Avid AS3000 server BIOS update guidance document

Avid AS3000 server BIOS update guidance document
Avid AS3000 server BIOS update guidance
document
Document Overview:
The Avid hardware engineering group in concert with the hardware vendor are
recommending that the BIOS be updated to attend to memory related items found
post the product release. The steps are noted below and in the Appendix are the
steps for the creation of the required USB Bootable Flash drive that is required.
Please read, print, and observe the steps calling out the power off / remove
power for the updates to be applied properly. It is possible to put the system into a
failed state if the power change steps are not followed.
There are notations in some of the posted documentation that a specific lower
version is required before update to a newer version. The Avid experience is that
going to newer BIOS is not a concern.
Actions to update the motherboard:
1.1
Boot off a USB Drive
1.1.1
Install the USB key in the front USB slot.
1.1.2
During boot up press Delete key, to enter the BIOS Setup.
1.1.3
Go to BOOT and Hard Disk Drives.
1.1.4
Make 1st drive the USB drive. <Esc>
1.1.5
Go to Boot Device Priority and make sure 1st Boot Device is
the USB drive.
1.1.6
Press F10 and answer yes.
1.1.7
The system will boot off the USB drive and present you with
a menu similar to this.
------------------------------------------------1.2
PERFORM ALL UPDATES:
------------------------------------------------FOR INDIVIDUAL UPDATES PERFORM STEPS IN THE FOLLOWING
NUMERICAL ORDER:
1) Update BIOS to version CASVV240
2) Update BMC firmware to version CAADN080
3) Update thermal Profile to version G109AC19
Below are the segments of the Update process as shown to the user on the
system command console (DOS) window.
1.3
1.4
1.5
Update the BIOS
1.3.1
Select Option 1. The BIOS will update automatically.
1.3.2
Press any key when prompted to do so.
Update BMC Firmware
1.4.1
Select Option 2
1.4.2
Answer y (yes) to do you want to load?
This is the slowest part of the process so please be
patient!
1.4.3
The Firmware will update.
Update Thermal Profile
1.5.1
Select Option 3
1.5.2
The Thermal Profile will update.
1.5.3
The fans will speed up and slow down a few times.
1.5.4
At the end the word PASS will be displayed.
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1.5.5
Press any key to shut down the system.
1.5.6
Remove power from the system for 1 minute.
1.5.7
Remove the USB drive also.
1.5.8
Reconnect power and turn on the system.
Check BIOS settings
1.6.1
The system will stop booting and report the CMOS is wrong.
1.6.2
Press F1 to go into the BIOS Set up.
1.6.3
Press F9 and load optimal defaults.
1.6.4
Press [OK]
1.6.5
Under Main>
1.6.5.1
Verify the BIOS version is now CASVV240
1.6.6
1.6.7
1.6.8
1.6.9
1.6.5.2
Verify the processor speed correlates to the CPU on
order and the count is 2.
1.6.5.3
Confirm installed Memory quantity is detected.
1.6.5.4
Date and time is set to local time as appropriate.
Under Advanced> CPU Configuration> .
1.6.6.1
Verify Intel® HT Technology to Enabled.
1.6.6.2
Verify Intel® Speed Step™ tech is set to Enabled.
1.6.6.3
Verify Intel® C-STATE tech is set to Enabled.
1.6.6.4
Press [ESCAPE]
Under Advanced> IDE configuration>
1.6.7.1
Verify Configure SATA#1 to RAID.
1.6.7.2
Press [ESCAPE]
Under Advanced> USB Configuration>
1.6.8.1
Verify USB 2.0 Controller Mode is set to HiSpeed.
1.6.8.2
Press [ESCAPE]
Under Advanced>IPMI Configuration>
1.6.9.1
Verify the BMC Firmware.
1.6.10 Under Advanced>IPMI Configuration> Verify LAN
Configuration> IP Address>
1.6.10.1 Confirm IP Address Source is set to 1
1.6.10.2 Confirm IP address to 010.001.001.020.
1.6.11 Under Advanced>IPMI Configuration>Set LAN
Configuration> Subnet Mask>
1.6.11.1 Confirm Subnet Mask is 255.255.255.000.
1.6.11.2 Then Press [ESCAPE] [ESCAPE] [ESCAPE]
***Note:: End Users may elect to
configure a different IPMI address and
network subnet mask parameters for
their site. These are the factory default
values ***
1.6.12 Under Advanced> Onboard Device Configuration>
1.6.12.1 Confirm Intel 82567 NIC PXE is Enabled.
1.6.13 Under Advanced> APM Configuration>
1.6.13.1 Confirm Restore on AC Power Loss to Last State.
***Note:: End Users may elect to
configure a different setting. Many sites
set this to Always On for critical server
deployments. ***
1.6.13.2
1.6.14 Press F10 to save and exit. Allow system to boot up.
Appendix A: How to build a FreeDOS bootable
thumb drive and apply the AIC Castor
motherboard update BIOS firmware
2.0
Locate the following items and build a local repository of the files.
2.1
Locate and / or build a USB Flash Drive to have a DOS Bootable
setup to allow the BIOS updates to be installed on the AS3000
server Castor Motherboard. There are several published
schemes on how to do this.
2.1.1
Example How To Links
2.1.1.1
http://www.howtogeek.com/136987/how-to-create-abootable-dos-usb-drive/
2.1.1.2
https://www.raymond.cc/blog/easily-install-freedosin-usb-flash-drive-for-bios-flashing/
2.1.1.3
http://www.techrepublic.com/article/pro-tip-userufus-to-create-a-bootable-usb-drive-to-installalmost-any-os/ (Reference the RUFUS tool and
FREEDOS option)
2.2
Be logged onto a Windows host as a member of the
Administrator’s group.
2.3
Set the folder options view to expose system files that are
nominally set to be hidden from view. (Ref for Win 7 :
https://www.bleepingcomputer.com/tutorials/show-hidden-filesin-windows-7/)
2.4
Stage the extracted files from the file named
Avid_BIOS_Castor_240.zip. Here is the current URL to access
the Avid How-To support page article.
https://na25.salesforce.com/articles/en_US/How_To/AvidAS3000-Castor-240-BIOS-kit?popup=true
2.5
Place all of the files onto the root of the USB (replace the
existing AutoExec.bat file).
2.6
Review the AutoExec.bat file (edit) to see the content at the top
of the files is as shown in the example below:
Example AutoExec.bat file first lines in the file:
@echo off
cls
path=\
REM **************************************************************************
REM MAIN MENU
REM **************************************************************************
:choice_menu
cls
echo ]
Avid AS3000 System Update Package.
echo ] Created by Keith James 09/28/12
CAADN054 - OB212C16
- Sets BIOS to CASVV195 and BMC to
echo ] Modified by Keith James 09/02/14
CAADN060 - OB212C16
- Sets BIOS to CASVV220 and BMC to
echo ] Modified by Keith James 02/04/15
CAADB080 - G109AC16
- Sets BIOS to CASVV230 and BMC to
echo ] Modified by Dave Pineault 12/06/16
CAADB080 - G109AB18
- Sets BIOS to CASVV240 and BMC to
echo ]
echo ]------------------------------------------------echo ]
PERFORM ALL UPDATES:
echo ]
echo ]
echo ]
FOR INDIVIDUAL UPDATES PERFORM
echo ]
STEPS IN THE FOLLOWING NUMERICAL ORDER:
echo ]
echo ]
1) Update BIOS to version CASVV240
echo ]
echo ]
2) Update BMC firmware to version CAADN080
echo ]
echo ]
3) Update thermal Profile to version G109AB18
3.0
Revision History
Rev
Level
Change
Changed By
Date
K. James
04/02/2015
D.Pineault
01/06/2017
D.Pineault
01/09/2017
Created. Reflects New BIOS/BMC
A
Versions with AVID ‘baked’
defaults.
B
C
Creating a Customer Facing
version of the instructions with
added details.
Recreated the screen for 240
version and revised the contents of
the ZIP files.
D
Add BIOS updates can be jumps.
D.Pineault
01/17/2017
E
Add notes about showing the
hidden system files when building
the flash drive and show the text
from the expected to be in place
AutoExec.bat file
D.Pineault
06/08/2017
Avid Internal File Posting:
\\Shark\3rd_Party\AIC\BIOS\1U
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