SSD Handling and Usage
Important - Please Read:
Gemini 4:4:4 Proper Solid-State Drive Handling & Usage
Use only Solid-State Drives (SSD's) provided by Convergent Design,
SSD’s with the Convergent Design label on the SSD.
Avoid touching the connector end of the SSD’s.
Avoid shocking the connector end of the SSD’s via
static electricity.
When inserting into the Gemini 4:4:4, make sure
the label is facing the front of the unit (see the
proper placement in the image below).
Please be gentle when inserting the card. Clasping the door over the card and gently
pushing in the drawer will adequately connect the drive. If there is resistance, the SSD may
be in backwards.
Upon insertion of an SSD: You will need to wait 6 to 12 seconds before the SSD is detected
(A progress counter will be displayed during this period). Do not remove SSD nor touch the
LCD screen during detection of an SSD.
In certain atypical cases, detection of an SSD may require 5 or more minutes by the
Gemini 4:4:4. This can happen especially if power was previously lost to the Gemini
while writing (recording) to a given SSD.
the last recorded clip will not be accessible and will require recovery. Convergent Design is
developing recovery tools for such occurrences; please contact our support team if power is
lost during record. Additionally, if a record does not complete successfully, the SSD will need
to be formatted again before a subsequent recording (but be sure and save your data first!)
Gemini 4:4:4 Proper SSD Handling & Usage 1.1
Each SSD must be formatted prior to being used.
Format SSD's within the Gemini. This is in the following menu:
Gemini -> Gemini -> SSD's -> Format
CAUTION: The formatting of an SSD on the Gemini removes all data and cannot be recovered.
The formatting of an SSD will take 30 to 60 seconds (A progress counter will be displayed during this
CAUTION: Do not remove SSD nor touch the LCD screen during formatting of an SSD.
Note that SSD's used with the Gemini will report as almost entirely full (~250 MB free) on a
computer, as the Gemini reserves almost the entire SSD for video only, and prevents the
computer from writing to this area. Thus the Gemini video area on the SSD is essentially
read-only on a computer).
The SSD's can be used on a computer for playing video directly from the card,
for copying video onto the computer's file system, or to copy firmware update files from
computer to SSD for updating the Gemini 4:4:4 (see the User Manual for more details on
updating the Gemini 4:4:4).
Note: Mac’s require a PCI -> SATA Expansion Card to able to attach an SSD to the Mac via
the Transfer Station. Please refer to the User Manual for a complete description of options.
Insert the SSD (label up) into the provided Transfer Station, and attach the Transfer Station
to the Mac via PCI->SATA port and the USB port (which provides power).
The SSD will appear as a Volume within Finder on the Mac, and can be treated as part of the
File System. Like other Volumes on the Mac, the Volume must be dismounted within Finder
before being physically removed from the Transfer Station.
Windows 7: ** IMPORTANT**
First disable caching of the SSD within Windows to allow for consistent and correct display
of files from one SSD insertion/removal to the next.
Note: please see note below if this procedure does not work.
To disable caching to the SSD:
Insert the SSD (label up) into the provided Transfer Station, and attach the Transfer
Station to the Pc via the SATA port and the USB port (which provides power).
Within Windows Explorer, find the Drive Letter associated with the just inserted SSD
(256 or 512 GB SSD with ~250 MB available).
Right-click the Drive Letter, in the Drop-down Menu choose “Properties”.
Choose the “Hardware” tab.
In the available list, choose the option which begins “C400” – be sure to choose the
“C400” option and not a different drive
Gemini 4:4:4 Proper SSD Handling & Usage 1.1
Choose the “Change Settings” button.
Click the “Policies” tab.
Turn “off” (un-check) the “Enable write-cache option”, or in some versions of
Windows 7, select (check) “Quick Removal” option.
Press “Ok” and you're done.
(This procedure may need to be repeated if a future insertion of an SSD creates a different
Drive Letter within Windows Explorer. If the Drive Letter does not change from one insertion
to the next, the procedure does not need to be repeated.)
Note: If you are unable to perform the above, For Windows 7, then you may power your
computer off, then attach the Transfer Station, SSD, and both cables, then power on your
computer. In this case, the computer should recognize your drive.
After copying files to the SSD, you may need to shutdown your computer, for the Windows
Cache to be cleared, (so that the files are actually written to the SSD).
Windows XP:
XP :
Avoid having the SSD attached at time of booting a Windows XP machine. Otherwise, if an
SSD is attached at time of Windows boot-up, Windows may try to boot from the SSD.
When removing an SSD from the Transfer Station, allow at least 15 seconds before inserting
another SSD.
Windows XP/Windows 7:
Allow 10-20 seconds for Windows to recognize the SSD, after insertion.
Contact “CDSupport” “at” “” with any questions.
For emergencies, please call ++720-331-3861, ++803-278-0941, ++719-930-1376
Gemini 4:4:4 Proper SSD Handling & Usage 1.1
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