TM-m10/m30 - Howard Computers

TM-m10/m30 - Howard Computers
TM-m10 and TM-m30 POS Receipt Printer
Product Information Guide
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Parts
Accessories
Option
Model
Part number
External buzzer unit
OT-BZ20
C32C890634
Printer Specifications
Printing
1
Roll paper cover
2
Panel LED
3
NFC tag
4
Cover open lever
5
Feed button
6
Power switch
7
Autocutter adjustment knob (TM-m10 only)
8
Status sheet button
From left to right:
❏ USB Type A connector (TM-m30 only; for customer
display and Wireless LAN unit)
Print method:
thermal line printing
Dot density:
203 dpi × 203 dpi
Print width:
TM-m10:
2.07" (52.5 mm), 420 dots
TM-m30:
2.07" (52.5 mm), 420 dots
2.82" (72 mm), 576 dots
Characters per line: 58mm roll:
(standard)
font A: 35, font B: 42, font C: 46
80mm roll (TM-m30):
font A: 48, font B: 57, font C: 64
Print direction:
TM-m10: unidirectional w/friction feed
TM-m30: bidirectional w/friction feed
Print speed:
TM-m10: 5.9"/sec. (150 mm/sec.) max.
TM-m30: 7.9"/sec. (200 mm/sec.)max.
Continuous paper feed speed:
TM-m10:
approx. 5.9"/sec. (150 mm/sec.)
TM-m30:
approx. 7.9"/sec. (200 mm/sec.)
Character sets:
❏ Power connector
❏ USB Type B connector (for host device)
alphanumeric: 95 characters
international: 18 sets
extended graphics: 128 × 43 pages
(including a user-defined page)
❏ Ethernet connector (depending on model)
Interfaces
❏ DK (Drawer kick) connector
USB model (TM-m10):
Built-in USB 2.0 Full-speed
What’s in the Box
Ethernet model:
❏ Printer
Bluetooth® model: Built-in USB 2.0 Full-speed, Bluetooth
3.0 (EDR supported), and Ethernet
(TM-m30)
❏ User’s manual and setup guide
❏ Small thermal paper roll (for operational testing)
❏ AC adapter
❏ AC cable
❏ USB cable (depending on model)
❏ Locking wire saddle (depending on model)
❏ 58-mm roll paper guides (TM-m30)
2 - TM-m10 and TM-m30 POS Receipt Printer
Wi-Fi model:
Built-in USB 2.0 Full-speed and Ethernet
10/100 Base-T/TX
Built-in USB 2.0 Full-speed,
802.11b/g/n (2.4 GHz), and Ethernet
Media
Electrical
Paper type:
thermal roll paper
Operating voltage: DC 24V ± 7%
Paper width:
TM-m10:
58 mm: 57.5 ± 0.5 mm (2.26 ± 0.02")
TM-m30:
58 mm: 57.5 ± 0.5 mm (2.26 ± 0.02")
80 mm: 79.5 ± 0.5 mm (3.13 ± 0.02")
Power consumption:
Max. diameter:
TM-m10:
60.0 mm (2.36") outside maximum
18.0 mm (0.71") outer core minimum
TM-m30:
83.0 mm (3.27") outside maximum
18.0 mm (0.71") outer core minimum
TM-m10:
15.9 W (AC 115V/60 Hz) (operating)
0.34 W (AC 115V/60 Hz) (standby)
TM-m30:
26.6 W (AC 115V/60 Hz) (operating)
0.41 W (AC 115V/60 Hz) (standby)
Current consumption:
1.5 A (operating)
Approximately 0.1 A (standby)
Specified paper:
Safety
TM-m10:
Paper type number
Manufacturer
KT55FA, KT48FA
Koehler Paper Group
AF50KS-E
Jujo Thermal Ltd.
F5041(55)
Mitsubishi HiTec Paper
TM-m30:
Electromagnetic interference:
USA:
FCC Class A
Canada:
CAN ICES-3 (A)/NMB-3 (A)
Environmental
Paper type number
Manufacturer
KT55FA, KT48FA
Koehler Paper Group
AF50KS-E
Jujo Thermal Ltd.
F5041(55), F5041(48)
Mitsubishi HiTec Paper
Operating temperature range:
Temperature:
41 to 113°F (5 to 45°C)
Humidity:
10 to 90% RH (except for paper)
Storage temperature range:
Temperature:
-4 to 140°F (-20 to 60°C)
Reliability
Humidity:
10 to 90% RH (except for paper)
Printer mechanism: 15 million lines (printing and paper feed)
Operating noise:
approximately 55 dB
Thermal head:
100 million pulses, 100 km
MTBF:
360,000 hours
MCBF:
60 million lines
Autocutter:
TM-m10: 1 million cuts
TM-m30: 1.5 million cuts
Dimensions
TM-m10
Dimensions
(H × W × D):
Weight:
4 × 4 × 4 inches
(102 × 102 × 102 mm)
approx. 1.98 lb (0.9 kg)
TM-m30
Dimensions
(H × W × D):
Weight:
5 × 5 × 5 inches
(127 × 127 × 127 mm)
approx. 2.87 lb (1.3 kg)
TM-m10 and TM-m30 POS Receipt Printer - 3
Control Panel
Printing a Status Sheet
LEDs
Follow the steps below to print a status sheet on roll paper.
(Power)
Using the status sheet button
On when power is on.
1. Make sure the printer is on and the roll paper cover is shut.
Flashing when printer is powering off; when updating
firmware; when the Ethernet interface is starting up.
2. Remove the bottom cover if necessary.
Error
3. Press and hold the status sheet button for at least 3 seconds.
The printer prints its status.
On when the printer is offline (paper out, power-on
initialization, paper cover open) or other recoverable error.
Using the Feed button
Flashing if there is an unrecoverable error.
1. Make sure the printer is on and the roll paper cover is open.
Turn the printer off for a few seconds, then turn the printer
back on. If the LED is still blinking, contact a dealer or
qualified service person.
2. Press and hold the Feed button for at least 3 seconds, then
close the roll paper cover. The printer prints its status.
Paper
Additional Information
On when there is no paper in the printer.
Flashing when waiting for the self-test or a macro execution;
when printing the status sheet; when the firmware is being
updated.
The Epson® support site has more information about the
TM-m10 and TM-m30:
www.epson.com/support
Buttons
Power
Press this button to turn the power on or off. To turn the
power off, hold the button for more than two seconds.
Feed
Press this button to advance the paper one line. Hold the
button down to advance the paper.
Status sheet
Press this button to print an interface status sheet or initialize
interface settings.
EPSON is a registered trademark and EPSON Exceed Your Vision is a
registered logomark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 11/15
CPD-50291R1
4 - TM-m10 and TM-m30 POS Receipt Printer
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