JBI Issue Reporting Template ( example) ! ! !! Date% Site/Tool% * If a SUMARI tool: ! ave you visited the SUMARI FAQ?! ave you checked the user guide?! ! ! (FAQ & User guide: http://joannabriggs.org/sumari.html)! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Opera/ng%System%(what%computer%system%have% you%experienced%the%issue%in)% Browser%(what%browsers%have%you%experienced% the%issue%in)% Steps%to%Reproduce%problem% Issue%rela/ng%to%with%input%text?% !! %was%the%text%copied%directly%from%a%Word%doc?% !! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Contact%(who%is%the%best%person%if%more% informa6on%is%required)% Title%(Short%descrip6on%of%problem Your%username%and%password% Descrip/on%of%issue%(detailed)% Screen%capture%and/or%Screen%recording% Please%provide%Screenshots%and/or%Screen% recording%with%all%issue%repor6ng.%With%the%free% 'Jing'%soAware%you%may%take%screenshots%or% record%video%(with%the%op6on%of%also%recording% an%audio%voiceover).% The%following%pages%provide%instruc6ons%on% installing%and%using%Jing.% )% JBI tools - Screen capture/recording with Jing! ! Go to the ‘Jing’ webpage from the below URL: http://www.techsmith.com/jing.html JING WEBSITE ! To get a quick understanding of the software, play the 1minute Overview Video. ! Click the ‘Free Download’ button and download the software onto your mac or windows computer. ! So you've installed Jing, but now what? Learn how to take your first capture, and you'll get the hang of Jing very quickly. ! Do you see the sun? It looks like the image below--the faint one without the mouse cursor. It's discreetly tucked away somewhere on the edge of your screen, always ready when you need to make a capture. (Oh, and you can always move or hide the sun if you want.) ! ! SUN LAUNCHER! Taking your first capture:! ! The general workflow is to select something on your screen, then choose whether you wish to create an image or video. Record or annotate as desired, then save or share your finished capture. Below is a more detailed breakdown. ! 1. Mouse-over the sun and three little rays appear. • The one with the cross-hairs is Capture. This is how you start your capture. • The one in the middle is History. Copies of your captures are located here. • The one with the two gears is More. There are many settings you can change in More. For example, you can setup Hotkeys, or make it so the Jing sun doesn't appear on your screen. • Click Capture. ! 2. Select an area of your screen to capture. • You can select a window, part of a window, or click and drag the cross-hairs to select a region. • Decide if you want to capture an image or video. For this first capture, we suggest you click the Image button. You can add arrows, text and highlights to images. • ! If you decide to record a video, note that if you have a microphone, you can narrate your video in addition to capturing the action on the screen. Videos are limited to 5 minutes in length for Jing. 3. Do something with your finished capture. • You could save the capture to your computer. • You can also copy the image to your clipboard. This makes it easy to switch to another application like a document or email and paste the image. • Sharing to Screencast.com returns a convenient link which is copied to your clipboard. This is a very powerful option in that you can paste the link into chats, emails, and instant messaging ! clients. That's the basic idea! You quickly capture an image or make a little video. Then, you either share it or save it. ! There are more tutorials in the link below if you need http://www.techsmith.com/tutorial-jing.html ! ! How to report issues to JBI ! ! Take screen shots or video of the steps to reproduce the error depending on which is more useful, using Jing.! * If you choose to use video capture, you also have the option of providing audio commentary.! * If taking screen shots, do not add the images to a Word document, just attach them to the email. ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Email the screen shot/s or video to firstname.lastname@example.org along with the completed JBI Issue Reporting Template (included in this document). !