Troubleshooting and Frequently Asked Questions

Troubleshooting and Frequently Asked Questions
Troubleshooting and Frequently Asked Questions
The transmitter lights up with motion, but the receiver does not react
A: Did you TEACH the units to each other? If not, see page 2 and perform the Teaching
steps. B: The units may be out of range, or blocked… see the next step;
The transmitter is not getting the expected range
To assure best range; A: Keep both antennas VERTICAL. B: Keeps the PIR Transmitter
antenna away from trees and metal objects (at least 3”). C: Locate the Receiver near a
window with the clearest possible sight of the PIR Transmitter. The less number of
objects between the devices, the longer the range.
I cannot hear the receiver when it signals
The receiver is not made to be overly loud. If you need to have a louder signal, the
receiver has a relay for attaching accessories, such as bells, buzzers, or lights. The relay
is basically a switch that has no power of it's own, but can handle up-to 120 volts, 10 amps
going through it. To connect an external device, determine the power it requires, and then
wire as shown in previous pages.
The transmitter is picking up people, but not cars
Since vehicles can move fast, the PIR unit is not getting a long enough look at the moving
object. Resolve by setting the PIR sensor at an angle to the road, as shown in previous
The unit is signaling constantly, when there is nothing there
1: Check for tree branches or other objects that might be moving in a breeze
2: Check for spiders or insects in the sensor window.
3: The sensor can be fooled by light shining directly into the window, reflected sunlight,
car headlights, or motion in front of a steady light source.
4: Change the sensitivity setting. You can lower the sensitivity of the sensor, to avoid
false alarms. See Below.
Sensitivity settings
The REPORTER is shipped pre-set to its highest level of sensitivity. Normally, there is no
need to change the setting. However, if you are experiencing false alarms, the unit may
need to be set to be less sensitive. There are two switches located, next to the test
button, on the circuit board inside the transmitter.
SW 2: Sensing distance from unit
SW 1: Sensitivity to motion
ON = High
OFF = Low
ON = 5-25 Feet OFF = 5- 15 Feet
There is a short beep every few minutes
The Receiver is indicating that the Battery is LOW. Remove the cover on top of the
Receiver by simply pulling the top and bottom halves apart. Replace the 9V battery with
a fresh alkaline battery.
If you have installation or operation questions, please see above or check out the
expanded FAQ at the manufacturer’s web page at
You can receive free technical assistance on the web at
For Warranty email or call 888.679.7994 Tuesday-Friday 8:00-5:00 PST
Warranty: This product is warranted to be free of defects for the period of One Year from the date of
purchase. The warranty covers parts, labor, and return shipping to you, but not all accessories. IEI will
repair or replace any defective product at our discretion. Warranty does not cover misuse or damage other
then due to normal operating conditions. If you need to send the system to IEI for repair, contact IEI for a
Return Authorization number via email: Packages without Return Authorization
number will be rejected.
PIR sensor
Sensitivity switches
Test button
Battery pack
The default setting is ON
PIR Sensor
Ultra Long Range
• Battery Backup
• Sun/Rain Shield
Uses Include…
Thank you for purchasing
the Reporter Wireless
Alert. This product has
been designed and
manufactured in the USA,
utilizing the highest
quality standards
available. The Reporter
has been designed to
detect and report motion
from people and vehicles,
while allowing animals to
pass through undetected.
Please read the
instructions carefully.
Deck & Patio
Barn or Shop
RVs, while at home
Pools or area security
Home / Office Security
Ignores Animals
Made With Pride In the USA. This product is covered by a
manufacturer’s full One Year Warranty.
#1: ON = More Sensitive
#1: Off = Less Sensitive
Batteries Face
The Back
#2: ON = 30 Foot Range
#2: Off = 15 Foot Range
Transmitter body
1: Assemble the Transmitter Mounting Bracket
Insert the 1” screw (The single larger screws provided in the kit) through the Swivel Bushing
(supplied in the plastic bag), then through the Plate and the Shell. Tighten just enough to
allow the plate to still move, but there should be no “slop” in the movement.
2: Install Batteries in the Transmitter
Place four AA Alkaline batteries in the battery pack (Use only high quality batteries for
longest performance), the LED Light in the PIR window will flash several times to show a
successful systems test. The batteries should last for over Two years with average use.
Important *** Set the battery pack into the transmitter body, so the plastic back is facing
3: Set-up the Receiver
If desired, a 9-volt battery may be installed in the receiver, for uninterrupted operation in
case of power failures. Plug the supplied 9VDC transformer into the 9-12 volt DC connection
on the Receiver and then plug the transformer into a wall outlet, (the POWER light will
illuminate). Before the Reporter will operate, you have to teach the PIR Transmitter to the
Receiver (Each PIR Transmitter has its own unique ID, for a secure Radio Link).
A: Press and release the LEARN button on the receiver, the buzzer should sound.
B: Within 5 seconds, press and release the TEST button on the PIR transmitter (If you cannot
locate this button on the PIR Transmitter, simply wave your hand in front of the detection
window instead), the buzzer should sound again. IF it does not, repeat steps A and B. As of
this time, the Receiver should respond to motion detected by the sensor.
4: Finish Assembly Of PIR Transmitter
A: As instructed in step 2 above, make sure you have Installed the Battery Pack into the
housing, facing the BATTERIES TO THE BACK OF HOUSING. With the batteries installed, you
should only be able to see the plastic back of the battery pack.
B: Position the Face Plate Assembly so that the Black Antenna Wire is located next to the
Notch Marked “Antenna Here”.
C: Install the 4 screws provided into front holes and tighten.
D: If desired, place the optional sun/rain shield to the top of
the transmitter by clipping it onto the swivel.
Mount the plate to the back
using the swivel and long
Face Plate Assembly screw provided.
Tighten enough to remove
any slop in the assembly and
Long Screw
yet allow for some movement
of the plate when installed.
After installing the batteries,
insert the battery pack with
the batteries facing the back.
Mounting the transmitter
Mount the PIR Transmitter onto a solid surface (Should not shake with wind) 3-5 feet above
the ground so it can see the center of the expected target’s heat source and for cars, it is
more responsive to seeing the hot exhaust of it going away from the unit. Swivel the unit so it
gets the best possible view across the path of movement, keeping it as close to horizontal as
PIR Detector / Transmitter
Face into the road at angle
5-20 feet
3-5 feet
from the ground
Car’s direction of travel
Signal duration and mute switches
The receiver has a small block of Two Switches,
which control the built-in alarm. SW 1: Mutes the
built-in alarm. SW 2: Sets the buzz duration from
one-second to three-seconds. These switches are
different from the switches in the transmitter and
are pictured below.
Mounting Position
Multiple transmitters or receivers
Each receiver can operate with up to four
transmitters, with distinctive signals for each.
Additionally, multiple receivers can work with the
same transmitters to sound the alarm in different
places. Just teach each additional transmitter to
the receiver, as with the first one.
Battery Backup Inside Receiver
This receiver features an Internal Backup Battery Connection. To install, simply pry The Two
Halves Of The Receiver Housing. Install an Alkaline 9V Battery. When the battery runs low,
the Reporter will generate a Beep Every Few Minutes to indicate battery low condition. If
power fails, the Reporter Receiver will function for up to 3 days. The external devices may
not be activated when running on battery power.
Connecting the Receiver to external devices
If desired, the receiver can be used to activate an external alarm system, doorbell, buzzer,
light, or other accessories available at most electronics and hardware stores. The external
alarm or buzzer will require it’s own power supply.
External Buzzer or Light
Relay Outputs
Switch for
muting the builtin alarm.
Teach Button
Power Supply for above
Buzzer or Light
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