lanyard mode
Use this when wearing the microphone around the neck.
The Lanyard mode icon is visible in the status bar.
Lanyard
In Small Group mode, connection to all
secondary microphones and DigiMasters will be
temporarily suspended.
Small Group
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16Settings
15.4 Pointing mode
Sometimes the person responsible for using the Roger
Touchscreen Mic is the student themselves. They may, for
example, take the device with them to different classes.
Pointing mode allows a student to simply point the
microphone in the direction of the teacher to capture
their voice (range: 4 m / 13’).
• Pointing mode icon is visible in status bar
• Pointing mode is only available when microphone is
used as a stand-alone device
Pointing mode is deactivated by default (shown
grey in Mic mode menu). To activate it, tap
Settings/Pointing/Activate.
Pointing
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16.1 Settings menu
Use this menu to adjust the microphone’s settings. Some
menu options appear grey until used.
How to use it:
• Swipe screen right-left to locate Settings icon
•Tap Settings
• Change settings required
• When done, tap Return (top left)
• Then tap Home (top left)
16.2 Languages
Sets microphone’s interface language.
How to use it:
• Select preferred language in menu
16.3 Name
Allows you to give your microphone a custom name for
easier identification.
How to use it:
• Swipe to, then tap each required letter.
To delete last letter/number, tap X (on right)
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16.4Network mode
Should multiple microphone users need to talk to
receivers in the same network, different modes are
available:
• Mixing (by default)
•Primary Talker
•Equal Talker
How to use it:
• Select your preferred Network mode
16.4.1 Network mode - Mixing
Designed for coteaching situations, where for example a
teacher and a teaching assistant are teaching together.
Both microphones are able to pick up and transmit voice
signals simultaneously.
If a Roger Pass-around is also being used in class,
Mixing mode also applies to this device. If several
Roger Pass-arounds are being used, the first device
to detect a voice signal will be activated, in “first in,
first served” fashion.
Mixing with Roger Multimedia Hub
When a Roger Multimedia Hub transmitter is available in
the network and the talker is wearing Roger Touchscreen
Mic, audio from the Roger Multimedia Hub and the
talker’s voice will be mixed.
16.4.2Network mode - Primary Talker
Gives the wearer of the “Primary” Roger microphone first
priority when speaking (also see 16.4.4 Understanding
microphone “roles” in the network).
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16.4.3 Network mode - Equal Talker
In the case of two or more Roger microphone users, the
first person to speak is given priority (aka “first in, first
served”).
16.4.4 Understanding microphone “roles” in the
network
Multiple microphones can be connected to the same
network. Each microphone plays one of three distinct
roles: stand-alone, primary or secondary.
Stand-alone role
A microphone plays the Stand-alone role when it is the
only Roger microphone in the network. In this case, all its
microphone modes can be used (in fact, Pointing mode is
only available in Stand-alone).
Primary role / Secondary role
When there is more than one microphone in a network,
one device plays the Primary role (this is the device used
to manage the network), while the others play Secondary
roles.
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It is easy to identify whether a microphone is Primary or
Secondary: if Primary, the number 1 is displayed over a
green background on the left of its status bar. If
Secondary, the number 2 is displayed over a white
background.
16.5 Push-to-Talk (PTT)
This setting enables any Roger Touchscreen Mic user to
activate/deactivate the Push-to-Talk (PTT) function of a
Roger Pass-around device. The Roger Touchscreen Mic
does not include its own PTT function.
The Roger Pass-around offers two different ways of
picking up the talker’s voice:
• Default (as with all Roger microphones): automatic
Voice Activity Detector (VAD)
• Optional: manual Push-to-Talk (PTT)
Since PTT is deactivated by default, this function must be
activated by Roger Touchscreen Mic before use.
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Only one Roger Pass-around user will be broadcast
to the network at one time. Priority is given to the
first user to press their device’s microphone (PTT)
button.
How to activate/deactivate PPT:
• Select Activate or Deactivate
16.5.1 How to use Roger Pass-around (PTT):
• Hold Roger Pass-around to mouth
• Press and hold microphone button to talk
• Green light indicates voice is being broadcast to Roger
receivers and SoundField
• If other Roger Pass-arounds are in network, their
indicator lights will turn orange
• When done talking, release microphone button
• Indicator light will turn off (no color)
16.5.2How to use Roger Pass-around (VAD)
• Hold Roger Pass-around to mouth
• Green light indicates voice is being broadcast to Roger
receivers and SoundField
• When done talking, indicator light will turn off
(no color)
5-10 cm | 2-4“
16.5.3 Reading a book with the Roger Pass-around
When a student is reading to the group, we recommend
using Roger Pass-around with its table stand.
This approach allows the student to use both his/her
hands to hold the book. Plus, the Roger Pass-around’s
accelerometer detects its position in the stand and
automatically adapts its internal microphone settings to
optimize its voice pick-up performance.
5-10 cm | 2-4“
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How to read a book with PTT activated:
• Press Roger Pass-around’s microphone button
• Green light indicates Roger Pass-around’s microphone
is active
• If other Roger Pass-arounds are in network, their
indicator lights will turn orange
• Hold book with both hands and talk in direction
of Roger Pass-around
• When done, press microphone button once more
to deactivate and unlock
• All indicator lights will turn off (no color)
A
How to read a book with PTT deactivated
(VAD default)
• Hold book with both hands and talk in direction of
Roger Pass-around
• Indicator light will turn green, indicating student’s voice
is being broadcast to Roger receivers and SoundField
• If other Roger Pass-arounds are in network, their
indicator lights will not change (no color)
• When done, the indicator light will turn off (no color)
B
30-40 cm | 12-16“
<1s
C
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30-40 cm | 12-16“
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16.6Pointing mode
Activates/deactivates the microphone’s Pointing mode.
How to use it:
• Select Activate or Deactivate as required
When Pointing mode has been deactivated, the Pointing
option in the Microphone mode menu will appear greyed
out and can no longer be selected.
16.7Audio settings
Roger Touchscreen Mic offers the following audio
connection possibilities.
• Input
•Output (tablet)
•Output (computer)
16.7.1Input
Allows Roger Touchscreen Mic to broadcast the audio
from any multimedia device to its network.
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How to use it:
• Plug one end of supplied 3.5 mm / 1/8” cable into
multimedia device’s audio out (i.e. headphone) jack
• Plug other end into Roger Touchscreen Mic’s 3.5 mm /
1/8” (audio) jack
•Select Input
16.7.2Output (tablet/computer)
Sends the talker’s voice from Roger Touchscreen Mic to
a computer or tablet for recording.
How to use it:
• Plug one end of supplied 3.5 mm / 1/8”cable into
microphone jack of the recording cable
• Plug other end of 3.5 mm / 1/8” cable into Roger
Touchscreen Mic’s 3.5 mm / 1/8”(audio) jack
• If tablet/computer features separate microphone input:
plug other end of recording cable into this microphone
jack
• If tablet/computer features single headphone input (no
separate microphone input): plug other end of
recording cable into this headphone jack
•Select Output (tablet)
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The sole difference between Output (tablet) and Output
(computer) settings is the output level of the Roger
Touchscreen Mic’s audio connector.
Audio settings
Input
Output (tablet)
How to use it:
• Ensure Roger receiver is located within 10 cm / 4”
of Roger Touchscreen Mic
•Select Roger receiver settings
• Select data to be configured
16.8.1 Name
How to use it:
•Select Name
• Enter user name using scroll key
• To delete the last letter/number, tap X (on right)
Output (computer)
16.8Roger receiver settings
Use this function to configure the following Roger receiver
data.
• Name (for easy identification in network)
• EasyGain (adjust level)
• CI profile (Roger X only)
• Default settings
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16.8.2EasyGain level
Each +/– step represents a change in gain of 2 dB (up to
max. 8 dB higher/lower than middle setting).
How to use it:
•Select EasyGain level by pressing + or – to adjust gain
of Roger receiver attached to hearing instrument
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16.8.3CI profile
How to use it:
•Select CI profile as per list below
• Automatic (for all CI models not mentioned in the list
below)
• Profile 2 (Opus 2)
• Profile 3 (Naída CI + ComPilot/Sonnet)
• Profile 4 (Harmony/Auria +8 dB EasyGain)
• Profile 5 (MicroLink CI S)
• Profile 9 (Nucleus 5, 6)
• Profiles 1, 6, 7, 8 are not currently applicable
Tap question mark (top right) to view CI profile/model list.
Please consult www.phonakpro.com (FAQ section) to check
CI profiles for latest CIs on the market.
16.8.4Default settings
Resets a Roger receiver to its default settings.
16.9View network
Displays which microphones (MultiTalkers) or loudspeakers
(DigiMasters) are currently connected to the Roger
Touchscreen Mic in the network. These devices must be
turned on to be shown in the list.
How to use it:
•Select View MultiTalkers (Roger microphones and
Roger media transmitters) or View DigiMasters
(Roger DigiMasters)
16.10 DigiMaster audio IN
Adjusts the audio input volume of a Roger DigiMaster
loudspeaker.
How to use it:
• To increase volume, press +
• To decrease volume, press –
How to use it:
•Select default settings
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16.11Reconfiguration
Resets Roger Touchscreen Mic’s language settings to
factory “out of the box” settings.
16.13 Quick menu
Locks most icons (see below) in order to avoid unintended
use. Requires a passcode to be activated.
How to use it:
•Select Activate/Deactivate (default)
All icons will be locked except: Connect, Check, Disconnect,
Settings (since these four icons are essential for daily use
of the microphone). Physical buttons will not be locked.
When activated, you will be asked to select the
microphone’s language the next time it is turned on.
When deactivated, the currently selected language will be
kept when microphone is turned off.
Connect
16.12 Verification mode
Used by professionals to verify a device according to the
Roger POP (Phonak Offset Protocol). When Verification
mode has been activated, an orange banner will be
displayed below the status bar.
How to set passcode:
•Select Set passcode
• Set a four-digit passcode
• To delete the last digit, tap X (on right)
• When done, tap Home
How to use it:
•Select Activate/Deactivate (default)
How to change passcode:
•Tap Settings
• Enter passcode
• Select Quick menu
• Select Change passcode
• Enter new passcode
Verification mode is automatically deactivated when
microphone is rebooted (turned off and back on).
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Check
Disconnect Settings
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How to disable Quick menu:
•Tap Settings
• Enter passcode
•Select Quick menu
• Select Disable Quick menu
In the case of passcode being forgotten, device must be
reset (see 17 Reset the microphone).
16.14 Display settings
Adjusts the following screen settings:
• Brightness
•Screen saver (duration before screen turns off)
16.14.1 Brightness
How to use it:
• To increase brightness, tap +
• To decrease brightness, press –
16.15 Roger Pass-around
Changes the settings of any connected Roger Pass-around
devices located in the same room.
How to use it:
•Tap Roger Pass-around
• Select function to set:
– Volume button
– Automute
– Mute button
16.15.1 Volume button
To avoid students adjusting the volume, this button should
remain locked.
How to use it:
•Tap Lock or Unlock (default)
16.14.2 Screen saver
How to use it:
•Select activation time required
Default activation time is 30 seconds.
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16.15.2 Automute
When Roger Pass-around is lying on a table, it will
automatically mute itself (Automute).
How to use it:
• To disable or enable Automute, tap Deactivate or
Activate
16.17 Connect settings
Selects the type of Connect function used.
How to use it:
• Select the type of Connect function required:
• Connect*
• Mass Connect**
16.15.3 Mute button
This button is deactivated by default to avoid it being
inadvertently pressed when the device is passed around in
class. Can be activated if required.
How to use it:
• To enable or disable the mute button, press Activate or
Deactivate (default)
* Connection of each device is confirmed on-screen.
** Connect icon is relabeled Mass Connect on home screen and
no individual confirmation of Roger receivers connection.
16.16 Power
Adjusts the microphone’s power emission (affecting its
operating range) in order to extend the battery’s operating
time.
How to use it:
• Select function required:
• Standard (default) (100 mW, range: 20 m / 65’)
• Reduced (16 mW, range: 12 m / 39’)
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16.17.1 Connect
How to use it:
• Position device to be connected within 10 cm / 4”
of microphone
•Tap Connect
16.17.2 Mass Connect
How to use it:
•Tap Mass Connect
• Spinning connecting symbol is displayed
• Move microphone within 10 cm / 4” of each device to
be connected
• When complete, tap on spinning connecting symbol
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17 Reset the microphone
16.18 Legal
Font license disclaimer. In English only.
16.19 About Roger Touchscreen Mic
Provides the following information about your Roger
Touchscreen Mic device:
• Device type
• Serial number
• Firmware version
• Hardware version
• Total usage time
Cleans up session memory including protection password.
How to use it:
• Press and hold On/Off and Mute buttons
simultaneously for at least eight seconds
• Indicator light will blink green and microphone will
automatically reboot (turn off and on again)
How to use it:
• Select the microphone information required
>8s
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18 Technical data
18.1Roger wireless technology standard
Roger is a digital, adaptive wireless technology standard
developed by Phonak that provides optimal listening in
noisy environments and over distance. Roger operates in
the 2.4 GHz band.
18.3 Network compatibility
Only Roger transmitters or audio hub transmitters
(running software version 4.0 or later) are compatible with
Roger Touchscreen Mic. Follow the instructions displayed
in the pop-up windows when connecting devices.
18.2Operating range
The operating range between the Roger Touchscreen
Mic and receivers, microphones, media transmitters is
20 m / 65’.
If distance between devices is greater than 20 m/65’,
voice broadcasting from microphone is interrupted.
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19 FAQs (Frequently Asked Questions)
How many Roger devices can be connected in the
same network by the primary Roger microphone?
• Unlimited number of Roger receivers
• Up to 35 Roger microphones
• Maximum one Roger Multimedia Hub when mixing
network mode is selected
• Maximum one Roger DigiMaster 5000
• Up to two Roger DigiMaster 7000
• Up to five Roger DigiMaster X
Is it possible to integrate Roger Touchscreen Mic to
an existing classroom network, where the primary is
a Roger inspiro?
• Yes, press connect from the Roger inspiro within
10 cm / 4” of the Roger Touchscreen Mic
• Roger inspiro must be in Roger only mode
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Is it possible to integrate Roger inspiro into
a classroom network, where the primary is a
Roger Touchscreen Mic?
• Yes, in the network mode of the Roger Touchscreen Mic,
select Primary Talker mode or Equal Talker mode
• Then press Connect on the Roger Touchscreen Mic
within 10 cm /4” of Roger inspiro
Remark: the specific Roger Touchscreen Mic features
(i.e Mixing) will not be available in that configuration
How to know if the Roger Touchscreen Mic is the
primary in the classroom network?
• On the upper left part of the display a “1” is displayed
More FAQs, visit www.phonak.com
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20 Troubleshooting
Problem
I cannot switch Roger
Touchscreen Mic on
Roger Touchscreen Mic is turned
on, but I cannot understand the
talker
I cannot hear the talker’s voice
even though Roger Touchscreen
Mic is switched on
I cannot hear the Roger
Touchscreen Mic through my
hearing aids and Roger receivers
I keep losing the audio signal
I cannot hear the signal from the
multimedia device
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Causes
The battery is empty
What to do
Recharge Roger Touchscreen Mic
The microphone is not positioned
correctly
The microphone openings might
be covered by fingers or clothing
The microphone has been muted
Make sure Roger Touchscreen Mic is pointing towards the talker’s
mouth
Make sure the microphone openings are not covered by fingers,
clothing or dirt
Check the indicator light – if it is red, briefly press the mute button to
activate the microphone
Incorrect hearing aids program
Check that the hearing aids are set to the correct program
(RogerReady/Roger/FM/DAI/EXT/AUX)
Connect the receivers into the network
Receivers are not connected in
the network
In case of multiple microphones,
the primary microphone may not
be switched on or may be out of
range
Distance between Roger
Touchscreen Mic and Roger
receiver is too large
The volume of the multimedia
device is too soft
Check the indicator light – if it is blinking blue, switch on the primary
microphone and check that it is within range
Decrease distance between Roger devices and Roger Touchscreen Mic
Adjust volume in the multimedia device
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Problem
I cannot hear my multimedia
device
I cannot record my voice
Causes
The audio source is muted
What to do
Unmute the audio source
Audio settings are not correct
Roger Touchscreen Mic’s light is
blinking red (double flash)
Roger Touchscreen Mic has
stopped working
Roger Touchscreen Mic is near a
computer, and computer Wi-Fi
connection seems to be slow
“Frowning face” is displayed on
Roger Touchscreen Mic
When the Roger Touchscreen Mic
is lying on the table, indicator
lights on Roger Pass-around are
blinking blue and no voice can be
heard
Its battery charge is low
Select Output (computer) in audio setting after tapping Settings button
on the screen
Charge Roger Touchscreen Mic as soon as possible
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Software issue
The Roger Touchscreen Mic and
computer are too close
Device has suffered an internal
error
When the device is lying on the
table, Small Group mode is
applied and connection to all
secondary microphones and
DigiMasters will be temporarily
suspended
Reboot Roger Touchscreen Mic by simultaneously pressing the On/Off
and mute button for at least 8 seconds
Move Roger Touchscreen Mic’s position to at least 1 meter away from
the computer
Wait 30 seconds until the “frown” disappears. Device will reboot
automatically
Wear the Roger Touchscreen Mic around the neck (lanyard mode)
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21 Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your device, about the terms of the local
warranty.
International warranty
Phonak offers a one-year limited international warranty,
valid as of the date of purchase. This limited warranty
covers manufacturing and material defects. The warranty
is valid only if proof of purchase is shown.
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals, immersion in
water or undue stress. Damage caused by third parties
or nonauthorized service centers renders the warranty
null and void. This warranty does not cover any services
performed by a hearing care professional in his / her
office.
Serial number:
Date of purchase:
68
Authorized hearing
care professional
(stamp / signature):
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22 Compliance information
Declaration of conformity
In body-worn operation, the devices have been found in
compliance with the requirements of EN 62209-2, FCC
rule paragraph 2.1093, the ANSI/IEEE C95.1:1999, the
NCRP Report Number 86 for uncontrolled environment,
according to the Health Canada’s Safety Code 6 and the
Industry Canada Radio Standards Specification RSS-102
for General Population/Uncontrolled exposure.
Hereby, Phonak Communications AG, Länggasse 17,
CH-3280 Murten, declares that these Phonak products are
in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC. To obtain a
copy of the Declaration of conformity, please contact the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(worldwide locations).
This device complies with Part 15 of the FCC Rules and
with RSS247 of Industry Canada. Operation is subject to
the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must
accept any interference received, including interference
that may cause undesired operation. The device has been
tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These
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limits are designed to provide reasonable protection
against harmful interference in a residential installation.
The device generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
the device does cause harmful interference to radio or
television reception, which can be determined by turning
the device off and on, the user is encouraged to try to
correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between device and receiver.
• Connect the device into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
FCC Caution: any changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the device.
This device is granted pursuant to the Japanese Radio Law
(電波法).
This device should not be modified (otherwise the granted
designation number will become invalid).
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23 Information and description
of symbols
The CE symbol is the confirmation by Phonak
Communications AG that this Phonak product
is in compliance with the essential requirements
and other relevant provisions of Directive
1999/5/EC.
This symbol indicates that it is important for
the user to read and take into account the
relevant information in this user guide.
This symbol indicates that it is important for
the user to pay attention to the relevant
warning notices in this user guide.
Important information for handling and
product safety.
Operating
conditions
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This device is designed such that it functions
without problems or restrictions if used as
intended, unless otherwise noted in this User
Guide.
Australian EMC and Radiocommunications
compliance label.
Temperature transport and storage:
-20° to 60° Celsius
(–4° to +140° Fahrenheit)
Temperature operation:
0° to +45° Celsius
+32° to +113° Fahrenheit
Humidity transportation: up to 90%
(noncondensing).
Humidity storage: 0% to 70%, if not in use.
Humidity operation: <95% (noncondensing).
Humidity operation: 200 hPA to 1500 hPA.
Keep dry.
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24 Important safety information
Please read the information on the following pages before
using your Phonak device.
The symbol with the crossed-out garbage bin is
to make you aware that this device may not be
thrown away as normal household waste.
Please dispose of old or unused device, at waste
disposal sites intended for electronic waste, or
give your device to your hearing care
professional for disposal. Proper disposal
protects the environment and health. This
product has an embedded, non-replaceable
battery. Do not attempt to open the product or
remove the battery as this may cause injury and
damage the product. Please contact the local
recycling facility for removal of the battery.
24.1. Hazard warnings
Keep this device out of reach of children aged under
3 years.
Opening the device might damage it. If problems
occur that cannot be resolved by following the
guidelines in the Troubleshooting section of this
User Guide, consult your hearing care professional.
Your device should only be repaired by an authorized
service center. Changes or modifications to this device
that were not explicitly approved by Phonak are not
permitted.
Please dispose of electrical components in accordance
with your local regulations.
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Do not use your device in areas where electronic
equipment is prohibited. If in doubt, please ask the
person in charge.
Device should not be used on aircrafts unless
specifically permitted by flight personnel.
External devices should only be connected if they have
been tested in accordance with corresponding IECXXXXX
standards.
Only use accessories that are approved by Phonak AG.
Using your device’s cables in any way contradictory to
their intended purpose (e. g., wearing the USB cable
around the neck) can cause injury.
When operating machinery, ensure that no parts of your
device can get caught in the machine.
Do not charge device while it is on your body.
24.2. Product safety information
Protect the device from excessive shock and vibration.
Do not expose your device to temperatures and
humidity outside of the recommended conditions
stated in this User Guide.
Never use a microwave or other heating devices to dry
the device.
Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or
alcohol to clean the device.
Only recharge your device using chargers supplied
by Phonak or by stabilized chargers providing 5 VDC
and ≥500 mA.
Do not connect an USB or audio cable to your device
that exceeds 3 meters (9 feet) in length.
Caution: electric shock. Do not insert plug alone into
electrical outlets.
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Protect the device from excessive moisture (bathing,
swimming), heat (radiator, car dashboard), and direct
contact with skin when sweating (workout, fitness,
sport).
The device has a built-in rechargeable battery. This
battery can be charged and discharged hundreds of
times but may eventually wear out. The battery may
then only be replaced by authorized personnel.
X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the device.
Do not use excessive force when connecting your
device to its different cables.
Protect all openings (microphones, audio input and
charger) from dirt and debris.
If the device has been dropped or damaged, if it
overheats during charging, has a damaged cord or plug,
or has been dropped into liquid, stop using your device
and contact your hearing care professional.
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24.3 Other important information
• Persons with pacemakers or other medical devices should
ALWAYS consult their physician or the
manufacturer of their device BEFORE using the device.
The use of the device with a pacemaker or other
medical devices should ALWAYS be in accordance with the
safety recommendations of the physician responsible for
your pacemaker or the pacemaker manufacturer.
• Device collects and stores internal technical data.
This data may be read by a hearing care professional in
order to check the device, as well as to help you use your
device correctly.
• The digital signal sent from the device to a connected
receiver cannot be overheard by other devices which are
not in the microphone’s network.
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Notes
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029-3222-02/V1.00//2016-04/na © Phonak Communications AG All rights reserved
Manufacturer:
Phonak Communications AG
Laenggasse 17
CH-3280 Murten
Switzerland
www.phonak.com/phonak-roger
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