8.6 VK80 200 REAR, VK80 200 LAT paper

8.6 VK80 200 REAR, VK80 200 LAT paper
USER MANUAL
VK80
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2017 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of
this manual in whatever form, whether by printed
or electronic means, is forbidden. While guaranteeing that the information contained in it has been
carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this manual
bear no responsibility for how the manual is used.
Information regarding any errors found in it or
suggestions on how it could be improved are
appreciated. Since products are subject to continuous check and improvement, CUSTOM S.p.A.
reserves the right to make changes in information
contained in this manual without prior notii cation.
The pre-installed multimedia contents are protected from Copyright CUSTOM S.p.A. Other
company and product names mentioned herein
may be trademarks of their respective companies.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. CUSTOM
S.p.A. assumes no responsibility with regard to
the performance or use of these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for
accidents or damage to persons or property
occurring as a result of tampering, structural or
functional modii cations, unsuitable or incorrect installations, environments not in keeping with
the equipment’s protection degree or with the
required temperature and humidity conditions,
failure to carry out maintenance and periodical
inspections and poor repair work.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following actions
that could compromise the characteristics of the
product:
• Read and retain the instructions which follow.
• Follow all indications and instructions given
on the device.
• Make sure that the surface on which the device
rests is stable. If it is not, the device could fall,
seriously damaging it.
• Make sure that the device rests on a hard (nonpadded) surface and that there is sufi cient ventilation.
• Do not i x indissolubly the device or its accessories such as power supplies unless specii cally provided in this manual.
• When positioning the device, make sure cables
do not get damaged.
• [Only OEM equipment] The equipment must
be installed in a kiosk or system that provides
mechanical, electrical and i re protection.
• The mains power supply must comply with the
rules in force in the Country where you intend
to install the equipment.
• Make sure that there is an easily-accessible
outlet with a capacity of no less than 10A closely
to where the device is to be installed.
• Make sure the power cable provided with the
appliance, or that you intend to use is suitable
with the wall socket available in the system.
• Make sure the electrical system that supplies
power to the device is equipped with a ground
wire and is protected by a differential switch.
• Before any type of work is done on the machine,
disconnect the power supply.
• Use the type of electrical power supply indicated on the device label.
• These devices are intended to be powered
by a separately certii ed power module having an SELV, non-energy hazardous output.
(IEC60950-1 second edition).
• [Only POS equipment] The energy to the
equipment must be provided by power supply
approved by CUSTOM S.p.A.
• Take care the operating temperature range of
equipment and its ancillary components.
• Do not block the ventilation openings.
• Do not insert objects inside the device as this
could cause short-circuiting or damage components that could jeopardize printer functioning.
• Do not carry out repairs on the device yourself,
except for the normal maintenance operations
given in the user manual.
• The equipment must be accessible on these
components only to trained, authorized personnel.
• Periodically perform scheduled maintenance on
the device to avoid dirt build-up that could compromise the correct, safe operation of the unit.
• Do not touch the head heating line with bare
hands or metal objects. Do not perform any
operation inside the printer immediately after
printing because the head and motor tend to
become very hot.
• Use consumables approved by CUSTOM S.p.A.
THE CE MARK AFFIXED TO THE
PRODUCT CERTIFY THAT THE
PRODUCT SATISFIES THE BASIC SAFETY REQUIREMENTS.
The device is in conformity with the essential
Electromagnetic Compatibility and Electric Safety
requirements laid down in Directives 2006/95/CE
and 2004/108/CE inasmuch as it was designed
in conformity with the provisions laid down in the
following Standards:
• EN 55022 Class B (Limits and methods of
measurements of radio disturbance characteristics of Information Technology Equipment)
• EN 55024 (Information Technology Equipment – Immunity characteristics – Limits and
methods of measurement)
• EN 60950-1 (Safety of information equipment
including electrical business equipment)
The device is in conformity with the essential
requirements laid down in Directives 1999/05/CE
about devices equipped with intentional radiators
The Declaration of Conformity and other available
certii cations can be request to [email protected] please providing the correct part number shown
on product label or in the invoice.
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means that
used electrical and electronic products shall NOT
be mixed with unsorted municipal waste. For
more detailed information about recycling of this
product, refer to the instructions of your country
for the disposal of these products.
• Do not dispose of this equipment as miscellaneous solid municipal waste, but arrange to
have it collected separately.
• The re-use or correct recycling of the electronic
and electrical equipment (EEE) is important
in order to protect the environment and the
wellbeing of humans.
• In accordance with European Directive WEEE
2002/96/EC, special collection points are
available to which to deliver waste electrical
and electronic equipment and the equipment
can also be handed over to a distributor at the
moment of purchasing a new equivalent type.
• The public administration and producers of
electrical and electronic equipment are involved
in facilitating the processes of the re-use and
recovery of waste electrical and electronic
equipment through the organisation of collection activities and the use of appropriate
planning arrangements.
• Unauthorised disposal of waste electrical and
electronic equipment is punishable by law with
the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
MANUAL
For details on the commands,
refer to the manual with code 77100000001500
TABLE OF CONTENTS
1
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2
IDENTIFICATION OF THE MODELS
3
DESCRIPTION
3.1
3.2
3.3
3.4
3.5
3.6
3.7
Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Device components: internal views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Key functions: power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Key functions: standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1
4.2
4.3
4.4
4.5
4.6
Paper width reduction guides kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Low paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Driver and SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1
5.2
5.3
5.4
5.5
5.6
Opening cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Adjusting paper width with the paper roll holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting the paper stock with the paper roll holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adjusting paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Switch the device on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.1 6.2
6.3
6.4
6.5
Coniguration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setup report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Printer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hexadecimal dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7
7
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7.1
7.2
7.3
7.4
7.5 Device paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Cutter paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Planning of cleaning operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Upgrade irmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
8
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8.1 8.2 8.3
8.4
8.5
8.6 8.7 8.8
Hardware speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Character speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Device dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Device dimensions with adjustable paper roll holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Dimensions of power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
VK8VK80 200 LAT 200 REAR, 83 paper speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
VK80 300 paper speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Character sets in CUSTOM/POS emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
9
CONSUMABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
10 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
10.1 Adapter cable for power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
11 ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
11.1 Enable alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
11.2 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
11.3 Alignment parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
11.4 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
12 TECHNICAL SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
13 ADVANCED FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
13.1
13.2
13.3
13.4
13.5
13.6
8
File sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Embedded Web Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Embedded Web Server: access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Embedded Web Server: functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Drivers installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
1
INTRODUCTION
This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this
document. The index can be reached by the button on each page as shown in the diagram below.
Link to table of contents
Notes reference
Numbered title
for chapter
Numbered title
for paragraph
Information valid
for devices
AAAA, BBBB, CCC
5 CONFIGURATION
5.1 Setup parameters
When the printer is turned on it performs a self-test and reset routine(1) that checks
and initializes the following electronic and mechanical components. During
power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of default
parameters.
AAAA, BBBB
Information valid
for devices AAAA, BBBB
When the printer is turned on it performs a self-test and reset routine that checks
and initializes the following electronic and mechanical components.
CCCC
Information valid
for device CCCC
During power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of
default parameters.
Useful information to
not compromise
devices operation
ATTENTION: Respect power supply polarity.
Generic information or
suggestions for the use
of the devices
Information or
suggestions related to
specific operations
NOTES:
All the dimensions shown in figures are in millimetres.
(1) For the keys functions refer to the chapter 2.
9
10
2
IDENTIFICATION OF THE MODELS
NOMENCLATURE
DESCRIPTION
VK80 200 REAR
VK80 base coniguration (model with 200 dpi print head) with rear connectors
VK80 200 LAT
VK80 base coniguration (model with 200 dpi print head) with lateral connectors
VK80 300
VK80 base coniguration (model with 300 dpi print head)
11
12
3
DESCRIPTION
3.1
Box contents
Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device
is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
Customer Service.
VK80 200 REAR, VK80 200 LAT
1. Installation instruction sheet
2. Device
3. Paper width reduction guides kit
4. Power supply cable
STA
T
LIN US
EF
EE
D
FO
RM
1
FEE
D
ETH
ER
NE
TU
S
B
Vin
2
4
3
13
VK80 300
1. Installation instruction sheet
2. Device
3. External low paper sensor with
cable
4. Power supply cable
1
2
4
3
•
Open the device packaging.
•
Take out the device.
•
Take out the rest of the content.
•
Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.
14
3.2
Device components: external views
VK80 200 REAR
1. FORM FEED key
2. LINE FEED key
1
2
3
4
5
6
3. Status LED
4. Opening lever for device
5. Cutter group
6. Paper out
7. Device chassis
8. Power supply port
9. USB port
10. ETHERNET port
11. Adjustable cursor for paper in
12. Paper input
11 12 11 10
9
8
7
15
VK80 200 LAT
1. FORM FEED key
2. LINE FEED key
1
2
3
4
5
6
3. Status LED
4. Opening lever for device
5. Cutter group
6. Paper out
7. Device chassis
8. Power supply port
9. USB port
10. ETHERNET port
11. Serial interface port
12. Adjustable cursor for paper in
13. Paper input
12 13 12
16
11 10
9
8
7
VK80 300
1. FORM FEED key
2. LINE FEED key
1
2
3
4
5
6
3. Status LED
4. Opening lever for device
5. Cutter group
6. Paper out
7. Adjustable cursor for paper in
8. Paper input
9. Serial interface port
10. ETHERNET port
11. USB port
12. Power supply port
13. Device chassis
12
13 12
11 10
9
8
7
17
3.3
Device components: internal views
VK80 200 REAR, VK80 200 LAT
1. Sensors for detecting paper out presence
2. Sensor for printing group opening
3. Sensors for detecting paper in presence
4. Black mark sensor
5. Printing head with temperature sensor
6. Port for low paper sensor (external)
1
18
2
3
4
5
6
VK80 300
1. Sensors for detecting paper out presence
2. Sensor for printing group opening
3. Sensors for detecting paper in presence
4. Black mark sensor (inactive)
5. Printing head with temperature sensor
6. Black mark sensors (transparency)
7. Port for low paper sensor (external)
1
2
3
4
5
6
7
19
3.4
Product label
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
20
SN
HW
3.5
Key functions: power up
POWER UP
LF
LF
FF
FF
Hold
down
Hold
down
printing
SETUP report
printing
FONT TEST
LF
LF
FF
FF
Fast
push
Fast
push
skip the
SETUP MODE
enter the SETUP MODE
LF
LF
FF
FF
Fast
push
Fast
push
next
parameter
modify
selected parameter
21
3.6
Key functions: standby
STANDBY
LF
LF
FF
FF
Fast
push
Fast
push
advance the paper
(manual insertion)
22
advance the paper
(preset length)
3.7
Status messages
The status LED indicates hardware status of device. Given in the table below are the various LED signals and the corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
DEVICE OFF
GREEN
ON
DEVICE ON: NO ERROR
x1
RECEIVE DATA
x2
RECEPTION ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
x3
COMMAND NOT RECOGNIZED
x4
COMMAND RECEPTION TIME OUT
x2
HEADING OVER TEMPERATURE
x3
PAPER END
x4
PAPER JAM
x5
POWER SUPPLY VOLTAGE INCORRECT
x6
COVER OPEN
x3
RAM ERROR
x4
EXTERNAL FLASH ERROR
x5
CUTTER ERROR
GREEN
COMMUNICATION
STATUS
YELLOW
RECOVERABLE
ERROR
RED
UNRECOVERABLE
ERROR
23
24
4
INSTALLATION
4.1
Paper width reduction guides kit
NOTE: All the dimensions shown in following igures are in millimetres.
VK80 200 REAR, VK80 200 LAT
IThe printer includes a kit for the reduction of paper width up to 45mm. The kit includes the reductions for both the left
paper guide and the right paper guide.
The guides can be assembled separately. The right paper guide can be optionally assembled.
With both the guides assembled, do not go below 45mm wide paper: below this value, the sensor the sensor can not detect
the paper presence.
To assemble the reductions refer to the following igure.
optional
minimum paper width 45mm
25
The following igure shows the dimensions of the printer with the left paper guide reduction.
NOTE: All the dimensions shown in following igures are in millimetres.
100
1.2
50
8.5
123.1
59
ea
df
ixin M4;
g p n°3
oin
t
79.5
13
117
126.1
59.2
95.7
130.2
8.8
90
125.1
26
8.5
thr
4.2
Fastening
For the correct operation of the device and allow the fall of tickets printed, the machine must be installed with a minimum
downward slope of 45°, as shown in following igure.
GROUND LINE
min. 45°
The device is provided with three ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use three M4 screws.
79.5
13
8.5
100
50
8.5
M4; n.3 bottom fixing point
27
It’s very important to consider the screws length to not damage the internal components placed near the ixing holes (see following igure).
A
max 8
Control board
Sp
Device chassis
Fixing panel
Detail A
Fixing screw
The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows
L ≤ 8 mm + Sp
For example, if panel thickness is 10mm ( Sp = 10mm ) the max screw length will be 18mm.
28
4.3
Low paper sensor
VK80 300
The device includes a low paper sensor with the cable (see following igure). To ix the sensor, use an M3 screw not supplied.
MATERIAL NOT
INCLUDED
MATERIAL INCLUDED
Fixing screw M3
Low paper sensor
Low paper sensor board
Connector
Low paper wiring
For the assembly procedure, proceed as follows:
1
B
A
Low paper witing
Spacer
A+B
Low paper sensor
Paper roll
Low paper sensor board
Support
1÷6 mm
Fix the low paper sensor board to the support by using an M3 screw not included.
For the correct functioning of the low paper sensor, comply with the measures specified.
29
2
Low paper wiring
Connect the wiring coming from the low paper sensor board
at the connector shown in figure.
30
4.4
Connections
The following igures show the pollible connections for device.
VK80 200 REAR
ETH
POWER
Power supply cable
(supplied)
ETHERNET standard
cable (pin-to-pin)
ETHERNET CrossOver
standard cable
USB standard cable
HUB
Power supply
PC
PC
USB device
ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
31
VK80 200 LAT
RS232
ETH
POWER
Serial standard cable
ETHERNET standard
cable (pin-to-pin)
Power supply cable
(supplied)
ETHERNET CrossOver
standard cable
Serial Device
USB standard cable
HUB
Power supply
PC
PC
USB device
ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
NOTE: If serial and USB connectors are inserted, communication port is USB.
32
VK80 300
RS232
ETH
POWER
Serial standard cable
ETHERNET standard
cable (pin-to-pin)
Power supply cable
(supplied)
ETHERNET CrossOver
standard cable
USB standard cable
Serial Device
HUB
Power supply
PC
PC
USB device
ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
NOTES: If serial and USB connectors are inserted, communication port is USB.
33
4.5
Pinout
2
POWER SUPPLY
Male Molex connector series 5569 vertical (no. 39-30-1020)
1
1 +24 Vdc
J9
2 GND
ATTENTION:
Respect power supply polarity.
NOTE:
Power supply cable
The following igure shows the connector pinout of the power supply cable for the device:
Female Molex connector
series 5557 (n.39-01-3022)
Power supply cable
2
1
2
1
USB INTERFACE
Female USB type B connector
3
4
1 USB-PLUG
J7
2 PD -0-
(in/out)
3 PD +0
(in/out)
4 GND
34
(in)
PIN
Signal
1
Cable
color
Red
2
Black
GND
+24V
VK80 200 REAR, VK80 200 LAT
8
1
ETHERNET INTERFACE
RJ45 female connector
1 TPOUT+
2 TPOUT3 TPIN+
4 GND
5 GND
6 TPIN7 n.c
J15
8 n.c
9 (*) +3,3 V
10 (*) LED-LAN
11 (*) +3,3 V
12 (*) LED-LNK
13 (*) GND
14 (*) GND
NOTES:
The functionality of two LED are speciied in the following tables:
LED
FUNCTION
LED-LNK Link (yellow color): the LED lights up when a connection is active
LED-LAN Rx/Tx: (green color): the LED lights up when occurs a data reception or transmission.
• To directly connect the device to a Personal Computer, use a Cross-Over Ethernet cable.
• To connect the device to a hub device, use an UTP Ethernet cable (Pin to Pin).
(*) : The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer.
35
VK80 300
8
1
ETHERNET INTERFACE
RJ45 female connector
1 RX+1
2 +3,3VETH
3 RX-1
4 TX+1
5 +3,3VETH
6 TX-1
7 n.c
J15
8 GND
9 (*) +3,3 V
10 (*) LED-LNK
11 (*) +3,3 V
12 (*) LED-LAN
13 (*) GND
14 (*) GND
NOTES:
The functionality of two LED are speciied in the following tables:
• For 10Base-T connection:
LED
FUNCTION
LED-LNK Link (yellow color): the LED lights up when a connection is active
LED-LAN Rx/Tx (green color): the LED lights up when occurs a data reception or transmission
• For 10/100Base-TX connection:
LED
FUNCTION
LED-LNK
The LED light (yellow color) on when a connection is active and lashes wnen occurs a data reception or transmission
LED-LAN
The LED light (green color) on when occurs a 100Mbit connection and off when occurs a 10Mbit
connection
The device automatically recognizes the type of connection (cross or pin-to-pin).
(*) : The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer
(through-hole pin).
36
VK80 200 LAT, VK80 300
SERIAL INTERFACE
6
1
RJ11 female connector
1 +5VF
2 GND
J3
3 RX1
During reception, takes the values -VRS232 and +VRS232 depending on data
4 TX1
During transmission, takes the values -VRS232 and +VRS232 depending on data
5 RT1
6 DT1
NOTES:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of +VRS232 (voltage
level of between +3 Vdc and +15 Vdc) and logic value “1” corresponds to a voltage level of -VRS232 (voltage level
of between -3 Vdc and -15 Vdc).
1
2
3
4
5
6
DEVICE
GND
RXD
TXD
RTS
DTR
1
2
3
4
5
6
7
8
9
DB9
RJ11
DEVICE > PC connection
The following pictures show an example of connections between the printer and a personal computer using a 9
pin female serial connector:
PC
When use a serial cable, we recommend the installation of a ferrite core on the serial cable.
37
4.6
Driver and SDK
The drivers are available for the following operating system:
VK80 200 REAR, VK80 200 LAT
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64bit)
Driver for Windows 7 (32/64bit)
Windows
Driver for Windows 8 (32/64bit)
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver
Driver for Windows 8.1 (32/64 bit)
Driver for Windows 10 (32/64 bit)
Driver for OPOS
Linux
32/64bit
Windows / Linux
Driver for JavaPOS
Android
iOS
Follow the instruction get back on the README.TXT ile you can ind it in the software package downloaded in advance
SDK for CustomAndroidAPI
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you
downloaded on how to install
and use the SDK
SDK for CustomiOSAp
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you
downloaded on how to install
and use the SDK
NOTE:
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
38
Extract the zipped folder to
the destination path desired
VK80 300
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64bit)
Driver for Windows 7 (32/64bit)
Windows
Driver for Windows 8 (32/64bit)
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the drive
Driver for Windows 8.1 (32/64 bit)
Driver for Windows 10 (32/64 bit)
Driver for OPOS
Linux
32/64bit
Windows / Linux
Driver for JavaPOS
Follow the instruction get back on the README.TXT ile you can ind it in the software package downloaded in advance
Extract the zipped folder to
the destination path desired
NOTE:
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
39
40
5
OPERATION
5.1
Opening cover
1
Push the release lever
in the direction shown in the figure.
2
90°
ax
m
Open the
device cover.
41
5.2
Adjusting paper width with the paper roll holder
code 974DW010000001 (optional)
This accessory allows the use of paper roll width from 60mm to 86mm. To adjust the width of the paper roll case, rotate
the knob as shown in the following igure.
42
5.3
Adjusting the paper stock with the paper roll holder
code 974DW010000001 (optional)
This accessory allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which
report the low paper.
Use the lever shown in igure to move the low paper sensor: move the lever up to increase the paper stock, move the lever down to decrease the paper stock.
43
5.4
Adjusting paper width
VK80 200 REAR, VK80 200 LAT
Paper width may be adjusted from 60mm to 82.5mm using the right and left slides located at the paper infeed opening.
Below the right slide there are four point of reference for paper width (60, 70, 80 and 82.5mm). To choose one of this value
for paper width, move the slides to align the internal side of the in (A) with the point of reference (see following igure).
A
The device includes a kit for paper width reducing. The kit allows the use of paper widths up to 45mm.
For more details, see paragraph 4.1 of this manual.
44
VK80 300
Paper width may be adjusted on 60mm or on 86mm. To adjust the paper width, unscreew the ixing screws fot the paper cursors and assemble them into the holes in the outer (A) to use 86mm paper width or into the inner holes (B) to use 60mm
paper width (see following igure).
A
A
A
A
B
B
B
B
45
5.5
Switch the device on
1
Power supply cable
EXTERNAL POWER
SUPPLY UNIT
Connect the power supply cable
to an external power supply unit .
2
IN DC 24V
2.0A
Power supply cable
Connect the power supply cable to the device.
Use the type of electrical power supply indicated on the label.
The green LED turn on and the device is ready.
46
5.6
Loading the paper roll
To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any
scraps of paper.
1
3
Close the
device cover.
Open the device cover
(see par. 5.1).
4
2
thermal side
Adjust the paper width (see par. 5.4).
Insert the paper into the input mouth so that it unrolls
correctly. Be sure that the paper is
correctly positioned into paper guides.
47
5
thermal side
VROOM
Wait until the paper is
automatically loaded.
48
The following igure gives the limit positions of the paper roll related to the printer for a correct paper loading without a paper roll holder support.
The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the
printer.
90°
Paper with thermal side
on outside of roll
-90°
49
50
6
CONFIGURATION
6.1
Coniguration mode
To enter the coniguration mode and print a setup report with the operating parameters of the printer, proceed as follows.
1
LINE FEED KEY
POWER SUPPLY
+
(hold down)
LF
FF
During power-up, hold down the LINE FEED key
while the wiring is plugged into the power supply connector of the device.
2
PRINTER SETUP
The device prints a setup report.
3
LF
FF
FORM FEED
KEY
Press the LINE FEED key to enter the configuration mode.
51
4
PRINTER SETUP
Proceed with the configuration by using the keys according the functions printed on paper (see par. 3.5).
For description and values of setup parameters, see the following paragraphs.
NOTE:
During power-up, if the LINE FEED key is held down, the device enters the auto-test routine and prints out the setup
report. The device will remain in standby in Hexadecimal dump mode (see following paragraphs) until another key is
pressed or characters are received through the device communication port.
When the FORM FEED key is pressed, the device enters parameter coniguration.
When the LINE FEED key is pressed, the device exits setup and terminates the Hexadecimal dump function.
52
6.2
Setup report
The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs.
VK80 200 REAR, VK80 200 LAT
PRINTER NAME and
FIRMWARE RELEASE
<device name>
-
<rel>
PRINTER SETUP
DEVICE
STATUS
ETHERNET
PARAMETERS
INTERFACE ...................................USB
PROGRAM MEMORY TEST..........OK
DYNAMIC RAM TEST....................OK
EEPROM TEST..............................OK
CUTTER TEST...............................OK
HEAD VOLTAGE [V]
= 23,76
HEAD TEMPERATURE [°C]
= 30
PAPER PRINTED [cm]
= 69525
CUT COUNTER
= 3520
POWER ON COUNTER
= 438
PRINTING HEAD TYPE
= <type>
SERIAL NUMBER
= <serial>
IP Address........................... : 192. 168. 0.
Subnet Mask ...................... : 255. 255. 240.
Default Gateway.................. : 192. 168. 0.
1
0
1
MAC Address .................... : 00-0E-E2-00-00-00
For advanced printer setup please
connect to: http://192.168.0.1
PRINTER
PARAMETERS
KEYS FUNCTIONS
RS232 Baud Rate .....................:
RS232 Data Length ...................:
RS232 Parity .............................:
RS232 Handshaking .................:
Busy Condition ..........................:
USB Address Number ...............:
Autofeed ....................................:
Print Mode .................................:
Chars / inch ...............................:
Speed / Quality..........................:
Notch Alignment ........................:
Notch Threshold.........................:
Notch Distance [mm]..................:
Current ......................................:
Print Density..............................:
19200 bps
8 bits/chr
None
Xon/Xoff
RxFull
0
CR Disabled
Normal
A=15 B=20 cpi
Normal
Enabled
0.33 V
+0
Normal
0%
[FF] key to enter setup
[LF] key to skip setup
53
VK80 300
PRINTER NAME and
FIRMWARE RELEASE
<device name>
-
<rel>
PRINTER SETUP
DEVICE
STATUS
INTERFACE ...................................USB
PROGRAM MEMORY TEST..........OK
DYNAMIC RAM TEST....................OK
EEPROM TEST..............................OK
CUTTER TEST...............................OK
HEAD VOLTAGE [V]
= 23,76
HEAD TEMPERATURE [°C]
= 30
PAPER PRINTED [cm]
= 69525
CUT COUNTER
= 3520
POWER ON COUNTER
= 438
PRINTING HEAD TYPE
= <type>
IP Address........................... : 192. 168. 0.
Subnet Mask ...................... : 255. 255. 240.
Default Gateway.................. : 192. 168. 0.
ETHERNET
PARAMETERS
1
0
1
MAC Address .................... : 00-0E-E2-00-00-00
For advanced printer setup please
connect to: http://192.168.0.1
PRINTER
PARAMETERS
KEYS FUNCTIONS
54
RS232 Baud Rate .....................:
RS232 Data Length ...................:
RS232 Parity .............................:
RS232 Handshaking .................:
Busy Condition ..........................:
USB Address Number ...............:
Autofeed ....................................:
Print Mode .................................:
Chars / inch ...............................:
Speed / Quality..........................:
Speed / Quality..........................:
Notch Alignment ........................:
Notch Threshold.........................:
Notch Distance [mm]..................:
Chinese Font .............................:
Printing Width ............................:
Print Density..............................:
[FF] key to enter setup
[LF] key to skip setup
19200 bps
8 bits/chr
None
Xon/Xoff
RxFull
0
CR Disabled
Normal
A=15 B=20 cpi
Normal
Normal
Enabled
0.33 V
+0
Disabled
55mm
0%
6.3
Printer status
Printer operating status is indicated in the coniguration print-out in which, next to the name of the components displayed, the following information is given:
INTERFACE
interface present
PROGRAM MEMORY TEST
OK appears if functioning and NOT OK if faulty
DYNAMIC RAM TEST
OK appears if functioning and NOT OK if faulty
EEPROM TEST
OK appears if functioning and NOT OK if faulty
CUTTER TEST
OK appears if functioning and NOT OK if faulty
HEAD VOLTAGE
voltage of the head
HEAD TEMPERATURE
temperature of the head
PAPER PRINTED
centimetres of paper printed
CUT COUNTER
number of cuts made
POWER ON COUNTER
number of power-ups made
PRINTING HEAD TYPE
print head model
SERIAL NUMBER *
serial number of the device
NOTE:
* : Only for VK80 200 REAR, VK80 200 LAT models.
55
6.4
Printer parameters
The device allows the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
VK80 200 REAR, VK80 200 LAT
ATTENTION:
Any changes to network parameters will interrupt browser connection. If the server not responding you must reconnect
to the new IP address set.
IP ADDRESS
IP address of device; this parameter is assigned by the network administrator.
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
SUBNET MASK
This parameter identiies the local network address.
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
DEFAULT GATEWAY
This parameter identiies the Gateway IP address used to send applications to the external
network
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
MAC ADDRESS
This is the number, provided by the constructor, that identiies the printer; this number is
univocal.
NOTE: This parameter can’t be modiied by set up.
RS232 BAUD RATE
Communication speed of the serial interface:
115200
57600
38400
19200 D
9600
4800
2400
1200
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bit/car
8 bit/car D
NOTE: Parameter valid only with serial interface.
56
RS232 PARITY
Bit for the parity control of the serial interface:
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTES:
Parameter valid only with serial interface.
When the receive buffer is full, if handshaking is set to XON/XOFF, the device sends the XOFF ($13) on the
serial port. When the receive buffer has cleared once again, if handshaking is set to XON/XOFF, the device
sends the XON ($11) on the serial port.
BUSY CONDITION
Activation mode for Busy signal:
OffLine/ RXFull = Busy signal is activated when the printer is both in OffLine status and
the buffer is full
RXFull D =
Busy signal is activated when the buffer is full
NOTE: Parameter valid only with serial interface. Using this parameter, it is possible to select whether the
Busy signal is activated when the printer is both in Off Line status and the buffer is full or only if the reception buffer is full.
USB ADDRESS NUMBER
Numerical address code for the univocal identiication of the USB device (in case of more
than a USB device connected with the same PC):
0D
1
AUTOFEED
2
3
4
5
6
7
8
9
Setting of the Carriage Return character:
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
PRINT MODE
Printing mode:
Normal D = enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
NOTE: CPI = Characters Per Inch
57
SPEED / QUALITY
Setting of printing speed and printing quality:
High Quality
Normal D
High Speed
Very High Speed
NOTCH/B.MARK
ALIGNMENT
Alignment management:
Disabled D =
Enabled =
NOTCH/B.MARK
THRESHOLD
the notch/black mark alignment is not performed
the notch/black mark alignment is performed
Threshold value for the recognition of the presence of notch/black mark by the black
mark sensor:
0.33V D 0.99V
0.66V
1.32V
1.65V
1.98V
2.31V
2.64V
2.97V
NOTA: if the “Notch Alignment” parameter is disabled, this parameter is not printed.
NOTCH DISTANCE
“Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and
the notch (see chapter 11).
The numeric value of the distance is made up with the following three parameters for the
setting of two digits for the tens and the units and of the sign:
Sign setting:
NOTCH DISTANCE SIGN
+ D = positive distance
-=
negative distance
Setting the digit for tens:
NOTCH DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
NOTCH DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
NOTES:
For example, to set the notch distance to 15 mm, modify the parameters as follows:
Notch Distance Sign
=+
Notch Distance [mm x 10] = 1
Notch Distance [mm x 1] = 5
If the “Notch Alignment” parameter is disabled, the parameters for the “Notch Distance” are not printed.
In setup mode, it is possible to set the notch distance using a values range from -5 mm to 32 mm.
CURRENT
Setting of the current consumption:
Low
High
Normal D
58
PRINT DENSITY
Adjusting the printing density:
-50%
-37%
-25%
-12%
0D
+12%
+25%
+37%
+50%
59
VK80 300
ATTENTION:
Any changes to network parameters will interrupt browser connection. If the server not responding you must reconnect
to the new IP address set.
IP ADDRESS
IP address of device; this parameter is assigned by the network administrator.
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
SUBNET MASK
This parameter identiies the local network address.
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
DEFAULT GATEWAY
This parameter identiies the Gateway IP address used to send applications to the external
network
NOTE: Press the FORM FEED key to modify the value of the highlighted digit.
Pressing LINE FEED key to move the cursor on the next digit (if the cursor is on the latest digit, proceed to
next parameter by pressing the LINE FEED key).
MAC ADDRESS
This is the number, provided by the constructor, that identiies the printer; this number is
univocal.
NOTE: This parameter can’t be modiied by set up.
RS232 BAUD RATE
Communication speed of the serial interface:
115200
57600
38400
19200 D
9600
4800
2400
1200
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bit/car
8 bit/car D
NOTE: Parameter valid only with serial interface.
60
RS232 PARITY
Bit for the parity control of the serial interface:
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTES:
Parameter valid only with serial interface.
When the receive buffer is full, if handshaking is set to XON/XOFF, the device sends the XOFF ($13) on the
serial port. When the receive buffer has cleared once again, if handshaking is set to XON/XOFF, the device
sends the XON ($11) on the serial port.
BUSY CONDITION
Activation mode for Busy signal:
OffLine/ RXFull = Busy signal is activated when the printer is both in OffLine status and
the buffer is full
RXFull D =
Busy signal is activated when the buffer is full
NOTE: Parameter valid only with serial interface.
USB ADDRESS NUMBER
Numerical address code for the univocal identiication of the USB device (in case of more
than a USB device connected with the same PC):
0D
1
AUTOFEED
2
3
4
5
6
7
8
9
Setting of the Carriage Return character:
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
PRINT MODE
Printing mode:
Normal D = enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
NOTE: CPI = Characters Per Inch
61
SPEED / QUALITY
Setting of printing speed and printing quality:
High Quality
Normal D
High Speed
Very High Speed
NOTCH/B.MARK
ALIGNMENT
Alignment management:
Disabled D =
Enabled =
NOTCH/B.MARK
THRESHOLD
the notch/black mark alignment is not performed
the notch/black mark alignment is performed
Threshold value for the recognition of the presence of notch/black mark by the black
mark sensor:
0.33V D 0.99V
0.66V
1.32V
1.65V
1.98V
2.31V
2.64V
2.97V
NOTA: if the “Notch Alignment” parameter is disabled, this parameter is not printed.
NOTCH DISTANCE
“Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and
the notch (see chapter 11).
The numeric value of the distance is made up with the following three parameters for the
setting of two digits for the tens and the units and of the sign:
Sign setting:
NOTCH DISTANCE SIGN
+ D = positive distance
-=
negative distance
Setting the digit for tens:
NOTCH DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
NOTCH DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
NOTES:
For example, to set the notch distance to 15 mm, modify the parameters as follows:
Notch Distance Sign
=+
Notch Distance [mm x 10] = 1
Notch Distance [mm x 1] = 5
If the “Notch Alignment” parameter is disabled, the parameters for the “Notch Distance” are not printed.
In setup mode, it is possible to set the notch distance using a values range from -5 mm to 32 mm.
CHINESE FONT
Printing with the chinese characters set GB18030:
Disable D =
Enable =
62
Printing with the chinese characters is not performed
Printing is performed with the chinese characters
PRINTING WIDTH
Adjustment of printing width:
55mm
PRINT DENSITY
80mm D
Adjusting the printing density:
-50%
-37%
-25%
-12%
0D
+12%
+25%
+37%
+50%
63
6.5
Hexadecimal dump
This function is used for the diagnosis of the characters received from the communications port. Characters are printed as
hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that
indicates the number of bytes received.
During the startup, if you hold down the FEED key, the device enters the self-test routine and print the setup report.
The device remains in standby until a key is pressed or characters are received through the communication port (Hexadecimal Dump mode). For each character sent, the ticket shows the hexadecimal value and the ASCII codes (if the characters
are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal Dump:
HEXADECIMAL DUMP
31
39
37
68
73
66
65
6F
6F
77
72
6B
64
73
66
6A
64
32
30
38
6B
64
73
69
72
75
65
69
6C
66
64
6B
6B
33
31
39
6A
66
64
6F
69
77
72
6F
73
6B
66
F2
6C
34
32
75
73
6B
66
79
75
65
69
75
64
73
6B
6A
68
35
33
69
64
6A
6B
75
77
72
6F
77
66
64
6A
73
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
12345 ...
90123 ...
789ui ...
hkjsd ...
sdfkj ...
fsdfk ...
eioyu ...
oriuw ...
ouwer ...
werio ...
riouw ...
klsdf ...
dfksd ...
sdfkj ...
fk≥j ...
jklh
7
MAINTENANCE
7.1
Device paper jam
1
3
Open the device cover
(see par. 5.1).
Close the
device cover.
2
4
VROOM
Remove the damaged paper and check the presence
for paper scraps inside the device. Carefully remove all
paper scraps. If necessary use tweezers.
Insert the paper
(see par. 5.6).
65
7.2
Cutter paper jam
1
3
Disconnect the power supply cable and
open the device cover (see par. 5.1).
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the cutter
by using compressed air.
Remove the damaged paper and check the presence
for paper scraps inside the device. Carefully remove all
paper scraps. If necessary use tweezers.
66
7.3
Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended
planning for the cleaning operations.
EVERY ROLL CHANGE
Printing head
Use isopropyl alcohol
Printing roller
Use isopropyl alcohol
EVERY 5 ROLL CHANGES
Cutter
Use compressed air or tweezers
Paper path
Use compressed air or tweezers
Sensors
Use compressed air
EVERY 6 MONTHS OR AS NEEDED
Case
Use compressed air or a soft cloth
For speciic procedures, see the following pages.
NOTE:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
67
7.4
Cleaning
For periodic cleaning of the printer, see the instructions below.
Sensors
Paper path
1
1
Disconnect the power supply cable and
open the device cover (see par. 5.1).
2
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the device sensors
by using compressed air.
68
Disconnect the power supply cable and
open the device cover (see par. 5.1).
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the area involved in the passage of paper
by using compressed air.
Printing head
Printing roller
1
1
Disconnect the power supply cable and
open the device cover (see par. 5.1).
2
Disconnect the power supply cable and
open the device cover (see par. 5.1).
2
ISOPROPYL ALCOHOL
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
Clean the printing roller by using
a non-abrasive cloth moistened with isopropyl.
69
Cutter
Case
1
1
Disconnect the power supply cable and
open the device cover (see par. 5.1).
2
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the cutter by using
a non-abrasive cloth moistened with isopropyl.
70
Disconnect the power supply cable and
open the device cover (see par. 5.1).
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
To clean the device,
use compressed air or a soft cloth.
7.5
Upgrade irmware
9. Select the serial communication port (e.g. COM1):
Select the system communication port
WARNING: During communication between PC and
device for the irmware update it is strictly forbidden to disconnect the communication cable or to remove the
power supply of the devices not to endanger the proper
functioning of the machine.
NOTES:
The latest irmware is available in the download area of the web site www.custom.biz
Available port
OK
COM1
Firmware rel.:COM2None
COM3
Hardware rel.:COM4None
COM5
PSW Version :
None
COM6
File [*.cfg] :
None
Printer type:
None
Cancel
Select port:
None
Selected port
COM1
File (*.psw):
C:\<device>.PSW
Select (*.psw):
Install on the PC used for device upgrading the UPGCEPRN software available in the download area of the
web site www.custom.biz.
Begin upgrade
Data flush status...
Upgrade status:
Port config:
No upgrade thread active...
Communication port not init
Update via serial interface
VK80 200 LAT, VK80 300
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 3.4).
2. Go to the web site www.custom.biz and download the
appropriate irmware release from the DOWNLOAD area.
3. Print the SETUP report (see chapter 6).
4. Switch OFF the device.
5. Connect the device to the PC using a serial cable (see
par. 4.4).
6. Switch on the device.
7. Launch the software UPGCEPRN.
8. Select the update ile .PSW location:
10. Detecting and setting of the parameters necessary for
serial communication are performed automatically and
then updating begins.
11. After a few minutes a message on the screen warns
that the update is completed.
Upgrade OK
Upgrade succesfully completed.
OK
12. Print a new SETUP report to verify the new irmware release (see chapter 6).
Firmware rel.:
None
Printer type:
None
Hardware rel.:
None
Select port:
None
PSW Version :
None
File [*.cfg] :
None
File (*.psw):
Select (*.psw):
Begin upgrade
Data flush status...
Upgrade status:
No upgrade thread active...
Port config:
Communication port not init
71
Update via USB interface
Select Printer
ATTENTION:
Only during the irmware update, the connection between PC and device must be direct, without the use of
HUB device.
<device1>
<device2>
<device3>
<device4>
<device5>
Only during the irmware update, do not connect or disconnect other USB devices.
Selected Printer
NOTE: For communication via USB you must install on
PC the deice driver available in the download area of
the web site www.custom.biz.
<device1>
OK
Port filtering...
Cancel
USB
Select the system communication port
Available port
OK
COM4
Firmware rel.:COM5None
COM6
Hardware rel.:COM7None
COM9
PSW Version :
None
USB
File [*.cfg] :
None
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 3.4).
Printer type:
None
Cancel
Select port:
None
Selected port
USB
File (*.psw):
C:\<device1>.PSW
2. Go to the web site www.custom.biz and download the
Select (*.psw):
Begin upgrade
appropriate irmware release from the DOWNLOAD Data flush status...
area.
3. Print the setup report (see chapter 6).
4. Switch OFF the device.
Upgrade status:
5. Connect the device to the PC using a USB cable (see
Port config:
No upgrade thread active...
Communication port not init
paragraph 4.4).
6. Switch ON the device.
7. Launch the software UPGCEPRN.
8. Select the update ile .PSW location:
10. After a few minutes a message on the screen warns
that the update is completed.
Firmware rel.:
None
Printer type:
None
Hardware rel.:
None
Select port:
None
PSW Version :
None
File [*.cfg] :
None
Upgrade OK
File (*.psw):
Upgrade succesfully completed.
Select (*.psw):
Begin upgrade
OK
Data flush status...
Upgrade status:
No upgrade thread active...
Port config:
Communication port not init
9. Select item USB and then select the USB device among
those proposed (ex. device1):
72
11. Print a new setup report to verify the new irmware release (see chapter 6).
8
SPECIFICATIONS
8.1
Hardware speciications
GENERAL
Sensors
Emulations
Paper presence, paper presence on output, printing head temperature,
black mark detector, printing group open
CUSTOM/POS
Printing driver
VK80 200 REAR, VK80 200 LAT
VK80 300
Windows XP
VISTA (32/64bit)
Windows 7 (32/64bit)
Windows 8 (32/64bit)
Windows 8.1 (32/64 bit)
Windows 10 (32/64 bit)
OPOS
JavaPOS
Linux (32/64 bit)
Android
iOS
Windows XP
VISTA (32/64bit)
Windows 7 (32/64bit)
Windows 8 (32/64bit)
Windows 8.1 (32/64 bit)
Windows 10 (32/64 bit)
OPOS
JavaPOS
Linux (32/64 bit)
INTERFACES
USB port
12 Mbit/sec (USB 2.0 full speed)
Serial port RJ11
VK80 200 LAT, VK80 300
from 1200 to 115200 bps
ETHERNET port
VK80 200 REAR, VK80 200 LAT
VK80 300
10 Mbit/s
10 Mbit/s, 100 Mbit/s
73
MEMORIES
Receive buffer
24 Kbyte
Flash memory
384 Kbyte
PRINTER
Resolution
VK80 200 REAR, VK80 200 LAT
203 dpi (8 dot/mm)
VK80 300
304 dpi (12 dot/mm)
Printing method
thermal, ixed head
Head life (1)
Abrasion resistance (3)
Pulse durability
100 Km (with recommended paper)
100 M (12.5% duty cycle)
Printing width
VK80 200 REAR, VK80 200 LAT
VK80 300
from 48mm to 80mm (2mm step)
55 mm, 80 mm
Printing mode
Normal, 90°, 180°, 270°
Printing format
height/width from 1 to 8, bold, reverse, underlined, italic
Character fonts
VK80 200 REAR, VK80 200 LAT
PC437, PC720, PC737, PC850, PC 852,
PC860, PC 862, PC863, PC864,
PC865, PC 866, PCKATA, FKU42,
PC858 (euro), GB18030
VK80 300
Printable barcode
Printing speed
74
PC437, PC850, PC860, PC863, PC865, PC858 (euro)
(1) (2)
UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR,
CODE93, CODE128, CODE32, PDF417, DATAMATRIX
High Quality = 90 mm/sec
Normal = 100 mm/sec
High Speed = 130 mm/sec
Very High Speed (4) = 200 mm/sec
PAPER
Type of paper
Thermal rolls, thermal side on outside of roll
Paper width (5)
VK80 200 REAR, VK80 200 LAT
from 60 mm to 82.5 mm
VK80 300
60 mm, 86 mm
Paper weight
from 90 g/m2 to 250 g/m2
Paper thickness
Recommended types of paper
External roll diameter (6)
Internal roll core diameter
max 270 μm
KANZAN KP460 and KP390
MITSUBISHI TL4000 and TF1067
max. 180 mm
50 mm
Paper end
Not attached to roll core
Core type
Cardboard or plastic
Minimum ticket length (7)
40 mm
CUTTER
Paper cut
Estimated life (1)
Total
1 500 000 cutter number
DEVICE ELECTRICAL SPECIFICATIONS
Power supply
Medium consumption (8) (9)
24 Vdc ±10% (optional external power supply)
2.0 A
Typical consumption (2) (8) (9)
VK80 200 REAR, VK80 200 LAT
1.1 A
VK80 300
1.4 A
Standby consumption (8) (9)
75
VK80 200 REAR, VK80 200 LAT
0.04 A
VK80 300
0.07 A
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000046
Power supply voltage
Frequency
from 100 Vac to 240 Vac
from 50 Hz to 60 Hz
Output
24 V, 2.5 A
Power
60 W
ENVIRONMENTAL CONDITIONS
Operating temperature
Relative humidity
Storage temperature
Storage relative humidity
from 0°C to +50°C
from 10% Rh to 80% Rh
from -20 °C to +70 °C
from 10% Rh to 90% Rh
NOTES:
(1)
: Respecting the regular schedule of cleaning for the device components.
(2)
: Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on)
(3)
: Damages caused by scratches, ESD and electromigration are excluded.
(4)
: Tested with paper weights of 90 g/m2.
(5)
: For ticket width = 60 mm do not exceed a max length of 250 mm.
(6)
: For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device.
(7)
: Recommended minimal length of the ticket to ensure the fall of the ticket.
(8)
: The values for VK80 200 REAR, VK80 200 LAT are referred to “Normal” value of “Current” parameter.
(9)
: Referred to the UL measurements (Speed/Quality = Normal, Print density =+50%, Ticket length = 100mm).
76
8.2
Character speciications
VK80 200 REAR, VK80 200 LAT
Character set
Character density
3
11 cpi
15 cpi
20 cpi
35
49
64
Chars / sec
1516
2133
2773
Lines / sec
43
43
43
2.25 x 3
1.625 x 3
1.25 x 3
Number of columns
Characters (L x H mm)-Normal
NOTE: Theoretical values.
VK80 300
Character set
Character density
3
11 cpi
15 cpi
20 cpi
35
48
64
Chars / sec
2275
3120
4160
Lines / sec
65
65
65
2.25 x 2
1.66 x 2
1.25 x 2
Number of columns
Characters (L x H mm)-Normal
NOTE: Theoretical values.
77
8.3
Device dimensions
VK80 200 REAR, VK80 200 LAT
Length
with printing unit closed
123 mm
with printing unit open
126.1 mm
Height
with printing unit closed
95.7 mm
with printing unit open
130.2 mm
Width
117 mm
Weight
1676 g
NOTE: All the dimensions shown in following igures are in millimetres.
thr
ea
df
ixin M4;
g p n°3
oin
t
79.5
117
13
126.1
59.2
95.7
130.2
8.8
90
123
78
8.5
59
100
50
1.2
8.5
123.1
VK80 300
Length
150.4 mm
Height
with printing unit closed
95.7 mm
with printing unit open
130.2 mm
Width
117 mm
Weight
1838 g
50
thr
ea
df
ixin M4;
g p n°3
oin
t
79.5
8.5
59
100
123.5
1.5
58.5
8.5
3.3
NOTE: All the dimensions shown in following igures are in millimetres.
13
126.1
59.2
95.7
130.2
8.8
90
24.4
126
79
8.4
Device dimensions with adjustable paper roll holder
cod. 974DW010000001 (optional)
VK80 200 REAR, VK80 200 LAT
NOTE: All the dimensions shown in following igures are in millimetres.
288.7
90
213.7
Pa
pe
r
15
0m
102.9
59.2
177.9
8.8
ax
132.8
12.5
80
117
130.2
95.7
59
1.2
126.1
VK80 300
NOTE: All the dimensions shown in following igures are in millimetres.
288.7
90
213.7
Pa
pe
r
15
0m
102.9
59.2
177.9
8.8
ax
132.8
12.5
130.2
95.7
59
1.2
126.1
117
81
8.5
Dimensions of power supply
cod. 963GE020000046 (optional)
Length
127 mm
Height
35.5 mm
Width
56 mm
35.5
NOTE: All the dimensions shown in following igures are in millimetres.
AC INLET
56
n.c.
2 1
3
GND
127
82
DC OUTPUT WIRE
+24V
8.6
VK80 200 REAR, VK80 200 LAT paper speciications
Paper with black mark
The following image shows the placement of the black mark on paper. The black mark can be printed both on the thermal
side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper.
For more information about the use of paper with black mark see chapter 11.
NOTE:
All the dimensions shown in following igures are in millimetres.
60mm paper with black mark
5+10 mm
9+10 mm
-0,5 mm
26+0,5
60 mm
NON-THERMAL SIDE
Ticket axis
Black mark
Sensor axis
75mm paper with black mark
5+10 mm
16.5 +10 mm
-0,5 mm
26+0,5
75mm
NON-THERMAL SIDE
Ticket axis
Black mark
Sensor axis
83
80mm paper with black mark
5+10 mm
19 +10 mm
-0,5 mm
26+0,5
80mm
NON-THERMAL SIDE
Ticket axis
Black mark
Sensor axis
82.5mm paper with black mark
5+10 mm
20.25 +10 mm
-0,5 mm
26+0,5
82.5mm
NON-THERMAL SIDE
Ticket axis
Black mark
84
Sensor axis
8.7
VK80 300 paper speciications
Paper with labels
To properly use the alignment commands is necessary to use labels that comply with the following dimensions:
For more information about the use of paper with labels see chapter 11.
NOTE:
All the dimensions shown in following igures are in millimetres.
A
B
C
PRINTING DIRECTION
A ≥ 3 mm
B ≥ 25,4 mm (1 inch)
C = 60 mm or 86mm
85
8.8
Character sets in CUSTOM/POS emulation
The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the
device.
To know the coding tables actually present on the device, you need to print the font test (see par. 3.5).
86
9
CONSUMABLES
La seguente tabella riporta l’elenco del materiale di consumo disponibile per il dispositivo:
DESCRIPTION
CODE
67300000000395
THERMAL PAPER ROLL WITH BACK SIDE PRE-PRINTED
weight = 58g/m2
width = 80mm
Ø external = 48mm
Ø core = 25mm
67300000000380
THERMAL PAPER ROLL
weight = 58g/m2
width = 80mm
Ø external = 130mm
Ø core = 25mm
87
88
10
ACCESSORIES
The available accessories for the device are listed in the following table:
DESCRIPTION
CODE
963GE020000046
POWER SUPPLY
(for technical speciications, see paragraphs 8.1 and 8.5)
ADAPTER CABLE FOR POWER SUPPLY
26900000000005
(see the paragraph 10.1)
974DW010000001
PAPER ROLL HOLDER
(see the paragraph 5.2)
976DX010000004
EXTERNAL LOW PAPER SENSOR WITH CABLE
Length = 230 mm
89
10.1
Adapter cable for power supply
cod. 963GE020000046 (opzionale)
For the device is available an adapter cable (cod. 26900000000005) supplied as an accessory, for connecting the printer
to the external power supply unit (cod 963GE020000046 - optional).
Assembly instructions
Connect the adapter cable to the power supply unit as follows:
90
11
ALIGNMENT
Device is provided with sensors for the use of alignment notch in order to handle roll of tickets with pre-printed ields and a ixed length.
The alignment notch may be formed by
• black mark printed on paper, for VK80 200 REAR, VK80 200 LAT models (see par. 8.6);
• gap between two labels, for VK80 300 models (see par. 8.7).
The alignment sensors assembled on printer, are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light relected to it.
The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering that the light
is relected by the white paper and absorbed by the black mark.
o use tickets with labels with gap, the sensors on VK80 300 models are used as “transparence” sensors. In this case, one
of the two sensors coupled two by two, used as transmitter sensor, emits a beam of light and the quantity of light which
reaches the opposite receiver sensor is detected.
The presence of the gap is detected evaluating the amount of light that arrives to the opposite sensor, considering that the
paper doesn’t allow the beam of light to reach the receiver, whereas a gap lets the light to reach the receiver.
The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment.
91
11.1
Enable alignment
The VK80 200 REAR, VK80 200 LAT models are provided with a ixed sensor for alignmentment facing the non-thermal side of paper. The VK80 300 models are provided with two ixed sensors coupled two by two (see par. 3.3)
To guarantee the alignment, it is necessary to enable the parameter “Notch Alignment” during the setup procedure (see
chapter 65).
VK80 200 REAR, VK80 200 LAT
aligned sensor
VK80 300
direction
of paper
feed
coupled sensors
direction
of paper
feed
NON-THERMAL
SIDE
92
11.2
Calibration
The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of
whiteness of the paper used and the degree of black of the mark printed on paper.
The device automatically performs the self-calibration during the setup procedure only if the “Notch Alignment” parameter
is set on “Enabled” (see chapter 6).
When self-calibration starts, the device performs some paper feeds and then it prints the calibration result and the value
(numeric and as a percentage) of the “Threshold White” parameter that indicates the power-up level of the sensor emitting
side (the value ranges from 0V to 5V):
Autosetting Notch : OK
Threshold White : 2,3V [70%]
The “Autosetting Notch” parameter indicates the result of the self-calibration procedure; OK will appear if it has been successful, NOT OK will appear if the procedure has failed.
After the printing of the procedure result, the device offers the execution of the function of paper characterization “Characterize Paper” and the change of the “Notch Threshold” parameter which represents the detection threshold of the notch.
Choosing the “Yes” value for the “Characterize Paper” parameter, the device prints a graphic representation (see following
igures) of the outgoing voltage of the alignment sensor (expressed as a percentage) and the “Notch Threshold” value.
This graphic representation is useful to set the most suitable value to assign to the “Notch Threshold” parameter and then
to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations
around zero.
The following igure shows an example of paper with the non-thermal paper printed with black marks: the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark.
In this case, the optimal value for the “Notch Threshold” parameter is placed about half of the peak (as shown in igure)
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
93
The following igure shows an example of paper with labels: the outgoing voltage is constant while passing the paper between two labels and presents a variation at each gap between two consecutive labels.
In this case, the optimal value for the “Notch Threshold” parameter is placed about half of the variation.
NON-THERMAL SIDE
“Notch
Threshold”
variation
THERMAL SIDE
94
The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents
a peak at each black mark and presents some “noise” at each barcode.
In this case, the optimal value for the “Notch Threshold” parameter is located about halfway between the peak value and
the maximum value of the “noise” (as shown in igure).
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
Noise
If the maximum value of “noise” read by the sensor is very close to the peak value, it might be dificult to place the value of the “Notch Threshold” at an intermediate point. In these cases, it is mandatory that the portion of paper between the
point of printing end and the front notch is completely white (no graphics). In this way, the only next graphic detected by
the sensor for alignment after the printing end will be the notch.
95
11.3
Alignment parameters
The “alignment point” is deined as the position inside the ticket to use for the notch alignment.
The distance between the notch edge and the alignment point is deined as “Notch Distance”.
The value of “Notch Distance” varies from -5mm minimum and 32mm maximum (this value is ix according to the mechanical distance between black mark sensor and printing head).
If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the black mark.
alignment point = black mark front
alignment point
alignment point
PRINTING DIRECTION
+
0
positive values of “Notch Distance”
negative values of “Notch Distance”
The following igure shows an example of paper with alignment point set by a positive value of “Notch Distance” (“Notch Distance” = + A):
PRINTING DIRECTION
alignment point
+A
black mark front
0
96
To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the black
mark printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch (for
example, for paper with holes or gap). In the following images, the value of “Notch Distance” parameter is set to -A.
PRINTING DIRECTION
-A
Black mark front
Alignment point
0
PRINTING DIRECTION
-A
Notch front
0
Alignment point
97
The following igure shows a section of the device with the distances (in mm) between the alignment sensors, the printing head and the cutter (cutting line):
98
Sensor
28.5
Printing head
Cutter
18.7
CUSTOM/POS emulation
To deine the alignment point you need to set the device parameters that compose the numerical value of the “Notch Distance” parameter (see paragraph 6.4).
For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on
the following values:
Notch Distance Sign
Notch Distance [mm x 10]
Notch Distance [mm x 1]
:+
:1
:5
The “Notch Distance” parameter, may be modiied as follows:
• during the setup procedure of the device (see chapter 5)
• by using the 0x1D 0xE7 command (for more details, refer to the Commands Manual)
• by driver.
99
11.4
Printing area
In order to print ticket containing only one black mark and to not overlay printing to a black mark (that will make it useless
for the next alignment), it is important to well calibrate the height of the printing area of ticket according to the inter-notch
distance.
The following igure shows an example of tickets with “Notch Distance” set to 0: Printing
line
Cutting line
Printing
line
Cutting line
PRINTING DIRECTION
PRINTED
AREA
A
H
D
A
L
A “Non-printable area” = “Distance between cutter/printing head” = 18.7mm (ixed distance)
H Distance between the irst and the last print line, called “Height of the printing area”.
L
Distance between an edge of the black mark and the next one, called “Inter-notch distance”.
D
Automatic feed for alignment at the next black mark.
To use all the black marks on the paper, you must comply with the following equation:
H + A ≤ L
The height of the printing area (H) can be increased to make no progress on alignment (D = 0) but no further.
100
12
TECHNICAL SERVICE
In case of failure, send the 4 pieces of information listed below to our support team:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
XXXXXXXXXXXXXX
Rx
0000000000000000000
Customer Service Department:
[email protected]
Write down the data printed
on the product label (see par. 3.4).
(worldwide)
or
[email protected]
2
(specific for North/South American customers)
FW
Send an e-mail to the Technical Service,
with the data collected.
<device name>
-
<rel>
PRINTER SETUP
INTERFACE ...................................USB
PROGRAM MEMORY TEST..........OK
DYNAMIC RAM TEST....................OK
EEPROM TEST..............................OK
CUTTER TEST...............................OK
HEAD VOLTAGE [V]
= 23,76
HEAD TEMPERATURE [°C]
= 30
PAPER PRINTED [cm]
= 69525
CUT COUNTER
= 185
Print a Setup report (see par. 6.2)
The Setup report shows
the firmware release.
101
102
13
ADVANCED FUNCTIONS
13.1
File sharing
The device can be connected to a PC with an Ethernet cable (see par. 4.4):
Through this kind of connection, it is possible to conigure the operating parameters by entering the Embedded Web Server. ETH
EMBEDDED
WEB
SERVER
103
13.2
Embedded Web Server
Device is equipped with an Embedded Web Server that allows to execute some operations on device, through a clear web
interface, including:
•
•
•
•
•
monitoring the device status;
setting operating parameters;
coniguring network settings;
coniguring the email service to make diagnostics and maintenance operations easier;
download printing drivers.
Before entering in the Embedded Web Server, check that:
•
•
•
•
•
the device is connected and turned on;
the device has a network connection based on the IP protocol;
the following ports are opened (if a Firewall is present on computer): 9100 (or differently set up). 15000, 15001, 15002;
have a Web browser on the computer;
the device is connected to the network and its IP address and its Subnet Mask are set up in a correct way. To check
the setting of these parameters, open a new terminal window and type “ping” on the command bar followed by the IP
address of the device. The picture shows an example of a positive result after the “ping” command. Otherwise, if connection isn’t possible, to its IP address, a failure notice will appear.
Example:
ping
192. 168. 10. 37
Command Prompt
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>ping 192.168.10.37
Pinging 192.168.10.37 with 32 bytes of data:
Replay
Replay
Replay
Replay
from
from
from
from
192.168.10.37:
192.168.10.37:
192.168.10.37:
192.168.10.37:
bytes=32
bytes=32
bytes=32
bytes=32
time<1mx
time<1mx
time<1mx
time<1mx
TTl=64
TTl=64
TTl=64
TTl=64
Ping statistics for 192.168.10.37:
Packets: sent = 4, Received = 4, Lost = 0 (0% loss.),
Approximate round trip times in milli-seconds:
minimum = 0ms, Maximum = 0ms, Avereage = 0ms
c:\>
104
13.3
Embedded Web Server: access
To enter the Embedded Web Server, type the IP address assigned to the device into Web browser. To know the IP address
of the device, print the setup report of the device (see chapter 6) or use “Locator”. For example, if IP address of the device
is 192.168.10.37, type in the Web browser:
http://192.168.10.37
On the screen will appear the internal default page that corresponds to the section “Device Info” The home page is divided
into 3 areas whose functions are described below:
1.
SECTIONS
The web server has six sections listed within each web page. These sections are: Device
Info, Printer Settings, Network setup, E-mail setup, Printer Support and Login.
2.
REAL TIME STATUS
Reports a list of operating parameters controlled and monitored in real time (with a regular
refresh of 15 s).
3.
TOOLS
Lists the tools available within the chosen section.
< DEVICE NAME > - Ethernet Interface
http:// <IP Address>
USER : <username>
1
Device Info
Printer Settings
Network Setup
E-mail Setup
RealTime Status
Cover Open
Paper End
Printer Support
Model Information
Printer Model:
< DEVICE NAME >
Printer Type:
< DEVICE MODEL >
Firmware Version:
Low Paper
Paper rolling
2
OnOff Key Pressed
< n. release >
Hardware Version:
Printing Head Type:
Interface:
Autoload Paper
LF key pressed
1.00
< HEAD MODEL >
Ethernet
Network Settings
IP Address:
< IP ADDRESS >
Subnet Mask:
255.255.240.0
Default Gateway:
Over temperature Error
Paper Jam
Notch Position OK
Notch Position Error
3
192.168.0.5
MAC Address:
00-0E-E2-00-01-02
Printer Parameters
Supply Voltage error
Cutter error
Login...
Program Memory Test:
Dynamc Memory Test:
EEProm Memory Test:
Cutter Test:
Head Voltage [V]:
Head Temperature [°C]:
Paper Printed [cm]:
Cut Counter:
Power On Counter:
Paper End Sensor [V]:
OK
OK
OK
OK
24.09
30
262169880
13965357
266
0.79
Refresh
105
To enter some sections and some coniguration services, it is required the identiication of the user and password. To make registration and to obtain the access to the restricted areas, when it is required insert the user name and the password
as indicated in the following table:
User Name
Password
NOTE: Respect capital and small letters as indicated in table.
106
Custom
AlwaysOn
13.4
Embedded Web Server: functions
The “Printer Settings” section is a restricted one. To enter the section, it is required the identiication of the user and password. With the tools of this section, it is possible to set up the same parameters of the device that are conigurable in the device’s setup mode (see chapter 6).
The following igure shows the page for the “Printer Settings” and it is divided into 4 areas:
1.
SECTIONS
Are the same as described on the main page.
2.
REAL TIME STATUS
Reports a list of operating parameters controlled and monitored in real time.
3.
PARAMETERS
Reports the list of the conigurable parameters of device.
4.
TOOLS
The modiications are applied by pressing the button “Apply Printer Settings”. To reintroduce the values previous the modify press the button “Reset Printer Settings”.
< DEVICE NAME > - Ethernet Interface
http:// <IP Address>
USER : <username>
1
Device Info
Printer Settings
Network Setup
RealTime Status
Cover Open
E-mail Setup
Printer Support
< DEVICE NAME > Printer Settings
Auto Feed:
CR disabled
PrintMode:
Normal
Char / Inch:
A=15 B=20cpi
Speed / Quality:
Normal
Paper Width:
76mm [80PaperWidth
Notch Alignment:
Enabled
Notch Distance [mm]:
0.0
Supply Voltage error
Notch Threshold:
50%
Cutter error
Notch Autosetting:
Paper Jam
Paper Characterization:
Notch Position OK
Current:
Normal
Notch Position Error
Total Cut:
Enabled
Buffer Clear At Paper End:
Disabled
PowerFail WakeUp Mode:
LASR PWR State
Print Density:
0%
Paper End
Near Paper End
Login...
Paper rolling
Autoload Paper
LF key pressed
2
OnOff Key Pressed
Over temperature Error
Apply Printer Settings
3
Enable
Enable
Reset Printer Settings...
4
NOTE:
To know the IP address of the device, print the setup report of the device (see chapter 5) or use software LOCATOR.
107
With the tools in the “Network setup” section, it is possible to set up the same ethernet parameters of the device that are
conigurable in the device’s setup mode (see chapter 5).
The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas:
1.
SECTIONS
Are the same as described on the main page.
2.
REAL TIME STATUS
Reports a list of operating parameters controlled and monitored in real time.
3.
PARAMETERS
Reports the list of the conigurable parameters of network.
4.
TOOLS
The modiications are applied by pressing the button “Apply Network Settings”.
<DEVICE NAME> - Ethernet Interface
http://<IP Address>
USER : <username>
1
Device Info
Printer Settings
Network Setup
RealTime Status
Cover Open
Paper End
Near Paper End
E-mail Setup
Printer Support
Login...
Network Setup
IP Address:
<IP address>
Subnet Mask:
<Subnet mask>
Default Gateway:
<Default gateway>
Printer Port:
<Printer port>
MAC Address:
00-0E-E2-00-01-02
3
Paper rolling
Autoload Paper
LF key pressed
2
OnOff Key Pressed
Over temperature Error
Supply Voltage error
Cutter error
Paper Jam
Notch Position OK
Notch Position Error
108
Warning!: any changes to network parameters will interrupt browser
connection! If the server not responding you MUST reconnect to the
new IP address set.
Apply Network Settings
4
With the tools in the “E-mail setup” section, it is possible to conigure the automatically delivery of service email in order to inform the user when a change occurs to operating status of the device.
The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas:
1.
SECTIONS
Are the same as described on the main page.
2.
REAL TIME STATUS
Reports a list of operating parameters controlled and monitored in real time.
3.
E-MAIL SETUP
Displays the ields available to conigure the automatically delivery of service email in order to inform the user when a change occurs to operating status of the device. It is
possible to select the events to enable the sending of the email.
4.
TOOLS
The modiications are applied by pressing the button “Apply E-mail Settings”.
<DEVICE NAME> - Ethernet Interface
http://<IP Address>
USER : <username>
1
Device Info
Printer Settings
Network Setup
RealTime Status
Cover Open
E-mail Setup
Printer Support
Login...
E-mail Setup
SMTP Server IP:
<SMTP Server IP Address>
FQDN:
<yourdomain.com>
Paper rolling
E-mail To:
<destination>@<yourdomain.com>
Autoload Paper
E-mail From:
<youraccount>@<yourdomain.com>
E-mail Subject:
<device name> subject
E-mail Message:
<device name> body
Paper End
Near Paper End
LF key pressed
2
OnOff Key Pressed
Over temperature Error
3
When Paper End Is Detected
Supply Voltage error
When Low Paper Is Detected
Cutter error
On Printer Power On
Paper Jam
Notch Position OK
Notch Position Error
On Cover Open
Send E-mail Event:
On Cut
On LF Key Pressed
On OnOff Key Pressed
On Cutter Error
On Head Over Temperature Error
On Supply Voltage Error
Apply E-mail Settings
4
109
With the tools in the “Printer Support” section, it is possible to download drivers, print a test page and execute the device
irmware upgrade.
The following igure shows the page for the “Printer Support” tool. It is divided into 3 areas:
1.
SECTIONS
Are the same as described on the main page.
2.
REAL TIME STATUS
Reports a list of operating parameters controlled and monitored in real time.
3.
TOOLS
The irst link is for entering the download section of the Custom web site (www.custom.
biz). With the second link will open a blank e-mail already addressed to the “Client Technical Support” service.
Press the “Print Test Page” button to make the device print a test page.
Press the “Printer upgrade” button to enter the speciic page for upgrade the device.
< DEVICE NAME > - Ethernet Interface
http://<IP Address>
USER : <username>
1
Device Info
Printer Settings
RealTime Status
Network Setup
E-mail Setup
Printer Support
Login...
Printer Support
Cover Open
Paper End
Low Paper
Please, click here to access web site download section.
From this page you can download < PRINTER > user manual and latest
driver.
Paper rolling
Autoload Paper
3
Please, click here to contact via email technical support.
LF key pressed
2
OnOff Key Pressed
Print Test Page...
Over temperature Error
Supply Voltage error
Printer Upgrade...
Cutter error
Paper Jam
Notch Position OK
Notch Position Error
NOTE: To download updating from this page you must have an active Internet connection.
110
13.5
Locator
With the device it is possible to use an external software to perform a search for devices connected to the network with
Ethernet cable, even without knowing the IP addresses of individual device
The following igure shows the software interface:
1.
DEVICES
Displays the list of the connected devices.
2.
“START...”
Stars a new search.
3.
“CONF.” Enters the coniguration window of the network parameters of the selected device.
1
3
2
111
13.6
Drivers installation
To install a new driver update for the device, enter the “Printer Support” page of the embedded Web Server (see the following igure) and click on the irst link in the “Printer Support” section which will open directly the download area of the Custom web site (www.custom.biz).
< DEVICE NAME > - Ethernet Interface
http://<IP Address>
USER : <username>
1
Device Info
Printer Settings
RealTime Status
Network Setup
E-mail Setup
Printer Support
Login...
Printer Support
Cover Open
Paper End
Low Paper
Please, click here to access web site download section.
From this page you can download < PRINTER > user manual and latest
driver.
Paper rolling
Autoload Paper
3
Please, click here to contact via email technical support.
LF key pressed
2
OnOff Key Pressed
Print Test Page...
Over temperature Error
Supply Voltage error
Printer Upgrade...
Cutter error
Paper Jam
Notch Position OK
Notch Position Error
NOTE: To download updating from this page you must have an active Internet connectio
112
113
Rev.2.00
Part Number : 76200000031100
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement