Error Codes

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

1.

Press the soft key for help with the active error.

There are three types of errors that can occur. Errors are indicated on the display as well as by the light tower (optional).

A parameter critical to the process has reached a level requiring the system to stop. The alarm needs to be addressed immediately.

A parameter critical to the process has reached a level requiring attention, but not sufficient enough to stop the system at this time.

A parameter that is not immediately critical to the process. The advisory needs attention to prevent more serious issues in the future.

See Error Codes, page 13 for causes and solutions to each error code.

To troubleshoot the error:

Note

Press or to return to the previously displayed screen.

2.

The QR code screen will be displayed. Scan the QR code with your smartphone to be sent directly to online troubleshooting for the active error code. Otherwise, manually navigate to http://help.graco.com and search for the active error.

3.

If no internet connection is available, see

Error Codes, page 13 for causes and solutions for each error code.

Note

When an error occurs be sure to determine the code before resetting it. If you forget which error code occurred, see the Errors screen to view the last 200 errors, with date, time, and description.

333024G 13

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

A1NM MCM

A4DA Heater A

A4DB Heater B

A4DH Hose

Low Motor Current

High Current A

High Current B

High Current Hose

Loose/broken connection.

Bad Motor.

Short circuit in heater wiring.

Bad Heater.

Short circuit in heater wiring.

Bad Heater.

Short circuit in hose wiring.

Check for loose wire terminations at MCM motor connector.

Disconnect motor output connector from MCM.

Confirm less than 8 ohms resistance between each pair of motor power leads

(M1 to M2, M1 to M3, M2 to

M3). If any readings greater than 8 ohms, check motor wiring for damage and/or loose terminations.

Check wiring for touching wires.

Confirm resistance of heater. Heater resistance should be 18–21 Ω for each heater element, 9–12

Ω combined for 10 kW systems, and 6-8 Ω for

15 kW systems. If out of tolerance, replace heater element.

Check wiring for touching wires.

Confirm resistance of heater. Heater resistance should be 9-12 Ω for 10 kW systems and 6-8 Ω for

15 kW systems. If out of tolerance, replace heater.

Check continuity of transformer windings.

Normal readings are about

0.2Ω on both primary and secondary. If reading is 0Ω replace transformer.

Check for shorts between the primary winding and the support frame or enclosure.

14 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

A4NM MCM

A7DA Heater A

A7DB Heater B

A7DH Hose

High Motor Current Short circuit of motor wiring.

Motor will not rotate.

Damaged gear train.

Unexpected Current

A

Chemical pump is stuck.

Shorted TCM

Unexpected Current

B

Unexpected Current

Hose

Shorted TCM

Shorted TCM

Check wiring to the motor to ensure no bare wires are touching and that no wires are shorted to ground.

Remove pump gear housings from motor and check that motor shaft rotates freely in direction indicated on motor housing.

Check pump gear trains for damage and repair or replace as necessary.

Repair or replace chemical pump.

If error cannot be cleared or regenerates consistently, replace module.

If error cannot be cleared or regenerates consistently, replace module.

If error cannot be cleared or regenerates consistently, replace module.

333024G 15

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

A8DA Heater A

A8DB Heater B

A8DH Hose

CACM MCM

No Current A

No Current B

No Current Hose

MCM Communication Error

Tripped circuit breaker.

Loose/broken connection.

Tripped circuit breaker.

Loose/broken connection.

Tripped circuit breaker.

Loose/broken connection.

Module does not have software.

Dial set to wrong position.

No 24 VDC supply to module.

Loose or broken

CAN cable.

Visually check circuit breaker for a tripped condition.

Check heater wiring for loose wires.

Visually check circuit breaker for a tripped condition.

Check heater wiring for loose wires.

Visually check circuit breaker for a tripped condition.

Check heater wiring for loose wires.

Insert a system token into the ADM module and cycle the power. Wait until the upload is complete before removing the token.

Ensure the MCM dial is set to the correct position: 2 for

E-30, 3 for E-XP2

Green light on each module should be lit. If green light is not lit, check to make sure each CAN cable connection is tight. Verify the power supply is outputting 24

VDC. If not, check power supply wiring. If wiring is okay, replace the power supply.

Check the CAN cables running between GCA modules and tighten of needed. If the problem still persists move each cable around the connector and watch the flashing yellow light on the GCA modules. If the yellow light stops flashing, replace the

CAN cable.

16 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

CACT TCM

DADX

MCM

TCM Communication

Error

Pump Runaway

Module does not have software.

No 24 VDC supply to module.

Loose or broken

CAN cable.

Flow rate is too large.

Insert a system token into the ADM module and cycle the power. Wait until the upload is complete before removing the token.

Green light on each module should be lit. If green light is not lit, check to make sure each CAN cable connection is tight. Verify the power supply is outputting 24

VDC. If not, check power supply wiring. If wiring is okay, replace the power supply.

Check the CAN cables running between GCA modules and tighten of needed. If the problem still persists move each cable around the connector and watch the flashing yellow light on the GCA modules. If the yellow light stops flashing, replace the

CAN cable.

Mix chamber too large for system selected. Use mix chamber rated for system.

Ensure the system has chemical and the feed pumps are operating correctly.

No material in pumps.

Verify pumps are supplying chemical. If necessary, replace or refill drums.

Inlet ball valves are closed.

Open ball valves.

333024G 17

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

DE0X MCM Cycle Switch Error Faulty or missing cycle switch.

Switch disconnected

Missing or out of place cycle switch magnet.

Check wiring between cycle switch and MCM, Port 12.

Measure resistance between pin 3 and 4 at connector. Normal resistance is 0.10 ohms.

Check presence and position of cycle switch magnet on output crank arm.

18 333024G

F9DX MCM

H2MA Heater A

H2MB Heater B

H2MH Hose

H3MA Heater A

H3MB Heater B

H3MH Hose

K8NM MCM

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

EVCH ADM

EAUX ADM

EVUX ADM

Manual Hose Mode

Enabled

USB Busy

USB disabled

High Pressure/Flow

Cutback

Low Frequency A

Low Frequency B

Low Frequency Hose

High Frequency A

High Frequency B

High Frequency

Hose

Locked Rotor Motor

Manual hose mode has been enabled in System Setup screen.

USB drive has been inserted to the ADM.

USB download/uploads are disabled.

Mix chamber is too large for set pressure.

Line frequency is below 45 Hz

Line frequency is below 45 Hz

Line frequency is below 45 Hz

Line frequency is above 65 Hz

Line frequency is above 65 Hz

Line frequency is above 65 Hz

Motor will not rotate.

Damaged gear train.

Chemical pump is stuck.

Install a functioning fluid temperature sensor (FTS) on the hose. Manual hose mode will automatically turn off.

Do not remove USB drive until download/upload is complete.

Enable USB download/uploads on the Advanced

Setup screen before inserting a USB drive.

Reference the pressure flow curves and select a tip size that is the correct size for the set pressure.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Ensure line frequency of incoming power is between

45 and 65 Hz.

Remove pump gear housings from motor and check that motor shaft rotates freely in direction indicated on motor housing.

Check motor/pump gear trains for damage and repair or replace as necessary.

Repair or replace chemical pump.

333024G 19

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

L1AX ADM

L1BX ADM

MMUX USB

P0AX MCM

Low Chemical Level

A

Low material level.

Refill material and update drum level on ADM

Maintenance screen.

Low Chemical Level

B

Alarm can be disabled on the System Setup screen.

Low material level.

Refill material and update drum level on ADM

Maintenance screen.

Maintenance Due -

USB

Pressure Imbalance

A High

USB logs have reached a level where data loss will occur if logs are not downloaded.

Pressure difference between

A and B material is greater than the defined value.

Pressure imbalance is defined too low.

Alarm can be disabled on the System Setup screen.

Insert a USB drive into the

ADM and download all logs.

Ensure material flow is equally restricted on both material lines.

Out of material.

Fluid leaking from heater inlet rupture disk.

Feed system defective.

Ensure that the pressure imbalance value, on the

System Setup screen, is at an acceptable maximum pressure to prevent unnecessary alarms and abort dispenses.

Fill tanks with material

Check if heater and PRESSURE

RELIEF/SPRAY valve are plugged. Clear. Replace rupture disk. Do not replace with a pipe plug.

Check feed pump and hoses for blockage. Check that feed pumps have correct air pressure.

20 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

P0BX MCM

P1FA

MCM

P1FB

MCM

P2FA MCM

Pressure Imbalance

B High

Low Inlet Pressure A

Low Inlet Pressure B

Low Inlet Pressure A

Pressure difference between

A and B material is greater than the defined value.

Pressure imbalance is defined too low.

Out of material.

Fluid leaking from heater inlet rupture disk.

Feed system defective.

Inlet pressure lower than defined value.

Value defined too high.

Ensure material flow is equally restricted on both material lines.

Ensure that the pressure imbalance value, on the

System Setup screen, is at an acceptable maximum pressure to prevent unnecessary alarms and abort dispenses.

Fill tanks with material

Check if heater and PRESSURE

RELIEF/SPRAY valve are plugged. Clear. Replace rupture disk. Do not replace with a pipe plug.

Check feed pump and hoses for blockage. Check that feed pumps have correct air pressure.

Ensure that inlet pressure to the pump is sufficient.

Inlet pressure lower than defined value.

Value defined too high.

Ensure that the low pressure alarm level defined on the System

Setup screen is acceptable.

Ensure that inlet pressure to the pump is sufficient.

Inlet pressure lower than defined value.

Value defined too high.

Ensure that the low pressure alarm level defined on the System

Setup screen is acceptable.

Ensure that inlet pressure to the pump is sufficient.

Ensure that the low pressure alarm level defined on the System

Setup screen is acceptable.

333024G 21

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

P2FB MCM

P4AX MCM

P4BX

MCM

Low Inlet Pressure B

High Pressure A

High Pressure B

Inlet pressure lower than defined value.

Value defined too high.

System pressurized before allowing heat to reach setpoint.

Bad pressure transducer.

E-XP2 system configured as E-30.

System pressurized before allowing heat to reach setpoint.

Bad pressure transducer.

E-XP2 system configured as E-30.

Ensure that inlet pressure to the pump is sufficient.

Ensure that the low pressure alarm level defined on the System

Setup screen is acceptable.

Pressure in the hose and pumps will increase as the system heats up. Turn on heat and allow all zones to reach the temperature setpoint before turning on the pumps.

Verify the ADM pressure reading and the analog gauges at the manifold.

Alarm level is lower for E-30 than for E-XP2. Ensure dial on MCM is set to position

"3" for E-XP2.

Pressure in the hose and pumps will increase as the system heats up. Turn on heat and allow all zones to reach the temperature setpoint before turning on the pumps.

Verify the ADM pressure reading and the analog guages at the manifold.

Alarm level is lower for E-30 than for E-XP2. Ensure dial on MCM is set to position

"3" for E-XP2.

22 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

P6AX MCM

P6BX

MCM

P6FA MCM

Pressure Sensor

Error A

Pressure Sensor

Error B

Pressure Sensor

Error Inlet A

Loose/bad connection.

Bad sensor.

Loose/bad connection.

Bad sensor.

Inlet sensors not installed.

Loose/bad connection.

Bad sensor.

Check to ensure the pressure transducer is properly installed and all wires are properly connected.

Check if the error follows the transducer. Disconnect transducer cables from the MCM (connectors 6 and 7). Reverse A and B connections and check if the errors follows. If the error follows the transducer, replace the pressure transducer.

Check to ensure the pressure transducer is properly installed and all wires are properly connected.

Check if the error follows the transducer. Disconnect transducer cables from the MCM (connectors 6 and 7). Reverse A and B connections and check if the errors follows. If the error follows the transducer, replace the pressure transducer.

If inlet sensors are not installed, inlet sensors should be disabled on the

System Setup screen.

Check to ensure inlet sensor is properly installed and all wires are properly connected.

Check if the error follows the inlet sensor. Disconnect inlet sensor cables from the MCM (connectors 8 and 9). Reverse A and B connections and check if the errors follows. If the error follows the sensor, replace the inlet sensor.

333024G 23

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

P6FB MCM

P7AX MCM

Pressure Sensor

Error Inlet B

Pressure Imbalance

A High

Inlet sensors not installed.

Loose/bad connection.

Bad sensor.

Pressure difference between

A and B material is greater than the defined value.

Pressure imbalance is defined too low.

If inlet sensors are not installed, inlet sensors should be disabled on the

System Setup screen.

Check to ensure inlet sensor is properly installed and all wires are properly connected.

Check if the error follows the inlet sensor. Disconnect inlet sensor cables from the MCM (connectors 8 and 9). Reverse A and B connections and check if the errors follows. If the error follows the sensor, replace the inlet sensor.

Ensure material flow is equally restricted on both material lines.

Out of material.

Fluid leaking from heater inlet rupture disk.

Feed system defective.

Ensure that the pressure imbalance value, on the

System Setup screen, is at an acceptable maximum pressure to prevent unnecessary alarms and abort dispenses.

Fill tanks with material

Check if heater and PRESSURE

RELIEF/SPRAY valve are plugged. Clear. Replace rupture disk. Do not replace with a pipe plug.

Check feed pump and hoses for blockage. Check that feed pumps have correct air pressure.

24 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

P7BX MCM

T2DA Heater A

Pressure Imbalance

B High

Low Temperature A

Pressure difference between

A and B material is greater than the defined value.

Pressure imbalance is defined too low.

Out of material.

Fluid leaking from heater inlet rupture disk.

Feed system defective.

Flow is too high at current setpoint.

Bad RTD or bad

RTD placement against heater.

Bad heater rod or loose heater wire.

Ensure material flow is equally restricted on both material lines.

Ensure that the pressure imbalance value, on the

System Setup screen, is at an acceptable maximum pressure to prevent unnecessary alarms and abort dispenses.

Fill tanks with material

Check if heater and PRESSURE

RELIEF/SPRAY valve are plugged. Clear. Replace rupture disk. Do not replace with a pipe plug.

Check feed pump and hoses for blockage. Check that feed pumps have correct air pressure.

Use a smaller mix chamber that is rated for the unit in use. If recirculating, decrease flow or decrease temperature setpoint.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Confirm resistance of heater. Heater resistance should be 9-12 Ω for 10 kW systems and 6-8 Ω for 15 kW systems. If out of tolerance, check for loose heater rod wire(s).

Reconnect wires or replace heater rod if necessary.

333024G 25

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T2DB Heater B

T2DH Hose

T2FA MCM

T2FB MCM

Low Temperature B

Low Temperature

Hose

Low Temperature

Inlet A

Low Temperature

Inlet B

Flow is too high at current setpoint.

Bad RTD or bad

RTD placement against heater.

Bad heater rod or loose heater wire.

Flow is too high at current setpoint.

Cold chemical in unheated portion of system passed hose FTS at startup.

Inlet fluid temperature is below the defined level.

Use a smaller mix chamber that is rated for the unit in use. If recirculating, decrease flow or decrease temperature setpoint.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Confirm resistance of heater. Heater resistance should be 9-12 Ω for 10 kW systems and 6-8 Ω for 15 kW systems. If out of tolerance, check for loose heater rod wire(s).

Reconnect wires or replace heater rod if necessary.

Use a smaller mix chamber that is rated for the unit in use. If recirculating, decrease flow or decrease temperature setpoint.

Recirculate heated chemical back to drum in cold conditions before startup.

Inlet fluid temperature is below the defined level.

Recirculate fluid through heaters until inlet fluid temperature is above defined error level.

Increase the low temperature deviation level on the System Setup screen.

Recirculate fluid through heaters until inlet fluid temperature is above defined error level.

Increase the low temperature deviation level on the System Setup screen.

26 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T3CH Hose

T3CT TCM

T3NM

MCM

T3CM MCM

T4CM MCM

Hose Cutback

TCM Cutback

Motor Temperature

Cutback

MCM Temperature

Cutback

High Temperature

MCM

Hose current has been reduced because hose has been drawing current for an extended period.

High ambient temperature.

Enclosure fan not operating.

Module fan not operating.

Motor is operating outside of the pressure flow curve.

High ambient temperature

Motor control temperature is too high.

High ambient temperature.

Enclosure fan not operating.

Hose setpoint higher than A and B setpoints. Decrease hose setpoint.

Hose FTS is in a colder environment than the rest of the hose. Expose FTS to the same environment as the rest of the hose.

Ensure ambient temperature is below

120°F(48°C) before using the system.

Ensure fan in electrical enclosure is spinning. If it is not, check fan wiring or replace fan.

If a TCM fan error (WMI0) has occurred, fan inside the module is not working properly. Check TCM fan for debris and clear with forced air if necessary.

The system is running at a lower setpoint to preserve motor life. Run the system at a lower duty cycle or with a smaller mix chamber.

Ensure ambient temperature is below

120° F (48° C) before using the system.

Ensure ambient temperature is below

120°F(48°C).

Verify that all fans are working.

Ensure ambient temperature is below

120°F(48°C) before using the system.

Ensure fan in electrical enclosure is spinning. If it is not, check fan wiring or replace fan.

333024G 27

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T4CT TCM

T4DA Heater A

T4DB Heater B

High Temperature

TCM

High Temperature A

High Temperature B

High ambient temperature.

Enclosure fan not operating.

Module fan not operating.

Bad RTD or bad

RTD placement against heater.

Ensure ambient temperature is below

120°F(48°C) before using the system.

Ensure fan in electrical enclosure is spinning. If it is not, check fan wiring or replace fan.

If a TCM fan error (WMI0) has occurred, fan inside the module is not working properly. Check TCM fan for debris and clear with forced air if necessary.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Use a smaller mix chamber that is rated for the unit in use.

Flow too high for temperature setpoint, causing temperature overshoots when gun is de-triggered.

Bad RTD or bad

RTD placement against heater.

Flow too high for temperature setpoint, causing temperature overshoots when gun is de-triggered.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Use a smaller mix chamber that is rated for the unit in use.

28 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T4DH Hose

T4EA Heater A

High Temperature

Hose

High Temperature

Switch A

Hose portion exposed to an excessive heat source, like hot sun or coiled hose, can pass fluid more than

27°F (15°C) over hose temperature setting to the FTS.

Setting the A or

B setpoint much higher than hose setpoint can cause fluid more than

27°F (15°C) over hose temperature setting to reach the

FTS.

Overtemperature switch sensed a fluid temperature above 230°F

(110°C).

Disconnected or loose overtemperature switch cable/connection.

Overtemperature switch failed in the open position.

Shade exposed hose from hot sun or expose FTS to same environment when at rest. Uncoil entire hose before heating to avoid self-heating.

Increase hose setpoint so it is closer to A and B setpoints.

Heater was delivered too much power, causing the overtemperature switch to open. RTD is not reading properly. After the heater cools down, replace RTD.

Switch closes and the error can be cleared when the heater temperature falls below 190°F (87°C).

If heater is not actually over temperature, check all wiring and connections between the TCM and the overtemperature switches.

Replace overtemperature switch.

333024G 29

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T4EB Heater B

T4NM MCM

High Temperature

Switch B

High Temperature

Motor

Overtemperature switch sensed a fluid temperature above 230°F

(110°C).

Disconnected or loose overtemperature switch cable/connection.

Overtemperature switch failed in the open position.

Cooling fan is not operating properly.

Heater was delivered too much power, causing the overtemperature switch to open. RTD is not reading properly. After the heater cools down, replace RTD.

Switch closes and the error can be cleared when the heater temperature falls below 190°F (87°C).

If heater is not actually over temperature, check all wiring and connections between the TCM and the overtemperature switches.

Replace overtemperature switch.

High ambient temperature.

Motor is operating outside of the pressure flow curve

Motor temperature sensor wires are shorted together

Check to see that the motor fan is moving. Measure voltage to fan. There should be 24 VDC.

If no voltage is measured, check fan wiring. If the fan has voltage but is not moving, replace fan.

If necessary use an air hose to blow out around the fan housings and remove any built-up debris.

Ensure ambient temperature is below

120°F(48°C) before using the system.

Run the system at a lower duty cycle or with a smaller mix chamber.

Measure resistance between pins 2 and 4 on motor temperature cable connector at MCM, port

2. A reading below 75 ohms indicates a wire short.

Replace motor.

30 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T6DA Heater A Sensor Error A Disconnected or loose RTD cable or connection.

Bad RTD.

Check all wiring and connection to RTD.

Switch the RTD with another and see if the error message follows the RTD.

Replace RTD if the error follows the RTD.

333024G 31

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T6DB Heater B

T6DH Hose

T6DT TCM

Sensor Error B

Sensor Error Hose

Sensor Error TCM

Disconnected or loose RTD cable or connection.

Bad RTD.

Check all wiring and connection to RTD.

Disconnected or shorted RTD cable in hose or bad FTS.

Switch the RTD with another and see if the error message follows the RTD.

Replace RTD if the error follows the RTD.

Expose each hose RTD connection to check and retighten any loose connector. Measure hose RTD cable and FTS continuity.

See Repair Heated Hose, page 66 . Order RTD Test kit 24N365 for measurement.

Shorted RTD cable in hose or FTS.

Disconnect hose RTD and use manual hose mode to finish job until repair can be completed.

Expose each hose RTD connection to check for exposed and shorted RTD wires. Measure hose RTD cable and FTS continuity.

See Repair Heated Hose, page 66 . Order RTD Test kit 24N365 for measurement.

Shorted A or B

Heater RTD

Disconnect hose RTD and use manual hose mode to finish job until repair can be completed.

If the error still occurs with the hose FTS unplugged, one of the heater RTDs is bad. Unplug the A or

B RTD from the TCM. If unplugging an RTD fixes the T6DT error, replace the

RTD.

32 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T6NM MCM Sensor Error Motor Disconnected or loose motor temperature cable connector

Verify proper cable connection at MCM, port

2. Measure resistance between pins 2 and 4 on motor temperature cable connector. A correct ohm reading will vary greatly with temperature. An open circuit reading indicates a wire break. Replace motor.

333024G 33

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

T8DA Heater A

T8DB Heater B

T8DH Hose

V1CM MCM

No Temperature

Rise A

No Temperature

Rise B

No Temperature

Rise Hose

Low Voltage MCM

Bad RTD or bad

RTD placement against heater.

Bad heater rod or loose heater wire.

Started spraying before heater reached operating temperature.

Bad RTD or bad

RTD placement against heater.

Bad heater rod or loose heater wire.

Started spraying before heater reached operating temperature.

Started spraying before heater reached operating temperature.

Loose/bad connection or tripped circuit breaker.

Low incoming line voltage.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Confirm resistance of heater. Heater resistance should be 9-12 Ω for 10 kW systems and 6-8 Ω for 15 kW systems. If out of tolerance, check for loose heater rod wire(s).

Reconnect wires or replace heater rod if necessary.

Wait until operating temperature has been reached before spraying or recirculating.

Swap A and B heater output cables and RTD cables and see if issue follows. If so, replace RTD.

Confirm resistance of heater. Heater resistance should be 9-12 Ω for 10 kW systems and 6-8 Ω for 15 kW systems. If out of tolerance, check for loose heater rod wire(s).

Reconnect wires or replace heater rod if necessary.

Wait until operating temperature has been reached before spraying or recirculating.

Wait until operating temperature has been reached before spraying or recirculating.

Check wiring for loose connection or tripped circuit breaker.

Measure voltage at circuit breaker and ensure voltage is greater than 195 VAC.

34 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

V1IT TCM

V2IT TCM

V2MA TCM

V2MB TCM

V2MH

TCM

V3IT TCM

V3MA TCM

Low Voltage CAN

Low Voltage CAN

Low Voltage A

Low Voltage B

Low Voltage Hose

High Voltage CAN

High Voltage A

Bad 24 VDC power supply.

Bad 24 VDC power supply.

Loose connection or tripped circuit breaker.

Low incoming line voltage.

Loose connection or tripped circuit breaker.

Low incoming line voltage.

Loose connection or tripped circuit breaker.

Low incoming line voltage.

Bad 24 VDC power supply.

Incoming line voltage is too high.

Check voltage of power supply. Voltage should be 23-25 VDC. If out of tolerance, replace power supply.

Check voltage of power supply. Voltage should be 23-25 VDC. If out of tolerance, replace power supply.

Check wiring for loose connection or tripped circuit breaker.

Measure voltage at circuit breaker and ensure voltage is greater than 195 VAC.

Check wiring for loose connection or tripped circuit breaker.

Measure voltage at circuit breaker and ensure voltage is greater than 195 VAC.

Check wiring for loose connection or tripped circuit breaker.

Measure voltage at circuit breaker and ensure voltage is greater than 195 VAC.

Check voltage of power supply. Voltage should be 23-25 VDC. If out of tolerance, replace power supply.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

333024G 35

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

V3MB TCM

V3MH TCM

V4CM MCM

V4IT TCM

V4MA

TCM

V4MB TCM

V4MH

TCM

High Voltage B

High Voltage Hose

High Voltage MCM

High Voltage CAN

High Voltage A

High Voltage B

High Voltage Hose

Incoming line voltage is too high.

Incoming line voltage is too high.

Incoming line voltage is too high.

Bad 24 VDC power supply.

Incoming line voltage is too high.

Incoming line voltage is too high.

Incoming line voltage is too high.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

Check voltage of power supply. Voltage should be 23-25 VDC. If out of tolerance, replace power supply.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

Ensure incoming system power is wired properly.

Verify voltage at each circuit breaker is between 195 and

264 VAC.

36 333024G

Reactor 2 Electric - Troubleshooting - Error Codes

Troubleshooting

WBC0 MCM

WMI0 TCM

WSUX USB

WXUD ADM

WXUU ADM

Software Version

Error

TCM Fan Error

Configuration Error

USB

Incorrect software version.

MCM does not have line voltage.

Fan inside TCM is not operating properly.

A valid configuration file can't be found for the USB.

USB Download Error Log download failed.

USB Upload Error Custom language file failed to upload.

Insert a system token into the ADM module and cycle the power. Wait until the upload is complete before removing the token.

If V1CM also exists, see troubleshooting for V1CM.

The software version cannot be read if the MCM does not have line voltage.

Check for debris in the TCM fan and clear with forced air if necessary.

Inset a system token into the ADM and cycle power.

Wait until the lights on the

USB port stop flashing before removing token.

Backup and reformat the

USB drive. Retry download.

Perform normal USB download and use the new disptext.txt file to upload the custom language.

333024G 37