07100-00047-00 USB Modem Upgrade Dec 17 10

07100-00047-00 USB Modem Upgrade Dec 17 10
USB M ODEM UPGRADE
INSTALLATION/SETUP PROCEDURES
(MODELS RL/FT5000/RT2000)
TDN 07100-00047-00
December 17., 2010
CORPORATE HEADQUARTERS
21405 B S TREET
Long Beach, MS 39560
PHONE: (800) 259-6672
FAX: (228) 868-9445
COPYRIGHT NOTICE
© 2010 Triton. All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware, LLC
Document Updates:
December 17, 2010 Software note on page 3
2
USB MODEM UPGRADE
Contents
INTRODUCTION ........................................................................... 4
SCOPE ............................................................................................................ 4
REQUIRED PARTS AND TOOLS ........................................................................... 4
INSTALLING USB MODEM ........................................................... 5
REMOVE PCMCIA MODEM AND PHONE LINE ADAPTER .................................... 5
INSTALL USB MODEM/HARDWARE .................................................................. 6
MODEL RL5000 ............................................................................................ 6
MODEL FT5000 ............................................................................................ 8
MODEL RT2000 ............................................................................................ 9
UPDATING TERMINAL FILES .......................................................... 10
APPENDIX A ................................................................................ 15
SAVING PARAMETERS TO EXTERNAL STORAGE .................................................... 16
ARCHIVE / DELETE JOURNAL ............................................................................ 17
SET DATE / TIME / ADVANCED SETTINGS ........................................................... 18
Trademark Acknowledgements
Microsoft Windows is a registered trademark of Microsoft Corporation in the
United States and/or other countries. Viking Memory Components is a registered trademark of Viking InterWorks, Inc.
Important Software Note
For all customers that have installed security files or Canada upgraded to
2.3.2 or 2.4.2 If the terminal has been updated with the xs20strt2.2.0.tlf or
xs28strt2.2.tlf (CAN EMV) or has Canada 2.3.2 or 2.4.2 the USB
update it isNOT COMPATIBLE AND WILL NOT WORK. (security
file incompatibility) STOP DO NOT PROCEDE
Options are to send your XScale main board back to
Triton for
reprogramming, update yourATM to the X2 platform, or use your current
platform for TCP/IP.
3
USB MODEM UPGRADE
INTRODUCTION
This guide covers the steps for upgrading Model RL5000, FT5000, and R
T2000
X-Scale ATMs to USB modem configuration.This procedure includes hardware
installation and updating terminal files for the USB modem upgrade. A list of
tools required and kit description is listed below.
SCOPE
This procedure applies to all service personnel involved in the process of
maintaining or convertingTriton ATMs. Familiarization with the X-Scale operating
system and Management function menu options is required.
REQUIRED PARTS AND TOOLS
TOOLS REQUIRED
Phillips Screwdriver (Magnetic)
1/4" (6 mm) Nut Driver
USB M ode m Upgrade Kit (RL/FT5000/RT2000)
(P/N 06200-00160)
PARTS SUPPLIED
PART NUM BER
DESCRIPTION
QUANTITY
01170- 00046
USB Modem, MultiTech
1
01500- 00034
PCMCIA Adapter, Compact Flash
1
05200- 00084
Card, Compact Flash, 512MB
1
03011- 01810
Bracket, Modem Mount (RL5000)
1
03011- 00659
Modem Bracket (RT2000)
1
03011- 00946
Modem Bracket (FT5000)
1
02309- 00047
Nut, #4- 40, Hex w/Star Washer
2
02054- 00190
Screw, 4x12, Self- tapping, Plastite
4
07100- 00047
USB Modem Upgrade Installation Procedures
Compact
flash
adapter
USB Modem
4
1
Compact
flash card
USB MODEM UPGRADE
INSTALLING USB MODEM
STOP!
This installation will require loading updated terminal software files to the
unit. The terminal parameters and journal records will not be affected or
lost. As a precaution, before proceeding, it isRECOMMENDED that you
save terminal parameters and journal records to an external storage device
such as a flash memory device.You may also want to print these parameter/
records. The procedures for saving to an external device are found in
Appendix A of this manual.
REMOVE PCMCIA MODEM AND PHONE LINE ADAPTER
1.
Enter MANAGEMENT FUNCTIONS > S YSTEM PARAMETERS > S HUT DOWN THE
TERMINAL. When prompted “It is now safe to turn off your computer”on the
screen, open the control panel/sleeve cabinet and turn the power switch on
the power supply to the <OFF> (0) position.
2.
Disconnect the phone line from the phone line adapter . Push the release
button (Figure 1, located on Main board) for the modem card slot and remove
both the PCMCIA modem card and phone line adapter (Figure 2). Figures
below show removal for an RL5000.
Release
Figure 2. Remove PCMCIA modem
card and adapter.
Figure 1. Push release button.
3.
Refer to the following pages for hardware installation for your modelATM.
5
USB MODEM UPGRADE
INSTALL USB MODEM/HARDWARE (RL5000)
 Using a phillips screwdriver, remove the two (2) screws shown from each
panel cap located on the control panel (Figures 1 and 2). Retain the screws.
Note: If your ATM has the panels removed due to topper signage, use the
screws included in kit for the next step.
Panel caps
Figure 2. Remove 2 screws.
Figure 1. Panel cap locations.
 Install the modem bracket (P/N 03011-01810) using the screw holes and
screws from the previous step (Figure 3). Secure the phillips screws.
Figure 3. Install modem mounting bracket.
6
USB MODEM UPGRADE
 Slide the USB modem into the bracket shown in Figure 4 (next page). Connect
the USB connector of modem to a USB port on the Docking board (Figure 4).
Note: Recommend connecting to the lower USB port as it allows easier
access to connect an external storage device ((jumpdrive) for software
updates, if required.
 Reconnect the phone cable to the USB modem.
Figure 4. Modem installed.
7
USB MODEM UPGRADE
INSTALL USB MODEM/HARDWARE
(FT5000)
 Using a phillips-head screwdriver, remove the screw shown in Figure 1.
Retain screw.
 Install the FT modem bracket (Figure 2) with the 2 flange tabs towards the
left. Secure with the screw previously removed (Figure 3).
Figure 2. Modem bracket for FT5000.
Figure 3. Modem bracket mounted.
 Slide the USB modem into bracket. Connect the USB connector of modem to
a USB port on the Docking board (Figure 4). Connect the phone line cable to
the modem.
Note: Recommend connecting to the lower USB port as it allows easier access
to connect an external storage device ((jumpdrive) for software updates, if
required.
 “Loop” the modem cable under the
USB port connectors shown in
Figure 4.This allows light fixture
panel to be opened/closed without
interfering with modem cable.
 Reconnect the phone line cable to
the modem.
Figure 4. Modem installed.
8
USB MODEM UPGRADE
INSTALL USB MODEM/HARDWARE
(RT2000)
 Using a phillips-head screwdriver, remove the screw that secures the modem
bracket (Figure 1). Remove the bracket and reinstall the screw
.
Figure 1. Remove screw/bracket.
 Remove the screw shown in Figure 2. Install the modem bracket with the 2
flange tabs towards the left. Secure with screw.
 Slide the USB modem into bracket. Connect the USB connector of modem to
a USB port on the Docking board (Figure 3).
Note: Recommend connecting to the lower USB port as it allows easier access
to connect an external storage device ((jumpdrive) for software updates, if
required.
Figure 2. Secure bracket to
screw shown.
Figure 3. Modem secured and
connected.
 Reconnect the phone line cable to the modem.
9
USB MODEM UPGRADE
UPDATING TERMINAL FILES
* Note *
Ensure terminal is powered down before starting these procedures.
Follow these steps to update terminal files:
1.
Insert the compact flash card into the PCMCIA compact flash adapter (Figure
1). Next, insert the adapter fully into either PCMCIA slot on the main board
assembly (Figure 2). The release button will extend out when inserted.
** Important **
DO NOT remove the flash adapter until directed!
Figure 1. Adapter w/card inserted.
2.
Figure 2. Insert into PCMCIA slot.
Turn the power switch<ON>. The following screen will be displayed (you
will also see a couple popup messages before this screen):
Note: The SPED version number may vary depending on the version installed.
10
USB MODEM UPGRADE
3.
Once the system boots, you will be presented with the following prompt.
Enter your password.
Note: You must have access rights to perform a software update in order to
complete this process.
After login you will be presented with the following screen
At this point you may see the screen flicker while the operating systems is
prepared for installation. This is normal behavior. After a couple minutes you will
see the following screen:
11
USB MODEM UPGRADE
The terminal will automatically restart and begin the OS load process. This
automated process will also store a copy of the journal and terminal parameters to
the compact flash card butwill not remove them from the system.
*** Caution ***
During the operating system update there will be nothing displayed on the screen. This process may take up
to 10 minutes. DO NOT power down your terminal or
remove the compact flash card during this time!
4.
Once the system reboots, you will be presented with the login prompt again.
Enter your password. The system will prompt that a software application
update was found and ask to confirm with the update:
Press the <ENTER> key to continue the update process. Note that the load file
presented here will vary based on the country and terminal type.After confirmation, the terminal will begin the load process. This will take about 5 minutes to
complete. DO NOT remove the compact flash card during this process!
When the software update is complete you will see the following screen:
12
USB MODEM UPGRADE
5.
REMOVE the PCMCIA adapter from the terminal.Turn the power switch to
the <Off> position. Wait approximately 10 seconds and turn the switch
<ON>. The system will restart with the new operating system and software
update in place. The upgrade process is complete.
Note: The process of loading a new operating system may reset the time zone to
a system default. Verify the time zone parameter (Date/Time function) after the
update (Appendix A).
13
This Page Left Intentionally Blank
14
USB MODEM UPGRADE
APPENDIX A
15
USB MODEM UPGRADE
SAVING PARAMETERS TO EXTERNAL STORAGE
DESCRIPTION:
Use this function to save the current terminal parameters to an external storage
device that is attached to a USB port.. Should it ever become necessary to restore
the parameters, the Restore Parameters From External Device function can be
used to quickly configure the terminal with the saved parameters.
This procedure requires you to attach an External Storage Device such as a Pin
Drive to one of the USB ports on the Docking Card.
1.
Unlock and open the control panel (RL5000) or cabinet sleeve door (FT5000/
RT2000).
2.
Locate one of the USB port connectors located on the Docking board
assembly.
3.
Install the External Device into a USB port connector . Close the control
panel/sleeve door.
ACCESS INSTRUCTIONS:
1.
From the MAIN MENU screen, select the TERMINAL STATUS option
by pressing the number <8> on
the keypad.
2.
To SAVE PARAMETERS TO EXTERNAL STORAGE, press the number
<6> on the keypad.
3.
At the confirmation dialog, select <Enter> to save the terminal
parameters to the external device
or <Cancel> to exit without saving.
After completion of save parameters
function, remove the external device
from the docking board.
Note: If you are also saving Journal
records, leave external device connected to USB port.
16
APPENDIX A
ARCHIVE /DELETE JOURNAL
DESCRIPTION:
This function allows you to specify the destination and end date of the current
journal archive interval.
1.
Archive to: This option selects where the archived journal data will be
stored. Press the number <1> on the keypad to select the destination of the
stored archived file. Options are “None”, “Internal Flash”, “Compact Flash”,
or “USB Device”. If the specified device is not available at the time the auto
archive is done, no records will be archived. The default value is “None”
where audited records prior to the specified date are deleted and no archive
is created.
2.
Archive records prior to: By default, the current date appears in the data
entry field. To specify a different date, enter it in the format MMDDYYYY
(example: April 24, 2005 would be entered as 4/24/2005).
Should it ever become necessary to retrieve archived journal records, you can
use the View Journal Archive function
ACCESS INSTRUCTIONS:
1.
From the MAIN MENU screen, select the ELECTRONIC JOURNAL
option by pressing number <3>
on the keypad.
2.
To ARCHIVE JOURNAL RECORDS, press number <5> on the keypad.
3.
Press <1> repeatedly to find the storage device being used (USB Device).
4.
Press <2> to change the date, if applicable.
5.
Select <Enter> to save the journal records to the external device or<Cancel> to exit without saving.
After completion of archive journal function, remove the external device from the
docking board.
17
USB MODEM UPGRADE
DATE AND TIME
(ADVANCED SETTINGS)
DESCRIPTION:
The ADVANCED SETTINGS function provides an alternative time/date change dialog but is primarily used to change the terminal’
s time zone and daylight savings
properties. This option activates the date/time properties dialog box. Once it is
displayed, you can use it to change the terminals Date/Time settings.
You will use the following keys on the keyboard to navigate the date/time properties dialog:
CANCEL - Press this key to immediately return to the system parameters main
dialog.
CLEAR - This key lets you jump from section to section within a dialog. It functions like the <Tab> key on a PC keyboard. Once a section is active (highlighted
via a change in color or a dotted border), you can select an option in that area.
CTRL (B LANK KEY) - Press this key to change a checkbox option from the
checked and unchecked condition.
LEFT/RIGHT ARROW - Press these keys to cycle through the available options in
an area.
ACCESS INSTRUCTIONS:
1.
From the MAIN MENU screen,
select the SYSTEM PARAMETERS
option by pressing the number
<5> on the keypad.
2.
From the SYSTEM PARAMETERS
screen, select the DATE AND
TIME option by pressing the
number <1> on the keypad.
3.
Press the number <1> or <2>
on the keypad to access SET
DATE or SET TIME respectively.
3.
Press the number <3> on the
keypad to access theADVANCED
SETTINGS option.
18
USB MODEM UPGRADE
SET THE DATE/TIME OPTIONS
Use the numeric keypad to enter the date and times. Move between the fields
with the <Arrow> keys. Press the <CTRL> key to toggle between AM or PM
(Time settings). Press <Enter> when the correct date and time are displayed.
SET THE TIME ZONE AND DAYLIGHT SAVINGS SETTING
To change the time zone/daylight savings settings, press the <Clear> key as
needed to move through the screen and highlight the desired setting.
1.
Set the Time Zone. Press the<Clear> key on the keypad to highlight the
list of time zones. Use the< Arrow> keys to select a time zone.
2.
Daylight Savings. Move the highlight mark to this option. Press the
<CTRL> key to check or uncheck the option, as appropriate.
3.
Check all the settings (month/date/time/etc). Once the settings have been
completed, press <Enter> to accept or<Cancel> to exit without making
changes.
19
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