primebook p13 - TrekStor GmbH

Intended use
Explanation of Safety Symbols and Keywords5
General Safety Information
Technical specifications
Technical specifications of the power adapter11
Controls and ports
Starting up the Primebook for the first time
Charging the Primebook
Switching on the Primebook
Unlocking the display
Important elements on the start screen
Using the keyboard
Special keys and function buttons on the keyboard
11. Info Center
12. Accessing and using the Start menu
Accessing the Start menu
Layout of the Start menu
Navigating/Selecting an item in the Start menu
Pinning, organising and removing apps
13. Accessing the settings
14. Connecting the Primebook to the Internet
Connecting to a stationary wireless network (WiFi)
15. Launching the Internet browser/Entering an Internet address22
16. Downloading applications from the Windows Store
17. Changing the display language
18. Using the camera
19. Transferring files between the Primebook and other devices 25
Transferring files via Bluetooth
Transferring files between the Primebook and an external storage device
20. Connecting the Primebook to a television
Connecting to a television via HDMI cable
Connecting to a television via Miracast
22. Switching off/Restarting the Primebook
23. Useful tips on saving energy
26. Notes on copyright and trademarks
27. Notes on disposal and recycling
Hinweise zur Entsorgung
Notes on recycling
28. Notes on the warranty
29. Support information
We hope you enjoy your new Primebook.
The online operating instructions, the enclosed Quick Start Guide and the
additional brochure "Product Safety and Legal Information" are direct
components of the product.
Please read all three documents carefully before you turn on your device. They
contain important information about device safety, usage and disposal.
Please keep these documents in a safe place and pass them on in full to the new
owner if the device changes hands.
In order to be able to work with maximum efficiency and safely, as well as to protect
the device from possible dangers, please familiarize yourself with all operating and
safety instructions.
These operating instruction describes the basic functions of your Primebook. For
information on the operation of individual apps, please refer to the instructions
of the individual apps.
For more interesting and useful tips about Windows 10 visit:
2. Intended use
The Priembook P13 is a Windows 10 Pro laptop that can be used for surfing the
Internet, running a number of apps (including the Microsoft Office Suite), gaming,
and streaming and viewing music, images, and videos.1
Never use the device for anything other than its intended purpose. Malfunctions
may otherwise occur. Intended use includes observing all instructions contained
in the technical documentation. The manufacturer is not liable for damages
resulting from improper use or modification of the device.
Furthermore, the manufacturer shall not be held liable for damage or for loss of
data or any subsequent damage caused as a result.
The manufacturer shall reserve the right to constantly further develop the
product. Changes may be made without any direct reference to them in the
user’s manual. As a result, the information contained in the user’s manual does
not need to reflect the current technical design.
Unauthorized modifications to the device (particularly installing external
firmware not approved by the manufacturer or modifications to the device
hardware) will invalidate the warranty.
1 Not all of the applications you will need are pre-installed at the factory. You can download those
apps from the Microsoft Store. Some apps must be purchased.
Explanation of Safety Symbols and Keywords
This booklet uses the following safety symbols and keywords:
Indicates possible danger to life and/or danger of severe, irreversible injuries
Follow instructions to avoid injuries and material damage
Follow instructions to avoid material damage
Additional information about using the device
3. General Safety Information
Risk of multiple injuries due to reduced physical, sensory, or mental
capabilities and/or lack of knowledge or practical experience
Children and vulnerable individuals may only use the device under direct
Risk of suffocation and severe injuries from accessories and packaging
Keep accessories and packaging materials out of reach of babies, young
children, and pets.
Do not insert accessories and/or parts of the device into orifices such as
your mouth, ears, or eyes.
Risk of electric shock or electrocution from live components
Do not insert objects into the device’s ventilation slots.
Do not open the power adapter.
Do not touch the power adapter if your hands are wet.
Do not short out the device and/or charger.
Risk of electric shock or electrocution and/or fire hazard from unsafe
Make sure the power cord is not bent, crimped, or damaged in any other
Never use the power cord or plug if they are damaged.
Only use the included power adapter and only connect it to a suitable
and professionally installed power outlet. Please read and observe the
specifications on the power adapter’s label.
Do not use power outlets if they are loose.
If the power adapter is defective, contact customer service.
Fire hazard and/or risk of burns from damaged or leaking batteries
Do not use or charge the device if the battery is damaged or leaking.
Avoid skin contact with the device and/or battery if the battery is leaking.
Wear protective gloves if it is not possible to avoid touching the device/
battery in such cases.
Immediately wash your hands thoroughly in the event of skin contact with
the battery substrate.
If the battery substrate comes into contact with your eyes, rinse them out
with plenty of water and consult a physician immediately.
Risk of hearing loss through the use of headsets, earbuds, or headphones
The device can generate high sound levels when using headsets, earbuds, or
headphones. This may result in hearing loss if your ears are exposed to high
sound levels over an extended period of time. The higher you set the volume, the
more quickly your hearing can be damaged. Hearing loss may occur slowly over
Do not listen to music or other audio files for an extended period of time at
high volumes.
Lower the volume before connecting your headset, earbuds, or headphones.
When using headsets, earbuds, or headphones, make sure the acoustic
emissions do not exceed an A-weighted sound level of 80 dB.
Always set the volume at the lowest level where you can still clearly hear the
audio track being played without causing discomfort.
Do not increase the volume once you have become accustomed to that
sound level.
Adjusting the default settings for the equalizer can boost the device’s
volume levels.
Changing the settings of pre-installed software (for example, the operating
system, firmware, drivers) can also increase volume levels.
Risk of multiple injuries due to reduced attentiveness
Safety is the top priority while driving. For this reason, it is prohibited to
use the device while operating a motor vehicle.
Always be aware of your immediate surroundings to avoid putting yourself
or others at risk.
When using a headset, earbuds, or headphones in public, adjust the
volume so that you can still hear noises or sounds in your surroundings.
Distractions or being cut off from your surroundings may lead to
accidents. It is illegal to use headsets, earbuds, or headphones while
operating a motor vehicle in some regions.
Risk of interference with other electronic devices that transmit high-frequency
Switch off the device in safety or security zones where the use of mobile
devices is prohibited (e.g., when the plane is taking off or landing, in hospitals,
or near medical equipment). Obey the corresponding signs and warnings and
strictly observe the instructions contained on them.
You are allowed to use the device in airplane mode with the permission of the
flight crew once the aircraft has taken off. Please note that use of the device may
interfere with the plane’s electronic navigation systems.
Refrain from using the device near other electronic devices.
Risk of multiple injuries and fire/explosion hazard in potentially explosive
Operating the device in potentially explosive atmospheres, such as at filling
stations, on construction sites, or in chemical plants, is prohibited.
Switch off the device if you are in areas that contain potentially explosive
materials (e. g., gas, fuel, chemicals, particulate matter, grain, dust, or metal
powders). Sparks could cause an explosion or fire.
Obey the corresponding signs and warnings in these areas and strictly observe
all instructions contained on them.
Risk of fire or explosion when using non-approved chargers and power
Only use the included power adapter or an equivalent power adapter to
charge the battery.
If the power adapter is defective, only exchange it for an equivalent power
adapter. Please note the information in the technical specifications of the
power adapter in the online user’s manual or contact customer service.
Risk of multiple injuries from slipping, tripping, or falling
Do not expose the device and/or power adapter to vibrations and/or any form
of impact.
Do not drop the device and/or power adapter. Do not use the device/power
adapter if it has been dropped and/or is damaged. Have a qualified service
technician check the device/power adapter before restarting it.
Always ensure that the power cord is installed securely.
Do not allow the power cord to knot or kink.
Risk of adverse effects to health in the case of a known predisposition to
If members of your family have been known to exhibit manifestations of
photosensitivity (e.g., seizures when using similar devices), it is advisable to
consult a physician before operating the device.
Watching videos and/or playing video games with rapid frame rates over
an extended period of time may trigger a seizure or lead to fainting. Cease
all use of the device if you are feeling unwell and wait an appropriate
amount of time before starting to use it again.
If you are experiencing muscle cramps or feeling disoriented while using
the device, cease all use of the device immediately and consult a physician.
To avoid tiring or straining your eyes, please note the following:
Only use the device indoors under suitable lighting conditions and avoid
harsh light.
Hold the device at an appropriate distance from yourself.
Ensure that the display is clean.
Adjust the screen’s brightness and/or contrast settings to a level that is
comfortable for a crisp, clear display.
Take regular breaks when using the device.
Risk of impairment to the musculoskeletal system and supporting tissue
from use over longer periods of time
Repetitive movements (e.g., use of keyboard/touch screen or playing
games for an extended period of time) may result in pain in the hands,
arms, shoulders, neck and shoulder region, and in other parts of the body.
To avoid tiring or straining your musculoskeletal system and supporting
tissue, please note the following:
Always assume a relaxed posture when using the device.
Change your position regularly and take frequent breaks to move
Press lightly when typing.
Take regular breaks.
If you are experiencing discomfort similar to that indicated above while using the
device, cease all use of the device immediately and consult a physician.
Do not rest the device on your lap or other parts of your body when in use. The
device may heat up, resulting in discomfort or injury (e. g., minor burns).
To avoid potential malfunctions and/or damage to the device caused by
environmental factors, please note the following:
The recommended humidity for operating, charging, and storing the device
is between 30 and 70 percent.
The recommended ambient temperature for operating, charging, and
storing the device is between 5° C and 30° C. Temperatures above or
below this may adversely affect the charging capacity and service life of
the device and battery and cause damage to the device.
Protect the device from rapid temperature fluctuations. Condensation
from humidity can damage the device and may result in danger to the
Shield the device from direct sunlight (e. g., in the car) and do not store it near
a heat source to prevent the display and device from malfunctioning and avoid
the risk of the battery exploding.
Keep the device away from open flames such as candles, fireplaces, and
campfires to avoid the risk of the battery exploding.
Do not expose your device to rain or to dripping or splashing water.
Do not use the device outdoors during a storm.
Should the device become wet, turn it off immediately. Ensure that the device
and/or the power adapter are checked by a qualified person before using it
Use the device in a dust-free environment.
Magnetic fields may cause the device to malfunction and/or the battery to
To prevent possible damage to your device:
Do not charge your device on standard USB ports such as those found on
desktop or laptop computers.
Take care to wind the cord loosely.
Moisture, dense smoke, and fumes may lead to malfunctions and/or
damage the device’s housing.
The storage capacity indicated on the packaging and in the technical
specifications refers to the total storage capacity of your device. The storage
capacity of your device as indicated by the operating system may differ from the
specified storage capacity, as a portion of the total storage is also used by the
operating system and system applications.
4. Technical specifications
Processor (CPU):
Intel® Core™ i5-7Y54 processor
(4 M Cache, up to 3.2 GHz)/
Intel® Core™ M3-7Y30 processor
(4 M Cache, up to 2.6 GHz)
(depending on the model)
Operating system:
Windows® 10 Home
4/8 GB (LPDDR3L) (depending on the model)
Storage capacity:
128/256 GB (depending on the model)
Graphics processing unit (GPU):
Intel® HD 615
Display type:Full-HD-IPS-Display
Display size:
13.3" (33,8 cm)
Aspect ratio:
16 : 9
Screen resolution:
1920 x 1080 Pixel
Front camera:
2 MP
USB Type™-C, headphone jack
WiFi (dual band, IEEE 802.11 ac/a/b/g/n),
Bluetooth® 4.0, Miracast™
Dimensions (B x H x T):
ca. 318 x 211 x 12,9 mm
ca. 1300 g
Material/Colour: Aluminum/Champagne or silver
(depending on the model)
Li-Polymer (7.4 V/37 Wh)
Charge using:
USB Type-C™ connector
Depending on the model
Technical specifications of the power adapter
Input voltage:
100 - 240 V ~ , 50/60 Hz
Input current:
0,5 A max.
DC 5,0 V/3.0 A
DC 9.0 V/2.0 A
DC 12.0 V/2.0 A
Standby power consumption:
< 0,30 W
Shenzhen Shi Engine Electronic Co., Ltd.
Power adapter (100 V - 240 V)
USB Type-C™ cable
USB Type-C™ adapter
Cleaning cloth
Quick start guide
Product safety and legal information
6. Controls and ports
C) Dual microphone
D) USB Type™-C connector
E) Charging LED
F) Caps Lock status-LED
G) Fingerprint sensor
I) On/Off switch
J) Status LED on/off
K) Headphone jack
7. Starting up the Primebook for the first time
First unpack your Primebook. Remove all components from the packaging and
completely remove the packaging material, including the protective film. Check
to ensure that the delivery is complete (see Section 5). If you find that there are
missing or damaged components, contact customer service immediately.
Charging the Primebook
Please fully charge your Primebook before you use it for the first time.
Connect the one side of the included USB Type-C™ cable to the power supply
and the other side with the USB Type-C™ connector of the Primebook. Then
plug the power supply into an electrical outlet.
The charging LED lights up red during charging. When the battery is fully
charged, the charging LED goes out.
Only leave the power adapter connected to the power socket until the Primebook is
fully charged. Disconnect the power adapter from the socket first and then remove
the charging cable from your Primebook.
The maximum battery life is reached after approximately charging cycles.
We recommend charging the Primebook while it is switched off. This allows you
to get the maximum charging speed.
Switching on the Primebook
Drücken Sie für ca. 3 Sekunden den Ein-/Ausschalter, um das Primebook
einzuschalten. Die Status-LED Ein/Aus beginnt blau zu leuchten und
das Primebook fährt hoch. Direkt nach dem Hochfahren erscheint ein
Konfigurations-Assistent. Befolgen Sie die Anweisungen des KonfigurationsAssistenten, um Ihr Primebook einzurichten.
During the setup process, the configuration assistant will prompt you to sign in
with your Microsoft account. If you do not yet have a Microsoft account, please
set one up at this point.
Unlocking the display
As soon as the device has been set up (and every time it is subsequently
switched on and booted up), the lock screen appears. Press any key on the
keyboard to unlock the screen.
If your PrimeBook is password-protected, you must then enter the password.
Alternatively, you can also log into your PrimeBook via Windows Hello. To
activate and set up this feature, select "Settings" → "Accounts" → "Sign-in
options" → "Windows Hello".
8. Important elements on the start screen
Task bar
Windows icon: Opens the Start menu
Cortana: Your digital assistant reminds you of pending tasks and
appointments and gives hints and tips
Task View: Enables the Task View and shows all open programs including
the "+ New Desktop" button for creating virtual desktops
"e" – Microsoft Edge: Opens the Internet browser
Folder symbol: Opens the file browser
Windows Store: Opens the Windows Store
Memo symbol: Opens the Action Center
9. Using the keyboard
Special keys and function buttons on the keyboard
To simplify operation, the keyboard has numerous special keys and function
buttons for controlling the Primebook.
Fn key (blue)
The blue Fn key is used to enable or operate the additional function buttons
(blue symbols) on the keyboard.
These additional function keys include the F1 to F12 function keys, the key for
locking the Primebook (padlock symbol/print screen key), the "Einfg", "|", "<"
and ">" keys as well as the keys for controlling display brightness (sun symbol
and "+" or "-").
To enable and use these functions, keep the Fn key pressed as you press the key with
the required blue symbol.
Pressing the Fn and Esc keys simultaneously activates the F1 to F12 function
keys without needing to press the Fn key. To use the actual function keys, you
now need to press the Fn key. To undo this setting, simultaneously press the Fn
and Esc keys again.
Windows button
Press this button to enter the Start menu. In conjuction with other keys, e. g.
Windows + E (display My Computer), other control demands can be given.
Function buttons in the top row of buttons
Volume Volume +
Previous track
Next track
Open browser
Open Settings
Open context menu
The touchpad performs the functions of a mouse. Move the cursor on the touch
surface by swiping your finger across the surface in the desired direction.
The keys (invisibly integrated in the lower part of the touchpad) perform the
same functions as mouse keys:
You use the left key to select functions, programs and files, position objects and
confirm commands. The right mouse key calls up the context menu.
You can change the size of some displays (images, Web pages, and so on). Move
two fingers apart on the touchpad to enlarge the display.
In reverse, move two fingers towards each other on the touchpad to reduce the
display again.
Similarly, you can move the screen contents either up or down by placing two
fingers on the touchpad in parallel and swiping either up or down.
11. Info Center
The Info Center is a bar with quick links to some important Primebook functions,
which you can either display or hide. To access the Info Center, click the memo
symbol on the bottom right of the display.
Among other things, the Info Center includes a quick link to what is known as
Tablet mode". If you tap this function, the Start menu is enlarged in the display.
12. Accessing and using the Start menu
The Start menu acts as the starting point for all of the important content of
your Primebook. Below you can read some useful information about the Start
menu’s basic functions.
Accessing the Start menu
There are two ways to display the Start menu:
Click the Windows symbol on the bottom left in the task bar.
Press the Windows button on the keyboard.
Tapping/Pressing a second time will hide the Start menu.
Layout of the Start menu
In addition to the straightforward navigation list (A) found in the "classic"
Start menu of older Windows versions, the Start menu of your Primebook has a
useful app area (B) to the right of the navigation list.
Here, you can "pin" apps and favourites in the form of live tiles and organise
them. This gives you quick and easy access to your most frequently used apps
and content.
In the navigation list (A) there is an alphabetical list of all the apps installed. To
access this list, scroll up the navigation list.
Navigating/Selecting an item in the Start menu
To select an item (app or favourite) from the Start menu or the associated app area,
click the item or use the keyboard arrow keys to navigate to the required item and
then press the Enter key on the keyboard.
Pinning, organising and removing apps
You can arrange the items contained in the app area in the form
of live tiles (apps and favourites) according to your own preferences, pin new items
or remove those you no longer use.
Pinning apps
a) Call up the Start menu as described above.
b) Scroll with the mouse or use the touchpad to navigate to the desired app
in the navigation bar in the Start menu.
Alternatively, you can use the keyboard arrow keys.
Now left-click the app you want (or press the left button on the touchpad).
Keep your finger on the app you want and drag it to the desired position in
the app area of the Start menu.
Organising and removing apps
To access the edit mode for a particular live tile, right-click the desired tile (or
press the right button on the touchpad).
Different edit options ("Resize" and so on) now appear at the corners of the
To remove the live tile from the app area of the Start menu, click the pin symbol
("Unpin from Start").
This does not completely delete the affected app; it is simply removed from the
app area of the Start menu.
If you have activated tablet mode (see note in Section 11), all the pinned items
from the app area of the Start menu will be magnified and distributed across
the entire screen.
13. Accessing the settings
The button for accessing Settings (a cogwheel symbol) can be found in the
bottom-left corner of the Start menu.
Alternatively, you can access the settings by opening the Info Center and clicking
"All settings".
You can also access Settings by using the cogwheel symbol on the keyboard.
14. Connecting the Primebook to the Internet
Connecting to a stationary wireless network (WiFi)
Call up the settings (see Section 13).
In Settings, tap "Netzwerk and Internet".
Click "Wi-Fi" on the left in the next screen.
Click the slider or the word "Off". The word "ON" now appears next to the
The Primebook searches for all available wireless networks nearby and then
displays them as a list "Show Available Networks".
Click the network that you wish to connect to.
If you do not want the Primebook to automatically connect to the selected
network if available, remove the tick next to "Connect automatically".
g) Click "Connect". The Primebook connects to the selected network.
Depending on how your router is configured, you will be prompted to
authenticate yourself to the network. Generally speaking, a wireless network is
secured through a WPA network key or a WPS authentication method:
If a WPA network key was assigned for your router, enter it in the input field and
click "Next" to confirm.
If a WPS authentication method (for example, a PIN) was set up for your router,
the Primebook shows a different input field. Enter the PIN in the input field (or
follow the selected authentication method). The Primebook now connects to the
wireless network.
You may be asked whether the Primebook should search for additional devices in the
selected network and whether it should automatically connect to these devices (for
example, printers or television sets). This is recommended in private home networks
that you can trust. If you connect to a public wireless network, we recommend that
you decline this option by tapping "Nein". In this way, you protect your private sphere.
You can now surf the Internet as usual using the Internet browser.
To deactivate the WiFi connection, use the tip of your finger to move the slider
for WiFi from right to left. The word "Off" now appears next to the slider.
15. Launching the Internet browser/Entering an Internet
The button for launching the Internet browser can be found on the start bar at
the bottom of the display. Click the little blue "e" to launch the browser.
The "e" stands for "Edge,", which is the default Internet browser installed in
Windows 10.
To enter an Internet address (URL), tap the search bar displayed centrally at the
top of the window.
16. Downloading applications from the Windows Store
The Windows Store is available in the app area of the Start menu and on
the task bar. You can identify the Windows Store by its icon, a shopping bag
featuring the Windows logo.
The following two requirements must be met in order to access the Windows
1. You must be connected to the Internet.
To connect, please follow the instructions in Section 14.
2. You must have a Microsoft account and be signed in with it on your Primebook.
Ideally, you will have created a Microsoft account or signed in with your existing
Microsoft account during the initial setup process when you first switched on
your Primebook. In this case, all you have to do is open the Windows Store,
select the app you require and click "Install".
If you do not yet have a Microsoft account or are not signed in with it, you must
perform these steps. Open the Windows Store and select the desired app. Click
the app and then click "Install". An assistant now appears to guide you through
the process of setting up a Microsoft account.
If you set up a Microsoft account and link it to your Primebook, the password
for unlocking the Primebook changes. From now on, you have to enter the
password for your Microsoft account to unlock the Primebook.
17. Changing the display language
Proceed as follows to change the display language:
Make sure that your Primebook is connected to the Internet (see Section
Call up the settings (see Section 13).
In Settings, tap "Time & language" and then tap "Region & language" on the
left. You are now in the "Country or region" window.
Now tap "Add a language" in the centre of the screen.
Scroll to and tap the language you require.
The Primebook jumps back to the "Country or Region" window, but now
displays the selected language in the list of languages below "Add a Language".
Wait until the "Language pac k available" message appears under
the selected language in the list. Now tap the language and then tap
Tap "Download" under "Download language pack".
The Primebook now downloads the language pack and installs it. This process
can take a few minutes. The "Language pack installed" message appears as
soon as the language pack has been installed.
Tap the arrow to the left of "Settings" in the upper left area of the
Tap "Set as default" below the selected language.
Restart your Primebook. The selected language now appears in the display.
18. Using the camera
The Primebook has a webcam on the front. To use the camera, you must first
open the app provided:
a) Call up the Start menu (see Section 12).
b) Scroll to "C" and tap "Camera".
The camera app opens and appears as a window on the display.
The following functions are now available:
Opens the gallery with your most recently taken photos. To access the
most recently created images, click the arrow to the left of the image.
B) Opens a selection of exposure modes and other picture modes.
C) Calls up additional camera settings.
D) Switches to video mode. When you are in video mode, a photo camera
symbol is displayed here that you can use to return to photo mode.
E) Shutter button: Click this button to take a photo. In video mode, click to
start recording and click a second time to stop recording.
To close the camera app, tap "X" at the top right of the display.
19. Transferring files between the Primebook and other
Transferring files via Bluetooth
a) Enable the Bluetooth function on the device you want to connect and make
the device visible to other devices if necessary. To do so, refer to the operating
instructions of the device to be connected.
b) Call up the settings (see Section 13).
c) In Settings, tap "Devices" and in the following window tap "Bluetooth"
on the left.
d) Drag the Bluetooth slider (in the centre of the screen) with from left to
right. The word "On" appears next to the slider.
This activates the Primebook Bluetooth function and the Primebook searches
for available devices nearby.
Select the device you want to connect from the list of devices available by
tapping the name of the device. Then tap "Pair".
The Primebook sends a verification code to the device to be connected.
Check that the code displayed on the device to be connected matches the
code displayed on the Primebook and confirm on the tablet by tapping
You may also have to confirm the pairing procedure on the device to be
The status message "Paired" appears under the selected device after
successful pairing.
h) Exit the device settings by closing the window. To do this, click the "x"
symbol at the top right of the display.
i) Open the file browser by tapping the folder symbol on the task bar and go
to the file that you would like to send.
j) Tap the file you want to send and hold it for approximately 1 second, then
release. The context menu opens as a drop-down window.
k) Tap "Send to" on the context menu and then tap "Bluetooth device". A
list of all paired Bluetooth devices appears.
l) Tap the required device and confirm with "Next". The tablet now sends the
selected file to the required device.
m) You may have to confirm receipt of the file on the destination device.
After a successful file transfer, deactivate the Bluetooth function to save
energy. To deactivate the Bluetooth connection move the slider for Bluetooth
from right to left. The word "Off" now appears next to the slider.
Transferring files between the Primebook and an external
storage device
a) Please connect an external storage device (for example, a USB drive or a
hard drive) to a USB port on your Primebook.
b) After a brief moment, the external storage device is recognised by the
Primebook and displayed as an available drive under "This PC".
c) Double-click to open the external storage device. All of the files stored
there are now displayed.
d) If you want to transfer a file from your Primebook to the external storage
device, drag and drop to move the file into the open window.
e) Similarly, if you want to transfer a file from your external storage device
to the Primebook, drag and drop to move the file into the target folder or
It is important to safely remove the external storage device from the Primebook
after transferring the file(s). Click the upwards pointing arrow in the bottom
right of the task bar. Select your storage device in the small window that opens,
and click the prompt for ejecting the device. The following message appears:
"Safely Remove Hardware". You can now disconnect the storage device from
the Primebook.
20. Connecting the Primebook to a television
You can transfer the image and sound from the Primebook to a suitable
television via HDMI cable or Miracast.
Connecting to a television via HDMI cable
To connect the Primebook to a suitable television via HDMI, you require an
appropriate cable (Micro-HDMI to HDMI, available in specialist shops).
Connect the Primebook to the TV using the USB Type-C™ adapter and the HDMI
cable, and select the correct HDMI input as the source (the HDMI input to which
the cable is connected). The television now shows the display of your Primebook.
Connecting to a television via Miracast
The Miracast technology is a peer-to-peer standard for image transfer. The
Primebook supports this standard and enables wireless transfer of image and
sound from the Primebook to a WiFi- and Miracast-enabled television device.
The Primebook can connect to your television via Miracast only if the
television also supports Miracast technology. Please check with your television
manufacturer if necessary.
Proceed as follows to connect your Primebook to a Miracast-enabled television:
First, take all of the necessary steps to prepare your Miracast-enabled
television for the Miracast transfer (see your television’s operating
instructions for details).
Call up the settings (see Section 13).
In Settings, tap "Devices" and in the following window tap "Connected
devices" on the left.
Now tap "Add a device" in the top centre. The Primebook searches for
available devices. This process may take a moment. All available devices
are then displayed in a pop-up window.
Tap the device that you wish to connect to. The two devices now connect
to each other.
A short time later, the selected device will show the display of the
If the Primebook "freezes" and no longer responds, you can reset it. Press and
hold down the on/off switch for at least 10 seconds until the device switches
off. Wait for about 20 seconds and then turn the device on normally.
Any files that have not been saved will be lost when the Primebook is reset.
22. Switching off/Restarting the Primebook
Briefly press the on/off switch on the device to activate the standby mode.
Press it again quickly to take the Primebook out of standby mode.
Proceed as follows to restart the Primebook:
a) Open the Start menu by clicking the Windows icon on the bottom left of
the display or by pressing the Windows key on the keyboard.
b) Click " " in the bottom area of the Start menu and then click "Restart".
The Primebook shuts down and restarts.
Proceed as follows to shut down and completely switch off the Primebook:
a) Open the Start menu by clicking the Windows icon on the bottom left of
the display or by pressing the Windows key on the keyboard.
b) Click " " in the bottom area of the Start menu and then tap "Shut
down". The Primebook shuts down.
23. Useful tips on saving energy
Deactivate the WiFi function when it is not in use.
Deactivate the Bluetooth connection when it is not in use.
Only leave the Primebook connected to the socket until the battery is fully
Switch to standby mode when the Primebook is not in use or switch it off
In the following, you will find a list of frequently asked questions along with the
appropriate answers and proposed solutions.
Why is my Primebook slow to charge?
If you charge the Primebook while it is under a very high load (for example, video
playback at 100 % display brightness and simultaneous surfing, chatting or
games), the battery will charge very slowly due to the high load. We therefore
recommend charging the Primebook while it is switched off. This allows you to get
the maximum charging speed.
When I attempt to start a video recording, I get an error message and
recording does not start. What can I do?
Please first install all available updates on your Primebook (see the question
"How can I install Windows Updates on my Primebook?"). If you continue
to receive an error message despite installing the updates, please contact
customer service.
Why does my Primebook show less storage space than indicated on the
The storage capacity indicated on the packaging and in the technical
specifications refers to the total storage capacity of your Primebook. However,
a portion of the total storage is also used by the operating system and system
Why am I getting no sound from my Primebook?
You may have connected headphones to your Primebook. When headphones are
connected, the speakers of the Primebook are automatically disabled. Disconnect the
headphones from the Primebook in order to activate the speakers again. If there is still
no sound from the speakers, check whether the sound on the Primebook is switched
on and whether the volume is set high enough.
Why does my Primebook just switch off sometimes?
If the energy level of the battery falls below a critical level, the Primebook
displays a corresponding warning. If you ignore these warnings, the Primebook
is put into sleep mode at a charge level of 5 per cent in order to counteract total
discharge of the battery. Total discharge can lead to a situation where it is no
longer possible to charge the Primebook. For this reason, connect the tablet to
the charger at this point at the latest in order to prevent data loss and damage
to the battery.
My Primebook won’t switch on. What can I do?
The battery may not be sufficiently charged to allow the Primebook to switch
on. Connect the Primebook to the charger (see Section 7) to recharge the
How can I install Windows Updates on my Primebook?
Your Primebook checks for new updates daily (an Internet connection must
be available) and displays an appropriate message in the Action Center when
new updates are available. To ensure your Primebook is always up-to-date, it is
therefore extremely important to connect the Primebook regularly to the Internet
(see Section 14). If you selected the "Express settings" option in the start
assistant when you switched on for the first time, the Primebook automatically
performs available updates when you shutdown (download and installation).
You can change this setting at a later point in time. To do this, call up the settings
(see Section 13) and select the method used to install updates under "Update &
security" →"Windows Update" → "Advanced options"
What can I do if the internal storage of my Primebook is full or almost full?
To relieve the pressure on the internal storage of your Primebook and free
up storage space, you can transfer media files stored on the Primebook (for
example, images, videos or text files) to an external storage device (for example,
a USB stick or suitable memory card) or you can delete apps that you no longer
An app (abbreviation of the word "application") or application is a program that
you can download from the Windows Store, for example, and install on your
Primebook. Games, programs for playing back images and music files, word
processing programs and a lot more are available.
Audio Out/Mic In
This description of the audio port on your Primebook indicates that you can
connect simple headphones or earphones (audio signal out) to the port as well
as a headset with microphone (audio/microphone signal in).
Bluetooth is a standardised wireless interface on your Primebook that enables
a wireless exchange of data between your Primebook and other suitable
peripheral devices.
HDMI stands for "High Definition Multimedia Interface" and is a cable-based
interface for digital image and sound transmission to connected HDMI-ready
peripheral devices. Using a suitable HDMI cable, you can, for example, play the
videos stored on your Primebook on an HDMI-ready television without having to
first save the videos on your television.
Microsoft account
"Microsoft account" is the new name for the previous "Windows Live ID". Your
Microsoft account consists of an e-mail address and a password that you
need to sign into services such as, OneDrive, Windows Phone
or Xbox Live. If you use an e-mail address and password to sign into these or
other services, this means that you already have a Microsoft account. You can,
however, register for a new account at any time.
Multitouch display
A touch display is a display that responds to command inputs via pressure
points (for example, from a finger or a stylus pen). The multi-touch display is
an extension of the "simple" touch display: It can simultaneously recognise the
input of multiple pressure points. Besides the keyboard provided, the multitouch display is the most important element for operating your Primebook.
Scrolling refers to the act of moving the screen contents either horizontally or
vertically. You can scroll by using the scroll bar or by using the scroll wheel on the
Task bar
The task bar is the horizontal bar found at the bottom of your Primebook. Unlike
your desktop, which can be covered by opened windows, the task bar is almost
always visible. The task bar therefore provides you with constant access to the
important functions and settings of your Primebook plus an overview of all the
windows you have open.
USB stands for "Universal Serial Bus" and is the name of a cable-based
interface on your Primebook. It is used to connect peripheral devices and
exchange data between your Primebook and external devices such as a USB
USB Type-C™-Adapter
The included USB Type-C™ adapter has a USB Type-C™ plug on the one side
(for connecting to the USB Type-C™ connector of your Primebook) as well as a
USB 3.0 plug and a HDMI connector on the other end. You can use this cable to
connect USB sticks with the USB 3.0 standard, for example, and benefit from
the faster data transfer speed of the USB 3.0 standard. The HDMI port allows
you to connect your Primebook to a TV.
Windows Store
The Windows Store is an online store offered by Microsoft with lots of useful
and interesting apps that you can download to your Primebook. See the
"Downloading applications from the Windows Store" section for information on
how to download apps from the Windows Store. Please note that you need to
pay for some apps (paid apps are clearly labelled as such in the Windows Store).
26. Notes on copyright and trademarks
Copyright law prohibits the copying of the content of this document
(illustrations, reference documents etc.), as a whole or in part, without the
permission of the copyright holder.
The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TREKSTOR GmbH is under
license. Other trademarks and trade names are those of their respective
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing LLC.
Intel, Intel Atom and the Intel Inside logo are trademarks of Intel Corporation in
the U.S. and/or other countries.
Microsoft and Windows 10 are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
TREKSTOR is a registered trademark of TREKSTOR Ltd. in the European
Community and other countries. Copyright © 2017 TREKSTOR GmbH. All rights
reserved. Some product or company names mentioned elsewhere may be brand
names or trade names of the respective proprietor.
27. Notes on disposal and recycling
Hinweise zur Entsorgung
This symbol on the device and in the accompanying documentation
indicates that the device must be disposed of separately from normal
household waste. This device (and the battery it uses) contain valuable
raw materials such as rare earths and precious metals as well as
components that are harmful to the environment and/or human health if
not disposed of properly. By properly disposing of used appliances and
batteries, you are making a vital contribution to conserving resources,
minimizing pollution, and protecting the environment as best as possible.
Under European law you are required as a consumer to dispose of electronic
waste and used batteries/appliances separately. As per national laws and
provisions and/or EU Directives 2002/96/EC and 2006/66/EC, electronic waste
and used batteries must be taken to the appropriate collection centers.
In EU member states, you can dispose of electrical or electronic equipment
free of charge at special collection points near you. For more information,
please contact your local authority or local authority. In some member states the
retailer is obliged to take back the old equipment free of charge when buying new
equipment. For further information, please contact your dealer.
Please note: Improper disposal of used appliances and batteries is a criminal
offense in certain countries.
Notes on recycling
Your device and its sales packaging consist of valuable raw materials,
which must be recycled in the interest of environmental protection.
Contact your city or municipal authority for information on the correct
method of disposal.
Information on disposal in non-EU countries
These symbols only apply in the European Union. Information on proper disposal
of these devices is available from your local competent authority or from the
28. Notes on the warranty
The statutory warranty period for consumer products is 24 months. There is no
warranty beyond this.
Unauthorised modifications to the device (in particular, installing external
firmware not approved by the manufacturer or modifying the device’s hardware)
may void the warranty.
29. Support information
If you have questions about your product or problems, please proceed as
Carefully read the operating instructions.
Take a look at our FAQ section of our website, where you will find answers
to the most frequently asked questions about your product.
Check whether you have entered the correct settings on your device using
the product features and functions as points of reference.
Consult the respective product detail page for up-to-date information
(such as newly available firmware updates) on your product.
If you have taken these measures and the problem persists, please contact our
service team directly.
Our professional service employees will discuss all of the additional necessary
steps with you and provide individual support to help you quickly and easily
continue to address your concern.
Directly contacting us, the manufacturer, via our service hotline or by filling out
our service form allows us to address your concern more quickly and allows you
to benefit from high-quality consulting and support.
You can find out how to reach our service team here:
As manufacturer and importer respectively: TREKSTOR GmbH | Berliner Ring 7 | D-64625 Bensheim, Germany
herewith declares that the products
PRIMEBOOK P13 - m3 (UFM3YWW01) | i5 (UFC5YWW01)
comply with the following directive(s):
Low-voltage directive
Energy - Related - Products - Directive (ErP) i.V.m.VO (EU) Nr. 278/2009
Restriction of the use of certain hazardous substances
The following norms were consulted to assess conformity:
EN 55022:2010+AC:2011: Electromagnetic compatibilty
EN 55024:2010: Information technology equipment - Immunity characteristics Limits and methods of measurement (CISPR 24:2010)
EN 61000-3-2:2014: Harmonic Current Emission
EN 61000-3-3:2013: Voltage Fluctuation and Flicker
EN 61000-4-2:2009: Electrostatic Discharge
EN 61000-4-3:2006+A1:2008+A2:2010: RF electromagnetic field immunity tests
EN 61000-4-4:2012: Fast transients
EN 61000-4-5:2014: Surges
EN 61000-4-6:2014: Injected current
EN 61000-4-8:2010: Power-frequency magnetic field
EN 61000-4-11:2004: Voltage dips, short interruptions and voltage variations immunity tests
EN 62209-2:2010: Human exposure to radio frequency fields from hand-held and bodymounted wireless
communication devices
EN 50566:2013 SAR: Product standard to demonstrate compliance of radio frequency fields from handheld
and body-mounted wireless communication devices used by the general public (30 MHz - 6 GHz)
EN 62479:2010 SAR: Basic restrictions related to human exposure to electromagnetic fields (10 MHz to 300 GHz)
EN 300 328 V1.9.1: Electromagnetic compatibility and Radio spectrum Matters (ERM); Data transmission
equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques
EN 301 489-1 V1.9.2 EMC and ERM: Part 1: Common technical requirements
EN 301 489-17 V2.2.1 EMC and ERM: Part 17: Specific conditions for 2,4 GHz wideband transmission systems
EN 50581:2012: Technical documentation for the assessment of electrical and electronic products with
respect to the restriction of hazardous substances
EN 50563:2011+A1:2013: External a.c. d.c. and a.c. a.c. power supplies. Determination of no-load power and
average efficiency of active modes.
EN 50332-1:2013: Sound system equipment: Headphones and earphones - Maximum sound pressure level
EN 50332-2:2013: Sound system equipment: Headphones and earphones - Maximum sound pressure level
EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013: Information technology equipment – Safety –
Part 1: General requirements
The CE symbol confirms that this product conforms with the above mentioned norms and regulations.
The manufacturer also declares the conformity of the product according to the following directives:
2006/1907/EC REACh: Regulation concerning the Registration, Evaluation, Authorisation and
Restriction of Chemicals
2013/1272/EU PAH:
REACh restricting the use of polycyclic aromatic hydrocarbons
2004/850/EC SCCP:
REACh restricting the use of short chain chlorinated paraffins
Shimon Szmigiel, CEO
Berliner Ring 7
64625 Bensheim, Germany
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