EXTenderTM 4000 - syd-com

EXTenderTM 4000 - syd-com
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EXTender 4000
Remote client device for single-users over IP networks
Designed for enterprises and call
centers looking to extend corporate voice systems to teleworkers
and home-based call center agents,
Verso’s EXTender 4000 is a
remote client device that supports
seamless remote access to corporate PBX/KTS systems and associated applications.
Increases the effectiveness of telework initiatives
Extends corporate PBX functionality and
applications over IP networks
Reduces communication costs
Extends the life of the corporate PBX/KTS
Ensures superior voice quality
Reduces IT staff time
Leverages your legacy PBX/KTS investments
towards convergence
Increase the effectiveness of your telework initiatives
Ensures superior voice quality
As more and more companies realize the benefits of teleworking, many are challenged to integrate remote workers’
home offices with critical business systems like corporate
voice and data networks. To be truly productive, teleworkers
need home-based access to critical network resources,
including a high-speed data connection and a feature-rich
telephone system. Verso’s EXTender family of products
address the needs of teleworkers, empowering them with
easy and convenient access to all the same telephony features
available at a corporate office or central call center, regardless of their geographic location. By enabling transparent
access to home office workers through your main phone number, customers will appreciate how easy it is to communicate
with your organization. Teleworkers can work more efficiently
and productively with seamless access to the corporate voice
network from any location.
The EXTender 4000 uses Verso’s Remote Voice Protocol
over IP (RVPoIP) to convert digital voice and phone signaling
into highly efficient IP data packets, which can then be
transmitted over any TCP/IP network. The EXTender 4000
facilitates Quality of Service using Diffserv and IP Precedence
packet tagging to enable routers to be configured to prioritize voice traffic. Additionally, the EXTender 4000 features
sophisticated echo cancellation and noise detection algorithms which help to ensure superior voice quality.
Designed for single-users over IP-based networks, Verso’s
EXTender 4000 is a remote client device that supports
seamless remote access to a corporate voice network and
associated applications and connects to a digital deskset.
By transmitting voice traffic and signaling over a managed
IP network back to one of Verso’s PBXgateways ® in your
corporate office, the EXTender 4000 allows voice traffic to
be seamlessly carried over an existing data network. The
EXTender 4000 allows simultaneous access to both voice
and data in one solution.
Reduces communication costs
Telecommunications costs fall by an average of 30% when
users are administered from a single location versus multiple platforms. Communications savings are also realized
from the consolidation of long distance calling through the
corporate voice network and dialing plan.
Extends the life of the corporate PBX/KTS
The typical PBX is underutilized by as much as 50%*. In addition, many PBX/KTS systems are being replaced after only
4 to 5 years, well before their 12 year lifecycle. Verso’s
teleworking solutions allow enterprises and call centers to
extend the life of their existing PBX/KTS thereby reducing
telecom costs by amortizing the investment over a greater
number of years.
*Source: Sage Research
Reduces IT staff time
All of the EXTender 4000’s configurations, management,
administrative and diagnostic functions are managed
centrally via the PBXgateway in your corporate office.
This ease and flexibility allows you to further reduce
costs by maximizing valuable IT resources.
Leverages your legacy PBX/KTS investments
towards convergence
Verso is committed to supporting converged communications
through leveraging your legacy investment and eliminating
the need for expensive and disruptive upgrades. The
EXTender 4000 delivers seamless access to both voice and
data networks over a single packet network connection to the
corporate office, further reducing your cost structure and
ensuring the effectiveness and efficiency of your teleworking initiatives. What’s more, the EXTender 4000 requires
no new investments in IP phonesets, reducing your total
cost of ownership and eliminating the need for additional
user training.
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Technical Specifications - EXTender 4000
PBX/KTS Compatibility
The EXTender 4000 supports leading PBX
protocols including:
• Alcatel: 4400 and 4200
• AvayaTM: DEFINITY® ECS (all G3 releases),
MERLIN MAGIXTM, Communication Manager,
ECLIPS Media Servers and Gateways (digital
phones only)
• Ericsson: MD110
• NEC: NEAX2000TM, NEAX2400TM, NEAX Express,
Electra Elite and i-Series 28i, 124i, 124ie, 384i
and 704i
• Nortel: BCM, Meridian® and Norstar®
• Panasonic: DBS 576, DBS 576HD, KX-TDA100
and KX-TDA200
• Toshiba: Strata DK and CTX (digital phones only)
System Details
• Size: 6.3" x 5.35" x 1.35"
(160mm x 136mm x 34.25mm)
• Weight: 0.6 lb (0.3 kg)
Operating Environment
• Temperature: 32°–130°F (0°–55°C)
• Relative humidity: 5 to 95% (non-condensing)
Key Features
• Auto Connect Mode
• Comfort Noise Generation
• Dynamic and Static IP Addressing
• Support for IP Precedence and DiffServ
QoS mechanisms
• Second 10Base-T Ethernet port available for
PC connection to the EXTender 4000.
• Network must be configured to provide Quality
of Service (QoS) support in order to guarantee
voice quality.
• Minimal setup programming required, accomplished via Telnet, inband RVP or phone menus
at teleworker’s location.
Power Supply
Software Support
• Telnet, inband RVP, SNMP, HTML (monitoring
only) and phone display (limited features)
• TCP/IP protocol support for IP traffic and
management access
• RVPoIP uses UDP/IP protocol for voice transmission
• External adapter (included)
• Line voltage: 120 VAC
• Voltage requirement: 12 VDC
• Power supply: 800 mA
• Maximum power draw: 16 Watts
Network Management
Operating System & Upgrade
• Wind River’s VxWorks ®
• Software upgradeable via LAN FTP
Connectors included on unit
• One RJ-45 port for digital telephone set
• One RJ-45 10Base-T Ethernet for PC connection
• One RJ-45 10Base-T Ethernet for WAN connection
• One power supply
Regulatory Approvals
• FCC Part 15 Class B, NRTL/CSA, CE Mark, VCCI
Class 1 and CIS PR 22 Class
Voice Protocols
• Choice of voice compression algorithms:
G.729A (8 kbps), G.726 (24 or 32 kbps
ADPCM), G.711 (64 kbps PCM)
• G.165 echo canceller software, with Verso proprietary double-talk detection enhancement
• Voice packets are tagged for network traffic
prioritization using IP Precedence or DiffServ
• One-year limited warranty for parts and labor
including advance replacement when a unit is
shipped back for repair. Effective January 1,
2004, advance replacement will be included on
all products1 and will be retroactive to products purchased between January 1 and December 31, 2003.
• Form Factor: Small footprint: desktop or wall
mountable unit
• Other Components: Motorola 68EN302 processor,
4 MB flash memory, DSP Analog Devices 2185
(52 MIPS)
General Set-Up Guidelines
• The EXTender 4000 must be terminated by a
PBXgateway I or II at the corporate office.
• The EXTender 4000 works over any managed
IP network with a router, DSL modem, or other
remote access device.
EXTender 4000
PBXgateway I or
PBXgateway II
IP Router or
DSL Modem
Public or
Private Network
DSL or
Frame Relay
Frame Relay,
DSL or T1
Digital Phoneset
Toll Free:
Excluding the Module EXTender and CampusConneX
Product specifications subject to change without notice.
© 2004 Verso Technologies, Inc. All rights reserved. Verso, the Verso logo, PBXgateway I, PBXgateway II, Verso
EXTender 1000, Verso EXTender 3000, Verso EXTender 4000, Verso EXTender 6000 and Verso EXTender 7000
are trademarks or registered trademarks of Verso Technologies or its wholly-owned subsidiaries in the United
States and other jurisdictions. All other trademarks, registered trademarks and service marks are the property of
their respective owners. EXT4000-0704.
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