QNAP Turbo NAS Hardware User Manual
QNAP Turbo NAS
Hardware User Manual
© 2015. QNAP Systems, Inc. All Rights Reserved.
2015/02/11
Thank you for choosing QNAP products! This user manual provides description of the
hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully
and strictly adhere to the instructions of the manual.
This user manual is applicable to the following Turbo NAS models:
HS-210, HS-251, TS-112P, TS-131, TS-212P, TS-231, TS-231+,TS-251, TS-251C, TS-253
Pro, TS-269H, TS-420U, TS-421U, TS-431, TS-431+, TS-451, TS-451S, TS-451U, TS-453
Pro, TS-453S Pro (formerly SS-453 Pro), TS-453U, TS-453U-RP, TVS-463, TS-470U-SP/RP,
TS-651, TS-653 Pro, TVS-663, TS-851, TS-853 Pro, TS-853S Pro (formerly SS-853 Pro),
TS-853U, TS-853U-RP, TVS-863, TVS-863+, TS-870U-RP, TS-879 Pro, TS-879U-RP,
TS-EC879U-RP, TS-1079 Pro, TS-1253U, TS-1253U-RP, TS-1270U-RP, TS-1279U-RP,
TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, IS-400 Pro, TS-453mini
NOTE

The “Turbo NAS” & “Turbo vNAS” are hereafter referred to as “NAS”.

The product you purchased may not support certain functions dedicated to specific
models.

All features, functionality, and other product specifications are subject to change
without prior notice or obligation.

Information presented is subject to change without notice.

No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, mechanical, electronic, photocopying,
recording, or otherwise, without prior written permission of QNAP Systems, Inc.
QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other
products and company names mentioned herein may be the trademarks of their
respective companies.
2
DISCLAIMER
In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product
from direct, indirect, special, incidental, or consequential damages resulting from the use
of the product, its accompanying software, or its documentation. QNAP makes no warranty
or representation, expressed, implied, or statutory, with respect to its products or the
contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
QNAP reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.
Note:

Back up your system periodically to avoid any potential data loss. QNAP disclaims any
responsibility of all sorts of data loss or recovery.

Should you return any components of the NAS package for refund or maintenance,
make sure they are carefully packed for shipping. Any form of damages due to
improper packaging will not be compensated.
3
Regulatory Notice
FCC Notice
QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for
details. Once the class of the device is determined, refer to the following corresponding
statement.
=======================================================
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be required to
correct the interference at his own expense.
Modifications: Any modifications made to this device that are not approved by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
4
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/television technician for help.
Modifications: Any modifications made to this device that are not approved by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
CE NOTICE
QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for
details.
5
Symbols in this document
This icon indicates the instructions must be strictly followed. Failure
Warning
to do so could result in injury to human body or death.
This icon indicates the action may lead to disk clearance or loss OR
Caution
failure to follow the instructions could result in data damage, disk
damage, or product damage.
6
Table of Contents
Safety Warnings ................................................................................................. 8
Chapter 1.
CPU and Memory Specifications ..................................................... 9
Chapter 2.
Power Button and Reset Button Behavior .................................... 23
Chapter 3.
USB One Touch Copy .................................................................... 24
Chapter 4.
LED and Alarm Buzzer Specifications ........................................... 26
Chapter 5.
Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) 29
5.1
TS-451S, TS-651, TS-851, TS-X53/X53S PRO, TVS-X63 SERIES (2/4/6/8-BAY) ... 29
5.2
TS-451U, TS-X53U SERIES (4/8/12-BAY) ...................................................... 33
5.3
TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP,
TS-EC1679U-RP, TS-870U-RP, TS-1270U-RP .............................................. 36
5.4
TS-251, TS-451 ..................................................................................... 39
Chapter 6.
Network Expansion Card Installation ........................................... 43
6.1
TVS-463, TVS-663, TVS-863, TS-879 PRO, TS-1079 PRO .............................. 43
6.2
TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP,
TS-EC1679U-RP ..................................................................................... 47
6.3
TS-870U-RP, TS-1270U-RP ...................................................................... 51
Chapter 7.
Install and Hot-swap Hard Drives ................................................ 53
7.1
INSTALL HARD DRIVES ................................................................................ 53
7.2
HARD-SWAP HARD DRIVES ........................................................................... 58
Chapter 8.
RAID Recovery ............................................................................. 60
Chapter 9.
Use the LCD Panel ........................................................................ 62
Chapter 10. Install Power Supply Unit ............................................................. 67
10.1
1U TURBO NAS ........................................................................................ 67
10.2
TS-470U-RP/SP ..................................................................................... 68
10.3
2U/3U TURBO NAS (TS-853U-RP, TS-1253U-RP, TS-1279U-RP, TS-EC1279U-RP,
TS-1679U-RP, AND TS-EC1679U-RP ONLY) ................................................... 69
Technical Support ............................................................................................ 73
GNU GENERAL PUBLIC LICENSE ....................................................................... 74
Appendix A: Product Compliance Class ............................................................. 87
7
Safety Warnings
1.
The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity
of 0%–95%. Please make sure the environment is well-ventilated.
2.
The power cord and devices connected to the NAS must provide correct supply voltage
(100W, 90–264V).
3.
Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature
and humidity of the environment are in optimized level.
4.
Unplug the power cord and all connected cables before cleaning. Wipe the NAS with a
dry towel. Do not use chemical or aerosol to clean the NAS.
5.
Do not place any objects on the NAS for the server’s normal operation and to avoid
overheat.
6.
Use the flat head screws in the product package to lock the hard disks in the NAS when
installing hard disks for proper operation.
7.
Do not place the NAS near any liquid.
8.
Do not place the NAS on any uneven surface to avoid falling off and damage.
9.
Make sure the voltage is correct in the location where the NAS is installed. Contact the
distributor or the local power supply company for the information.
10. Do not place any object on the power cord.
11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the
product may expose the users to electric shock or other risks. For any enquiries,
please contact the distributor.
12. The chassis NAS models should only be installed in the server room and maintained by
the authorized server manager or IT administrator. The server room is locked by key or
keycard access and only certified staff is allowed to enter the server room.
Warning:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.

Do NOT touch the fan inside the system to avoid serious injuries.
8
Chapter 1.
CPU and Memory Specifications
Caution: Modifying the hardware, software, or firmware of the QNAP products will
void the warranty. QNAP is not responsible for any form of damage or loss of data caused
by modding the QNAP products. Users should bear their own risks of all sorts of possible
data loss or system instabilities due to changing the hardware parts, modifying the default
system firmware or installing any unauthorized third party applications on QNAP products.
System
TS-112P
TS-212P
CPU
ARM 1.6GHz
ARM 1.6GHz
Memory
512MB DDR2
512MB DDR2
Flash
16MB
16MB
Memory replaceable
No
No
0
0
1
2
TS-131
TS-231
Number of SODIMM
slots
Number of hard drive
slots
System
CPU
TS-431
Dual-core ARM™ Cortex™ Dual-core ARM™ Cortex™ Dual-core ARM™ Cortex™
-A9 1.2GHz
-A9 1.2GHz
-A9 1.2GHz
Memory
512MB DDR3
512MB DDR3
512MB DDR3
Flash
512MB
512MB
512MB
Memory replaceable
No
No
No
Number of SODIMM
0
0
0
2
4
slots
Number of hard drive 1
slots
9
TS-231+
TS-431+
Dual-core ARM™
Dual-core ARM™
Cortex™ -A15 1.4GHz
Cortex™ -A15 1.4GHz
Memory
1GB DDR3
1GB DDR3
Flash
512MB
512MB
Memory replaceable
No
No
Number of SODIMM
0
0
2
4
System
CPU
slots
Number of hard drive
slots
System
HS-210
CPU
ARM 1.6GHz
Memory
512MB DDR3
Flash
16MB
Memory replaceable
No
Number of SODIMM
slots
Number of hard drive
slots
System
CPU
0
2
TS-269H
Dual-core Intel® 1.6
GHz
Memory
2GB DDR3
Flash
512MB
Memory replaceable
No
Number of SODIMM
slots
Number of hard drive
slots
0
2
10
System
CPU
TS-879 Pro
TS-1079 Pro
TS-879U-RP
Dual-core Intel® Core™ Dual-core Intel® Core™ Dual-core Intel® Core™
i3 3.30 GHz
i3 3.30 GHz
i3 3.30 GHz
Memory
2GB DDR3 RAM
2GB DDR3 RAM
4GB DDR3 RAM
Flash
512MB (USB DOM)
512MB (USB DOM)
512MB (USB DOM)
Memory replaceable
No
No
Yes
2
2
4
8
10
8
1
1
2
TS-1279U-RP
TS-EC879U-RP
TS-EC1279U-RP
Number of
LONG-DIMM slot
Number of hard drive
slots
Number of expansion
slots
System
Dual-core Intel® Core™ Quad-core Intel®
Quad-core Intel®
i3 3.30 GHz
Xeon™ 3.20 GHz
Xeon™ 3.20 GHz
Memory
4GB DDR3 RAM
4GB DDR3 ECC RAM
4GB DDR3 ECC RAM
Flash
512MB (USB DOM)
512MB (USB DOM)
512MB (USB DOM)
Memory replaceable
Yes
Yes
Yes
4
4
4
12
8
12
2
2
2
CPU
Number of
LONG-DIMM slot
Number of hard drive
slots
Number of expansion
slots
11
System
TS-1679U-RP
CPU
Dual-core Intel® Core™ Quad-core Intel®
TS-EC1679U-RP
i3 3.30 GHz
Xeon™ 3.20 GHz
Memory
4GB DDR3 RAM
4GB DDR3 ECC RAM
Flash
512MB (USB DOM)
512MB (USB DOM)
Memory replaceable
Yes
Yes
4
4
16
16
2
2
TS-451U
TS-453U
TS-453U-RP
Dual-core Intel®
Quad-core Intel®
Quad-core Intel®
Number of
LONG-DIMM slot
Number of hard drive
slots
Number of expansion
slots
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
Power supply unit
Celeron™ 2.41 GHz (up Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.58GHz)
to 2.41GHz)
to 2.41GHz)
4GB/8GB DDR3
4GB/8GB DDR3
1GB DDR3 (Expandable
RAM, up to 8GB)
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB (USB DOM)
512MB (USB DOM)
512MB (USB DOM)
Yes (Compatible with
Yes (Compatible with
Yes (Compatible with
DDR3L-1333 RAM)
DDR3L-1333 RAM)
DDR3L-1333 RAM)
2
2
2
4
4
4
250W
250W
2 x 250W
12
System
CPU
Memory
TS-853U
TS-853U-RP
Quad-core Intel®
Quad-core Intel®
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.41GHz)
to 2.41GHz)
4GB/8GB DDR3
4GB/8GB DDR3
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB (USB DOM)
512MB (USB DOM)
Yes (Compatible with
Yes (Compatible with
DDR3L-1333 DRAM)
DDR3L-1333 DRAM)
2
2
8
8
Power supply unit
250W
2 x 250W
System
TS-1253U
TS-1253U-RP
Quad-core Intel®
Quad-core Intel®
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.41GHz)
to 2.41GHz)
4GB/8GB DDR3
4GB/8GB DDR3
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
Power supply unit
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB (USB DOM)
512MB (USB DOM)
Yes (Compatible with
Yes (Compatible with
DDR3L-1333 RAM)
DDR3L-1333 RAM)
2
2
12
12
250W
2 x 250W
13
System
TS-470U-SP
TS-470U-RP
Dual-core Intel®
Dual-core Intel®
Celeron™ 2.7 GHz
Celeron™ 2.7 GHz
Memory
2GB DDR3
2GB DDR3
Flash
512MB
512MB
Yes (Compatible with
Yes (Compatible with
DDR3-1333 RAM)
DDR3-1333 RAM)
2
2
4
4
CPU
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
Power supply unit
250W (Upgradeable to
redundant power)
2 x 250W
PCI-E expansion slot No
No
System
TS-870U-RP
TS-1270U-RP
Dual-core Intel®
Dual-core Intel®
Celeron™ 2.4 GHz
Celeron™ 2.4 GHz
Memory
4GB DDR3
4GB DDR3
Flash
512MB
512MB
Memory replaceable
Yes
Yes
4
4
8
12
2 x 300W
2 x 500W
CPU
Number of SODIMM
slots
Number of hard drive
slots
Power supply unit
PCI-E expansion slot Yes
Yes
14
System
CPU
IS-400 Pro
Dual-core Intel® 1.1
GHz
Memory
2GB DDR3
Flash
512MB (USB DOM)
CPU replaceable
No
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
System
CPU
Yes (Compatible with
DDR3-1333 RAM)
2
4 (2.5" only)
TS-251C
TS-251 / TS-251-4G
Dual-core Intel®
Dual-core Intel®
Celeron™ 2.41 GHz (up Celeron™ 2.41 GHz (up
to 2.58GHz)
to 2.58GHz)
1GB DDR3L
1GB / 4GB DDR3L
Memory
(Expandable RAM, up
to 8GB)
Flash
Memory replaceable
Number of SODIMM
512MB
512MB
No
Yes (DDR3L-1333
SODIMM RAM)
0
2
slots
Number of hard drive 2 (3.5” HDDs only)
2
slots
IR sensor
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
15
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
IR sensor
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
IR sensor
TS-451 / TS-451-4G
TS-451S
Dual-core Intel®
Dual-core Intel®
Celeron™ 2.41 GHz (up Celeron™ 2.41 GHz (up
to 2.58GHz)
to 2.58GHz)
1GB / 4GB DDR3L
1GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB
512MB
Yes (DDR3L-1333
Yes (DDR3L-1333
SODIMM RAM)
SODIMM RAM)
2
2
4
4 (2.5” only)
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
TS-651 / TS-651-4G
TS-851 / TS-851-4G
Dual-core Intel®
Dual-core Intel®
Celeron™ 2.41 GHz (up Celeron™ 2.41 GHz (up
to 2.58GHz)
to 2.58GHz)
1GB / 4GB DDR3L
1GB / 4GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB
512MB
Yes (DDR3L-1333
Yes (DDR3L-1333
SODIMM DRAM)
SODIMM DRAM)
2
2
6
8
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
16
System
HS-251 / HS-251-2G
Dual-core Intel®
CPU
Celeron™ 2.41 GHz (up
to 2.58GHz)
Memory
1GB / 2GB DDR3L
Flash
512MB
CPU replaceable
No
Memory replaceable
No
Number of SODIMM
slots
Number of hard drive
slots
IR sensor
System
0
2
Yes (QNAP remote
control: RM-IR002)
TS-253 Pro /
TS-453mini-2G /
TS-453 Pro /
TS-253 Pro-8G
TS-453mini-8G
TS-453 Pro-8G
®
®
Quad-core Intel®
Quad-core Intel
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
LCD panel
IR sensor
Quad-core Intel
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.41GHz)
to 2.41GHz)
to 2.41GHz)
2GB / 8GB DDR3L
2GB / 8GB DDR3L
2GB / 8GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
8GB)
512MB
512MB
512MB
Yes (DDR3L-1333
Yes (DDR3L-1333
Yes (DDR3L-1333
SODIMM DRAM)
SODIMM DRAM)
SODIMM DRAM)
2
2
2
2
4
4
No
No
Yes
Yes (QNAP remote
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
control: RM-IR002)
17
System
TS-653 Pro /
TS-653 Pro-8G
TS-853 Pro-8G
®
Quad-core Intel®
Quad-core Intel
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
LCD panel
IR sensor
TS-853 Pro /
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.41GHz)
to 2.41GHz)
2GB / 8GB DDR3L
2GB / 8GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB
512MB
Yes (DDR3L-1333
Yes (DDR3L-1333
SODIMM DRAM)
SODIMM DRAM)
2
2
6
8
Yes
Yes
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
18
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
LCD panel
IR sensor
TS-453S Pro
TS-853S Pro
(Formerly the
(Formerly the
SS-453 Pro)
SS-853 Pro)
Quad-core Intel®
Quad-core Intel®
Celeron™ 2.0 GHz (up
Celeron™ 2.0 GHz (up
to 2.41GHz)
to 2.41GHz)
4GB DDR3L
4GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to
8GB)
8GB)
512MB
512MB
Yes (DDR3L-1333
Yes (DDR3L-1333
SODIMM DRAM)
SODIMM DRAM)
2
2
4 (2.5” only)
8 (2.5” only)
No
Yes
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
19
TVS-463-4G /
TVS-663-4G /
TVS-463-8G
TVS-663-8G
Quad-core AMD
Quad-core AMD
2.4 GHz
2.4 GHz
4/8 GB DDR3L
4/8 GB DDR3L
(Expandable RAM, up
(Expandable RAM, up to
to 16GB)
16GB)
512MB
512MB
Yes (Compatible with
Yes (Compatible with
DDR3L-1600 RAM)
DDR3L-1600 RAM)
2
2
4
6
PCI-E expansion slot 1
1
LCD panel
Yes
Yes
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
IR sensor
20
System
CPU
Memory
Flash
Memory replaceable
Number of SODIMM
slots
Number of hard drive
slots
TVS-863-4G /
TVS-863+-8G /
TVS-863-8G
TVS-863+-16G
Quad-core AMD
Quad-core AMD
2.4 GHz
2.4 GHz
4/8 GB DDR3L
8/16 GB DDR3L
(Expandable RAM, up to (Expandable RAM, up to
16GB)
16GB)
512MB
512MB
Yes (Compatible with
Yes (Compatible with
DDR3L-1600 RAM)
DDR3L-1600 RAM)
2
2
8
8
1 (Pre-installed 1-port
PCI-E expansion slot 1
LCD panel
IR sensor
10GbE NIC)
Yes
Yes
Yes (QNAP remote
Yes (QNAP remote
control: RM-IR002)
control: RM-IR002)
21
22
Chapter 2.

Power button: Press to turn on or turn off.
System
All models

Power Button and Reset Button Behavior
Power button
Power button
(Hardware turn
(Turn on)
off)
Press once
1.5 sec
Power button
(Force turn off)
5 sec
Reset button: Press to reset the system settings.
System
All models
Basic system reset
Advanced system reset
(1 beep)
(2 beeps)
3 sec
10 sec
Basic system reset (3 sec)
Press the reset button for 3 seconds, a beep sound will be heard. The following settings are
reset to default:

System administration password: admin

TCP/IP configuration: Obtain IP address settings automatically via DHCP

TCP/IP configuration: Disable Jumbo Frame

TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port
trunking mode will be reset to “Active Backup (Failover)”.

System Port: 8080 (system service port)

Security Level: Low (Allow all connections)

LCD panel password: (blank)*

VLAN will be disabled
*This feature is only provided by the NAS models with LCD panels. Please visit
http://www.qnap.com for details.
Advanced system reset (10 sec)
Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth
seconds. The NAS will reset all the system settings to default as it does by web-based
system reset in “Administration” > “Restore to Factory Default” except all the data are
reserved. The settings such as the users, user groups, and the network share folders
previously created will be cleared. To retrieve the old data after the advanced system reset,
create the same network share folders on the NAS and the data will be accessible again.
23
Chapter 3.
USB One Touch Copy
System
All NAS models
Number of seconds (press the one touch copy button to
trigger data copy)
0.5 sec
Data Copy by the Front USB Port
The NAS supports instant data copy backup from the external USB device to the NAS or the
other way round by the front one touch copy button. To use this function, follow the steps
below:
1.
Make sure a hard drive is installed and formatted on the NAS. The default network
share Qusb or Usb is created.
2.
Turn on the NAS.
3.
Configure the behavior of the Copy button on “Backup” > “USB one touch copy” page.
4.
Connect the USB storage device to the front USB port of the NAS.
5.
Press the Copy button. The USB LED will flash. The data will be copied to or from the
USB device according to the NAS settings.
Note:

This feature adopts incremental backup. After the first time data backup, the NAS only
copies the changed files since the last backup.

This feature is only available on certain NAS models. Please refer to the product
specification table for details at www.qnap.com.
24
25
Chapter 4.
LED and Alarm Buzzer Specifications
The LED indicators of the NAS indicate the system status and information. When the NAS is
turned on, check the following items to make sure the system status is normal. Note that
the following LED information is applicable only when users have properly installed the hard
drive, and connected the NAS to the network and the power supply.
LED
Color
LED Status
Description
1.
Flashes green
and red
alternately
every 0.5 sec
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
Red
System
Status
6.
Red/
Green
7.
8.
The hard drive on the NAS is being
formatted.
The NAS is being initialized.
The system firmware is being updated.
RAID rebuilding is in process.
Online RAID Capacity Expansion is in
process.
Online RAID Level Migration is in process.
The hard drive is invalid.
The disk volume has reached its full
capacity.
The disk volume is going to be full.
The system fan is out of function.
An error occurs when accessing
(read/write) the disk data.
A bad sector is detected on the hard
drive.
The NAS is in degraded read-only mode
(2 member drives fail in a RAID 5 or RAID
6 configuration, the disk data can still be
read).
Hardware self-test error.
Flashes red
every 0.5 sec
The NAS is in degraded mode (one member
drive fails in RAID 1, RAID 5 or RAID 6
configuration).
Flashes green
every 0.5 sec
1.
2.
3.
Flashes green
every 2
seconds
The NAS is in S3 sleep mode1.
Green
The NAS is starting up.
The NAS is not configured.
A hard disk drive is not formatted.
The NAS is ready.
1
This feature is only available on certain NAS models. Please refer to the product specification table
for details at www.qnap.com.
26
LED
Color
LED Status
Description
All the hard disk drives on the NAS are in
standby mode.
Off
LAN
Orange
The disk data is being accessed from the
network and a read/write error occurs during
the process.
Flashes
orange
The NAS is being accessed from the network.
Orange
The 10GbE network expansion card is
installed.
Green
10 GbE2
Green
Off
No 10GbE network expansion card is installed.
The disk data is being accessed and a
read/write error occurs during the process.
Flashes red
Red/
Green
HDD3
Red
A hard disk drive read/write error occurs.
Flashes green
Green
The disk data is being accessed.
The hard disk drive can be accessed.
1.
2.
Flashes blue
every 0.5 sec
3.
4.
USB3
Blue
A front USB device is detected (after the
device is mounted).
Blue
1.
2.
Off
Flashes
eSATA
3
A USB device (connected to the front USB
port) is being detected.
A USB device (connected to the front USB
port) is being removed from the NAS.
The USB device (connected to the front
USB port of the NAS) is being accessed.
The data is being copied to or from the
external USB or eSATA device.
No USB device is detected.
The NAS has finished copying the data to
or from the USB device connected to the
front USB port.
The eSATA device is being accessed.
Orange
Off
No eSATA device can be detected.
2
The 10 GbE network expansion function is only supported by the TVS-463, TVS-663,
TVS-863/863+, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1279U-RP, TS-EC879U-RP,
TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, TS-870U-RP, and TS-1270U-RP.
3
This feature is only available on certain NAS models. Please refer to the product specification table
for details at www.qnap.com.
27
Beep alarm (for all NAS models)
The beep alarm can be disabled in “System Administration” > “Hardware Settings”.
Beep sound
Number of Times
Description
1.
2.
Short beep (0.5 sec)
1
3.
4.
The NAS is starting up.
The NAS is being shut down
(software shutdown).
The user presses the reset button to
reset the NAS.
The system firmware has been
updated.
The user tries to copy the NAS data to the
external storage device from the front
USB port, but the data cannot be copied.
Short beep (0.5 sec)
3
Long beep (1.5 sec)
3, every 5 min
The system fan is out of function.
1.
2.
3.
2
4.
Long beep (1.5 sec)
5.
1.
1
2.
28
The disk volume is going to be full.
The disk volume has reached its full
capacity.
The hard drives on the NAS are in
degraded mode.
The user starts the hard drive
rebuilding process.
A hard drive is plugged in or out.
The NAS is turned off by force
shutdown (hardware shutdown).
The NAS has been turned on
successfully and is ready.
Chapter 5.
Upgrade Memory on QNAP Turbo NAS (RAM Module
Installation)
Warning:

The following instructions should only be performed by an authorized and trained
technician.

Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so
could result in injury to human body or death.

Before starting, please ensure that you turn off the NAS, disconnect the power
adaptor, network cable(s), and also remove any other device/cable that is attached to
the NAS.

Please ensure that you wear an antistatic wrist strap during the entire process to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
QNAP provides different RAM modules (optional purchase) for users to upgrade the
memory of Turbo NAS. Follow the steps below to install an extra memory module on the
NAS to upgrade the memory.
Follow the steps below to install a RAM module on the NAS.
5.1
TS-453mini (4-bay)
29
1.
Use a flathead screwdriver to loosen the screw on the memory module compartment
at the bottom of the NAS and lift the compartment cover away.
2.
To remove installed memory modules, pull the retention clips on each side so that the
module tilts up for easy removal.
30
Note: Always ensure that a memory module is installed in the Primary (red) slot.
If not, then the system will fail to start. When installing two memory modules, please
ensure that they are the same size and ideally use the same type/model for both slots.
3.
Slide the memory module to the slot at a 45-degree angle (approximately) and press
the memory module down until it clips into place. Ensure the memory module sits
properly with the clips in place.
4.
Close the NAS cover and fasten the screw. Reconnect the power and network cables
to the NAS.
5.2
TS-451S, TS-651, TS-851, TS-x53/x53S Pro, TVS-x63 series
(2/4/6/8-bay)
31
1.
Loosen the three screws on the rear of the NAS.
2.
Remove the case cover of the NAS gently.
3.
Locate the memory slot. Make sure the slot is empty.
Note: For TS-x53/x53S Pro, TS-451S, TS-651 and TS-851 models, always ensure
that a memory module is installed in the Primary slot (red). If not, then the
system will fail to start. When installing two memory modules, please ensure that they
are the same size and ideally use the same type of RAM for both memory slots. The
maximum supported memory is 8GB combined.
32
4.
Grasp the edge of the memory module. Align the notch on the gold edge of the module
with the notch in the memory slot. Slide the memory module to the slot at a 45-degree
angle (approximately).
5.
Gently press the memory module into the slot until it is seated fully.
6.
Rotate the memory module towards the motherboard until the securing clips clicks into
place.
7.
Close the case cover and fasten the screws. Connect the power adaptor and cables
back to the NAS.
8.
To check that the memory module is recognized by the NAS, power up the NAS and
login the web interface as an administrator. Go to “System Status” > “System
Information” and check the total memory in “Hardware Information”.
5.3
5.
TS-451U, TS-x53U series (4/8/12-bay)
Open the NAS.
33
a. TS-451U and TS-453U: Loosen the six screws on the top of the NAS.
b. TS-853U, TS-1253U: Loosen the two screws on the rear of the NAS.
6.
Open the NAS.
34
7.
Slide the memory module to the slot at a 45-degree angle (approximately).
8.
Press the memory module down while holding the clips open.
9.
Make sure the memory module sits in properly with the clips in place.
35
Note: For TS-x53U & TS-451U models, always ensure that a memory module is
installed in the primary slot (red box in the below figure,) or the system will fail to
start. When installing two memory modules, please ensure that they are the same size and
ideally use the same type of RAM for both memory slots. The maximum supported memory
is 8GB combined.
10.
Close the NAS cover and fasten the screws. Connect the power adaptor and cables
back to the NAS.
5.4
TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP,
TS-EC1679U-RP, TS-870U-RP, TS-1270U-RP
36
QNAP provides a 4GB DDR3* RAM module and a 4GB DDR3 ECC** RAM module (optional
purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the
motherboard of the NAS to upgrade the memory. The total memory will be shown in
“System Information” of the administration page.
*Applied models: TS-879U-RP, TS-1279U-RP, TS-1679U-RP, TS-870U-RP, TS-1270U-RP.
**Applied models: TS-EC879U-RP, TS-EC1279U-RP, TS-EC1679U-RP.
1. Loosen the 2 screws on the rear of the NAS as shown in the illustration.
37
2. Hold the notch at the edge of the top cover. Remove the top cover in both hands.
3. Release the ejector clips gently by pulling them out of the sides of the RAM slot.
4. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module
with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go
any further.
38
5.5
TS-251, TS-451
1. Remove the screws on the rear (top and bottom) of the NAS. If you have a 2-bay NAS,
it will have two screws. A 4-bay NAS will have four.
2. Gently remove the case cover of the NAS by sliding it apart (see the underside of the
NAS for visual indicators of the NAS case being locked/unlocked)
39
3. Remove the four inner screws (two on each side) of the hard drive cage.
4. If it is a 4-bay NAS, you will also need to remove two screws on the top of the hard drive
cage.
5. Gently remove the hard drive cage from the NAS by lifting it out of its slot.
6. Always ensure that a memory module is installed in the Primary slot (red). If
not, then the system will fail to start. When installing two memory modules, please
40
ensure that they are the same size and ideally use the same type of RAM for both
memory slots. The maximum supported memory is 8GB combined.
7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the
slot.
8. Secure the hard drive cage by fastening the four inner screws (for the 4-bay NAS,
please fasten the two additional top screws.) Then reattach the case cover of the NAS
by gently sliding it back together.
9. Fasten the two/four screws onto the rear of the NAS.
10. Reinsert your hard drives to the NAS.
41
11. Connect the power adaptor and cables back to the NAS.
12. To check that the memory module is recognized by the NAS, power up the NAS and
login the web interface as an administrator. Go to “System Status” > “System
Information” and check the total memory in “Hardware Information”.
42
Chapter 6.
Network Expansion Card Installation
Warning:

The following instructions should only be performed by an authorized and trained
technician.

Strictly adhere to the instructions to install a network expansion card on the NAS.
Failure to do so could result in injury to human body or death.
The TVS-x63 and TS-x79 Pro series provides expansion slots for network expansion. Insert
an extra network expansion card (optional purchase) to the motherboard of the NAS to
increase the network bandwidth.
6.1
TVS-463, TVS-663, TVS-863, TS-879 Pro, TS-1079 Pro
Please refer the compatibility table below and replace a proper bracket for the network
expansion card.
Bracket A
Bracket B
43
Bracket C
Network Expansion Card Compatibility
Bracket A (X520-T2)
Intel® Ethernet Server Adapter X520-T2 (E10G42B)
Bracket B
1. Intel® Ethernet Server Adapter X520-SR2 (E10G42BFSR)
(X520-SR2/X520-DA2)
2. Intel® Ethernet Server Adapter X520-DA2 (E10G42BTDA)
Bracket C (Emulex)
1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct
attach copper (OCe11102-NX)
2. Emulex OneConnect 10GbE Network Adapters, Short reach
optical (OCe11102-NM)
3. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct
attach copper (OCe11102-IX)
4. Emulex OneConnect 10GbE Network Adapters, Short reach
optical (OCe11102-IM)
1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other
connectors or cables from the NAS.
2. Before installing the network expansion card, put on an antistatic wrist strap to prevent
electrostatic discharge. The crocodile clip should be connected to the ground.
3. Loosen the screws on the rear of the NAS.
44
4. Remove the case cover of the NAS gently.
For TVS-463 only: Unscrew and remove the power supply unit.
45
5. Loosen the screws and remove the expansion slot cover.
6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the
card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot
until it cannot go any further.
46
7. Fasten the screws.
8. Close the case cover and fasten the screws. Connect the power adaptor and cables to
the NAS.
9. To check that the network expansion is recognized by the NAS, power up the NAS and
login the web interface as an administrator. Go to “System Administration” > “Network”
> “TCP/IP” and check the total number of network interfaces.
6.2
TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP,
TS-EC1679U-RP
1.
Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other
connectors or cables from the NAS.
2.
Before installing the network expansion card, put on an antistatic wrist strap to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
3.
Loosen the 2 screws on the rear of the NAS as shown in the illustration.
47
4.
Hold the notch at the edge of the top cover. Remove the top cover in both hands.
5.
Loosen the 4 screws as shown in the illustration.
6.
Grasp the metal edge of the riser card module. Remove the module gently.
48
7.
Loosen the screw and remove the expansion slot cover.
8.
Insert the network expansion card to the PCIe slot until it cannot go any further. Then
fasten the screw.
49
9.
Grasp the metal edge of the riser card module. Align the notch on the gold edge of the
riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot
until it cannot go any further.
10. Fasten the screws. Close the case cover and fasten the screws.
11. Connect the power adaptor and cables to the NAS.
12. To check that the network expansion is recognized by the NAS, power up the NAS and
login the web interface as an administrator. Go to “System Administration” > “Network”
> “TCP/IP” and check the total number of network interfaces.
50
6.3
1.
TS-870U-RP, TS-1270U-RP
Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other
connectors or cables from the NAS.
2.
Before installing the network expansion card, put on an antistatic wrist strap to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
3.
Loosen the two screws on the rear of the NAS.
4.
Hold the notch at the edge of the top cover. Remove the top cover in both hands.
5.
Loosen the screw and remove the expansion slot cover.
51
6.
Grasp the edge of the expansion card. Align the notch on the gold edge of the card with
the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it
cannot go any further.
7.
Fasten the screws.
8.
Close the case cover and fasten the screws. Connect the power adaptor and cables to
the NAS.
9.
To check that the network expansion is recognized by the NAS, power up the NAS and
login the web interface as an administrator. Go to “System Administration” > “Network”
> “TCP/IP” and check the total number of network interfaces.
52
Chapter 7.
Install and Hot-swap Hard Drives
Caution:

Before starting, please ensure that you turn off the NAS, disconnect the power
adaptor, network cable(s), and also remove any other device/cable that is attached to
the NAS.

Please ensure that you wear an antistatic wrist strap during the entire process to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
7.1
Install Hard Drives
Follow the below steps to install hard drives on the NAS.
TS-453Mini
1. Remove the case cover. Open and remove the hard drive tray.
2. Install the HDD:
53
a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and
separate the bracket) from the tray. Place the hard drive on the tray and clip-in
both brackets.
b. For 2.5” HDDs/SSDs, secure the three screws in the back of the hard drive tray.
54
3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the
case cover.
55
TS-112P, TS-212P and TS-251C
1. Loosen the screws on the rear (top and bottom) of the NAS. Remove the case cover
of the NAS by sliding it apart (see the underside of the NAS for visual indicators of
the NAS case being locked/unlocked.)
2. Install the hard drives:
a. For TS-112P: Place the hard drive in the hard drive cradle and slide it forward
to lock it into the connector. Secure the screws on the slides of the hard
drive.
b. For TS-212P and TS-251C: Place the first hard drive in the hard drive cradle
56
and slide it forward to look it into the connector. Place the second hard drive
on top of the first hard drive and secure the screws on the slides of both hard
drives. Connect the SATA cable and power cable to the connectors as shown
in the picture.
3. After installing the hard drives, cover the NAS with the case cover and fasten the
round head screws. Then, place the NAS vertically on the stands.
57
7.2
Hard-swap Hard Drives
The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard
disk brands. For the updated hard drive compatibility list, please visit
http://www.qnap.com.
Caution:

QNAP disclaims any responsibility for product damage/malfunction or data
loss/recovery due to misuse or improper installation of hard disks in any occasions for
any reasons.

Note that if a hard drive (new or used) which has never been installed on the NAS
before it is installed, the hard drive will be formatted and partitioned automatically and
all the disk data will be cleared.
System
Supports
Supports
Supports
Supports
3.5-inch
2.5-inch
SSD
Hot-swapping
SATA Hard
SATA Hard
Hard Drives
Drives
Drives
(RAID 1 or
above only)
TS-112P, TS-212P, TS-251C
Yes
No
No
No
HS-210, HS-251, TS-131,
Yes
Yes
Yes
Yes
TS-231, TS-231+, TS-431,
TS-431+, TS-251, TS-451,
TS-651, TS-851, TS-253
Pro, TS-453 Pro, TS-453S
Pro, TS-653 Pro, TS-853
Pro, TS-853S Pro, TS-879
Pro, TS-1079 Pro,
TS-879U-RP, TS-1279U-RP,
TS-EC879U-RP,
TS-EC1279U-RP,
TS-1679U-RP,
TS-EC1679U-RP, TS-451U,
TS-453U, TS-453U-RP,
TS-853U, TS-853U-RP,
58
System
Supports
Supports
Supports
Supports
3.5-inch
2.5-inch
SSD
Hot-swapping
SATA Hard
SATA Hard
Hard Drives
Drives
Drives
(RAID 1 or
above only)
TS-1253U, TS-1253U-RP,
TS-870U-RP, TS-1270U-RP,
TS-470/470 Pro,
TS-670/670 Pro,
TS-870/870 Pro, TVS-463,
TVS-663, TVS-863,
TVS-863+
TS-451S, TS-453S Pro,
No
Yes
Yes
Yes
TS-853S Pro, IS-400 Pro
The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1,
1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard
drive when a member drive fails in a RAID configuration.
1. Login the NAS and check the disk volume configuration in “Volume Management”.
2. The volume status should be “in degraded mode”.
3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive
should be the same as or larger than the failed hard drive.
4. Unplug the failed drive from the NAS. Wait for about 20 seconds or until the server
beeps twice.
5. Remove the failed drive from the drive tray.
6. Install the new hard drive on the drive tray. Insert it to the NAS.
7. The server should beep 1.5 seconds twice.
8. Check the volume status on the web administration page. The volume should be
rebuilding.
Warning: Users are strongly recommended to turn OFF the server before replacing
the hard drive to reduce the risk of electric shock.
59
Chapter 8.
RAID Recovery
The QNAP NAS supports exclusive RAID recovery technology to recover a failed RAID disk
volume from unintentional disconnection or removal of the hard drives from the system.
Using the RAID recovery, users can recover an inactive RAID 1, RAID 5, or RAID 6 volume
to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Disk volume
Supports RAID recovery
Maximum number of disk
removal allowed
Single
No
-
JBOD
Yes
1 or more
RAID 0
Yes
1 or more
RAID 1
Yes
1 or 2
RAID 5
Yes
2 or more
RAID 6
Yes
3 or more
RAID 10
No
-
If the volume status is not active, users can install the same hard drives back to the same
slots of the NAS. Then click “RECOVER” on the “Disk Management” > “Volume Management”
page. Wait for about 60 seconds for the process to complete. When finished, the data can
be accessed.
Note:

After recovering a RAID 1, RAID 5, or RAID 6 disk volume from not active to degraded
mode by the RAID recovery, users can read or write the volume normally. The volume
status will be recovered to normal after synchronization.

If the disconnected drive member is damaged, the RAID recovery function will not
work.
60
Standard
QNAP RAID 5
RAID 5
Standard
QNAP RAID 6
RAID 6
Degraded mode
N-1
N-1
N-1 & N-2
N-1 & N-2
Read only protection
N/A
N-1, bad blocks
N/A
N-2, bad blocks
(for immediate data
found in the
found in the
backup & hard drive
surviving drives of
surviving drives of
replacement)
the array.
the array.
RAID recovery
N/A
If re-inserting all
N/A
If re-inserting all
(RAID status: Not
the original hard
the original hard
active)
disk drives to the
disk drives to the
NAS and they can
NAS and they can
be spun up,
be spun up,
identified,
identified,
accessed, and the
accessed, and the
hard drive
hard drive
superblock is not
superblock is not
damaged.
damaged).
RAID crash
N-2
N-2 failed hard
N-3
N-3 and any of the
drive and any of
remaining hard
the remaining hard
drives cannot be
drives cannot be
spun up or
spun up or
identified or
identified or
accessed.
accessed.
N = Number of hard disk drives in the array
61
Chapter 9.
Use the LCD Panel
This feature is only provided by the NAS models with LCD panels. Please visit
http://www.qnap.com for details.
The NAS provides a handy LCD panel for users to perform disk configuration and view the
system information.
When the NAS has started up, the server name and IP address will be shown.
N A
S
5
F
4
D
E
3
1
9
.
2
5
4
.
1
6
0
0
.
1
0
0
For the first time installation, the LCD panel shows the number of hard drives detected and
the IP address. Configure the hard drives.
Number of hard
Default disk
drives detected
configuration
1
Single
Single
2
RAID 1
Single -> JBOD ->RAID 0 -> RAID 1
3
RAID 5
Single -> JBOD -> RAID 0 -> RAID 5
4 or above
RAID 5
Available disk configuration options*
Single ->JBOD -> RAID 0 -> RAID 5
-> RAID 6
*Press the “Select” button to choose the option, and press the “Enter” button to confirm.
For example, when 5 hard drives installed are available on the NAS, the LCD panel shows:
C
o
n
f
i
g
→ R
A
I
D
5
.
D
i
s
k
s
?
Press the “Select” button to browse more options, for example, RAID 6.
Press the “Enter” button and the following message shows. Press the “Select” button to
select “Yes” to confirm.
C
h
o
o
→ Y
e
s
s
e
R
A
I
D
5
N o
62
?
When RAID 1, RAID 5, or RAID 6 configuration is executed, the system will initialize the
hard drives, create the RAID device, format the RAID device, and mount it as a volume on
the NAS. The progress will be shown on the LCD panel. When it reaches 100%, the RAID
volume can be accessed. Users can create share folders and upload files to the folders on
the NAS. In the meantime, to make sure the stripes and blocks in all the RAID component
devices are ready, the NAS will execute RAID synchronization and the progress will be
shown on “Disk Management” > “Volume Management” page. The synchronization rate is
around 30–60 MB/s (vary by hard drive models, system resource usage, etc.)
Note: If a member drive of the RAID configuration was lost during the synchronization, the
RAID device will enter degraded mode. The volume data is still accessible. If a new member
drive is added, the NAS will start to rebuild. The status can be checked on the “Volume
Management” page.
To encrypt the disk volume*, select “Yes” when the LCD panel shows <Encrypt Volume?>.
The default encryption password is “admin”. To change the password, please login the
web-based administration interface as an administrator and change the settings in “Device
Configuration” > “Disk volume Encryption Management”.
E
n
c
r
→ Y
e
s
y
p
t
V
o
l
u
m e
?
N o
When the configuration is finished, the server name and IP address will be shown. If the
NAS fails to create the disk volume, the following message will be shown.
C
r
e
a
t
R
A
I
D
5
i
n
g
.
.
.
F
a
i
l
e
d
Note: The data encryption functions may not be available in accordance to the legislative
restrictions of some countries.
63
View system information by the LCD panel
When the LCD panel shows the server name and IP address, press the “Enter” button to
enter the Main Menu. The Main Menu consists of the following items:
1. TCP/IP
2. Physical disk
3. Volume
4. System
5. Shut down
6. Reboot
7. Password
8. Back
1.
TCP/IP
The following options are available:

LAN1 IP Address

LAN1 Subnet Mask

LAN1 Gateway

LAN 1 PRI. DNS

LAN 1 SEC. DNS

Enter Network Settings


Network Settings – DHCP

Network Settings – Static IP*

Network Settings – BACK
Back to Main Menu
* In Network Settings – Static IP, users can configure the IP address, subnet mask,
gateway, and DNS of LAN 1 and LAN 2.
2.
Physical disk
The following options are available:

Disk Info

Back to Main Menu
The disk info shows the temperature and the capacity of the hard drive.
D i
S i
s k : 1
T e mp : 5 0
z e :
2 3 2
G B
64
°
C
3.
Volume
This section shows the disk configuration of the NAS. The first line shows the RAID
configuration and storage capacity; the second line shows the member drive number
of the configuration.
R A I D 5
D r i v e
7 5 0 G B
1 2 3 4
If there is more than one volume, press the “Select” button to view the information.
The following table shows the description of the LCD messages for RAID 5
configuration.
4.
LCD Display
Drive configuration
RAID5+S
RAID5+spare
RAID5 (D)
RAID 5 degraded mode
RAID 5 (B)
RAID 5 rebuilding
RAID 5 (S)
RAID 5 re-synchronizing
RAID 5 (U)
RAID 5 is unmounted
RAID 5 (X)
RAID 5 non-activated
System
This section shows the system temperature and the rotation speed of the system fan.
C P U
S y s
T e mp :
T e mp :
S y s
F a n : 8 6 5 R P M
5.
5 0
5 5
°
°
C
C
Shut down
Use this option to turn off the NAS. Press the “Select” button to select “Yes”. Then
press the “Enter” button to confirm.
6.
Reboot
Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press
the “Enter” button to confirm.
65
7.
Password
The default password of the LCD panel is blank. Enter this option to change the
password of the LCD panel. Select “Yes” to continue.
C h a n g e
P a s s w o r d
→ N o
Y e s
Enter a password of maximum 8 numeric characters (0-9). When the cursor moves to
“OK”, press the “Enter” button. Verify the password to confirm the changes.
N e w
P a s s w o r d :
O K
8.
Back
Select this option to return to the main menu.
System Messages
When the NAS encounters system error, an error message will be shown on the LCD panel.
Press the “Enter” button to view the message. Press the “Enter” button again to view the
next message.
S y s t e m
E r r o r !
P l s .
C h e c k
L o g s
System Message
Description
Sys. Fan Failed
The system fan fails
Sys. Overheat
The system overheats
HDD Overheat
The hard drive overheats
CPU Overheat
The CPU overheats
Network Lost
Both LAN 1 and LAN 2 are disconnected in failover or
load-balancing mode
LAN1 Lost
LAN 1 is disconnected
LAN2 Lost
LAN 2 is disconnected
HDD Failure
The hard drive fails
Vol1 Full
The volume is full
HDD Ejected
The hard drive is ejected
Vol1 Degraded
The volume is in degraded mode
Vol1 Unmounted
The volume is unmounted
Vol1 Nonactivate
The volume is not activated
66
Chapter 10. Install Power Supply Unit
Note:

This section applies to rackmount NAS models only.

The power supply units of TS-879U-RP and TS-EC879U-RP should only be replaced by
an authorized and trained technician.
10.1
1U Turbo NAS
Note: The following instructions should only be performed by an authorized and trained
technician.
To install a redundant power supply unit to the 1U Turbo NAS, follow the steps below.
1. Turn off the NAS.
2. Remove the screw and dummy plate.
3. Insert the power supply unit and push it to the end.
67
4. Fasten the screw tightly.
5. Turn on the NAS.
Note: To replace a failed power supply unit, turn off the NAS. Then remove the failed unit
safely and repeat steps 3-5 above to install a new power supply unit.
10.2
TS-470U-RP/SP
Note: The following instructions should only be performed by an authorized and trained
technician.
Follow the steps below to replace a failed power supply unit on the TS-470U-RP/SP.
1.
Turn off the NAS.
2.
Press the green lever and remove the defective power supply unit.
68
3.
Insert a new power supply unit and push it to the end.
4.
Turn on the NAS.
Warning: The NAS supports replacing the redundant power supply unit without
turning off the server when redundant power supply mode is enabled. However, users are
strongly recommended to turn OFF the NAS before replacing the power supply unit to
reduce the risk of electric shock.
A second power supply unit can be installed on a single power (SP) rackmount NAS model
to upgrade the SP model to redundant power (RP) model.
10.3
2U/3U Turbo NAS (TS-853U-RP, TS-1253U-RP, TS-1279U-RP,
TS-EC1279U-RP, TS-1679U-RP, and TS-EC1679U-RP only)
Note: The following instructions should only be performed by an authorized and trained
technician.
To replace a failed power supply unit on the TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP
or TS-EC1679U-RP Turbo NAS, follow the steps below.
1. Turn off the NAS.
69
2. Hold the black handler and press and hold the green button firmly.
3. Unplug the failed power supply.
70
4. Plug in a new power supply to the NAS.
5. Turn on the NAS.
Enable warning alert for redundant power supply on the web-based interface:
If two power supply units (PSU) have been installed on the NAS and connected to the power
sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users
can enable redundant power supply mode in “System Administration” > “Hardware” to
receive warning alert for the redundant power supply. The NAS will beep and record the
error messages in “System Logs” when the PSU is plugged out or fails.
If only one PSU is installed on the NAS, users are suggested NOT to enable this option.
* This function is disabled by default.
71
WARNING: RISK OF ELECTRIC SHOCK
The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT
touch these parts to avoid the risk of electric shock to the maintenance operator.
72
Technical Support
QNAP provides dedicated online support and customer service via instant messenger.
Online Support: http://helpdesk.qnap.com/
Forum: http://forum.qnap.com
Technical Support in the USA and Canada:
Email: q_supportus@qnap.com
TEL: +1-909-595-2782 #3
Address: 168 University Parkway, Pomona CA 91768
Service Hours: 06:00-18:00 (GMT- 08:00 Pacific Time, Monday to Friday)
73
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arrange to deprive yourself of the benefit of the patent license for this particular work, or (3)
arrange, in a manner consistent with the requirements of this License, to extend the patent
license to downstream recipients. “Knowingly relying” means you have actual knowledge
that, but for the patent license, your conveying the covered work in a country, or your
recipient's use of the covered work in a country, would infringe one or more identifiable
patents in that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or
propagate by procuring conveyance of, a covered work, and grant a patent license to some
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A patent license is “discriminatory” if it does not include within the scope of its coverage,
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copies), or (b) primarily for and in connection with specific products or compilations that
84
contain the covered work, unless you entered into that arrangement, or that patent license
was granted, prior to 28 March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or
other defenses to infringement that may otherwise be available to you under applicable
patent law.
12. No Surrender of Others' Freedom.
If conditions are imposed on you (whether by court order, agreement or otherwise) that
contradict the conditions of this License, they do not excuse you from the conditions of this
License. If you cannot convey a covered work so as to satisfy simultaneously your
obligations under this License and any other pertinent obligations, then as a consequence
you may not convey it at all. For example, if you agree to terms that obligate you to collect
a royalty for further conveying from those to whom you convey the Program, the only way
you could satisfy both those terms and this License would be to refrain entirely from
conveying the Program.
13. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine
any covered work with a work licensed under version 3 of the GNU Affero General Public
License into a single combined work, and to convey the resulting work. The terms of this
License will continue to apply to the part which is the covered work, but the special
requirements of the GNU Affero General Public License, section 13, concerning interaction
through a network will apply to the combination as such.
14. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General
Public License from time to time. Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a
certain numbered version of the GNU General Public License “or any later version” applies
to it, you have the option of following the terms and conditions either of that numbered
version or of any later version published by the Free Software Foundation. If the Program
does not specify a version number of the GNU General Public License, you may choose any
version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General
85
Public License can be used, that proxy's public statement of acceptance of a version
permanently authorizes you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no
additional obligations are imposed on any author or copyright holder as a result of your
choosing to follow a later version.
15. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.
16. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL
ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
17. Interpretation of Sections 15 and 16.
If the disclaimer of warranty and limitation of liability provided above cannot be given local
legal effect according to their terms, reviewing courts shall apply local law that most closely
approximates an absolute waiver of all civil liability in connection with the Program, unless
a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS
86
Appendix A: Product Compliance Class
FCC
CE
NAS Models
TS-EC1679U-RP, TS-EC1279U-RP, TS-EC879U-RP,
TS-1679U-RP, TS-1279U-RP, TS-1270U-RP, TS-1253U-RP,
Class A
Class A
TS-1253U, TS-879U-RP, TS-870U-RP, TS-853U-RP,
TS-453U-RP, TS-1079 Pro, TS-879 Pro, TS-853U, TS-453U,
TS-451U, TVS-871U-RP, TVS-1271U-RP
TS-853S Pro, TS-453S Pro, TS-870 Pro, TS-853 Pro,
TS-670 Pro, TS-653 Pro, TS-470 Pro, TS-453 Pro, TS-253
Pro, TS-431+, TS-231+, TS-451S, TS-870, TS-851,
Class B
Class B
TS-670, TS-651, TS-470, TVS-863+, TVS-863, TVS-663,
TVS-463, TVS-471, TVS-671, TVS-871, TS-451, TS-431,
TS-251, TS-251C, TS-231, TS-131, TS-269H, TS-212P,
TS-112P, HS-251, HS-210, TS-453mini
87
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