wusb12 User Guide.qxd

wusb12 User Guide.qxd
Instant WirelessTM Series
Wireless Compact
USB Adapter
Use this guide to install:
WUSB12
User Guide
COPYRIGHT & TRADEMARKS
Copyright © 2002 Linksys, All Rights Reserved. Instant Wireless is a trademark of Linksys.
Linksys is a registered trademark of Linksys. Microsoft, Windows, and the Windows logo are
registered trademarks of Microsoft Corporation. All other trademarks and brand names are the
property of their respective proprietors.
LIMITED WARRANTY
Linksys guarantees that every Instant Wireless™ Wireless Compact USB Adapter will be free
from physical defects in material and workmanship under normal use for one year from the
date of purchase, when used within the limits set forth in the Specifications chapter of this User
Guide. If these products prove defective during this warranty period, call Linksys Technical
Support in order to obtain a Return Authorization Number. BE SURE TO HAVE YOUR PROOF
OF PURCHASE AND A BARCODE FROM THE PRODUCT'S PACKAGING ON HAND WHEN
CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. When returning a product, mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase. All customers located outside of the United States of America and Canada shall be held responsible for shipping
and handling charges.
IN NO EVENT SHALL LINKSYS’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT
FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PRODUCT. Linksys
makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Linksys reserves the right to revise or update its products, software, or documentation without
obligation to notify any individual or entity. Please direct all inquiries to:
Linksys P.O. Box 18558, Irvine, CA 92623.
FCC STATEMENT
This Instant Wireless™ Wireless Compact USB Adapter has been tested and complies with the
specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used according to the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which is found by
turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
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Reorient or relocate the receiving antenna
Increase the separation between the equipment or devices
Connect the equipment to an outlet other than the receiver’s
Consult a dealer or an experienced radio/TV technician for assistance
FCC Caution: Any changes or modifications nor expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
FCC RF Radiation Exposure Statement
This device and its antenna(s) must operate with a separation distance of at least 20 cm from
all persons using the cable provided and must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users must be provided with specific operations for
satisfying RF exposure compliance.
UG-WUSB12-092002A JL
Instant WirelessTM Series
Wireless Compact USB Adapter
Table of Contents
Chapter 1: Introduction
The Wireless Compact USB Adapter
Features
Package Contents
System Requirements
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Chapter 2: Planning Your Wireless Network
Network Topology
Roaming
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Chapter 3: About USB
Overview
USB Icon
USB Cabling
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6
Chapter 4: Getting To Know the Wireless Compact
USB Adapter
The Wireless Compact USB Adapter’s Port and LEDs
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7
Chapter 5: Software Installation and Configuration
for Windows 98SE, Me, and 2000
Overview
Instructions for Windows 98SE, Me, and 2000
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8
9
Chapter 6: Connecting the Wireless Compact
USB Adapter
Hardware Detection for Windows 98SE, Me, and 2000
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14
Chapter 7: Driver Installation and Configuration
for Windows XP
Overview
Driver Installation for Windows XP
Windows XP Wireless Zero Configuration
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Chapter 8: Using the WLAN Monitor for
Windows 98SE, Me, and 2000
Overview
Starting the WLAN Monitor
Link Information
Site Survey
Profiles
Creating a New Profile
Using the Expert Mode
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Appendix A: Troubleshooting
Common Problems and Solutions
Frequently Asked Questions
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Instant Wireless™ Series
Wireless Compact USB Adapter
Chapter 1: Introduction
The Wireless Compact USB Adapter
Appendix B: Glossary
42
Appendix C: Specifications
Environmental
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48
Appendix D: Warranty Information
49
Appendix E: Contact Information
50
Add your PC to your wireless network the easy way—with the Wireless
Compact USB Adapter. It’s so easy to install—simply connect the Compact
Adapter to your PC’s USB port, click open the antenna, and run the Linksys
Setup Wizard. Your PC is ready to share high-speed Internet access, files, and
printers through the network—without wires.
The Adapter’s compact design and hot-swappable flexibility are tremendous
advantages for notebook users. Take the pocket-sized Adapter wherever you go.
When you want to join a wireless network, install the Adapter on the fly—no
need to reboot. The Adapter draws power from the PC, so you don’t need an
external power supply.
Transfer data at speeds up to 11Mbps. Improved error correction keeps the
Adapter operating at higher transmission rates for longer distances. With the
Wireless Compact USB Adapter, you get the mobility of wireless networking
combined with the convenience of USB.
Features
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Pocket-Sized Design and Convenient Neck Strap for Portability
Compliant with USB 1.1 Specification
Compliant with 802.11b, DSSS, 2.4GHz Standard
High-Speed Data Transfer Rates up to 11Mbps with Automatic Fall-Back
Plug-and-Play Compatibility with Windows 98SE, 2000, Millennium, and
XP
Hot-swappable Flexibility for Instant Wireless Network Access
Supports up to 128-bit WEP Encryption Security
Uses Direct Sequence Spread Spectrum (DSSS) to Maintain Connectivity
Integrated Equalizer Recovers Weak Signals and Enhances Sensitivity
Clear Channel Assessment Increases Network Throughput
Hardware Buffer Chaining Provides High Performance While Reading and
Writing Buffers
Conveniently Powered by Host Computer
Toll-Free Technical Support—24 Hours a Day, 7 Days a Week for U.S. Only
1-Year Limited Warranty
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Instant Wireless™ Series
Wireless Compact USB Adapter
Chapter 2: Planning Your
Wireless Network
Package Contents
Network Topology
A wireless local area network (WLAN) is exactly like a regular local area network (LAN), except that each computer in the WLAN uses a wireless device to
connect to the network. Computers in a WLAN share the same frequency
channel and SSID, which is an identification name for wireless devices.
The Wireless Compact USB Adapter provides access to a wired LAN for wireless computers.
Ad-Hoc versus Infrastructure Mode
Figure 1-1
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One Wireless Compact USB Adapter
One USB Extension Cable
One Neck Strap
One Setup Wizard CD-ROM with User Guide
One Quick Installation guide
One Registration Card
System Requirements
One PC with the following:
• 90MHz or Higher CPU
• Minimum 32MB RAM
• Windows 98SE, Millennium, 2000, or XP
• Available USB Port
• CD-ROM Drive
2
Unlike wired networks, wireless networks have two different modes in which
they may be set up: infrastructure and ad-hoc. An infrastructure configuration is a WLAN and wired LAN communicating to each other through an
access point. An ad-hoc configuration is wireless-equipped computers communicating directly with each other. Choosing between these two modes
depends on whether or not the wireless network needs to share data or peripherals with a wired network or not.
If the computers on the
wireless network need to
be accessed by a wired
network or need to share a
peripheral, such as a printer, with the wired network
computers, the wireless
network should be set up
in infrastructure mode.
(See Figure 2-1.) The
basis of infrastructure
mode centers around an
Figure 2-1
access point, which serves
as the main point of communications in a wireless network. Access points transmit data to PCs
equipped with wireless network cards, which can roam within a certain radial
range of the access point. Multiple access points can be arranged to work in
succession to extend the roaming range, and can be set up to communicate with
your Ethernet (wired) hardware as well.
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Instant Wireless™ Series
If the wireless network is relatively small and needs to share resources only
with the other computers on the wireless network, then the ad-hoc mode can
be used. (See Figure 2-2.) Ad-hoc mode allows computers equipped with wireless transmitters and receivers to communicate directly with each other, eliminating the need for an access point. The drawback of this mode is that, in AdHoc mode, wireless-equipped computers are not able to communicate with
computers on a wired network. And, of course, communication between the
wireless-equipped computers is limited by the distance and interference directly between them.
Wireless Compact USB Adapter
Chapter 3: About USB
Overview
USB, which is short for Universal Serial Bus, is a technology designed to
make it easier to connect devices to computers. First developed in 1996 by a
group of computer industry leaders that included Compaq, Digital, IBM, Intel,
Microsoft, NEC, and Northern Telecom, USB is one of the most widely used
technologies for users who want to add peripherals to their computers.
USB is unique because it is Plug-and-Play, which allows a computer to instantly recognize when a device like a keyboard, mouse, or scanner has been connected to it. Once the device has been recognized, it’s ready to go—no special
setup is required. Similarly, USB supports hot-swapping, the insertion or
removal of devices while the computer is turned on. You can swap one device
for another without having to power down your system or install any special
software—it really is that easy.
The USB 1.1 standard supports two speed modes, 1.5 and up to 12Mbps.
Figure 2-2
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) This device must accept any interference received, including interference that may cause undesired operation.
This device and its antenna(s) must operate with a separation distance of at
least 20 cm from all persons using the cable provided and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users
must be provided with specific operations for satisfying RF exposure compliance.
USB Icon
The USB icon marks a USB port on a PC or device.
Figure 3-1
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USB Cabling
There are two kinds of USB connectors, Type A and Type B. Type A is a rectangular connector, and Type B is a square connector.
Wireless Compact USB Adapter
Chapter 4: Getting to Know the
Wireless Compact USB Adapter
The Wireless Compact USB Adapter’s Port and LEDs
USB Type B
USB Type A
Figure 3-2
The USB extension cable that comes with the Adapter has Type A connectors
on both ends. One is a male Type A connector that plugs into the PC’s USB
port, and the other is a female Type A connector that plugs into the Adapter.
Figure 4-1
The USB Port
USB Port
The USB Port connects to your PC’s USB port or the included USB extension cable.
The LED Indicators
Male USB Type A
Power
Green. The Power LED lights up when the Wireless
Compact USB Adapter is powered on.
Link
Green. The Link LED lights up when the Adapter has an
active connection.
Female USB Type A
Figure 3-3
Figure 3-4 shows two USB ports as they might appear on your
computer. Note the two USB icons marking the ports.
Figure 3-4
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Chapter 5: Software Installation
and Configuration for Windows
98SE, Me, and 2000
Wireless Compact USB Adapter
• Install - Click the Install button to begin the software installation process.
• User Guide - Click the User Guide button to open the PDF file of this User
Guide.
• LINKSYS Web - Click the LINKSYS Web button to access the Linksys
website using an active Internet connection.
• Exit - Click the Exit button to exit the Setup Wizard.
Instructions for Windows 98SE, Me, and 2000
Overview
The Wireless Compact USB Adapter Setup Wizard will guide you through the
installation procedure for Windows 98SE, Me, and 2000. The Setup Wizard
will install the WLAN Monitor and Device Driver, as well as configure the
Adapter.
1. To install the Adapter, click the Install button on the Welcome screen.
2. After reading the License Agreement, click the Next button if you agree, or
click the Cancel button to end the installation.
Important for Windows XP users: Do NOT run the Wireless
Network Adapter Setup Wizard. Proceed directly to “Chapter 6:
Connecting the Wireless Compact USB Adapter.”
Important for Windows 98SE, Me, and 2000 users: You must run
the Setup Wizard to install the software before installing the hardware.
Insert the Setup Wizard CD-ROM into your CD-ROM drive. The Setup
Wizard should run automatically, and Figure 5-1 should appear. If it does not,
click the Start button and choose Run. In the field that appears, enter
D:\setup.exe (where “D” is the letter of your CD-ROM drive).
Figure 5-2
Figure 5-1
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3. The Setup Wizard will ask you to choose a wireless mode. Click the
Infrastructure Mode radio button if you want your wireless computers to
network with computers on your wired network using a wireless access
point. Click the Ad-Hoc Mode radio button if you want multiple wireless
computers to network directly with each other. Do not use the Ad-Hoc mode
if you want your wireless computers to communicate with computers on
your wired network.
Wireless Compact USB Adapter
4. If you chose Infrastructure Mode, go to Step 5 now. If you chose Ad-Hoc
Mode, select the correct operating channel for your network. The channel
you choose should match the channel set on the other devices in your wireless network. Click the Next button, and go to Step 5.
In the SSID field, enter the SSID of your wireless network. The SSID must
be identical for all devices in the network. The default setting is linksys (all
lowercase). Click the Next button.
Figure 5-4
5. The Setup Wizard will ask you to review your settings before it starts to copy
files. Click the Next button to save these settings, or click the Back button
to change any settings.
Figure 5-3
Figure 5-5
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6. After the files have been successfully copied, the screen in Figure 5-6 will
appear. Click the Exit button.
Wireless Compact USB Adapter
Chapter 6: Connecting the
Wireless Compact USB Adapter
Important for Windows 98, Me, and 2000 users: You must run the
Setup Wizard to install the software before installing the hardware.
Important for Windows XP users: You must install the Adapter’s
hardware before installing the software.
1. Connect one end of the USB cable to the Adapter.
Figure 6-1
Figure 5-6
Proceed to “Chapter 6: Connecting the Wireless Compact USB Adapter.”
2. Connect the other end of the USB cable to the USB port on your computer.
Because the Adapter gets its power from the PC’s USB port, there is no external power supply. The Power LED should light up when the Adapter is
plugged in and the PC is on.
3. To release the antenna, slide the blue bar in the direction of its arrow.
Figure 6-2
Important: Make sure the antenna is positioned straight up into the
air, at a 90º angle from the Adapter (see Figure 6-2). This will ensure
optimum wireless operating range and performance.
If your PC is running Windows 98SE, Me, or 2000, proceed to the next
section, “Hardware Detection for Windows 98SE, Me, and 2000.”
If your PC is running Windows XP, proceed to “Chapter 7: Driver
Installation and Configuration for Windows XP.”
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Hardware Detection for Windows 98SE, Me, and 2000
After the Adapter has been physically connected to your computer, Windows
will detect the new hardware. For Windows 2000, you may be informed that a
digital signature has not been found (see Figure 6-3). This is normal, and it has
been verified that the Adapter does work with Windows 2000. Click the Yes
button to continue.
Wireless Compact USB Adapter
Chapter 7: Driver Installation and
Configuration for Windows XP
Overview
After connecting the Wireless Compact USB Adapter to your computer, you
will install the driver and configure the Adapter.
Important for Windows XP users: Do NOT run the Wireless
Compact USB Adapter Setup Wizard. If the Setup Wizard runs automatically after the Setup Wizard CD-ROM has been inserted, click the
Exit tab.
Driver Installation for Windows XP
1. Windows XP will automatically detect the Adapter. Insert the Setup Wizard
CD into your CD-ROM drive. Click the radio button next to Install the software automatically (Recommended). Then click the Next button.
Figure 6-3
Windows will begin installing the driver files. If Windows asks you for the
original Windows CD-ROM, insert the CD-ROM, and direct Windows to the
proper location for the CD-ROM (e.g., D:\).
Congratulations! The installation of the Wireless Compact USB Adapter
is complete. If you want to check the link information, search for
available wireless networks, or make additional configuration changes,
proceed to “Chapter 8: Using the WLAN Monitor for Windows 98SE,
Me, and 2000.”
Figure 7-1
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Instant Wireless™ Series
2. Windows will notify you that the driver has not passed Windows Logo testing. This is normal, and it has been verified that the Adapter does work with
Windows XP. Click the Continue Anyway button.
Wireless Compact USB Adapter
Windows XP Wireless Zero Configuration
Important for Windows XP users: Windows XP has a built-in configuration tool. Use the Windows XP Wireless Zero Configuration (in
the system tray at the bottom of your screen) to configure the Adapter.
1. After installing the Adapter,
the Windows XP Wireless
Zero Configuration icon
will appear in your computer’s system tray (see Figure
7-4). Double-click the icon.
Figure 7-4
2. The screen that appears will show any available wireless network. Select a
network, and then click the Connect button.
Figure 7-2
3. When Windows has finished installing the driver, click the Finish button.
Figure 7-5
Figure 7-3
You have now completed the driver installation for
the Wireless Compact USB Adapter. To configure the Adapter, proceed
to the next section, “Windows XP Wireless Zero Configuration.”
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3. If your access point has WEP encryption enabled, the screen in Figure 7-6
will appear. Enter the WEP key of your wireless network in the Network key
field. Click the Connect button.
Note: Windows XP does not support the use of a passphrase. Enter the
exact WEP key used by your access point.
Wireless Compact USB Adapter
Chapter 8: Using the WLA N
Monitor for Windows 98SE, Me,
and 2000
Overview
Use the WLAN Monitor to check the link information, search for available
wireless networks, or make additional configuration changes.
Important for Windows XP users: Windows XP has a built-in configuration tool. Use the Windows XP Wireless Zero Configuration
(in the system tray at the bottom of your screen) to configure the
Adapter. See “Chapter 7: Driver Installation and Configuration for
Windows XP.”
Starting the WLAN Monitor
After installing the Adapter, the Wireless Compact USB Adapter
WLAN Monitor icon will appear in your system tray. Doubleclick the icon (see Figure 8-1).
Figure 7-6
To find the WEP encryption key settings of the other wireless devices in
your network, such as the WAP11 Wireless Access Point, you may use any
device’s web-based utility to check the WEP encryption screen for the correct key entries. If you are using other manufacturers’ access points, refer
to their documentation for more information about WEP encryption.
Figure 8-1
The Link Information screen will appear, displaying the settings for your current wireless connection. To search for available wireless networks, click the
Site Survey tab. To perform configuration changes, click the Profiles tab.
4. The screen in Figure 7-7 will
appear if your connection is
active.
For more information about WEP,
refer to your access point’s user
guide, or visit www.linksys.com.
Figure 7-7
For more information about wireless networking on a Windows XP computer,
enter the keyword wireless in the Windows XP search engine.
Figure 8-2
Congratulations! The installation of the Wireless Compact USB Adapter
is complete.
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Wireless Compact USB Adapter
Link Information
Site Survey
The Link Information screen shows you the settings of your current connection.
The Site Survey screen shows a list of wireless devices available for network
connection.
Figure 8-3
TCP/IP Setting
IP Address - The IP Address of the Adapter.
Subnet Mask - The Subnet Mask of the Adapter.
Default Gateway - The Default Gateway address of the Adapter.
DNS - The DNS address of the Adapter.
DHCP - The status of the DHCP client.
Wireless Network Status
State - The status of the wireless network connection.
SSID - The SSID of the wireless network.
Network Type - The wireless mode currently in use.
Transfer Rate - The data transfer rate of the current connection.
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
MAC - The MAC address of the wireless network’s access point.
Signal Strength - The Signal Strength bar indicates signal strength, from 0 to
100%.
Figure 8-4
SSID - The SSID of the wireless network.
Signal - The percentage of signal strength, from 0 to 100%.
Site Information
Network Type - The wireless mode currently in use.
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
MAC - The MAC address of the wireless network’s access point.
Surveyed at - The time at which the wireless network was scanned.
Refresh - Click the Refresh button to perform a new search for wireless
devices.
Link Quality - The Link Quality bar indicates the quality of the wireless network connection, from 0 to 100%.
Click the X (Close) button in the upper right corner to exit the WLAN Monitor.
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Connect - To connect to one of the networks on the list, select the wireless network, and click the Connect button to connect. If the wireless network has
WEP encryption enabled, you will see the screen shown in Figure 8-5.
Wireless Compact USB Adapter
Profiles
The Profiles screen lets you save different configuration profiles for different
network setups. You can also import or export profiles. The default profile
holds the initial configuration saved when you first install the Adapter.
Figure 8-5
In the WEP drop-down box, select the type of WEP encryption used by the
wireless network: 64-bit or 128-bit WEP.
If the wireless network uses a passphrase, enter the passphrase in the
Passphrase field. If the wireless network uses a WEP key, enter the WEP key
in the Key 1 field.
Click the OK button to complete the network connection and return to the Site
Survey screen, or click the Cancel button to cancel the network connection and
return to the Site Survey screen.
On the Site Survey screen, click the X (Close) button in the upper right corner
to exit the WLAN Monitor.
Figure 8-6
Profile - Name of the connection profile.
SSID - The wireless network’s SSID, as set in the connection profile.
Profile Information
Network Type - The wireless mode currently in use.
Transfer Rate - The data transfer rate of the current connection: 1Mbps,
2Mbps, 1 or 2Mbps, 5.5Mbps, 11Mbps, or Auto (in Auto mode, the Adapter
dynamically shifts to the fastest data transfer rate possible at any given time).
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
Connect - To connect to a wireless network using a specific profile, select the
profile, and click the Connect button.
Edit - Select a profile, and click the Edit button to change an existing profile.
New - Click the New button to create a new profile. See the next section,
“Creating a New Profile.”
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Import - Click the Import button to import a profile that has been saved in
another location. Select the appropriate file, and click the Open button.
Wireless Compact USB Adapter
Creating a New Profile
There are two ways to create a new profile. You will be asked if you want to use
the Profile Wizard or Expert Mode. If you want to be guided through all the
steps, choose the Profile Wizard, and proceed to step 1. If you are an advanced
user knowledgeable about wireless networking, choose Expert Mode, and proceed to the next section, “Using Expert Mode.”
1. On the Profiles screen, click the New button to create a new profile.
2. Enter a name for the new profile.
Figure 8-9
Figure 8-7
Export - To save the profile(s) in a different location, click the Export button.
Direct Windows to the appropriate folder, and click the OK button.
Figure 8-8
3. Select Profile Wizard, and click the Next button.
Figure 8-10
Note: If you have more than one profile, all profiles will be automatically selected and exported to the same folder.
Delete - Click the Delete button to delete a profile.
Click the X (Close) button in the upper right corner to exit the WLAN Monitor.
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4. The Choose a network type screen shows a choice of two wireless modes.
Click the Infrastructure Mode radio button if you want your wireless
computers to communicate with computers on your wired network via a
wireless access point. Click the Ad-Hoc Mode radio button if you want
multiple wireless computers to communicate directly with each other.
Click the Next button to continue or the Back button to return to the previous screen.
Infrastructure Mode - This mode allows wireless and wired networks to
communicate through an access point.
Ad-Hoc Mode - This mode allows wireless-equipped computers to communicate directly with each other. No access point is used.
Wireless Compact USB Adapter
5. The Basic Settings screen will now appear. Enter your wireless network’s
SSID. Select the Transfer Rate to determine the speed(s) at which the
Adapter will send and receive data. Select the Channel at which the network broadcasts its wireless signal (available only for Ad-Hoc Mode). Then
click the Next button to continue or the Back button to return to the previous screen.
SSID - The SSID is the unique name shared among all points in a wireless
network. The SSID must be identical for all points in the wireless network.
It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all devices in
your wireless network.
Transfer Rate - Select the data transfer rate for your wireless connection.
Choose from 1Mbps, 2Mbps, 1 or 2Mbps, 5.5Mbps, 11Mbps, or Auto.
When you select Auto, the Adapter dynamically shifts to the fastest data
transfer rate possible at any given time.
Channel - From the drop-down box, select the appropriate channel that corresponds with your network settings. All devices in your wireless network
must use the same channel in order to function correctly.
Figure 8-11
Figure 8-12
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6. If your PC is running Windows 98SE or Millennium, go to step 8.
If your PC is running Windows 2000, the Network Setting screen will
appear next.
If your network has a DHCP server, click the radio button next to Obtain
an IP address automatically (DHCP). Click the Next button to continue
or the Back button to return to the previous screen. Then go to step 8.
Wireless Compact USB Adapter
7. The Network Setting - Specify IP address screen will appear next. Enter an
IP Address, Subnet Mask, Default Gateway, and DNS appropriate for
your network. You must specify the IP Address and Subnet Mask on this
screen. If you are unsure about the Default Gateway and DNS address, then
leave these fields blank. Click the Next button to continue or the Back button to return to the previous screen.
If your network does not have a DHCP server, click the radio button next to
Specify the IP address. Click the Next button to continue or the Back button to return to the previous screen. Then go to step 7.
Figure 8-14
IP Address - This IP Address must be unique to your network. Enter the IP
Address in this format: xxx.xxx.xxx.xxx (the x’s represent your IP
Address).
Subnet Mask - The Adapter’s Subnet Mask must be the same as your wired
network’s Subnet Mask. Enter the Subnet Mask in this format:
xxx.xxx.xxx.xxx (the x’s represent your Subnet Mask).
Figure 8-13
Note: If your PC is running Windows 98SE or Millennium, the
Network Setting screen will not be available.
Default Gateway - Enter the IP address of your network’s Gateway here.
Enter the Default Gateway in this format: xxx.xxx.xxx.xxx (the x’s represent your Default Gateway).
DNS - Enter the DNS address of your Ethernet (wired) network here. Enter
the DNS address in this format: xxx.xxx.xxx.xxx (the x’s represent your
DNS address).
Note: If your PC is running Windows 98SE or Millennium, the
Network Setting - Specify IP address screen will not be available.
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8. The Security Setting screen will appear next. Configure the Wired
Equivalent Privacy (WEP) encryption settings for your wireless network.
Wireless Compact USB Adapter
9. The Confirm New Settings screen will appear next. The former and new settings are shown. To save the new settings, click the Yes button. To cancel
the settings and return to the Profiles screen, click the No button. To edit
the new settings, click the Back button to return to the previous screen.
Figure 8-15
Note: The screen you see may vary slightly from the one shown in
Figure 8-15.
WEP (Disabled/64-bit WEP/128-bit WEP) - If you do not want to use
WEP encryption, choose Disabled. To use WEP encryption, select 64-bit
or 128-bit WEP from the drop-down menu (recommended).
Figure 8-16
10. The Congratulations screen will appear next. Click Activate new settings
now to implement the new settings immediately, and return to the Link
Information screen. Click Activate new settings later to keep the current
settings active and return to the Profiles screen.
If you select 64-bit or 128-bit WEP, you have two choices. Enter the
passphrase of your wireless network in the Passphrase field, or enter the
WEP key of your wireless network in the Key 1 field.
Passphrase - This passphrase must match the passphrase of your wireless
network. This is the code used when logging a wireless device onto the
wireless network. The passphrase is case-sensitive and should not be longer
than 16 alphanumeric characters. Based upon the passphrase created by
you, WEP key settings are automatically generated. This passphrase is compatible only with other Linksys wireless products.
Key 1 - This WEP key must match the WEP key of your wireless network.
If you are using 64-bit WEP encryption, then the key must consist of exactly 10 hexadecimal characters in length. If you are using 128-bit WEP
encryption, then the key must consist of exactly 26 hexadecimal characters
in length. Valid hexadecimal characters are “0” to “9” and “A” to “F”.
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Click the Next button to continue or the Back button to return to the previous screen.
Figure 8-17
You have successfully created a connection profile. Click the X (Close)
button in the upper right corner to exit the WLAN Monitor.
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Instant Wireless™ Series
Wireless Compact USB Adapter
Using the Expert Mode
1. On the Profiles screen, click the New button to create a new profile.
2. Enter a name for the new profile.
Figure 8-18
2. Choose Expert Mode. Then click the Next button.
Figure 8-20
Note: The screen you see may vary slightly from the one shown in
Figure 8-20.
Name - The profile’s Name is automatically displayed.
SSID - Enter your wireless network’s SSID.
Figure 8-19
3. The Profile - Basic Setting screen will appear. Configure the basic network
type and wireless connection setting on this screen.
Network Type
Infrastructure Mode - Click the Infrastructure Mode radio button if you
want your wireless computers to communicate with computers on your
wired network using a wireless access point. Click the Power-Saving Mode
button if you want the Adapter to enter sleep mode when the wireless connection is inactive.
Ad-Hoc Mode - Click the Ad-Hoc Mode radio button if you want multiple wireless computers to communicate directly with each other.
Transfer Rate - Select the Transfer Rate for your wireless connection.
Choose from 1Mbps, 2Mbps, 1 or 2Mbps, 5.5Mbps, 11Mbps, or Auto.
When you select Auto, the Adapter dynamically shifts to the fastest data
transfer rate possible.
Channel - Select the Channel at which the network broadcasts its wireless
signal (available only for Ad-Hoc Mode).
Network Setting - Click the Network Setting button to configure network
settings. (If your PC is running Windows 98SE or Millennium, this button
will not be available.)
Security Setting - Click the Security Setting button to configure security
settings.
Click the OK button to save the profile you have configured. Click the Back
button to return to the Profiles screen.
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Instant Wireless™ Series
4. If your PC is running Windows 98SE or Millennium, go to step 5. If your
PC is running Windows 2000, click the Network Setting button, and the
Profile - Network Setting screen will appear. Select the appropriate settings
for the Adapter’s network.
Wireless Compact USB Adapter
5. Click the Security Setting button, and the Profile - Security Setting screen
will appear. Set the Wired Equivalent Privacy (WEP) encryption for your
wireless network.
Figure 8-21
Obtain an IP address automatically - If your network has a DHCP server, click the radio button next to Obtain an IP address automatically
(DHCP).
Use the following IP address - If your network does not have a DHCP
server, click the radio button next to Use the following IP address. Enter
the IP Address, Subnet Mask, and Default Gateway appropriate for your
network.
Obtain DNS server address automatically - Select this feature if you want
the Adapter to automatically get a DNS server address.
Use the following DNS server address - Select this feature if you want to
specify a DNS server address. Enter the DNS server address in the field
provided.
Click the OK button to save the settings and return to the Profile - Basic
Setting screen. Click the Back button to cancel the settings and return to the
Profile - Basic Setting screen.
Note: If your PC is running Windows 98SE or Millennium, the
Profile - Network Setting screen will not be available.
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Figure 8-22
WEP (Disabled/64-bit WEP/128-bit WEP) - If you do not want to use
WEP encryption, choose Disabled.
To use WEP encryption, select 64-bit or 128-bit WEP from the drop-down
menu. The Adapter’s WEP encryption is unique to Linksys and may conflict
with other manufacturers’ WEP encryption.
If you select 64-bit or 128-bit WEP, you have two ways to generate WEP
key(s), entering a passphrase or entering manual WEP key(s).
Passphrase - Click Use Passphrase, and enter the passphrase of your wireless network in the Passphrase field. The WEP key(s) will be automatically generated.
Key 1-4 - Enter the WEP key(s) of your wireless network in the Key fields.
Specify the format of your WEP key(s) by selecting Binary Format Key or
ASCII Format Key.
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Instant Wireless™ Series
Default Tx Key - In the drop-down box provided, select the WEP key you
want to use as the default.
Click the OK button to save the settings and return to the Profile - Basic
Setting screen. Click the Back button to cancel the settings and return to the
Profile - Basic Setting screen.
Wireless Compact USB Adapter
7. The Congratulations screen will appear next. Click Activate new settings
now to implement the new settings immediately and return to the Link Info
screen. Click Activate new settings later to keep the current settings active
and return to the Profiles screen.
6. On the Profile - Basic Setting screen, click the OK button to save the profile you have configured. The Confirm New Settings screen will appear next
and display the former and new settings. To save the new settings, click the
Yes button. To cancel the settings, click the No button and return to the
Profiles screen. To edit the new settings, click the Back button to return to
the previous screen.
Figure 8-24
You have successfully created a connection profile. Click the X (Close)
button in the upper right corner to exit the WLAN Monitor.
Figure 8-23
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Instant Wireless™ Series
Appendix A: Troubleshooting
Common Problems and Solutions
This chapter provides solutions to problems that may occur during the installation and operation of the Wireless Compact USB Adapter. Read the descriptions below to solve your problems. If you can’t find an answer here, check the
Linksys website at www.linksys.com.
1. My computer does not recognize the Wireless Compact USB Adapter.
• Make sure that the Adapter is properly inserted into the USB port.
• Also, make sure that the USB Controller is enabled in the BIOS. Refer to
your motherboard’s user guide for more information.
2. The Wireless Compact USB Adapter does not work properly.
• Reinsert the Adapter into the notebook or desktop’s USB port.
• For Windows 98SE or Me, right-click My Computer, and select Properties.
Select the Device Manager tab, and select the Adapter. You will find the
Wireless Compact USB Adapter if it has been installed successfully. If you
see a yellow exclamation mark, the resources may be in conflict, and you
must follow the steps below:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
3. I cannot communicate with a wired computer linked via an access point in the
infrastructure configuration.
• Make sure that the notebook or desktop PC is powered on.
• Make sure that the Wireless Compact USB Adapter is configured with the
same channel, SSID, and WEP encryption as the other computers in the
infrastructure LAN.
Wireless Compact USB Adapter
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard
allows wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.11b standard. The
802.11b standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11b functions:
• CSMA/CA plus Acknowledge protocol
• Multi-Channel Roaming
• Automatic Rate Selection
• RTS/CTS feature
• Fragmentation
• Power Management
What is ad-hoc mode?
When a wireless network is set to ad-hoc mode, the wireless-equipped computers are configured to communicate directly with each other. The ad-hoc
wireless network will not communicate with any wired network.
What is infrastructure mode?
When a wireless network is set to infrastructure mode, the wireless network is
configured to communicate with a wired network through a wireless access
point.
What is roaming?
Roaming is the ability of a portable computer user to communicate continuously while moving freely throughout an area greater than that covered by a single access point. Before using the roaming function, the workstation must make
sure that it is the same channel number with the access point of dedicated coverage area.
Frequently Asked Questions
Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over
a network. Consult the application’s user guide to determine if it supports operation over a network.
Can I play computer games with other members of the wireless network?
Yes, as long as the game supports multiple players over a LAN (local area network). Refer to the game’s user guide for more information.
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To achieve true seamless connectivity, the wireless LAN must incorporate a
number of different functions. Each node and access point, for example, must
always acknowledge receipt of each message. Each node must maintain contact
with the wireless network even when not actually transmitting data. Achieving
these functions simultaneously requires a dynamic RF networking technology
that links access points and nodes. In such a system, the user’s end node undertakes a search for the best possible access to the system. First, it evaluates such
factors as signal strength and quality, as well as the message load currently
being carried by each access point and the distance of each access point to the
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Instant Wireless™ Series
wired backbone. Based on that information, the node next selects the right
access point and registers its address. Communications between end node and
host computer can then be transmitted up and down the backbone.
As the user moves on, the end node’s RF transmitter regularly checks the system to determine whether it is in touch with the original access point or whether
it should seek a new one. When a node no longer receives acknowledgment
from its original access point, it undertakes a new search. Upon finding a new
access point, it then re-registers, and the communication process continues.
What is ISM band?
The FCC and their counterparts outside of the U.S. have set aside bandwidth
for unlicensed use in the ISM (Industrial, Scientific and Medical) band.
Spectrum in the vicinity of 2.4 GHz, in particular, is being made available
worldwide. This presents a truly revolutionary opportunity to place convenient
high-speed wireless capabilities in the hands of users around the globe.
Wireless Compact USB Adapter
Would the information be intercepted while transmitting on air?
WLAN features two-fold protection in security. On the hardware side, as with
Direct Sequence Spread Spectrum technology, it has the inherent security feature of scrambling. On the software side, WLAN offers the encryption function
(WEP) to enhance security and access control.
Can Instant Wireless products support printer sharing?
Instant Wireless products perform the same function as LAN products.
Therefore, Instant Wireless products can work with NetWare, Windows
NT/2000, or other network operating systems to support printer or file sharing.
What is WEP?
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 40/64
bit shared key algorithm, as described in the IEEE 802.11 standard.
What is Spread Spectrum?
Spread Spectrum technology is a wideband radio frequency technique developed by the military for use in reliable, secure, mission-critical communications systems. It is designed to trade off bandwidth efficiency for reliability,
integrity, and security. In other words, more bandwidth is consumed than in the
case of narrowband transmission, but the trade-off produces a signal that is, in
effect, louder and thus easier to detect, provided that the receiver knows the
parameters of the spread-spectrum signal being broadcast. If a receiver is not
tuned to the right frequency, a spread-spectrum signal looks like background
noise. There are two main alternatives, Direct Sequence Spread Spectrum
(DSSS) and Frequency Hopping Spread Spectrum (FHSS).
What is DSSS? What is FHSS? And what are their differences?
Frequency-Hopping Spread-Spectrum (FHSS) uses a narrowband carrier that
changes frequency in a pattern that is known to both transmitter and receiver.
Properly synchronized, the net effect is to maintain a single logical channel. To
an unintended receiver, FHSS appears to be short-duration impulse noise.
Direct-Sequence Spread-Spectrum (DSSS) generates a redundant bit pattern
for each bit to be transmitted. This bit pattern is called a chip (or chipping
code). The longer the chip, the greater the probability that the original data can
be recovered. Even if one or more bits in the chip are damaged during transmission, statistical techniques embedded in the radio can recover the original
data without the need for retransmission. To an unintended receiver, DSSS
appears as low power wideband noise and is rejected (ignored) by most narrowband receivers.
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Instant Wireless™ Series
Appendix B: Glossary
DHCP supports static addresses for computers containing Web servers that
need a permanent IP address.
802.11b - One of the IEEE standards for wireless networking hardware.
Products that adhere to a specific IEEE standard will work with each other,
even if they are manufactured by different companies. The 802.11b standard
specifies a maximum data transfer rate of 11Mbps, an operating frequency of
2.4GHz, and WEP encryption for security. 802.11b networks are also referred
to as Wi-Fi networks.
DNS - The domain name system (DNS) is the way that Internet domain name
are located and translated into Internet Protocol (IP) addresses. A domain name
is a meaningful and easy-to-remember “handle” for an Internet address.
Ad-hoc Network - An ad-hoc network is a group of computers, each with a
wireless adapter, connected as an independent 802.11 wireless LAN. Ad-hoc
wireless computers operate on a peer-to-peer basis, communicating directly
with each other without the use of an access point. Ad-hoc mode is also
referred to as an Independent Basic Service Set (IBSS) or as peer-to-peer
mode, and is useful at a departmental scale or SOHO operation.
CTS (Clear To Send) - An RS-232 signal sent from the receiving station to the
transmitting station that indicates it is ready to accept data.
Default Gateway - The router used to forward all traffic that is not addressed
to a station within the local subnet.
DHCP (Dynamic Host Configuration Protocol) - A protocol that lets network
administrators manage centrally and automate the assignment of Internet
Protocol (IP) addresses in an organization’s network. Using the Internet’s set of
protocol (TCP/IP), each machine that can connect to the Internet needs a
unique IP address. When an organization sets up its computer users with a connection to the Internet, an IP address must be assigned to each machine.
Without DHCP, the IP address must be entered manually at each computer and,
if computers move to another location in another part of the network, a new IP
address must be entered. DHCP lets a network administrator supervise and distribute IP addresses from a central point and automatically sends a new IP
address when a computer is plugged into a different place in the network.
DHCP uses the concept of a “lease” or amount of time that a given IP address
will be valid for a computer. The lease time can vary depending on how long a
user is likely to require the Internet connection at a particular location. It’s especially useful in education and other environments where users change frequently. Using very short leases, DHCP can dynamically reconfigure networks
in which there are more computers than there are available IP addresses.
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Wireless Compact USB Adapter
DSSS (Direct-Sequence Spread Spectrum) - DSSS generates a redundant bit
pattern for all transmitted data. This bit pattern is called a chip (or chipping
code). Even if one or more bits in the chip are damaged during transmission,
statistical techniques embedded in the receiver can recover the original data
without the need for retransmission. To an unintended receiver, DSSS appears
as low power wideband noise and is rejected (ignored) by most narrowband
receivers. However, to an intended receiver (i.e. another wireless LAN endpoint), the DSSS signal is recognized as the only valid signal, and interference
is inherently rejected (ignored).
Dynamic IP Address - An IP address that is automatically assigned to a client
station in a TCP/IP network, typically by a DHCP server. Network devices that
serve multiple users, such as servers and printers, are usually assigned static IP
addresses.
ESS (Extended Service Set) - A set of more than two or more BSSs (multiple
access points) forming a single network.
Firmware - Code that is written onto read-only memory (ROM) or programmable read-only memory (PROM). Once firmware has been written onto the
ROM or PROM, it is retained even when the device is turned off.
Hot Swap - The ability to replace a card or other hardware part in a hardware
device without turning it off or losing functionality.
IEEE - The Institute of Electrical and Electronics Engineers. The IEEE
describes itself as “the world’s largest technical professional society—promoting the development and application of electrotechnology and allied sciences
for the benefit of humanity, the advancement of the profession, and the wellbeing of our members.”
The IEEE fosters the development of standards that often become national and
international standards. The organization publishes a number of journals, has
many local chapters, and several large societies in special areas, such as the
IEEE Computer Society.
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Instant Wireless™ Series
Infrastructure Network - An infrastructure network is a group of computers
or other devices, each with a wireless adapter, connected as an 802.11 wireless
LAN. In infrastructure mode, the wireless devices communicate with each
other and to a wired network by first going through an access point. An infrastructure wireless network connected to a wired network is referred to as a
Basic Service Set (BSS). A set of two or more BSS in a single network is
referred to as an Extended Service Set (ESS). Infrastructure mode is useful at
a corporation scale, or when it is necessary to connect the wired and wireless
networks.
IP Address - In the most widely installed level of the Internet Protocol (IP)
today, an IP address is a 32-binary digit number that identifies each sender or
receiver of information that is sent in packet across the Internet. When you
request an HTML page or send e-mail, the Internet Protocol part of TCP/IP
includes your IP address in the message (actually, in each of the packets if more
than one is required) and sends it to the IP address that is obtained by looking
up the domain name in the Uniform Resource Locator you requested or in the
e-mail address you're sending a note to. At the other end, the recipient can see
the IP address of the Web page requester or the e-mail sender and can respond
by sending another message using the IP address it received.
IPCONFIG - A utility that provides for querying, defining and managing IP
addresses within a network. A commonly used utility, under Windows NT and
2000, for configuring networks with static IP addresses.
ISP - An ISP (Internet service provider) is a company that provides individuals
and companies access to the Internet and other related services such as Web site
building and virtual hosting.
LAN - A local area network (LAN) is a group of computers and associated
devices that share a common communications line and typically share the
resources of a single processor or server within a small geographic area (for
example, within an office building).
MAC Address - The MAC (Media Access Control) address is your computer’s
unique hardware number.
mIRC - mIRC runs under Windows and provides a graphical interface for logging onto IRC servers and listing, joining and leaving channels.
Wireless Compact USB Adapter
Plug-and-Play - The ability of a computer system to configure expansion
boards and other devices automatically without requiring the user to turn off
the system during installation.
Roaming - In an infrastructure mode wireless network, this refers to the ability to move out of one access point's range and into another and transparently
reassociate and reauthenticate to the new access point. This reassociation and
reauthentication should occur without user intervention and ideally without
interruption to network connectivity. A typical scenario would be a location
with multiple access points, where users can physically relocate from one area
to another and easily maintain connectivity.
SSID (Service Set Identifier) - An identification name that wireless devices
use to make connections. In order for wireless devices to communicate, they
must all be set to the same channel and they all must use the same SSID. For
instance, if you are using an access point to connect two computers using wireless devices, the access point and each of the wireless devices must use the
same SSID. Even if they are set to the same channel, they cannot communicate
unless the SSID is the same.
Static IP Address - A permanent IP address that is assigned to a node in a
TCP/IP network.
Subnet Mask - The method used for splitting IP networks into a series of subgroups, or subnets. The mask is a binary pattern that is matched up with the IP
address to turn part of the host ID address field into a field for subnets.
TCP (Transmission Control Protocol) - A method (protocol) used along with
the IP (Internet Protocol) to send data in the form of message units (datagram)
between network devices over a LAN or WAN. While IP takes care of handling
the actual delivery of the data (routing), TCP takes care of keeping track of the
individual units of data (called packets) that a message is divided into for efficient delivery over the network. TCP is known as a "connection oriented" protocol due to requiring the receiver of a packet to return an acknowledgment of
receipt to the sender of the packet resulting in transmission control.
TCP/IP (Transmission Control Protocol/Internet Protocol) - The basic communication language or set of protocols for communications over a network
(developed specifically for the Internet). TCP/IP defines a suite or group of
protocols and not only TCP and IP.
Network Mask - also known as the “Subnet Mask.”
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Instant Wireless™ Series
UDP (User Datagram Protocol) - A method (protocol) used along with the IP
(Internet Protocol) to send data in the form of message units (datagram)
between network devices over a LAN or WAN. While IP takes care of handling
the actual delivery of the data (routing), UDP takes care of keeping track of the
individual units of data (called packets) that a message is divided into for efficient delivery over the network. UDP is known as a “connection-less” protocol
due to NOT requiring the receiver of a packet to return an acknowledgment of
receipt to the sender of the packet (as opposed to TCP).
USB (Universal Serial Bus) - A “plug-and-play” interface between a computer
and peripherals, such as digital cameras, scanners, game controllers, speakers,
keyboards, portable data storage, or printers. With USB, you can add a new
peripheral to your computer without having to add an adapter card or powering
down the computer. USB also supports hot-swapping, the addition or removal
of devices while the computer is running.
USB 1.1-compliant devices support data rates of 1.5Mbps (low-speed) and up
to 12Mbps (full-speed). USB 2.0-compliant devices are backward compatible
with earlier USB devices, and they support data rates of 1.5Mbps (low-speed),
12Mbps (full-speed), and up to 480Mbps (high-speed).
WEP (Wired Equivalent Privacy) - A data privacy mechanism based on a 64bit shared key algorithm, as described in the IEEE 802.11b standard.
WINIPCFG - Configuration utility based on the Win32 API for querying,
defining and managing IP addresses within a network. A commonly used utility under Windows 95, 98, and Me.
Wireless Compact USB Adapter
Appendix C: Specifications
Model Number
WUSB12
Standards
IEEE 802.11b, USB 1.1
Channels
11 Channels (USA)
13 Channels (Europe)
14 Channels (Japan)
Port
One USB Type A
Transmit
14 dBm
Receive Sensitivity
-83 dBm
Modulation
BPSK, QPSK, CCK
Network Protocols
IPX/SPX, TCP/IP, NetBEUI
LEDs
Power, Link
WLAN (Wireless Local Area Network) - A group of computers and associated devices that communicate with each other wirelessly.
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Instant Wireless™ Series
Appendix D: Warranty Information
Environmental
Dimensions
(W x H x D)
1.21" x 0.82" x 3.91"
(30.78 mm x 20.74 mm x 99.39 mm)
Antenna Height
1.99" (50.5 mm)
Unit Weight
1.5 oz. (0.04 kg)
Power
5V DC
Certifications
FCC Class B, Wi-Fi, TELEC
Operating Temp.
32ºF to 122ºF (0ºC to 50ºC)
Storage Temp.
-13ºF to 158ºF (-25ºC to 70ºC)
Operating Humidity 0% to 70%, Non-Condensing
Storage Humidity
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Wireless Compact USB Adapter
BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE
FROM THE PRODUCT’S PACKAGING ON HAND WHEN CALLING.
RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF
PURCHASE.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PRODUCT.
LINKSYS OFFERS CROSS SHIPMENTS, A FASTER PROCESS FOR PROCESSING AND RECEIVING YOUR REPLACEMENT. LINKSYS PAYS
FOR UPS GROUND ONLY. ALL CUSTOMERS LOCATED OUTSIDE OF
THE UNITED STATES OF AMERICA AND CANADA SHALL BE HELD
RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES. PLEASE
CALL LINKSYS FOR MORE DETAILS.
10% to 90%, Non-Condensing
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Instant Wireless™ Series
Appendix E: Contact Information
For help with the installation or operation of the Wireless Compact USB
Adapter, contact Linksys Technical Support at one of the phone numbers or
Internet addresses below.
Sales Information
Technical Support
RMA Issues
Fax
E-mail
Web
FTP Site
50
800-546-5797 (LINKSYS)
800-326-7114
949-271-5461
949-265-6655
support@linksys.com
http://www.linksys.com
ftp.linksys.com
http://www.linksys.com
© Copyright 2002 Linksys, All Rights Reserved.
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