Lightspeed Server Guide

Lightspeed Server Guide
Lightspeed Server Guide
Lightspeed Server Guide
Serial #
March 2016
187116
2
Copyrights and Trademark Notices
Copyrights and Trademark Notices
Copyright © 2016 Telestream, LLC. All rights reserved worldwide. No part of this
publication may be reproduced, transmitted, transcribed, altered, or translated into any
languages without the written permission of Telestream. Information and
specifications in this document are subject to change without notice and do not
represent a commitment on the part of Telestream.
Telestream. Telestream, CaptionMaker, Episode, Flip4Mac, FlipFactory, Flip Player,
Lightspeed, ScreenFlow, Switch, Vantage, Wirecast, GraphicsFactory, MetaFlip, and
Split-and-Stitch are registered trademarks and Gameshow, MacCaption, e-Captioning,
Pipeline, Post Producer, Tempo, TrafficManager, and VOD Producer are trademarks of
Telestream, LLC. All other trademarks are the property of their respective owners.
Adobe. Adobe® HTTP Dynamic Streaming Copyright © 2014 of Adobe Systems All right reserved.
Apple. QuickTime, MacOS X, and Safari are trademarks of Apple, Inc. Bonjour, the
Bonjour logo, and the Bonjour symbol are trademarks of Apple, Inc.
Avid. Portions of this product Copyright 2012 Avid Technology, Inc.
Dolby. Dolby and the double-D symbol are registered trademarks of Dolby
Laboratories.
Fraunhofer IIS and Thomson Multimedia. MPEG Layer-3 audio coding technology
licensed from Fraunhofer IIS and Thomson Multimedia.
Google. VP6 and VP8 Copyright Google Inc. 2014 All rights Reserved.
MainConcept. MainConcept is a registered trademark of MainConcept LLC and
MainConcept AG. Copyright 2004 MainConcept Multimedia Technologies.
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MCW. HEVC Decoding software licensed from MCW.
MediaInfo. Copyright © 2002-2013 MediaArea.net SARL. All rights reserved.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
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CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
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PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
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trademarks of Microsoft Corporation.
3
Copyrights and Trademark Notices
SharpSSH2. SharpSSH2 Copyright (c) 2008, Ryan Faircloth. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
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conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Diversified Sales and Service, Inc. nor the names of its contributors
may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
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Other brands, product names, and company names are trademarks of their respective
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4
MPEG Disclaimers
MPEG Disclaimers
MPEGLA MPEG2 Patent
ANY USE OF THIS PRODUCT IN ANY MANNER OTHER THAN PERSONAL USE THAT
COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEO INFORMATION FOR
PACKAGED MEDIA IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE
PATENTS IN THE MPEG-2 PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM
MPEG LA, LLC, 4600 S. Ulster Street, Suite 400, Denver, Colorado 80237 U.S.A.
MPEGLA MPEG4 VISUAL
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/
OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
MPEGLA AVC
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR
ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM.
MPEG4 SYSTEMS
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE
FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD, EXCEPT THAT
AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR
ENCODING IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA
WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON
A TITLE BY TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT
STORAGE AND/OR USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA,
LLC. SEE HTTP://WWW.MPEGLA.COM FOR ADDITIONAL DETAILS.
5
Limited Warranty and Disclaimers
Limited Warranty and Disclaimers
Telestream, LLC (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of
shipment from factory:
Hardware and Media—The Product hardware components, if any, including equipment
supplied but not manufactured by the Company but NOT including any third party
equipment that has been substituted by the Distributor for such equipment (the
“Hardware”), will be free from defects in materials and workmanship under normal
operating conditions and use.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media—The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new
Hardware components or Software Media. Components may not be necessarily the
same, but will be of equivalent operation and quality.
Software Updates
Except as may be provided in a separate agreement between Telestream and You, if
any, Telestream is under no obligation to maintain or support the Software and
Telestream has no obligation to furnish you with any further assistance, technical
support, documentation, software, update, upgrades, or information of any nature or
kind.
Restrictions and Conditions of Limited Warranty
This Limited Warranty will be void and of no force and effect if (i) Product Hardware or
Software Media, or any part thereof, is damaged due to abuse, misuse, alteration,
neglect, or shipping, or as a result of service or modification by a party other than the
Company, or (ii) Software is modified without the written consent of the Company.
Limitations of Warranties
THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No oral
or written information or advice given by the Company, its distributors, dealers or
agents, shall increase the scope of this Limited Warranty or create any new warranties.
Geographical Limitation of Warranty—This limited warranty is valid only within the
country in which the Product is purchased/licensed.
6
Limited Warranty and Disclaimers
Limitations on Remedies—YOUR EXCLUSIVE REMEDIES, AND THE ENTIRE LIABILITY OF
TELESTREAM, LLC WITH RESPECT TO THE PRODUCT, SHALL BE AS STATED IN THIS
LIMITED WARRANTY. Your sole and exclusive remedy for any and all breaches of any
Limited Warranty by the Company shall be the recovery of reasonable damages which,
in the aggregate, shall not exceed the total amount of the combined license fee and
purchase price paid by you for the Product.
Damages
TELESTREAM, LLC SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY
LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OR INABILITY TO USE THE PRODUCT, OR THE BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF THOSE DAMAGES, OR ANY REMEDY PROVIDED FAILS OF ITS
ESSENTIAL PURPOSE.
Further information regarding this limited warranty may be obtained by writing:
Telestream
848 Gold Flat Road
Nevada City, CA 95959 USA
You can call Telestream via telephone at (530) 470-1300.
Part number: 187116
Date: March 2016
7
Installation and Operation
SuperMicro builds and supplies Lightspeed Servers to Telestream, and Telestream
further configures the servers to include Vantage software and hardware options. This
guide supplements the SuperMicro GPU Super Server User’s Guide available at
www.supermicro.com/support/resources/results.cfm. Before installing and operating
your Lightspeed Server, read the SuperMicro guide installation information, and then
read and follow the installation information in this guide.
Models
This guide covers the following servers, which include US, European, and UK models:
■ K20: V-LS-K20-NA-SVR, V-LS-K20-EU-SVR, V-LS-K20-UK-SV
■ K80: V-LS-K80-NA-SVR, V-LS-K80-EU-SVR, V-LS-K80-UK-SVR
■ K80SSD: V-LS-K80SSD-NA-SVR, V-LS-K80SSD-UK-SVR and V-LS-K80SSD-EU-SVR
Topics
The topics this guide covers are listed in the order you should follow during installation.
■ Unpacking the Lightspeed Server
■ Registering the Lightspeed Server
■ Lightspeed Server Specifications
■ Installing the Lightspeed Server
■ Getting Started with Vantage
■ Performance Tuning a Lightspeed Server
■ Renaming a Lightspeed Server
■ Adding a Lightspeed Server to a Vantage Array
■ Backing up the Lightspeed Server
■ Managing the Lightspeed Server
■ Obtaining Support | Information | Assistance
■ Return Material Authorization (RMA) Procedure
8
Installation and Operation
Unpacking the Lightspeed Server
Unpacking the Lightspeed Server
This supersedes the SuperMicro Server User’s Guide, Chapter 2, topic 2-2.
Unpack the contents of the shipping container; identify each component and
determine that it has arrived in satisfactory condition.
If there is any shipping damage to the box, note it on your shipping documents and
contact the carrier immediately. If the server or box contents are damaged in any way,
you should file a claim with the carrier and notify Telestream immediately.
Note: Save the shipping container and packaging materials and store them in a safe
place. If you require service—or move your Lightspeed Server—the packaging
materials should be used for safe shipment.
Shipping Container Contents
Each Lightspeed Server box contains the following:
• Lightspeed Server (customized SuperMicro GPU Super Server) with custom, removable front bezel
• Lightspeed Server Guide (this document)
• Two US power cords (US shipments) for auto-ranging power supply
OR
• Two US and two UK or EU power cords (UK | International shipments)
• Server rack rails (2).
Registering the Lightspeed Server
This topic describes how to register your Lightspeed Server with Telestream.
Registering your server is the first thing to do after unpacking it—for a number of
reasons:
Safety—so you'll be kept informed of product feature updates and improvements
Service—to receive the excellent Telestream warranty service and technical support
Security—in the event of loss, theft or catastrophic events, your registration may serve
as proof of purchase for your insurance carrier.
Registration is quick, easy, and important—follow these steps.
1. Go to dynamic.telestream.net/register/register-lightspeed.asp to display the
Lightspeed Server registration page.
2. Complete the Lightspeed registration form, including the serial number. The serial
number is printed on the front cover of this server guide.
3. Click Submit to complete registration.
Lightspeed Server Guide
Installation and Operation
Lightspeed Server Specifications
Lightspeed Server Specifications
This topic provides reference information you need to know before you install the
Lightspeed Server and get it running on your network.
CAUTION: The Lightspeed Server is a sealed device, with no user-serviceable parts or
user-accessible expansion slots. You should never open or attempt to upgrade or alter
the server. Doing so exposes you to electrical hazard, may damage the unit, and may
invalidate your warranty. If you have hardware or software problems with your
Lightspeed Server, follow the steps in the Return Material Authorization (RMA)
Procedure later in this guide to obtain service.
Power Requirements
This supplements power requirements in the SuperMicro Server User’s Guide, Appendix B.
This server is rated at up to 10 amps. Make certain that the power source circuit can
supply 10 amps for any/all devices on the same circuit without overloading it.
CAUTION: Telestream recommends connecting computer equipment to AC power
through an uninterruptible power supply (UPS) with surge protection. Fluctuations in
commercial supply voltage can damage unprotected electronic equipment. A high
quality surge suppressor may be substituted if a UPS is not available, but it may not
provide adequate electrical spike protection.
Operating System Specifications
This supersedes OS specifications in the SuperMicro Server User’s Guide, Chapter 1.
The Lightspeed Server is pre-installed on an SSD drive with Windows Server 2008 R2 or
2012 R2 (Standard 64-bit for K80SSD). See Microsoft.com for specifications.
Microsoft Activation Key
A sticker on the top surface of the Lightspeed Server lists license numbers. The number
listed as the Physical Key is the OEM license number for the Microsoft Windows
operating system. If you remove and reinstall the OS, you will need to use this key to
activate Windows again. The number typically contains five groups of five digits, as in
this example: YFG8H-TDD97-6BR4G-F88PF-XXXXX. Enter the Physical Key shown on
your sticker when activating Windows.
Microsoft Updates
The Lightspeed Server ships with the Windows operating system set to check for
updates, but it does not automatically download or install them. Downloading and
installation of critical operating system updates is the responsibility of each individual
customer (see your system administrator).
Lightspeed Server Guide
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Installation and Operation
Lightspeed Server Specifications
Hardware Specifications
This supersedes hardware specifications in the SuperMicro Server User’s Guide, Chapter 1.
The Lightspeed Server is a SuperMicro SuperServer. In addition to the general hardware
specifications (see SuperMicro Server User’s Guide), the Lightspeed Server has the
following components:
:
Table 1. Lightspeed Server Supplemental Hardware Specifications
Components
Description
GPU
1 or more GPU cards
OS Drive
1 SSD drive for Windows operating system
Storage Drives
K20/K80 - 2 media drives striped RAID-0 for local storage
K80SSD - 2 SSD media drives striped RAID-0 for local
storage
PCI Slots
K20 - 2 slots for the GPUs, 1 full height and 1 half height
K80/K80SSD - 1 slot for the GPU, 2 full height and 1 half
height
Optional PCI Cards
NOTE: In order to ensure optimal product performance and warranty coverage, it is
important that Telestream products be used in accordance with the product policy. It is
critical that our product policy be adhered to when using add-in cards. Telestream
policy states:
• Add-in card(s) are to be installed by Telestream, or an authorized agent, at or before
commissioning.
• Only Telestream-qualified add-in cards can be used. For the most up-to-date list
refer to the Lightspeed Server product sheet. Using untested and unknown add-in
cards will void the product warranty.
Following is a current list of approved Lightspeed Server add-in cards and their
corresponding part numbers. These are listed on the Lightspeed Server product sheet
and in the Operating Specifications on our Lightspeed Support web page:
Fibre Channel Cards
• ATTO Celerity FC-81EN Single-Channel 8Gb/s HBA (V-FIBRE-LS-SINGLE)
• ATTO Celerity FC-82EN Dual-Channel 8Gb/s HBA (V-FIBRE-LS-DUAL)
• QLogic QLE2560 Single-Channel 8Gb/s HBA (V-QLOGIC-FC-SINGLE)
• QLogic QLE2562 Dual-Channel 8Gb/s HBA
K20: V-QLOGIC-FC-SINGLE
K80/K80SSD: V-QLOGIC-FC-DUAL
Lightspeed Server Guide
Installation and Operation
Lightspeed Server Specifications
Ethernet Network Interface Cards
• Intel PRO/1000 PT or MT Dual Port Server adapter*
•
•
•
•
•
Intel PRO/1000 PT Quad Port Server adapter (V-ETH-LS-QUAD)
ATTO FastFrame NS-11 Single-Channel SFP+ 10GbE (V-10GBESPF-LS-SGL)
ATTO FastFrame NS-12 Dual-Channel SFP+ 10GbE (V-10GBESPF-LS-DUAL)
MYRICOM 10G-PCIE-8B-S+E 10GbE (V-MYRICOM-10G-SGL)
MYRICOM 10G-PCIE2-8B2 Dual Port 10GbE (V-MYRICOM-10G-Dual)
* Not resold by Telestream
Please contact Telestream or your authorized reseller (see Obtaining Support |
Information | Assistance).
Note: The Lightspeed Server has no user-serviceable parts. Any repair or additional
PCI card installation must be performed by Telestream or an authorized Telestream
service technician.
Lightspeed Server Front and Rear Panels
This supplements system interface topics in the SuperMicro Server User’s Guide, Chapter 3.
The Lightspeed Server has a removable front bezel with system interface buttons and
LEDs. The back plane has an optional Fibre-channel card.
Front Bezel LED Indicators and Buttons
The removable front bezel provides a system monitoring and control interface
featuring LED indicators and recessed power and reset buttons.
Figure 1. Lightspeed Server Front Bezel
LEDs (as described below)
Buttons (as described below)
LEDs (from left to right)
• System Overheat | FAN Fail | UID
• Network Activity (NIC1)
• Network Activity (NIC2)
• Hard Drive Activity
• Power
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Installation and Operation
Lightspeed Server Specifications
Reset/UID Button
Systems built prior to August 2013 have a Reset button you can use to perform a
hardware reboot. Systems built after that date have a UID button instead of a Reset
button, and you must use the Power button to perform a system reboot. The UID
button turns off the blue front or rear panel UID LED used to locate a particular unit
among many units in a rack or server room (see Managing the Lightspeed Server).
Power On/Off Button
Press the Power On/Off button to perform a normal power up/power down cycle or a
hardware reboot (hold the button down for 4 seconds). A reboot abnormally
terminates connected clients and systems and should be done only in the event of an
unrecoverable system error. Under normal conditions, you should properly disconnect
client programs and shut down the domain and OS before cycling power.
Rear Panel Ports and Connectors
In addition to the ports and connectors specified in the SuperMicro Server User’s Guide,
Chapter 1, the Lightspeed Server optionally can be configured with up to two
Telestream approved and installed I/O expansion cards. See Optional PCI Cards, page
10.
Figure 2. Lightspeed Server Rear Panel
Do not use the dedicated IPMI port
for Ethernet LAN access!
AC Power Connectors
2 Onboard 10Gb
Ethernet LAN ports
Three available slots (2 for K20) for
optional Telestream approved and
installed expansion cards
Lightspeed Server Guide
Installation and Operation
Installing the Lightspeed Server
Installing the Lightspeed Server
For all reference information relating to Lightspeed Server installation, refer to Chapter
1, Introduction, in the SuperMicro Server User’s Guide (www.supermicro.com/support/
resources/results.cfm). For installation steps, refer to Chapter 2, Server Installation.
Note: Before proceeding, work with your network administrator to determine
computer and network setting requirements.
Windows User ID and Password
You can log into the Lightspeed Server with the following Windows user account.
:
Table 2. Lightspeed Server Windows User Account
User
Administrator
Password
telestream!1
Getting Started with Vantage
To get started with Vantage, you should review the following topics in the Vantage
Domain Management Guide, and take action as appropriate.
• If you aren’t familiar with Vantage, read the Domain Management Overview chapter.
• Review the Network Requirements topic and configure your server accordingly.
• Create a Vantage Windows user account for the Vantage services to log in with, and
utilize its credentials. This user account should have read/write permissions as necessary for Vantage to have access to all input (monitor/watch) and output locations
and devices (see Before you Install > Windows Authentication Guidelines).
• Set the computer time (see Before you Install > Time Synchronization Guidelines).
• Obtain and install the Vantage license (see Before you Install > Installing and
Upgrading Vantage > Enabling a Vantage License).
• To integrate your Lightspeed Server with an existing Vantage domain, read Installing and Upgrading Vantage > Adding a Server to a Vantage Domain and Adding a
Lightspeed Server to an Existing Vantage Domain, and proceed as appropriate. You
may also want to consult with Telestream Support for any specific instructions
related to upgrading from your current Vantage version to the latest version.
• If you are not familiar with Vantage, read the first three chapters in the Vantage
User’s Guide to familiarize yourself with the client applications and how to create
workflows and process media in Vantage.
Now, you are ready to start creating workflows and processing media.
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Installation and Operation
Performance Tuning a Lightspeed Server
Performance Tuning a Lightspeed Server
The following adjustments can improve performance on your Lightspeed server. (For
details, consult with your System Administrator or a Telestream Field Sales Engineer).
1. In Performance Options, set Windows Performance options:
– Navigate to Start > Control Panel > System > Advanced system settings >
Settings > Advanced.
– Select Background services for Vantage transcoding nodes and SQL nodes.
– Select Programs for editorial systems and Vantage client applications that are not
running other Vantage services.
2. Disable Network throttling (see http://support.microsoft.com/kb/948066):
– Locate the NetworkThrottlingIndex registry value under this registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile\
– Set the value to: FFFFFFFF
3. Return to Performance Options (step 1), Data Execution Prevention tab:
– Select Turn on (select) Data Execution Prevention (DEP) for essential Windows
programs and services only.
4. Disable User Account Control (UAC) as follows:
– In Start > Control Panel > User Accounts > Change User Account Control
Settings, select Never Notify.
5. Set Power Options to High Performance with Sleep disabled:
–
–
–
–
Navigate to Start > Control Panel > Power Options.
Select the High Performance plan.
Set Sleep mode to Never (never sleep).
Select Change advanced power settings, and set all critical functions so that they
are always ON (this usually means setting them to Never turn OFF).
6. Disable (turn OFF) any real-time software applications and processes, such as the
following, that could adversely affect disk I/O performance or use excessive CPU:
– Real-time virus scanning of media files as they are being captured
– Automatic software updates that can preempt real-time services
– Real-time file indexing
7. Disable all unnecessary Windows services in the Start > Control Panel >
Administrative Tools > Services (consult your System Administrator).
8. Turn OFF all firewalls (including third party firewalls) and packet filtering, which may
cause unpredictable performance:
– Set Start > Control Panel > Windows Firewall > Turn off Windows Firewall.
Lightspeed Server Guide
Installation and Operation
Renaming a Lightspeed Server
9. You may increase network throughput by increasing buffer size within your
network adapter. Set your Network Adapter’s transmit and receive buffers to 1024:
– Start > Control Panel > Network and Sharing > Change Adapter Settings > Local
Area Connection > Properties
10. Disable any screen savers in Start > Control Panel > Display > Screen Savers.
11. Disable disk indexing in Start > Computer. Right-click each disk and uncheck Allow
files on this drive to have contents indexed in addition to file properties.
Renaming a Lightspeed Server
Each Vantage domain uses the name assigned to the Windows server that hosts the
Vantage domain database as its domain name. When you first receive your Lightspeed
Server, it has Vantage pre-installed with a Vantage domain database on the server. The
domain database uses the machine's name.
If you want to rename your Lightspeed Server and keep the pre-installed Vantage
database, you’ll complete the following tasks to ensure that your database is updated
with the new machine name (detailed steps following):
• Remove all Vantage services from the Vantage domain.
• Rename the Windows server that hosts the Vantage domain database.
• Restart the renamed server and add all Vantage services to the renamed domain.
Note: To complete this procedure, your Windows user must have permission to
rename the computer, or you must get assistance from your Windows domain
administrator. Be sure to schedule the rename during a maintenance window, as
renaming the Vantage domain interrupts all Vantage services in the domain and all
Windows services on the server are renamed.
Use the following steps to rename a Vantage server and domain.
1. Start the Vantage Management Console, select the domain to manage, and log on
as described in Starting the Vantage Management Console in the Vantage Domain
Management Guide.
2. Select Services in the component panel.
3. Take note of Storage, Variables, and/or Qualification Rules settings for each service
that you have configured.
Write down any Storage, Variable, and/or Qualification Rule settings that you
want to reconfigure after the Vantage domain is renamed.
Note: When you remove Vantage services from the domain, the Storage, Variable,
and Qualification rule configuration for each service is lost. The rest of the Vantage
domain configuration is retained. If you are changing the machine name during initial
server installation, no custom rules have been configured, so this does not apply.
4. Click a service in the Services details panel, then press Ctrl-A to select all services.
Lightspeed Server Guide
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Installation and Operation
Renaming a Lightspeed Server
5. Click the Remove Service button
in the toolbar.
6. Click Start > Administrative Tools > Server Manager.
7. Click Server Manager in the left pane.
8. Click Change System Properties in the right pane.
9. Select the Computer Name tab and click Change.
10. Enter the new computer name in the Computer Name text field and click OK. This
new computer name becomes your new Vantage domain name.
11. If prompted to do so, enter a Windows user name and password for an account that
has permission to rename this computer in the Windows domain.
12. Restart the server.
13. Start the Vantage Management Console, select the new domain to manage, and
log on.
14. Select Services in the Component panel.
15. Click the Add Service button
in the toolbar.
16. When the Select Service dialog appears, click Machine to sort the services by
machine name.
17. To add Vantage services for a specific machine, select the services you want and
click OK.
18. If any Storage, Variables, and/or Qualification Rules settings were configured for
services, add them now.
19. Send the new Vantage domain name to all Vantage users and administrators so
they can reconnect to the Vantage domain.
Lightspeed Server Guide
Installation and Operation
Adding a Lightspeed Server to a Vantage Array
Adding a Lightspeed Server to a Vantage Array
Your Lightspeed Server is factory-configured in a standalone, All-In-One Vantage
domain. This configuration includes its own database. You can add your Lightspeed
Server to a Vantage Array (a multi-server Vantage domain that may include a mix of
Lightspeed Servers and other Windows Servers).
Note: The Lightspeed Server is itself a Windows Server, so adding it to an Array is no
different than adding any other Windows Server running Vantage.
1. Verify that the Lightspeed Server is running, all Vantage Services are running on the
server, and no jobs are being processed in the local, factory-installed All-In-One
domain.
2. Verify that you have configured the other (non-Lightspeed) Vantage domain server
with Array, and it is active. Refer to the Vantage Domain Management Guide >
Installing a Vantage Distributed Domain, for more details.
3. Verify that the Lightspeed Server is on the same network as the Vantage Array
domain, with sufficient network permissions and access. Refer to the Vantage
Domain Management Guide > Network Requirements, to configure your network.
4. Start the Vantage Management Console, and select the new Array domain.
5. Add the services on the Lightspeed Server to the new Array domain, just like any
Vantage Services running on any Windows Server.
In an Array environment, Vantage automatically detects that the services running on a
Lightspeed Server are enabled for Lightspeed, and it will route jobs that require
Lightspeed to those services automatically. For example, jobs which use Lightspeedenabled video processing in Transcode/Transcode Pro, are automatically routed to a
Lightspeed Server. As such, you can safely mix Lightspeed Servers and other Windows
servers in an Array, and Vantage will ensure that jobs are routed to Vantage services on
the appropriate servers automatically.
Backing up the Lightspeed Server
In order to protect your Lightspeed Server from data loss, Telestream highly
recommends that you create an image of the Operating System drive (C:\) drive
immediately upon taking delivery of your server and that you perform periodic backups of all critical data on the server.
Several disk image software solutions are available for creating a restoration image that
you can use to restore the Lightspeed Server's Operating System drive (C:\) to its
original state. Using software solutions such as these, along with regular backups, you
can restore your server back to its original shipping state with all of your critical data:
• Norton Ghost
• Clonezilla
Consult with your IT/Systems administrator for details on creating restoration images
and performing a periodic backup of your Lightspeed's critical data.
Lightspeed Server Guide
17
18
Installation and Operation
Managing the Lightspeed Server
Managing the Lightspeed Server
IPMIView management software provides remote network management of one or
more Lightspeed Servers using IPMI messages over Ethernet LAN or a dedicated IPMI
LAN. If your Lightspeed Ethernet connector is used to connect to storage, you can use
the IPMI LAN connector to create an IPMI network among your Lightspeed Servers.
You can download IPMIView from the OEM, Supermicro, at this location:
ftp://ftp.supermicro.com/utility/IPMIView/.
You’ll find the manual at this location:
ftp://ftp.supermicro.com/utility/IPMIView/IPMIView20.pdf.
Among the tasks you can perform using IPMIView are these (see the manual for details):
• Discover Lightspeed Servers on the IPMI network (requires dedicated IPMI LAN)
• View system event logs
• Check current sensors and monitor history of fans, voltages, temperature, and
power supplies
•
•
•
•
•
•
•
•
View firmware revision levels
Perform various kinds of shutdowns and resets
Blink the UID LED to locate a particular unit in the rack or server room
Set fan speed
Manage LAN configuration, SNMP configuration, and RS232 modem
Manage users, passwords, and privileges
Set up paging of users in the event of malfunctions
Establish Text Console Redirection or KVM Console Video Redirection for remote
system control via text display or full graphic display
• Access virtual media
• Set up server management groups
• Update firmware
For detailed instructions about using any of these system management features,
consult the IPMIView User’s Guide.
Rebuilding a RAID Drive
If you receive a RAID error message from a Lightspeed server instructing you to rebuild
a RAID drive, a tool and instructions for rebuilding the RAID are included in the software
provided with the server. The path to the RAID UI and the docs is C:\Program Files
(x86)\Intel\Intel(R) Rapid Storage Technology enterprise.
• The UI software is IAStorUI
• The IAStorUI documentation is IAStorHelp
Lightspeed Server Guide
Installation and Operation
Obtaining Support | Information | Assistance
Obtaining Support | Information | Assistance
This supplements the SuperMicro Server User’s Guide, Chapter 1, topic 1-5. You should not
contact SuperMicro for support or assistance.
Table 3. Telestream Contact Information
Resource
Contact Information
Vantage Support
Website: www.telestream.net/telestream-support/
vantage/support.htm
Support Email. support@telestream.net
Terms and times of support services vary, per the terms of
your current service contract with Telestream.
Vantage Information,
Website: www.telestream.net/telestream-support/
Assistance, FAQs, Forums, vantage/support.htm
& Upgrades
Support Email. support@telestream.net
Telestream
Website: www.telestream.net
Sales and Marketing Email: info@telestream.net
Telestream
848 Gold Flat Road
Nevada City, CA USA 95959
Lightspeed Server Guide
Vantage Reseller Support
If you purchased your Lightspeed Server from a reseller,
please contact your reseller for support.
International Reseller
Support
Website: www.telestream.net
Telestream Technical
Writers
Email: techwriter@telestream.net
See the Telestream website for your regional authorized
Telestream reseller.
If you have comments or suggestions about improving
this document, or other Telestream documents—or if
you've discovered an error or omission, please email us.
19
20
Installation and Operation
Return Material Authorization (RMA) Procedure
Return Material Authorization (RMA) Procedure
This supplements RMA procedures in the SuperMicro Server User’s Guide. Do not return this
server to SuperMicro or contact SuperMicro for return material authorization.
CAUTION: The Lightspeed Server is a sealed device, with no serviceable parts and no
internal peripheral bays. You should never open or attempt to upgrade or alter it.
Doing so exposes you to electrical hazard, may damage the unit, and may invalidate
your warranty.
If your Lightspeed Server needs service of any kind, regardless of whether you
purchased the Lightspeed Server from Telestream or an authorized reseller, contact
Telestream directly for return material authorization.
Please contact Telestream at:
• Email: support@telestream.net
• In the US, telephone: 1-877-257-6245
• From international locations, telephone: 1-530-470-2036.
Provide your organization name, and contact information, the serial number of the
inoperative unit, and request a Return Material Authorization.
Before returning your Lightspeed Server, Telestream recommends that you back up the
entire contents of all server drives. See Backing up the Lightspeed Server for details.
Lightspeed Server Guide
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