ABC Installed Wi-Fi Systems and Options ABC Installed WI-FI Systems and Options ABC currently offers two different WiFi systems that are available in Van Hool motorcoaches. The following steps will show the difference in the 2 systems. The two systems that are available through ABC are: ASA Internet in Motion Saucon Buffalo System Both units are similar in operation and installation. This presentation will cover basic installation, location and providers that are available for each system (based on customer preference). ASA Internet in Motion WI-FI Systems and Options The control unit (modem) router and associated cabling are mounted behind the driver in the first parcel rack. 12-volt power for the control unit (modem) is obtained from the Audio Video Power Distribution located in the first parcel rack. ASA Internet in Motion WI-FI Systems and Options Control Unit (modem) Different routers are available based on customer request or by provider requirements. Dual antennas mounted on the roof above the drivers area. ASA Internet in Motion WI-FI Systems and Options ASA Internet in Motion system has the option of the following service providers: • • • • • Verizon AT&T T-Mobile Sprint GSM Networks (for Canada and Mexico) For installation and wiring questions please contact ABC Tech Support at 877.427.7278. For WIFI connection support please call the number listed on the control box, 866.999.7970 or contact the WIFI provider. Saucon Buffalo WIFI System The Saucon Buffalo system is similar to the ASA Internet in Motion system in operation and installation; however, two different style Wi-Fi modules are being used. The previous version used a USB mounted device with internal antennas. The newer style uses two externally mounted antennas. The antennas are mounted in the compartment above the driver inside the coach. • All hardware components are mounted in the first parcel rack behind the driver. • 12 volt power is obtained from the audio video block located in the first parcel rack behind • the driver. • The antenna is either internal to the USB stick mounted to the router or two antenna leads are mounted in the compartment above the drivers head. • The Saucon system currently uses only one provider, AT&T. • If the system is not working properly, the driver can call Saucon and they can manually reset or re-boot the system remotely. • Saucon customer support : 484.241.2515 Saucon Buffalo WIFI System There are currently two different styles of routers being used for Saucon. The difference in the two is configuration and the antenna location. Previous Style Module with USB connected antenna. Current Module with Externally Mounted Antennas. Saucon Buffalo WIFI System Contents of kit including the module, Antennas, 12-volt harness and fuse. Antenna leads are routed through the parcel rack to the compartment above the drivers head. Antennas are mounted to a structural support inside the compartment. Previous version. The antenna is mounted by the modem and is connected by a USB cable. Power source and hook up is the same. ABC Installed WI-FI Systems and Options Regardless of which system or router the coach might have, the installation and trouble shooting is relatively easy. If the WIFI system is not functioning there are several things that need to be checked prior to calling for technical support. • Verify the router has power. Check the connections and the inline fuse. • If the previous version of Saucon Buffalo is being used, verify the USB antenna is secure. • All other versions, verify the external antennas are properly mounted and connected. If no problems are found, the Internet provider will need to be contacted. • • • ASA - 866.999.7970 Saucon - 484.241.251 ABC’s Technical Support - 877.427.7278 For questions regarding this webcast please contact ABC’s Technical Service Department at 877.427.7278. Listen for the prompts for Coach Technical Support and select the appropriate option. Support is available at this number 24/7.
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