iFlex Setup Instructions for iPad

iFlex Setup Instructions for iPad
IFLEX SETUP INSTRUCTIONS FOR IPAD
BEFORE YOU BEGIN:
CONNECT:

Ensure you have quality Wi-Fi connectivity to a wireless network (at least 2 or 3
bars).
NOTE: The “Quintiles” Wi-Fi network in the office is not authorized for mobile
devices.
CREATE:
If you already have an Apple ID from a previous Apple device or Apple iTunes
account you’ve used, you may skip this step.
NOTE: Your Apple ID is a personal account and as such, corporate credit
cards and corporate e-mail addresses should not be used for your Apple ID.
Any discretionary purchases made are billed to and owned by the customer.
Likewise, these purchases will follow your account, should you choose to use
your Apple ID on another device.

On your device, go to the Settings app, tap

At the bottom of the window, tap Create New Apple ID.

Follow the prompts on the screen to create your Apple ID.
NOTE: Remember to use a personal e-mail address and personal credit card
as Quintiles is not responsible for this account. If you have trouble with your
Apple ID, please contact Apple by clicking here.
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UPDATE:
It is important that your device is updated to the most recent operating system
version before setting up iFlex. Please follow the steps below:

On your device, please go to Settings > General > Software Update

If a newer version of software is available, it is recommended that you update the
device before proceeding. If an update is not available for your device, proceed
to the next section.
INSTALLING CITRIX REVEIVER ON YOUR IPAD:
1. Open the App Store
2. Tap the “Search” entry field at the top right of the screen:
3. Search for “Citrix Receiver” and then tap the
4. Look for the app displayed below and then tap the
button on the keyboard
button and then tap
5. If this is the first time you’ve installed an app on this device, you may receive a
prompt to sign in or create an Apple ID. If this prompt does not appear, please skip to
step #6.
a. If prompted to sign in, tap “Use Existing Apple ID”
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b. On the prompt that follows, enter your Apple ID e-mail address and the Apple ID
password you created previously by following the steps found in the “Before You
Begin” section above.
NOTE: Quintiles IT does not supply or maintain your Apple ID credentials.
If you have trouble with your Apple ID, please contact Apple by clicking
here
c. On the following prompt, enter your Apple ID e-mail address and the Apple ID
password.
d. Once accepted, the prompt will disappear and Citrix Receiver will begin installing.
6. After installation, the
icon will appear on your device on a free tile space. You
may need to swipe between pages to find the new app. You can also tap
from
the App Info screen where you first downloaded the App to proceed.
CONFIGURING IFLEX ON YOUR IPAD:
1. On your iPad, open the following link: iOS Configuration
2. The link will redirect you into the Citrix Receiver app. Tap Add Account
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3. The next screen tap on “Options”
4. Tap Manual Setup
5. Type in the address field https://iflex.quintiles.com
6. In the description field type in “iFlex”
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7. Make sure “Web Interface” is selected and click “Save”
Example
8. On the main screen tap the “iFlex” option under accounts
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9. Log in to iFlex using your qID and password and select Submit. Then enter your
assigned Pin for your Passcode and tap Login
10. Once your logged in, tap the iFlex icon
11. iFlex will then proceed to launch and the installation of iFlex will now be complete
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LAUNCHING IFLEX FROM THE CITRIX RECEIVER ON IPAD
Now that iFlex is installed, you will simply need to log in before each session. To do this
simply:
1. Tap the Citrix Receiver icon
2. Tap the
on your iPad home screen
icon in the top right of the page to view a drop down menu of Accounts
3. Select iFlex from the drop down menu and enter your login credentials
4. Tap iFlex Production Pilot to launch iFlex
NOTE: It is recommended that you activate the Caffeine feature of Citrix Receiver to
prevent the screen from going to sleep on its own and disconnecting you from iFlex.
To do this, simply:
 Tap the
icon in the top right of the page
 Select Advanced and scroll down and tap Caffeine
 Turn Stay Awake to On
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