Swisscom TV installation

Swisscom TV installation
10035343 2G basic 10/2012
Swisscom (Schweiz) AG
Contact Center
CH-3050 Bern
www.swisscom.ch
Swisscom TV einrichten
Installer Swisscom TV
Installare Swisscom TV
Swisscom TV installation
Inhaltsverzeichnis
Sommaire
Indice
Packungsinhalt
2
Contenu de l’emballage
Swisscom TV installieren
4
Installer Swisscom TV
12
Installare Swisscom TV
20
Installing Swisscom TV
28
Empfang von HDTV
6
Réception de HDTV
14
Ricezione dell’HDTV
22
HDTV reception
30
Weitere Geräte anschliessen
7
Connecter d’autres appareils
15
Collegare altri apparecchi
23
Connecting other devices
31
8
Tasten und Anschlüsse
Störungsbehebung
2
Contenuto della confezione
Contents
Package contents
2
Touches et raccordements
16
Tasti e collegamenti
24
Buttons and connections
32
10
Dépannage
18
Eliminazione dei guasti
26
Troubleshooting
34
Anwendungs- und Sicherheitshinweise
11
Instructions d’utilisation et de sécurité
19
Istruzioni di applicazione e norme
Weitere Hilfe
11
Aide supplémentaire
19
di sicurezza
Übersichtsgrafik
36
Aperçu graphique
36
Packungsinhalt
2
Usage and safety instructions
35
27
Further help
35
Aiuto supplementare
27
Overview illustration
36
Rappresentazione grafica
36
Contenu de l’emballage
Contenuto
della confezione
Netzgerät (Stromkabel)
Câble d’alimentation électrique
Cavo di alimentazione
Power cable
HDMI-Kabel
Câble HDMI
Cavo HDMI
HDMI cable
Package contents
Swisscom TV-Box
TV-Box Fernbedienung und Batterien
Télécommande de la TV-Box et piles
Telecomando del TV-Box e batterie
TV-Box remote control and batteries
2
Ethernet-Kabel 15 m (gelbe Stecker)
Câble Ethernet 15 m (prise jaune)
Cavo Ethernet 15 m (connettore giallo)
Ethernet cable 15 m (yellow connectors)
3
1.
5.
6.
Place your TV-Box in immediate proximity to your TV set.
Warning: do not place any devices on the TV-Box.
Turn the TV set on.
Connect the electrical cable (a) and turn your TV-Box on (b).
TV-Box
a
b
on
on
2.
off
Router
The router must be installed and on.
«Swisscom TV works through
your Internet connection.»
3.
7.
TV-Box
12V DC
1.5A
Restore
factory
default
settings
off
HDMI
SCART out
R
Audio
Video
Optical
Digital Audio
USB/eSATA
LAN
1
IR
2
<...>
3
4
1
2
1
2
Ethernet ca
ble
4.
Reset
TV set
R
Audio
Video
Optical
Digital Audio
USB/eSATA
LAN
IR
«Towards the end of the
installation process there will
be a short period in which you
will have no picture on your TV
(no signal). This is not an error.»
Important: Do not turn your TV-Box off, as long as the latest
software version has not been downloaded. This requires about 30 minutes.
Connect the TV-Box (HDMI) to your TV set (HDMI 1 if possible) with the HDMI cable.
TV-Box
L
Can you see on your TV screen that Swisscom TV is being installed? No? > select the
right HDMI or AV channel on your TV set. Most TV remote controls have one of the
following buttons allowing you to do the selection:
AV
Input Source VTape
«What is the HDMI/AV channel?
The HDMI/AV channel is the channel of
the TV port where you insert the HDMI
(or SCART) cable.»
L
Reset
SCART out
TV remote control
Router
on
Restore
factory
default
settings
HDMI
electrical ca
ble
Connect the TV-Box to the router with the Ethernet cable.
Power
12V DC
1.5A
off
Power
30 min.
In case Swisscom TV is still not working after 45 minutes, switch the TV-Box off and on again.
8.
Continue only of this image appears. Take the TV-Box remote control and select your
screen language.
TXT
1
Restore
factory
default
settings
off
Power
HDMI
/ Exit
Reset
Up/Down buttons
3
6
MNO
9
WXYZ
Sport
Opt
Audio
Info
+
R
Vol
P
Video
Optical
Digital Audio
USB/eSATA
LAN
OK button
IR
TV-Box remote control
HDMI
HDMI cab
le
«If your TV does not have an HDMI connection and you need a different
cable, please call the toll-free number 0800 800 800. We will then send you a
free SCART cable.»
28
Radio
Menu
L
TV Guide
SCART out
VoD
DEF
5
JKL
8
TUV
0
Recs
12V DC
1.5A
2
ABC
4
GHI
7
PQRS
on
9.
Accept the general terms and conditions for using Swisscom TV. Your TV-Box
will restart automatically. This will take ca. 5 minutes. You can now watch
Swisscom TV.
5 min.
«Is Swisscom TV starting slowly? Your TV set-top box may be in power
saving mode. Change this under: Menu > Settings > General > Power
Management.»
29
English
Installing Swisscom TV
HDTV reception
Connecting other devices
Configure Swisscom TV for HDTV reception
Connecting your stereo system
HDTV means «High Definition Television» and allows the reception of High Definition (HD)
channels with a better image quality. In order to watch HD channels, you have to observe
the following:
If you wish to hear the TV sound through your stereo system, connect your stereo system
to your TV-Box. Use an audio cable (Cinch) to connect your TV-Box to your stereo system.
This cable is not included in the package.
TV-Box
stereo system
> Availability: when you order Swisscom TV you are informed about whether HDTV channels
are available or not at your location.
> TV set: in order to receive HD channels, you need a TV set that is either «HD ready» or «Full
HD».
Restore
factory
default
settings
HDMI
SCART out
Menu
> Waiting time: if you have just installed your internet connection by yourself, you will have
to wait approximately one week before you can receive HD channels and view them in the
TV GUIDE.
TV Guide
12V DC
1.5A
off
Info
> Cabling: your TV-Box must be connected to your TV set with an HDMI cable.
> Screen aspect: the screen format for Swisscom TV must be set on an HD aspect ratio (720p
or 1080i):
MENU button > Settings > General > Screen aspect ratio and resolution.
/ Exit
R
Audio
Video
Optical
Digital Audio
USB/eSATA
LAN
IR
L
R
Audio
audio cable
(Cinch)
Connecting your Home Cinema system
Menu
Finding and identifying HD channels in the TV Guide
TV Guide
L
Reset
English
/ Exit
on
Power
Info
If all requirements are fulfilled, you will find all HD channels at the end of the channel list in
your TV Guide. All HD channels are marked by the «HD» symbol in the TV Guide.
In order to have a better sound quality, you can connect your Home Cinema system to your
TV-Box. Connect your Home Cinema System to your TV-Box with an optical cable. This
cable is not included in the package.
Home Cinema system
«You can change the channel sequence by logging into the customer center
or directly on your TV screen. Please refer to the instructions in the manual
Using Swisscom TV, chapter Customer Center.»
TV-Box
on
12V DC
1.5A
Restore
factory
default
settings
off
Power
HDMI
SCART out
Reset
L
R
Audio
Video
Optical
Digital Audio
USB/eSATA
LAN
IR
Optical
Digital Au
dio
Optical
optical cab
le
«If you have connected a stereo or a Home Cinema system, you can listen to
Swisscom TV Radio without having to turn on or connect your TV set. For more
information please read the Using Swisscom TV manual.»
30
31
Buttons and connections
c
b
d
on
e
f
g
Restore
factory
default
settings
12V DC
1.5A
h
i
32
a
POWER button: puts the TV-Box in sleep mode (standby)
b
The REC signal is lit if you are a Swisscom TV plus customer and are
recording on your other Swisscom TV-Box.
HDMI
SCART out
Reset
Audio
Video
k
l
L
R
Power
j
Optical
Digital Audio USB/eSATA
LAN
IR
c
ON/OFF button
Turn the device on and off
d
Power
Connect to electrical power (electrical cable)
e
HDMI
Connect an HD TV set (HDMI cable)
f
SCART out
Connect the TV set or monitor (SCART cable)
g
Reset
Push the button to restore factory settings
h
Audio
Connect your stereo or TV set with analog audio ports ([Cinch]
audio cable)
i
Video
Connect your TV set (S-Video cable)
j
Digital Audio
Connect your Home Cinema System with the digital audio port
(optical cable)
k
USB/eSATA
Connect additional devices (for service purposes)
l
LAN
Connect the router (Ethernet cable)
m
IR
Connect the Remote Control Signal Receiver allowing you to
control the TV-Box when it’s not in your immediate visual field
(you can purchase this product from your Swisscom Shop).
English
a
33
Troubleshooting
Usage and safety instructions
Swisscom TV is not working
Placing the TV-Box
Are the devices connected to a power source and switched on?
> Router
> TV-Box
> TV set
Did you select the correct HDMI/AV channel on your TV set?
> Please take your TV set remote control in your hand and select the correct HDMI or AV
channel on your TV set (see page 29, step 7.).
The TV-Box remote control is not working
Are you using the black remote control that has been delivered with your TV-Box?
> Only this remote control works with your TV-Box.
Did you insert the batteries correctly?
> Each time you push a button on your remote control, the
green light goes on.
TXT
1
2
3
Are you aiming the remote control correctly?
> Are you aiming your remote control correctly at your TV-Box (in case you are using a Signal
4
5
6
Receiver, you should aim at it)?
GHI
7
ABC
DEF
JKL
MNO
8
PQRS
Picture and sound issues
VoD
WXYZ
0
Sport
Radio
Info
+
Vol
34
> Clean your TV-Box with a dry cloth.
> Your TV-Box should only be repaired by Swisscom. Repair is necessary
> if electrical cords and plugs are damaged,
> if liquids or any other object have infiltrated the device,
> if it has been subjected to rain or humidity,
> if it is working abnormally
> if it has been dropped on the floor.
Opt
Important: Maintain the sequence at which the devices are switched on and always
wait until they are ready again.
TV Guide
Care and repair
9
TUV
Re-start the following devices (by pushing the ON/OFF button or by pulling the electrical
cable out and putting it back in):
1. Router
Menu
2. Connection Kit, if available (device used between router and TV-Box) / Exit
3. TV-Box
Recs
> Do not block the air openings and install the TV-Box according to the instructions in this
manual.
> The TV-Box must be placed at least 5 cm from any other device.
> Don’t place the TV-Box
> standing,
> next to a heat source,
> directly in the sunlight,
> next to devices that might cause magnetic or mechanical interferences.
> Don’t place any objects on the TV-Box and at all cost avoid recipients containing liquids
such as vases or bottles.
> The TV-Box must not be used outdoors.
> Place all cables in an accident-proof manner.
English
Are the devices not properly connected?
> Please refer to the graphical overview on pages 36 – 37 in order to check this.
P
Further help
Internet:
www.swisscom.ch/help-tv
Toll-free number:
0800 800 800
Specialist:
By calling the toll-free number, you can also have a specialist come to
your home to install and configure Swisscom TV.
Those services are not free and the price depends on the required effort.
35
pull
Übersichtsgrafik / Aperçu graphique / Rappresentazione grafica / Overview illustration
1. TV-Box
6.
on
on
off
12V DC
1.5A
Restore
factory
default
settings
off
Power
HDMI
SC ART ou
Fernsehge
rät (Rückse
ite)
Téléviseur
(côté arriè
re)
Televisore
(retro)
T V set (ba
ck)
t
Reset
tirare
5.
Stromkabe
l
Câble élec
trique
Cavo elett
rico
Electrical ca
ble
L
R
Audio
Video
Optical
Digital Au
dio USB/e
SATA
LAN
IR
2. Router/routeur
1
3. Ethernet (Kabel/
câ
2
<...>
3
4
1
2
1
2
tirer
ble/cavo/c
able)
ziehen
HDMI
4. HDMI (Kabel/câ
ble
/cavo/cable
)
36
37
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