CHAPTER
E
Helper Utility
You can use the helper utility to perform the following tasks on your Cisco Prime NAM 2404 appliance:
Note
For information about accessing the helper utility, see Recovery Installation, page 6-3.
Figure E-1
Helper Utility Menu
==============================================================================
Cisco Systems, Inc.
Network Analysis Module (NAM2404-K9) helper utility
Version 1.1(0.25)
----Main menu
1 - Download application image and write to HDD
2 - Download application image and reformat HDD
3 - Install application image from CD and reformat HDD
4 - Display software versions
5 - Reset application image CLI passwords to default
6 - Send Ping
7 - Configure Capture RAID settings
8 - Install application image from flash and reformat HDD
f - Check for and fix file system errors on local disk
s - Show upgrade log
n - Configure network
r - Exit and reset Services Engine
h - Exit and shutdown Services Engine
The following sections describe the Helper Utility Menu, what each option does, and any requirements
for using a particular option.
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Helper Utility Menu Summary
Helper Utility Menu Summary
Table E-1
Menu
Option
Helper Utility Menu Options Summary
Description
See...
1
Download the application image and write it to Option 1 - Download Application Image
the hard disk drive.
and Write to HDD, page E-3
2
Download the application image and reformat
the hard disk drive.
Option 2 - Download Application Image
and Reformat HDD, page E-4
3
Install the application image from a CD.
Option 3 - Install Application Image from
CD, page E-4
4
Display the current NAM application image
version stored on your hard disk.
Option 4 - Display Software Versions,
page E-4
5
Reset the password for users root and admin to Option 5 - Reset Application Image CLI
their default values.
Passwords to Default, page E-5
6
Send a ping to determine if network
connectivity exists.
Option 6- Send Ping, page E-5
7
Configure Capture RAID settings.
Option 7 - Configure Capture RAID
Settings, page E-5
8
Install the application image from flash and
reformat the hard disk drive.
Option 8 - Install Application Image From
Flash and Reformat HDD, page E-6
f
Check for and fix file system errors on the local Option f - Check For and Fix Filesystem
disk.
Errors on Local Disk, page E-6
s
Display the upgrade log.
Option s - Show Upgrade Log, page E-6
n
Configure the network parameters for the
appliance
Option n - Configure Network, page E-2
r
Exit the helper utility and power cycle (reboot) Option r - Exit and Reset Services Engine,
into the NAM application image.
page E-6
h
Exit the helper utility and shut down the NAM Option h - Exit and Shutdown Services
appliance.
Engine, page E-7
Option n - Configure Network
Use Option n to configure the network parameters for the appliance.
Step 1
When the Configure Network Interface menu displays, enter 1 to configure the network manually.
----Configure Network interface:
1 - Configure network manually
2 - Show config
3 - Write config to application image
r - return to main menu
Selection [123r]: 1
Step 2
The utility prompts you for the IP address, netmask, and default gateway for the appliance.
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Option 1 - Download Application Image and Write to HDD
Enter IP configuration:
IP address []: 172.20.122.93
netmask []: 255.255.255.128
default gateway []: 172.20.122.1
----Configure Network interface:
1 - Configure network manually
2 - Show config
3 - Write config to application image
r - return to main menu
Selection [123r]:
Step 3
To check your network configuration, enter 2.
Selection [123r]: 2
eth0
Link encap:Ethernet HWaddr 00:0E:0C:EE:50:3E
inet addr:172.20.122.93 Bcast:172.20.122.127 Mask:255.255.255.128
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:210 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:13632 (13.3 KiB) TX bytes:0 (0.0 b)
Kernel IP routing table
Destination
Gateway
Genmask
Flags Metric Ref
Use Iface
172.20.122.0
0.0.0.0
255.255.255.128 U
0
0 eth0
0.0.0.0
172.20.122.1
0.0.0.0
UG
0
0 eth0
----Configure Network interface:
1 - Configure network manually
2 - Show config
3 - Write config to application image
r - return to main menu
Selection [123r]:
Option 1 - Download Application Image and Write to HDD
Use Option 1 to download a version of the current application image from an FTP server location and
write the image to the hard disk.
Note
If the NAM application has already been installed and the network settings were configured, they will
be automatically be detected by the helper. Otherwise, you must use Option n to configure the network
before using this option.
This option downloads a version of the current application from an FTP server location or from a
location you can access using HTTP. You can also download the latest NAM software version from
Cisco.com.
This URL requires you to have a Cisco service agreement and access to the internet to download the
zipped software.
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Option 2 - Download Application Image and Reformat HDD
Option 2 - Download Application Image and Reformat HDD
Use Option 2 to download the current application image and write the image to the hard disk.
Caution
Note
Using this option reformats the hard disk before writing the application image and will destroy all data
such as reports, packet captures, and configuration. Network connectivity configuration, however, will
be retained.
If the NAM application has already been installed and the network settings were configured, they will
be automatically be detected by the helper. Otherwise, you must use Option n to configure the network
before using this option.
This option downloads a version of the current application image from an FTP server location or from a
location you can access using HTTP. You can also download the latest NAM software version from
Cisco.com.
This URL requires you to have a Cisco service agreement and access to the internet to download the
zipped software.
Option 3 - Install Application Image from CD
Use Option 3 to install the current application image from the recovery CD. This option might be
necessary if you are unable to connect to your network and download a version of NAM software you
archived earlier.
Caution
Note
This option reformats the hard disk before writing the application image and will destroy all data such
as reports, packet captures, and configuration. Network connectivity configuration, however, will be
retained.
The version of NAM software available on the recovery CD is the first release of the software and has
no patches or upgrades. If you use this option, see Upgrading Your Software, page 6-2.
Option 4 - Display Software Versions
Use Option 4 to display the current NAM application image version stored on your hard disk.
Selection [123456789dnfrh]:4
----NAM application version: 6.2(2) RELEASE SOFTWARE
Selection [123456789dnfrh]:
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Option 5 - Reset Application Image CLI Passwords to Default
Option 5 - Reset Application Image CLI Passwords to
Default
Use Option 5 to reset the password for users root and admin to their default values.
Option 6- Send Ping
Use Option 7 to send a ping to determine if network connectivity exists. When prompted, enter the IP
address or full domain name of the location to send the ping.
IP address to ping []: 172.20.122.91
Sending 5 ICPM ECHO_REQUEST packets to 172.20.122.91.
PING 172.20.122.91 (172.20.122.91) 56(84) bytes of data.
64 bytes from 172.20.122.91: icmp_seq=1 ttl=64 time=0.151
64 bytes from 172.20.122.91: icmp_seq=2 ttl=64 time=0.153
64 bytes from 172.20.122.91: icmp_seq=3 ttl=64 time=0.125
64 bytes from 172.20.122.91: icmp_seq=4 ttl=64 time=0.102
64 bytes from 172.20.122.91: icmp_seq=5 ttl=64 time=0.166
ms
ms
ms
ms
ms
--- 172.20.122.91 ping statistics --5 packets transmitted, 5 received, 0% packet loss, time 4000ms
rtt min/avg/max/mdev = 0.102/0.139/0.166/0.025 ms
Option 7 - Configure Capture RAID Settings
Use Option 8 to configure the Capture RAID settings. This option contains the following suboptions:
----Capture RAID Menu
1 - Rebuild all failed disks
2 - Add all new disks to the Capture RAID
3 - Decommission the Capture RAID (destructive)
4 - Construct the Capture RAID (destructive)
c - Show current Capture RAID configuration
p - Show all progress of Capture RAID reconfiguration
r - return to main menu
_
Selection [1234cpr]:
The following table describes each of these suboptions.
Table E-2
Capture RAID Menu Options
Menu
Option
Description
1
Rebuild all failed disks.
2
Add new disks to the Capture RAID. If any disks have been installed since the last NAM
application reformat install, the RAID will be expanded to include them.
3
Decommission the Capture RAID. Using this option cleans the hard disk and will destroy
only the capture data; all other data is on the system RAID.
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Option 8 - Install Application Image From Flash and Reformat HDD
Table E-2
Capture RAID Menu Options
Menu
Option
Description
4
Construct the Capture RAID.
c
Show the current Capture RAIID configuration.
p
Show the progress of the Capture RAID reconfiguration.
r
Return to the main menu.
Option 8 - Install Application Image From Flash and
Reformat HDD
Use Option 9 to install the application image from flash and reformat the hard disk.
Caution
Note
This option reformats the hard disk before writing the application image and will destroy all data such
as reports, packet captures, and configuration. Network connectivity configuration, however, will be
retained.
If the NAM application has already been installed and the network settings were configured, they will
be automatically be detected by the helper. Otherwise, you must use Option n to configure the network
before using this option.
Option f - Check For and Fix Filesystem Errors on Local
Disk
Use Option f to find and fix file system errors on the local disk. Depending on the partition size, this
option might take a long time.
Option s - Show Upgrade Log
Use Option s to display the upgrade log.
Option r - Exit and Reset Services Engine
Use Option r to exit the helper utility and power cycle (reboot) into the newly installed application
image.
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Option h - Exit and Shutdown Services Engine
Option h - Exit and Shutdown Services Engine
Use Option h to exit the helper utility and shut down the NAM appliance.
-----------------------------------------------------------------------Selection [12345678fsnrh]: h
About to exit and shutdown NAM.
Are you sure? [y/N] y
Stopping internet superserver: inetd.
Stopping OpenBSD Secure Shell server: sshd.
Stopping internet superserver: xinetd.
Stopping internet superserver: xinetd-ipv4.
: done.
Shutting down NAM (NAM2404-K9), part 1:
Stopping klogd . . .
Stopping syslogd . . .
Sending all processes the TERM signal... done.
Sending all processes the KILL signal... done.
Unmounting remote filesystems... done.
Deactivating swap...done.
Unmounting local filesystems...done.
Starting halt command: halt
Power down.
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Option h - Exit and Shutdown Services Engine
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Helper Utility
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