Oracle CorporateSync for Palm User`s Guide

Oracle CorporateSync for Palm User`s Guide
Oracle CorporateSync for Palm
User’s Guide
Release 2.1.4 for Macintosh
August, 2002
Part No. B10105-01
Oracle CorporateSync for Palm User’s Guide, Release 2.1.4 for Macintosh
Part No. B10105-01
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Contents
Send Us Your Comments .................................................................................................................. vii
1
Introduction to Oracle CorporateSync
A word about terms ................................................................................................................................ 1
System Requirements ............................................................................................................................ 1
2
Installing Oracle CorporateSync
Limitations ............................................................................................................................................... 2
Avoiding Problems ................................................................................................................................. 3
3 Using Oracle CorporateSync
Synchronizing Your Palm Organizer for the First Time ................................................................. 1
4 Troubleshooting
HotSync Problems .................................................................................................................................. 1
Entry Problems ........................................................................................................................................ 2
Other Problems ....................................................................................................................................... 5
5
Synchronization
Synchronizing Your Palm Organizer With Your Offline Agenda................................................. 1
Synchronizing your Palm organizer with your online and offline Agenda ............................... 1
iii
6 Field Mapping
Entries........................................................................................................................................................ 1
Tasks .......................................................................................................................................................... 3
Address Book Entries ............................................................................................................................. 4
iv
List of Tables
6–1
6–2
6–3
6–4
6–5
6–6
Calendar Application Entries and Palm Organizer Date Book Items ..............................
Calendar Server Tasks and Palm Organizer To Do Items..................................................
Calendar Application Address Book Entries and Palm Organizer Addresses ...............
Palm Organizer Business and Personal Entries ...................................................................
How Palm Organizer Telephone Numbers Transfer to the Calendar Application........
How Palm Organizer Telephone Numbers Transfer to the Calendar Application........
1
3
5
7
7
8
v
vi
Send Us Your Comments
Oracle CorporateSync for Palm User’s Guide, Release 2.1.4 for Macintosh
Part No. B10105-01
Oracle Corporation welcomes your comments and suggestions on the quality and usefulness of this
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vii
viii
1
Introduction to Oracle CorporateSync
Oracle CorporateSync allows you to transfer data between your calendar
application and your Palm compatible platform device. With CorporateSync 2.1.4,
you can synchronize with Oracle CorporateTime 5.0 or greater.
If you cannot find the installer file, contact your System Administrator. For
information on HotSync setup, consult your Palm organizer handbook.
A word about terms
Calendar server refers to the server where all Entries (Meetings, Day Events, Daily
Notes, Tasks and Holidays) exist. Calendar application refers to the application you
use to create, edit or delete these Entries (CorporateTime, OpenTime, Netscape
Calendar or Lexacom Calendar). In cases where Entries are discussed, calendar
server and calendar application are used interchangeably. Where Address Books are
discussed, only calendar application is used, as CorporateSync can only
synchronize Address Books that exist locally on a user's machine and not on the
server.
System Requirements
■
CorporateTime Server 2.53, 2.57, 2.60, 3.5x, 4.0 or greater, or Netscape Calendar
Server 3.5 or greater
■
Macintosh OS System 7.1.2 or greater
■
8 MB RAM minimum (64 MB recommended)
■
Palm MacPac version 2 or greater
■
Palm platform compatible device (e.g. Palm III, V, VII, or WorkPad)
Introduction to Oracle CorporateSync
1-1
System Requirements
1-2
Oracle CorporateSync for Palm User’s Guide
2
Installing Oracle CorporateSync
1.
If you already have data in your Palm Desktop, you should perform a HotSync
before installing CorporateSync.
2.
If you have a previous version installed on your computer, the installer will
automatically locate it and overwrite it.
3.
This installation replaces the Palm Desktop with your calendar application
Entry information. If you have data in the Palm Desktop, the installer will move
it to a folder entitled Disabled Conduits. Turn on the Palm organizer and place
it in its cradle.
4.
Press the HotSync button on the front of the Palm organizer cradle. The CS
Setup application will be installed on your Palm organizer.
Note: You may get error messages in the HotSync log saying that
CS Setup cannot be located. Ignore these messages.
5.
If the HotSync Manager is running, the installer will ask if you wish to close it.
Click Yes to exit the HotSync Manager.
6.
Click the HotSync icon in your HotSync folder and select HotSync Manager.
7.
From the HotSync menu, choose Conduit Settings. A list of synchronizable items
appears. Choose how you want CorporateTime Events, Tasks and Addresses to be
synchronized by double-clicking on each item. A dialog box appears.
■
■
Synchronize the files: Synchronize all information that exists on both your
Palm organizer and in CorporateTime.
Macintosh overwrites hand-held: Information in your CorporateTime Agenda
overwrites Events, Tasks or Addresses on your Palm organizer.
Installing Oracle CorporateSync
2-1
Limitations
■
■
8.
Hand-held overwrites Macintosh: Information on your Palm organizer overwrites
Entries, Tasks or Addresses on your Macintosh.
Do Nothing: The specified Entry type is not synchronized.
Select a user name from the top of the Conduit Settings dialog box. If there is
only one user name, it will be selected automatically. For more information on
the Conduit Settings dialog box, consult your Palm organizer Handbook.
CorporateSync is now installed but no Entry information has been synchronized.
Note: CorporateSync does not require that a calendar application be
installed on your machine. However, CorporateTime/OpenTime 4.0 or
greater is required to synchronize an off-line Agenda or Address Book.
Limitations
■
■
■
■
■
■
■
2-2
Upgrading your Palm device to OS 3.3 may result in loss of data if you have a previous
version of CorporateSync installed. To avoid this error, please install CorporateSync
2.1.2 before you upgrade to OS 3.3. If you have already encountered this error, upgrade
to CorporateSync 2.1.2 to resolve the problem.
The Palm organizer does not recognize different time zones. Make sure your calendar
application's time zone corresponds to the Palm organizer's.
You cannot synchronize the Palm organizer's repeating Events. You can, however,
synchronize your calendar application's repeating Entries.
If you change a timed Event to an untimed Event, or vice versa, on your Palm organizer,
the change will not appear in your calendar application.
It is recommended that you only synchronize the Palm organizer with your on-line
Agenda. Synchronizing with the off-line Agenda can (and usually does) cause duplicate
Entries. See Appendix A for details.
You cannot HotSync Address Book Entries when your calendar application is open on
your Macintosh.
CorporateSync is unable to present a list of possible matches for duplicated names. To
avoid this problem, enter as much unique user information as possible (e.g. organization
unit, etc.).
Oracle CorporateSync for Palm User’s Guide
Avoiding Problems
Avoiding Problems
There are a few steps you can take to minimize potential problems:
■
■
■
■
■
After you upgrade to CorporateSync 2.1.2, HotSync immediately before performing
other operations
When possible, create and modify your Entries using the calendar application. This is
especially recommended when dealing with repeating Entries.
Set the Private Records option in the Palm organizer's Security application to "Show".
Choose Refresh all from the calendar application View menu after performing a
HotSync.
Select "Set as Default" in the Change HotSync Action menu to preserve the settings you
entered.
Installing Oracle CorporateSync
2-3
Avoiding Problems
2-4
Oracle CorporateSync for Palm User’s Guide
3
Using Oracle CorporateSync
Synchronizing Your Palm Organizer for the First Time
1.
Turn on your Palm organizer.
2.
Tap the CS Setup icon to open CorporateSync Setup.
3.
Enter your calendar application user name and/or organization units in the
user field. Enter enough characters to distinguish yourself from all other users
on your server.
4.
Enter the server name and node number or alias in the server field.
5.
Synchronize with an off-line database by selecting Off-line instead of a server
name. If you select Off-line, the server and node fields will disappear.
6.
Enter your calendar server password.
7.
Choose Dates from the pick list at the top of your Palm organizer. Define the
Synchronization period. Enter the range by entering From and To values or by entering
start and end dates (or a combination of both).
8.
Choose Events from the pick list at the top of your Palm organizer and select Event
options
9.
Select "HotSync Refused Entries" to transfer Meetings, Daily Notes and Day Events
that you have chosen not to attend or keep in your Agenda
10. Select "Show Location" to transfer Meeting Locations (the default Location is the first
invited Resource)
11. Select "Show Attendees" to transfer the names of invited people and Resources
(maximum of 12)
Using Oracle CorporateSync
3-1
Synchronizing Your Palm Organizer for the First Time
12. Select "Limit Event Details" to limit the size of Meeting Descriptions that will be
transferred. When selected, enter the maximum size to be transferred (maximum of
64k).
13. Choose Tasks from the pick list at the top of your Palm organizer and select Task
options.
14. Select "HotSync Completed Tasks" to transfer Tasks marked as completed.
15. Select "Limit Task Details" to limit the size of Task Comments that will be transferred.
When selected, enter the maximum size to be transferred (maximum of 64k).
16. Choose Addresses from the pick list at the top of your Palm organizer and enter the
calendar application Address Book name. Select Address options. In order to HotSync
Address Book Entries, your calendar application must be closed on your Macintosh.
17. Place your Palm organizer into its cradle and press the HotSync button. Your Palm
organizer is now synchronized with your calendar application.
3-2
Oracle CorporateSync for Palm User’s Guide
4
Troubleshooting
This chapter explains how to work around problems users sometimes encounter
while working with the Palm organizer. Bulleted lists represent various ways a
problem can be fixed. You may need to use one, some or all of the possible
solutions.
HotSync Problems
I cannot get my Palm organizer to HotSync with the calendar application.
■
■
■
■
■
■
■
■
■
Make sure your Macintosh's HotSync Manager is on.
The calendar application cannot be open in off-line mode when you perform a HotSync
with your off-line Agenda. Close the calendar application or switch on-line by choosing
Work On-line from the File menu.
If you are also synchronizing Address Book Entries, the calendar application must be
closed. Ensure that the Address Book name is entered correctly in CS Setup.
Close all HotSync windows on your Macintosh (e.g. HotSync Log, Custom menu).
Verify the accuracy of the user name, organization units, password, server and node
settings in the Palm organizer CS Setup.
Make sure the user name, organization units and initials you entered distinguish you
from everyone else on the system.
Verify that your Palm organizer is placed properly in its cradle.
Make sure the HotSync Custom settings for calendar application Addresses, Entries and
Tasks are not set to "Do Nothing".
Make sure the server you are connecting to is running properly.
Troubleshooting
4-1
Entry Problems
■
■
Verify the Serial Port settings using the Setup dialog box (opened when you click the
HotSync manager icon near your Macintosh's Finder and choose Setup). Make sure no
other programs are using the same Com Port as HotSync.
Close the HotSync Manager and then open it again.
I have trouble connecting to the server.
■
■
Make sure the user name, organization units, server name, password and node number
have all been entered properly in the Palm organizer CS Setup.
Make sure that you are using the right HotSync option in the HotSync
application (Local Sync vs. Modem Sync).
■
Ensure that the server you are connecting to is running properly.
■
Verify that your Palm organizer is sitting properly in its cradle.
■
If you are synchronizing calendar application Addresses, your off-line and on-line
passwords must be the same.
The HotSync keeps timing out.
Open the Palm organizer's HotSync application. Hold down the Up and Down buttons and
tap the top-right corner of the screen. The Developer's Back Door dialog box will open and
the message "DLServer Wait Forever is ON" will appear. Tap OK.
The HotSync is taking too long.
Cut down the synchronization time by doing the following:
■
Set unused applications to "Do Nothing" in the HotSync Manager Custom menu.
■
Narrow the time period you want to HotSync in the Palm organizer CS Setup.
Entry Problems
Some Palm organizer Entries do not appear in the calendar application after
synchronizing.
■
■
■
Choose Refresh all from the View menu in the calendar application.
Only the first Event of a repeating Event created using the Palm organizer appears in the
calendar application.
The Entries are outside the range defined in the Palm organizer CS Setup.
Some calendar application Entries do not appear in the Palm organizer after
synchronizing.
4-2
Oracle CorporateSync for Palm User’s Guide
Entry Problems
■
Set Private Records in the Palm organizer Security application to "Show".
■
The Entries are outside the range defined in the Palm organizer CS Setup.
■
Check the Entries and/or Tasks HotSync settings in the Palm organizer CS Setup. Select
the desired options and HotSync again.
What happens to an Entry that has been modified in both the calendar
application and the Palm organizer when I perform a HotSync?
■
When a HotSync is done and the Custom menu setting for the calendar
application is "Synchronize the files", the Entry is duplicated (for more
information about the duplication, open the HotSync Log). Simply delete the
unwanted Entry (either on your Palm organizer or in the calendar application)
and HotSync again.
I changed a timed Event into an untimed Event (or vice versa) in my Palm
organizer but the change was lost when I performed a HotSync.
The calendar application does not support this kind of change. You must delete the Event
and then create a new one for the calendar application to recognize it after the next HotSync.
I created an untitled Event using the Palm organizer but I cannot find it.
It was never created. Unless a Note or a Location (entered in the Palm organizer
using parentheses on the time line) is included with an untitled Event, the Event
will not be created.
I keep getting multiple copies of my Entries.
■
■
■
If you modified an Entry in both the Palm organizer and the calendar application,
Entries will be duplicated when you do a HotSync and the calendar application Events
setting in the Custom menu is "Synchronize the files". Simply delete the unwanted
Entry (either on your Palm organizer or in the calendar application) and HotSync again.
This will happen when you synchronize your Palm organizer to your off-line Agenda
and then reconcile your off-line Agenda with your on-line Agenda before synchronizing
your Palm organizer and the on-line Agenda. See Appendix A for more information.
If a HotSync stops with an unexpected error, power loss, etc., it is possible that some
Entries will be duplicated the next time you HotSync.
Changes I made to an Entry in my Palm organizer were not transferred to the
calendar application.
■
■
If it was an instance from a series of repeating Events, it will never be transferred to the
calendar application. the calendar application only modifies the original Event.
Change the calendar application setting in the Custom menu to "Synchronize the files".
Troubleshooting
4-3
Entry Problems
When I modify a repeating Event on my organizer that was created in the
calendar application, some changes are applied to all instances, while others only
to the modified instance.
■
The Title, Location, Times and Reminder will only change in the instance you modify.
Deleting an Event on the Palm organizer only deletes that one instance. To change these
settings for all instances at once, you have to use the calendar application. Notes and
Access Levels will be modified for all instances of the Event.
I am having trouble with repeating Events created on my Palm organizer.
The Palm organizer and the calendar application handle repeating Entries differently:
■
■
■
■
Currently, the only way to have repeating Events appear in both the calendar application
and the Palm organizer is to schedule them in the calendar application and HotSync. If
you need to schedule repeating Events using your Palm organizer, you have to create
each instance separately for them to appear in the calendar application.
If you created repeating Events in the Palm organizer and the Custom menu setting for
the calendar application is "Synchronize the files", only the first one will appear in the
calendar application. All instances will remain in the Palm organizer.
If you delete the first repeating Event in the Palm organizer, only the original Event will
remain on your Palm organizer if your HotSync setting for calendar application Entries
is "Desktop overwrites the Palm organizer".
If you delete the lone instance that was transferred to the calendar application, all
instances of that Entry will be deleted if your HotSync setting for the calendar
application Events is not "Do Nothing".
Events on my Palm organizer get rescheduled after I synchronize.
It is important that the time you enter on your Palm organizer corresponds to the calendar
application time zone entered in your calendar application.
I want to delete all Events on my Palm organizer.
■
■
■
Delete them manually or on an Entry-by-Entry basis.
Set a time range in your Palm organizer's CS Setup where no Entries exist and
synchronize with the calendar application HotSync settings set to "Desktop overwrites
handheld"
Perform a hard reset. Warning: Do this only if you want to delete Events from all
user-installed applications on the Palm organizer, along with all information you have
entered. Consult the Palm organizer Handbook for more information.
I want to tell my Palm organizer what Address Book Entry address to keep
4-4
Oracle CorporateSync for Palm User’s Guide
Other Problems
If you only have either the Business or Personal address entered in your calendar application
Address Book, it will choose that one by default. If both addresses are entered, the Default
address value selected in the Palm organizer CS Setup is used.
How does my Palm organizer deal with my Address Book Entry phone numbers?
Your Palm organizer tries to recognize phone numbers as best as it can. If it cannot find a
valid international phone number combination, everything is entered in the calendar
application phone number field. A blank space, dash or period can separate parts of the
number. An x or # can be used to identify extensions. The following are examples of valid
phone number combinations:
Valid phone number combinations
555-5555
555 5555
(555) 555-5555
55 (555) 555-5555
555-555 #555
55.55.55.55
55-55-55
555-55-55
55 55 55 55x555
There is an extra x or # beside some phone extension numbers on my Palm
organizer.
You probably entered the extra character in your calendar application Address Book. Open
the Address Book and delete the extra character manually from the Extension edit box. The
next time you HotSync the extra character will be gone.
Other Problems
There is not enough space to enter my user name and organization units.
It is long enough; the typing simply scrolls off-screen. To view all the characters on screen at
once, open the Keyboard (CS Setup > Edit menu > Keyboard) and type the information
there.
Troubleshooting
4-5
Other Problems
My Palm organizer keeps freezing up.
Do a soft reset by gently pressing the reset button with the tip of a paper clip.
Every time I try to HotSync, I get an insufficient disk space error.
You must free up more space on your Macintosh's hard drive. It is recommended that users
have at least 5MB of hard disk space available.
How do I delete CS Setup from my Palm organizer?
4-6
1.
Select Memory from the Palm organizer menu.
2.
Choose Delete apps.
3.
Select CS Setup and tap Delete.
4.
Tap Yes to delete.
Oracle CorporateSync for Palm User’s Guide
5
Synchronization
Synchronizing Your Palm Organizer With Your Offline
Agenda
1.
Synchronize the Palm organizer with your off-line Agenda. Agenda Entries are titled
"A" on both.
2.
Upload your offline Agenda information to the calendar server.
3.
Synchronize your Palm organizer with your off-line Agenda. Set the Ctime Custom
Action to Desktop Overwrites Palmtop. The Entry titled "A" now exists on both and has
a Ctime Event ID.
Why you might end up with duplicate Entries
1.
When you synchronize the Palm organizer with your offline Agenda, Agenda Entries
are titled "A" on both.
2.
When you upload the data to the server, the server assigns Event ID "X" to "A".
3.
The next time you synchronize your on-line Agenda with the Palm organizer, you will
end up with two Entries called "A". This is because the server does not recognize that
the Entry with ID "X"is actually the same as the Palm organizer Entry titled "A".
Synchronizing your Palm organizer with your online and
offline Agenda
1.
Create your meetings, address book entries or tasks using your Palm.
2.
Then, synchronize your Palm organizer with your off-line Agenda.
3.
Log on to CorporateTime.
Synchronization
5-1
Synchronizing your Palm organizer with your online and offline Agenda
4.
On the Options menu, select off-line, select Download and click Do not download.
Then, click OK.
5.
When CorporateTime prompts Would you like to update the host Agenda?, click Yes.
6.
On the File menu, click Download To local file.
7.
Then, click OK when you are prompted Your are about to start downloading your
agenda, would you like to continue?
8.
Open HotSync Manager, and select Custom.
9.
Click CorporateTime Addresses, select Change and then click Desktop overwrites
handheld. Select the Set as default check box. Then, click OK. Now repeat step 8, for
your CorporateTime Events and CorporateTime Tasks. Click Done when you are
finished.
10. Now synchronize your Agenda on-line.
11. Then, change your CorporateTime Addresses, CorporateTime Events and
CorporateTime Tasks to Synchronize the files. Then select the Set as default check box.
Note: To avoid creating duplicate entries, we recommend synchronizing
your Palm with your online and offline Agenda after creating new
Meetings, Address Book entries or Tasks on your Palm.
5-2
Oracle CorporateSync for Palm User’s Guide
6
Field Mapping
This section describes the conversions that occur when transferring data between the
calendar application and your Palm organizer's Date Book, Address Book and To Do List.
Apart from the special conversion rules that apply to specific fields, some general rules
apply:
■
■
■
Text fields are cut to the maximum allowed length on the destination platform
Dates that are not within the representable range of dates on the destination platform
will get changed to the nearest representable date
Details from the calendar application are truncated to the "maximum note size" before
being sent to a Palm organizer note
If the user changes a field on the Palm organizer which he or she does not have the
right to change in the calendar application (e.g. changing the time of an Event the
user does not own), the change is rejected and the affected field is copied from the
calendar application back onto the Palm organizer.
Entries
The following table shows how calendar application Entries are converted to Palm
organizer Date Book items and vice versa.
Table 6–1
Calendar Application Entries and Palm Organizer Date Book Items
Calendar Server
Field
Palm Field
Title
Description
Notes
Field Mapping 6-1
Entries
Table 6–1 (Cont.) Calendar Application Entries and Palm Organizer Date Book Items
6-2
Calendar Server
Field
Palm Field
Notes
Location
Description
If the "Show Location" flag is set, the calendar
server Entry's location is enclosed in
parentheses and appended to the Palm Event's
description, after its calendar server title. If the
flag is not set, the calendar server Entry's
location is ignored.
Detail
Note
If the calendar server Entry is a Meeting, then
its detail is copied to the Palm Event's note. If
it is a Day Event or Daily Note, it is ignored.
Also, if the "Show Location" flag is set and
there is more than one attendee or its sole
attendee is not the login user, then a textual
list of attendee names is created and added to
the Palm Event's note (which may or may not
have been copied from the calendar server
Entry's detail, depending on the Event's class).
Start Time
Date/Start Time
The calendar server Entry's start time is split
into two parts: the date and the time-of-day on
that date. The date is always placed into the
Palm Event's date field. If the calendar server
Entry is a Meeting, then the time-of-day is
placed into the Palm Event's start time. If the
calendar server Entry is anything besides a
Meeting (e.g. Day Event, Daily Note,
Holiday), the Palm Event becomes an untimed
Event.
Duration
End Time
If the calendar server Entry is a Meeting, then
its duration is added to its start time's
time-of-day, and the result placed in the Palm
Event's end time. The Palm does not allow
Events to cross day boundaries. If that
happens, the Event is truncated to end at
midnight before being copied to the Palm (this
does not affect the calendar server Entry).
Oracle CorporateSync for Palm User’s Guide
Tasks
Table 6–1 (Cont.) Calendar Application Entries and Palm Organizer Date Book Items
Calendar Server
Field
Palm Field
Notes
Reminder
Alarm
If the calendar server Entry does not have a
reminder, the Palm Event does not get one
either and the calendar server Entry's
reminder length is checked. If it is a multiple
of 1440 (the number of minutes in a day) or is
greater than 7620 (the number of minutes in
127 hours), the Palm Event's alarm unit field is
set to "Days". If it is a multiple of 60 or is
greater than 127, the Palm Event's alarm unit
field is set to "Hours" and the Palm Event's
alarm unit field is set to "Minutes". The
calendar server Entry's reminder length is
then converted into the proper units. If the
resulting number is greater than 127, it is
changed to 127. This number is used in the
Palm Event's alarm amount field.
Access Level
Private Flag
If the calendar server Access level is Personal,
the Palm Task's private flag is turned on. If the
Access level is anything else, the Palm Task's
private flag is turned off.
Repeat
Repeating Entries on the calendar server are
always copied as individual instances, so this
field is set to "No Repeat".
Tasks
The following table shows how calendar application Tasks are converted to To Do
items on the Palm organizer and vice versa.
Table 6–2
Calendar Server Tasks and Palm Organizer To Do Items
Calendar Server
Field
Palm Field
Description
Description
Detail
Note
Notes
Field Mapping 6-3
Address Book Entries
Table 6–2 (Cont.) Calendar Server Tasks and Palm Organizer To Do Items
Calendar Server
Field
Palm Field
Notes
Priority
Priority
If the calendar server priority is
between 1 and 5, it maps to the
same priority on the Palm. If the
calendar server priority is anything
else, it maps to priority 5 on the
Palm.
Completion Level
Completed Flag
A calendar server completion level
of 100% level flag maps to the
Palm's completed flag being turned
on. Any other completion level, the
completed flag is turned off.
Access Level
Private Flag
If the calendar server Access level is
Personal, the Palm Task's private
flag is turned on. If the Access level
is anything else, the Palm Task's
private flag is turned off.
Category
The To Do gets the default
("Unfiled") category.
Address Book Entries
Address book Entries in the calendar application are categorized as business Entries and
personal Entries on your Palm organizer. If a the calendar application Entry has a business
address only (i.e. no home address), that Entry is considered a business Entry. Conversely, if
the Entry has a home address only, it is considered a personal Entry. If an Entry has both
addresses, its category is taken from the "Default" value in CS Setup. Finally, if an Entry
does not have any addresses, it is considered an "unknown" Entry.
The following table shows how a calendar application Address Book Entry is converted to a
Palm organizer address and vice versa.
6-4
Oracle CorporateSync for Palm User’s Guide
Address Book Entries
Table 6–3 Calendar Application Address Book Entries and Palm Organizer
Addresses
Calendar Server
Field
Palm Field
Notes
Category
Business Entries in the calendar application
are placed in the "Business" category.
Personal Entries in the calendar application
are placed in the "Personal" category.
Unknown Entries are placed in the "Unfiled"
category.
Last Name
Last Name
First Name
First Name
Assistant Phone
N/A
Business 1
A Phone field
See below
Business 2
A Phone field
See below
Fax 1
A Phone field
See below
Fax 2
A Phone field
See below
Home 1
A Phone field
See below
Home 2
A Phone field
See below
Mobile 1
A Phone field
See below
Mobile 2
A Phone field
See below
Page
A Phone field
See below
E-mail 1
A Phone field
See below
E-mail 2
A Phone field
See below
Street
Address
Business or home address, depending on
Entry category.
City
City
Business or home address, depending on
Entry category.
Prov/State
State
Business or home address, depending on
Entry category.
Zip Code
Zip Code
Business or home address, depending on
Entry category.
Field Mapping 6-5
Address Book Entries
Table 6–3 (Cont.) Calendar Application Address Book Entries and Palm Organizer
Addresses
Calendar Server
Field
Palm Field
Notes
Country
Country
Business or home address, depending on
Entry category.
Relationship
N/A
Title
Title
Company
Company
Department
N/A
Office
N/A
Assistant
N/A
Industry Type
N/A
Account #
N/A
Birthday
N/A
Anniversary
N/A
Custom Date 1
N/A
Custom Date 2
N/A
Nickname
N/A
Spouse
N/A
Personal Notes
N/A
User 1
Custom 1
User 2
Custom 2
User 3
Custom 3
User 4
Custom 4
Notes
Note
Private Flag
6-6
Oracle CorporateSync for Palm User’s Guide
Ignored. The calendar application currently
does not support security on a per-address
basis.
Address Book Entries
Telephone fields on the Palm organizer are allocated according to a fixed order. For each
telephone number present in the calendar application Entry, a telephone field on the Palm
organizer is allocated (up to a maximum to five) and given a corresponding label.
For business and personal Entries, the order of allocation is as follows:
Table 6–4
Palm Organizer Business and Personal Entries
Calendar Application
Telephone #
Palm Label
Business1
Work
Home 1
Home
Fax 1
Fax
E-mail 1
E-mail
Mobile 1
Mobile
Pager
Pager
Business 2
Work
Home 2
Home
Fax 2
Fax
E-mail 2
E-mail
Mobile 2
Mobile
Palm organizer telephone numbers are transferred to the calendar application
depending on (1) their position and (2) their label. For example, the second
telephone with a label of "Mobile" will end up in the "Mobile 2" field in the calendar
application. The complete list of possibilities is as follows:
Table 6–5 How Palm Organizer Telephone Numbers Transfer to the Calendar
Application
1st Occurrence on Palm
Maps To
Work
Business 1
Home
Home 1
Fax
Fax 1
Other
N/A
E-mail
E-mail 1
Field Mapping 6-7
Address Book Entries
Table 6–5 (Cont.) How Palm Organizer Telephone Numbers Transfer to the Calendar
Application
1st Occurrence on Palm
Maps To
Main
N/A
Pager
Pager
Mobile
Mobile 1
Table 6–6 How Palm Organizer Telephone Numbers Transfer to the Calendar
Application
6-8
2nd Occurrence on Palm
Maps To
Work
Business 2
Home
Home 2
Fax
Fax 2
Other
N/A
E-mail
E-mail 2
Main
N/A
Pager
N/A
Mobile
Mobile 2
Oracle CorporateSync for Palm User’s Guide
Address Book Entries
Field Mapping 6-9
Address Book Entries
6-10
Oracle CorporateSync for Palm User’s Guide
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