VideoXpert - TechAccess

VideoXpert
This document describes the features, operational issues, and major fixes for the VideoXpert Video Management Software
(VMS). Review each section to determine if an upgrade is warranted for your installation.
NOTE: For technical issues, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international).
Release Increments and Version Numbers
VideoXpert is released in major program increments – 1.8, 1.9, etc. Each VideoXpert increment contains software versions for
your VideoXpert products that have been designed and tested together to expose new features and ensure optimal
performance. When updating your VideoXpert environment, it is expected that you will update all components of your
VideoXpert environment to the software versions indicated by the program increment (1.8, 1.9, etc).
VideoXpert 1.12 / Released December 15, 2016
Use the compatibility matrix below to determine the Accessory Server version you should run to properly support your
VideoXpert environment.
If your VideoXpert environment contains an Accessory Server, you must update your VideoXpert Cores before you perform
the Accessory Server 1.3 update. Update your Accessory Server to version 1.3 immediately following your VideoXpert 1.12
update. Failover services will not function with your VideoXpert 1.12 environment until you update your Accessory Server to
version 1.3.
VideoXpert 1.11
VideoXpert 1.12
VideoXpert Accessory Server 1.2
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VideoXpert Accessory Server 1.3
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NEW FEATURE HIGHLIGHTS
• VideoXpert now supports cameras with “Closed Authentication”. If you have configured a camera to require a user name
and password before it allows a user to retrieve video (for increased security, etc), you can pass those credentials to
VideoXpert through the Devices page of the Admin Portal; VideoXpert will then authenticate against the camera like a
normal user would before retrieving live video. recording video, or retrieving recorded video stored on the camera.
• You can now retrieve video recorded on edge devices. While you cannot play back video directly from edge devices, the
Ops Center will allow you to open an investigation window containing timelines for video stored on a VideoXpert Storage
recorder, video stored on the edge device, and video moved from the edge device to the recorder. You can move video from
the edge device to the recorder to play it back. Video moved from the edge device will not replace video on the recorder;
both sections of video (recorded by VXS and moved from the edge to VXS) will be available on the VxStorage recorder.
• You can now synchronize playback across monitors. This allows you to create a global synchronization group across
relevant parts of your workspace without being confined to a single tab.
• Added support for legacy Pelco cameras and encoders, including Spectra Mini IP, Spectra IV IP, IP110, IP3701, and
NET5300 Series devices.
• Each Tab within the Ops Center now runs as a separate process, making more efficient use of workstation resources.
• You can now assign a number to Shared Display monitors. This allows you to send cells to monitors by number, or to
configure rules and events based for specific shared displays in your control room.
• Permissions now support inclusion or exclusion (“allow all except...”) models for data sources/resources, making it easier
to configure permissions, especially in large environments.
RELEASE NOTES
9/16
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Improved the way in which VideoXpert Storage handles data source assignments. Assignments should now occur faster,
and users should experience greater flexibility when bulk-assigning data sources to Storage.
Snapshots can now be configured to include video overlay information.
Made a number of improvements to reporting features:
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Reports now include a workstation identifier or client identifier where possible.
Reports indicating a change in settings now indicate both the original value and the changed value.
Reports now indicate differences in live and recorded video requests.
The Camera Configuration report includes stream parameters.
Recorder reports for NSM5200 models include retention parameters
In reports, tags now indicate the sources to which they are linked.
CORE VERSION 1.12
New Features and Improvements
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VideoXpert now supports cameras with “Closed Authentication”. If you have configured a camera to require a user name
and password before it allows a user to retrieve video (for increased security, etc), you can pass those credentials to
VideoXpert through the Devices page of the Admin Portal; VideoXpert will then authenticate against the camera like a
normal user would before retrieving live video. recording video, or retrieving recorded video stored on the camera.
Permissions now support inclusion or exclusion (“allow all except...”) models for data sources/resources, making it easier
to configure permissions, especially in large environments.
Made a number of improvements to reporting features:
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Reports now include a workstation identifier or client identifier where possible.
Reports indicating a change in settings now indicate both the original value and the changed value.
Reports now indicate differences in live and recorded video requests.
The Camera Configuration report includes stream parameters.
Recorder reports for NSM5200 models include retention parameters
In reports, tags now indicate the sources to which they are linked.
Improved the behavior of live video during a Core/CMG failover. When the active CMG falls offline, video will either
continue to play, or potentially disconnect and reconnect within seconds.
Major Fixes
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Corrected an issue preventing users from adding multiple cameras to a recorder when selecting multiple cameras by
holding the shift key and selecting a group of cameras.
The Admin Portal now returns a helpful response if a user tries to initiate a device discovery operation while another
discovery operation is already in progress.
Corrected a minor issue causing the “Unassign” option to become unavailable after assigning multiple roles to a new
user.
Corrected an issue causing errors when users searched for cameras using some special characters on the Live page of the
Admin Portal.
Corrected an issue causing the system to inadvertently decommission Media Gateway devices operating on a grace
period after a few minutes.
Corrected an issue preventing users from clustering Core servers when the Windows Firewall was enabled.
Corrected an issue allowing users to add third-party cameras to NSM5200-based recorders. You must add third party
cameras to NSM recorders through the Endura interface using a UDI5000-CAM.
Corrected an issue preventing the Core from discovering devices that had been removed from VideoXpert within the last
two minutes.
Corrected an issue causing exceptions when attempting to PTZ cameras that had been assigned to Storage while active in
an Ops Center workspace.
Corrected an issue causing cameras to appear offline for a short time after being assigned to a recorder.
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Corrected an issue a number of sorting issues across reports.
Large user action reports correctly sort by descending date and time.
Camera configuration reports now show the friendly name of the recorder to which they are assigned.
Corrected an issue in VideoXpert version 1.11 preventing the system from commissioning VideoXpert server and recorder
devices after a user had changed the names of devices on the Devices page of the Admin Portal. This same issue caused
the system to automatically decommission VideoXpert servers and recorders if a user changed the names of these devices
after commissioning them.
Recording schedules can now contain more than 555 cameras.
The Recording tab in the Admin Portal now shows all data sources rather than devices, so that it properly reflects
recording associations.
MEDIA GATEWAY VERSION 1.12
New Features and Improvements
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Added support for legacy Pelco cameras and encoders, including ExSite, Esprit, Spectra, NET5300 Series devices.
Increased performance of JPEG-pull streaming (for low-bandwidth clients).
Added support for Edge Storage retrieval. While you cannot play back video directly from edge devices, you can see
thumbnails of video on the edge to help identify the video you want to move to a recorder.
STORAGE VERSION 1.12
New Features and Improvements
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Improved the way in which VideoXpert Storage handles data source assignments. Assignments should now occur faster,
and users should experience greater flexibility when bulk-assigning data sources to Storage.
You can now retrieve video recorded on edge devices. While you cannot play back video directly from edge devices, the
Ops Center will allow you to open an investigation window containing timelines for video stored on a VideoXpert Storage
recorder, video stored on the edge device, and video moved from the edge device to the recorder. You can move video from
the edge device to the recorder to play it back. Video moved from the edge device will not replace video on the recorder;
both sections of video (recorded by VXS and moved from the edge to VXS) will be available on the VxStorage recorder.
Major Fixes
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Corrected an issue occasionally preventing a failover unit from correctly monitoring a group of active recorders, if that
group already contained a failover monitor; a group of VXS recorders with multiple failover recorders is a valid
configuration.
Corrected an issue causing continuous, i-frame only recording for EVO-05 cameras to stop after the camera restarted.
Corrected an issue causing cameras VideoXpert Storage to report a higher than expected bit rate for cameras, preventing
Storage from accepting camera assignments up to its recording capacity.
The Database Rebuild operation now correctly notifies the user that they will need to reassign data sources when the
rebuild operation is complete.
Corrected an issue causing exceptions when assigning some cameras to a recorder.
Corrected an issue causing batch recording assignments to fail or take an unnecessarily long time if an offline camera
belonged to the group.
Corrected an issue causing the recorder to occasionally report that cameras were not added to the recorder when the
recorder assignment was successful.
The Storage web interface now shows tooltips for cameras, as is consistent with the Admin Portal.
Corrected an issue causing a recorder after all schedules were unassigned from the recorder.
The Storage Web interface now correctly reports the status of volumes.
Corrected an issue allowing users to record an audio source without an associated video source.
OPS CENTER VERSION 1.12
New Features and Improvements
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You can now retrieve video recorded on edge devices. While you cannot play back video directly from edge devices, the
Ops Center will allow you to open an investigation window containing timelines for video stored on a VideoXpert Storage
recorder, video stored on the edge device, and video moved from the edge device to the recorder. You can move video from
the edge device to the recorder to play it back. Video moved from the edge device will not replace video on the recorder;
both sections of video (recorded by VXS and moved from the edge to VXS) will be available on the VxStorage recorder.
You can now synchronize playback across monitors. This allows you to create a global synchronization group across
relevant parts of your workspace without being confined to a single tab.
Each Tab within the Ops Center now runs as a separate process, making more efficient use of workstation resources.
You can now assign a number to Shared Display monitors. This allows you to send cells to monitors by number, or to
configure rules and events based for specific shared displays in your control room.
Snapshots can now be configured to include video overlay information.
You can now assign a friendly name to a map to make the map more easily identifiable.
You can now filter cameras by model and IP address within the Ops Center.
Major Fixes
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Corrected an issue allowing a user to switch cameras when the “Save Snapshot” dialog was open.
Corrected an issue causing the application to quit unexpectedly when a user attempted to open an exported file after
deleting the directory that previously contained the exported file.
Corrected an issue causing the PTZ context menu to become unavailable when a user jumped from recorded video to live
for some PTZ cameras.
The Ops Center now shows, and allows users to access, more than 555 exports.
Corrected an issue preventing cells containing overlay plug-ins to fall out of recalled sync groups.
Users can now show camera details for cameras on the map in Edit Mode by right-clicking the camera and selecting
Show Details.
Corrected an issue preventing cameras on a map from displaying tags assigned to them while the mapping application
was open until the map was closed and re-opened.
Improved the speed with which the mapping application loads maps containing large quantities of cameras.
Corrected an issue preventing users from saving maps after changing the name of the map.
Corrected an issue causing memory usage to climb whenever users recalled saved workspaces. In extreme cases, this
issue may have caused the application to crash.
Corrected an issue causing sequences, and the Ops Center in general, to become sluggish when used for an extended
period of time.
Corrected an issue that occasionally prevented tooltips from displaying camera resolutions.
Corrected an issue causing sluggish behavior in the Mapping plug-in when in edit mode. This same issue may have
caused the plug-in to quit unexpectedly when a user attempted to perform editing actions (placing cameras on a map,
searching for cameras, etc).
Corrected an issue preventing users from opening cameras on a map by double-clicking a camera.
Corrected an issue occasionally preventing the “Refresh Source List” button from loading.
Corrected an Export Player issue causing audio to fall out of sync with video when multiple audio-enabled sources were
playing back in a 2x2 workspace.
Corrected an issue causing the Event Viewer to report “invalid time value” when running on a workstation with a 24-hour
time format.
Corrected an issue causing the workspace list to show duplicate entries after a user deleted a workspace.
Corrected an issue preventing changes from saving across Collaborative Tabs in some cases.
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You can now initiate playback in a collaborative tab using the quick callup hotkey.
Corrected an issue preventing users from re-playing exported video clips after the playhead reached the end of the clip.
Corrected an issue causing paused sequences to restart automatically when a user moved to another tab and then back to
the sequence.
The Tabs list is now properly refreshed when users add new tabs or edit existing ones.
VideoXpert 1.11 / Released October 17, 2016
NEW FEATURE HIGHLIGHTS
• Added LDAP support, allowing you to authenticate users in an Active Directory.
• Added support for “Archive Video Groups”: network storage that acts an extension of VideoXpert Storage. As VideoXpert
storage reaches its maximum capacity, it will begin to move video to the Archive Video Group, allowing you to extend the
retention period for your VX Storage recorders using your existing recording platforms.
• You can now install VideoXpert Storage as a software platform on your existing recording hardware. Refer to VideoXpert
specifications for hardware requirements.
• Added an Alarm Sequencing mode to the Ops Center. Much like the pop-up on alarm feature in Endura and Digital Sentry
platforms, this mode automatically populates cameras as relevant events occur in your environment, and automatically
closes cameras as events are acknowledged or expire.
• Added MPEG-4 support. You can now add, stream, record, and export MPEG-4 streams in VideoXpert.
• Added an Event Viewer to the Ops Center. The Event Viewer plug-in provides an interface for events -- much like the
Events page within the Admin Portal; events associated with video streams (i.e. camera analytic events) include links to
cameras/streams, allowing you to use events to quickly find and watch relevant video.
• Incorporated SNMP support so you can monitor and send traps relating to your VideoXpert system’s hardware, uptime,
and the status of software services. To enable SNMP support, you must download and install the VideoXpertSNMP.msi
installer; you should run the installer on all VideoXpert components you want to monitor via SNMP.
• VideoXpert can now receive and account for analytic events from Pelco cameras. Analytic events are automatically
associated with video, so you can go to the relevant video using the Event Viewer plug-in in the Ops Center.
• Improved failover support for VideoXpert Storage recorders. You can now designate a failover unit to monitor up to 8
active recorders; the failover unit will step in if a unit it is assigned to monitor fails, preventing video loss.
CORE VERSION 1.11.12245.36
New Features and Improvements
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Added LDAP support, allowing you to authenticate users in an Active Directory.
Optera cameras are now discovered like other Pelco cameras.
Core servers now provide “failover” PTZ control for Optera cameras. If the VideoXpert Storage recorder hosting an Optera
camera fails, and the recorder does not have a direct failover, the Core will handle PTZ operations for Optera cameras. If
you previously added your Optera cameras as 3rd party cameras, you should “re-discover” the camera to enable this
option. (Go to the Devices page, click Add, and select “Discover and Add Pelco Devices”.)
Core now includes input loss and input restored events, helping users troubleshoot stream failures from encoders. These
events reflect stream loss or restoration from an analog device to an encoder (as opposed to the stream loss and stream
restored events, which reflect stream loss or restoration from the IP device to VideoXpert).
You can now configure backups from within the Admin Portal. (You must still restore the database using the
BackupInteractive tool, as with previous iterations of VideoXpert.)
You can now configure Core to store event logs for up to 90 days.
VideoXpert can now receive and account for analytic events from Pelco cameras. Analytic events are automatically
associated with video, so you can go to the relevant video using the Event Viewer plug-in in the Ops Center.
Major Fixes
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“Drawing Image” events now show the user name, core, and drawing name relevant to the event.
PTZ Pattern and Preset related events now list the friendly name of the camera rather than the UUID.
Corrected an issue preventing a user from assigning a group of cameras to a VideoXpert Storage recorder if any camera in
the group was unavailable. An individual assignment to Storage may time out after 120 seconds if unavailable, but a
single device time-out will no longer prevent the Core from adding other selected devices to Storage.
Corrected an issue causing an exception when adding certain cameras to Storage.
Corrected an issue preventing users from sorting by “name” and “type” when selecting the video sources available to
certain permissions.
Corrected an issue preventing export-related events from appearing in the User Actions report.
Corrected an issue causing the Camera Configuration report to contain duplicate entries.
Corrected an issue causing large reports to timeout or fail. While the system may take a long time to process a request for
a large report (long time frame, large number of users and devices, etc), the report should not timeout.
Corrected an issue causing exceptions when attempting to assign cameras to VideoXpert Storage. This fix also increases
the timeout period for camera assignments to 120 seconds.
Corrected an issue with Endura migration preventing users from being linked to appropriate roles when imported into
VideoXpert.
The system now appropriately logs user actions against views, including tabs, workspaces, and when a user launches a
view to another workspace.
Improved search/filtering functionality on the Users page.
Corrected an issue causing Core to unsubscribe and immediately subscribe again to events every 5 minutes, rather than
renewing previous subscriptions. For some cameras, this resulted in excessive alarm active and inactive events and high
memory utilization.
Corrected an issue preventing datasource IDs from appearing for certain events.
Corrected an issue causing timestamps to jump to 1/1/1970 for up to 10 seconds, before returning to the actually
requested time on enhanced decoders for some cameras immediately after rewinding.
Corrected an issue preventing a user from adding an aggregated site due to a duplicate entry in the database; this issue
typically occurred if an attempt to add an aggregated site failed and the user retried.
Third party cameras should now properly update online or offline statuses in a reasonable time period.
TCS encoders no longer appear as PTZ devices within the system.
Corrected an issue preventing users from clustering Core servers if a firewall was enabled on one Core.
Corrected an issue causing the “Manage User Accounts” permission inadvertently grant the “Manage System Views”
permission.
Core now receives “device offline” events for cameras connected through Digital Sentry recorders.
Corrected an issue preventing the Core from differentiating between multiple audio channels on a multi-channel encoder.
Audio channels are now labeled in accordance with their corresponding video channels.
Core now accurately represents “Recording to” information for Evo cameras; Evo cameras will now show the recorder to
which they are assigned in the Ops Center.
MEDIA GATEWAY VERSION 1.11.67
New Features and improvements
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Added MPEG-4 support. You can now add, stream, record, and export MPEG-4 streams in VideoXpert.
Major Fixes
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Corrected an issue causing the Media Gateway to obtain a new device ID after an update, requiring users to remove the
pre-upgrade instance of the Media Gateway and add/discover the post-upgrade instance.
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Media Gateway software is now consistently reflected as the “VideoXpert Media Gateway Service” throughout
Windows.
STORAGE VERSION 1.11.96
New Features and Improvements
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Added support for “Archive Video Groups”: network storage that acts an extension of VideoXpert Storage. As VideoXpert
storage reaches its maximum capacity, it will begin to move video to the Archive Video Group, allowing you to extend the
retention period for your VX Storage recorders using your existing recording platforms.
You can now install VideoXpert Storage as a software platform on your existing recording hardware. Refer to VideoXpert
specifications for hardware requirements.
Added MPEG-4 support. You can now add, stream, record, and export MPEG-4 streams in VideoXpert.
Improved failover support for VideoXpert Storage models. You can now designate a failover unit to monitor up to 8 other
units; the failover unit will step in when any unit it is assigned to monitor fails, preventing video loss. You can enable
failover and make failover assignments from the Storage interface.
Major Fixes
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Corrected an issue causing some cameras to take an inordinate amount of time to respond to RTSP requests without
being marked offline.
Corrected an issue causing a change in the transmission method for Storage to take longer than 15 seconds, resulting in
exception errors at the Core.
Corrected an issue preventing users from streaming live video from a third party camera if the camera was removed from
a VXS recorder, and then added back to the recorder from which it was removed within 5 minutes.
Corrected an issue preventing VideoXpert Storage from recognizing audio sources that were enabled or added after the
device hosting the audio source was already added to the recorder.
OPS CENTER VERSION 1.11.9843.5
New Features and Improvements
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Added an Alarm Sequencing mode to the Ops Center. Much like the pop-up on alarm feature in Endura and Digital Sentry
platforms, this mode automatically populates cameras as relevant events occur in your environment, and automatically
closes cameras as events are acknowledged or expire.
You can now right-click and drag to select and automatically open multiple cameras within the Mapping plug-in.
Ops Center now allows overlay plug-ins within investigation tabs.
You can now rotate video in cells. Right click a cell, and select “rotate” to rotate a stream view; use the rotate option to
get the right view for cameras situated on a wall (rather than a ceiling) and other similar camera placements.
Added MPEG-4 support. You can now add, stream, record, and export MPEG-4 streams in VideoXpert.
Added an Event Viewer to the Ops Center. The Event Viewer plug-in provides an interface for events -- much like the
Events page within the Admin Portal; events associated with video streams (i.e. camera analytic events) include links to
cameras/streams, allowing you to use events to quickly find and watch relevant video.
Included an updated VideoXport player, which now includes the ability to view exported clips in a 2x2, synchronized
layout, much like an investigation in the Ops Center.
Major Fixes
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Corrected an issue preventing audio playback from newly-added multi-channel encoders containing multiple audio
sources until after a restart of the Ops Center.
Corrected an issue causing the application to crash when users opened the Tags or Export Archive interfaces when
Mission Control was opened from a shared display.
Corrected an issue preventing the Export Archive from providing relevant feedback in a timely manner for clips exported
from an aggregated site. The Export Archive now shows exports on demand.
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Corrected an issue occasionally preventing the application from showing resolution, framerate, and other information for
some cameras.
Corrected an issue occasionally preventing child permission restrictions for the Mapping plug-in from taking effect when a
user had an unrestricted parent permission.
Corrected an issue potentially causing “choppy” playback of Optera cameras.
Corrected an issue allowing users to add clips from multiple aggregated sites to a playlist. You cannot export clips from
multiple sites; VideoXpert no longer allows users to add clips from multiple sites and returns an appropriate error.
Corrected an issue preventing the Mapping plug-in from supporting more than 550 tags.
Corrected an issue preventing the Mapping plug-in from showing the correct names for updated maps and map files
unless a user closed and restarted the plug-in.
Corrected an issue causing export errors for unavailable clips to list times in UTC rather than local times.
Corrected an issue causing a stream error when users attempted to open more than 16 streams on enhanced decoders.
Corrected an issue preventing the 3D mouse and KBD5000 from functioning properly in Turkish and German localizations.
Tooltips now show additional camera details, including UUID, Model, Software Version, and Camera Name.
Corrected an issue causing audio to continue to play at 1x even when fast forwarding video in the VideoXport Player.
Dragging an investigation tab to a new window now preserves playback times as expected.
If an audio source is assigned a tag, filtering by that tag will now correctly show video sources associated with the tagged
audio source.
Logging out of the Ops Center application now releases memory as expected, preventing the application from consuming
excessive memory.
Corrected an issue preventing PTZ states from persisting when switching from primary to secondary streams.
Corrected an issue preventing thumbnails from properly appearing in investigation tabs.
Corrected an issue preventing users from taking snapshots from EVO cameras.
Corrected an issue preventing users from being able to CTRL + Click to select multiple cameras in the source list.
Improved the behavior of plug-ins, preventing plug-ins from consuming excessive resources and providing better behavior
when moving plug-ins or switching to and from tabs containing plug-ins.
Bookmarks for EVO series cameras now display thumbnails when a user hovers over them in the timeline.
VideoXpert 1.10 / Released June 30, 2016
NEW FEATURE HIGHLIGHTS
• Added “Shared Display” mode. A Shared Display mode allows an administrator to configure the Ops Center to operate
autonomously to drive a “monitor wall.” While running in Shared Display mode, the Ops Center auto-launches and
logs in after Windows loads, and runs without window chrome, or Mission Control.
• Added a “Sequencing Mode.” This mode allows users to cycle through a series of cameras within a tab; the user
configuring the sequence can determine the cameras in the sequence, the cycle period, and the replacement behavior
from cameras.
• Added new Storage features (failover, database rebuilding, etc).
— Added support for enabling a second Accessory Server (failover). In a high-availability configuration, the Accessory Server that
you configure first will act as the primary server; the secondary server will come online only if the primary falls offline.
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Added support for ONVIF S compliant cameras and devices.
Added support for native Evo and Optera series camera dewarping.
Added a new Export Player that performs iPTZ for Evo and Optera series cameras. Core must be updated to get the new
Exports Service.
CORE VERSION 1.10.11316.30
New Features and Improvements
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Added support for audio: Audio support allows audio input on Pelco camera/encoder to be used for Live view/Playback.
Added new event types to support Shared Display mode and new Storage features (failover, database rebuilding, etc).
Major Fixes
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Corrected an issue preventing users from removing the Media Gateway virtual IP and converting from a multi-Media
Gateway setup to a single Media Gateway.
Corrected an issue causing motion events for Digital Sentry-connected cameras to appear as if coming from VideoXpert
Storage.
Client snooze events are now reflected in reports.
Corrected an issue causing NET5508 models to revert to default names after upgrading from VideoXpert 1.8 to 1.9.
Corrected an issue preventing the system from accessing or delivering recorded data from a VSM or NSM5200 pool when
the pool manager fails.
Corrected an issue causing the list of aggregation members to disappear when an administrator changed ports or
bandwidth settings.
Corrected an issue preventing Core from discovering devices outside its own VLAN or when using certain switches. Click
Add > Discover Pelco Devices once to discover devices on the same VLAN as Core. After about 30 seconds, you can
perform the same discovery function to find devices across other VLANs.
Corrected an issue allowing users to access motion events even after permission to view motion events was removed
from the user’s role.
The Display Name field is now appropriately limited to 64 characters.
Events are now sorted properly by name.
Corrected an issue preventing the system from consistently displaying PTZ preset and pattern menus.
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The Store Exports in an Alternate Location field now recognizes and prevents users from saving an invalid path.
Corrected an issue causing exports to fail when the local drive was at 75% or greater utilization, even if exports were
hosted in another location.
You can now change drivers for third-party cameras.
Corrected an issue causing Core to recognize and represent Accessory Servers as additional Cores.
Corrected an issue allowing users on a parent system to create schedules for aggregated cameras, even though you
cannot create and apply schedules to aggregated cameras. Schedules can only apply to cameras in the local system
environment.
Corrected an issue preventing Core from updating or re-discovering cameras when the cameras’ IP addresses changed.
Reports now accurately reflect the “Event Tag Unlinked” event.
Corrected an issue preventing users from updating if the Core was set to store exports in a location that was inaccessible
at the time of update.
Corrected an issue allowing users to view exported video from cameras they did not have permission to access.
Corrected an issue allowing users to view maps without the “View Maps” permission.
You can now change the location of the Export Archive.
Corrected an issue causing exaggerated latency when multiple users log in and request resources (opening streams, etc)
simultaneously.
MEDIA GATEWAY VERSION 1.9.10616.4
New Features and Improvements
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Camera tooltips now list the users watching a camera’s live video stream.
Added audio support for cameras.
Improved live stream connection times. Media Gateway made a change to ensure that a new connection always requests
an iframe. This greatly improved connection times.
Major Fixes
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Corrected an issue preventing users from reliably streaming JPEG in low bandwidth (10 Mbps or less) situations.
STORAGE VERSION 1.2.2319.94
New Features and Improvements
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Added an interface for Storage. Open a web browser and connect to Storage using the IP address of the unit. From the
Storage Web interface, you can configure NTP, failover, backups, and view the recording status of the unit.
Storage now takes daily database backups and stores backups for 8 days. After 8 days, the system replaces the oldest
backup with the newest. If your system falls into a failed state, you can use the backups to return the database to a known
working state.
Added failover support. A Storage unit can monitor up to 12 units and take up recording should any units fail. When a
Storage recorder fails, you may lose access to video from cameras assigned to the failed recorder for up to 30 seconds. In
the event of a failover, you will not have access to video recorded prior to the failure if you are not recording redundantly.
It is recommended that you record redundantly in addition to failover to ensure the availability of your recorded data.
Added support for audio recording and playback for Pelco cameras. Storage does not yet support Audio recording or
playback for 3rd-party devices.
Storage is now ONVIF Profile S conformant; you can now add third party devices using the ONVIF Profile S driver. The
ONVIF driver does not currently support audio. Support for various features within ONVIF is dependent on each camera’s
ONVIF implementation.
Added drivers for Arecont and Panasonic cameras.
— The Arecont driver was tested against AV2155 and AV3246PM-W models. The Arecont driver does not currently support
playback, MJPEG streaming, exports, events, or audio.
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Added support for the Panasonic driver.
Added support for secondary stream recording on Storage. Each Storage unit can record primary streams for all cameras
or secondary streams for all cameras; recording secondary streams allows you to record many more cameras at lower
impact to Storage bandwidth and disk space.
Major Fixes
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Corrected an issue preventing users from assigning NET5400 Series encoders to VideoXpert Storage when PTZ was
disabled.
OPS CENTER VERSION 1.10.8789.12
New Features and Improvements
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You can now export video from Optera Cameras. When exporting Optera video with audio, audio may be out of sync with
Optera video.
Added native support for Evo series cameras. You can now stream Evo cameras with immersive PTZ, without a plug-in.
The Ops Center now supports audio playback from sources containing audio. Sources marked by xxx support audio. The
VideoXport player also supports audio.
Added a “Live Sequencing Mode.” This mode allows users to cycle through a series of cameras within a tab; the user
configuring the sequence can determine the cameras in the sequence, the cycle period, and the replacement behavior
from cameras.
Added “Shared Display” mode. Putting an Ops Center in Shared Display mode allows the administrator to configure Ops
Center to operate autonomously to drive a “monitor wall.” While running in Shared Display mode, the Ops Center
auto-launches and logs in after Windows loads and runs without window chrome or Mission Control. Video on a Shared
Display can be controlled by sending views from another Ops Center using the View Launcher, or by using Collaborative
Tabs.
Added Video Quality View options to each tab, allowing users to select between High Quality, JPEG Thumbnail, and No
Video.
Users can now create and assign tags through the Ops Center. Additionally, the Ops Center now supports “personal” tags:
tags that only appear for the user that creates and assigns them, allowing each individual user to organize cameras in a
way that makes sense to them without impacting the system at large.
Camera tooltips now list the users watching a camera’s live video stream.
Added support for a new Logitech keyboard.
Improved stream connection times.
Implemented a number of improvements within the Mapping plug-in:
— The Mapping plug-in now gracefully handles large maps.
— Added an “Apply Filter to Map” checkbox, which applies to your current filter (that always applies to the camera list), to the
camera icons on the map. This feature is only available when editing a map, not while viewing a map.
Major Fixes
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Corrected issues causing memory usage to increase when using the Ops Center when switching between saved
workspaces.
Corrected an issue causing the application to crash when recalling a saved workspace after an extended period of use.
Corrected an issue causing the application to inadvertently log the user out after an extended period of activity.
Corrected an issue causing digital zoom to zoom out and back in when engaging certain playback controls.
Corrected an issue causing high control latency when using the 3D mouse to pan, tilt, and zoom Optera cameras.
Bookmarks for EVO-series cameras will now show preview thumbnails.
Corrected an issue preventing users from zooming cameras using the mouse wheel while the Mapping plug-in was
loaded.
Corrected an issue preventing the VideoXport Player from appearing on decoder-driven monitors.
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Corrected an issue causing the application to display black video in some cells when the application first starts.
Corrected an issue preventing users from taking snapshots from Oncam Grandeye cameras. You can now take snapshots
from EVO-series cameras.
Corrected issues causing the component streams for Optera cameras to fall out of sync.
Corrected an issue preventing camera name overlays from appearing in especially dense layouts on decoder-driven
monitors.
Corrected an issue causing flickering, flashing, and other display issues when placing one tab over another tab on a
decoder-driven monitor.
Corrected an issue preventing Collaborative Tabs from maintaining sync playback times when changing layouts.
Corrected an issue causing video to occasionally refresh, causing users to lose their digital PTZ location and other
settings.
Within the Mapping plug-in, icons now remain consistent in size, regardless of the zoom level on the map.
Corrected an issue causing synchronized streams to fall out of sync when a user selects different areas of the playback
bar while playing back video at high speeds.
Mapping plug-in states are now saved when a user logs out or closes the Ops Center application.
Moving a stream from a decoder-driven monitor to a local monitor will no longer prevent users from maximizing the
stream.
Rapidly advancing frames will no longer maximize a cell.
VIDEOXPORT PLAYER 1.10.8789.12
New features and Improvements
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Added support for playback of Optera series exports.
Added support for exported audio streams.
Added support for stand-alone deployment (e.g. Can be run on a non-VideoXpert machine).
Note: Please refer to the VideoXpert specification sheet for the stand-alone player minimum system requirements.
VideoXpert 1.9 / Released March 30, 2016
CORE VERSION 1.9.10432.53
New Features and Improvements
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Incorporated full support for NET5500 Series encoders. Video playback and PTZ control are much improved for cameras
connected to VideoXpert through NET5500 Series encoders.
You can now store video exports in an “archive server” -- an alternate network location off the Core. Exports are now
decoupled from the database, saving storage and bandwidth on the Core. Storing exports in an alternate location makes
ensures that exports remain available if any Core in the cluster fails.
You can now associate user names with real first and last names, making it easier to identify real operators in the system.
Improved storage functionality. You can now easily move cameras across recording platforms (NSM5200/VSM to
VideoXpert Storage) without losing access to your historical data on the older recording platform. Recorded video is now
available at roughly 30-seconds to the present time, making it more convenient to check recent events than in previous
versions.
Optera cameras now support preset PTZ positions; presets are set from within the Ops Center and stored on the Core.
Major Fixes
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Corrected an issue preventing users from playing back recorded video after moving a camera from one VSM/NSM5200
recorder to another VSM/NSM5200 recorder (within a different pool, if pooling storage).
Corrected an issue preventing users from upgrading from version 1.7 after restoring the system database.
Corrected an issue causing single-Core environments to become inaccessible after following certain update paths.
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Corrected an issue allowing users to add Pelco devices as third-party devices; cameras added this way could not be
assigned to NSM5200 or VSM recorders.
Corrected an issue preventing event banners from disappearing after being automatically acknowledged (auto_ack).
When removing a role, the User Actions report now specifies the role removed.
You can now refresh the list of presets and patterns for aggregated cameras.
Corrected an issue causing slow response times on the Recording page of the Admin Portal; slow response times allowed
users to accept prompts multiple times, leading to duplicate schedules, triggers, or other errors.
Corrected an issue preventing the system from fully recognizing when the IP address for a device with associated video
sources changed, causing the system to try (and fail) to fetch streams and device information from device’s the old IP
address.
Corrected an issue preventing the Core from initializing on rare occasions when the database was in a non-writable state.
Event names now support up to 255 characters, preventing a situation in which changes to event names would fail when
the user attempted to input a name containing more than 64 characters.
Export names now support up to 255 characters.
Core now automatically attempts to commission Media Gateway devices when you input their IP addresses on the Config
page of the Admin Portal. The system also displays an icon and tooltip indicating success or failure.
Corrected an issue preventing users from streaming video from an aggregated site, or returning MJPEG video in some
scenarios, if the aggregated site’s connection speed was changed to a setting of less than 100 Mbps.
Corrected an issue preventing users from seeing bookmarks they created until after logging out and back in to the Ops
Center.
Corrected an issue preventing users with resource-restricted access to “View Video Resources” from filtering cameras by
tag.
Corrected an issue erroneously granting users with the “Manage Aggregator Account” and the “Manage User Accounts”
permission for a select set of users to see and manage all users.
“Device Removed” events now indicate the device that was removed, rather than logging the event against the Core.
Users can now search for cameras by ID on the Live page in the Admin Portal.
Recorder Diagnostic reports now provide accurate values for VSM and NSM5200 models (requires NSM5200 version
2.4.3 or later.)
Corrected an issue preventing the Core from commissioning a group of devices when any individual device in the group
could not be commissioned; now, the Core will commission all available devices and provide an error for the devices that
cannot be commissioned.
Corrected an issue occasionally causing cameras to report that they were offline, despite being online.
The application now individually specifies motion and alarm event triggers (rather than simply “high quality on event”) on
the Schedules tab of the Recording page.
Bookmarks now appear in event-based reports.
Corrected a number of issues causing incorrect sorting within the Admin Portal.
Sorting for devices on the Devices page in the Admin Portal no longer fails on call.
Corrected an issue allowing child permissions set to “Any” to override parent permissions that were resource restricted.
For example, setting the “Use PTZ mode” permission to Any granted the “View Selected Sources” permission for Any and
all cameras, even if the “View Selected Sources” permission was restricted to specific cameras. Now, setting a child
permission to “Any” indicates that the permission supports any items allowed by the parent permission.
Presets and patterns are now properly sorted when a user gets the lists of available presets and patterns from within the
Ops Center.
Corrected an issue causing errors if a user searched for events that had not been recorded by the system.
Corrected an issue preventing users from filtering resources by tags on the Permissions page of the Admin Portal.
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Permissions are now correctly applied to reports; a user must possess the correct permissions to pull a report from the
system, and must possess at least the “View Event Resource” permission to see event information in reports.
Corrected an issue preventing users from engaging Iris or Focus controls for some cameras and encoders.
PTZ locks now correctly apply PTZ lock priorities; a lower priority user cannot override a higher priority user.
MEDIA GATEWAY VERSION 1.8.10107.16
New Features and Improvements
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Added full support for Optera 270 and 360 cameras. You can now record and playback video from all Optera cameras
using VideoXpert Storage.
Incorporated support for export storage locations off the Core. The Media Gateway will send video exports to the location
designated on the Admin Portal Config page.
Major Fixes
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Corrected an issue preventing the Media Gateway from responding to some RTSP requests.
Corrected an issue preventing the Media Gateway from gracefully handling certain 404 responses from cameras.
Corrected an issue causing a Media Gateway in a clustered environment to enter a state in which it fails to properly
connect video streams after delivering a high number of streams for a sustained period of time.
VideoXpert now load-balances exports by available space on each Core in clustered environments when the system is
configured to store exports on Core servers.
Corrected an issue that occasionally prevented the Media Gateway from streaming video from third-party cameras.
Corrected an issue preventing users from exporting select clips in a playlist.
The Media Gateway is no longer limited to 20 MJPEG streams when transcoding; the Media Gateway will stop delivering
MJPEG streams
STORAGE VERSION 1.1.2056.56
New Features and Improvements
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Incorporated full support for NET5500 Series encoders. You can now assign NET5500-connected devices to VideoXpert
Storage, and expect full recording and playback support.
Added full support for Optera 270 and 360 cameras. You can now record and playback video from all Optera cameras
using VideoXpert Storage.
Added “bump on alarm” support. You can set a recording group to record continuous video at a reduced frame rate
(i-frames only), and record full framerate video during designated event or alarm situations. Continuous and event-based
recordings are marked appropriately in the timeline for Ops Center users, making it easy to pick out event-based
recordings.
Incorporated support for Axis and Hikvision cameras. Support for these cameras requires a driver package.
Major Fixes
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Logs are now stored under ProgramData\Pelco\Storage\logs and named approximately, making Storage logging consistent
with other VideoXpert products. As a result of installing this version of VideoXpert Storage, your logs will move from
Program Files\Pelco\Storage\felix-framework-4.6.1 to the new location.
Corrected an issue causing an error after users deleted a device from Storage and then attempted to re-add the device at
a different IP address.
The Storage application installer no longer asks for the directory in which to store recordings; it assumes that video will
be stored on the D:\ drive (as with VXS model storage servers), but allows users to store video on any number of drives,
volumes, or network locations after installation.
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When uninstalling the Storage application, users now have the options to remove recordings, the Storage database, and
backups. Users should only engage these options if they are not going to reinstall the Storage application, and are
prepared to lose access to any and all recordings on that particular server.
OPS CENTER VERSION 1.9.7067.11
New Features and Improvements
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Improved the experience for exports. You can now search exports in the Export Archive by metadata (tags, the user who
exported video, etc.) just as you would search for video sources or bookmarks. The Export Archive now includes a trash
bin; you can “remove” an export by sending it to the trash bin, but it isn’t permanently deleted until you empty the trash
bin. This prevents users from accidentally deleting video data they might still need.
Added full support for Optera 270 and 360 cameras. You can now view and PTZ all Optera cameras in live and playback
modes. Note that you cannot export video for Optera cameras properly. Optera 270 cameras may jump as you PTZ towards
the camera’s lower ranges; the Ops Center attempts to keep the frame upright as you reach the bottom of the video,
causing video to spin as you attempt to move video at the camera’s southern pole. Both issues will be addressed in a
future release.
This release introduces “Collaborative Tabs”. Collaborative tabs allow multiple users to affect the same tab
simultaneously in real time, enabling collaboration in your surveillance environment. Collaborative tabs do not support
plug-ins.
You can now set and engage Optera PTZ presets through the Ops Center. Presets for Optera cameras are stored on the
Core.
The Ops Center now includes a “Quick Export” option when you right click on the timeline. Users can quickly export up to
5 minutes of video from within any cell without switching to Investigation Mode.
Users can now quickly switch from the Mapping plug-in to normal video operation by dragging and dropping a camera
from Mission Control into a cell containing the Mapping plug-in.
Added the ability to send tabs and cameras to other workstations without first saving a view. Right-click a camera in the
Source List or in an active cell and click “Send To” to open the View Launcher with the current camera selected. If sending
a camera that is playing back recorded video, the recipient will receive the camera with the playback time selected by the
sending user. Click the tab menu (
at the top of the tab) to and select “Send To” to open the View Launcher and
send the current tab, including all cameras and playback sates.
Added a preference to automatically save snapshots.
Added the ability to rotate a video stream within a cell; right click within the cell you want to rotate, and select the
“rotate” option to engage rotational controls.
Major Fixes
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Corrected an issue preventing users from streaming video from a NET5500 Series encoder from an Endura Workstation
and Ops Center Client simultaneously.
Corrected an issue causing the Mapping plug-in to crash when handling exceptionally large DWG maps.
Added options to the Preferences menu to determine the behavior when you drag cameras into a tab or workspace that
already contains cameras. By default, the application replaces cameras in the tab, but you can set the Ops Center to open
the new cameras in new tabs (avoiding replacing the current cameras).
The KBD5000 jog shuttle now acts as a backspace when in dialog boxes.
The KBD5000
button now triggers presets by number in the “Call up camera/time” dialog.
Increased the reliability and accuracy of synchronized playback.
Corrected an issue causing video streams to disconnect on decoder-driven monitors when the Always show source names
preference was disabled.
Corrected an issue preventing video streams displayed on decoder-driven monitors from closing properly if the user
logged out while streams displayed by the decoders were playing in reverse or fast-reverse.
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Corrected an issue causing the application to drop out of full-screen, 1-up mode when calling up cameras by number or
replacing the cell with a camera from the Source list.
Corrected an issue preventing the application from performing some PTZ functions when the commands were issued too
quickly.
Corrected an issue causing user interface overlays to freeze in their current state when a user played back video at 128x
(fast-forward or fast-reverse).
Corrected an issue causing the KBD5000 to stop responding if the selected cell was hidden by a layout change.
Improved the stability of the application, preventing a number of crash-related issues under stressful use conditions.
Corrected an issue causing decoders to crash when performing certain stressful operations.
Corrected an issue occasionally causing tabs to load on the local monitors rather than a decoder-driven monitor when
recalling 6-monitor workspaces, resulting in high CPU utilization that effectively rendered the application unusable.
Corrected an issue occasionally causing the application to crash when replacing cameras in an investigation.
The overall experience when using the sync playback feature is improved. In addition to general smoothness and stability,
the following issues have been fixed:
— Corrected an issue often causing streams to disconnect during sync playback.
— Corrected an issue causing black or frozen video in cells when initiating sync playback.
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Corrected an issue causing the application to show video connection errors when first connecting to video streams.
Corrected an issue causing the “spinner” icon to overlay video in a 6-monitor workspace.
Corrected an issue causing the application to report “No Recording Exists” errors even when recorded video was available
for the specified date and time.
When connecting to a camera by number in a 1x1 tab, the application no longer reverts to a previous layout.
Corrected a number of behaviors for the KBD5000:
— Corrected an issue causing the KBD5000 to become unresponsive when in sync playback.
— Corrected an issue causing the KBD5000 to enter a state in which it will continuously navigate to the next cell; logging out while
in this state caused the application to crash.
— Pressing the iris button on the KBD5000 no longer disables sync playback in Investigation tabs.
— When in playback mode, you can press
(colored green) to return to live playback; hold
to re-open the date-picker.
— Holding i now recalls help documentation in a timely interval, and not when the user releases the button.
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Corrected an issue causing inconsistent PTZ control from the keyboard.
Corrected an issue causing streams played back VideoXpert Storage recorders to freeze or disconnect after several
minutes of sustained playback at speeds greater than 1x.
Corrected an issue causing an unusually high memory usage and display errors after changing workspaces several times
in a single user session.
The application now retains playback states when switching from a standard layout to an investigation layout.
The Frame-forward and frame-reverse functions now properly advance the timeline in i-frame only modes (layouts of 3x3
or higher, low-bandwidth configurations, etc).
Corrected an issue preventing the application from displaying notifications in all relevant cells when video failed in
multiple cells simultaneously (or nearly simultaneously).
Corrected an issue causing playback to start after the requested time when users attempted to initiate playback from a
camera belonging to a VideoXpert Storage recorder that was rebuilding its drive array.
When a camera falls offline unexpectedly, the application now provides a stream disconnection message rather than
freezing video on the last available frame.
The application now shows thumbnails for bookmarks created from an investigation tab.
Corrected an issue causing streams to fall behind drop to 1 FPS in environments with high packet loss. The application
now restarts the stream when the stream gets into this state.
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Improved frame-stepping functionality for sync groups: the application now waits for all cells in a sync group to step
forward or backward before accepting the next frame-step command. This prevents a situation in rapid frame stepping
causes streams to jump forward or backward in larger steps than expected.
When users login to the Ops Center, loading a workspace containing cells in sync playback mode (either from a previous
session or a saved workspace), the sync group now properly indicates that it is in playback mode.
Corrected an issue occasionally causing tabs to load on the local monitor rather than the appropriate decoder-driven
monitors when recalling 6-monitor workspaces, resulting in high CPU utilization that effectively rendered the application
unusable.
Video now resizes properly when a user maximizes or stretches an Ops Center window across multiple monitors.
Corrected an issue causing logs on Enhanced Decoders to fill the disk, causing the decoder to fail.
Corrected an issue preventing the application from maintaining its state if the user logged out with any cell in full-screen
mode and then logged back in.
Corrected an issue causing streams to freeze if the user issued the 30-second jump back command multiple times in a
row.
Corrected an issue causing video to bleed, flash, or disconnect in certain cells under stressful use conditions on a single
Ops Center or in an environment with users drawing a high number of streams from VideoXpert.
Corrected an issue causing some layout transitions to present flashing video cells before displaying video; layout
transitions should be considerably smoother now.
Corrected an issue causing a configuration file on Enhanced Decoders to become corrupt, preventing the decoder from
displaying video.
Corrected an issue causing the Mapping plug-in to crash when hidden behind the active tab.
Corrected an issue causing video streams to disconnect if a user paused a stream and then quickly used the
frame-forward command.
Corrected an issue preventing the application from playing back all recorded video buffered up to the present when a user
jumped back 30 seconds from live video.
Corrected an issue causing a stream to disconnect and reload when a user selected consecutive bookmarks belonging to
the same stream in an investigation window; the playhead will now move to the moment specified in the bookmark as
expected.
Corrected an issue preventing overlays from refreshing, leaving the wrong overlay over a cell that was already in playback
mode when it was added to a sync group.
Users can now remove cameras directly from a map. When in edit mode, select and then right-click a camera to remove it,
or press Delete.
Corrected minor display issues in Windows 10.
Corrected an issue causing video streams to stop when a user locked a workstation; streams now properly resume and
keep their playback states when a user unlocks their workstation.
Presets and patterns are no longer tied to the “Launch Views Remotely” permission.
VideoXpert 1.8 / January 25, 2016 Release
This release incorporates support for VideoXpert Storage (version 1.0.1630.81) as a native recording platform for VideoXpert.
VideoXpert Storage is currently available on Pelco’s own purpose-built hardware, and supports continuous or event-based
(motion or physical alarm) recording. VideoXpert Storage currently supports Pelco cameras and Optera 12 180 megapixel
cameras, with additional support for third party drivers planned for future releases. Because Storage hosts the drivers for
3rd-party cameras, the process for adding a camera to the system now includes selecting the recording platform.
Through the Recording page of the Admin Portal, you can now set the maximum retention period for your VideoXpert Storage
recorders and the transmission method by which VideoXpert Storage will obtain video streams (unicast or multicast). The
Recording page now also provides an interface to add cameras to recorders, configure recording groups, and determine the
schedule (continuous or event-based) for recording.
CORE VERSION 1.8.9909.144
New Features and Improvements
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VideoXpert hardware products no longer require licensing, greatly simplifying the setup process.
The system no longer automatically discovers products, reducing the amount of traffic on the network. You can access the
new discovery options from the Devices page of the Admin Portal. When you attempt to add Pelco cameras and systems,
the system issues a search and listens for Pelco devices for 5 minutes. You must manually add third party cameras by IP
address; when you add a third-party camera, you must assign the camera directly to a recorder, as the recorder hosts the
driver for the camera.
Updated the Recording page of the Admin Portal to reflect features for VideoXpert Storage. From the Recorders tab on the
page, you can select a VideoXpert Storage recorder and set both the maximum retention period and transmission method;
set the retention period to 0 days to store video until the recorder reaches maximum capacity. On the same page, you can
select the Schedules tab to create recording groups and set recording triggers for cameras. Currently, a camera can only
belong to one recording group; you can configure each recording group to record continuously or trigger recording on
events.
VideoXpert now supports NET5500 Series encoders connected through NSM5200 or VSM recorders. You cannot assign a
NET5500-connected camera to VideoXpert Storage.
Major Fixes
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Reduced memory and resource consumption to improve system stability:
— Modified the way in which roles and permissions are cached to reduce memory footprint.
— Threads related to PTZ control are now properly stopped and cleaned up, reducing memory footprints.
— Core now represents PTZ links more efficiently. Clients will no longer wait for PTZ information when loading the Source List
within the Ops Center.
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Corrected an issue causing the database to use up to 32 GB memory when creating exports. The system now handles
exports much more gracefully and efficiently. However, as a result of this fix, exports are no longer shared across a
cluster; if the Core instance hosting an export falls offline, users on the network will be unable to retrieve the export until
the Core server comes back online.
Corrected an issue in preventing users from accessing the Admin Portal following a Core update in a dual-core (or CMG)
environment; note that the update will only complete successfully if the Core servers are time-synchronized to within 30
seconds of each other.
Corrected an issue preventing users from backing up or restoring a clustered VideoXpert environment with a single replica
set. This issue is resolved, but the process for restoring the database has changed; consult the VideoXpert Admin Portal
guide for more information about the restoration process.
Added a fix to better handle authorization requests from Media Gateways, which previously caused streams to disconnect
unexpectedly.
Events older than 30 days are now correctly purged from the system.
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Core now polls NSM5200/VSM pool members, and can report the status of storage pool members if the pool manager
falls offline.
Added broadcast SSDP search messages to allow for wider discovery parameters in some network configurations.
Corrected an issue causing the database to use up to 32 GB memory when creating Exports.
Corrected an issue preventing the Core from recognizing physical alarms from cameras, and producing requisite alarm
events. The alarm_active and alarm_inactive events now appear in the log and corresponding reports.
Corrected an issue preventing the Admin Portal from returning results when sorting for users or roles when the system
contained more than 100 users or roles.
Corrected a number of issues preventing the system from correctly sorting entries.
Corrected an issue causing the system to subscribe to unnecessary events.
The Devices page in the Admin Portal will now correctly reflect changes made to DS systems (software version, etc.); you
must manually refresh the list to update the Devices page.
Core now correctly reflects events coming from cameras connected to VideoXpert through Digital Sentry recorders.
Where possible, the system now correctly logs events against an applicable user rather than the “Aggregator” user.
Acknowledging an event now correctly updates the event status in the event log.
Corrected an issue preventing custom event names from applying to the first instance of an event.
The Admin Portal now prevents a user from attempting to aggregate the VideoXpert system on which they’re accessing
the Admin Portal or a server that is already being aggregated by the current VideoXpert instance.
Advanced filtering for tags now returns correct results.
MEDIA GATEWAY VERSION 1.7.9705.31
New Features and Improvements
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The Media Gateway no longer reports as “offline” after being discovered by the Core.
Corrected an issue causing unnecessary stream authorization requests to the Core, causing unnecessary traffic at the
Core and occasionally causing streams to disconnect unexpectedly.
Corrected an issue causing secondary streams from NET5500 Series encoders to flicker or quit unexpectedly. This fix is
effective for decoders running firmware version 2.1.5.2 or later.
Corrected an issue preventing users from streaming more than 20 total individual MJPEG streams; the Media Gateway
will now transocde additional MJPEG video streams until its CPU reaches maximum capacity.
Updated the stream URI for aggregated cameras to provide pertinent user information for applicable events.
If a user selects an area of the timeline with no recorded video, the application will now correctly report that system does
not have recorded video for the moment in time the user selected rather than reverting to live video.
OPS CENTER VERSION 1.8.6911.18
New Features and Improvements
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This release introduces a Web browser plug-in: a Web browser that fits into any cell in the Ops Center. Through the
plug-in, you can access the Admin Portal and configure VideoXpert, you can open the configuration interface for Pelco
cameras, or access any other Web material you might need without minimizing the Ops Center and losing sight of video.
The Ops Center can now stream video at 60 frames per second.
Users can now protect and authenticate exported video, ensuring that video is protected for evidentiary purposes. When
exporting video, the user can assign a validation key to the exported video file and package the video file with the
VideoXport player: a lightweight player through which a user can validate and watch the exported video. To authenticate
the exported video, a user will open the video file in the VideoXport player and enter the validation key; the VideoXport
Player ensures that the key is correct and that the video has not been edited or tampered with before playing back the
export. However, you cannot yet export video for Optera series cameras.
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The Ops Center software has been validated against Windows 8. Ops Center workstations with decoder-driven monitors
typically perform better in Windows 8 environments.
Major Fixes
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Corrected an issue causing camera call-up latency to slowly increase over time.
Corrected an issue causing the “Layers” option in the mapping plug-in to remain open when a user switched from a
DWG-based map to a PNG or JPEG map.
Corrected an issue causing a tab to revert from a 1x1 layout to a previous layout when calling up cameras by ID.
The Ops Center now properly filters devices with non-Latin characters in their names by tag.
Corrected an issue causing timestamps to display “HH” in the hour field rather than the actual time when Windows time
was set to a 24 hour format.
Corrected an issue preventing users from rotating cameras after placing them on a map using the Mapping plug-in.
Corrected an issue preventing video from streaming from some IXE and IBP cameras.
Corrected an issue preventing users from using the digital PTZ function on a paused video stream.
Corrected an issue causing the application to quit unexpectedly when synchronizing playback for more than 5 cameras
connected to VideoXpert through a Digital Sentry-based recorder.
When saving an investigation tab or any other workspace with video paused, the workspace will recall at the playback
time specified when the user saves the workspace rather than reverting to live video.
Corrected an issue preventing users from controlling (PTZ) cameras after moving them from a tab with more than one cell
into an independent, 1x1 tab.
Corrected an issue causing the application to freeze when a user attempted to PTZ a camera that had been locked by
another user or a camera they were not authorized to use.
Corrected an issue causing plug-ins to quit unexpectedly when a user changed the layout of a tab containing a plug-in in
any cell other than the top left.
Corrected an issue preventing the Mapping plug-in from loading with an exception, “Failed to write to an IPC Port: The
pipe is being closed.” This issue occurred on workstations lacking the correct Visual C++ redistributable; the Visual C++
redistributable is now a part of the Ops Center installer.
If a user engages PTZ mode for an Optera camera, the camera will now remain in PTZ mode and retain the zoom-level set
by the user when switching between live and recorded video.
Corrected an issue preventing the Ops Center from correctly closing streams from Digital Sentry recorders, causing Digital
Sentry to retain the connection until it timed out; in previous releases, this may have caused Digital Sentry-based
recorders to use excess memory, or, in extreme cases, become unresponsive.
The application now presents users with a reasonable error message when they attempt to access plug-ins they do not
have permissions to access rather than starting and then quitting unexpectedly.
Corrected an issue causing the View Launcher to report all destinations as offline.
Corrected an issue preventing thumbnails from appearing along the timeline when using a localization (when the
Date/Time Format in Windows was set to any value other than English.)
Corrected an issue preventing the application from redrawing the user interface or displaying streams on decoder-driven
monitors, resulting in “blank” monitors if a user attempted to start the Ops Center application before the Ops Center
Communication service was running; the service now starts automatically, without a delay.
Corrected an issue preventing users from using digital PTZ mode and playback mode if they engaged digital PTZ mode
before jumping to playback.
Video no longer steps back frames when a user pauses the stream.
Adding a bookmark to a cell containing an Overlay plug-in no longer leaves a blank space.
The mapping plug-in responds more gracefully when exiting and re-entering Edit mode; there should be little or no delay.
Saved workspaces should load more quickly than in previous releases.
Maps now load and allow user activity noticeably faster than in previous versions.
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Corrected an issue causing the application interlace two different video streams in the same cell when a user replaced a
video stream in playback mode with a live video stream.
Corrected an issue preventing users from removing individual tags under Advanced Filter Options.
VideoXpert 1.7 / October 9, 2015 Release
This release supports the VideoXpert Accessory Server. The VideoXpert Accessory Server provides basic NTP and DHCP
services for your VideoXpert network. It can also act as a database arbiter and a load balancer, maximizing throughput and
providing failover capabilities for a dual-CMG environment.
CORE VERSION 1.7.8617.34
New Features and Improvements
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Improved the interface for managing events and added the ability to customize events. Now for events in the system, you
can determine the name of the event, add custom event sounds, and set the number of times an event sound will play
when an event occurs.
Major Fixes
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Corrected an issue preventing clients from paging video sources in a reasonable period of time when an administrator
was modifying camera restrictions for permissions and roles.
Corrected an issue causing the Admin Portal to default to an HTTP connection. The Admin Portal now defaults to an
HTTPS connection.
Corrected an issue preventing the correct Admin Portal localization from appearing despite a user’s browser settings.
Corrected an issue preventing the camera grid in the Live View page of the Admin Portal from appropriately adjusting
proportions after an event banner appeared.
(Corrected an issue causing NSM5200 recorders belonging to aggregated systems to display their UUID as their serial
number.
Corrected an issue preventing some event notifications from displaying the event type.
Corrected an issue preventing the system from updating the “Export Archive” when deleting video exports belonging to an
aggregated site.
Corrected an issue causing the system to occasionally report “License Expired” events for NSM5200 recording devices
when the system possessed an active VideoXpert license.
MEDIA GATEWAY VERSION 1.6.8616.18
Major Fixes
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Corrected an issue causing MJPEG clients to lose streams when another user viewing MJPEG streams closed the Ops
Center application.
Corrected an issue preventing some third-party cameras belonging to DS servers operating as VideoXpert storage from
exporting video as requested by users.
The Media Gateway now produces MJPEG video for low-bandwidth streams from devices connected through a
UDI5000-CAM.
OPS CENTER VERSION 1.7.6186.107
New Features and Improvements
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Incorporated support for Pelco Optera cameras. Optera cameras provide an immersive, 180º view, in which the user can
pan, tilt, or zoom during live or recorded video. Optera cameras must be connected to VideoXpert through Digital Sentry
systems operating on version 7.10.247 or later as VideoXpert storage. Optera video streams are resource intensive; users
should not attempt to view more than 2 Optera cameras per monitor simultaneously. You should configure Optera
cameras with a link speed of 100 Mbps for optimal viewing and recording results.
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Added the ability to “bookmark” recorded video, indicating a date and time of interest within a recording. Bookmarks
appear in Mission Control, are subject to filters, and operate like video sources; adding a bookmark to a workspace adds
the video source in playback mode, paused at the date and time specified by the bookmark.
Added the ability to launch views (cameras or tabs) to other clients in the VideoXpert network. When launching views to
other users, you have the option to force acceptance, which opens the view in the recipient’s workspace without requiring
the recipient to accept the view. For the feature to function correctly, both the sender and recipient must have the “Launch
Saved Views Remotely” permission. Currently, when launching workspaces, the “View Launcher” will always report the
recipient/destination as “offline” whether or not the destination received the workspace.
Added support for KBD5000. Users can now control the Ops Center using a KBD5000. Hotkey assignments are available
from the Keyboard Shortcuts document, available within the Ops Center.
Added support for presets and patterns when a cell is in PTZ mode. Right-click the cell and select the presets or patterns
(set from the Camera) that you want to engage.
Major Fixes
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The TightVNC service will now restart if it terminates unexpectedly. This should correct problems in which the interface
disappears from decoder-driven monitors.
Corrected an issue causing unnecessarily high camera call-up times for tabs with 9 or more cells (ex. 3x3 or 4x4 layouts).
Corrected an issue causing the application to become unresponsive when under heavy load using two directly-connected
monitors.
Corrected an issue preventing maps from exporting with the camera layer intact.
Corrected an issue preventing the application from recognizing recording gaps when viewing MJPEG video. The
application now relays an appropriate error when attempting to play back MJPEG video at a date and time during which
there is no recorded video.
Corrected an issue causing black video when attempting to replace and MJPEG stream with a standard RTSP video
source.
Corrected an issue causing the cursor to remain in PTZ mode after a user closed the video stream that was in PTZ mode.
Corrected an issue causing the arrow keys to affect the timeline zoom after adjusting the timeline zoom while in playback
mode using any other control method.
The Date and Time selector now only displays two digits for time fields.
Corrected an issue causing the sync group to jump to the original start-time when a user added a new camera to the sync
group. Now, when adding a camera to a group of synchronized cameras, the new camera will begin playing back at the
date and time determined by the other members of the synchronized group.
Corrected an issue causing the application to behave sluggishly after running for long periods of time under heavy load.
Corrected an issue preventing event acknowledgments from affecting Ops Center instances globally. Users can now
acknowledge an event and the event will disappear from all clients in the VideoXpert system.
May 29, 2015 Release
CORE VERSION 1.6.7695.64
New Features and Improvements
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The Admin Portal is now localized, supporting Simplified Chinese, Korean, Russian, Turkish, German, French, Spanish,
Portuguese, Italian, and Polish. The Admin Portal delivers languages based on your browser’s region and language
settings.
Introduced a Connection Speed setting when adding an aggregated device. Setting a speed slower than 100 Mbps limits
video streaming from the system and all aggregated devices to MJPEG.
Major Fixes
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The system now polls devices that have fallen offline, and will accurately reflect the status of devices that come back
online.
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Improved mechanisms for retrieving clips from network video recorders. This improvement becomes more noticeable as
the number of recorders in the VideoXpert environment increases.
Hardware events now include the device name and IP address of the offending device.
Exporting video from an aggregated camera now lists the user creating the export as “aggregator <user name>”.
Corrected an issue causing inconsistent PTZ functionality for Spectra Pro cameras. This fix requires Spectra Pro cameras
operate on firmware version 05.10.26.02 or later.
Corrected an issue causing the Recorder Diagnostics report to timeout under certain conditions.
Corrected an issue preventing a user possessing “Manage User Accounts” permissions from creating, adding, and
deleting users and modifying roles.
Corrected an issue preventing the “Selected Resources” from clearing properly when a user selected “Any” or “None”
after previously selecting a set of video sources to which the role had permission.
Corrected an issue causing duplicate events on the aggregation server for events originating from an aggregated
system/member.
Corrected an issue causing unnecessary vertical scroll bars to appear in the Admin Portal.
Corrected an issue allowing users to “decommission” Ops Center or other user interface devices. Now, selecting UI
devices in the Devices page of the Admin Portal disables the “Decommission” button.
Corrected an issue causing errant “Endura NSM5200” entries on the Storage page or existing storage managers to revert
to the generic “Endura NSM5200” name.
Implemented improvements reducing event latency.
When adding cameras to storage pools, users will now only see cameras belonging to the native environment, and not
cameras belonging to aggregated systems. You can only assign cameras to storage pools from within the native
VideoXpert environment.
Corrected a number of minor visual issues within the Admin Portal.
Corrected an issue causing the Admin Portal to continue reporting devices as operating on the initial grace period even
after a license had been applied to the system.
Configuring events now results in a more verbose log message; events resulting from “situation_notification” now
include the name of the event situation that changed.
Corrected an issue preventing reports from properly reporting the names of recording pools to which cameras were
assigned.
Made a number of improvements to reports, making them easier to read.
MEDIA GATEWAY VERSION 1.5.7472.19
New Features and Improvements
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Implemented video delivery over WAN and low-bandwidth connections. Clients and servers with connections slower than
100 Mbps now stream MJPEG video. The Connection Speed setting is available both for clients and when aggregating
systems.
Major Fixes
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Corrected an issue preventing the server from gracefully handling video exports when the exports directory was full. The
system now returns a useful message when unable to export video due to a full exports directory.
OPS CENTER CLIENT VERSION 1.6.5217.12
New Features and Improvements
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The Ops Center Interface is now localized, supporting Simplified Chinese, Korean, Russian, Turkish, German, French,
Spanish, Portuguese, Italian, and Polish. The interface displays localizations based on Windows’ Region and Language
Format setting.
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Introduced connection settings during setup; your connection setting determines whether you stream H.264 or MJPEG
video. Any video source limited to MJPEG now provides a visual indicator.
NOTE: Replacing an MJPEG stream with a full-quality video stream in a cell on a monitor driven by an Enhanced
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Decoder will prevent video from appearing in the cell; the result is a “black” cell.
Updated tooltips improve functionality and reflect H.264 or MJPEG streaming.
Major Fixes
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Corrected an issue causing the application to quit unexpectedly when a user attempted to enable the PTZ lock but did not
possess PTZ locking permissions.
Corrected an issue causing presets set through cameras to appear with generic names (i.e. “Preset 1”) as opposed to the
friendly name used for the preset within the camera interface.
Corrected an issue preventing users from selecting a full 10 layers when layer visibility for a map.
Corrected an issue occasionally resulting in an orphaned “vx_player.exe” process when closing a tab containing a cell
that “cannot connect to video source”.
Corrected an issue allowing users to click “save” multiple times while processing a save request for a tab or workspace.
Corrected an issue causing the eConnect plug-in to report “no data available” for a camera, when a user logged-in to the
application and the plug-in opened automatically as a part of the default workspace.
Icons in cells in 4x4 layouts no longer overlap.
The interface now provides a meaningful option to continue after setting the workstation name.
Logging out while PTZ is enabled no longer causes the cursor to appear as if PTZ is enabled when the user logs back into
the application.
The application now provides a relevant error if the user attempts to edit the workstation name but lacks permission to do
so.
April 24, 2015 Release
CORE VERSION 1.5.7023.30
New Features and Improvements
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This release incorporates Digital Sentry servers operating on version 7.9 or later as storage solutions for VideoXpert;
Digital Sentry servers must also have the DSFrameServerService, DSPelcoAPI, and DSNSMRest services installed to
support VideoXpert.
Improved the means by which the aggregation server retrieves events from member sites.
Incorporated a backup solution for VideoXpert. Install the “backupInteractive” utility to back-up your system or configure a
backup schedule. Note that the current backup and restore solution functions for VideoXpert systems operating on a
single database replica set.
Updated the visual scheme of the Admin Portal to better reflect the VideoXpert aesthetic.
Core servers now produce an event when going offline or coming online.
Major Fixes
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Corrected an issue preventing events from displaying the names of users acting on them (either by acknowledging or
marking them “in progress”). This issue also affected filtering mechanisms in the event log.
Corrected an issue allowing users to continue streaming video after decommissioning the NSM5200 and Media Gateway
through which the video sources were connected.
Power supply failure events for NSM5200 storage models are now correctly reported in the Admin Portal.
Corrected an issue causing the Pelco logo to link to the Events page within the Admin Portal.
Corrected an issue preventing users from searching for tags within the Admin Portal beyond the first 50 created.
Corrected an issue with Lenel OnGuard integrations, causing an error if a user disassociated and then associated cameras
before saving the event.
Corrected an issue intermittently causing devices belonging to a member system to switch between commissioned and
decommissioned within the aggregation server.
Corrected an issue causing the status of licenses and devices to change based on the client date and time.
MEDIA GATEWAY VERSION 1.4.6895.6
New Features and Improvements
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Added support for streaming video from sources connected through Digital Sentry servers.
You can now configure the Media Gateway communication method, unicast or multicast, from the source to the Media
Gateway, and from the Media Gateway to the client. The Communication Method setting is located on the Config page
within the Admin Portal. VideoXpert does not currently support transcasting from unicast to multicast. To stream video
from Digital Sentry systems, the Media Gateway communication method must be set to unicast/unicast.
Media Gateway servers now produce an event when going offline or coming online.
OPS CENTER VERSION 1.5.7023.30
New Features and Improvements
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Increased the size of the camera selection window within the Mapping plug-in.
Pelco by Schneider Electric
3500 Pelco Way Clovis, California 93612 USA
(800) 289-9100 Tel (800) 289-9150 Fax
+1 (559) 292-1981 International Tel
+1 (559) 348-1120 International Fax
www.pelco.com
Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates.
ONVIF and the ONVIF logo are trademarks of ONVIF Inc. All other product names and services are the property of their respective companies.
Product specifications and availability are subject to change without notice.
© Copyright 2014, Pelco, Inc.
All rights reserved.
Major Fixes
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When a users attempt to access cameras or recordings for which they do not have permissions, they will now receive a
proper error message.
When logging in, tabs that would have opened off screen are now minimized by default.
Corrected an issue allowing users to view recorded video from video sources for which they only possessed the “Live
View” permission.
Corrected an issue causing a mismatch in timestamps displayed overlaying video and along the timeline when playing
back video.
Corrected an issue causing video streams to flicker when changing layouts while in full-screen mode.
Users can now access the date and time selector for recorded video using the 3D mouse.
The “View Thumbnails” option within the Ops Center also affects the Mapping plug-in.
Corrected an issue allowing two users to edit the same map simultaneously.
Corrected an issue causing video connection errors after entering and exiting fullscreen mode several times.
Corrected an issue causing sluggish interaction within the application when streaming video on local monitors in four or
six-monitor workstations.
Users can now sort the camera list within the Mapping plug-in by name or ID.
Users can now access camera configuration from within the Mapping plug-in.
Changes to permissions for a user connected through the Ops Center now take affect immediately. However, if a user’s
permissions to a camera are removed while the user is watching the camera, video will continue to stream until the user
closes the camera stream or logs out of the application.
When a user takes a snapshot, the snapshot will no longer time out if the user does not save it within 2 minutes.
The Mapping plug-in now opens with the map zoomed-out and centered.
March 25, 2015 Release
CORE VERSION 1.4.6747.88
New Features and Improvements
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Corrected an issue preventing some logs from rotating as necessary.
Implemented more informative notifications for events. Events pertaining to a video source or storage device now indicate
the origin of the event.
Users will now only see cameras they have permission to access.
Major Fixes
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Corrected an issue causing channels 2-16 to perpetually report “offline” for NET5500 series encoders.
Corrected an issue preventing the system from correctly issuing event notifications when adding, modifying, or removing
roles.
Corrected an issue preventing the Start Time parameter from correctly applying to reports. Reports may take much longer
to generate if a user does not specify a start time.
Corrected an issue causing a 500 error when attempting to generate a User Actions report without specifying an end date
and time.
Corrected an issue causing inaccuracies in Camera Configuration and Storage reports.
Corrected an issue causing a 500 error when a user attempted to generate a report for User Actions. User Actions reports
now correctly report user actions taken against roles as well.
User Actions reports now capture user actions against events (acknowledge, snooze, in-progress).
Corrected an issue requiring users to remove an aggregated system twice for the removal action to take affect.
Corrected an issue preventing the system from correctly reporting the friendly name of storage pools.
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Users can now stream video through the Admin Portal using the version of the Pelco Media Plugin supplied by the Admin
Portal.
The Admin Portal now provides an indication when a storage pool is offline.
Corrected an issue causing storage pools belonging to an aggregated system to appear twice on the Devices page.
Corrected an issue preventing cameras belonging to member (aggregated) systems from appearing in the list of video
sources unless the member system had been added to the Core twice.
Corrected an issue causing a 500 error when attempting to sort resources by ID.
Corrected an issue causing camera names to disappear after updating cameras.
Filters now function correctly on the Storage page.
Corrected an issue causing source names to overflow into the ID column.
Corrected an issue causing an error when disassociating cameras with event types imported from Lenel On-Guard.
Corrected an issue preventing event types imported from Lenel OnGuard from sorting correctly.
Corrected an issue resulting in an error message indicating that PelcoEventIntegrationSetup was unable to load all event
types from Lenel OnGuard, despite the system actually loading all event types correctly.
Corrected an issue allowing users to view live video from all cameras in the system despite other limiting permissions
when the user possessed the “View Recorded Video” for “Any” cameras.
Corrected an issue allowing users without the “View Video Sources” permission to view all cameras if the user possessed
the “Setup Edge Devices” permission for “any” source.
Corrected an issue occasionally preventing the mapping plug-in from correctly reflecting the map layers a user selected
when uploading a new map.
Corrected an issue causing unexpected PTZ behaviors when a user attempted to control a camera belonging to an
aggregated system and possessed different priorities for the User PTZ Mode and Lock PTZ Mode permissions.
Corrected an issue allowing a user who had previously logged into the Admin Portal to log in again later with any user
name and password combination. This was the result of the cache not being cleared when a user logged out, and the user
who logged in with errant user credentials could only see aspects of the Admin Portal interface, but could not affect
changes.
Users cannot commission/decommission Core servers.
MEDIA GATEWAY VERSION 1.3.66650.11
Major Fixes
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Corrected an issue occasionally causing the Media Gateway to register twice with the Core server.
Corrected an issue preventing video streaming from aggregated cameras.
OPS CENTER CLIENT VERSION 1.5.4469.3
New Features and Improvements
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Increased performance in setups using two local monitors.
Improved the user experience by correcting a number of visual anomalies within the interface, most occurring either as a
result of rapid manipulation of workspaces or due to various options set through the Admin Portal.
Major Fixes
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Corrected an issue causing enlarged icons in the Mapping plug-in.
Added verbose errors for problems encountered when importing maps.
The mapping plug-in will no longer crash when users delete the map they are currently viewing.
Corrected an issue causing the application to stop unexpectedly when loading a saved workspace containing plug-ins.
Corrected an issue causing the application to crash when a user changed layouts while layouts while a camera was in
fullscreen mode.
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Corrected an issue preventing users from updating maps.
Corrected an issue preventing the Mapping plug-in from correctly reflecting the layers a user selected when uploading a
DWG-based map.
Corrected an issue causing the mapping plug-in to crash if a user switched between maps while in the mapping “edit”
mode.
Corrected an issue preventing the “Layer Selection” dialog within the mapping plug-in’s “edit” mode from appearing.
Corrected an issue preventing users adding PNG or JPG files as new maps.
In the mapping plug-in’s “edit” mode, selected cameras turn green and display a handle, indicating that you can move
them around the map or use the handle to rotate them.
Corrected an issue causing camera icons to shift when a user selected the camera at lower zoom levels (50% or lower)
Corrected an issue preventing users from launching the mapping plug-in after opening the Ops Center application using
the “Run Ops Center” option within the application’s installer.
Corrected an issue causing the fast reverse function to playback video at 32x when a user indicated 1x speed.
Corrected an issue causing camera names in the overlay to shift when moving video between the local monitor and
decoder-driven monitors.
Corrected a redraw-issue causing visual anomalies when an operator previewed a playlist in Investigation mode and then
closed the preview.
Corrected an issue occasionally preventing arrow keys from affecting PTZ controls.
Users can now affect PTZ controls up, down, left, and right using the number pad 8, 2, 4, and 6 keys respectively.
Implemented performance improvements that should improve overall load on Enhanced Decoder-driven monitors when
displaying or manipulating large numbers of high definition streams.
Corrected an issue preventing the time overlay from reporting time smoothly when in sync playback mode.
Corrected an issue preventing clip indicators on the timeline in an Investigation tab from correctly reflecting the time of a
clip added to the playlist when the user jumped to live video.
The eConnect plug-in will now remain installed following an update.
Corrected an issue causing a tab to revert to a previous layout when a user replaced a camera while in fullscreen mode.
Corrected an issue causing the keyboard and 3D mouse to inadvertently select cells behind a full-screened cell.
Corrected an issue causing instability when the user entered Investigation mode for a tab containing at least one instance
of the eConnect plug-in.
Corrected an issue preventing users from calling a camera by ID in a cell containing the eConnect plug-in.
Corrected an issue preventing playback shortcut keys from functioning when an operator zoomed in on the timeline in an
Investigation window.
The clip selection will now remain in view when a user moves the trim-section and zooms in on the timeline in an
Investigation window.
Corrected an issue occasionally preventing saved Investigation tabs from connecting to all streams when recalled.
When switching from a high volume layout containing HD streams (i.e. 4x4 in which all cameras support HD streams) to
fullscreen mode for a single HD stream, the application will now appropriately display the primary stream in fullscreen
mode.
Snapshots in the Temp folder are now cleaned up every 5 minutes.
Corrected an issue causing the time stamp for snapshots to reflect the time at which the user clicked Save, and not when
the user took the snapshot.
Corrected an issue causing the application to crash in some situations when attempting to push an update to an Enhanced
Decoder. Additionally, the Ops Center now provides greater detail on the nature of some common errors when updating
decoders fails.
Corrected an issue causing a source to open in its own window when the operator attempted to add the stream to an
eConnect plug-in cell in the local monitor.
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Corrected an issue preventing the eConnect plug-in from continuing to stream data when an operator changed the layout
of a tab containing an active instance of the plug-in.
Users can now specify the domain name for the NTP server governing the VideoXpert system when in Local Configuration
mode.
Corrected an issue occasionally preventing streams from connecting and displaying video when replacing video streams
in an Investigation tab.
Corrected an issue causing visual artifacts and anomalies on local monitors when the workstation was under high load.
Corrected an issue resulting in “high load” messages when playing back nine synchronized streams in fast reverse at 128x
speed.
Corrected an issue causing timestamps to disappear when a user paused video for the entire tab (likely in sync playback
mode) and then changed layouts.
Using the number pad in the filter section will no longer automatically attempt to call a camera by ID.
The application will no longer allow users to save multiple views to the same keyboard shortcut.
Corrected an issue causing video to jump to live when playing video backwards at 1x close to the current time.
Corrected an issue preventing video from appearing when a user swapped video between two cells across two separate
local monitors.
Users can now select between JPEG and PNG file types when taking snapshots.
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