Zimbra for iPhone - IMAP Configuration Guide

Zimbra for iPhone - IMAP
Configuration Guide
August 2014
Zimbra for iPhone via IMAP Connection User
Guide Version
1.0
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Copyright
© 1999-2014
Global Relay. Confidential Page
and Proprietary.
All Rights Reserved. Not to be reproduced or distributed without permission.
20141006
Contents
Using this Configuration Guide ................................................................................................... 3
Configuring a Zimbra Account on iPhone with IMAP ...................................................................... 4
Legal Information..................................................................................................................... 9
Configuration Guide - Zimbra for iPhone - IMAP
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Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Using this Configuration Guide
This guide provides step-by-step instructions for configuring a Zimbra account on your iPhone with an
IMAP connection.
NOTE: We recommend you configure your account with an IMAP connection.
An IMAP connection syncs email data between devices, because all data is kept on the Zimbra server.
When you read or delete an email, information is synced across all devices where you access your
email account.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Configuring a Zimbra Account on iPhone with
IMAP
1. Under Settings, select Mail, Contacts, Calendars.
2. Tap Add Account.
3. On the Add Account Screen, tap Other.
4. On the following screen, tap Add Mail Account.
5. Under New Account, complete the following information:
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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
Name: Displayed on all messages that you send

Address: Enter your full Zimbra email address

Password: Enter your Zimbra mailbox password
NOTE: You may need to reset your password via webmail before you can enter you can
access your Zimbra account on your iPhone. Contact your Zimbra administrator for more
information.

Description: This field will auto-populate.
6. Tap Next.
7. On the New Account Screen, ensure IMAP is selected.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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8. Under Incoming Mail Server, complete the following information:

Host name: Enter mail3.globalrelay.com.

User Name: Enter your full Zimbra email address.

Password: Enter your Zimbra mailbox password.
9. On the Outgoing Mail Server Page, complete the following information:

Host Name: Enter mail3.globalrelay.com.

User Name: Enter your full Zimbra email address

Password: Enter your Zimbra mailbox password
NOTE: The User Name and Password fields will be marked as optional, but you must enter
your User Name and Password.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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10. Tap Next.
11. On the IMAP screen, ensure Mail is ON and then tap Save.
12. Under Mail, Contacts, Calendars, tap the account you just added.
13. Under IMAP, tap the account.
14. Under Outgoing Mail Server, tap SMTP mail3.globalrelay.com.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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15. Under Primary Server, tap mail3.globalrelay.com.
16. By default, the server should be set to ON. If it is not, tap the slider to turn it ON.
17. Ensure Use SSL is On and the Server Port is set to 465, and then tap Done.
18. Tap Account to return to the previous screen and then tap Done.
Your Global Relay Zimbra account is now configured via an IMAP connection on your iPhone.
19. If you encountered any issues, contact your local IT support or Global Relay Support for
further assistance.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
Legal Information
Global Relay, by publishing this document, does not guarantee that any information contained herein
is and will remain accurate or that use of the information will ensure correct and faultless operation of
the relevant service or equipment. Global Relay, its agents and employees, shall not be held liable to
or through any user for any loss or damage whatsoever resulting from reliance on the information
contained herein.
This document contains information proprietary to Global Relay and may not be reproduced, disclosed,
or used in whole or part without the express written permission of Global Relay.
Any Software, including but not limited to, the code, screen, page, structure, sequence, and
organization thereof, and Documentation are protected by national copyright laws and international
treaty provisions. This User Guide is subject to U.S. and other national export regulations.
Nothing in this document is intended, nor does it, alter the legal obligations, responsibilities or
relationship between yourself and Global Relay as set out in the contract existing between us.
Global Relay will not be liable for any compliance or technical information provided herein.
Configuration Guide - Zimbra for iPhone - IMAP
24/7 Technical Support: 1.866.484.6630 / support@globalrelay.net / training@globalrelay.net
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Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.
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