Hit ITE - Oticon

Hit ITE - Oticon
Thank you
Thank you for choosing our product as your means to better hearing.
Instrument View CIC/MIC
Instrument View ITC
Instrument View ITE
Changing batteries
Turning your instruments ON and OFF
Inserting your hearing instruments
Programs (Optional)
Stand-by – (only for instruments with push-button)
Volume Control (Optional for ITE only)
Telecoil (Optional)
Auto Phone (Optional)
Caring for your hearing instruments
Seven easy steps to better hearing
Common problems and their solutions
To support your efforts, we have put great care and attention into making sure that
your new hearing instruments are of the highest quality and that they are easy to use
and maintain.
We recommend that you read this manual carefully to achieve the maximum benefit
of your new hearing instruments.
Congratulations on your decision to actively improve your hearing with today’s most
advanced hearing technology in the market.
Please familiarise yourself with the entire contents of this booklet before using your
hearing instruments. It contains instructions and important information about the use
and handling of your hearing instruments and batteries.
Yellow Pages
Instrument View CIC/MIC
Microphone opening
Battery door
Sound outlet +
wax protection system
Pull-out string
Ventilation opening
Ventilation opening
Battery size: 10
Instrument View ITC
Sound outlet +
wax protection system
Push-button (Optional)
Microphone openings
Ventilation opening
Battery door
Battery size: 312
Ventilation opening
Instrument View ITE
Microphone openings
Battery door
Push-button (Optional)
Volume Control Wheel
Battery size: 312
Sound outlet +
wax protection system
Ventilation opening
Changing batteries
The correct battery size appears in the instrument overview in the first section
of this document.
A worn out battery should be removed immediately and disposed of according
to local regulations.
When the battery power is low, you will hear 2 beeps. This pre-warning starts when
the battery has only a few hours of operation left. The pre-warning will be repeated
in moderate intervals to indicate it is time to change the battery.
To replace the battery, follow these instructions:
• Open the battery door with your fingernail and remove
the old battery. The old battery may be removed by
using the magnetic end of your MultiTool.
• Remove the sticky label from the + side of the new battery.
Turning your instruments ON and OFF
• Insert the new battery so that its + marking faces the
+ sign printed on the battery door.
Turn ON your hearing instrument by closing the battery door
completely with the battery in place.
• Close the battery door. If you feel any resistance, you may
have inserted the battery incorrectly. Reinsert the battery
and try again.
When the battery door is closed the instrument will start up
by playing a jingle. This indicates that the battery is working
and the instrument is operating.
It will take a few seconds before the battery works to full
Turn OFF your hearing instrument by opening the battery door
with your fingernail.
To preserve the battery, make sure your hearing instrument
is switched off when you are not wearing it.
Open the battery compartment fully to allow air to circulate whenever you are not
using your hearing instrument, especially at night!
Inserting your hearing instruments
Programs (Optional)
Place the tip of the hearing instrument in your ear canal.
Your hearing instruments may have a push-button for switching between different programs.
Gently pull out your earlobe and push the hearing instrument into the ear canal, twisting slightly if necessary,
following the natural contour of the ear canal.
DO NOT use the battery door as a handle to insert or remove
your instruments. It is not designed for this purpose.
Push briefly on the button to activate the program switch.
Your hearing instrument can have up to 4 different programs. When switching between
the different programs, your hearing instrument will beep. The number of beeps will
indicate which programme you are using.
e One beep, when you switch to programme 1
ee Two beeps, when you switch to programme 2
eee Three beeps, when you switch to programme 3
eeee Four beeps, when you switch to programme 4
Below you can see a description of the programs available in your hearing instrument.
Stand-by – (only for instruments with push-button)
Prg. 1:
If your hearing instrument has a push-button, push the button for a minimum of 3 seconds
to set the instrument in stand-by mode.
Prg. 2:
To reactivate the instrument, push the button briefly again.
Prg. 3:
Use the stand-by function if you need to silence the instrument.
for 3 seconds
Prg. 4:
To be filled out by your Hearing Care Professional.
Do not use the stand-by function as a switch off as the hearing aid still draws current
from the battery in this mode.
Volume Control (Optional for ITE only)
Telecoil (Optional)
Your ITE instrument may have a Volume Control Wheel. The Volume Control Wheel can
be turned with the tip of a finger and can be rotated infinitely both ways.
The telecoil is a receiver for audio signals transmitted from an inductive loop installation.
The telecoil is meant for telephone conversations and for loop systems in e.g. theatres,
churches or lecture rooms.
The Volume Control allows you to adjust the volume in specific listening situations
to the level you feel comfortable with.
To increase volume, turn the wheel forward.
Volume Control
The telecoil is activated by the push-button as switching between programs. When activated,
you will hear a certain number of beeps corresponding to the telecoil programme.
See “Programs” for where the telecoil programme is placed.
To decrease volume, turn the wheel towards
the back of your head.
You will hear a beep when you increase or
decrease the volume.
When the hearing instrument is turned on, it starts up at a preferred volume level. When
adjusting the volume control to the preferred level, this is indicated by 2 short beeps.
Auto Phone (Optional)
The hearing instrument may have a built-in Auto Phone functionality. When the hearing
instrument is close to a telephone receiver, the Auto Phone will activate a Phone Program.
When the Phone Program is activated you will hear a number of beeps.
When you end your telephone conversation, the hearing instrument will automatically
return to the previous program.
Not all telephones can activate the Auto Phone.
The telephone receiver must have a special magnet
fitted. Please follow the separate instructions for
mounting the magnet, which is available from your
Hearing Care Professional.
If you use an Auto Phone magnet:
• Keep magnets out of reach of children and pets. If a magnet is swallowed, see a
doctor immediately.
• Do not wear the magnet in a breast pocket and always keep it 30 cm away from
active implantable devices. Preferably, use the telephone with magnet on the
opposite side than a pacemaker or other active implantable devices.
Not available for CIC.
• Keep the magnet 30 cm away from credit cards and other magnetically sensitive
Caring for your hearing instruments
Your ear canal produces ear wax (cerumen) which may clog up the sound outlet or the
ventilation opening of your hearing instrument. Therefore your hearing instrument may
contain a filter or another device to prevent wax accumulation. Consult your Hearing Care
Professional for instructions about the specific wax protection system in your hearing
When handling a hearing instrument, keep it over a soft surface to avoid damage if you
drop it.
Cleaning the instrument
The multi-purpose tool contains a brush for the special purpose of cleaning your
instruments. This should be used to ensure the best care and performance of your
hearing instruments.
Cleaning the instrument
• Open the battery door.
• Clean away any traces of wax from around the
ventilation opening and sound outlet with the brush.
• If microphone openings are clogged by dust or dirt, this
will affect the performance of the instrument. Carefully
brush away visible signs of debris from the openings
while twisting the brush.
• Clean the ventilation openings by pressing the brush
through the hole while twisting it slightly.
• Use the cloth to clean the surface of the instrument.
The hearing instrument itself must never be washed or
immersed in water or other liquids!
How to change NoWax
1. Remove the tool from the shell. The tool has two arms, one with the new filter
and one with the removal tool.
2. Push the removal tool into the existing waxfilter and remove the used filter from
the hearing instrument.
3. Push the new filter into the hearing instrument.
4. Throw out the used tool.
Replace brush when necessary. Just pull it out of the
handle and insert a new fresh brush. Press the new one
firmly into the handle.
Avoiding heat, humidity and chemicals
Seven easy steps to better hearing
Your hearing instrument must never be exposed to extreme heat e.g. left inside a parked
car in the sun. They must never be exposed to a lot of moisture e.g. steam baths, showers
or heavy rain. Nor must they be dried in microwave ovens or other ovens.
It takes time to adjust to a new hearing instrument. How long this adjustment takes
differs from person to person. It will depend on a number of factors, such as whether
you have had a hearing instrument before and the degree of your hearing loss.
Wipe the batteries carefully if moisture is present as it may affect their performance.
Using an anti-humidity kit can help to avoid these problems and may even extend the
life of your hearing instrument. Consult your Hearing Care Professional for further advice.
1. In the quiet of your home
Try to accustom yourself to all the new sounds. Listen to the many background sounds
and try to identify each sound. Bear in mind that some sounds will seem different from
what you are used to. You may have to learn to identify them again. Note that in time
you will get accustomed to the sounds in your environment – if not please contact your
Hearing Care Professional.
The chemicals in cosmetics, hairspray, perfume, after shave lotion, suntan lotion and
insect repellant can damage your hearing instrument. You should always remove your
hearing instrument before applying such products and allow time for the product to
dry before refitting your hearing instrument. If you use lotion, be sure to wipe your hands
dry before putting on your hearing instrument.
If using the hearing instrument makes you tired, take them off for a little while and have
a rest. Gradually, you will begin to be able to listen for longer periods of time. Soon, you
will be able to wear your hearing instrument comfortably all day long.
2. Conversation with another person
Sit with someone else in a quiet room. Face each other so you can read facial expressions easily. You may experience new speech sounds, which can seem a little disturbing
in the beginning. However, after the brain has adapted to the new speech sounds, you
should hear speech clearer.
5. Telecoil use in church, theatre or cinema
An increasing number of churches, theatres and public buildings often have loop systems
installed. These systems send out wireless sound to be received by the telecoil in your
hearing instrument. Typically, a sign will let you know whether the place has a telecoil.
Ask your Hearing Care Professional for details.
3. Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since
they usually speak clearly, then try other TV programs.
6. Using the telephone
When using the telephone, tilt the receiver edge lightly on your
cheek-bone in order to let the sound flow directly into the hearing
instrument microphone opening. This way, the hearing instrument will not whistle and you ensure the best conditions to
understand the conversation. When you have the receiver in
this position, remember to speak directly into the mouthpiece on the telephone in order to ensure good understanding on the other “end of the line”.
If you find it difficult to listen to TV or radio, your Hearing Care Professional should be
able to give you advice on available accessories to enhance your listening capabilities
for TV and radio.
4. In group conversations
Group situations are usually accompanied by a greater degree of background noise, and
are, therefore, naturally more difficult to cope with. In such situations, therefore, focus your
attention on the person you want to hear. If you miss a word, ask the speaker to repeat.
If your hearing instrument has a telecoil (and your telephone has a built in tele-loop) you
can switch into telecoil program in order to improve the sound reception further.
Remember that the telecoil in your hearing instrument may pick up disturbing signals
from electronic devices, such as fax machines, computers, televisions or similar. Make
sure that the hearing instrument has a distance of 2-3 meters to such devices when
using the telecoil programme.
Use your hearing instruments all day long
The best way to ensure better hearing is to practice listening until you can wear your
hearing instruments comfortably all day. In most cases, you will not get the full benefit
of the hearing instuments if you use them infrequently.
7. Wireless and mobile phones
Your hearing instrument is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However not all mobile phones are hearing
instrument compatible. The varying degree of disturbance can be due to the nature of
your particular mobile phone.
Your hearing instruments will not restore normal hearing. Nor will they prevent or
improve a hearing impairment resulting from a physiological condition. What they will
give you, however, is help towards making better use of the hearing ability that you
have. If you have two hearing instruments always wear both.
The most important benefits of wearing two hearing instruments are:
If you find it difficult to obtain a good result while using your mobile telephone, your
Hearing Care Professional should be able to give you advice on available accessories
to enhance listening capabilities.
• Your ability to localize sounds will improve.
• It will be easier to understand speech in noisy surroundings.
• You will experience a fuller, more comfortable sound picture.
Common problems and their solutions
Possible causes
No sound
Worn-out battery
Change battery
Clogged sound outlet
Clean instrument sound outlet/change NoWax
pg. 20
Clogged sound outlet
Clean instrument sound outlet/change NoWax
pg. 20
Wipe battery and instrument with dry cloth
pg. 22
Worn-out battery
Change battery
Hearing instrument inserted improperly
Reinsert hearing instrument
Ear wax accumulated in ear canal
Have ear canal examed by your doctor
or reduced sound
pg. 7
pg. 7
pg. 10
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
International Warranty
Your hearing instruments are covered by a limited warranty issued by the manufacturer
for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing instrument itself, but not accessories such
as batteries, tubing, earwax filters etc.
If you need service
Take your hearing instrument to your Hearing Care Professional, who may well be able to
sort out minor problems and adjustments on the spot.
Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorized party, exposure to corrosive conditions, physical changes in your ear,
damage due to foreign objects entering the device, or incorrect adjustments are NOT
covered by the limited warranty and may void it.
The above warranty does not affect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your Hearing Care Professional
may have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.
Warranty Certificate
Product approval, precautions and markings
Name of Owner:
The hearing instrument may (CIC doesn’t) contain a radio transmitter using short range
magnetic induction technology working at 3.84 MHz. The magnetic field strength of the
transmitter is < -42 dBμA/m @ 10m.
Dispenser Address:
The emission power from the radio system is well below international emission limits for
human exposure. For comparison, the radiation of the hearing instrument is lower than
unintended electromagnetic radiation from for example halogen lamps, computer
monitors, dishwashers etc. The hearing instrument complies with international standards
concerning Electromagnetic Compatibility.
Dispenser Phone:
Purchase Date:
Warranty Period:
Model Left:
Serial no.:
Model Right:
Serial no.:
Due to the limited space available on the instruments all relevant approval markings are
found in this document.
Battery Size:
The hearing instrument contains a module with:
You should familiarise yourself fully with the following general warnings and the entire
contents of this booklet before using your hearing instruments.
IC: 1350B-FUITE01
Hearing instruments and batteries can be dangerous if swallowed or used improperly.
Such actions can result in severe injury, permanent hearing loss, or can even be fatal.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference.
2. this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
908 68 710 00 / 01.09
The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.
• Hearing instruments, their parts, and batteries are not toys and should be kept out
of reach of children and anyone who might swallow these items or otherwise cause
injury to themselves.
• Never change the battery or adjust the controls of the hearing instrument in front
of infants, small children or people with learning difficulties.
• Discard batteries carefully in a place where infants, small children or people with
learning difficulties cannot reach them.
• Batteries have occasionally been mistaken for pills. Therefore check your medicine
carefully before swallowing any pills.
• Never put your hearing instruments or batteries in your mouth for any reason, as
they are slippery and could be swallowed by accident.
• Most hearing instruments can be supplied with a tamper-resistant battery compartment upon request. This is strongly recommended for infants, small children, and
people with learning difficulties.
If a battery or hearing instrument is swallowed, see a doctor immediately.
Usage of hearing instruments
• Hearing instruments should be used only as directed and adjusted by your hearing
care professional. Misuse can result in sudden and permanent hearing loss.
• Never allow others to wear your hearing instruments as incorrect/wrongful usage
could cause permanent damage to their hearing.
Battery use
• Always use batteries recommended by your hearing care professional. Batteries of low
quality may leak and cause bodily harm.
• Never attempt to recharge your batteries. They may explode and cause serious injury.
• Never dispose of batteries by burning them. There is a risk that they will explode and
cause serious injury.
Dysfunction in hearing instruments
• Hearing instruments may stop functioning, for instance if the batteries have expired or
if the tubing is blocked by moisture or earwax. You should be aware of this possibility,
in particular when you are in traffic or otherwise dependent on warning sounds.
• Your hearing instrument has been thoroughly tested for interference, according to the
most stringent international standards. But new technical developments constantly
bring new products into society, and some may emit electromagnetic radiation, leading
to unforeseen interference in hearing instruments. Examples include induction
cooking appliances, shop alarm systems, mobile telephones, fax machines, personal
computer devices, X-rays, Computer tomography etc.
• Your hearing instruments are designed to comply with the most stringent Standards
of International Electromagnetic Compatibility. However, your hearing instrument may
cause interference with other medical devices. Such interference can also be caused
by radio signals, power line disturbances, airport metal detectors, electromagnetic
fields from other medical devices and eletrostatic discharges.
Hereby, Oticon A/S declare that this hearing instrument is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of comformity is available at:
Wax protection system
• Always visually inspect your hearing instrument to ensure that there is no gap
between the NoWax flange and the tip of the instrument.
• If the instrument is equipped with a different wax protection system, follow the
directions specified by your hearing care professional when replacing the wax
protection system.
If you are in any doubt about the use or replacement of your wax protection system,
contact your hearing care professional.
908 68 710 00 / 01.09
Consult a doctor if you experience any of these side effects.
Oticon A/S
Kongebakken 9
DK-2765 Smørum
908 68 710 00 / 01.09
Possible side effects
• Hearing instruments may cause an accelerated accumulation of cerumen (ear wax).
• The otherwise non-allergenic materials used in hearing instruments may in rare cases
cause a skin irritation.
0543 0682
Waste from electronic
equipment must be
handled according to
local regulations.
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