Quick Reference Guide For Credit Card Processing

Quick Reference Guide For Credit Card Processing
Quick Reference Guide
For Credit Card Processing
®
By Commerciant—mPowering Payments Everywhere
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By Commerciant—mPowering Payments Everywhere
(Mobilescape 3000 and 5000)
Screen Elements
Icons Description
Quick Reference Guide
For Credit Card Processing
®
(Mobilescape 3000 and 5000)
Screen Elements
Icons Description
Unit is plugged into an external power source such as a wall socket or a vehicle power source.
Unit is plugged into an external power source such as a wall socket or a vehicle power source.
Battery life indicator. Lowest line indicates that you should immediately change to an external power source.
Battery life indicator. Lowest line indicates that you should immediately change to an external power source.
Tower indicates that you are connected to the cellular network. Question mark indicates that you are not.
Tower indicates that you are connected to the cellular network. Question mark indicates that you are not.
Active data session over the cellular network.
Active data session over the cellular network.
back
Returns to the previous screen.
cancel
Aborts the session and returns to the main menu.
Swiped Credit Card Transactions
1.
From the main menu select
2.
In the Transaction Options menu select
sale
.
3.
Swipe the card from right to left with the magnetic stripe down and facing away from you.
4.
Enter the dollar amount. Select
5.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
6.
If the Confirm Tip screen appears, touch "no" to proceed or "yes" to add tip amount. Select
7.
Have the customer sign the display with the stylus. Select
Done
.
sale
.
Swipe the card from right to left with the magnetic stripe down and facing away from you.
5.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
.
6.
If the Confirm Tip screen appears, touch "no" to proceed or "yes" to add tip amount. Select
and give the receipt to the customer.
7.
Have the customer sign the display with the stylus. Select
.
enter
Done
enter
.
Done
enter
.
Done
In the Transaction Options menu select
3.
Select
4.
Enter the 2-digit expiration month. Select
5.
Enter the 2-digit expiration year. Select
6.
Enter the dollar amount. Select
7.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
8.
If the Confirm Tip screen appears, touch "no" to proceed or "yes" to add a tip amount. Select
9.
Have the customer sign the display with the stylus. Select
.
.
. Enter the 16-digit card number. Select
enter
.
.
enter
.
.
Done
enter
.
Done
and give the receipt to the customer.
.
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Select
4.
Enter the 2-digit expiration month. Select
5.
Enter the 2-digit expiration year. Select
6.
Enter the dollar amount. Select
7.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
8.
If the Confirm Tip screen appears, touch "no" to proceed or "yes" to add a tip amount. Select
9.
Have the customer sign the display with the stylus. Select
enter card
.
sale
.
. Enter the 16-digit card number. Select
enter
.
.
enter
enter
enter
.
.
Done
enter
.
Done
and give the receipt to the customer.
10.
An additional copy of the receipt will print that contains extra space allowing for a manual imprint of the
credit card to be taken. This feature helps in providing proof that the card was present at the time of
transaction.
10.
An additional copy of the receipt will print that contains extra space allowing for a manual imprint of the
credit card to be taken. This feature helps in providing proof that the card was present at the time of
transaction.
11.
Place the blank portion of the receipt on top of the credit card. Using the flat side of the stylus, trace the
cardholder information, including name, 16-digit card number, and expiration date. Keep the second
receipt for your records.
11.
Place the blank portion of the receipt on top of the credit card. Using the flat side of the stylus, trace the
cardholder information, including name, 16-digit card number, and expiration date. Keep the second
receipt for your records.
P/N 100113 Rev C
.
and give the receipt to the customer.
Manual Credit Card Transactions
From the main menu select
enter
In the Transaction Options menu select
Enter the dollar amount. Select
2.
enter
From the main menu select
2.
4.
1.
sale
1.
3.
.
Manual Credit Card Transactions
enter card
Aborts the session and returns to the main menu.
Swiped Credit Card Transactions
.
enter
Returns to the previous screen.
2901 Wilcrest Drive, Suite 250
Houston, TX 77042
(713) 735-5500
www.commerciant.com
P/N 100113 Rev C
2901 Wilcrest Drive, Suite 250
Houston, TX 77042
(713) 735-5500
www.commerciant.com
.
Quick Reference Guide
For Credit Card Processing
®
By Commerciant—mPowering Payments Everywhere
(Mobilescape 3000 and 5000)
Void Credit Card Transactions
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
Have the customer sign the display with the stylus. Select
customer.
.
.
void
enter
Yes
to proceed.
Yes
. Select
to proceed.
Done
and give the receipt to the
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
If the Enter Invoice screen appears, enter the invoice number for the return. Select
6.
Have the customer sign the display with the stylus. Select
the customer.
.
return
.
Yes
to proceed.
.
enter
Done
enter
.
and give the receipt to
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
6.
Have the customer sign the display with the stylus. Select
customer.
.
.
pre-authorize
to proceed.
Yes
.
Done
enter
.
and give the receipt to the
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
Have the customer sign the display with the stylus. Select
customer.
.
.
void
enter
Yes
to proceed.
Yes
. Select
to proceed.
Done
and give the receipt to the
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
If the Enter Invoice screen appears, enter the invoice number for the return. Select
6.
Have the customer sign the display with the stylus. Select
the customer.
.
return
.
Yes
to proceed.
.
enter
Done
enter
.
and give the receipt to
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
6.
Have the customer sign the display with the stylus. Select
customer.
.
enter
pre-authorize
.
to proceed.
Yes
.
Done
enter
.
and give the receipt to the
Force Credit Card Transactions
Force Credit Card Transactions
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
.
.
force
to proceed.
Yes
.
5.
Enter the authorization number from the receipt. Select
6.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
7.
On the confirm tip screen, touch "no" to proceed or "yes" to add a tip amount. Select
8.
Have the customer sign the display with the stylus. Select
customer.
P/N 100113 Rev C
(Mobilescape 3000 and 5000)
Void Credit Card Transactions
Pre-Authorization Credit Card Transactions
Pre-Authorization Credit Card Transactions
enter
By Commerciant—mPowering Payments Everywhere
Return Credit Card Transactions
Return Credit Card Transactions
enter
Quick Reference Guide
For Credit Card Processing
®
OK
.
Done
2901 Wilcrest Drive, Suite 250
Houston, TX 77042
(713) 735-5500
www.commerciant.com
enter
Done
and give the receipt to the
.
.
1.
From the main menu select
2.
In the Transaction Options menu select
3.
Swipe or manually enter the card number. Select
4.
Enter the dollar amount. Select
5.
Enter the authorization number from the receipt. Select
6.
If the Enter Invoice screen appears, enter in the appropriate invoice number. Select
7.
On the confirm tip screen, touch "no" to proceed or "yes" to add a tip amount. Select
8.
Have the customer sign the display with the stylus. Select
customer.
P/N 100113 Rev C
.
enter
.
force
to proceed.
Yes
.
OK
.
Done
2901 Wilcrest Drive, Suite 250
Houston, TX 77042
(713) 735-5500
www.commerciant.com
enter
Done
and give the receipt to the
.
.
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