Astraada AS30GSM User guide

Astraada AS30GSM User guide
AS30GSM – technical documentation
MAN:AS30Ver1
Astraada AS30GSM
User guide
Technical dokumentation
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AS30GSM – technical documentation
MAN:AS30Ver1
Overview .............................................................................................................................................. 5
References............................................................................................................................................ 6
Product variants ................................................................................................................................... 7
Package ................................................................................................................................................ 8
Box.................................................................................................................................................... 8
Complete package contents................................................................................................................. 9
General presentation ......................................................................................................................... 10
Product pictures ............................................................................................................................. 10
External connections ...................................................................................................................... 10
GSM antenna connector ............................................................................................................ 10
GPS antenna connector ............................................................................................................. 11
Memory slot ............................................................................................................................... 11
USB Interface.............................................................................................................................. 11
RS232 Interface (EIA574) ........................................................................................................... 11
RS485 interface .......................................................................................................................... 12
D-Sub HD 15-pin connector ....................................................................................................... 12
Power supply connector ............................................................................................................ 14
SIM card holder .......................................................................................................................... 14
Basic features and services ................................................................................................................ 16
Using the modem ............................................................................................................................... 17
Setting up the modem ................................................................................................................... 17
Mounting the modem .................................................................................................................... 17
On DIN bus ................................................................................................................................. 17
On the wall ................................................................................................................................. 17
Checking the communication with the modem ............................................................................ 18
Status of the modem (LEDs) .......................................................................................................... 18
Disabling and enabling echo function ............................................................................................ 19
Verifying the strength of received signal ....................................................................................... 19
PIN code status .............................................................................................................................. 20
Network registration ...................................................................................................................... 20
GSM network registration.......................................................................................................... 20
GPRS network registration ............................................................................................................. 21
AT commands summary................................................................................................................. 21
Troubleshooting ................................................................................................................................. 23
No connection/communication with the modem ......................................................................... 23
Receiving ERROR message ............................................................................................................. 23
Receiving NO CARRIER message .................................................................................................... 23
Technical characteristics .................................................................................................................... 25
Mechanical characteristic .............................................................................................................. 25
Housing description (dimensioning diagram) ................................................................................ 25
Electrical characteristic ...................................................................................................................... 26
Power supply .................................................................................................................................. 26
RF characteristics ........................................................................................................................... 26
External antenna ............................................................................................................................ 28
Environmental characteristic ......................................................................................................... 29
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AS30GSM – technical documentation
MAN:AS30Ver1
Python Script Interpreter ................................................................................................................... 30
AppZone ............................................................................................................................................. 32
AS30GSM601C ................................................................................................................................... 33
AS30GSM302C ................................................................................................................................... 34
AT Reference manual ......................................................................................................................... 35
Command Echo – E ........................................................................................................................ 35
Device Version - #VER .................................................................................................................... 35
I2C Bus Control - #I2C..................................................................................................................... 36
Power-down mode - #SLEEP .......................................................................................................... 37
SD card status - #SD ....................................................................................................................... 37
SDRBLOCK read data block from memory card - #SDRBLOCK ....................................................... 38
#SDWBLOCK – Write data block to memory card -#SDWBLOCK .................................................. 38
Safety recommendations ................................................................................................................... 40
General Safety ................................................................................................................................ 40
Care and Maintenance ................................................................................................................... 40
Responsibility ................................................................................................................................. 40
Accessories ......................................................................................................................................... 41
Accessories critical for using modem............................................................................................. 41
Additional accessories.................................................................................................................... 41
Conformity Assessment Issues .......................................................................................................... 42
Safety Recommendations .................................................................................................................. 43
Certifications ...................................................................................................................................... 45
List of Acronyms ................................................................................................................................. 46
On-line support .................................................................................................................................. 48
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AS30GSM – technical documentation
MAN:AS30Ver1
APPLICABILITY TABLE
Modem
Short description
AS30GSM101C
Basic GPRS modem
AS30GSM501C
GPRS modem with GPIO signals
AS30GSM701C
GPRS modem with memory card connector
AS30GSM601C
GPRS modem with GPS/Glonass receiver
AS30GSM102C
GPRS modem with Modbus application
AS30GSM111C
Basic UMTS modem
AS30GSM511C
UMTS modem with GPIO signals
AS30GSM711C
UMTS modem with memory card connector
AS30GSM611C
UMTS modem with GPS/Glonass receiver
AS30GSM121C
Basic LTE modem
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AS30GSM – technical documentation
MAN:AS30Ver1
Overview
The AS30GSM Terminal is the complete modem solution for wireless m2m applications. Based on
the Telit GE910, HE910 or LE910 module, it is available as penta or quad-band version and offers high level
GSM/GPRS/HSPA+/LTE features in compact aluminium housing with all the standardized interfaces and
optionally GPS receiver, configurable GPIO or memory card to store all measured data. Together with its
small size and wide supply voltage range, makes it easy to integrate into all kinds of machines.
The AS30GSM terminal enabling voice, high speed data transmission, SMS and fax communication
is a universal solution for all low-volume M2M and mobile data applications including metering, traffic
systems, transportation and logistics, security, vending machines, and facility management.
Device can be controlled by standard AT commands or by customer's application inside (embedded
Python Script Interpreter or “C” language), thus making it the smallest, complete SMT platform for m2m
solutions.
This document contains full AS30GSM modem description and gives information about installation
and using it.
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AS30GSM – technical documentation
MAN:AS30Ver1
References
1.
2.
3.
4.
5.
6.
7.
8.
9.
Telit_AT_Commands_Reference_Guide.pdf
Telit_HE910_UE910_UL865_AT_Commands_Reference_Guide.pdf
Telit_LE910_AT_Commands_Reference_Guide.pdf
Telit_GE910_Product_Description.pdf
Telit_HE910-Family_Product_Description.pdf
Telit_LE910_Product_Description.pdf
Telit_Easy_Script_Python_2.7.pdf
GE910_AppZone_API_User_Guide.chm
http://www.python.org/
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AS30GSM – technical documentation
MAN:AS30Ver1
Product variants
AS30GSM modem variants, order codes and its description are listed below.
AS30GSM
Series
Comm interace
Communication
Additional function
Programming
AS30GSM
X
X
X
X
0 - USB
1 - RS232
2 - RS232 + Ethernet 10/100 Mbps
3 - RS485
4 - RS485 + Ethernet
5 - RS2323 i GPIO
6 - RS232 i GPS/Glonass
7-RS232 i MicroSD
0 - modem GPRS/EDGE, Single SIM
1 - modem HSPA/UMTS, Single SIM
2 - LTE/CDMA, Single SIM
3 - modem GPRS/EDGE, Dual SIM
4 - modem HSPA/UMTS, Dual SIM
5 - LTE/CDMA, Dual SIM
0 - clear modem
B - wireless RS
E - EIA-562
V - Vending
G - GPS
Z - ZigBee
1 - RB900
2 - Modbus support
P - AT and Python
C - AT and C (Telit AppZone)
J - Java
A - own operating system
M - Modbus
Example:
AS30GSM701C – GPRS modem with RS232 and MicroSD, 1 SIM holder, C programming language
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AS30GSM – technical documentation
MAN:AS30Ver1
Package
Box
Original box of the product is shown in the picture below.
We can find product sticker on the box. It matches modems sticker that is placed on the device.
This proves that your modem is original product. More information about stickers in chapter 5.3.
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AS30GSM – technical documentation
MAN:AS30Ver1
Complete package contents
Complete package contains:
A. AS30GSM terminal
B. DIN handle
C. wall handle
D. GSM antenna (via SMA)
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AS30GSM – technical documentation
MAN:AS30Ver1
General presentation
Product pictures
External connections
GSM antenna connector
SMA “ANT” input is used to connect external GSM antenna. To establish connection with GSM
network an external antenna must be used. Type of antenna depends on GSM coverage. In good
circumstances (level of received signal is high) use antenna which is attached in the package. If range of
GSM is low or none, an outdoor or indoor (for instance in place where GSM range is sufficient) antenna
should be used.
Note: If there is no antenna connected to SMA connector, the connection with GSM network is impossible.
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AS30GSM – technical documentation
MAN:AS30Ver1
GPS antenna connector
SMA “GPS” input is used to connect external GPS antenna. To establish connection with GPS
sattelites and check the coordinates of device an external antenna must be used and should be located
outdoor.
Memory slot
AS30GSM can be optionally equipped with memory card slot to store all the measured data. The
slot type is microSD. Memory card can be controlled only by Python script using special AT commands
which is sends through SER2 interface, see chapter AT Reference manual and Python Script Interpreter.
USB Interface
AS30GSM terminal is equipped with USB interface (as shown below) – miniUSB connector type.
RS232 Interface (EIA574)
AS30GSM terminal is equipped with RS232 interface (as shown below). DE9 DSUB socket is
connected via voltage level translator circuit to the GSM module.
Table of RS232 DB9 pins:
Pin No.
1
2
3
4
5
6
Name Dir
Description
DCD
IN Data Carrier Detect. Raised by DCE when modem synchronized.
RD
IN Receive Data (a.k.a RxD, Rx). Arriving data from DCE.
TD
OUT Transmit Data (a.k.a TxD, Tx). Sending data from DTE.
DTR OUT Data Terminal Ready. Raised by DTE when powered on. In autoanswer mode raised only when RI arrives from DCE.
SGND
DSR
IN
Ground
Data Set Ready. Raised by DCE to indicate ready.
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AS30GSM – technical documentation
MAN:AS30Ver1
7
RTS
8
9
CTS
RI
OUT Request To Send. Raised by DTE when it wishes to send. Expects CTS
from DCE.
IN
IN
Clear To Send. Raised by DCE in response to RTS from DTE.
Ring Indicator. Set when incoming ring detected - used for autoanswer application. DTE raised DTR to answer.
RS485 interface
AS30GSM terminal can be optionally equipped with RS485 half duplex interface (there can be
RS232 or RS485, not simultaneously). DE9 DSUB socket is connected via voltage level translator circuit to
the GSM module.
Table of RS485 DB9 pins:
Pin No. Name
1
NC
2
NC
3
NC
4
NC
5
GND
6
DATA+
7
NC
8
NC
9
DATA-
Dir
IN/OUT
IN/OUT
Description
Not connected
Not connected
Not connected
Not connected
Ground
Not connected
Not connected
DE-9 (EIA/TIA 574) looking into female connector
D-Sub HD 15-pin connector
AS30GSM can be equipped with DE9 15-pin connector to control RS232 interface and GPIO lines.
GPIO lines can be controlled by standard AT commands (AT#GPIO) or by internal Python application using
MDM.send('AT#GPIO',0) MDM.read() functions. See Python Script Interpreter for details. Below you can
find pins description of this variant of modem.
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AS30GSM – technical documentation
MAN:AS30Ver1
Table of D-Sub HD 15- pin:
Pin no.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15






Name
GND
GPIO3
GPIO8
RTS
TX
GPIO5
GPIO6
GPIO2
DTR
GND
GPIO7
GPIO4
GND
RX
CTS
Direction
IN/OUT
IN/OUT
IN
OUT
IN/OUT
IN/OUT
IN/OUT
IN
IN/OUT
IN/OUT
IN
OUT
Description
Ground
GPI3.3V, GPI 5-24V , GPO 5V, GPO, 3.3V
GPI3.3V, GPI 5-24V , GPO 5V, GPO, 3.3V
Request To Send
Transmit Data
OC, GPI3V3, GPI 5-24V , GPO 5V, GPO 3.3V
GPI3.3V, GPI 5-24V , GPO 5V, GPO, 3.3V
GPI3.3V, GPI 5-24V , GPO 5V, GPO, 3.3V
Data Terminal Ready
GND
GPO 3.3VOC, GPI3V3, GPI 5-24V , GPO 5V,
GPI3.3V, GPI 5-24V , GPO 5V, GPO 3.3V
GND
Receive Data
Clear To Send
GPI3.3V – input, high state 3,3V
GPI5-24V – input, high state 5-24V
GPO3.3V – output, high state 3,3V
GPO5V – output, high state 3,3V
OC – output, open collector, 160mA, 30V
DE-15 looking into female connector:
Possible GPIO configurations:
 7 inputs (3.3V lub 5-24V)
 6 inputs (3.3V lub 5-24V) + power supply on pin 7 (3.3V or device power supply)
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AS30GSM – technical documentation
MAN:AS30Ver1













6 inputs (3.3V lub 5-24V) + 1 output OC
5 inputs (3.3V lub 5-24V) + 1 output OC + supply on pin 7 (3.3V or device power supply)
5 inputs (3.3V lub 5-24V) + 2 outputs OC
4 inputs (3.3V lub 5-24V) + 2 outputs OC + supply on pin 7 (3.3V or device power supply)
7 outputs (3.3V lub 5V)
6 outputs 3.3V + power supply on pin 7 (3.3V or device power supply)
6 outputs 5V + power supply on pin 7 (5V or device power supply)
6 outputs 3.3V + 1 output OC
6 outputs 5V + 1 output OC
5 outputs 3.3V + 1 output OC + power supply on pin 7 (3.3V or device power supply)
5 outputs 5V + 1 output OC + power supply on pin 7 (5V or device power supply)
4 outputs 3.3V + 2 outputs OC + power supply on pin 7 (3.3V or device power supply)
4 outputs 5V + 2 outputs OC + power supply on pin 7 (5V or device power supply)
Power supply connector
The power supply connector is a 2-pin connector for external DC power supply connection, which
can handle voltage from range 5..30 V DC, 2.5 W max. continuous power.
No.
+
-
Singal
V+BATTERY
GND
I/O
I
-
Description
5 V – 30 V DC
Ground
Attention!
An attempt to power terminal from DC source outside of 5..30 V range may result in physical
destruction of the device.
SIM card holder
SIM card holder is placed in front of AS30GSM terminal (as shown below) and is accessible
externally. To insert SIM card into the holder press the yellow button, eject the little drawer, place there
Your SIM card and insert drawer into the modem (You will hear click). To operate the module in a GSM
network, it is necessary to insert a SIM card obtained from the network operator.
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AS30GSM – technical documentation
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AS30GSM – technical documentation
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Basic features and services
Basic features and available services for AS30GSM are contained in table below.
Feature/service
Description
Standard
Supported Bands:
LTE variant:
EU version:
- 800/1800/2600 Mhz LTE
- 900/2100 Mhz UMTS
- 850/900/1800/1900 Mhz GSM/GPRS/EDGE
NA variant:
- 700/850/AWS1700/1900 Mhz LTE
- 850/1900 Mhz UMTS
- 850/1900 Mhz GSM/GPRS/EDGE
HSPA+ variant:
EU version:
- 800/850/900/2100 Mhz UMTS
- 850/900/1800/1900 Mhz GSM/GPRS/EDGE
- 800/850/AWS1700/1900 Mhz UMTS
- 850/900/1800/1900 Mhz GSM/GPRS/EDGE
GPRS variant:
- GSM/GPRS 850/900/1800/1900 Mhz
Physical:
- 83 x 53,5 x 25 mm
- Weight 151 g
Speed
HSPA+ variant:
HSPA category 6 in uplink and up to category 14 in downlink
- HSDPA up to 21.0 Mbps
- HSUPA up to 5.76 Mbps
Interfaces
Connectors
- SMA for GSM antenna
- SMA for GPS antenna (option)
SIM Card
- 3.0V / 1.8V
- STK 3.1
Connectivity
- USB 2.0 HS
- UART: BR from 300 bps to 115.2 Kbps
- Auto BR
SMS
- MO / MT Text and PDU mode
- Cell broadcast
- SMS over GPRS
GSM supplementary
services
Power supply
- TCP/IP. UDP/IP, SMTP, FTP protocolss
- USSD phase II
5V – 30V DC
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AS30GSM – technical documentation
MAN:AS30Ver1
Using the modem
Setting up the modem
To set up the modem, do the following steps:
 Eject SIM card holder using yellow button and pull out the drawer.
 Insert Your SIM card into drawer
 Verify if SIM card fits in the drawer properly (as shown).
 Insert the drawer into the modem.
 Connect the antenna to the SMA connector
 Optionally it can be connected using RS-232 and miniUSB cables
 Plug the power supply cable to the power supply input
 Now the modem is ready to work.
Mounting the modem
On DIN bus
To mount modem on DIN bus install DIN handle as shown below
On the wall
To mount modem on the wall install wall handles as shown below.
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AS30GSM – technical documentation
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Checking the communication with the modem
Once the modem is connected you can check communication between AS30GSM terminal and the
PC using Telit AT Controller.
You can use any Terminal program also. Configuration of the DTE (port COM) should be as follows:
 Bits per second: 115200 bps,
 Data bits: 8,
 Parity: None,
 Stop bits: 1,
 Flow control: hardware.
To communicate with modem use software such as Hyperterminal (AT commands) or use attached Telit
AT Controller.
Using a communication software such as Hyperterminal, enter the AT and push 'enter' button. The
response of the terminal should be 'OK' displayed in the Hyperterminal window.
If the connection with the modem cannot be established do the following:
 Check if modem is connected with PC via RS-232 or USB.
 Check the configuration of the COM port. Examples of AT commands:
 ATE1 enables modem echo function,
 AT+CGMI modem answers “Motorola” when connection is OK.
 AT+CPIN? shows current status of SIM card
 AT+CPIN=xxxx to enter PIN, where 'xxxx' are digitals
 AT+CSQ to verify received signal strength
 ATD<phone_number>; to initiate a voice call
 ATH to hang up a voice call
For further information about AT commands and their usage, refer to [1].
Status of the modem (LEDs)
The operational status of the AS30GSM Terminal is signalized by external LEDs placed on the front
panel of the modem.
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MAN:AS30Ver1
The table below shows what is the meaning of LEDs.
LED name
DATA
LED color
blue
Description
Software controlled: AT#GPIO=6,1,1 – diode ON,
AT#GPIO=6,0,1 – diode OFF for all AS30GSM variants
except RB900-IO and RB900U-IO AT#GPIO=9,1,1 –
diode ON, AT#GPIO=9,0,1 – diode OFF for RB900-IO
and RB900U- IO modem variant
GSM
orange
Software controlled using AT#SLED (GPRS modem
variant) or AT#GPIO=8 and AT#SLED (UMTS modem
variant): Blinking every second – modem is not
logged on to GSM network Blinking every 3 seconds
– modem is logged on to GSM network.
PWR
green
Lights when modem is power on
Disabling and enabling echo function
If echo is not displayed when entering AT command, that means:
 The local echo function in software (such as Hyperterminal) is disabled
 The echo function of the modem is disabled
To enable echo function of the modem enter ATE1 command.
In Machine to Machine communication it is recommended to disable echo function (type ATE0) in order to
avoid useless CPU processing.
For further information about AT commands and their usage, refer to [1].
Verifying the strength of received signal
AS30GSM terminal can establish connection with network if the received signal strength is sufficiently
strong.
To verify the signal strength and bit error rate, do the following:
Using software such as Hyperterminal enter AT+CSQ. This command displays the received signal strength
indication <rssi> and channel bit error rate <ber>. The modem answers as follows:
+CSQ: <rssi>,<ber>
OK
<parameter>
<rssi>
<ber>
Description
0 through 31 - covers the range of -113 dbm (or less) to 51dbm (or greater)
Channel bit error rate (in percent)
0–7 RXQUAL values in the GSM 05.08 table
99 Unknown or not detectable
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For further information about AT commands and their usage, refer to [1].
PIN code status
To check PIN code status enter AT+CPIN? Command.
The table below shows the most interesting responses of the modem:
Answer
+CPIN: SIM PIN
+CPIN: READY
Description
PIN code has not been entered
PIN code has been entered correctly
For further information about AT commands and their usage, refer to [1].
Network registration
GSM network registration
To check GSM network registration status enter AT+CREG? into software (for instance
Hyperterminal) Modem will answer in following format:
+CREG: <n>,<stat>[,<lac>,<ci>]
OK
The following table shows the +CREG parameters:
<parameter>
<n>
Description
0 Disables the network registration unsolicited result
code.
1 Enables the network registration unsolicited result
code +CREG: <stat>.
2 Enables the network registration and location
information in unsolicited
reports and Read command +CREG:<stat>[,<lac>,<ci>].
The default is 0.
<stat>
0 Not registered, and the ME is not currently searching
for a new operator to which to register.
1 Registered, home network.
2 Not registered, but the ME is currently searching for a
new operator to which to register.
3 Registration denied.*
4 Unknown.
5 Registered, roaming.
<lac>
<ci>
Two-byte location area code in hexadecimal format
Two-byte cell ID in hexadecimal format.
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*To manage connecting to network SIM card inserted into the modem must be valid. For further
information about AT commands and their usage, refer to [1].
GPRS network registration
To check GPRS network registration status enter AT+CGREG? into software (for instance
Hyperterminal) Modem will answer in following format:
+CGREG: <n>,<stat>[,<lac>,<ci>]
OK
The following table shows the +CGREG parameters:
<parameter>
<n>
Description
0 Disables the network registration unsolicited result
code.
1 Enables the network registration unsolicited result
code +CGREG: <stat>.
2 Enables the network registration and location
information in unsolicited
reports and Read command +CGREG:<stat>[,<lac>,<ci>].
The default is 0.
<stat>
0 Not registered, and the ME is not currently searching
for a new operator to which to
register.
1 Registered, home network.
2 Not registered, but the ME is currently searching for a
new operator to which to register.
3 Registration denied.* Unknown. Registered, roaming.
4 Unknown.
5 Registered, roaming.
<lac>
<ci>
Two-byte location area code in hexadecimal format
Two-byte cell ID in hexadecimal format.
*To manage connecting to network SIM card inserted into the modem must be valid. For further
information about AT commands and their usage, refer to [1].
AT commands summary
As a conclusion table below shows most common and useful AT commands. For more AT commands refer
to [1].
Action
Syntax
Response
Comments
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Echo enable
ATE1
OK
Typed text is
seen.
Echo disable
ATE0
OK
Typed text is
not seen.
Voice call
ATD<phoneNo>; Remember of ';'
OK
Call initiated.
NO
Connection
CARRIER/BUSY/NO failure.
ANSWER
+CME ERROR:
<err>
OPERATION NOT
Security
reason (such
as SIM
ALLOWED
card not
inserted)
UNKNOWN
CALLING
Unknown
reason
Hung up call
ATH
ERROR
NO CARRIER
Receiving call
ATA
OK
Communication
loss
Enter PIN code
General
error*
Connection is
hanged up.
Call is
answered.
NO CARRIER
AT+CPIN=[<puk> or <pin>],
[<newpin>]
Check PIN code AT+CPIN?
status
OK
Set PIN or
PUK or new
PIN code.*
+CME ERROR:
<err>
General
error*
+CPIN: <code>
Returns
status of PIN.
e.g. READY or
SIM PIN
+CME ERROR:
<err>
General
error*
*Refer to [1].
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Troubleshooting
No connection/communication with the modem
If there is no communication with the modem do the following steps:
 Check all external connections of the modem (RS-232 or USB, Power supply)
 Verify if power supply is correct (see Power supply Power supply)
 Check if COM port is correctly parametrized
 Check if program used for communication works properly and if there is none other program
interfering. If yes close the interfering program.
Receiving ERROR message
Modem answers ERROR on AT command in following cases:
 Syntax of typed AT command is incorrect – check the command syntax in [1]
 Parameters of typed AT command are incorrect – type AT+CMEE=1 for enabling wide description of
error which occurred. The response now will be in format:
ERROR
+CME ERROR: <err>
where <err> is a description of error which has occurred Refer to [1] for further details about occurred
error
Receiving NO CARRIER message
There are some common cases when modem answers NO CARRIER:
 If data/voice/fax connection cannot be established
 Right after hanging up the data/voice/fax connection
 If there is no connection with network – check antenna and registration status (see Network
registration Network registration)
 If there is no power supply (see Power supply Power supply)
If modem answers NO CARRIER in some cases, you can have extended error code using AT+CEER. The table
below shows some of codes which can appear.
Error code
1
3
6
8
16
17
Description
Unassigned or unallocated number
No route to destination
Channel unacceptable
Operator determined barring
Normal call clearing
User busy
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18
19
21
22
27
28
34
38
41
No user responding
User alerting, no answer
Call rejected
Number changed
Destination out of order
Invalid number format (incomplete number)
No circuit/channel available
Network out of order
Temporary failure
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Technical characteristics
Mechanical characteristic
Max. dimensions
Weight
Volume
72 x 53.5 x 26 mm (w/o connectors)
83 x 53.5 x 26 mm (w/ connectors)
≈ 89 g
100 cm3 (w/o connectors)
Housing description (dimensioning diagram)
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Electrical characteristic
Power supply



Nominal voltage range: 5..30 V, 10%
Maximum continuous (average) supply power: 2.5 W
Maximum continuous (average) supply current: 200 mA at 12V, 100 mA at 24V
RF characteristics
GPRS variant:
LTE variant:
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HSPA + variant:
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External antenna
The external antenna is connected to the modem via SMA connector.
Antenna must have parameters as shown below in table.
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Antenna frequency range
Impedance
DC impedance
Gain
VSWR (with cable)
Supporting GSM, UMTS or LTE frequencies
50 Ω
0Ω
0 dBi w/o cable; 2dBi w/ cable
-10 dB
The antenna chosen for working with modem should best fit to circumstances of environment it is
used in. When the modem is placed in a room or somewhere where the range of networks signal is too low,
the outdoor or specific indoor antenna should be used to increase it.
Environmental characteristic
Table below gives the environmental operating conditions of AS30GSM terminal.
Attention!
Exceeding the values may result in permanent damage to the module.
Parameter
Ambient Operating
Temperature
Storage Temperature
ESD
Humidity
Conditions
Min
Max
Unit
-20
-40
60
85
°C
°C
±6
± 15
KV
At antenna connector
Contact
Air
At interface
connector
5
±1
85
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Python Script Interpreter
The Easy Script Extension is a feature that allows driving the modem internally, writing the
controlling application directly in the Python high level language. Python feature is available in GPRS or
HSPA+ modem variants only.
A typical application usually consists of a microcontroller managing several I/O pins on the module through
the AT command interface. The Easy Script Extension functionality lets the developer to get rid of the
external controller and further simplify the programmed sequence of operations. The equipped Python
version features the following:
 Python script interpreter engine v.2.7.2
 2 MB of Non Volatile Memory space for user scripts and data
 2 MB RAM reserved for the Python engine
The following depicts a schematic of this approach:
To use Python language features on Telit module use PythonWin. It is an Python editor for
Windows. In order for the software to function correctly, it is required the use of either Windows 2000, XP,
Vista or 7 as operating systems.
PythonWin can be found here http://www.python.org/download/windows/
Python scripts are text files stored in Telit module NVM (Non Volatile Memory). There is a file system inside
the module that allows to write and read files with different names on one single level (no subdirectories
are supported)
The Python script is executed in a task with the lowest priority on the Telit module, so it’s execution
won’t interfere with GSM/GPRS normal operations. Furthermore, this allows serial ports, protocol stack
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etc. to run independently from the Python script. The Python script interacts with the Telit module
functionalities through several built-in interfaces, as depicted below:
 The MDM interface is the most important one. It allows the Python script to send AT commands,
receive responses and unsolicited indications, send data to the network and receive data from
network during connections. It is quite similar to the regular serial port interface on the Telit
module. The only difference being that this interface is an internal software bridge between Python
and module internal AT command handling engine, and not a physical serial port. All AT commands
working on the Telit module are working with this software interface as well.
 The MDM2 interface is the second interface between Python and the module internal AT command
handling. It’s purpose is to send AT commands from the Python script to the module and receive AT
responses from the module to the Python script when the regular MDM built-in module is already
in use.
 The SER interface lets the Python script to read from and write to the physical serial port ASC0,
usually the default port to send AT commands to the module (e.g. to read information from an
external device). When Python is running, this serial port is free to be use by the Python script since
it is not used as the AT command interface; the AT parser, in fact, is mapped into the internal
virtual serial port. No flow control is available from Python on this port.
 The SER2 interface lets Python script to read from and write to the physical serial port ASC1, usually
the default port for tracing and debugging.
 The GPIO interface lets the Python script to handle general purpose input output faster than
through AT commands, skipping the command parser and controlling directly the pins.
 The MOD interface is a collection of useful functions like timeouts, watchdogs etc.
 The II2 interface is an implementation on the Python core of the IIC bus Master. It allows Python to
create one or more IIC bus on the available GPIO pins.
 The SPI interface is an implementation on the Python core of the SPI bus Master. It allows Python
to create one or more SPI bus on the available GPIO pins.
 The GPS interface is the interface between Python and the module’s internal GPS controller. Its
purpose is to handle the GPS controller without the use of dedicated AT commands through the
MDM built-in module.
Visit Python official web site for more information http://www.python.org/. More information can be
found also in [6] and [7]
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AppZone
AppZone is a Telit's software layer built on the top of the basic software of the module that
provides a set of interfaces to the most of the module functionalities, e.g.: GSM/GPRS services and
hardware resources. The AppZone layer allows the M2M “C” language application of the customer to run
on the CPU of the module. This solution does not require an external application processor to run the
customer application. AppZone feature is available in GPRS modem variant only.
The customer can develop an M2M application that addresses a wide range of different applications
such as remote monitoring and control, security and surveillance, telemetry, location services, billing, fleet
management, etc. The application, running on the CPU of the module, via the AppZone API [8] can access
the module resources hereunder specified:
 Operating System:
Signals, Semaphores, Timers, Dynamic Memory Management, etc.
 HW/SW resources:
GPIO, I2C, RS232, File-System, Keypad, RTC, etc.
 GSM/GPRS:
Access and control of the communication services.
 Networking:
BSD socket support, SSL capabilities.
Refer to document [8] for information on module hardware resources.
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AS30GSM601C
AS30GSM601C modem variant includes high-precision combo GPS+Glonass receiver with external
antenna. GPS antenna connector type is SMA. Below is the short characteristic and parameters of
GPS/Glonass receiver.
Frequency bands: GPS (L1), Glonass (L1, FDMA), Galileo (E1) Standards: NMEA, RTCM
32 Channel GPS architecture Sensitivity:
 Acquisition: -146 dBm
 Navigation: -160 dBm
 Tracking: -162 dBm
Positional accurancy (CEP50): 1,5m
Accurancy:
 Speed: <0,05 m/s
 Heading: <0,01 deg
Time to first fix (@ - 130 dBm):
 Hot start: 1s
 Cold start: <35 s
Modem support additional commands to control GPS/Glonass receiver for example to send and receive
position frames, change port configuration, disabling/enabling frames output etc. For detailed informations
please refer to AT commands reference guide.
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AS30GSM302C
AS30GSM302C is a fully functional GSM/GPRS modem (please refer to AS30GSM specification) with
additional hardware and a programmable module.
Beside the AS30GSM hardware it has a built-in RS485 module next to the RS232 module (available using
one at a time).
AS30GSM302C can be controlled similarly to AS30GSM101P, using AT commands and Python
scripts, as well as by a MODBUS application written in C, which is prepared individually after contacting our
R&D department. Previously developed applications where based on reporting values of the selected
MODBUS registers to an HTTP server, communication with Clouds and controlling SCADA systems via SMS
and TCP/IP connection. Please contact us about more details and possible solutions.
Typical AS30GSM102C application
We also provide a built-in demonstration application for AS30GSM302C. The device works in
MODBUS RTU slave mode and reports alarms in the devices by sending SMS' to multiple numbers. The
content of the messages and the alarm numbers are fully configurable. The alarms are triggered using
either MODBUS function 6 (Write Single Register) or MODBUS function 16 (Write Multiple Registers).
Please contact us for more details.
Test application schematic
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AT Reference manual
Important: the following table list of AT commands is available only for Python scripts to communicate with
microcontroller through SER2 interface.
COMMAND
AT
E
#VER
#I2C
#SLEEP
#SD
#SDRBLOCK
#SDWBLOCK
Function
Starting a Command Line
Command Echo
Device Version
I2C Bus Control
Switch device into power-down mode
SD card status
Read data block from SD card
Write data block to SD card
Command Echo – E
ATE<n>
Set command enables/disables the command echo.
Parameter:
<n>
0 - disables command echo
1 - enables command echo (default) , hence command sent to the
device
are echoed back to the DTE before the response is given.
Read command current state in format:
<n>
where
<n> - as seen before
ATE?
Device Version - #VER
#VER – Device Version
T#VER
Read software and hardware version in format:
AT#VER=<swver><hwver>
where
<swver> - version of microcontroler software
<hwver> - version of hardware
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I2C Bus Control - #I2C
#I2C - I2C Bus Control
AT#I2C=<speed>, This command is used to execute read and write operations on I2C bus as
<cmd>
a master divice.
<speed> - I2C bus clock frequency
0 - 100 kHz
1 - 200 kHz
2 - 300 kHz
3 - 400 kHz
<cmd> - commands bytes stream in hexadecimal format (e.g. “A601EF”)
First byte of <cmd> is slave device address (7 MSB) with write/read bit (1
LSB). LSB bit of first byte equal 0 mean write operation, equal 1 mean read
operation.
Any command is preceded by start condition and followed by stop
condition.
Write N bytes to slave device:
SLAVE ADDR + W
N (number of
DATA 1
bytes to write)
…
DATA N
Response for write operation is only “OK” if succeed.
Read N bytes from slave device:
SLAVE ADDR + R
N (number of bytes to read)
If succeed, response to read operation is read the data stream in hexadecimal format.
Write N bytes to slave device and read M bytes from slave device:
SLAVE ADDR + N (number of
W
bytes to write)
DATA 1 …
DATA N
SLAVE ADDR +
M (number of bytes to read)
R
Between write and read command will be perform repeated start condition.
If succeed, response for read operation is read data stream in hexadecimal
format.
If any operation fails, response will be follow:
ERROR <err>
where
<err>
1 – NACK on address byte
2 – NACK on data byte
3 – arbitration lost
4 – timeout
5 – I2C bus busy
6 – <cmd> parse error
NOTE: At the end of the execution GPIO will be restored to the original
setting ( check AT#GPIO Command )
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AS30GSM – technical documentation
MAN:AS30Ver1
Example
Write 6 bytes to slave device with address 0x53, with 100kHz clock
AT#I2C=0,"a60601aabbccddee"
OK
Read 5 bytes from slave device with address 0x53, with 400kHz clock
AT#I2C=3,"a705"
0000000001
OK
Read data is 0x00, 0x00, 0x00, 0x00, 0x01
Write 1 bytes and read 5 bytes from slave device with address 0x53, with
repeated start condition.
AT#I2C=0,"A60101A705"
AABBCCDDEE
OK
Read data is 0xAA, 0xBB, 0xCC, 0xDD, 0xEE
Power-down mode - #SLEEP
#SLEEP – Power-down mode
AT#SLEEP=<n>
Set power-down mode.
Parameter:
<n>
0 - active mode
1 - deep power-down mode, GL865 is turn off.
Automatically switch into
active mode when external power connected.
2 - deep power-down mode after 30 seconds, GL865
is turn off.
Automatically switch into active mode when external
power connected.
NOTE: from version 2014061301
AT#SLEEP?
Read current power mode state in format:
#SLEEP: <n>
where:
<n> - as seen before
SD card status - #SD
#SD – SD card status
AT#SD=<n>
Reset and initialize sd card.
Parameter:
<n>
1 - reset and initialize sd card.
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AS30GSM – technical documentation
MAN:AS30Ver1
AT#SD?
Read current sd card state in format:
#SD: <n>,<size>
where:
<n>
0 - sd card not detected
1 - sd card initialized
2 - sd card initialization failed
<size> - number of sectors in user area, hexadecimal
format.
Example
AT#SD?
AT#SD: 1,001E4600
OK
SDRBLOCK read data block from memory card - #SDRBLOCK
#SDRBLOCK – Read data block from memory card
Read one sector (512 bytes) from memory card
Parameter:
<sector> - sector address to read, ascii hexadecimal format (max 8
AT#SDRBLOCK= characters)
<sector>
The microcontroler shall prompt a five character sequence:
<<<
<CR><LF><less_than><less_than><less_than>
followed by the sector content in binary format.
Example
Read 6836th sector from memory card:
AT#SDRBLOCK=1AB3
<<<0123456789abcdef0123456789abcdef0123456789abcdef012345678
9abcdef0123456789abcdef0123456789abcdef0123456789abcdef012345
6789abcdef0123456789abcdef0123456789abcdef0123456789abcdef012
3456789abcdef0123456789abcdef0123456789abcdef0123456789abcdef
0123456789abcd_f0123456789abcdef0123456789abcdef0123456789abc
def0123456789abcdef0123456789abcdef0123456789abcdef0123456789
abcdef0123456789abcdef0123456789abcdef0123456789abcdef0123456
789abcdef0123456789abcdef0123456789abcdef0123456789abcdef0123
456789abcdef0123456789abcdez
OK
#SDWBLOCK – Write data block to memory card -#SDWBLOCK
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AS30GSM – technical documentation
MAN:AS30Ver1
AT#SDWBLOCK=
<sector>
Write one sector (512 bytes) to memory card
Parameter:
<sector> - sector address to write, ascii hexadecimal format
(max 8
characters)
The microcontroler shall prompt a five character sequence:
>>>
<CR><LF><greater_than><greater_than><greater_than>
after that 512 bytes can be send to microcontroler, in binary
format.
The operations completes when all the bytes are received.
If writing ends
Example
Write to 6836th sector of memory card:
AT#SDWBLOCK=1AB3
>>> here receive the prompt; then send 512 bytes
OK
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
Safety recommendations
General Safety
Please follow safety regulations regarding the use of radio equipment due to the possibility of radio
frequency interference. Read given advices carefully.
Switch off GSM terminal when:
 in an aircraft – using cellular telephones in aircraft may endanger the operation of the aircraft; it is
illegal
 at a refuelling point
 in any area with potentially explosive atmosphere which could cause an explosion or fire
 in hospitals and any other places where medical equipment is in use
Respect restrictions on the use of radio equipment in any area or place where it is signalized that using
cellular telephony is forbidden or dangerous.
Using GSM modem close to other electronic equipment may also cause interference if the equipment is
inadequately protected. It may lead to damage or failure of GSM modem or the other equipment.
Care and Maintenance
The AS30GSM terminal is an electronic product that should be treated with care. Please follow
suggestions shown below due to using modem for many years.
 Do not expose AS30GSM to any extreme circumstances like high temperature or high humidity
 Do not keep modem in dirty and dust places
 Do not disassemble the AS30GSM modem
 Do not expose the modem to any water, rain or steam
 Do not drop, shake or knocking your modem
 Do not place your modem close to magnetic devices – credit cards, etc
 Use of third party equipment or accessories may invalid the warranty of modem and/or cause
failure or permanent damage of modem
 Do not expose the modem to children under 3 years
Responsibility
The modem is under your responsibility. Please treat it with care, and respect local regulations. This
is not a toy – keep it out of the reach of children.
Try to use security features (PIN etc.) to block unauthorized use or theft.
Technical dokumentation
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
Accessories
The tables below shows recommended accessories for AS30GSM terminal.
Accessories critical for using modem
Table below shows accessories critical for using modem. Without them usage of modem is impossible.
Accessory
Description
Power adaptor 6 V
Part no.
Example of power adaptor is shown in the picture below
Power adaptor 6V
Additional accessories
Table below shows available accessories for AS30GSM modem series.
Part No.
RB-PS12VP2L15
RB-PSCP2L15
RB-903G
RB-89MSH
RB-89DH
RB-89WMK
RB-89R2L18
RB-902G
RB-89R2L10IOL3
Name
12V power
adaptor
Supply cable
3G angle antenna
SIM drawer
DIN Holder
Wall mount kit
RS232 cable
2G angle antenna
RS232+GPIO cable
Description
<1,5m> 2 PIN
2PIN <1,5m> open end
2J010
MOLEX 0912360001
DB9 male <1,8m> DB9 female
rs232=1m DB9F, IO=0,3m open end
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
Conformity Assessment Issues
The AS30GSM has been assessed in order to satisfy the essential requirements of the R&TTE
Directive 1999/05/EC (Radio Equipment & Telecommunications Terminal Equipments) to demonstrate the
conformity against the harmonised standards with the final involvement of a Notified Body.
Technical dokumentation
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
Safety Recommendations
READ CAREFULLY
Be sure the use of this product is allowed in the country and in the environment required. The use of
this product may be dangerous and has to be avoided in the following areas:
 Where it can interfere with other electronic devices in environments such as hospitals, airports,
aircrafts, etc
 Where there is risk of explosion such as gasoline stations, oil refineries, etc
It is responsibility of the user to enforce the country regulation and the specific environment
regulation.
Do not disassemble the product; any mark of tampering will compromise the warranty validity.
We recommend following the instructions of the hardware user guides for a correct wiring of the product.
The product has to be supplied with a stabilized voltage source and the wiring has to be conforming to the
security and fire prevention regulations.
The product has to be handled with care, avoiding any contact with the pins because electrostatic
discharges may damage the product itself. The same cautions have to be taken for the SIM, checking
carefully the instruction for its use. Do not insert or remove the SIM when the product is in power saving
mode.
The system integrator is responsible of the functioning of the final product; therefore, care has to
be taken to the external components of the module, as well as of any project or installation issue, because
the risk of disturbing the GSM network or external devices or having impact on the security. Should there
be any doubt, please refer to the technical documentation and the regulations in force.
Every module has to be equipped with a proper antenna with specific characteristics. The antenna has to
be installed with care in order to avoid any interference with other electronic devices and has to guarantee
a minimum distance from the people (20 cm). In case of this requirement cannot be satisfied, the system
integrator has to assess the final product against the SAR regulation.
1. The unit does not provide protection from lightning and surge. For outdoor installation use outdoor
nonmetallic case safety approved according UL 50. Additionally you should provide protection from
lightning and over voltage according National code.
2. Be sure the use of this product is allowed in the country and in the environment required. The use
of this product may be dangerous and has to be avoided in the following areas: Where it can
interfere with other electronic devices in environments such as hospitals, airports, aircrafts, etc.
Where there is risk of explosion such as gasoline stations, oil refineries, etc. It is responsibility of
the user to enforce the country regulation and the specific environment regulation. Do not
disassemble the product; any mark of tampering will compromise the warranty validity. We
recommend following the instructions of the hardware user guides for a correct wiring of the
product. The product has to be supplied with a stabilized voltage source and the wiring has to be
conforming to the security and fire prevention regulations. The product has to be handled with
care, avoiding any contact with the pins because electrostatic discharges may damage the product
itself. Same cautions have to be taken for the SIM, checking carefully the instruction for its use. Do
not insert or remove the SIM when the product is in power saving mode. The system integrator is
responsible of the functioning of the final product; therefore, care has to be given to the external
components of the unit, as well as of any project or installation issue, because the risk of disturbing
the GSM network or external devices or having impact on the security. Should there be any doubt,
please refer to the technical documentation and the regulations in force. Every unit has to be
Technical dokumentation
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
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AS30GSM – technical documentation
MAN:AS30Ver1
equipped with a proper antenna with specific characteristics. The antenna has to be installed with
care in order to avoid any interference with other electronic devices and has to guarantee a
minimum distance from the body (20 cm/8”). In case this requirement cannot be satisfied, the
system integrator should assess the final product against the SAR regulation. The European
Community provides some Directives for the electronic equipment introduced on the market. All
the relevant information available on the European Community website:
http://europa.eu.int/comm/enterprise/rtte/dir99-5.htm
The text of the Directive 99/05 regarding telecommunication equipment is available, while the
applicable Directives (Low Voltage and EMC) are available at:
http://europa.eu.int/comm/enterprise/electr_equipment/index_en.htm
Technical dokumentation
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Pomoc techniczna dostępna jest na Platformie Internetowej ASTOR – pod adresem platforma.astor.com.pl.
Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
Certifications
Name: Industrial GSM/GPRS modem Model: AS30GSM101C
Reference standard(s):
RF spectrum use (R&TTE art. 3.2) EN 301 511 V9.02
EMC (R&TTE art. 3.1b) EN 301 489-1 V1.9.2 EN 301 489-7 V1.3.1
Health & Safety (R&TTE art. 3.1a) EN 60950-1
Name: Industrial GSM/HSPA+ modem Model: AS30GSM111C
Reference standard(s): R&TTE 1999/5/EC
RF spectrum use (R&TTE art. 3.2) EN 301 511 V9.02
EN 301 908-1 V5.2.1
EN 301 908-2 V5.2.1 EMC (R&TTE art. 3.1b) EN 301 489-1 V1.9.2 EN 301 489-7 V1.3.1 EN 301 489-24 V1.5.1
EN 55022
Health & Safety (R&TTE art. 3.1a) EN 60950-1
Name: Industrial GSM/LTE modem Model: AS30GSM151C
Reference standard(s): R&TTE 1999/5/EC
RF spectrum use (R&TTE art. 3.2) EEN300 440-2 V1.4.1 N 301 511 V9.02 EN 301 908-1 V6.2.1 EN 301 908-2
V5.4.1 EN 301 908-2 V5.2.1
EMC (R&TTE art. 3.1b)
EN 301 489-1 V1.9.2 EN 301 489-3 V1.6.1 EN 301 489-7 V1.3.1 EN 301 489-24 V1.5.1 EN 55022 Class B
Health & Safety (R&TTE art. 3.1a) EN 60950-1
Technical dokumentation
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Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
List of Acronyms
ACM
ASCII
AT
CB
CBS
CCM
CLIP
CLIR
CMOS
CR
CSD
CTS
DAI
DCD
DCE
DRX
DSR
DTA
DTE
DTMF
DTR
EMC
ETSI
FTA
GPRS
GSM
HF
IMEI
IMSI
IRA
ITU
IWF
LCD
LED
LF
ME
MMI
MO
Accumulated Call Meter
American Standard Code for Information Interchange
Attention commands
Cell Broadcast
Cell Broadcasting Service
Call Control Meter
Calling Line Identification Presentation
Calling Line Identification Restriction
Complementary Metal-Oxide Semiconductor
Carriage Return
Circuit Switched Data
Clear To Send
Digital Audio Interface
Data Carrier Detected
Data Communications Equipment
Data Receive
Data Set Ready
Data Terminal Adaptor
Data Terminal Equipment
Dual Tone Multi Frequency
Data Terminal Ready
Electromagnetic Compatibility
European Telecommunications Equipment Institute
Full Type Approval (ETSI)
General Radio Packet Service
Global System for Mobile communication
Hands Free
International Mobile Equipment Identity
International Mobile Subscriber Identity
Internationale Reference Alphabet
International Telecommunications Union
Inter-Working Function
Liquid Crystal Display
Light Emitting Diode
Linefeed
Mobile Equipment
Man Machine Interface
Mobile Originated
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AS30GSM – technical documentation
MAN:AS30Ver1
MS
MT
OEM
PB
PDU
PH
PIN
PLMN
PUCT
PUK
RACH
RLP
RMS
RTS
RI
SAR
SCA
SIM
SMD
SMS
SMSC
SPI
SS
TIA
UDUB
USSD
Mobile Station
Mobile Terminated
Other Equipment Manufacturer
Phone Book
Protocol Data Unit
Packet Handler
Personal Identity Number
Public Land Mobile Network
Price per Unit Currency Table
PIN Unblocking Code
Random Access Channel
Radio Link Protocol
Root Mean Square
Ready To Send
Ring Indicator
Specific Absorption Rate (e.g. of the body of a person in an
electromagnetic field)
Service Center Address
Subscriber Identity Module
Surface Mounted Device
Short Message Service
Short Message Service Center
Serial Protocol Interface
Supplementary Service
Telecommunications Industry Association
User Determined User Busy
Unstructured Supplementary Service Data
Technical dokumentation
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Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
AS30GSM – technical documentation
MAN:AS30Ver1
On-line support
ASTOR provides a range on on-line support which includes:
the latest version of this document
the latest drivers for AS30GSM
technical support
This information can be found on our web sites at www.astor.com.pl
For further information You can contact us at: email: info@astor.com.pl
tel.: +48 (12) 428 63 00
Technical dokumentation
Strona 48 z 48
Pomoc techniczna dostępna jest na Platformie Internetowej ASTOR – pod adresem platforma.astor.com.pl.
Serwis stanowi źródło wiedzy technicznej dostępne 24 godziny na dobę i umożliwia zgłaszania zagadnień serwisowych oraz śledzenia ich stanu.
Ogólnopolska linia telefoniczna 12 424 00 88, e-mail: support@astor.com.pl.
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